STREX SP285 Steam Cleaner User Manual

June 17, 2024
STREX

STREX SP285 Steam Cleaner

STREX SP285 Steam Cleaner

THANKS

Thanks for choosing Strex! Read the manual carefully for correct and safe operation of the product. Always follow these instructions for safe usage.

WARNING:

This manual accompanies the STREX Steam Cleaner and contains important information about safety, use and disposal. Please read the manual carefully and follow the instructions and warnings to ensure your own safety and the safety of others.

Keep the manual for further reference, even if you are familiar with the product. Make sure to include this manual when passing on this product to third parties.

The images in the manual are for illustrative purposes only and may differ slightly from the product. In that case, STREX is not obliged to adjust the manual. Use the actual product as a reference.

INTRODUCTION

Thank you for choosing a STREX product. To ensure proper and safe use of the product, please read the user manual carefully before use. Always follow the instructions to prevent damage or harm.

Declaration of conformity: We, the manufacturer/importer, declare under our sole responsibility that this product complies with the essential requirements and other relevant provisions of the required directives that may apply to this product.

  • CE Certificate: The CE mark (an acronym for the French “conformité européenne”) certifies that a product meets EU health, safety, and environmental requirements, guaranteeing consumer  safety.
  • Compliant with RoHS: The Restriction of Hazardous Substances (RoHS) directive 2015/863/EU is an EU directive to restrict the use of certain hazardous substances in electrical and electronic equipment. Each EU Member State must adopt its law to implement this directive. If a product is RoHS certified, this confirms that the proportion of hazardous or difficult-to-remove substances is limited to the maximum allowed.

If you have any questions, remarks, or problems using the product, feel free to contact us by e-mail: info@strex.nl.

We hope you enjoy your purchase!

INTENDED USE

The intended use of the STREX Steam Cleaner is to clean and sanitize various surfaces using steam. Our Steam Cleaner works by heating water to a high temperature and converting it into pressurized steam. This steam is then applied to the surface being cleaned, effectively loosening dirt, grime, and stains. There are no other uses for this product.

Only use the Steam Cleaner as described in this manual. Any other use is considered improper and may result in personal injury or material damage. STREX is not liable for damage or injury resulting from improper or careless use.

THE PACKAGE

Contents

The following components are included in the scope of delivery:

  • 1x steam cleaner
  • 1x cloth pad
  • 1x carpet glider
  • 1x measuring cup
  • 1x garment steamer cloth
  • 1x small scrub brush
  • 1x medium scrub brush
  • 1x grout cleaning tool
  • 1x window squeegee/garment steaming tool
  • 1x angle nozzle
  • 1x scraping tool
  • 1x accessory adaptor
  • 1x user manual

UNPACKING

Remove everything from the packaging and check for damage. If this is the case, do not use the Steam Cleaner. Be very careful when opening the package to avoid damage to the product.

After unpacking the product, check if the delivery is complete and if all parts are in good condition. If you are missing a part, or if you have a damaged part, contact us by e-mail: info@strex.nl

Before use, remove all packaging materials and stickers or labels.

SAFETY DURING UNPACKING

Do not leave packaging material or the Steam Cleaner lying around carelessly. It may become dangerous playing material for children. Do not dispose of the packaging material until the Steam Cleaner has been tried and is working.

WARNING: Plastic bags & foils.

WARNING: To avoid the danger of suffocation, keep plastic bags and foils away from babies and children! Thin foils may cling to the nose and mouth and prevent breathing.

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WARNING: Strangulation Hazard.

Cables, cords, or strings longer than 18 cm (7 inches) can be harmful to babies and very young children. Children may get entangled while playing with the power cord. Do not leave the Steam Cleaner lying around.

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TECHNICAL DATA

Product: Stoomreiniger
Model: SP285
Merk: STREX
Kleur: Wit + blauw
Voedingsspanning: 220 ~ 240 V; 50/60 Hz
Vermogen: 1000 W – 1800 W (afhankelijk van het model)
Capaciteit watertank: 280 ml
Opwarmtijd: 20 s
Maximale stoomdruk: 4 tot 6 bar (afhankelijk van het model)
Stoom temperatuur: 90 ~ 100 °C
Geluidsniveau: 20 dB
Netsnoer lengte: 3,5 m
Gewicht: 2,2 kg
Dimensies: 30,2 x 21 x 114 cm
Certificeringen: CE, RoHS

NOTE:
Due to continuing improvements on our product, the technical specifications are subject to change without notice.

PRODUCT PARTS

A. Handle
B. Power switch (O/I) with indicator light
C. Main body
D. Water tank
E. Water tank cover
F. Power cord
G. Upper cord wrap
H. Lower cord wrap
I. Mop head
J. Lock button (on swivel joint)
K. Handle lock button
L. Cloth pad
M. Carpet glider
N. Measuring cup
O. Garment steamer cloth
P. Small scrub brush
Q. Medium scrub brush
R. Grout cleaning tool
S. Window squeegee/Garment steaming tool
T. Angle nozzle
U. Scraping tool
V. Accessory adaptor
W. Detergent Tank
X. Detergent dispenser button
Product Parts

PRODUCT USE

General Information

The Steam Cleaner is designed to thoroughly clean surfaces.

Tip: To disinfect a specific area, position the steamer over the area for a minimum of eight seconds. The steam temperature will reach approximately 90-100°C. Use this procedure to disinfect floors in bathrooms, showers, and kitchens.

WARNINGS:

  • When cleaning sealed lacquered floors, take extra caution. Test first on an inconspicuous area to order to avoid scratching and damage to floors.
  • On surfaces that have been treated with wax, the wax may be removed by heat and steam action. Do not use it on unsealed wood floors or leave the unit standing on a wood floor for an extended time. This could cause the wood grain to rise. When using it on vinyl, linoleum, or any other heat-sensitive floors, take extra caution. Too much heat can melt down the glue in the flooring. It is recommended you test the mop on an inconspicuous area before completing a full clean. It is also recommended that you check the use and care instructions of the surface from the floor manufacturer to ensure suitability for steam cleaning.
  • The Steam Cleaner uses tap water. If you live in a hard water area, we recommend using distilled water for better performance.
  • Before using the Steam Cleaner on any floors, we recommend vacuuming them first to ensure no debris on the floor could cause damage.

Assembling the Steam Cleaner

  1. Attach the mop head to the main body as follows: Press the lock button (on the swivel joint) and insert the swivel joint into the designated hole in the main body until it locks in place with the lock button on the swivel joint.
    Assembling the Steam Cleaner

  2. Assemble the handle and insert it down into the body until it locks in place with the lock button on the main body (you will hear a clicking sound).
    Assembling the Steam Cleaner

  3. Attach the cloth pad to the mop head.
    Assembling the Steam Cleaner
    WARNING:

    • Do not operate without the cloth in place.
  4. When using the Steam Cleaner on carpets, place the mop and cloth into the carpet glider.

WARNING:
Do not use the carpet glider on hard floors or other surfaces.

Filling the Water Tank

Hold the Steam Cleaner at a 45° angle, open the water tank cover, and add the water to the tank. When filling water to the water tank, always use the measuring cup so to prevent water from spilling onto the Steam Cleaner, which may cause damage to electrical components.

Optional: If desired, you can add cleaning detergent (150ML) to the carpet glider accessory in the reservoir provided for that purpose (Please check page 33 for the detergent tank, part W)

Filling the Water Tank

WARNING:

  • Do not fill more than 280 ml of water into the water tank.
  • If water accidentally has run down the Steam Cleaner while the tank is being filled, the Steam Cleaner must not be connected to power until it is completely dry.
  • Do not add cleaning detergents, solutions, alcohol, fragrances, oil, or any other chemicals to the water used in the Steam Cleaner as it may damage the product and make it unsafe to use.
  • Cleaning agents should only be added to the designated resevoirs on the attachments.
  • Only use tap water or distilled water to fill the tank.
  • Cleaning agents may only be added to the designated reservoir (see drawing on page 8, part W). This depends on the attachment used. Not every attachment has a detergent reservoir.
  • Not every cleaning agent can be used in the cleaning agent reservoir. Before use, check that the agent works with the steamer.

Using the Steam Cleaner

  1. Once the unit has been fully assembled and filled with water, plug it into the mains.

  2. Select the ON (I) position on the power switch. After approximately 20 seconds, the Steam Cleaner will start emitting steam. To stop emitting steam, turn the power switch to the OFF (O) Position.
    NOTE:
    It is normal for a small amount of water to leave the head before the steam starts emitting.

  3. Use the Steam Cleaner in a normal mopping motion.
    Optional: Use the detergent dispenser button (on the carpet glider) during cleaning to spray additional detergent on the floor.
    CAUTION:
    To sanitize an area of your floor, hold the Steam Cleaner over the area for a minimum of 8 seconds, but no longer than 15 seconds. Leaving the Steam Mop in a stationary position for a longer period than recommended may cause the build-up of a pale residue. This residue can be removed by using a decalcifying product or with a few drops of vinegar (see the chapter “TROUBLESHOOTING”).
    WARNING:
    The steam emitted from the Steam Cleaner is very hot and may cause scalding. Always use caution when using the Steam Cleaner. To reduce the risk of scalds and burns:

    • Do not touch any of the attachments while the Steam Cleaner is in use.
    • Do not direct the steam at people, animals, plants, or delicate objects.
    • Do not put your hands or feet under the Steam Cleaner.
    • Do not use the Steam Cleaner without water in the tank.
  4. When you have finished using the Steam Cleaner, unplug it from the main socket.

  5. Allow a few minutes for the Steam Cleaner to cool down before you empty the water tank then carefully remove the cloth pad from the head, wind the power cord around the cord wrap and store it upright in a dry area.

Using the Steamer in Handheld Mode

  1. Press the handle lock button (K) to remove the handle from the main body.

  2. Press the lock button on the swivel joint (J) to remove the mop head from the main body.

  3. Press the attachment lock button on the accessory adaptor (V) and install the accessory adaptor to the end of the main body, this will click into place.

  4. Choose the accessories from those listed in the chapter ”PRODUCT USE – Choosing the Right Accessory”, align the accessory with the accessory adaptor, and push and turn clockwise into place.

  5. Press the attachment lock button on the accessory adaptor to remove the accessory adaptor from the main body.
    Using the Steamer in Handheld Mode

  6. Open the water tank cover and add the water to the tank.

  7. Once the unit has been fully assembled and filled with water, plug it into the mains. Select the ON (I) position on the power button. After approximately 20 seconds, the Steam Cleaner will start emitting steam. To stop emitting steam, turn the power switch (O/I) to the OFF (O) position.

  8. The steamer can be used in handheld mode to carry out cleaning on surfaces including tiles, windows, sinks, and clothing. Please check garment labels before using this device. We recommend testing a small area of the surface before using it on a larger area.

  9. Once you have completed cleaning, unplug from the mains socket. Allow a few minutes for the steamer to cool down before you empty the water tank and remove the accessory and accessory adaptor

Choosing the Right Accessory

CAUTION:

  • Before using the steamer on any surface or device check the manufacturerlabels or check with the installer.
Accessory Picture Suggested use
Carpet glider Use when steaming a carpet.
Cloth pad For general cleaning of hard floors and refreshing carpets.
Measuring cup Used to add water to the water tank.
Accessory adaptor Suitable for stove tops, taps, grout, microwaves, sinks,

and hard-to-reach areas. Attachments affix to the adaptor.
Window squeegee / Garment steaming tool| | Suitable for shower doors, mirrors, and glass, ideal for removing soap scum and grime. When used with the garment steamer cloth it can remove wrinkles and be used to steam curtains and bedding
Small and medium scrub brushes| | Ideal for cleaning ovens, bathtubs, tiles, grout, toys, and more.
Angle nozzle| | The angled nozzle assists with cleaning tops, grout and getting a concentrated steam pressure on a small area.
Scraping tool| | Suitable on all types of grout.
Grout cleaning Tool| | Ideal for scraping baked-on food, grease, and grime.
Garment steamer cloth| | Use it with the garment steaming tool to steam fabrics and upholstery

TROUBLESHOOTING

CAUTION:

  • Ensure the Steam Cleaner is switched off and unplugged before carrying out maintenance.
Probleem Mogelijke oorzaak Oplossing
Het apparaat gaat niet aan. Het apparaat is niet aang- esloten en
ingeschakeld Zorg ervoor dat het apparaat is aangesloten op een geschikte

voeding en dat de AAN/ UIT scha- kelaar in de AAN-stand staat (I).

De stoom wordt verminderd

of er wordt geen stoom geproduceerd.

| De watertank is leeg.| Vul de watertank.
Er ontstaat kalkaanslag.| Volg de reinigingsprocedure.

Het stoompijpje is verstopt.

| Laat de machine afkoelen en verwijder de dweilkop om het stoompijpje schoon te maken.

Er ontsnapt stoom uit de aansluitingen.

| Het hulpstuk is niet goed aangesloten| Schakel het apparaat uit, laat het afkoelen en koppel de accessoires los. Bevestig ze vervolgens weer correct.
Er is vuil of obstructie in de verbinding.| Volg de bovenstaande stappen en maak het accessoire schoon voordat je het weer bevestigt.

Er is een bleek residu op de vloer achtergebleven.

|

Je hebt de Stoomreiniger lange tijd stil laten staan.

| De vlek kan worden verwijderd met hu- ishoudazijn. Als alternatief kun je het geb- ied gedurende 30 seconden opnieuw ver- warmen en dit zou de markering moeten verwijderen.

Het reinigings- doek wordt ex- treem nat.

|

Het doek raakt verzadigd met water.

| Verwijder de natte doek en vervang deze door een nieuwe of droge doek. De mi- crovezeldoek kan niet in de droogtrommel, maar kan wel veilig worden uitgewrongen en op een radiator worden gedroogd.

SAFETY INSTRUCTIONS

READ the user instructions carefully and especially observe the safety information. If you do not follow the safety instructions and information on proper handling in this manual, we assume no liability for any resulting personal injury or damage to property. Such cases will invalidate the warranty.

Electrical devices can expose people, especially children, to hazards that can cause serious injury or death. The use of electrical devices can present hazards including, but not limited to, injury, fire, electric shock, and damage to the electrical system. These safety instructions are intended to give you the information you need to use the STREX Steam Cleaner and avoid such hazards. Common sense and respect for the device will help reduce the risk of injury.

All possible hazards cannot be covered here, but we have tried to highlight some of the important ones. Also, observe the warnings or safety instructions in the individual chapters of this manual.
Contact us by e-mail at info@strex.nl, if you have questions that remain unanswered by these warnings & safety instructions.

GENERAL DEVICE SAFETY

  • Do not use the Steam Cleaner for any other purpose other than its intended use (see the chapter “INTENDED USE”).
  • The Steam Cleaner is designed and intended for household use and is not suitable for commercial purposes.
  • The Steam Cleaner is intended for indoor use only. Do not use the device outdoors.
  • Handle the device carefully. Jolts, impacts, or a fall even from a low height can damage the device.
  • Do not place the Steam Cleaner on any unstable surface. This may result in falling and cause malfunction.
  • Do not place the Steam Cleaner under mechanical stress.
  • All parts must be correctly assembled to ensure the safety of the device.
  • Never use accessories not recommended by the manufacturer. They can pose a danger to the user and damage the device.
  • Never drop or insert any object or fingers into any opening.
  • Do not apply excessive force when using the power switch on the Steam Cleaner.
  • Do not leave the switched-on Steam Cleaner unattended. Close supervision is necessary when used near small children.
  • Keep bystanders away. Children, onlookers, and passers-by must be restricted from entering the work area for their protection.
  • Never direct steam toward people, animals, or plants.
  • The steam should not be directed towards equipment containing electrical components, such as the interior of ovens.
  • Do not use the Steam Cleaner in enclosed spaces that are filled with flammable, explosive, or toxic vapor such as paint thinner or oil-based paint.
  • Do not use on leather, wax-polished furniture or unsealed hardwood or parquet floors, synthetic fabrics, velvet, or other delicate steam-sensitive materials.
  • Do not use it without the floor cloth in place.
  • Do not use it without water in the water tank.
  • Care should be taken when using the device due to the emission of steam.
  • Take extra care when using it on stairs to avoid accidents or injury.
  • Never use hot water or liquids other than the recommended liquid in this device, doing so could cause serious harm.
  • Never block the steam openings of the product or place it on a soft surface, where the steam openings may be blocked. Keep the steam openings free of lint, hair, and other potential obstructions.
  • Do not open the water tank whilst the device is in use or switched on, if the tank needs to be refilled ensure the device is switched off at the mains and has cooled down before refilling.
  • If you notice water leaking from the device, immediately switch it off and contact us.
  • If it is no longer possible to operate the Steam Cleaner safely, take it out of operation and protect it from any accidental use. A safe operation can no longer be guaranteed if the device.
    • is visibly damaged,
    • is no longer working properly,
    • has been stored for extended periods in poor ambient conditions or
    • has been subjected to serious transport-related stresses.

You can take the device out of operation by removing the power cord or by cutting off the mains plug of the power cord.

PERSONS & USE

  • The Steam Cleaner is not a toy. Keep and store it out of the reach of small children.
  • Keep small children and animals at a safe distance when using the Steam Cleaner.
  • This device is a burn hazard. Keep the device out of reach from young children, particularly during use & cool down.
  • The device may only be used by adults. This device is not intended for use by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the device by a person responsible for their safety.
  • Never use the device if you feel sleepy or if you have taken substances that shorten your reaction time (such as painkillers or alcohol).
  • Be permanently alert. Pay attention to what you are doing. Proceed wisely. Do not use the Steam Cleaner if you are not focused.

ELECTRONICS

  • You may not reconstruct, self-repair, or disassemble the Steam Cleaner. This can damage the device.
  • Maintenance, modifications, and repairs may only be carried out by the manufacturer, a professional workshop appointed by the manufacturer, or a similarly qualified person.
  • Check the device from time to time for damage. Never use the device if it shows signs of damage.
  • Do not use any other mains plug for this device. This can cause failure and/or damage.
  • Make sure your mains socket supplies the correct power voltage to avoid damage to the device.
  • Only connect the device to an earthed mains socket.
  • The mains socket must be located near the device and be easily accessible.
  • To avoid energy loss and possible safety risks, unplug the mains plug from the mains socket if you do not use the device for an extended period, and before cleaning. If you think the power is off when the power switch is off then you’re wrong: always unplug your device.
  • Do not turn the Steam Cleaner on and off by plugging and unplugging it. Always use the power switch.
  • Never force the mains plug of the power cord into a mains socket; if it does not fit easily into the mains socket, stop using it. Always make sure that the mains plug of your device is properly connected to the mains socket.
  • If the power fails during the operation, turn off the device immediately and pull the mains plug from the mains socket.
  • If smoke is produced, or there are any unusual sounds or smells, switch off the Steam Cleaner immediately and remove the mains plug from the mains socket. In these cases, the Steam Cleaner should not be used until it has been inspected by the manufacturer, or a similarly qualified person. Never inhale smoke from a potential device fire. If you have inhaled smoke, however, consult a doctor. The inhalation of smoke can be harmful.
  • For safety reasons, always unplug the device in case of a thunderstorm.

POWER CORD

  • Fully unwind the power cord before use.
  • Do not modify the power cord.
  • Check the power cord periodically for damage. Never use the power cord if there are any signs of damage.
  • Do not touch the power cord if it is damaged. A damaged power cord can cause a deadly electric shock. First, power down the respective mains socket (e.g. via the respective circuit breaker) and then carefully pull the mains plug from the mains socket. Never use the device if the power cord is damaged.
  • To prevent risks, damaged power cords may only be replaced by the manufacturer, a professional workshop appointed by the manufacturer, or a similarly qualified person.
  • Never pull the mains plug from the mains socket by pulling at the power cord. Always pull it from the mains socket using the intended grips.
  • Do not carry the Steam Cleaner by the power cord or use the power cord as a handle.
  • Never wrap the power cord around the device. This will cause the cord to wear prematurely and break.
  • Make sure that you do not trip over the power cord.
  • Do not let the power cord hang over the edge of a table or counter.
  • The power cord should not be kinked, trapped, or twisted.
  • Make sure that the power cord is not squeezed, bent, damaged by sharp edges, or put under mechanical stress.
  • Never tie a knot in the power cord.
  • Avoid excessive thermal stress on the power cord from extreme heat or cold.
  • If using an extension cord attached to the mains socket, make sure that the total electric power consumption of connected devices does not exceed the rated capacity.
  • Children may get entangled when playing with the power cord (danger of strangulation). Power cords are not toys.

HEAT & COOLING

  • The Steam Cleaner may become very hot during the operation. This is normal.
  • Do not cover the device with anything when it is still hot. This poses a risk of fire.
  • Make sure that the ventilation around the device is good. Always leave a minimum distance of 10 cm around the device to ensure sufficient ventilation.
  • Keep the device away from heat sources and away from areas where the ambient temperature is relatively high (e.g. stoves or other heat sources). Never use the device near naked flames (such as burning candles) or on hot surfaces.
  • The device should not be used on surfaces such as plastic or near any heat-sensitive object.
  • The Steam Cleaner is designed to work best in normal ambient temperatures between 0°C and 35°C and to be stored at temperatures between 0°C and 45°C. The Steam Cleaner may be damaged and the life may be shortened if the device is stored or used outside this temperature range. Do not subject your device to dramatic changes in temperature. Do not store your device in a hot car or
  • direct sunlight for extended periods. Do not place the device near a window (especially in the summer).
  • Use the device only in a moderate climate (not in a tropical climate).

WATER

WARNING: This device is not waterproof.

  • Never use the Steam Cleaner with damp or wet hands. Moisture can cause electric shock or short circuits.
  • Do not use the Steam Cleaner in or near a bath, shower, swimming pool, or any container filled with water, such as a sink.
  • Do not use in wet environments and do not immerse in liquid. Never pour liquids over or near the Steam Cleaner. There is a risk of electric shock/short circuit! If liquid does get into the housing unplug it immediately and then turn off the Steam Cleaner.
  • Do not reach for the device if it has fallen into the water during use. Immediately unplug it from the mains socket and only then remove it from the water.
  • Make sure the device is standing/placed or lying on a dry surface.

CLEANING

For the best performance drain any remaining water in the tank and clean the tank after every use.

General Cleaning Advice

  • Always unplug the device from the mains socket and let it cool down before cleaning.
  • A slightly moist or dry cloth is recommended for cleaning the exterior of the Steam Cleaner. Dry with a soft cloth.
  • Be careful not to put too much pressure on the power switch while cleaning.
  • Do not immerse the Steam Cleaner in water or any other liquids. It is not allowed to rinse the device with water, to prevent the water from leaking into the electrical circuit and causing malfunctions.
  • Under no circumstances use aggressive cleanings agent, cleaning alcohol, or other chemical solutions since these can penetrate the housing or impair functionality.
  • Do not use abrasive objects for cleaning.
  • Cleaning must not be performed by children.

Descaling

Descaling your water tank:

To clean calcium deposits that build up inside the water tank, add one or two tablespoons of white vinegar to a full water tank, close the water tank cap, and shake the contents. DO NOT TURN THE STEAMER ON. Let the unit sit for a few hours.
Empty the water tank and refill it with clean water and empty it until it rinses clear.

Removing limescale build-up from the steamer:

If the steam reduces or stops the most likely cause is a build-up of limescale, even if you do not live in a hard water area, we recommend descaling the steamer every 15-25 uses. The frequency of limescale removal depends upon the hardness of your tap water and how often you use the Steam Cleaner.

  1. Prepare a solution of 1/3 white vinegar and 2/3 tap water and add it to the water tank.
  2. Secure and position the steamer to ensure the steam released is aimed away from the floor or any objects. Plug in and press the power switch (O/I) and allow the unit to produce steam until the vinegar/water solution is used up. General Cleaning Advice Descaling
  3. Repeat the above procedure as many times as necessary until a normal steam flow rate is achieved.
  4. Fill the water tank with fresh water, and release steam through the system until the water tank is empty

Note: Descaling kits can also be used on this appliance, please follow the same instructions.

Microfiber Cloth Care

  • Machine wash the microfiber cloth after use at 60 degrees.
  • Do not bleach.
  • Do not use fabric softener.
  • Do not tumble dry.

MAINTENANCE & SERVICE

  • Apart from cleaning and descaling, the Steam Cleaner is maintenance-free.
  • You may not reconstruct, self-repair, or disassemble the Steam Cleaner.
  • Check regularly for damage and severe wear.

WARNINGS:

  • Do not attempt to open the Steam Cleaner for maintenance. Removing the  housing or improper reassembly may cause electric shocks, damage, short circuit, or fire.
  • If for any reason you open the housing, the warranty will become null and void. The Steam Cleaner contains no user-serviceable parts.
  • Maintenance, service, and repairs may only be carried out by the manufacturer, a professional workshop appointed by the manufacturer, or a similarly qualified person. To obtain maintenance or service, contact us first at our e-mail address info@strex.nl.
  • For missing accessories such as the manual or other items, contact us at the above-mentioned e- mail address.
  • In case of a defect, return the product to STREX with a failure description, proof of purchase, and all accessories.

STORAGE & TRANSPORT

  • We advise cleaning the Steam Cleaner before long-time storage.
  • Allow the device to cool down completely before storing it. If you do not do this, there is a risk of fire.
  • Empty the water from the water tank.
  • Do not store wet or damp parts, as mold may develop.
  • Store the Steam Cleaner in a place not exposed to sunlight & humidity, and which is dust-free.
  • Do not store the Steam Cleaner in extremely high or extremely low temperatures. This can damage the device.
  • Store the device beyond the reach of small children.
  • Do not wrap the cable tightly around the device when storing. This causes undue strain on the cable. Over time, this will damage the cable resulting in an unsafe condition for the user. Wind the power cord around the cord wrap.
  • Protect the device against vibrations and shocks during transport.
  • After transport or storage at very cold temperatures, the Steam Cleaner must be accustomed to room temperature for approx. 30 minutes due to possible condensation. After that, the device can be used.

DISPOSAL & RECYCLING

Device Disposal

This product complies with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).

The crossed-out wheeled bin symbol on the appliance indicates that, at the end of its life, the product must be disposed of separately from normal household waste and taken to a separate collection center for the recycling of electrical and electronic equipment or returned to the seller at the time a new similar device is purchased.

The user is responsible for taking the device to a waste collection service at the end of its service life. Correct separate collection of waste with a view to subsequent recycling, processing, and environmentally friendly disposal of the device helps to prevent possible negative impacts on the environment and health and promotes the recycling of the materials of which the product is composed. The unlawful disposal of the product by the user results in administrative sanctions laid down by law. For more detailed information on the recycling of this product and the collection systems available, please contact your local waste disposal service or the shop where you purchased the product.

Comply with your legal obligations and contribute to the protection of the environment.

When disposing of the Steam Cleaner, safely cut the power cord to ensure that the device can no longer be used.

Packing Material Disposal

Please follow the notes and markings on the packaging.

Ensure that plastic bags, packaging, etc. are properly disposed of. Do not just dispose of these materials with your normal household waste, but make sure they are collected for recycling.

WARRANTY & LIABILITY

STREX guarantees that for one year from the date of purchase, this product will be free from defects in materials and workmanship. This warranty applies to products used for personal purposes, and not for commercial or rental purposes. STREX, at its discretion, will replace or repair this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or refurbished product or component. If the product is no longer available, a replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Your replacement unit will be returned to you for no charge and will be covered under this warranty for the balance of the warranty period.

This warranty is valid for the original purchaser from the date of initial purchase and is not transferrable. Proof of purchase is required to obtain support under the warranty.

This warranty does not cover:

  • negligent use or misuse of the product;
  • use with incorrect voltage or current;
  • water damage;
  • use contrary to the operating instructions;
  • disassembly, repair, or modification by anyone other than STREX;
  • damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism, or theft;
  • damage caused by incorrect maintenance and storage;
  • change of color that might happen over time;
  • normal wear and tear.

Damage caused by failure to observe this manual will void the warranty. We do not accept any liability for consequential damage. We accept no liability for material damage or personal injury caused by improper use or failure to observe the safety instructions. In such cases, the warranty becomes void.

STREX reserves the right to make changes at any time, without notice or obligation, in colors, specifications, accessories, materials, and models.

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, contact us at the address/e-mail on the last page.

CUSTOMER SUPPORT

SBD Trading B.V. – Strex Europe
Van der Landeweg 7
7418HG Deventer
The Netherlands
info@strex.nl www.strex.nl

References

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