SAMSUNG XHB Outdoor LED Signage User Guide
- May 15, 2024
- Samsung
Table of Contents
SAMSUNG XHB Outdoor LED Signage
The color and the appearance may differ depending on the product, and the
content in the manual is subject to change without prior notice to improve the
performance.
Download the user manual from the following Samsung Website for further
details. http://www.samsung.com/displaysolutions
Open Source License Notice
To send inquiries and requests for questions regarding open sources, contact
Samsung Open Source (http://opensource.samsung.com)
Installing the cabinets
- Make sure you entrust the installation to a professional installation service provider. For further information regarding installation, contact the dealer you purchased the product from.
- Install the cabinet using the frame kit provided by the manufacturer. For more information about how to install the frame kit, refer to the user manual that comes with it.
Samsung shall not be liable for any damage to the product and any injury to the users or others that may be incurred while the users install the product by themselves.
Troubleshooting Guide
| Issues | Solutions |
|---|---|
| The screen keeps switching on and off. | Check that the cable between the |
product and the PC is connected correctly.
No Signal is displayed on the screen.| Check that the product is connected
correctly with a cable.
Check that the source device connected to the product is powered on.
Not Optimum Mode is displayed.| This message is displayed when a signal from
the graphics card exceeds the product’s maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
Precautions when handling the cabinets
-
Metal objects may adhere to the front surface of the cabinet due to its magnetism.
-
If any metal object adheres, use a magnet or airgun to remove it. Be careful when removing metal objects using a magnet, as the magnet may separate the module from the cabinet.
-
Be careful when holding magnetic stripe cards close, as the magnetism may affect those cards.
-
[Caution to prevent external shock and dropping of the product] After removing the protective brackets, be careful not to expose the product to external shocks or vibrations. Make sure that the product is not dropped from any height.
-
[Caution to prevent damage to the LED] Be careful not to expose the product to vibrations or external shocks when it is lying flat on the floor.
-
[Caution to prevent damage to corners] Take extra care to ensure that the corners of a cabinet do not get damaged.
-
[Caution to prevent damage to the LED] After removing the protective brackets, do not place the product on the floor with the LED facing down.
-
[Caution to prevent damage to the LED from static] Do not touch the product without anti-static gloves.
Be sure to wear anti-static gloves when touching the product. -
[Caution to prevent damage to product when moving] Ensure that opening the package or transporting the product is entrusted with a professional installer.
For inquiries regarding the product installation/transport, please contact your place of purchase for assistance.
-
Cleaning
If the LED structure is exposed and visible on the front of the monitor, you
should exercise caution and ensure that you do not touch the structure, as the
LED element may fall or become damaged.
To clean the exterior, refer to the installation manual provided by Samsung.
(The installation manual is available for download at
www.samsung.com/displaysolutions.)
Contact Customer Service Center if the inside of the product needs cleaning
(service fee will be charged).
If the product is the OUTDOOR LED model or other model that has a filter, replace the filter and clean the vent regularly. This can be done by the user. For details, refer to the product installation manual.
Contact SAMSUNG WORLD WIDE
Website: http://www.samsung.com
| Country/Area | Customer Care Center |
|---|---|
| U.S.A | 1-800-SAMSUNG (726-7864) |
| CANADA | 1-800-SAMSUNG (726-7864) |
| ARGENTINA | 0800-555-SAMS (7267) |
| BOLIVIA | 800 107 260 |
| BRAZIL | 0800 555 0000 (Demais cidades e regiões) |
4004-0000 (Capitais e grandes centros)
CHILE| 800 726 786
COLOMBIA
| Bogotá en el 600 12 72
Sin costo en todo el pais 01 8000 112 112 Y desde tu celular #726
COSTA RICA| 00-800-1-SAMSUNG (726-7864)
DOMINICAN REPUBLIC| 1-800-751-2676
ECUADOR| 1-800-SAMSUN (72-6786)
EL SALVADOR| 8000-SAMSUNG (726-7864)
GUATEMALA| 1-800-299-0033
HONDURAS| 800-2791-9111
JAMAICA| 1-800-SAMSUNG (726-7864)
MEXICO| 800-SAMSUNG
NICARAGUA| 001-800-5077267
PANAMA| 800-0101
PARAGUAY| 0800-11-SAMS (7267)
PERU| 080077708 Desde teléfonos fijos, públicos o celulares
PUERTO RICO| 1-800-682-3180
TRINIDAD & TOBAGO| 1-800-SAMSUNG (726-7864)
URUGUAY| 0800-SAMS (7267)
VENEZUELA| 0-800-100-5303
Specifications
Model Name
| XHB060-ES (LH060XHBCSE)| XHB060-SS (LH060XHBTSS)| XHB060-BA (LH060XHBTSB)|
XHB080-ES (LH080XHBCSE)| XHB080-SS (LH080XHBTSS)| XHB100-ES (LH100XHBCSE)|
XHB100-SS (LH100XHBTSS)| XHB100-LA (LH100XHBTSL)| XHB160-ES (LH160XHBCSE)|
XHB160-SS (LH160XHBTSS)| XHB060-EI (LH060XHBCIE)| XHB060-SI (LH060XHBTIS)|
XHB060-BA (LH060XHBTIB)| XHB080-EI (LH080XHBCIE)| XHB080-SI (LH080XHBTIS)|
XHB100-EI (LH100XHBCIE)| XHB100-SI (LH100XHBTIS)| XHB100-LA (LH100XHBTIL)|
XHB160-EI (LH160XHBCIE)| XHB160-SI (LH160XHBTIS)
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---
Flat 1 x 2| Flat 1 x 3
Cabinet
| Pixel Pitch| 6.16 mm| 8.21 mm| 10.78 mm| 16.43 mm| 6.16 mm| 8.21 mm| 10.78
mm| 16.43 mm
LED pixel configuration| 3-in-1| 3-in-1
LED pixel size (W x H)| 1 x 2| 1 x 3
Pixels (Row x Column)| 56 x 112 pixels| 42 x 84 pixels| 32 x 64 pixels| 56 x
112 pixels| 21 x 42 pixels| 56 x 168 pixels| 42 x 126 pixels| 32 x 96 pixels|
56 x 168 pixels| 21 x 63 pixels
Aspect ratio (W:H)| 1:2| 1:3
Model Name
| XHB060-EB (LH060XHBCBE)| XHB060-SB (LH060XHBTBS)| XHB060-BA (LH060XHBTBB)|
XHB080-EB (LH080XHBCBE)| XHB080-SB (LH080XHBTBS)| XHB100-EB (LH100XHBCBE)|
XHB100-SB (LH100XHBTBS)| XHB100-LA (LH100XHBTBL)| XHB160-EB (LH160XHBCBE)|
XHB160-SB (LH160XHBTBS)| XHB060-EA (LH060XHBCAE)| XHB060-SA (LH060XHBTAS)|
XHB060-BA (LH060XHBTAB)| XHB080-EA (LH080XHBCAE)| XHB080-SA (LH080XHBTAS)|
XHB100-EA (LH100XHBCAE)| XHB100-SA (LH100XHBTAS)| XHB100-LA (LH100XHBTAL)|
XHB160-EA (LH160XHBCAE)| XHB160-SA (LH160XHBTAS)
Flat 2 x 2| Flat 2 x 3
Cabinet
| Pixel Pitch| 6.16 mm| 8.21 mm| 10.78 mm| 16.43 mm| 6.16 mm| 8.21 mm| 10.78
mm| 16.43 mm
LED pixel configuration| 3-in-1| 3-in-1
LED pixel size (W x H)| 2 x 2| 2 x 3
Pixels (Row x Column)| 112 x 112 pixels| 84 x 84 pixels| 64 x 64 pixels| 112 x
112 pixels| 42 x 42 pixels| 112 x 168 pixels| 84 x 126 pixels| 64 x 96 pixels|
112 x 168 pixels| 42 x 63 pixels
Aspect ratio (W:H)| 2:2| 2:3
Synchronization
| Refresh rate| 7680Hz
Video Frame rate| 50/60Hz
Power Supply| AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental considerations
| Operating| Temperature: -40 °F – 131 °F (-40 °C – 55 °C)
Humidity: 5% – 95%RH, non-condensing
Storage| Temperature: -40 °F – 131 °F (-40 °C – 55 °C)
Humidity: 5% – 95%RH, non-condensing
References
- Samsung Open Source
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- US | Business Solutions, Services and Technology from Samsung