SAMSUNG CLX-2160 Series Color Laser Multifunction Printer User Guide

June 16, 2024
Samsung

SAMSUNG CLX-2160 Series Color Laser Multifunction Printer

SAMSUNG CLX-2160 Series Color Laser Multifunction
Printer

Product Image

Product Image

Imaging unit Repair Process

Repair Process Map

Repair Process Map

[ Cost Allowance Standard ]

SVC type Labor cost Part Cost reference
On-site MN/AE Non paid OPC Ass’y FOC supply Buffer
Pick Up MJ BK Deve cost paid BK Deve replacement
Applied model
  • CLX-2160 series

  • CLP-300 series

  • CLP-350 series

  • CLX-3160 series

Problem description (Symptom)

The printed page has a vertical streak defect.
When printing, a abnormal noise occurs.

  • Example of vertical streak image
    Problem description \(Symptom\)
    Problem description \(Symptom\)
    Problem description \(Symptom\)

Cause

Black toner was adhered to Dr-Blade, because of Toner stress
As a result, toner couldn’t be transferred to Deve-Roller.

Cause

Service Countermove Method

Solution
  1. Clean the LSU window and do Firmware upgrade on that machine.
    If this issue couldn’t improve that carry out the next step.

  2. Check the serial number of imaging unit. and prepare compatible with BK deve unit

    • Manufactured Imaging unit before July 2007 : BK deve unit(JC97-02616E)
    • Manufactured Imaging unit before August 2007 : BK deve unit(JC97-02616A)
  3. Replace BK Deve Unit and do Firmware upgrade

How to treat the BK Deve Unit

Note

We need to consider the manufacturing date of imaging unit to replace the BK Deve unit

Parts Name| Parts code| Distinction of BK deve unit| Check Method.
---|---|---|---
MEA UNIT- DEV K(old)| JC97- 02616E| Manufactured before July. 2007

Initial Imaging Unit : CNE3JC9603610CCD5G9P7xxxxxx ~

Aftermarket Imaging Unit : BY74BQGP7xxxxxx ~

| Check Method
MEA UNIT- DEV K(new)| JC97- 02616A| Manufactured after August 2007 Initial Imaging Unit : ~ CNE3JC9603610CCD5G9P8xxxxxx

Aftermarket Imaging Unit : ~ BY74BQGP8xxxxxx

How the S/N is composed of Imaging Unit

How the S/N is composed of Imaging Unit

  • Manufacturing Origin: CN means China, KR is for Korea, if you can see CN, the units was manufactured in China
  • Part number: This is the SAMSUNG parts number.
  • Manufacturing Year : L →  2006, P →  2007, Q →  2008
  • Manufacturing Month
Month Letter
Jan~Sep 1 ~ 9
Oct A
Nov B
Dec C
Firmware Upgrade Method
  1. Connect PC and printer with USB cable.
  2. Turn on the power of printer.(Ready Status)
  3. Drag the f/w file and Drop down on the usbprn2.exe. And then f/w update will be started automatically.
  4. Please wait until end reboot.
How to replace the black deve of Imaging unit
  1. Remove the 2 screws as shown below.
    How to replace the black deve of Imaging unit
    Caution – When removing the screws, spread out the paper to protect the OPC surface.

  2. Release the hook from the right side of the OPC unit by pulling out the lever.
    How to replace the black deve of Imaging unit

  3. Release the hook from the left side of the OPC unit.
    How to replace the black deve of Imaging unit

  4. Pull the waste toner device of the OPC unit in the direction of arrow and then lift it up.
    How to replace the black deve of Imaging unit

  5. Release the OPC unit.
    How to replace the black deve of Imaging unit
    Caution
    There is the spring on the yellow deve unit. Avoid missing it.

  6. Take out the defective deve unit.
    How to replace the black deve of Imaging unit

  7. Done. ( Black deve unit)
    How to replace the black deve of Imaging unit

  8. After replace the new deve unit, assemble the OPC unit. When assembling, take care of the hooks and holes as shown below.
    How to replace the black deve of Imaging unit
    How to replace the black deve of Imaging unit

  9. Tighten the 2 screws.
    How to replace the black deve of Imaging unit

  10. Check whether OPC unit is assembled or not properly.
    How to replace the black deve of Imaging unit

Packing Guide for pick up or exchanger

If you send imaging unit without packing toner bottle hole, imaging unit is a mess because of toner leakage. So, You should put the plug.(Cap deve) when move imaging unit. If you have not cap deve then you may pack the hole using toner bottle, waste paper,etc

In case of not packing the hole

Imaging unit is a mess like below picture.

In case of not packing the hole

Packing Method

CAUTION – You must plug the hole by seeing below method when move imaging unit.

  • In case of putting the cap deve.
    Packing Method

  • In case of putting the cap bottle in waste bottle.
    Packing Method

Logo

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals