DARANENER NEO300 300W Portable Power Station User Manual

User Manual
NEO 300
Portable Power Station

NEO300 300W Portable Power Station

Note: Please read the manual carefully before using!
“Based on providing better products and experience, DaranEner is constantly optimizing and updating products, the specifications and descriptions of the user manual may be changed and are subject to without notice.

Disclaimers

• We are not responsible for any damage caused by use under abnormal conditions, including force majeure (typhoon, ground settlement, fire, earthquake, flood, lightning, abnormal voltage, other natural disasters, and other natural disasters), acts of third parties, other accidents, intentional or negligent misuse/failure caused by the customer.

• If accessories and this product are damaged, please do not repair them yourself.
  We are not responsible for any damage caused by disassembly or repair by yourself.

• The warranty coverage applies to the terms of use, and anything not specified is not covered by our warranty.

• If the instructions in this manual are not followed or used improperly, the product may be damaged or damage the surrounding device or cause personal injury.
  We are not responsible for any loss or damage caused by the above. In addition, we are not responsible for any modifications made to the product by the customer that are beyond our warranty terms.

• We are not responsible for any collateral damages (including loss of business profits) caused by misuse or modifications to the product, or damages caused by malfunctions of the connected devices which not related to us.

• We cannot confirm or guarantee that this product can be used with medical equipment that involves personal safety. We are not responsible for any damage caused by the use of medical equipment.

• Products purchased from non-authorized sellers are not covered under warranty.
  In addition, we are not responsible for any damages and collateral damages caused by the use of products sold by non-authorized sellers.

• Deterioration of the battery is not covered by the warranty.

Important Safety Instructions

Please keep this “User Manual” in a safe place.
This manual contains installation, operation, and use instructions for the DaranEner Portable Power Station NEOQ300.

• Please ONLY use DCS 19V or AC 100V~120V 60Hz AC power source. Please do not use other voltages to charge, otherwise, it may cause the product and battery to overheat, fire, and explode.
• Please fully charge the power station before using it for the first time.
• When the equipment is connected to the power station, please confirm whether the equipment specifications are consistent with the power station nameplate.
• Please ensure that no short circuit is caused when connecting the external device to the power station.
• Children can not aware of the dangers of electrical equipment, please keep the power Station out of the reach of children.
• Do not attempt to disassemble or modify any part of this product that is not described in this manual. Disassembly or modification of this product may cause serious accidents. Internal inspection or repairs should be handled by the dealer of the product or the manufacturer.
• Do not use this product with equipment related to life safety such as medical or essential social or public equipment such as emergency equipment.
• Do not use equipment that requires stable and accurate waveform, frequency, and voltage output. We are not responsible for any damage caused by the use of these products.
• Do not put any objects (especially metal objects) into the power station through the heat vent or interface.
• Do not replace or modify the battery pack.
• Do not touch the metal part of the DC and AC interface without protection.
• Do not immerse the product in water or splash water on it. Also, do not use this product when its surface is wet, as this may cause fire, electric shock, or malfunction.
• Please place the power station in a dry place, do not place the power station in a corrosive, acid-base, flammable & explosive gas, dusty, rainy, or humid environment.
• Please ensure adequate ventilation during use, always maintain at least 5cm (2 inches) of ventilation space around the power station. Ensure that flammable and explosive objects are kept away from the charger adapter.
• In extreme situations, liquid may be leaked from the battery, please avoid contact with battery liquid, if accidentally contacted, please wash with clean water. If the liquid splashes into the eyes, please go to the hospital for treatment asap.
• Do not drop or place heavy objects on the product. Please avoid impact on the product
• This product cannot be carried on an aircraft or shipped by air.
• When the device is not used for along time. Please make sure to charge the power station at least every 30 days, to ensure the cycle life of the battery pack.
• Keep the workplace where the machine is placed clean, a messy workplace may lead to accidents. If foreign objects enter the machine by accident, it may cause short out, smoke or fire.
• Do not store the product where the temperature may rise above 50°C (50°F) (e.g. in a metal case or in a Carin summer). This may cause deterioration of the product or the battery and may cause smoke or fire.

Use Instructions

1. Parts Name & Function
1.1 Panel Function

1. LED Display
2. DC Input Port
3. Cigarette Lighter Port
4. DC Switch Button| 5. USBC Port
6. USB APort 1
7. USB Aport2
8. AC Switch Button| 9. AC Output Socket
10. LED Light
11. LED Switch Button
---|---|---

1.2 LED Screen Display

1. Output indicator: This icon lights up when the power station has output.
2. Input indicator: This icon lights up when the external power is charging the power station.
3. Solar Charging Indicator: This icon lights up when the solar panel is connected
4. Hibernation Indicator: This icon lights up when the device enters the hibernation mode when there is no working state.
5. AC Indicator: This icon lights up when the AC is turned on and there is AC output.
6. USB Indicator: This icon lights up When the DC is turned on with USB output.
7. Snowflake Indicator: This icon lights up when working at low temperature.
8. Power Indicator: Each block represents 20% of the battery power.
9. Output AC Voltage and Frequency: This icon shows the current AC output voltage and frequency.
10. DC Indicator: This icon lights up when the DC output is turned on.
11. LED Indicator: When the LED is turned on, the LED lighting is light up and this icon is light up at the same time.
12. Thermometer Indicator: When the temperature inside the machine reaches the temperature protection threshold, the power station will turn off the output automatically and this icon will light up.
13. Alarm Indicator: This icon lights up when the device is malfunctioning.
    (This icon does not light up when the battery pack has no malfunctioning).

1.3 – Operating Instructions
1.3.1 Power On Operation:

1. DC Button
   Long press DC Button to activate the USB-A, USB-C ports, and the cigarette socket. Short press to turn off all DC output.

2. AC Button
   Long press AC Button to activate AC output, to turn on AC output. Short press to turn off AC output.

3. LED Light Button
   – Long press LED Button to turn on the light (default brightness is 100%).
   – Short press to switch between 100% brightness, 100% brightness, strobe mode and SOS mode.

1.3.2 Shutdown Operation:
The no-load power consumption of the power station is about 7W, in order to avoid the loss of battery power, please short press the switch button to turn off the AC/DC/LED power one by one when not in use.

1.3.3 Connect External Devices:
Before connecting external devices, please make sure that the working voltage of your equipment is consistent with the output voltage of the power station.

1.3.4 AC Frequency Switching:

Not recommended unless necessary! The default frequency is 120V 60Hz.
To switch the frequency, please long press AC and DC button

Attention
Power-saving mode: To avoid draining the battery, we recommend keeping Power Saving Mode turned on except when you are charging low-powered devices like CPAP machines ,cameras and another low power device. Because we had set the default function of “power-saving mode” ,once the output power is less than 7W, the DC output and USB output will automatically shut down after 15 minutes.
However, If the customer does not want to happen this, they could turn off power-saving mode to enable stable charging and keep devices powered for longer, just long press AC and LED button, the AC icon will flash about 9 times, and they can use the same way to restart the power -saving mode, the AC icon will flash about 3 times.

2. Charging Your Power Station
Please strictly follow the instructions below to charge the power station. Charge the product only when the environment temperature is 32~113°F (0°C~40°C). Please use the original charging adapter and cable.
  Warning: For battery life and safety, do not charge immediately after full discharge is completed. Please wait 2-3 hours to cool down before recharging.

2.1 Use Adapter to Charge Power Station

Connect the DC 5521 plug of the power source to the DC input port of the power station. The power block on the screen flashes to indicate charging progress, when all the power blocks stop flashing and stays on, it means the power station is fully charged, please unplug the power input in time.

2.2- Use Solar Panel to Charge Power Station

A. Place the solar panel in a place where it can get enough direct sunlight and adjust the appropriate angle.
B. Connect the solar panel to the power station DC5521 input port.

Warm tip: The actual charging efficiency of the solar panels depends on various factors such as weather, temperature, sunlight, the angle of the solar panel, etc. The actual solar charging efficiency may different.

2.3 – Use 12V Cigarette Lighter to Charge Power Station

A. Plug the car charger cable into the 12V car cigarette lighter socket and connect the DC end to the power station.
B. The maximum output current of the car charger needs to be within 10 A to protect the safety of the car battery and power station.

3. Use in Cold Weather

• Due to the chemical characteristics of LiFePO4 batteries, low temperature 14~113°F (-10~-40°C) will affect the battery capacity of the product. If you are in an environment below 0°C (32°F), it is recommended to place the power station in uninsulated container and connect it to a charging power source (12V car cigarette lighter/ AC adapter/solar panel, etc.). The natural heat generated by the power Station in the insulated container will keep the battery pack efficiency at the highest level.
• In an environment below 0°C (32°F), the power station cannot be charged, but can output power to other equipment.

4. Discharge of the Power Station
In order to better extend the battery life, the normal discharge of the power station is best controlled within the 1C discharge range (i.e. total output power of 240W). When the battery level is below 10%, the BMS will turn off the AC inverter output, and the rest of the 10% power to power USB devices, and please charge the power Station in time.

5. Trouble Shooting

Reduce the power of external devices
AC output short circuit| Alarm icon flashing rapidly| Short circuit at the output devices| Release short circuit device
AC no output| AC output icon does not light up| Insufficient Battery power| Charge the power station
Temperature protection| Shut down and wait for cool down
Internal failure| Contact after-sales service
DC no output| DC or USB icon| Short circuit at the output devices| Release short circuit device
does not light up| Internal failure| Contact after-sales service
Temperature protection| Thermometer icon lights up & Alarm icon lights up| Air vent blocked| Remove the debris and keep the air
vent clear
Temperature protection| Shut down and wait for cool down
Internal failure| Contact after-sales service

Product Specifications

1. Battery

2. Input and Output

3. Basic Specifications

Product Warranty

1. Warranty Policy

1. Claiming warranty may need your receipt and order number. We may also need to verify your identity.

2. We provide 2 years warranty for all DaranEner products, you can extend the warranty to 5 years by registering as a user on DaranEner official website.

3. During the warranty period, we will provide free repair or replacement service.

4. Even if the product warranty has expired, we can still provide paid support.
   However, we may not be able to handle peripherals (such as cables), discontinued products or parts.

5. We have a DOA (Defective on Arrival) period of 7 days. This means that if the product becomes defective within seven days of receipt, we will replace the item free of charge.

6. Even within the warranty period, if the product is damaged due to negligence such as customer disassembly, water immersion, drop, etc., or damage caused by natural disasters, this is not within the scope of free maintenance, the maintenance fees and freight will be charged.

7. Products purchased from non-genuine channels, such as resale second-hand products or products purchased from unknown sources, are not covered by the warranty and will not be repaired. In this case, please contact your seller for warranty support.

2. Disposal and Recycling

1. This product has a built-in LiFePO4 battery and cannot be disposed of with general household waste.
2. These are hazardous materials and are subject to certain transportation and disposal regulations.
3. Do not open or disassemble this product and recycle its battery alone.
4. When disposing of this product, please follow the instructions of your local government and dispose of it in accordance with the prescribed method.

Packaging List

FAQ

Why my NEO300 kept shutting off after 10-15 minutes?

What type of battery does DaranEner NEO 300 use?

NEO 300 adopts a new generation of LiFePO4 battery, which is high safety, long life, and good heat resistance.

What should I do if there is a malfunction?

Please contact customer service for troubleshooting. Do not disassemble the machine by yourself.

When the AC output is on, the AC outlet is not connected to the external devices, will it drain battery power in this situation?

When the AC output is turned on, the inverter will be started, and there is a no-load power consumption less than 10W. When the power station is not in use, please close each output interface to prevent battery power drained out.

After fully charge the power station and storing it for a long time without use, how long will the battery drop to 00/0?

When NEO300 is not in use, there is almost no natural discharge (turning off all switches). If it is stored for a long time after being fully charged, it can still remain more than 80% of the power after 3 months. For emergency use, please check the remaining power at least every 3 months.

When using the AC output, there is obvious noise, is it a malfunction?

It is not a malfunction. This is the sound of the cooling fan running. The fan dissipates the internal heat and keeps the battery working in a good temperature environment.

Can this power station be brought on the plane?

NEO300 cannot be carried on aircraft or shipped by air.

After using it for the first time or using a period of time, the remaining battery power displayed onthe LED screen is different from the actual remaining battery power. Or the battery is draining too fast.

The remaining power displayed on the LED screen may differ from the actual remaining power after the first use or after a period of long-term use. If this happens, don't worry. This is because the BMS goes into learning mode. After the first use or use for a long period of time, the battery pack needs to be fully charged and discharged twice, so that the BMS can re-earn and correct the battery power level. DaranEner is working hard to improve the accuracy of the displayed data. Specific operation steps • Use (fully discharge) the power station to 0%. • Then charging the battery to 100% and leaving it for 3 hours or more, and fully discharging again. (Repeat the above discharge and charge operations twice) If the problem persists, please contact customer service.

FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in are disentail installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occurring particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help important announcement

Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Email: support@daranener.com

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