SINOX TagMate Tracking Tag with Keyring User Guide
- June 16, 2024
- SINOX
Table of Contents
Sinox TagMate
MANUAL
Requires iOS 14.5 system
and iPhone 6S or later.
Works with
Apple Find My
Key functions
Object location
The Apple Find My network is an easy and secure way to locate compatible
personals your item on the map using the Find My app on your iPhone, iPad or
Mac. Just connect your compatible product to the Apple Find My app, so you can
view it on your Apple devices alongside. If your item goes missing, you can
set it to Lost Mode with a message and your contact information to show to the
finder. The Find My network is encrypted and anonymous, so no one else can see
your items location – not even Apple or the manufacturers of the object.
Quick instructions
1.1 Power on/off
Press the power button once to start SinoxTagMate. You will hear a single beep
indicating with the power on. Press the same button for 3 seconds to turn off
the power. You will hear short ones beeps to indicate that the Sinox TagMate
is powered off.
1.2 Checking for Updates
To use the Apple Find My app to locate an item, we recommend the latest iOS,
iPadOS or macOS version. The Find Items app on the Apple Watch requires the
latest watchOS version.
2.1 Adding SinoxTagMate
Start the application. Open the Find My app on your compatible iPhone. Turn on
Bluetooth and network connection on your phone.
2.2 Connecting SinoxTagMate
Press the power button once to turn on the Sinox TagMate, then select “Add
Other Item” (add another item). Once the Sinox TagMate is located, tap
“Connect”.
Enter a name for your Sinox TagMate, choose an emoji and tap “Continue”. Find
My asks to confirm this with your Apple ID. Tap “Agree” and “Finish” and then
Sinox TagMate is configured and ready to use.
3.1 Locating the location of Sinox TagMate
Open the Find My app and select the “Items” tab or open the Find Items app
Apple with your Watch. Tap Sinox TagMate in the list. The location of the
Sinox TagMate appears on the map.
The map also shows the time when the object was located. You can navigate the
Sinox TagMate to the location by tapping “Directions”, which will open in
Apple’s Maps application.
4.1 Notices
Enable “Notify When Left Behind” (notify when an object is no longer in
range).
Open the Find My app and select the “Items” tab or open the Find Items app on
Apple Watch – on your watch.
Tap your item in the list. Enable “Notify When Left Behind” (notify when the
object is no longer in the range) under “Notifications”. You will be notified
when your Sinox TagMates remains somewhere and is no longer in range of your
device.
4.2 Implementation of the “Notify When Found” feature (notify when an
object is found)
Enable “Notify When Found” in “Notifications” (announcements).
When your Sinox TagMate is detected by another device using the Find My
network, you will receive a notification of its location. Note: “Notify When
Found” can be enabled only when your Sinox TagMate is not within range of your
device.
5.1 When Sinox TagMate disappears / “Lost Mode” activation (lost).
Open the Find My app and select the “Items” tab or open the Find Items app on
your Apple Watch. Tap your item in the list. Tap on “Enable” from there “Lost
Mode” (disappeared). The Lost Mode screen appears. Tap “Continue” (continue).
Enter your phone number or email address and tap “Next” (next). You can write
a message that will be shared with the person who finds your item.
Tap “Activate” to enable “Lost Mode”. Note: When “Lost Mode” is enabled,
“Notify When Found” is enabled enabled automatically.
Note: When “Lost Mode” is enabled, your Sinox TagMate will be locked and
cannot be paired with a new device.
6.1 Resetting the Sinox TagMate
Remove Sinox TagMate from Find My.
Open the Find My app and select the “Items” tab. Tap your item in the list.
Make sure “Lost Mode” is disabled. Scroll to the bottom of the view and tap
“Remove Item”. A summary opens on the screen. Tap to confirm “Remove”.
6.2 Restoring Sinox TagMate factory settings
After removing the Sinox TagMate from the Find My app, press the power button
on the Sinox TagMate quickly five times and on the fifth time press and hold
it until you hear a beep. Sinox TagMate is now factory reset and can be
associated with a new Apple ID/iOS.
7.1 Unsolicited Tracking
If any device using the Find My network that is remote from its Owner is
detected following you for a certain period of time, you will receive a
notification. Find My sends a notification to your Apple devices. This the
feature is available for iOS and iPadOS versions 14.5 or later. This feature
was specially designed so that no one could unknowingly try to track you.
Descriptions of buttons and beeps
-
Power on
Press the button (long beep) -
Power off
Press the button for 3 seconds (two beeps) -
Reset
Press the button 4 times, then long press until you hear a beep (remove Sinox TagMate from your “Find My” app before resetting it) -
Sound signal
Press “Play Sound” from the application (give a beep) (the beep sounds 13 times)
FREQUENTLY ASKED:
1. How are objects located?
When the object is away from its Owner for a certain period of time, it can be located by other Apple devices. Through the Find My network, in which case the owner of the object will be informed of the location of the device.
2. How to confirm if the device is powered on?
Once you have received the device, press the button in the middle of the device and you will hear a beep. It indicates that the device is powered on. If you don't hear a beep, try resetting the device. If you still don't hear a beep, change the battery or contact our customer service.
3. How has unwanted tracking been taken into account in the design of the device?
If any device using the Find My network that is remote from its Owner follows you for a certain period of time, you will be notified in one of two ways: 1. If you have an iPhone, iPad or iPod Touch, Find My will send a notification to your Apple device. This feature is available for iOS and iPadOS versions 14.5 or later.2. If you don't have an iOS device or a smartphone, use the Find My network from your Owner for a certain period of time, the remote device emits a beep when it is moved. These features was specially designed so that no one could unknowingly try to track you.
4. Why can't I find the device with Bluetooth connection?
Try resetting the device by pressing the button 4 times and then long pressing it until you will hear a beep OR you can try changing the battery OR you can try unpairing between your device and another Apple ID first before trying to connect again.
Battery
Sinox TagMate has a coin cell battery. The battery may need to be replaced
during the product’s lifetime.
Replace the battery only with the same type (CR2032) with the same ratings.
Install new battery facing the device correctly.
To replace the battery:
- Break the product into two parts through the opening between the top shell and the bottom shell.
- Remove the battery.
- Insert the CR2032 battery into the device with the plus pole (+) facing up.
- Connect the top shell to the bottom shell and press firmly.
Safety and handling
Important safety information for handling Sinox TagMate. The device contains sensitive electrical parts, such as batteries. The device may be damaged, its function may be impaired or the device may cause personal injury if dropped, ignited, punctured, crushed, disassembled or exposed to excessive heat or liquids or environments with high concentrations industrial chemicals. Do not use the Sinox TagMate if it is damaged.
Contact us!
If you have any questions or problems regarding the product, please contact
us:
Email: [email protected]
Website: www.sinox-europe.com
Environmentally friendly disposal
Old electrical equipment must not be disposed of together with other household
waste, but they should be disposed of separately. Disposal of electrical
equipment through collection points is free for individuals. The owner of the
old device is responsible for the device from taking it to a collection point
or similar recycling facility. this enables recycling of valuable raw
materials and processing of toxic substances.
The use of the Works with Apple mark (compatible with Apple) means that the
product is designed to work specifically with the technology indicated by the
brand, and that is the product certified by the manufacturer to meet the
product information and requirements of the Apple Find My network. Apple is
not responsible for the operation, use or safety of this device and compliance
with regulatory standards.
Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPadOS, Mac, macOS
and watchOS are Apple lnc registered trademarks in the US and other countries.
IOS is from Cisco Registered trademark in the US and other countries and used
under license.