Oyen Digital U32 Shadow Portable Drive User Guide

U32 Shadow™ Portable Drive
User Guide

For more information, visit our website at www.oyendigital.com

Specifications

•  Humidity: 109RH ~ 80%RH
Power| • Input: Bus power

• Data transfer speeds depend on the host computer port

Detailed View

• LED indicator
• OFF = Power OFF
• Solid = Power ON, status ready
• Flashing = Power ON, read/write access

Connecting theDrive

Connecting the drive:

1. Connect the drive to a computer using the included USB cable.
2. Wait 5-20 seconds for the computer to recognize the drive.
3. The drivels now ready for use.

Notes :

• Front USB ports of a desktop computer may not be able to provide adequate power. We recommend connecting to rear ports.
• AUSB port on an ExpressCard may not be able to provide adequate power.
• If connecting to a USB Hub, make sure it is a powered Hub (one that uses an AC adapter).

Formatting the Drive

The drive is pre-formatted as exFAT, which is compatible with Windows and Mac OS. For users who wish to reformat the drive, please visit the links for instructions.
To reformat using Windows: https://oyendigital.com/windows-reformat
To reformat using MAC OS: https://oyendigital.com/mac-reformat

Using the Drive

The U32 Shadow does not include pre-installed software. For file backup, we recommend the apps within Windows and Mac.
Using the U32 Shadow with Windows Backup
Windows 10:
Enter “Settings” in the search bar and open the app.
Click ‘Update & security’ and select ‘Backup > Add a drive! Select the U32 Shadow to start the backup.
Additional resources:
https://supportmicrosoft.com/en-us/help/17143windows-10-back-up-your-fies

Using the U32 Shadow with Apple Time Machine

1. Format the drive as Mac OS Extended (Journaled) as described in the “Formatting the Drive” section.
2. Goto the Apple Menu > System Preferences and dlick on the Time Machine icon to launch the app.
3. Clackson’s enable Time Machine.
4. Select the U32 Shadow drive and choose “Use for Backup.’
5. Time Machine is now backing up your Mac automatically to the U32 Shadow.

Disconnecting the Drive

Windows: Close all windows and applications that are accessing the drive. Click the green “Eject Hardware” (Safely Remove Hardware) icon in the system tray and highlight the external drive.
Wait for a few seconds until the system prompts “You may safely remove this device”.
MAC : Close all windows and applications that are accessing the drive. Drag the external drive to the Trash/Eject icon to dismount it.
After the disk icon has disappeared from the desktop, you may safely disconnect the external drive.

Warranty Information

This product includes a three (3) year repair/replacement warranty provided by Oyen Digital.
This warranty is non-transferable and is limited to the original purchaser. Warranty service may be requested by completing the form at the following link: www.oyendigital.com/rma-request-formhtml
For our complete warranty policy, visit: www.oyendigital.com/warranty.html

Safety Information

• The disk drivees a delicate electronic device and is susceptible to damage due to excessive physical shock. Please handle the unit with care.

FAQs

Q:Can luse my drive with bus power only?

A:Yes, in the majority of cases bus power is adequate. However, USB 2.0 ports may not have enough power for a higher-capacity version (2TB or more).

Q:Isthe U32 Shadow compaitble with TRIM in a Windows ‘environment?

A:To use the TRIM (Optimize) function in Windows, the drive must be reformatted as NTFS. For details, visit: httpy/oyendigital com/windows- reformat html

Q:Isthe U32 Shadow compatible with Linux?

A:The U32 Shadow is formatted as exFAT, which is a cross-compatible file system developed by Microsoft.To use exFAT on Ubuntu 13.10, install the exfat- utils package: $ sudo apt-get update && sudo apt-get install exfat-utils For earlier Ubuntu or Linux Mint, youmust enable FUSE in the Linux kernel. To enable FUSE on Ubuntu, go to Filesystems > FUSE.

For other questions please contact tech support or visit the FAQ section of our Web site (www.oyendigital.com/support.html).
Technical Support: [email protected]

References

• Oyen Digital: About Us
• Oyen Digital: About Us
• Oyen Digital: About Us
• Oyen Digital: FAQs
• Oyen Digital Support Page
• Oyen Digital: Shipping and Return Policy
• Back up your Windows PC - Microsoft Support

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