Oyen Digital U32 Shadow Portable Drive User Guide
- June 17, 2024
- Oyen Digital
Table of Contents
U32 Shadow™ Portable Drive
User Guide
For more information, visit our website at www.oyendigital.com
Specifications
| Interface/Ports | • USB-C |
|---|---|
| Data Transfer * | • USB32 upto 10Gbps |
| System Requirements | • Windows , Mac, Linux |
| Operating Environment | • Temperature: 5°C ~ 50°C |
• Humidity: 109RH ~ 80%RH
Power| • Input: Bus power
- Data transfer speeds depend on the host computer port
Detailed View
- LED indicator
- OFF = Power OFF
- Solid = Power ON, status ready
- Flashing = Power ON, read/write access
Connecting theDrive
Connecting the drive:
- Connect the drive to a computer using the included USB cable.
- Wait 5-20 seconds for the computer to recognize the drive.
- The drivels now ready for use.
Notes :
- Front USB ports of a desktop computer may not be able to provide adequate power. We recommend connecting to rear ports.
- AUSB port on an ExpressCard may not be able to provide adequate power.
- If connecting to a USB Hub, make sure it is a powered Hub (one that uses an AC adapter).
Formatting the Drive
The drive is pre-formatted as exFAT, which is compatible with Windows and Mac
OS. For users who wish to reformat the drive, please visit the links for
instructions.
To reformat using Windows: https://oyendigital.com/windows-reformat
To reformat using MAC OS: https://oyendigital.com/mac-reformat
Using the Drive
The U32 Shadow does not include pre-installed software. For file backup, we
recommend the apps within Windows and Mac.
Using the U32 Shadow with Windows Backup
Windows 10:
Enter “Settings” in the search bar and open the app.
Click ‘Update & security’ and select ‘Backup > Add a drive! Select the U32
Shadow to start the backup.
Additional resources:
https://supportmicrosoft.com/en-us/help/17143windows-10-back-up-your-fies
Using the U32 Shadow with Apple Time Machine
- Format the drive as Mac OS Extended (Journaled) as described in the “Formatting the Drive” section.
- Goto the Apple Menu > System Preferences and dlick on the Time Machine icon to launch the app.
- Clackson’s enable Time Machine.
- Select the U32 Shadow drive and choose “Use for Backup.’
- Time Machine is now backing up your Mac automatically to the U32 Shadow.
Disconnecting the Drive
Windows: Close all windows and applications that are accessing the drive.
Click the green “Eject Hardware” (Safely Remove Hardware) icon in the system
tray and highlight the external drive.
Wait for a few seconds until the system prompts “You may safely remove this
device”.
MAC : Close all windows and applications that are accessing the drive.
Drag the external drive to the Trash/Eject icon to dismount it.
After the disk icon has disappeared from the desktop, you may safely
disconnect the external drive.
Warranty Information
This product includes a three (3) year repair/replacement warranty provided by
Oyen Digital.
This warranty is non-transferable and is limited to the original purchaser.
Warranty service may be requested by completing the form at the following
link: www.oyendigital.com/rma-request-formhtml
For our complete warranty policy, visit:
www.oyendigital.com/warranty.html
Safety Information
- The disk drivees a delicate electronic device and is susceptible to damage due to excessive physical shock. Please handle the unit with care.
FAQs
Q:Can luse my drive with bus power only?
A:Yes, in the majority of cases bus power is adequate. However, USB 2.0 ports may not have enough power for a higher-capacity version (2TB or more).
Q:Isthe U32 Shadow compaitble with TRIM in a Windows ‘environment?
A:To use the TRIM (Optimize) function in Windows, the drive must be reformatted as NTFS. For details, visit: httpy/oyendigital com/windows- reformat html
Q:Isthe U32 Shadow compatible with Linux?
A:The U32 Shadow is formatted as exFAT, which is a cross-compatible file system developed by Microsoft.To use exFAT on Ubuntu 13.10, install the exfat- utils package: $ sudo apt-get update && sudo apt-get install exfat-utils For earlier Ubuntu or Linux Mint, youmust enable FUSE in the Linux kernel. To enable FUSE on Ubuntu, go to Filesystems > FUSE.
For other questions please contact tech support or visit the FAQ section of
our Web site
(www.oyendigital.com/support.html).
Technical Support: tech@oyendigital.com
References
- Oyen Digital: About Us
- Oyen Digital: About Us
- Oyen Digital: About Us
- Oyen Digital: FAQs
- Oyen Digital Support Page
- Oyen Digital: Shipping and Return Policy
- Back up your Windows PC - Microsoft Support
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