duraflame DFI-550-42 Freestanding Infrared Instruction Manual

June 17, 2024
duraflame

duraflame DFI-550-42 Freestanding Infrared

Product Specifications

  • Models: DFI-550-41, DFI-550-42, DFI-550-43, DFI-550-44, DFI-550-45, DFI-550-47
  • Power: 120 VAC, 60 Hz
  • Amps: 12.5 Amps
  • Watts: 1500 Watts

Assembly Instructions

Mounting the Legs:

  1. Align the 2 mounting tabs into the bracket.
  2. Slide the legs outward to lock in place. When locked in position, the screw hole from step 3 will be aligned.
  3. Fasten the legs to the base using the included screws, 1 per leg.

Operating Instructions

Control Panel Location
The control panel is located on the remote control and the control panel of the product.

Remote Control
The remote control allows you to operate the fireplace functions from a distance.

Control Panel
The control panel on the product allows you to directly access and adjust the fireplace functions.

Power
The power button supplies power to all of the fireplace functions. Pressing the power button will put the insert in a standby mode, turning off all functions but retaining the settings in memory. Pressing the power button again will turn on the unit with the retained settings. To disable or re- enable the heater function, press and hold the power button on the control panel for 10 seconds. The ember bed lights will flash multiple times toindicate the status.

Flame
The flame settings can be adjusted to 5 brightness levels and an OFF setting. Settings F5 – F1 decrease in brightness, with F5 being the default setting.

Heater
When first running the heater, there may be an odor. This is normal as the heater has a surface coating on the internal parts. During the first several hours of operation, the coating reacts with the internal parts to permanently protect them. The odor is safe but if you are sensitive to it, it is recommended to run the heater in a well-ventilated area until the odor dissipates.

Timer
The timer button allows you to cycle through different timer settings: 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, and off (00).

FAQ

  • Can I burn wood or manufactured firelogs in this appliance?
    No, this is an unvented, electric appliance. Do not attempt to burn wood or manufactured firelogs in or on this appliance or grate.

  • Where can I find customer service?
    For customer service, visit tsicustomerservice.com or call (+1) 888-674-7517. Customer service is available from 8:30 a.m. to 5:30 p.m., EST, Monday-Friday.

  • What are the important instructions for using this appliance?
    When using electrical appliances, follow these important instructions to reduce the risk of fire, electrical shock, and injury:

1. Read all instructions before using this appliance.
2. Do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance. Keep combustible materials at least 3 feet away from the front, sides, and rear of the appliance.
3. To disconnect the appliance, turn controls to the off position, then remove the plug from the outlet.
4. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause electric shock, fire, or damage to the appliance.

ASSEMBLY INSTRUCTIONS

  1. Align the 2 mounting tabs into the bracket.
  2. Slide the legs outward to lock in place. When locked in position the screw hole from step 3 will be aligned.
  3. Fasten the legs to the base using the included screws,1 per leg.

OPERATING INSTRUCTIONS

OPERATING INSTRUCTIONS

  • POWER
1. The power button supplies power to all of the fireplace functions. The power button will put the insert in a standby mode. This will turn off all functions at once, but will hold the settings in the memory. By pressing the Power button again, the unit will turn on with the retained settings.
2. With the power on, press and hold the Power button on the control panel for 10 seconds to disable or re-enable the heater function. Once disabled or re-enabled, the ember bed lights will flash multiple times.
  • FLAME
1. There are 5 brightness levels that can be selected and OFF (00) setting.
2. Settings F5 – F1 decrease in brightness. Default is F5.
  • HEATER
1. The stove contains a fan forced infrared element heater.
2. The default temperature is 72°F.
3. The thermostat setting range is 62°F – 82°F (17°C – 27°C) or continuously ON or OFF(00).
4. The thermostat is adjustable by 2°F or 1°C increments by pressing the HEATER button on the control panel.
5. To change between °F and °C press and hold the HEATER button on the control panel for 3 seconds.
  • TIMER
    Pressing the timer button will cycle through the timer settings: 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H and off (00).

PRODUCT SPECIFICATIONS

  • VOLTAGE 120 VAC, 60 Hz
  • AMPS 12.5 Amps
  • WATTS 1500 Watts

For Customer Service:

  • tsicustomerservice.com
  • (+1) 888-674-7517
  • 8:30 a.m.-5:30 p.m., EST, Monday-Friday
    Note: When first running the heater there may be an odor. This is normal as the heater has a surface coating on the internal parts. For the first several hours of operation, the coating reacts with the internal parts to permanently protect them. The odor is safe; if you are sensitive to the odor, it is recommended to run the heater in a well-ventilated area until the odor dissipates.
    Warning: This is an unvented, electric appliance. DO NOT attempt to burn wood or manufactured firelogs in or on this appliance or grate.

IMPORTANT INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following:

  1. Read all instructions before using this appliance.

  2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the front of this appliance and keep away from the sides and the rear.
    WARNING: In order to avoid overheating, do not cover the heater.

  3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby.

  4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.

  5. Always unplug this appliance when not in use.

  6. Do not operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or damaged in any manner.

  7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

  8. Do not use outdoors.

  9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate this appliance where it may fall into a bathtub or other water container.

  10. Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.

  11. To disconnect this appliance, turn controls to the off position, then remove plug from outlet.

  12. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance.

  13. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where opening may become blocked.

  14. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This stove should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in the area of it.

  15. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons.

  16. This product is equipped with a polarized plug (one blade is wider than the other blade). To reduce the risk of electrical shock, this plug will fit into a polarized outlet only one way. This is a safety feature. If you are unable to insert the plug into the electrical outlet, try reversing the plug. If the plug still does not fit, contact a qualified electrician.

Battery Replacement

  1. The battery compartment is located on the back end of the remote control.
  2. Press and slide the battery door open and remove the old battery.
  3. Insert 2 AAA batteries, checking that the + and – sides of the battery match inside the battery compartment.
  4. Replace the battery compartment door.

Caution:

  • For best results, use 2pcs AAA alkaline batteries.
  • Install only new batteries of the same type in your product.
  • Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.
  • Do not mix old and new batteries.
  • Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries.
  • Danger of explosion if battery is incorrectly replaced.
  • Do not ingest batteries.
    Batteries should be recycled or disposed of as per state and local guidelines.

DISPOSAL OF USED BATTERIES
Battery may contain hazardous substances which could endanger the enviroment and human health. Used batteries shall not be treated as municipal waste, but left at the appropriate collection point for recycling. For more information about collection and recycling of used batteries, please contact your local municipality or waste disposal service.

1-YEAR LIMITED WARRANTY

The manufacturer warrants that your new Electric Stove is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations.

  1. Install and operate this Electric Stove in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
  2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the product.
  3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturer’s inspection.
  4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).
  5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same.
  6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.
  7. All other warranties – expressed or implied –with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manu facturer are hereby expressly excluded.
  8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product.
  9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product.
  10. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is void if:

  • The fireplace is subjected to prolonged periods of dampness or condensation.
  • Any unauthorized alteration, willful abuse, accident, or misuse of the product.
  • You do not have the original receipt of purchase.

IF WARRANTY SERVICE IS NEEDED
Contact the manufacturer by calling customer service department at 1-888-674-7517, 7 days a week 24 hours a day at our toll-free help line. Our Consumer Service department is available Monday – Friday 8:30 am – 5:30 pm EST. Make sure you have your warranty, your sales receipt, location of purchase and the model/serial number of your product.

TROUBLESHOOTING GUIDE

EXPLODED VIEW

CARE AND MAINTENANCE

  • Clean the trim using a soft cloth, slightly dampened with citrus oil based product and buff with a clean soft cloth.
  • DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products can be obtained at supermarkets or hardware stores.
  • WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons.
  • Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury.

FCC/IC INFORMATION

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.
    This Class B digital apparatus complies with Canadian ICES-003.

References

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