wapet W300/W300B Pet Water Fountain User Manual
- June 3, 2024
- wapet
Table of Contents
Pet Water Fountain
W300/W300B
Operation manual 670z 2L
Made in China
IMPORTANT REMINDERS
- For indoor use only.
- Avoid water contact with the plug or outlet.
- Keep power adapter above the pet fountain unit.
- Runs on DC 5V power adapter, Or USB interface of socket board, Non-USB power adapters are not compatible.
- Always keep water in the fountain when the machine is running to avoid damaging the pump.
- Make sure the cord does not have any frayed or exposed wires in case your pet chews the cord.
- When the fountain suddenly becomes noisy, it may be because the water level is too low.Add water to the fountain to resolve this problem.
- Please clean the pump every 2 weeks to extend the life of the pump. The pump can be used for 2-3 years. We found that 99% of the pumps can be reused after cleaning by analyzing the returned products from customers. We advocate environmental protection and discourage our buyers to purchase new ones. You can get the cleaning process from the video on the product page.
COMPONETS
WHAT YOU WILL GET
- Instruction Manual
- Pet Water Fountain
- Filters
- Pre-filter Sponge (Install. In Pu)P)
- DC Pump (with a 6ft power cord)
SETUP INSTRUCTIONS
- First install the pump, and then put the pump into the slot. Press the pump to make the suction cup under the pump sticks tightly.
- Put the activated carbon filter in the filter hosing and close.
- Soak the filter in a clean bowl for 5 minutes.
Notes:
- The filter must be fully soaked before the fountain is turned on ; otherwise, water may not smoothly disperse through the filter and cause spillage.
- Do not soak the filter in the water tank of the fountain in case of any surface dust.
USE INSTRUCTIONS
- Please put the water dispenser where pets often move. Fill the water bowl with water, taking care not to exceed the maximum water level.
- Please keep the USB interface dry, connect the USB interface of the socket board, or use the DC 5V power adapter (not provided).
W300B ONLY
- With 4 lights of red, yellow, blue and green flashing alternately. When the red light is always on, it means that the water in the Water dispenser is insufficient and needs to be added in time.
- There is a water level probe on the water pump. When the water level is lower than the probe, the water pump will automatically stop working and the red light will always be on. Water needs to be added in time.
SPECFICATION
| Product Name | Pet Water fountain W300/W300B |
|---|---|
| Power Input | DV 5V 1A |
| Pump | Ultra Quiet Water Pump |
| Power Consumption | 1.5W |
| Cord Length | 1.5m |
| Materials | Environmentally friendly plastic |
| Filter System | Activated Carbon, ion exchange resin Silver ion |
| Capacity | 6702 (2L) |
Cleaning the pump is essential to the longevity of the fountain.
Clean the pump every 2 weeks.
- Remove the pump cover.
- Remove the impeller and clean the parts with soap and warm water.
CAUTIONS
- Be sure to shut down and disconnect the power supply for safety when the equipment is not in use.
- This product is for indoor use only.
- The power adapter and wire plug must not be flooded during cleaning.
- W300 is not allowed to run without water (W300B with the function of outage automatically without water).
- Please disconnect the power supply before maintaining and cleaning the machine.
Q@A TROUBLESHOOTING
How frequently do need to change the filter?
– Every 2 to 3 weeks, depending on the number of pets using the fountain.
– Having more pets that use the fountain will increase the saliva content and
debris in the water, so the filter will need to be changed more frequently.
Why am finding small black particles in my pet’s fountain?
– It is common for some residual charcoal dust to seep from the filter. This
is perfectly normal and not harmful to your pet in any manner. To help prevent
the charcoal dust from shedding, rinse the filter thoroughly under running
water before placing inside the fountain.
How often should I clean the fountain?
– Fountain should be cleaned at least every 2 weeks. Please clean it once a
week if you are living where there is hard water.
How long will the fountain pump last?
– The fountain runs on long life DC pump. The pump normally lasts between 2 to
3 years (>17520 hours). If the pump has been in regular use for approximately
this time period, it may need replacing.
What’s the fountain’s power consumption?
– The fountain runs on a super low power DC pump with a power adapter.
– The power consumption for total unit is about 1.5watts so the total power
consumption is about 1.08kWh per month or 12.96kWh per year.
WARRNING INFORMATION
TWOYEAR NON-TRANSFERRABLE LIMITED WAR – RANTY
-
To provide customers with quality shopping and user experience, we guarantee to replace or issue a refund for any defective product (as customers prefer) two (2) years from date of purchase.
-
Proof of purchase mustb provided (Amazon order number or receipt) when making a claim to our customer support center.
Warranty registration may b quested within a month from the date of purchase, by sending your Amazon order number to the mailbox: support@wopetshop.com -
Price matching policy is not applicable. No price difference refund.
-
Sellers are the responsible party. Amazon allows different sellers to sell the same product, so please confirm the seller by checking the order details before contacting us.
WHAT IS COVERED
- Product that Manufacturer finds defective;
- Products with missing or damaged parts; Manufacturer may replace missing or damaged parts.
WHAT IS NOT COVERED
- Purchased from non-Amazon channel or other physical stores;
- Gift without proof of purchase;
- Tampering/abnormal use/ accidental damage or commercial use;
- Replacements and parts;
- Installation fee/ labor fee.
MAKING A CLAIM
- If you have any problems when using our products, you can choose any of the methods to reach out to us.
- Email: support@wopetshop.com 30 days free Return & Replacement 2-Year Product Warranty
30 days free Return & Replacement
2-Year Product Warranty
https://www.wopet.com/pages/extend-warranty
Our standard warranty time is 12 month, but you can get 24- month warranty if you register in our website within 30 days when you received the items, please scan the below QR code to finish the registration
• HAVE A QUESTION FOR THE SELLER?
-
Find your order
-
Click “View order details”
-
Click the “Seller name”
-
Click “Ask a question”
- Gifted parts, replacements, consumable products are not covered by the 2-year warranty.
- Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the productfrom
- Please review the warranty carefully. and contact the manufacturer;if you have any questions.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>