SAMSUNG RF23DB9700QL 4 Door Flex French Door Counter Depth Refrigerator User Manual

SAMSUNG RF23DB9700QL 4 Door Flex French Door Counter Depth Refrigerator

Product Information

Specifications:

• Models: RF23DB9700QL, RF23DB970012
• Brand: Samsung
• Warranty: 1 year parts and labor, 5 years parts and labor on Sealed Refrigeration System, 10 years part and 5 years labor on Digital Inverter Compressor
• Address for Warranty Service: Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660
• Contact Number: 1-800-SAMSUNG (726-7864)
• Website: www.samsung.com/us/support

Product Usage Instructions

Installation:

1. Ensure the refrigerator is placed on a level surface.
2. Allow sufficient space around the refrigerator for ventilation.
3. Connect the refrigerator to a power source using the provided power cord.

Temperature Settings:

1. Use the control panel to set the desired temperature for the refrigerator and freezer compartments.
2. Allow the refrigerator to stabilize at the set temperatures before storing food.

Cleaning and Maintenance

1. Regularly clean the interior and exterior of the refrigerator with a mild detergent and water.
2. Defrost the freezer compartment when ice build-up exceeds a certain level.

Troubleshooting:
If you encounter any issues with the refrigerator’s operation, refer to the user manual for troubleshooting steps or contact Samsung customer support for assistance.

Frequently Asked Questions (FAQ)

• How often should I clean the refrigerator?
  It is recommended to clean the refrigerator once every month to maintain optimal performance and hygiene.

• Can I adjust the shelves in the refrigerator?
  Yes, most Samsung refrigerators come with adjustable shelves to accommodate different storage needs.

LIMITED WARRANTY (U.S.A.)

• LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty periods, starting on the date of delivery to the original consumer purchaser:
  • One (1) year parts and labor
  • Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
  • Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
• This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
• SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
• To receive in-home service, product must be unobstructed and accessible to the service agent.
• During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
• This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, fluctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
• Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.

EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

LIMITATION OF REMEDIES

• YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
• SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
• To obtain warranty service, please contact SAMSUNG at:
  • Samsung Electronics America, Inc.
  • 85 Challenger Road
  • Ridgefield Park, NJ 07660
  • 1-800-SAMSUNG (726-7864)
  • www.samsung.com/us/support

References

• Support Home | Official Samsung Support US

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