ocom OCPP-58C 58mm Thermal Printer Instruction Manual

ocom OCPP-58C 58mm Thermal Printer

Product Information

Specifications

• Printing Technology: Direct Thermal
• Printing Resolution: 384 dots/line
• Font:
  • Font A: 12×24 dots
  • Font B: 9×17 dots
• Barcode Compatibility: UPC-A, UPC-E, JAN13 (EAN13), JAN8 (EAN8), CODABAR, ITF, CODE39, CODE93, CODE128
• Interface: Parallel, Serial, USB, LAN
• Power Supply:
  • DC 12V == 2.6A (for printer)
  • DC 12V == 1A (for cash drawer)
• Operating Conditions:
  • Temperature: 0°C to 45°C
  • Humidity: 10% to 80% RH (non-condensing)
• Storage Conditions:
  • Temperature: -10°C to 60°C
  • Humidity: 10% to 90% RH (non-condensing)
• Printing Speed: 120 mm/s
• Paper Width: 0.06mm to 0.08mm
• Weight:
  • Net Weight: 1.5 kg
  • Gross Weight: 2.5 kg
• Dimensions: 199mm x 132mm x 111.5mm
• Driver Compatibility: Win9x, Win ME, Win2000, Win2003, Windows NT, Win XP, Windows Vista, Win7, Win8
• Cutter: Automatic cutter
• Command Set: Compatible with Epson ESC/POS
• Line Spacing: Adjustable

Product Usage Instructions

Installation

To install the printer, follow these steps:

1. Choose a suitable location for the printer.
2. Connect the printer to the power supply using the provided DC 12V == 2.6A adapter.
3. Connect the printer to your computer or POS system using one of the available interfaces (parallel, serial, USB, LAN).
4. Install the printer driver compatible with your operating system.

Loading Paper

To load paper into the printer, follow these steps:

1. Open the paper cover at the top of the printer.
2. Insert the paper roll into the paper holder, ensuring that it is properly aligned.
3. Close the paper cover.

Printing

To print using the printer, follow these steps:

1. Ensure that the printer is powered on and connected to your computer or POS system.
2. Open the application or software from which you want to print.
3. Select the printer as the default or designated printer.
4. Send the print command from the application or software.
5. The printer will start printing the desired content.

Maintenance

To maintain the printer and ensure optimal performance, follow these guidelines:

• Regularly clean the exterior of the printer using a soft cloth and mild detergent.
• Do not use harsh chemicals or abrasive materials to clean the printer.
• Keep the paper path free from dust and debris by periodically cleaning it with a lint-free cloth.
• Replace the paper roll when it is running low or empty.
• Keep the printer away from direct sunlight, extreme temperatures, and excessive humidity.

Frequently Asked Questions

• Q: What barcode types are supported by the printer?
• A: The printer supports UPC-A, UPC-E, JAN13 (EAN13), JAN8 (EAN8), CODABAR, ITF, CODE39, CODE93, and CODE128 barcodes.
• Q: What are the compatible operating systems for the printer driver?
• A: The printer driver is compatible with Win9x, Win ME, Win2000, Win2003, Windows NT, Win XP, Windows Vista, Win7, and Win8.
• Q: Can I connect the printer to multiple devices simultaneously?
• A: No, the printer can only be connected to one device at a time through a single interface.
• Q: What is the maximum printing speed of the printer?
• A: The printer has a maximum printing speed of 120 mm/s.

Features

• Big gear design, super wear-resistant
• Fashionable appearance design
• High printing speed up to 120mm/s for text or image
• Fully compatible with EPSON ESC/POS command
• Long life, printing head life: 50KM
• Auto cutter
• Support NV Logo download print
• Support multiple languages
• Support multiple barcode types
• Support cash drawer kick-out
• Support Win 9X/Win ME/WIN2000/Win 2003/Win NT/Win XP/Win Vista/Win7/Win8

Specification

__

Character size

| ANK, Font A: 12x24dots Font B:                  9x17dots

Simplified/Traditional Chinese: 24x24dots

Bar code| UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/CODABAR/ITF/CODE39/CODE93/CODE128
Interface| Parallel/Serial/USB/LAN
Power supply| DC 12V==2.6A
Cash drawer| DC 12V==1A
Printing head lifetime| 50 kilometers
Operating Conditions| Temperature (0~45 Deg C), humidity (10~80%)
Storage Conditions| Temperature (-10~60 Deg C), humidity (10~90%)
Print speed| 120mm/s
Paper width| 57.5±0.5mm
Paper external diameter| 65mm
Paper thickness| 0.06~0.08mm
Weight| Net weight: 1.5KG, Gross weight: 2.5kg
Dimension| 199132111.5mm
Driver| Win9X/Win ME/Win2000/Win2003/WinNT/Win XP/Win Vista/Win7/ Win8
Cutter| Auto cutter
Command| Compatible with EPSON ESC/POS
Line Spacing| 3.75mm(Can change through command)

Interface

Power adaptor for option

Certification

Connection

• Plug the DC cord connector into the printer’s power connector..
• Plug the data cable connector into the printer’s interface connector.
• Plug the drawer cable into the drawer kick-out connector on the back of the printer next to the interface connector.

Paper Roll Installation

• Open the printer cover.
• Install the roller in the roll paper, and put them into the printer.
• Pull out some paper outside the printer and then close the printer cover.
• Close the top cover. Press the printer cover to avoid the error position of the roll paper.
• Tear off the paper correctly.

Printer driver

• The thermal series printer has two ways to drive, one is to install the drive directly under the WIN9X/2K/NT/XP; another is use parallel or serial directly.

Install the drive under the WINDOWS

• Add the printer under this window, and appoint drive document to Windows, you can print with the transfer print command in the program. In this way, it transfers the character to the dot matrix to print.

Serial/Parallel drive directly

• In this way, don’t use the drive program, just need to direct character output to the port, and achieve transforming by printer internal hard character; the driveway uses the port directly.
• The print mode is changed from page print to row print so that print control is more convenient.
• If you use a direct drive port, you need to use the print command collect to control the printing, and the 80mm series printer has been integrated with the ESC/POS command set.

Printer cleaning
You need to clean the printer if it has the following issues:

1. The printer is not clear
2. A vertical page in a column is not clear
3. Feed noise

The printing head cleaning step

1. Turn off the printer and unplug the power cord, open the upper cover, if have paper, please clean it out.
2. Until the printer head cools you can clean.
3. Wipe the damp cloth with alcohol (without water) and clean the printer head surface is has dust or a spot.
4. Waiting for the alcohol to completely volatilize, please close the upper cover, and try again to print.

Notice

1. You must make sure the power cord is closed when you maintain the printer.
2. Don’t touch the printer head surface with your finger or metal goods, don’t use the forceps etc tools avoid to scratching the printer head, and print the roller sensor surface.
3. Don’t use the oil, acetone Ect organic impregnant.
4. Waiting until the alcohol to completely volatilize, open the power again and continue print. Turn off the power, cover the top, and if there is paper, remove it.

Application Area

• The receipt printer can work in a lot of locations, such as the TAXI bill printing, administrative fees receipt printing, post receipt printing, restaurant ordering information printing, online payment information printing, etc, this printer will be more widely used soon.

Shipping

1. Air, Sea, Express(DHL, FedEx, UPS, EMS, TNT and so on)
2. EXPRESS: around 3-7 working days to arrive
3. INTERNATIONAL AIRMAIL: usually around 2-4 days to arrive, will also depend on which destination port
4. By sea: depends on which destination port

Payment

1. T/T
2. Western Union
3. Escrow
4. L/C

Services

Warranty

• 12 months of shipment normally.
• Some designated models can have as long as 24 months warranty.

RMA Procedure

• If you suspect your product is not functioning properly, please contact us to help determine whether your product is defective within warranty.
• Once determined defective you will receive an RMA authorization number for repair or replacement.
• Customers will return the defective product to us.
• Upon receipt of defective products, warranty verification will include visual inspection and testing for normal wear and tear, alteration, and functional compliance of the OCOM product.
• Defective products will be repaired or replaced and shipped via express within 30 days or best effort.
• Customers will not be charged for warranty repairs.
• However, if a returned product does not meet warranty verification then testing, repair, and/or shipping fees may apply.

Dead-on-Arrival (DOA)

• Any product found to be defective within 30 days of shipment shall be deemed Dead on
• Arrival (DOA). DOA products will be advance replaced and shipped via express.

About US

• OCOM Technologies Limited is a leading supplier specialising in POS and Auto-ID applications.
• OCOM has experienced professional teams from marketing, R&D, quality control, and production to sales service.
• Based on our fast professional service, reliable quality, competitive price, and flexible cooperation modes, we would like to establish stable and reliable partnerships with customers all over the world.

www.ocomhk.com.

References

• ocominc.com/download/Linux-Driver-X.html
• ocominc.com/file_download/153.html
• ocominc.com/file_download/5.html

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