Waterdrop WD-C1S-US Countertop Reverse Osmosis Water Dispenser Instruction Manual
- June 17, 2024
- Waterdrop
Table of Contents
Instruction Manual
Please keep this Instruction Manual for future reference.
Countertop Reverse Osmosis
Water Dispenser
If you have any questions or concerns when installing, operating or
maintaining your product call our toll free number:
1-888-352-3558 (US.)
or send mails to
service@waterdropfilter.com
Before Installation
Inspect the Package
Inspect dispenser to ensure nothing is left out or damaged during shipping. If
there are any parts cracked or broken, please feel free to contact our
customer service for help:
TEL: +1-888-352-3558(U.S.) E-mail:
service@waterdropfilter.com
Specifications
To achieve the optimal performance, it is highly recommended to use the
dispenser within the operational parameters.
Model | WD-C1-US |
---|---|
Size (L+W+H) | 11.7+8.3″+13.7 |
Feed Water Temperature | 41-100 F /5-38 C |
Daily Production Rate | 75 GPO |
Feed Water Requirement | Municipal Tap Water |
Power | 50W |
System Voltage | 100-240V |
Rated Frequency | 50/60 Hz |
Feed Water TDS Level | TDS<500 |
Feed Water Tank Capacity | 3.2L/0.85 G |
Pure Water Tank Capacity | 1 L/0.26 G |
NOTE: Do not use it with water that is microbiologically unsafe of unknown
quality without adequate disinfection before or after using of the dispenser.
If you are using well water as the source, please ensure that the feed water
has been through a pre-filtration system.
Product Introduction
The brief introduction of various parts and sample connections are presented as follows. Please identify and get familiar with these parts and connection points for a smooth installation.
TIPS: The dispenser accessories, user interface are schematic diagrams, for reference only. Due to the update and upgrade of the product, the actual product is slightly different from the schematic diagram, please refer to the actual product.
Touch Screen ( Control Panel)
First Use
Step 1
Remove the filter packaging.
Install the new filter.
Step 2
Fill the feed water tank.
Don’t exceed the maximum water level line.
Step 3
After the system is powered on, it will automatically flush the filter. When
the feed water tank indicator” ” lights on, please pour out remaining water
and refill the water tank with water.
Tips: This step requires no action, just wait patiently.
Step 4
The system will filter water into pure water tank, When the” “key flashes
blue, place a container larger than 1.5L/52 oz, and press the” ” key to get
water.
NOTE: It is not recommended to drink water obtained during this step.
Step 5
When pure water tank indicator” “lights on, please repeat the above step 4
again until the flushing of the two feed water tanks are completed, or the
progress shows 100%, this step takes about 20 minutes in total, and it can be
drunk normally after completion.
NOTE:
- When feed water tank indicator” ” lights on, please lift the feed water tank, pour out remaining water and refill the water tank with water.
- When using for the first time or after replacing a new filter, the foam in the feed water tank is caused by the protective liquid in the new filter, which is a normal phenomenon. Please feel free to use.
Operation and Settings
Dispensing Water
Step 1
Place a glass or cup on the drip tray.
Step 2
Press the” ” to wake up the screen, and press the” ” key to select your
desired water volume ( 4 oz, 8 0z, 16 0z, 20 oz, MAX).
TIPS: Hold the” ” key for 3 seconds to select your desired volume, press
this key once increases the water volume by 2 oz. Press” “key or no operation
for 10 seconds will complete the setting.
Favorite Mode Settings
Press the” ” key to wake up the screen, hold the” ” key 2 seconds to select
your desired volume. The system will record your selected volume.
TIPS: Press the “ ” key once to increase the volume by 2 0z.
Press” “key or hold the” ” 2 seconds or no operation for 10 seconds will
complete the setting.
Instant Water Filling Mode Settings
Press the” ” to wake up the screen. Hold the” “and” ” keys for 3 seconds to
refill the pure water tank in until the pump indicator light off.
Guidance on the Use of Pure Water Tank
- Please press and hold the button to pull the pure water tank out at the same time.
- Please return it to the original position in a timely manner. When it makes a “click” sound, it means it is installed in place.
NOTE:
- When the pure water tank was pulled out, the system will not be available.
- When the system is not working properly, please ensure it is installed in place.
- If the system is not used for over 48 hours, it is recommended to remove and clean it.
- Before placing the pure water tank back, please clean the tank shell and bottom to avoid breeding odor.
Filter Life Reminder and Replacement Guide
A. Filter Life Reminder
WD-ClRF-US filter: Multiple Reverse Osmosis Membrane Filter Service life: < 12
months
NOTE: Filter life may vary based on source water quality and water usage. Please replace the filter according to the reminder of the filter life indicator light. Be sure to reset the filter every time you replace your filter.
Status| Remaining time (day)| Remaining capacity (0)|
Indication| Filter status
---|---|---|---|---
Light| Status
Normal| >15| >40| N/A| N/A| Good
Pre-warning| s15| s40| Flash| Beeps 3 times when dispensing water| Replace
soon
Warning| 50| 50| Light on| Beeps 3 times when dispensing water| Replace now
B. Filter Replacement Guide
Step 1
Turn counterclockwise and pull out to remove the old filter.
Step 2
Remove the filter package and rotate the new filter clockwise and push
downwards to the lock.
Step 3
Hold the” “key for 5 seconds for filter reset.
Step 4
Follow the screen display for flushing operation.
Error Display
Error Display | Issue | Recovery Method |
---|---|---|
Timeout protection | Re-power on to restore it. |
We recommend you call the service hotline or
send an email to us.
| Abnormal communication on the main control panel| We recommend you call the
service hotline or
send an email to us.
NOTE: If you cannot solve the problems by operations, kindly call the service hotline +1-888-352-3558 (U.S.) or send an email to service@waterdropfilter.com for help. Please do not disassemble or attempt to repair the dispenser by yourself to prevent further damage or harm.
Dispenser Maintenance
- If you have not used the dispenser for a minimum of 2 days, it is suggested that you discard the remaining water in the tank.
- During the daily water change, it is recommended to clean the feed water tank manually (Once a week is highly recommended) and clean the floating ball, and filter screen in the feed water tank to avoid limescale.
- Use a descaling agent (such as citric acid) to soak the feed water tank for 30 minutes every month and then clean it. Do not use organic solvents such as alcohol to wipe it.
- Clean the drip tray regularly (once a week is recommended) to avoid bacteria and residual water overflow.
- Replace the filter regularly according to the filter life indicator light.
- Do not use steel wool, an abrasive cleaner, or a corrosive liquid such as gasoline or acetone.
Troubleshooting
Issues | Possible Causes |
---|---|
The TDS reading is high. | Please check if the TDS value of tap water >500. |
Please check if the dispenser was unused for a long time.
Please check if the filter has expired.
Please check if the filter has been flushed after filter replacement.
The dispenser fails to produce purified water.| Please check if the power cord
is plugged in.
Please check if the water tank is installed properly.
Please check if the filter is installed correctly.
Please check if the feed water tank is low on water.
Please check if the filter has expired.
Please check if there are any error prompts displayed.
The filtered water tastes bad.| Please check if the filter of your dispenser
has been thoroughly flushed.
Please check if the filter has been flushed thoroughly after being replaced.
If not, please follow the steps in the Instruction Manual to flush the new
filter.
Please check if the dispenser has been unused for a long time. If yes, Please
press” ” key for 5 s to flush the system.
Please check if the feed water tank press onto the power cord.
Limited Product Warranty
This product comes with a one-year warranty. The warranty of our product
covers defects in materials and workmanship from the original date of
purchase. During the warranty period, we will replace or repair any part which
is deemed to be defective, if the product has not been subjected to
tampering, alteration, lack of regular maintenance or improper use after
delivery. The cost of repair or replacement under those excluded circumstances
shall be borne by the consumer. This limited warranty does not cover the
following items: filters and all other parts or components that require
regular replacement as a result of ordinary usage. This limited warranty only
applies if the dispenser is installed, used, and maintained in compliance with
all instructions and requirements enclosed with the dispenser.
This limited warranty shall only be valid if:
- Working conditions are 5-38 °C/ 40-100 °F.
- The feed water must have a pH between 6.5 and 8.5.
- Turbidity must be less than 1.0 NTU.
- The TDS of feed water must be less than 500 ppm.
Any information or suggestion with respect to our product concerning applications, specifications or standards is provided solely for your convenience.
The quality of water supplies may vary seasonably or over a period of time. Your water usage may vary as well. The manufacturer shall assume no liability for the determination of the proper equipment necessary to meet your requirements, and we do not authorize others to assume such obligation on our behalf. You must verify and test the suitability of any information with respect to the product for your specific application.
This limited warranty shall be void if:
- The cartridge filters are not replaced on the recommended maintenance schedule.
- The product is purchased from someone other than our official website or our authorized dealers, as we cannot verify or guarantee the integrity or authenticity of the product.
Our sole obligation under this warranty shall be repair or replacement of a non-conforming product or parts of this product, or at our option, return of the product and a refund of the purchase price. Our obligation does not include the cost of transportation. We are not responsible for damage in transit, and claim that such damage should be presented to the carrier by the customer.
NOTE:
In case some states do not allow limitations on how long an implied warranty
lasts, you may choose to return the dispenser. If you choose to keep it, you
agree that the above limitations still apply to you.
The warranties set forth herein are the only warranties made by us with
respect to the product. We make no warranties, expressed or implied,
including, but not limited to, any warranties of fitness or merchantability,
except as expressly set forth above.
****This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Any changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Safety Notice
- The dispenser should be placed horizontally, not upside down or diagonally.
- This dispenser is not for commercial use. It’s for home use only, and must be used according to the specifications of this manual.
- Please do not energize the dispenser if the ambient temperature is lower than 40F. This is necessary to prevent damage.
- Ensure the plug is inserted into the socket completely to avoid damage to components due to poor contact that may cause short circuit, fire, and other dangers.
- Only professional maintenance personnel should attempt to repair the dispenser when it fails. Non-pro essionals may be at the risk of electric shock during maintenance.
- Check whether the voltage marked on the system nameplate is consistent with that of the power supply before connecting, so as to avoid damaging components or causing a fire.
- DO NOT use wet hands to insert/pull the plug or use a damp cloth to clean the plug. These may cause electric shocks.
- Hold the plug to pull it out when pulling out the plug, and do not pull or twist the power cord to prevent damage and cause leakage danger.
- Regularly check for damages to the power supply and power cords to avoid major accidents caused by leakage.
- Always place the dispenser in a ventilated, moisture-proof, sun-proof, and freeze-proof room. Avoid contact with corrosive substances.
- DO NOT store flammable items such as rags, paper or aerosol cans near the dispenser to reduce the chances of fire incidents. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Countertop Reverse Osmosis
Water Dispenser
Manufacturer Technical Support
Tel: 1-888-352-3558(U.S.)
E-mail: service@waterdropfilter.com
Made in china v001
Qingdao Ecopure Filter Co. Ltd.
Documents / Resources
|
Waterdrop WD-C1S-US Countertop Reverse Osmosis Water
Dispenser
[pdf] Instruction Manual
WD-C1S-US Countertop Reverse Osmosis Water Dispenser, WD-C1S-US, Countertop
Reverse Osmosis Water Dispenser, Reverse Osmosis Water Dispenser, Osmosis
Water Dispenser, Water Dispenser, Dispenser
---|---
|
Waterdrop WD-C1S-US Countertop Reverse Osmosis Water
Dispenser
[pdf] Instruction Manual
WD-C1S-US Countertop Reverse Osmosis Water Dispenser, WD-C1S-US, Countertop
Reverse Osmosis Water Dispenser, Reverse Osmosis Water Dispenser, Osmosis
Water Dispenser, Water Dispenser
Read User Manual Online (PDF format)
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