Dimplex DF2426 Electric Fireplace Owner’s Manual
- June 17, 2024
- Dimplex
Table of Contents
Owner’s Manual
Model
DF2426
DF2550
DF2426 Electric Fireplace
IMPORTANT SAFETY INFORMATION: Always read this manual first before
attempting to install or use this fireplace. For your safety, always comply
with all warnings and safety instructions contained in this manual to prevent
personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com
Always use a qualified technician or service agency to repair this fireplace.
NOTE: Procedures and techniques that are considered important enough to
emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will
result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will
expose the user to the risk of fire, serious injury, or death.
Welcome & Congratulations
Thank you and congratulations for choosing to purchase an electric fireplace
from Dimplex, the world leader in electric fireplaces.
Please carefully read and save these instructions.
CAUTION: Read all instructions and
warnings carefully before starting installation. Failure to follow these
instructions may result in a possible electric shock, fire hazard and will
void the warranty.
Please record your model and serial numbers below for future reference: model
and serial numbers can be found on the Model and Serial Number Label of your
fireplace.
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at:
www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-DIMPLEX
(1-888-346-7539)
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
Please have your model number and product serial number ready. (See above)
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using the electric fireplace.
- The heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. The trim around the heater outlet becomes hot during heater operation.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the unit is left operating and unattended.
- Always unplug the electric fireplace when not in use.
- Do not operate any heater after it malfunctions. Disconnect power at the service panel and have the heater inspected by a reputable electrician before reusing.
- Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if the electric fireplace has been dropped or damaged in any manner, contact Dimplex Technical Service at 1-888-346-7539.
- Do not use outdoors.
- The electric fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.
- Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect the unit, turn the controls off, then remove the plug from the outlet
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater.
- To prevent a possible fire, do not block air intake or exhaust in any manner.
- All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
- Do not modify the electric fireplace. Use it only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.
- To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/ power strip).
- Do not burn wood or other materials in the electric fireplace.
- Do not strike the fireplace glass.
- Always use a certified electrician should new circuits or outlets be required.
- Always use properly grounded, fused and polarized outlets.
- Disconnect all power supply before performing any cleaning, maintenance or relocation of the unit.
- When transporting or storing the unit and cord, keep in a dry place, free from excessive vibration and store so as to avoid damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
SAVE THESE INSTRUCTIONS
NOTE: This equipment has been tested and found to comply with the limits
for Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
**WARNING: Remote control contains small batteries. Keep away from
children. If swallowed, seek medical attention immediately.
WARNING: Do not install battery backwards, charge, put in fire or mix
with used or other battery types – may explode or leak causing injury.
NOTE:** Changes or modifications not expressly approved by the party
responsible for compliance could void user’s authority to operate the
equipment.
Fireplace Installation
**WARNING: Ensure the power cord is not installed so that it is pinched
or against a sharp edge and ensure that the power cord is stored or secured to
avoid tripping or snagging to reduce the risk of fire, electric shock or
injury to persons.
WARNING: Construction and electrical outlet wiring must comply with local
building codes and other applicable regulations to reduce the risk of fire,
electric shock and injury to persons.
WARNING: Do not attempt to wire your own new outlets or circuits. To
reduce the risk of fire, electric shock or injury to persons, always use a
licensed electrician.
WARNING: To reduce the risk of fire, do not store or use gasoline or
other flammable vapors or liquids in the vicinity of the heater.
CAUTION: Clearance for air circulation beneath the fireplace insert is
provided by 2 rubber feet.
Do not install the fireplace insert directly on carpet or similar surfaces
which may restrict air circulation.
CAUTION:** If installing the fireplace in a
carpeted area, place a one-piece, solid, flat surface under the fireplace.
Ensure that both of the feet rest securely on this surface.
NOTE: The dimensions of the fireplace are 26 in. (660.5 mm) wide X 18 ⅞ in. (479.5 mm) high X 9 ¼ in. (235 mm) deep. The fireplace does not require any additional venting.
Mantel Installation
Install the fireplace into the mantel (refer to mantel assembly instructions).
IMPORTANT: If not using a Dimplex mantel, the fireplace must be installed
in an enclosure with the following minimum internal/opening dimensions –
Figure
New Wall Construction
- Mark the desired location on the floor and store the fireplace in a safe, dry and dust free location.
- Use studs to frame an opening of 24 ½ in. (622 mm) wide X 18 ¼ in. (463.6 mm) high X 8 ⅞ in. (225.5 mm) deep. (Figure 1)
Option #1 – The power cord can be lead from behind the trim and along the
wall to an outlet near the fireplace.
Option #2 – A new outlet can be installed inside the new frame
construction. Plug the unit into a 15 Amp/120 Volt outlet.
NOTE: A 15 Amp, 120 Volt circuit is required. A dedicated circuit is
preferred but not essential in all cases. A dedicated circuit will be required
if, after installation, the circuit breaker trips or fuse blows on a regular
basis when the heater is operating. Additional appliances on the same
circuit may exceed the current rating of the circuit breaker.
Option #3 – Hardwire
- Wire a dedicated, properly fused circuit with 120 Volt, 15 Amp rating. Allow up to 8 feet of service cable for connecting power supply to junction box on fireplace when installing after finishing wall.
CAUTION: Use two conductor, non-metallic sheath cable with ground wire (3 wires total) for the incoming power supply on fireplace inserts. Use appropriate wire to meet local and national electrical codes for rated power consumption. - Remove the outer jacket and strip the individual conductor from the end.
- Loosen the screw securing the junction box cover and remove the cover.
- Take the cables out from the junction box, loosen the two wire twist nuts and remove the cord set (Figure 2).
- Route the power supply wire through the knockout on supplied alternative junction box cover and secure with a wire clamp (not supplied) (Figure 3).
- Connect the black wire (live) from the unit to the black wire from power supply (Figure 3).
- Connect the white wire (neutral) from the unit to the white wire from power supply (Figure 3).
- Connect the green wire (ground) from the unit to the green wire from power supply (Figure 3).
- Place all connectors inside the unit and secure the junction box cover to unit. Ensure that the cable clamp grips only the jacket of service cable.
Operation
WARNING: This electric firebox must be properly installed before it is
used.
Manual Controls
A. 3-Position Switch
The switch has two ON positions marked. The “–” position is for manual
operation. In this position the built-in remote control is bypassed. The “=”
position is for operating the unit with the provided remote control.
When the switch is in the center “o” position the unit is off.
B. Heater ON/OFF Switch
The Heater ON/OFF Switch supplies power to the heater fan and the heater
element. When the switch is in the ON position the heater operates if the
thermostat calls for heat.
C. Heater Thermostat Control
To adjust the temperature to your individual requirements, turn the thermostat
control clockwise all the way to turn on the heater.
When the room reaches the desired temperature, turn the thermostat knob
counter-clockwise until you hear a click. Leave in this position to maintain
the room temperature at this setting. For additional heat, turn clockwise
until you hear the click again and the heater will turn on.
NOTE: The heater on your fireplace may emit a slight, harmless odor when
first used.
This odor is a normal condition caused by the initial heating of internal
heater parts and will not occur again.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the fireplace off
and it will not come back on without being reset. It can be reset by switching
the 3-Position switch to “O” and waiting 5 minutes before switching the unit
back on.
CAUTION: If you need to continuously reset
the heater, disconnect power and call Dimplex customer service at
1-888-DIMPLEX (1-888-346-7539).
Remote Operation
The fireplace is supplied with an integrated On/Off remote control
NOTE: Ensure that the 3-Position switch is set to the remote control
setting (“=”).
To operate, push the ON button to turn fireplace on, push the OFF button to
turn the fireplace off.
NOTE: Before attempting any operation with the remote control, pull the
plastic insulator strip out from between the remote casing and battery cover.
Remote Control Initialization/ Reprogramming
In the event that your remote control ceases to operate your fireplace, follow
these steps to re-initialize the remote control and the remote control
receiver in the fireplace:
- Place the 3-Position Switch
(Figure 4A) in the OFF (“O”) position. - Wait a minimum of 5 seconds and then place the 3-Position switch in the remote control (“=”) position.
- Within 10 seconds of changing the switch position, press the ON button located on the remote control (Figure 5).
This will synchronize the remote control and the fireplace receiver.
NOTE: You will have only 10 seconds to perform this last step. Failure to
do so will result in these steps needing to be followed again.
Battery Replacement (Figure 5)
To replace the battery:
- Slide battery cover open on the remote control.
- Install one 12-Volt (A23) battery in the battery holder.
- Close the battery cover.
Battery must be recycled or disposed of properly. Check with your Local
Authority or Retailer for recycling advice in your area.
Maintenance
**WARNING: Disconnect power before attempting any maintenance or
cleaning to reduce the risk of fire, electric shock or damage to persons.
NOTE:** The fireplace should not be operated with an accumulation of dust
or dirt on or in the unit, as this can cause a build up of heat and eventual
damage. For this reason the heater must be inspected regularly, depending upon
conditions and at least at yearly intervals.
Glass Cleaning
The front glass is cleaned in the factory during the assembly operation.
During shipment, installation, handling, etc., the front glass may collect
dust particles, these can be removed by dusting lightly with a clean dry
cloth.
To remove fingerprints or other marks, the glass can be cleaned with a damp
cloth. The glass should be completely dried with a lint free cloth to prevent
water spots. To prevent scratching, do not use abrasive cleaners or spray
liquids on the glass surface.
Fireplace Surface Cleaning
To remove fingerprints or other marks, the exterior finish can be cleaned with
a damp cloth with a mild detergent. The surface should be completely dried
with a lint free cloth to prevent water spots.
Warranty
Two Year Limited Warranty
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Dimplex electric
fireplace. This limited warranty applies only to purchases made in any
province of Canada except for Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the USA (and the District of
Columbia) except for Hawaii and Alaska. This limited warranty applies to the
original purchaser of the product only and is not transferable.
Products excluded from this limited warranty Products purchased in Yukon
Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered
by this limited warranty. Products purchased in these States, provinces, or
territories are sold AS IS without warranty or condition of any kind
(including, without limitation, any implied warranties or conditions of
merchantability or fitness for a particular purpose) and the entire risk of as
to the quality and performance of the products is with the purchaser, and in
the event of a defect the purchaser assumes the entire cost of all necessary
servicing or repair.
What this limited warranty covers and for how long Products, other than
fireplace surrounds (mantels) and trims, covered by this limited warranty have
been tested and inspected prior to shipment. Subject to the provisions of this
warranty, Dimplex warrants such products to be free from defects in material
and workmanship for a period of 2 years from the date of the first purchase of
such products as follows: (a) a repair or replacement warranty on defective
products or parts, including in-home services, for the first year following
the date of first purchase; and (b) thereafter, a replacement of parts
warranty on defective products and parts (with no in-home services) for the 1
year period commencing on the first anniversary of first purchase and ending
on the second anniversary of the date of first purchase.
Dimplex fireplace surrounds (mantels) and trims covered by this limited
warranty have been tested and inspected prior to shipment and, subject to the
provisions of this warranty, Dimplex warrants such products to be free from
defects in material and workmanship for a period of 1 year from the date of
first purchase of such products. Warranty services do not include in-home
services.
The limited 2 year warranty period for products other than fireplace surrounds
(mantels) and trims and the limited 1 year warranty period for fireplace
surrounds (mantels) and trims also applies to any implied warranties that may
exist under applicable law. Some jurisdictions do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to the
purchaser.
What this limited warranty does not cover This limited warranty does not apply
to products that have been repaired (except by Dimplex or its authorized
service representatives) or otherwise altered. This limited warranty does
further not apply to defects resulting from misuse, abuse, accident, neglect,
incorrect installation, improper maintenance or handling, or operation with an
incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by
contacting Dimplex at 1-888-DIMPLEX (1-888-3467539), or 1367 Industrial Road,
Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers available when calling. Limited warranty
service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to
be defective in material or workmanship during (i) the 2 year limited warranty
period for products other than fireplace surrounds (mantels) and trims, and
(ii) the 1 year limited warranty
period for surrounds (mantels) and trims, you have the following rights:
- Limited warranty service will be per- formed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.
- For products (other than surrounds (mantels) and trims) for the period ending at midnight on the first anniversary of the date of first purchase, Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. This limited warranty entitles the purchaser to on-site or in-home war- ranty services. Accordingly, Dimplex will be responsible for all labour and transportation costs associated with the repair or replacement of the product or part except as follows: (i) charges may be levied for travel costs incurred to travel to the purchaser’s site where the product is located if the purchaser’s site is beyond 30 miles (48 km) from the closest service depot of Dimplex’s dealer or service agent; and (ii) the purchaser is solely responsible for providing clear access to all serviceable parts of the product.
- For products (other than surrounds (mantels) and trims) for the period commencing at 12:01 a.m. on the day after the first anniversary of the first purchase and ending at midnight on the second anniversary of the date of first purchase, this limited arranty entitles the purchaser to replacement parts only without harge. If Dimplex is unable to replace such part, or if replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of replacement, choose to refund the purchase price for such part. The purchaser shall not be entitled to on-site or in-home warranty services. The purchaser shall be responsible for all expenses incurred for the removal of the part and installation of the replacement part including, without limitation, all shipping costs and transportation costs to and from the authorized dealer’s or service agent’s place of business and all labour costs. Such costs shall not be the responsibility of Dimplex.
- For surrounds (mantels) and trims for the period ending at midnight on the first anniversary of the dateof first purchase, Dimplex will in its sole discretion either repair or replacesuch defective surrounds (mantels) and trims or part thereof without charge. If Dimplex is unable to repairor replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part. The purchaser shall not be entitled to on-site or in-house services. The purchaser is responsible for all expenses incurred for repair orreplacement of such product or part including, without limitation, all shippingcosts and transportation costs to andfrom the authorized dealer’s or serviceagent’s business and all labour costs. Such costs shall not be the responsi- bility of Dimplex.
- On-site or in-home services not provided under this warranty may beperformed at the purchaser’s specificrequest and expense at Dimplex’s then-current rates for such services.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY. WHETHER IN CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE
SALE, MAIN- TENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE
PRICE OF THE PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply This limited warranty gives you specific
legal rights, and you may also have other rights which vary from jurisdiction
to juris- diction. The provisions of the United Nations Convention on
Contracts for the Sale of Goods shall not apply to this limited warranty or
the sale of products covered by this limited warranty.
Replacement Parts
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 3000370500RP
Remote Control Reciever ……………………… 3000380200RP
Flicker Motor ………………………………. 2000210200RP
Flicker Rod ……………………………….. 5901110100RP
Heater Assembly (with cutout) …………………… 2200491100RP
Thermostat ……………………………….. 2300150100RP
LED Light Assembly …………………………. 9600810100RP
LED Driver Board …………………………… 3001170100RP
Log Set Assembly …………………………… 0439970100RP
Heater On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 2800070700RP
3-Position Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 2800071100RP
Power Cord ……………………………….. 4100040900RP
Partially Reflective Glass ………………………. 5901410200RP
Control Knob ………………………………. 8801080100RP
Stainless Steel Trim Assembly ………………….. 1020230280RP
Gloss Black Trim Assembly . . . . . . . . . . . . . . . . . . . . . . . . . .
1020230104RP
Flat Black Trim Assembly ……………………… 1020230359RP
Silver Trim Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 1020230478RP
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8
© 2013 Dimplex North America Limited