BUFFALO HD-HSQ(V2) FireWire/ USB/eSATA Hard Drive User Manual

BUFFALO HD-HSQ(V2) FireWire/ USB/eSATA Hard Drive

Specifications

• Model: HD-HSQ(V2)
• LED and Connections:
  • Power/Access LED: Power on (blue), Access (flashing)
  • Rear Connections:
  • eSATA
  • FireWire 400 (IEEE 1394) port 6-pin
    • FireWire 800 (IEEE 1394b) port 9 pin
  • USB
  • Power Adapter
  • Power On/Off

Recommended Usage

Warning

To avoid damage to your data, follow these precautions:

• Never configure this unit as a destination for virtual memory.

• Never perform any of the following operations while the access
  LED is flashing:

  • This device becomes hot
  • This device is designed to release heat through its case. The surface of the case may become quite hot in normal use. Even when the unit is off, the case may still be warm from standby current.If heat is trapped in the unit and not allowed to escape, the drive may malfunction.

Software

Installing software on a Windows PC:

To install the software on a Windows PC, follow these steps:

1. Insert the software CD into your computer’s CD/DVD drive.
2. Run the setup.exe file from the CD.
3. Follow the on-screen instructions to complete the installation.

Optional Software:

Additional software may be available for download on our website. Please visit our website and search for your product model to find any optional software that may enhance your user experience.

Troubleshooting

I can see the DriveStation in (My) Computer but I cannot access it.

If you can see the DriveStation in (My) Computer but cannot access it, try the following troubleshooting steps:

1. Make sure the DriveStation is powered on and connected properly to your computer.
2. Check if there are any error messages or notifications displayed on your computer.
3. Restart your computer and try accessing the DriveStation again.
4. If the issue persists, refer to the user manual or contact customer support for further assistance.

I cannot see the DriveStation in (My) Computer.

If you cannot see the DriveStation in (My) Computer, follow these steps:

1. Make sure the DriveStation is powered on and connected properly to your computer.
2. Check if the DriveStation is recognized by your operating system. You can do this by opening Device Manager:
   • For Windows 7/Vista: Click [Start], right-click [Computer], and click [Manage]. When “A program needs your permission to continue” is displayed, click [Continue] or [Yes], and then click [Device Manager].
   • For Windows XP: Click [Start], right-click [My Computer], click [Manage], and then click [Device Manager].
3. In Device Manager, check if the DriveStation is listed under “Disk drives”. If it is listed, there may be an issue with the drive letter assignment or drive formatting.
4. If the DriveStation is not listed or there are any error messages, refer to the user manual or contact customer support for further assistance.

My backup program cannot save files to the DriveStation.

If your backup program cannot save files to the DriveStation, try the following steps:

1. Make sure the DriveStation is connected properly to your computer.
2. Check if the DriveStation has enough free space to accommodate the backup files.
3. Ensure that the DriveStation is not write-protected or in read-only mode.
4. Check if there are any specific compatibility requirements or settings for your backup program and the DriveStation.
5. If the issue persists, refer to the user manual or contact customer support for further assistance.

FAQ

Frequently Asked Questions:

• Q: Where can I find the latest software updates for my HD-HSQ(V2) Hard Drive?
• A: You can find the latest software updates for your HD-HSQ(V2) Hard Drive on our website. Please visit our website and search for your product model to find any available updates.
• Q : Can I use the HD-HSQ(V2) Hard Drive with Macintosh computers?
• A : Yes, the HD-HSQ(V2) Hard Drive is compatible with Macintosh computers. Please refer to the user manual for specific instructions on how to use the drive with Macintosh computers.
• Q: Is the HD-HSQ(V2) Hard Drive compatible with USB 3.0?
• A: No, the HD-HSQ(V2) Hard Drive does not support USB 3.0. It is compatible with USB 2.0.

Layout

1. Power/Access LED
   Power on: blue Access: flashing
   Rear

2. eSATA

3. FireWire 400 (IEEE 1394) port 6-pin

4. FireWire 800(IEEE 1394b) port 9 pin

5. USB

6. Power Adapter

7. Power On/Off

Recommended Usage

Warning

To avoid damage to your data, follow these precautions:

• Never configure this unit as a destination for virtual memory.
• Never perform any of the following operations while the access LED is flashing:
  • Unplug the cables
  • Turn off your computer
  • Put your computer into standby, hibernate, or sleep mode
• The maximum size of a file on the default FAT32 partition is 4 GB. To use the drive with files larger than 4 GB, reformat the drive with NTFS or Mac OS Extended, which allows larger file sizes.
• Mac OS X may not recognize this device at boot. If this happens, unplug the cables, then plug it again after a few seconds.
• This unit supports hot-plugging for USB and FireWire connections. You can plug or unplug the data cable while the DriveStation and your PC are on. However, never unplug the cables while the power/access LED is flashing, or your data may be lost or damaged.
• Do not lean any object against this unit. It may cause the unit to malfunction.
• If you use this unit with Windows 7, Vista, or XP on a computer with a USB 1.1 port, you may receive a message indicating that a high-speed USB hub is connected to a non-high-speed USB device. To continue, click [X].
• You may hear some noise while this unit is working, especially while booting or being accessed. This is normal.
• Always refer to the manuals for your computer and peripheral devices.
• If you will be installing Mac OS on this drive, use a FireWire connection.
• If you will be installing Windows on this unit, use an eSATA connection.
• Before changing connection types, such as from eSATA to USB, turn off the DriveStation.
• After a system crash, Mac OS may ask you to insert your OS X system disk to recover the OS. Disconnect the DriveStation from your Mac before initiating the recovery process.

This device becomes hot

This device is designed to release heat through its case. The surface of the case may become quite hot in normal use. Even when the unit is off, the case may still be warm from standby current. If heat is trapped in the unit and not allowed to escape, the drive may malfunction.

• Do not cover the DriveStation with anything that might trap heat, such as a cloth.
• Do not place any object that blocks the release of heat near the DriveStation.
• When the driver for this unit is installed, devices are added to [Device Manager]. To display Device Manager, follow the instructions below:

| Location to be added| Device name to be added
---|---|---
USB| Universal Serial Bus controllers| USB Mass Storage Device
Disk drives| ** USB Device
eSATA| Disk drives| BUFFALO External HDD
FireWire| Disk drives| BUFFALO INC. HDD IEEE1394 SBP2 Device

Dismounting the DriveStation

For Windows

For USB/ FireWire

Unplugging the DriveStation incorrectly can corrupt data. Please be careful! If your computer is turned off, then it is always safe to unplug the DriveStation. If your computer is turned on, please follow the procedure below to unplug your DriveStation. This example shows Vista, but other versions of Windows are similar.

1. Click the icon (Windows 7/ Vista)/ (Windows XP) in the systray.
2. When the menu opens, click the device name.

USB

Windows 7

|

“Eject BUFFALO INC.USB-SATA Bridge”

Windows Vista/XP

|

“Safely remove USB Mass Storage Device – Drive (E:)”

FireWire

Windows 7

|

“Eject BUFFALO_INC. HDD”

Windows Vista/XP

|

“Safely remove BUFFALO INC. HDD IEEE1394 SBP2 Device – Drive (E:)”

Note:
If TurboPC is enabled, “TurboPC” may be part of the device name.

A message that indicates you can safely remove the unit will appear. Click [OK] and unplug the DriveStation.

Note:

You do not have to click [OK] if your OS is Windows 7 or Windows XP. The message will automatically disappear.

eSATA

Refer to the manual for your eSATA interface. If the DriveStation is used as a boot disk, do not disconnect it from your computer. If a boot disk is disconnected and then reconnected, the computer may not boot properly afterward. Turn off your computer before connecting or disconnecting the DriveStation via eSATA.

For Macintosh

If OS X is installed on the DriveStation as the boot drive, do not disconnect the DriveStation from the Mac.

1. Drag the DriveStation’s icon to the trash to dismount the drive.
   Note : If you’ve created multiple partitions on the DriveStation, dismount each partition separately before unplugging the drive.

2. It’s now safe to unplug the DriveStation from your Mac.

Software

Installing software on a Windows PC

1. Connect the DriveStation to your computer.
2. Double-click on [HD-HSQ] in [(My) Computer].
3. Double-click on [DriveNavi.exe]. The DriveNavigator wizard will launch. If Windows displays the message “A program needs your permission to continue”, click [Continue] or [Yes].
4. Click [Begin Installation].
5. The License Agreement will open. Click [I accept].
6. Click [Additional Software Installation].
7. Select the target software and click [Install].

The wizard will guide you through installation.

Optional Software

• eco Manager lets you put the DriveStation into sleep mode to save power.
  TurboPC TurboPC can increase data transfer speeds for your Buffalo product.
  TurboCopy TurboCopy uses caching to increase data transfer speeds.
  Backup Utility Backup Utility is software to back up and restore data from your PC. To use, select a source drive to be backed up and a target location for backup data.
  RAMDISK Utility This software uses the memory in your computer as a virtual hard drive “RAM drive”. The RAM drive is recognised as a hard drive by your computer, and you can read and write data to it like any other hard drive.
  Buffalo Tools Launcher Buffalo Tools Launcher lets you easily launch software from the Buffalo utility suite. Just click an icon to launch the desired Buffalo tool or utili

• Disk Formatter Disk Formatter lets you format many types of drives, including external hard drives like your Buffalo DriveStation.
  SecureLockMobile SecureLockMobile encrypts the data on your DriveStation, preventing the data from being accessed by anyone but you

Troubleshooting

I can see the DriveStation in (My) Computer but I cannot access it.

The Drive may require formatting. Try using the Disk Formatter Utility. Consult the manual for the Disk Formatter Utility for more help.

I cannot see the DriveStation in (My) Computer.

Verify that the power LED is on. If it is not, then ensure that the power switch is in the on position. Check your cables! The DriveStation should be connected to your computer by one and only one data cable. Check that both ends are correctly plugged in.
Verify that the hard drive inside the DriveStation is spinning. This can be verified by placing your hand on the side of the case and feeling for a slight vibration.
Also, after the DriveStation has been powered on for fifteen minutes or more it will begin to get warm. If neither of the proceeding tests verified that the hard drive is spinning, then please contact technical support for further assistance.
My backup program cannot save files to the DriveStation.

Reformat your DriveStation with NTFS or Mac OS Extended. FAT32 is limited to 4 GB file sizes.

Specifications

For the most up-to-date information and latest products, go to www.buffalotech.com.

Max 800 Mbps (FireWire 800) Max 1500 Mbps (eSATA )

Factory defaults| FAT32 (1 partition)
External dimensions| 38 x 128 x 228 mm
Power Consumption| 24 W
Weight| 1.5 kg
Operating Environ-

menu

| Temperature| 41° – 95° F; 5° – 35° C
Humidity| 20 – 80% (no condensation)
Compatible OS| Windows XP Windows Vista Windows 7

Mac OS X 10.2.8 or later

• For best results, this drive should be connected to a high-speed USB 2.0 port. If you use this drive with a low- speed USB 1.1 interface, transfer speeds will be much slower.

References

• 株式会社バッファロー | BUFFALO INC.
• Home | Buffalo Americas
• Manual-Hub.com – Free PDF manuals!

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