DDL702 EasyKey Smart Video Door Lock

Product Information

Specifications

• Product Name: EasyKey 7000 series Smart Video Door Lock
  DDL702

• Manufacturer: Philips

• Website for Registration and Support: www.philips.com/support

Important Information

1. Safety:

   • Before using Philips EasyKey, please read and understand all
     instructions. Damage caused by non-compliance with the instructions
     will not be covered by warranty.

   • Use only the manufacturer-specified
     accessories/components.

   • Use only the alkaline batteries the product is equipped with,
     or use the same specification type of alkaline batteries.

   • Do not forcibly disassemble this product to avoid triggering an
     alarm or damaging the product.

   • Do not scrape the fingerprint sensor with sharp objects,
     otherwise it may cause permanent damage.

   • Do not expose products to environments where there is water
     leakage or splashing.

   • Do not expose the product to corrosive substances to prevent
     damaging the protective cover.

   • Do not hang objects on the handle, in case it might affect the
     normal use of the lock.

   • Please clean the product with a soft cloth.

   • Do not remove the battery during setting up and operating.

   • Please let a professional technician install the door lock and
     follow the installation guidelines provided. Do not disassemble the
     lock by yourself. Keep the relevant sealed stickers properly.

   • Please modify the default master PIN code immediately after
     finishing installing and debugging, and do not easily disclose the
     password information and also keep the mechanical key
     properly.

   • Please replace all the batteries immediately if there is a low
     battery alarm. Please make sure to correctly match the poles (+/-)
     when installing the batteries.

2. Caution:

   • Do not place the battery near fire sources to avoid
     explosion.

   • Do not use any emergency power supply that does not meet the
     safety requirements to power up the product.

   • Do not connect the 2 poles of the batteries with metals to
     avoid a short circuit, which may lead to an explosion.

Product Usage Instructions

1. EasyKey Installation

Before installation, please refer to the packaging list,
exploded views, pre-installation instructions, and installation
steps provided in the user manual.

2. Get to Know Your EasyKey

The EasyKey consists of an outside escutcheon and an inside
escutcheon. Familiarize yourself with these components for
efficient usage.

3. How to Set Up Your EasyKey

Follow the instructions below to set up your EasyKey:

1. Pre-setup instructions
2. Enter master mode
3. Change master PIN code
4. Add a new user
5. Delete a user record
6. System settings
7. Extended functions
8. System query
9. Shortcut keys
10. App pairing guide

4. How to Use EasyKey

Learn how to use EasyKey with the following instructions:

1. Unlock from outside or inside
2. Lock from outside or inside
3. Inside deadlock
4. Unlock with mechanical key

5. Other Functions

Explore additional functions of EasyKey, including indoor
infrared sensor unlock, outside forced lock, mute mode, restore to
default settings, doorbell, and two-way video intercom.

6. Indicators Meaning and Usage

Understand the indicators on the EasyKey and their meanings for
effective usage. The indicators include door lock status, low
battery voltage, outside forced lock, mute, inside deadlock, system
freezing, open/close, and indoor infrared sensor unlock.

7. Troubleshooting

If you encounter any issues with your EasyKey, refer to the
troubleshooting section for alert types and methods, emergency
charging instructions, battery replacement guidelines, and lithium
battery charging information.

Frequently Asked Questions (FAQ)

Q: Where can I register my EasyKey product and get

support?

A: You can register your product(s) and get support by visiting
the website: www.philips.com/support.

Q: Can I disassemble the lock myself?

A: No, it is recommended to let a professional technician
install the door lock and follow the installation guidelines
provided. Do not disassemble the lock by yourself.

Q: What should I do if there is a low battery alarm?

A: Please replace all the batteries immediately when you hear a
low battery alarm. Make sure to correctly match the poles (+/-)
when installing the batteries.

EasyKey
7000 series Smar t Video Door Lock DDL702
User manual
To register your produc t(s) and get support from below site www. philips.com/suppor t

Search

Search

Contents

1. Important information 02
Security Caution Disposal of used products and batteries

2. EasyKey installation 03
Packaging list Exploded views Pre-installation instructions Installation steps

3. Get to know your

08

EasyKey

Outside escutcheon Inside escutcheon

4. How to set up your 09 Easykey
Pre-setup instructions Enter master mode Change master PIN code Add a new user Delete a user record System settings Extended functions System query Shortcut keys App pairing guide

6. Other functions

18

Indoor infrared sensor unlock Outside forced lock Mute mode Restore to default settings Doorbell Two-way video intercom

7. Indicators meaning

21

and usage

Door lock status indicator Low battery voltage indicator Outside forced lock indicator Mute indicator Inside deadlock indicator System freezing indicator [OPEN/CLOSE] indicator Indoor infrared sensor unlock indicator

8. Troubleshooting

23

Alert types and methods How to charge EasyKey in an emergency How to replace batteries How to charge lithium battery

5. How to use EasyKey 16
Unlock from outside or inside Lock from outside or inside Inside deadlock Unlock with mechanical key

1

Search

1. Important information

Safety
Before using Philips EasyKey, please read and understand all instructions. Damage caused by non-compliance with the instructions will not be covered by warranty.
Use only the manufacturer-specified accessories/components.
Use only the alkaline batteries the product is equipped with, or use the same specification type of alkaline batteries.
Do not forcibly disassemble this product to avoid triggering an alarm or damaging the product.
Do not scrape the fingerprint sensor with sharp objects, otherwise it may cause permanent damage.
Do not expose products to environments where there is water leakage or splashing.
Do not expose the product to corrosive substances to prevent damaging the protective cover.
Do not hang objects on the handle, in case it might affect the normal use of the lock.
Please clean the product with a soft cloth.
Do not remove the battery during setting up and operating.
Please let a professional technician to install the door lock and follow the installation guidelines provided. Do not disassemble the lock by yourself. Keep the relevant sealed stickers properly.
Please modify the default master PIN code immediately after finishing installing and debugging, and do not easily disclose the password information and also keep the mechanical key properly.
Please replace all the batteries immediately if there is a low battery alarm. Please make sure to correctly match the poles (+/-) when installing the batteries.

Caution
Do not place the battery near fire sources to avoid the explosion.
Do not use any emergency power supply that does not meet the safety requirements to power up the product.
Do not connect the 2 poles of the batteries with metals to avoid short circuit which may lead to an explosion.
Please make sure any component replacement is executed by Philips, Philips authorized service center or professional technicians.
Do not use accessories or parts that have been produced by other manufacturers or have not been specifically recommended by Philips. The use of such accessories and parts may void your warranty.
Disposal of used products and batteries
You can have your locks reclaimed at Philips authorized service centers. You will receive corresponding compensation if your products meet our conditions.
Please familiarize yourself with the local electronic product collection system.
Please follow local regulations and do not discard used products into ordinary household waste.
Proper disposal of used products can help to avoid potential negative impacts on the environment and human health.
Batteries must not be disposed of with ordinary household waste.
Please familiarize yourself with the local regulations on batteries classification recycling. Disposing of batteries properly can help avoid a negative impact on the environment and human health.

2

Search

2. EasyKey installation
Packaging list
The pictures are for reference only, please refer to the actual packaging items.

Outside escutcheon with
silicone pad

Inside escutcheon with
silicone pad

Drilling template

Mortise

Easy Key
User Manual

Easy Key
Warranty Card

EasyKey

Mounting plate

User manual

Warranty card

Certificate of conformity

Installation kit

Mechanical key Lithium battery

Strike

Cleaning pad

USB cable

3

Search

Exploded views

1

2

4 3

5 67

10 11 8 9

12 13 14

1. Deco cover 1 2. M6 connecting screw1 3. M6 connecting screw tube1 4. Outside escutcheon1 5. Battery cover1 6. M6 mounting screw1 7. Inside escutcheon*1

8. Compressed spring 2 9. Square shaft2 10. M5 connecting screw4 11. Mounting plate1 12. Mortise1 13. Mortise anchor screw 4 14. M5 connecting screw tube*4

4

Search

Pre-setup instructions

Step 1 | Determine door swing direction
This product allows you to have your door installed to go in four directions: left outward, right outward, left inward and right inward.

Left-handed door

Right-handed door

Left inward

Right inward

Left outward

Right outward

Attention
1. Please choose the proper installation kit to suit your door thickness. 2. The default installation kit is applicable for a door thickness of 60-90mm. If your door thickness does not within this range, please feel free to contact us.

Step 2 | Change the orientation of the latch bolt

1 Loosen the screws by turning them counterclockwise with an Allen wrench and remove the mortise plate.
Mortise plate

2 Take out the latch bolt and rotate it to 180°, then put it back.

Allen wrench

Latch bolt

3

Mount the mortise plate and fasten it with screws.

Mortise plate

Allen wrench

5

Search

Installation steps
The following installation steps only apply to right-handed doors. For left- handed doors, please read [Pre-installation instructions] carefully and make necessary adjustments.

1 Mark the hole for drilling with drilling template and drill the hole marked, then mount the mortise into the hole and fasten it with four mortise anchor screws.

2 Install the connecting screw tubes on the outside escutcheon, and put the compressed spring and square shaft accordingly into the square shaft holes.

M6 connecting screw tube
Wi-Fi antennas

Escutcheon cable
M5 connecting screw tube

Attention
Make sure the latch bolt stays inside the door during installation.

Attention
Please choose the proper square shaft and connecting screw tube to suit your door thickness.

3 Pass the cable through the hole and then insert the square shaft of the outside escutcheon to the rotary hole on the mortise until the outside escutcheon is close to the surface of the door.

4 Place the mounting plate against the inner surface of the door and fasten it with four M5 connecting screws.

Mortise cable Escutcheon cable
Wi-Fi antennas

6

Search

5 Put the compressed spring and square shaft into the square shaft hole of the inside escutcheon accordingly.

6 Insert the cable of both outside escutcheon and mortise into the corresponding sockets on the inside escutcheon. Then insert the square shaft of the inside escutcheon to the rotary hole on the mortise until the inside escutcheon is close to the surface of the door.

Mortise cable Front escutcheon cable
Wi-Fi antennas

Mortise cable connector
Escutcheon cable connector

Attention
Please hide the extra cables in the door hole or the inside escutcheon.

7

Remove the deco cover at the top and

press the button at

the bottom of rear

escutcheon to remove

the battery cover,

then fasten the rear

escutcheon with two

M6 mounting screws.

8

Put the deco cover back, install the

lithium battery, and

install the battery

cover along with the

strike.

9

Check whether the rotary knob,

mechanical key, and

all other components

work properly.

Attention After finishing the strike installation, please check whether the smart door lock can be used normally.
7

Search

3. Get to know your EasyKey

The pictures are for reference only, please refer to the actual packaging items.
Outside escutcheon

Door lock status indicator

7

Keypad

1 9
5 2

3

6

4

Mute button

Doorbell button/Low battery voltage indicator

Push-pull handle

Outside forced lock button

Camera

PIR sensor

8 10

Fingerprint sensor

11

Reboot and emergency power supply interface

Mechanical key hole

Inside escutcheon

7 5 3
2

4 6
1

Battery cover

Battery compartment

Restore to a default setting

Push-pull handle

[OPEN/CLOSE] button

Rotary knob

Infrared sensor

8

Search

4. How to set up your EasyKey

Pre-setup instructions
Philips EasyKey comes with two modes: General mode and Dual verification mode.

General mode

Unlock with any registered identity information

Dual verification mode Unlock with the two seperate forms of identification: PIN code + Fingerprint.

User code If you want to delete a specific user’s information, you could delete the related user code in the system. You can use the below template to write down all user information for review.

User code
00 01 02 03 04 05 06

Name

Fingerprint

Password

Icon annotation

Master One- User Fingerprint User

[#] [*]

PIN time PIN PIN

code

code code code

00-99

Attention
1.Press [*] key to return to the previous menu. 2.The default master PIN code is 12345678.

Search

9

How to enter master mode

Add a new user
Add a user PIN code

Enter [#] and enter master PIN code, then confirm with [#].
21
Enter [2] to enter user registration and enter [1] to add a new user PIN code, then the system will automatically number it and generate a voice prompt.

Wake up the keypad and enter [#] before you enter any other numbers, then enter master PIN code and enter [#] to enter the master mode.
Attention You can only wake up the keypad by pressing keys in the keypad
Change master PIN code

Enter a new user PIN code of 6 to 12 digits and confirm with [#]. Then re- enter the new user PIN code and comfirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit master mode.
Add one-time PIN code

Enter [#] and enter master PIN code, then confirm with [#].
1
Enter [1] to change master PIN code.

Enter [#] and enter master PIN code, then confirm with [#].
22
Enter [2] to enter user settings, then enter [2] again to add a one-time PIN code.

Enter the new master PIN code and confirm with [#]. Re-enter the new master PIN code master PIN code and confirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] to return to previous menu until you finally exit master mode.

Enter a new one-time PIN code of 6 to 12 digits and confirm with [#]. Then reenter the new one-time PIN code and comfirm with [#]. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit master mode.

10

Search

Add a fingerprint

Enter [#] and enter master PIN code, then confirm with [#].
23
Enter [2] to enter user registration and enter [3] to add a user fingerprint, then the system will automatically number it and generate a voice prompt.

Enter a 2-digit code (user code:00-19) to be deleted and confirm with[#]. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.
Delete all user PIN codes
Enter [#] and enter master PIN code, then confirm with [#].

Place your finger on the fingerprint sensor until you hear a voice prompt of “Move your finger and put on again”. Lift your finger and repeat the process until you hear a voice prompt of “Succeeded”. After you have successfully registered your fingerprint, press [*] until you finally exit the master mode.

Enter [3] to enter user record deletion and enter [1] to enter user PIN code deletion, then enter [2] to delete all user PIN code. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.
Delete one-time PIN code

Delete a user record
Delete a single user PIN code
Enter [#] and enter master PIN code, then confirm with [#].

Enter [#] and enter master PIN code, then confirm with [#].
Enter [3] to enter user record deletion and enter [2] to delete one-time PIN code. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.
Delete a single fingerprint

Enter [3] to enter user record deletion and enter [1] to enter user PIN code deletion, then enter [1] to delete a single user PIN code.

Enter [#] and enter master PIN code, then confirm with [#].

11

Search

System initialization
Enter [3] to enter user record deletion and enter [3] to enter user fingerprint deletion, then enter [1] to delete a single fingerprint.

Enter a 2-digit code (user code:00-99) to be deleted and confirm with[#]. After hearing a voice prompt of “Succeeded’, press [*] until you finally exit the master mode.
Delete all fingerprints

Remove the battery cover, then double press the [RES] hole with a sharp object. When you hear a voice prompt of “Restoring to default settings”, it means all user record are deleted.

Enter [#] and enter master PIN code, then confirm with [#].

System settings

Enter [3] to enter user record deletion and enter [3] to enter user fingerprint deletion, then enter [2] to delete all fingerprints. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.

Language settings
Enter [#] and enter master PIN code, then confirm with [#].

Enter [4] to go to system settings and enter [1] to go to language settings.
or
Choose the language as needed: For Chinese, press [1]; for English, press [2]. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.
Attention The default language is English.
12

Search

Volume settings

Locking mode

Enter [#] and enter master PIN code and confirm with [#].

Enter [#] and enter the master PIN code, then confirm with [#].

Enter [4] to go to system settings and then enter [2] to enter volume settings.

or

or

Choose the volume as needed: For high volume, press [1]; for low volume, press [2]; for mute mode, press [3]. After hearing a voice prompt of “Succeeded”, press [*] until you finally exit the master mode.

Attention The default volume is “high volume”.

Enter [4] to go to system settings and enter [4] again to enter the locking mode.
or
Press [1] to enable auto mode and press [2] to enable manual mode. After hearing a voice prompt of “Succeeded”, press [*] to exit the master mode.

Switch to dual verification mode

Extended functions

Enter [#] and enter master PIN code, then confirm with [#].

Enter [#] and enter master PIN code, then confirm with [#].

Enter [4] to go into system settings, then enter [3] to go into dual verification mode.

Enter [5] to go into extended functions.

or
For single verification mode, please press [1]; For dual verification mode, press [2]; After hearing a voice prompt of “Succeeded”, press [*] until finally you exit master mode.

or
To join a network, press [1]. To exit a network, press [2]. Before setting up the extended functions, please download and open the official app on your mobile phone.

13

Search

System query

Shortcut keys*

Security code query
Enter [#] and enter master PIN code, then confirm with [#].
Enter [6] to go into system query, then enter [1] to check the security code and the system will automatically broadcast the product series number.
Attention Directly enter 400# to go into system query.

Functions

Shortcut keys

Check serial number

400#

Check firmware version

114#

Enable video

407#

Disable video

408#

Attention
The above function of shortcut keys are provided for reference only and might be updated later for usability reasons.

Local query

App binding instruction

Enter [#] and enter master PIN code, then confirm with [#].
Enter [6] to go into system query, and enter [2] to check the software version, then the system will broadcast it automatically.
Attention Directly enter 114# to go into the local query.

Attention Due to the functions vary in different models, please consult the official authorized seller to confirm whether the product(s) you purchased support(s) networking.
Download the App
Please scan the QR code above to download the App and install it.
Lock pairing 1. For Bluetooth smart door lock(s)
Make sure the door lock terminal
has been installed with batteries or connected to the power supply.

14

Search

Sign in to the App, click to “Add
a device” on the Homepage, choose [Bluetooth Smart Door Lock] to enter the pairing page, then complete the pairing process according to the App prompts.
2. For Wi-Fi smart door lock(s), facial recognition smart door lock(s) and video smart door lock(s)
Make sure the door lock terminal
has been installed with batteries or connected to the power supply.
Click the [#] on the smart door
lock terminal and enter the master PIN code, re-click the [#] to enter master mode, press [5], then press[1] to enter the Networking Distribution Mode, then you will hear a voice prompt of “Connecting, please wait a moment”.
Sign in to the App, click to “Add a
device” on the Homepage, choose [Wi-Fi lock/Facial recognition lock/ Video lock] to enter the pairing page, then complete the pairing process according to the App prompts.
Attention
The door locks only support connecting to the 2.4Ghz Wi-Fi router (5Ghz Wi-Fi is not supported). Please make sure that the visual distance between the router and the door lock terminal is less than 10 meters, otherwise, the signal might be poor.

Search

15

5. How to use EasyKey

Unlock from inside or outside
Unlock from outside

With PIN code 2

Push or

pull to

1

unlock

Keypad

With fingerprint

1
Fingerprint sensor

2
Push or pull to unlock

Touch the digit input area Place the registered

to light up the keypad and finger on the fingerprint

enter the registered PIN sensor.

code and confirm with [#]. When you hear a voice

After hearing a voice

prompt of “Door opened”,

prompt of “Door opened”, push or pull the handle to

push or pull the door to

unlock.

unlock.

Unlock from inside With a rotary knob

With a functional button

With an infrared sensor

Philips EasyKey adopts

Double press the [OPEN] Philips Easykey has an

indoor fast opening mortise. You can unlock the door from inside by rotating the rotary knob.

functional button within one second, then push or pull to unlock the door.

infrared sensor on the handle. When the sensor is triggered, you can press the sensor module on both the front and rear sides of the

handle simultaneously to

16

unlock the door.

Search

Lock from outside or inside
The latch bolt will pop up automatically as soon as the door is close and there will be a voice prompt of “Door Close”.
Inside deadlock
When the EasyKey is locked, long press the [CLOSE] button until the indicator flashes once in red, then there will be a voice prompt of “Inside deadlock enabled”.
Attention When the door is under inside deadlock mode, the outside escutcheon will lock up. If you try to wake up the system manually, the keypad area will display the combination of “15937(X)” and there will be a voice prompt of “Inside deadlock enabled” to remind you that the door has been deadlocked from inside. Under deadlock mode, all operations of the outside escutcheon are disabled. Master PIN code verification or mechanical key opening is required to release the door from deadlock mode.
Unlock with mechanical key

Push button

Cut the mechanical box and take out the key. Push the cover aside and reveal the key.
Attention

Insert the key into the keyhole and the key should be vertical to the key shell. Then turn the key shell by 90° in the direction of the handle until it is close to the lock.

Make a 180 degrees twist clockwise and make sure the key shell is parallel to the horizontal plane. Then rotate the key cover horizontally in the direction of the handle to unlock.

It is recommended not to use mechanical keys daily unless there is an emergency, such as the battery is dead, forgetting the password, or the system is not working properly.

17

Search

6. Other functions

Indoor infrared sensor unlock

Infrared sensor
Rear sensing area Front sensing area
Attention When the infrared sensor unlocking is disabled, the indoor inductive unlocking would be inactive. When you touch both the front and rear side of the sensing area on the handle, the red light will light up to remind you that the indoor inductive unlocking is off.

Function: Once the indoor infrared sensor unlocking is enabled, you could easily unlock the door from inside. How to use: Philips Easykey has an infrared sensor on the handle. When the sensor is triggered, you can press the sensor module on both sides of the handle simultaneously to unlock the door. Enable/Disable: When the infrared sensor unlocking is disabled, long press the [OPEN/CLOSE] button at the same time to turn on the function, and the green light will glow quickly; When the infrared sensor unlocking is enabled, long press the [OPEN/ CLOSE] button at the same time to turn off the function and the red light will glow quickly.

Outside forced lock
Outside forced lock button 18

Function: Unlocking from inside will trigger an alert. How to use: After the door is successfully locked, long press the button for 2 seconds to enter the outside forced lock mode.
Attention
Enabling the outside forced lock function will not affect the normal way to unlock the door from outside.

Search

Mute mode
Mute button

Function: Use only one button to mute the lock and the voice guide will be turned off. This feature applies to the scenes where you don’t want to disturb your family. How to use: 1. Mute: When the system is awake, long press the [Mute] button for 2 seconds until it glows green. 2. Unmute: When the system is awake, long press the [Mute] button for 2 seconds until it glows white and the lock will produce sound again.

Restore to default settings
Function: Empty all user information and restore the EasyKey to default settings. How to use: Use a sharp object to double press the [RES] button, and all the user information will be emptied, then the lock will be restored to default settings.
19

Search

Doorbell

Function: When the doorbell make sound, it indicates that someone comes in the door.
How to use: When the visitor press the doorbell on the keypad, the indoor chime will produce a dingdong bell sound. Meanwhile, the camera of smart lock will capture a video clip of the visitors and send it straight to the paired app. When you get a notification on your phone, you can check the situation outside your front door remotely via app.
Attention
When you press the doorbell key, the light will flash twice in blue.

Two-way video intercom
Function: View the situation outside the front door and talk to the visitors via mobile app. How to use: When paired the smart door lock with mobile app, you can view the situation outside the front door and talk to the visitors in real-time with app.
20

Search

7. Indicators meaning and usage

Door lock status indicator

Door lock status indicator

Blue: When the system wakes up and the light glows blue, it means you can use the lock. Green: When the door is unlocked and the light glows green, it means the door is open. Red: When the door is locked and the light glows red, it means the door is closed.

Low battery voltage indicator

Low battery voltage indicator

Red: When the system wakes up, it will automatically check the battery voltage. If the voltage is too low, then the light will flash in red and there will be a voice prompt of “Low battery voltage, please replace all batteries”.

Outside forced lock indicator

Outside forced lock indicator

White: 1. When the door is locked and the outside forced lock indicator is glowing, it means that you can enable the outside forced locking. 2. When outside forced lock mode is enabled, the light will glow as soon as the system wakes up.

Search

21

Mute mode indicator

Mute mode indicator

1. White: indicates the mute mode is off. 2. Green: indicates the mute mode is on.

Inside deadlock indicator
When the door is under inside deadlock mode, the keypad will lock. If you wake up the system manually, the keypad will show the combination of “15937 (X)” with a voice prompt of “inside deadlock enabled”.

System freezing indicator

Flash three times

Flash twice

Flash once

If there are consecutive incorrect inputs of any of the fingerprint, PIN code,5 times within 5 minutes, the system will lock up for 3 minutes.

3 minutes

2 minutes

1 minute

Attention
Only when waking up the outside escutcheon or verifying the identity of the user would the numbers appear.

22

Search

[OPEN/CLOSE] indicator
1. Red light flashing twice: indicates that the door is locked successfully. 2. Green light flashing twice: indicates that the door is unlocked successfully. 3. Red light flashing once: indicates that the door is under the deadlock mode.
Infrared sensor unlocking indicator
1.Fast flashing in green: infrared sensor unlocking is on. 2.Fast flashing in red: infrared sensor unlocking is off.

8. Troubleshooting
Alert types and methods
Alert to unlock from inside under outside forced lock mode
Way to trigger: Under outside forced lock mode, an alert will be triggered when the door is unlocked from inside. Way to be alerted: Repeat alerts Way to turn off: The alert will be turned off once the identity verification is successful.

Search

23

Low battery voltage alert reminds you to replace the batteries
Way to trigger: When the system wakes up, it will automatically check the battery voltage. If the voltage is too low, then an alert will be triggered to remind you to replace the batteries. Way to be alerted: A voice prompt of “Low battery voltage, please replace all batteries” will be given when unlocking the door. Way to turn off: The alert will be automatically turned off.

Anti-dismantling alert

1. Way to trigger: The door is pried apart and the latch bolt is popped up. Way to be alerted: Repeat alerts. Way to turn off: Automatically turning off or successful identity verification. 2. Way to trigger: The outside escutcheon is pried open and there is a gap of space between the door and the outside escutcheon. Way to be alerted: Repeat alerts. Way to turn off: Automatically turning off or successful identity verification or a normal way to unlock the door from inside.

Anomalous deadbolt alert
Way to trigger: The deadbolt works abnormally and causes a failure in locking or unlocking the door. Way to be alerted: Repeat alerts Way to turn off: The alert will be automatically turned off.

24

Search

Motion sensor alert
PIR sensor

Way to trigger: When an unexpected person shows up and stays outside your home for more than 30 seconds within a certain distance, an alert will be triggered. Way to be alerted: The camera can record 10 seconds of video and send instant notifications to the mobile app. Way to turn off: The motion sensor alert is turned off by default. In order to use this function, you can turn it on or off on the mobile app.

Attention
1. Once the smart door lock is restored to default settings, the PIR motion sensor is turned off by default. In order to turn it on, please install the official app first and choose “Add a device” on the first screen.After pairing successfully, please open the setting page, go to “motion sensor alert” and turn it on.
2. When paired the smart video door lock with the mobile app, you can set the sensitivity level of the motion sensor on the setting screen. The default detection distance for the motion sensor is 3 meters and the default length of stay outside the front door is 10 seconds. If an invited person is wandering within this certain distance and time, an alert will be triggered.
3. The increasing operating frequency of functions on smart video door lock can increase the power consumption, so it is recommended to set the minimum sensitivity level of the motion sensor. If there are many passersby travel the road in front of your door, it is advised to limit the detection distance to 3 meters and also set the length of stay to 30 seconds. By doing so, it can lower the sensitivity level and reducing the power consumption of the device.

Search

25

How to charge EasyKey in an emergency

Reboot and emergency power supply interface

When the battery voltage is low, and the door cannot be opened from outside, you can power up the lock by plugging 5V power bank into the micro USB. After the door is unlocked, please replace the batteries instantly. If the system crash occurs and the smart door lock can not be unlocked from the outside, you can reboot the system using micro USB port.

How to replace batteries

Battery cover button

Battery cover buckle

The smart door lock is powered by a 5000mA/h lithium battery. The battery compartment is in the lower part of the inside escutcheon. Press the button near the bottom of the inside escutcheon, then remove the battery cover to replace lithium battery.

26

Search

How to charge the lithium battery
Press the button near the bottom of the inside escutcheon, remove the battery cover and take out the lithium battery. You can charge the lithium battery using USB port.
Attention
1. Lithium battery is guaranteed for one year and the lithium battery life is 300 times of complete charge and discharge. 2. For a lithium battery, the charge cut-off voltage is 5V. 3, A bad network connection will increase power consumption at a faster rate.

Search

27

Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of Shenzhen Conex Intelligent Technology Co., Ltd, and Shenzhen Conex Intelligent Technology Co., Ltd is the warrantor in relation to this product.

Search

References

• Manual-Hub.com – Free PDF manuals!

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>