Shark S6002 Series Steam & Scrub Automatic Steam Mop Instructions

: June 4, 2024
: Shark

Table of Contents

S6002 Series Steam & Scrub Automatic Steam Mop
TECHNICAL SPECIFICATIONS
IMPORTANT SAFETY INSTRUCTIONS
GETTING STARTED
ASSEMBLING YOUR STEAM AND SCRUB MOP
USING YOUR STEAM AND SCRUB MOP
CARING FOR YOUR STEAM AND SCRUB MOP
ORDERING ADDITIONAL ACCESSORIES
TROUBLESHOOTING
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Shark S6002 Series Steam amp Scrub Automatic Steam Mop

Steam and Scrub Mop
S6002 Series
Instructions

S6002 Series Steam & Scrub Automatic Steam Mop

THANK YOU
for purchasing the Shark ®
Steam and Scrub Mop

Shark S6002 Series Steam amp Scrub Automatic Steam Mop -
QR

http://sharkclean.eu/register-guarantee

REGISTER YOUR PURCHASE
sharkclean.EU/register-guarantee
+44 (0800) 862 0453
Scan the QR code using a mobile device
To benefit from your product’s extended guarantee, simply register your purchase at shark clean.eu/register-guarantee
RECORD THIS INFORMATION
Model Number: ——————
Date Code: ————————————-
Date of Purchase (Keep receipt): ———————————
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TECHNICAL SPECIFICATIONS

Voltage: 220-240V~, 50/60Hz
Watts: 1120W
Water Capacity: 320ml
PLEASE READ IT CAREFULLY AND KEEP IT FOR FUTURE REFERENCE.
**** This instruction manual is designed to help you get a complete understanding of your new Steam and Scrub Mop. If you have any questions, please call the Customer Service line at +44 (0800) 862 0453.
This marking indicates that this product should not be disposed of with other household wastes throughout the UK. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling. Thank you for purchasing the Shark® Steam and Scrub Mop. This Owner’s Guide is designed to help you get a complete understanding of your new Steam and Scrub Mop. Please read it carefully and keep it for future reference. For a list of what is included with this model, refer to the inside flap of the box. If you should have a question about your Shark® Steam and Scrub Mop please call Shark® Customer Service at +44 (0800) 862 0453.

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY
WARNING This appliance is not intended for use by persons with reduced physical, sensory or mental capacities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should not use or play with this appliance. Close supervision is necessary to keep appliances out of reach of children during use.
WARNING: Danger of scalding. The steam emitted from the steam mop is very hot and may cause scalding. Please use caution when using the steam and scrub mop.
WARNING: Keep steam mop away from children.
WARNING: Children should be supervised to ensure that they do not play with the appliance.

This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be done by children. Keep the appliance and its cord out of reach of children. DO NOT allow it to be used as a toy. Close supervision is necessary when used near children.
Keep the appliance out of reach of children when it is energized or cooling down.
When in use, NEVER turn the Steam and Scrub Mop over on its side or direct steam toward people, pets, or plants. Liquid or steam must not be directed towards equipment containing electrical components, such as the interior of ovens.
The filling aperture should not be opened during use.
Use the system ONLY for its intended purpose.
DO NOT use to heat a room.
DO NOT use outdoors.
DO NOT leave the Steam and Scrub Mop unattended when plugged in. ALWAYS unplug the power cord from the electrical socket when not in use and before servicing
DO NOT allow the Steam and Scrub Mop to be used by children. Close attention is necessary when used near children, pets, or plants.
Use ONLY as described in this instruction manual.
Use ONLY the manufacturer’s recommended accessories.
DO NOT use with damaged cord or plug. If the Steam and Scrub Mop is not working as it should or has been dropped, damaged, left outdoors, or immersed in water, return it to SharkNinja Europe Limited for examination and repair. Incorrect reassembly or repair can cause a risk of electrical shock or injury when the Steam and Scrub Mop is used.
To protect against a risk of electric shock, DO NOT immerse the Steam and Scrub Mop in water or any other liquid.
DO NOT handle the plug or Steam and Scrub Mop with wet hands or operate it without wearing shoes.
DO NOT pull or carry by cord, use cord as a handle, close a door on cord or pull cord around sharp edges or corners. DO NOT run Steam and Scrub Mop over the cord. Keep the cord away from heated surfaces.
DO NOT unplug by pulling on the power cord. To unplug, grasp the plug and pull it out of the plug socket. DO NOT use extension cords or sockets with inadequate current-carrying capacity.
DO NOT put any objects into the steam nozzle openings. Discontinue use if the steam nozzle is blocked.
DO NOT put hands or feet under the Steam and Scrub Mop as it gets very hot.
Use the Steam and Scrub Mop ONLY on flat, horizontal surfaces. DO NOT use it on walls, counters, or windows.
DO NOT use on leather, wax-polished furniture, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
DO NOT add cleaning solutions, vinegar, scented perfumes, oils, or any other chemicals to the water used in the Steam and Scrub Mop. This may damage the mop or make it unsafe for use. If you live in a hard-water area, we recommend using distilled water in your Steam and Scrub Mop.
NEVER store or leave Steam and Scrub Mop in one spot with a Dirt Grip pad attached, as this may damage surfaces.
Before removing the Dirt Grip pad, unplug the Steam and Scrub Mop and allow it to cool.
Unplug the Steam and Scrub Mop before cleaning. Use a dry or damp cloth to clean the exterior . DO NOT pour water on Steam and Scrub Mop or use alcohol, benzene or paint thinner to clean.
Extreme caution should be exercised when using the Steam and Scrub Mop to clean stairs.
NEVER use Steam and Scrub Mop without the Dirt Grip pad attached.
Keep your work area well-lit.
Store Steam and Scrub Mop indoors in a cool, dry place.
To avoid circuit overload, DO NOT operate another appliance on the same socket (circuit) as the Steam and Scrub Mop.
To avoid scalding injuries, ALWAYS unplug the Steam and Scrub Mop and allow it to cool before removing or changing mop heads, accessories, or Dirt Grip pads.
Your Steam and Scrub Mop is designed to clean hard floor surfaces that will withstand high heat. DO NOT use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax and on some no-wax floors, the sheen may be removed by heat and steam action. We recommend that you check the use and care instructions from the floor manufacturer before using your Steam and Scrub mop. Do not operate the appliance if it is leaking.

GETTING STARTED

Shark S6002 Series Steam amp Scrub Automatic Steam Mop -GETTING
STARTED

When assembling your steam mop there may be a little water in or around the water tank.
This is because we test all our steam mops before you buy them, so you get a quality Shark® Steam and Scrub Mop.

A Steam Mop Handle
B Quick-Release Cord Holder
C Steam Mop Body
D Floor head
E Water Tank Lid
F Mode Button
G Dirt Grip Pads
H Filling Flask

ASSEMBLING YOUR STEAM AND SCRUB MOP

Insert the mop handle into the steam mop body until it clicks into place.
To attach the Dirt Grip pads, place BOTH the pads flat on the floor with the plastic rings facing up. Align the indentation on the rotating discs on the bottom of the nozzle with the plastic rings on the pads, then gently lower the nozzle onto the pa
To open the water tank, pull the lid down.
Use the filling flask to pour distilled water into the tank. Make sure to not exceed the Max Fill line on the flask. When finished, close the tank lid firmly.
NOTE: Max capacity of the water tank is 320ml

USING YOUR STEAM AND SCRUB MOP

Shark S6002 Series Steam amp Scrub Automatic Steam Mop -GETTING STARTED
5

Make sure that your pads are secured to the nozzle discs.
Twist the quick-release cord holder to unwrap the power cord completely. Plug into an electrical socket.
To start cleaning, put your foot on the floor head and pull the handle towards you. This will engage the power pads Please note if the handle is not reclined within 30 seconds of selecting a mode the mop goes back into standby.
When the mop is first plugged in, the unit will be in Standby Mode and 2 Indicator Lights will blink. Using the mode button select your preferred setting.
Mop with a forward and backward motion.
When the water tank is empty, the steam mop will stop producing steam. Make sure the unit is unplugged before refilling the water tank.
When finished mopping, press the mode button. The blue light will blink, indicating that the unit is in Standby mode. Once in Standby mode, lift the handle to bring the steam mop back to the upright position and unplug the unit.
Please wait for 2 to 3 minutes for the steam mop to cool completely before removing the Dirt Grip pads.
Never leave the steam mop with damp or wet Dirt Grip pads on any floor for an extended period.
TIP: When cleaning near skirting boards, edges, or furniture, you may feel a slight pull from the unit making contact with surfaces.
This is normal and not a cause for concern.

NOTE: If the handle is not reclined the pads do not spin.
NOTE: To prolong the life of your steam mop, we recommend using distilled water.
NOTE: Sweep or vacuum your floors prior to cleaning with your steam mop.
NOTE: Both pads must be installed at all times during use.
The Shark® Steam and Scrub Mop has 2 unique Intelligent Steam Control settings so you can select the ideal amount of steam to use for each cleaning task. In DEEP MODE, the pads will pin faster and more steam will be produced. See below for tips on when to use each setting.

SETTING| IDEAL FOR THESE
SEALED SURFACES| RECOMMENDED USAGE
---|---|---
LIGHT| Laminate Hardwood Vinyl| Cleaning delicate surfaces Light cleaning and dusting Loosening and lifting light dirt
NORMAL| Marble Tile Stone| Basic, everyday cleaning Cleaning large areas Cleaning moderate and heavy traffic areas

TO SANITISE:

Attach clean Dirt Grip pads to the scrubbing nozzle.
Plug in the unit, tilt the mop handle down towards you, and press the mode button to select the DEEP setting. The pads will then start spinning.
Wait 30 seconds for the unit to begin producing steam.
Start mopping with a forward and backward motion on an appropriately sealed hard floor surface. After three minutes, your unit will be ready to sanitize.
Using a forward and backward motion, move the unit slowly and evenly over the area to be sanitized while applying continuous downward pressure. Slowly repeat at least 8 times.

CARING FOR YOUR STEAM AND SCRUB MOP

AFTER USE AND STORAGE

When the pads have cooled completely, remove them by pulling them off the discs.
After the unit has cooled and the steam has been released, empty the water tank before storing.
Open the tank lid and pour the water out into a sink or bath. After all the water has drained out, close the lid.
To store the steam mop, wait until after it has cooled and the steam has been released. Store the steam mop in a dry protected area until the next use.

Dirt Grip PAD CARE INSTRUCTIONS

Machine-wash the Dirt Grip pads separately with warm water using liquid detergent.
NEVER USE BLEACH, POWDERED
DETERGENT, OR FABRIC SOFTENERS
as they may damage the Dirt Grip pads or leave a coating that will reduce their cleaning performance and absorbency. Dirt Grip pads should be line-dried or tumble-dried on a low setting, as this will extend the life of the microfibre fabric.

Loose fibers can indicate the wearing of the microfibre fabric. DO NOT pull the loose fibers as this can cause the weave to come undone. Simply trim the loose fibers with scissors.
Replacement Dirt Grip pads For best cleaning results, we recommend replacing the Dirt Grip pads every 3 to 4 months following normal use. As with any fabric, dirt particles, grease, friction, and repeated washing can cause the fibers to break down, and you may notice an increase in the effort needed to push or pull the mop.

ORDERING ADDITIONAL ACCESSORIES

ACCESSORY Filling Flask Makes it simple and convenient to fill the water tank.|
---|---
Dirt Grip Pads Easy-to-attach, reusable pads feature a super-absorbent microfibre for locking in moisture and dirt, and scrubbing material for breaking up tough, stuck-on stains.|

TROUBLESHOOTING

PROBLEM	POSSIBLE REASONS & SOLUTIONS
The steam mop isn’t producing any steam.	The steam mop should be securely

plugged into an electrical socket. Check your fuse or circuit breaker or try a different socket. Make sure the water tank is full, the unit is plugged in, and the mode button is illuminated.
If the indicator lights are off, try a different electrical socket. If the indicator lights are blinking, press the mode button to select a steam setting. If the indicator lights are solid, wait 30 seconds for the unit to warm up. If after following the above steps the steam mop still does not produce any steam, contact Customer Service at +44 (0800) 862 0453 or visit shark clean. EU
The steam mop is producing intermittent steam.| This is normal. For more consistent steam, select the DEEP setting. Also, make sure the water tank is full.
I can’t select a steam setting.| Make sure the steam mop is plugged in and the indicator lights are flashing. If your steam mop is producing steam but the indicator lights are off, call customer service at +44 (0800) 862 0453.
Floors are cloudy, streaky, or spotty after steaming.| The Dirt Grip pads might be dirty. Install a clean set of pads. If you washed the Dirt Grip pads with powdered detergent, then they could be damaged and require replacement.
Due to accumulated soap or grease residue, the floor may require several cleanings with the Steam Mop.
A more stubborn case may require you to rinse the floor with a mix of one part vinegar and two parts water (but DO NOT put any cleaning solution into the steam mop’s water tank). Please consult your flooring manufacturer’s care and maintenance instructions before applying any cleaning products or solutions.
It’s hard to push or pull the mop.| The mop might be hard to push or pull if the Dirt Grip pads aren’t wet enough. It should get easier to move the mop across the floor after it’s been running for a few minutes. Overly dirty pads could also make it harder to push or pull the mop. We recommend using clean pads.
Rotating discs are not turning or are wobbling.| The steam mop may be in the upright position. Tilt the handle down to use the mop.
The Dirt Grip pads may not be centered. Turn the power OFF, unplug the steam mop, wait for a few moments to allow the pads to cool, then reinstall the Dirt Grip pads.
The steam mop is vibrating or wobbling.| The Dirt Grip pads are not centered on the rotating discs. Turn the power OFF and unplug the unit, and wait for the pads to cool. Follow the instructions in the Assembling Your Steam and Scrub Mop section to
reinstall the pads.
The Steam and Scrub Mop turns off on its own.| If your Steam and Scrub mops shut off in use, it likely needs to cool down. Perform the following steps before you restart cleaning. Unplug it and remove the pads. Allow the unit to cool for a minimum of 30 minutes. Reinstall the pads. Plug in the Steam and Scrub mop, select your steam mode, and begin cleaning.

FAQ

Can I use the steam mop on carpets?****

– No, the steam mop is not designed for carpet cleaning.

What surfaces can I use the steam mop on?****

– The steam mop is designed for use on all sealed hard floor surfaces.
– We recommend consulting the use and care instructions from your floor manufacturer before using your Steam and Scrub Mop.
– WARNING: DO NOT use on leather, wax-polished furniture, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
– NOTE: On surfaces treated with wax and on some unwaxed floors, the sheen may be removed by the heat or steam action of the unit.

Can I put something other than water in the water tank of the steam mop?****

– DO NOT add cleaning solutions, vinegar, scented perfumes, oils, or any other chemicals to the water used in this appliance, as this may damage the unit or make it unsafe for use.
– We recommend using distilled water in your steam mop.

GUARANTEE TERMS
AND CONDITIONS
When a consumer buys a product in Europe, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. At Shark, we are so confident about the quality of our products that we give you an additional manufacturer’s warranty of two years. These terms and conditions relate to our manufacturer’s guarantee only – your statutory rights are unaffected. Please note that the 2-year guarantee is available in all EU.
The conditions below describe the prerequisites and scope of our guarantee. They do not affect your statutory rights or the obligations of your retailer and your contract with them.
Shark ® Guarantees
A household appliance like a Steam and Scrub Mop constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration – and reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark® machine comes with free parts and a labor guarantee. Our customer service helpline (+44 (0800) 862 0453) is open from 9.00 am to 6.00 pm Monday – Friday. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also find online support at www.sharkclean.eu.

IMPORTANT
• The 2-year guarantee will cover your product from the date of purchase
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.

How do I register my Shark®guarantee?****

– If you have purchased your vacuum directly from shark clean.EU your guarantee is registered automatically.
– You can also register your guarantee online within 28 days of purchase.
– To register online, please visit www.sharkclean.eu/register- guarantee.
– Keep a note of the date you purchased the machine.

What are the benefits of registering my free Shark®guarantee?****

– When you register your guarantee we’ll have your details to hand if we ever need to get in touch.
– If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark® Steam and Scrub Mop and hear the latest news about new Shark® technology and launches.
– If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.

How long are new Shark®machines guaranteed for?****

– Our confidence in our design and quality control means that your new Shark® Steam and Scrub Mop is guaranteed for two years.

What is covered by the free Shark ®guarantee?****

– Repair or replacement of your Shark® machine (at Shark’s discretion), including all parts and labor.
– A Shark® guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark ®guarantee?****

Normal wear and tear.
– Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation, or handling of the Steam and Scrub Mop which is not in accordance with these instructions.
– Use of the Steam and Scrub Mop for anything other than normal domestic household purposes.
– Faults caused by the use of parts not assembled or installed in accordance with these instructions.
– Use of parts and accessories which are not Shark® genuine components.
– Faulty installation (except where installed by Shark®).
– Repairs or alterations carried out by parties other than Shark® or its agents

What happens when my guarantee runs out?****

– Shark® does not design products to last for a limited time.
– We do appreciate that there may be a desire for our customers to want to repair their Steam and Scrub
– Mop cleaners after the guarantee has lapsed.
– In this case please contact our FreePhone customer service helpline and ask about our out-of-guarantee program, at +44 (0800) 862 0453.

Where can I buy genuine Shark ®spares and accessories?****

– Shark® spares and accessories are developed by the same engineers who developed your Shark® Steam and Scrub Mop.
– You’ll find a full range of Shark® spares, replacement parts, and accessories for all Shark® machines at www.sharkclean.eu. Please remember that damage caused by the use of non-Shark spares may not be covered under your guarantee.

Illustrations may differ from actual products. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice. © 2021 SharkNinja Europe Limited. SHARK is a registered trademark of SharkNinja Operating LLC. PRINTED IN CHINA
SharkNinja Germany GmbH c/o Regus Management GmbH
Excellent Business Center 10 + 11/ Stock Westhafenplatz 1
60327 Frankfurt am Main Germany
© 2021 SharkNinja Operating LLC
S6002EU Series IB MP 210607 Mv1