Seagate SkyHawk ST4000VX016 Internal Hard Drive

• SATA Product Manual
• +Rescue Models ST4000VX016 ST3000VX015

Document Revision History

• © 2021 Seagate Technology LLC. All rights reserved.
• Publication number: 201370100, Rev. A June 2021

Seagate, Seagate Technology and the Spiral logo are registered trademarks of Seagate Technology LLC in the United States and/or other countries. SkyHawk and SeaTools are either trade-marks or registered trademarks of Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective owners.

• No part of this publication may be reproduced in any form without written permission of Seagate Technology LLC.
• Call 877-PUB-TEK1(877-782-8351) to request permission.

When referring to drive capacity, one gigabyte, or GB, equals one billion bytes and one terabyte, or TB, equals one trillion bytes. Your computer’s operating system may use a different standard of measurement and report a lower capacity. In addition, some of the listed capacity is used for formatting and other functions, and thus will not be available for data storage. Actual quantities will vary based on various factors, including file size, file format, features and application software. Actual data rates may vary depending on operating environment and other factors. The export or re- export of hardware or software containing encryption may be regulated by the U.S. Department of Commerce, Bureau of Industry and Security (for more information, visit www.bis.doc.gov), and controlled for import and use outside of the U.S. Seagate reserves the right to change, without notice, product offerings or specifications.

• For Seagate Product Support, visit: www.seagate.com/support
• For Seagate Compliance, Safety, and Disposal, visit: www.seagate.com/support
• For Firmware Download and Tools Download for Secure Erase, visit: www.seagate.com/support/downloads/For information regarding online support and services, visit: www.seagate.com/contacts/
• For information regarding Warranty Support, visit: www.seagate.com/support/warranty-and-replacements/For information regarding data recovery services, visit: www.seagate.com/services-software/recover/
• For Seagate OEM and Distribution partner and Seagate reseller portal, visit: www.seagate.com/partners

Introduction

This manual describes the functional, mechanical and interface specifications for the following Seagate® Skyhawk and model drives:

• Standard models ST4000VX015 ST3000VX014
• +Rescue models ST4000VX016 ST3000VX015

These drives provide the following key features:

• 1M hour MTBF – designed for high write duty cycle across SkyHawk
• ATA AV Command support – streaming video command support across SkyHawk
• Best-in-class acoustic performance means virtually silent operation
• Built-in error recovery for non-stop video streaming
• Compliant with RoHS requirements in China and Europe
• Full-track multiple-sector transfer capability without local processor intervention
• Idle3 power mode support
• Low activity power
• Low-RPM spindle speed
• Native Command Queuing with command ordering to increase performance in demanding applications
• Performance-tuned for seamless video applications
• Reliability for 24×7 video surveillance applications
• Rotational Vibration – mitigation of system level rotational vibration inside SkyHawk
• SeaTools diagnostic software performs a drive self-test that eliminates unnecessary drive returns.
• State-of-the-art cache and on-the-fly error-correction algorithms
• Streaming video optimization – consistent command completion times & ERC support across SkyHawk
• Support for S.M.A.R.T. drive monitoring and reporting
• Support s”8+” drive bays
• Supports ATA8 streaming commands
• Supports latching SATA cables and connectors
• Supports up to 64 HD cameras for recording and playback
• Thermal monitoring and reporting for 24×7 operations
• Transient power on management – <=1.8A spin-up current
• Workload ratings of 180TB/year
• Worldwide Name (WWN) capability uniquely identifies the drive

About the SATA interface

The Serial ATA (SATA) interface provides several advantages over the traditional (parallel) ATA interface. The primary advantages include:

• Easy installation and configuration with true plug-and-play connectivity. It is not necessary to set any jumpers or other configuration options.
• Thinner and more flexible cabling for improved enclosure airflow and ease of installation.
• Scalability to higher performance levels.
• In addition, SATA makes the transition from parallel ATA easy by providing legacy software support. SATA was designed to allow users to install a SATA host adapter and SATA disk drive in the current system and expect all of the existing applications to work as normal.
• The SATA interface connects each disk drive in a point-to-point configuration with the SATA host adapter. There is no master/slave relationship with SATA devices like there is with parallel ATA. If two drives are attached on one SATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. This essentially means both drives behave as if they are Device 0 (master) devices.
• The SATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software. The Command and Control Block registers, PIO and DMA data transfers, resets, and interrupts are all emulated.
• The SATA host adapter contains a set of registers that shadow the contents of the traditional device registers, referred to as the Shadow Register Block. All SATA devices behave like Device 0 devices. For additional information about how SATA emulates parallel ATA, refer to the “Serial ATA International Organization: Serial ATA Revision 3.0”.
• The specification can be downloaded from www.sata-io.org.

Note: The host adapter may, optionally, emulate a master/slave environment to host software where two devices on separate SATA ports are represented to host software as a Device 0 (master) and Device 1 (slave) accessed at the same set of host bus addresses. A host adapter that emulates a master/slave environment manages two sets of shadow registers. This is not a typical SATA environment.

Drive Specifications

Unless otherwise noted, all specifications are measured under ambient conditions, at 25°C, and nominal power. For convenience, the phrases the drive and this drive are used throughout this manual to indicate the following drive models

• Standard models ST4000VX015 ST3000VX014
• +Rescue models ST4000VX016 ST3000VX015

Specification summary tables

• The specifications listed in Table 1 are for quick reference.
• For details on specification measurement or definition, refer to the appropriate section of this manual.

Table 1 Drive specifications summary

**Drive Specification*| ST4000VX015, ST4000VX016| ST3000VX015, ST3000VX014
---|---|---
Formatted capacity (512 bytes/sector)| 4000GB (4TB)| 3000GB (3TB)
Guaranteed sectors| 7,814,037,168| 5,860,533,168
Heads| 4
Disks| 2
Bytes per sector (emulated at 512-byte sectors)| 4096 (physical)
Default sectors per track| 63
Default read/write heads| 16
Default cylinders| 16,383
Recording density| 2448 kB/in
Track density (avg)| 480 ktracks/in
Areal density (avg)| 1175 Gb/in2| 855 Gb/in2
SATA interface transfer rate| 600 MB/s
Maximum data transfer rate| 180 MB/s
__

ATA data-transfer modes supported

| PIO modes: 0 to 4

Multiword DMA modes: 0 to 2

Ultra DMA modes 0 to 6

Cache buffer| 256MB
Height| 20.20mm / 0.795 in (max)
Width| 101.6mm (± 0.25) / 4.0 in (± 0.010)
Length| 146.99mm / 5.787 in (max)
Weight (typical)| 490g / 1.08 lb
Average latency| 6.0 ms
Power-on to ready (typ)| 17.0s
Standby to ready (typ)| 17.0s
Startup current (typical) 12V| 1.8A
Voltage tolerance (including noise)| 5V ±5%

12V ±10%

Non-Operating (Ambient °C)| –40° to 70°
Operating ambient temperature (min °C) #| 0°
Operating temperature (drive reported max °C)| 65†
Temperature gradient| 20°C per hour max (operating) 30°C per hour max (non- operating)
Relative humidity| 5% to 90% (operating)

5% to 95% (non-operating)

**Drive Specification*| ST4000VX015, ST4000VX016| ST3000VX015, ST3000VX014
---|---|---
Relative humidity gradient (max)| 30% per hour
Wet bulb temperature (max)| 30°C max (operating) 40°C max (non-operating)
Altitude, operating| –304m to 3048m (–1000 ft to 10,000 ft)
Altitude, non-operating (below mean sea level, max)| –304m to12,192m (–1000 ft to 40,000+ ft)
Operational shock (max)| 80 Gs (read) / 70 Gs (write) at 2ms
Non-operational shock (max)| 300 Gs at 2ms
__**

Vibration, operating

| 10Hz to 22Hz: 0.25 Gs, Limited displacement 22Hz to 350Hz: 0.50 Gs

350Hz to 500Hz: 0.25 Gs

__

Vibration, non-operating

| 5Hz to 22Hz: 3.0 Gs 22Hz to 350Hz: 3.0 Gs

350Hz to 500Hz: 3.0 Gs

Drive acoustics, sound power|
Idle***| 2.3  bels (typical)

2.4  bels (max)

Seek| 2.7  bels (typical)

2.8  bels (max)

Non-recoverable read errors| 1 per 1014 bits read
__

__

Rated workload

| Average annualized workload rating: <180TB/year.

The specifications for the product assumes the I/O workload does not exceed the average annualized workload rate limit of 180TB/year. Workloads exceeding the annualized rate may degrade and impact reliability as experienced by the particular application. The average annualized workload rate limit is in units of TB per calendar year.

__

Warranty

| To determine the warranty for a specific drive, use a web browser to access the following web page: www.seagate.com/support/warranty-and- replacements/ From this page, click on “Is my Drive under Warranty”. Users will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for the drive.
Load/unload cycles

(at 25°C, 50% rel. humidity)

| 600,000
Supports hotplug operation per the Serial ATA Revision 3.2 specification| Yes

• • All specifications above are based on native configurations.
• ** One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.
• *** During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.
• † Seagate does not recommend operating at sustained case temperatures above 60°C. Operating at higher temperatures will reduce useful life of the product.

• The operating temperature is 0 to 65°C (32 to 149°F).

Note: If the drive is powered-off before issuing flush cache command, in some instances, the end user data in the DRAM cache might not be committed to the disk.

Formatted capacity

Model| **Formatted capacity*| Guaranteed sectors| Bytes per sector
---|---|---|---
4TB| 4000GB| 7,814,037,168| **

4096

3TB| 3000GB| 5,860,533,168

• *One GB equals one billion bytes and 1TB equals one trillion bytes when referring to hard drive capacity. Accessible capacity may vary depending on operating environment and formatting.

LBA mode

• When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.
• See Section 4.3.1, “Identify Device command” (words 60-61 and 100-103) for additional information about 48-bit addressing support of drives with capacities over 137GB.

Default logical geometry

• Cylinders: 16,383
• Read/write heads: 16
• Sectors per track: 63

LBA mode

When addressing these drives in LBA mode, all blocks (sectors) are consecutively numbered from 0 to n–1, where n is the number of guaranteed sectors as defined above.

Recording and interface technology

Physical characteristics

Height|
---|---
3TB & 4TB| 20.20mm / 0.795 in (max)
Width| 101.6mm (± 0.25) / 4.0 in (± 0.010 in)
Length| 146.99mm / 5.787 in (max)
Typical weight|
3TB & 4TB| 490g / 1.08 lb
Cache buffer| 256MB

Start/stop times

The start/stop times are listed below.

| 4TB & 3TB models
---|---
Power-on to ready (in seconds)| 17 (typical)
Standby to ready (in seconds)| 17 (typical)
Ready to spindle stop (in seconds)| 12 (typical)

Time-to-ready may be longer than normal if the drive power is removed without going through normal OS powerdown procedures.

Power specifications

The drive receives DC power (+5V or +12V) through a native SATA power connector. Refer to Figure 1 on page 20.

Power consumption

Power requirements for the drives are listed in Table 2. Typical power measurements are based on an average of drives tested, under nominal conditions, using 5.0V and 12.0V input voltage at 25°C ambient temperature. These power measurements are done with DIPM enabled.

• Spinup current is measured from the time of power-on to the time that the drive spindle reaches operating speed.
• Operating Power is measured following IDEMA 3 streams standard, assuming CE operating condition
• The drive supports three idle modes: Performance Idle mode, Active Idle mode and Low Power Idle mode. Refer to Section 2.7.4 for power-management mode.

Table 2 DC power requirements (4TB & 3TB)

Power dissipation| Avg (watts 25° C)| Avg 5V typ amps| Avg 12V typ amps
---|---|---|---
Spinup| —| —| 1.8
Idle, Low Power| 2.5| 0.12| 0.15
Operating Power| 3.7| 0.28| 0.191
Standby| 0.25| 0.04| 0.004
Sleep| 0.25| 0.04| 0.004

Conducted noise

Input noise ripple is measured at the host system power supply across an equivalent 80-ohm resistive load on the +12 volt line or an equivalent 15-ohm resistive load on the +5 volt line.

• Using 12-volt power, the drive is expected to operate with a maximum of 120 mV peak-to-peak sine-wave injected noise at up to 10MHz.
• Using 5-volt power, the drive is expected to operate with a maximum of 100 mV peak-to-peak sine-wave injected noise at up to 10MHz.

Note: Equivalent resistance is calculated by dividing the nominal voltage by the typical RMS read/write current.

Voltage tolerance

Voltage tolerance (including noise):

• VDC ±5%
• 12VDC ±10%

Power-management modes

The drive provides programmable power management to provide greater energy efficiency. In most systems, users can control power management through the system setup program. The drive features the following power-management modes:

• Active mode
  • The drive is in Active mode during the read/write and seek operations.
• Idle mode
  • The electronics remain powered, and the drive accepts all commands and returns to Active mode when disk access is necessary.
• Standby mode
  • The drive enters Standby mode immediately when the host sends a Standby Immediate command. If the host has set the standby timer, the drive enters Standby mode automatically after the drive has been inactive for a specifi-able length of time. The standby timer delay is established using a Standby or Idle command. In Standby mode, the electronics are in low power mode, the heads are parked and the spindle is at rest. The drive accepts all commands and returns to Active mode when disk access is necessary.
• Sleep mode
  • The drive enters Sleep mode after receiving a Sleep command from the host. In Sleep mode, the electronics are in low power mode, the heads are parked and the spindle is at rest. The drive leaves Sleep mode after it receives a Hard Reset or Soft Reset from the host. After receiving a reset, the drive exits Sleep mode and enters Standby mode.
• Idle and Standby timers
  • Each time the drive performs an Active function (read, write or seek), the standby timer is reinitialized and begins counting down from its specified delay times to zero. If the standby timer reaches zero before any drive activity is required, the drive makes a transition to Standby mode. In both Idle and Standby mode, the drive accepts all com-mands and returns to Active mode when disk access is necessary.

Environmental specifications

This section provides the temperature, humidity, shock, and vibration specifications for SkyHawk drives. Ambient temperature is defined as the temperature of the environment immediately surrounding the drive. Above 1000ft. (305 meters), the maximum temperature is derated linearly by 1°C every 1000 ft. Refer to Section 3.4 on page 21 for base plate measurement location.

Ambient Temperature

† Seagate does not recommend operating at sustained case temperatures above 60°C. Operating at higher temperatures will reduce useful life of the product.

Temperature gradient

Humidity

Relative humidity

Wet bulb temperature

Altitude

• Shock
  All shock specifications assume that the drive is mounted securely with the input shock applied at the drive mounting screws. Shock may be applied in the X, Y or Z axis.

• Operating shock
  These drives comply with the performance levels specified in this document when subjected to a maximum operating shock of 80 Gs (read) / 70 Gs (write) based on half-sine shock pulses of 2ms during read operations. Shocks should not be repeated more than two times per second.

• Non-operating shock
  The non-operating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 300 Gs based on a non-repetitive half-sine shock pulse of
  2ms duration.

• Vibration
  All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws. Vibration may be applied in the X, Y or Z axis. Throughput may vary if improperly mounted.

• Operating vibration
  The maximum vibration levels that the drive may experience while meeting the performance standards specified in this document are specified below.

Non-operating vibration

The maximum non-operating vibration levels that the drive may experience without incurring physical damage or degradation in performance when subsequently put into operation are specified below.

Acoustics

Drive acoustics are measured as overall A-weighted acoustic sound power levels (no pure tones). All measurements are consistent with ISO document 7779. Sound power measurements are taken under essentially free-field conditions over a reflecting plane. For all tests, the drive is oriented with the cover facing upward.

Note:

• For seek mode tests, the drive is placed in seek mode only.
• The number of seeks per second is defined by the following equation: (Number of seeks per second = 0.4 / (average latency + average access time

Table 3 Fluid Dynamic Bearing (FDB) motor acoustics

| **Idle*| Seek
---|---|---
All models**| 2.3  bels (typical)

2.4  bels (max)

| 2.7  bels (typical)

2.8  bels (max)

• *During periods of drive idle, some offline activity may occur according to the S.M.A.R.T. specification, which may increase acoustic and power to operational levels.

Test for Prominent Discrete Tones (PDTs)

Seagate follows the ECMA-74 standards for measurement and identification of PDTs. An exception to this process is the use of the absolute threshold of hearing. Seagate uses this threshold curve (originated in ISO 389-7) to discern tone audibility and to compensate for the inaudible components of sound prior to computation of tone ratios according to Annex D of the ECMA-74 standards.

Electromagnetic immunity

When properly installed in a representative host system, the drive operates without errors or degradation in performance when subjected to the radio frequency (RF) environments defined in Table 4.

Table 4 Radiofrequency environments

Test| Description| Performance level| Reference standard
---|---|---|---
Electrostatic discharge| Contact, HCP, VCP: ± 4 kV; Air: ± 8 kV| B| EN61000-4-2: 95
Radiated RF immunity| 80MHz to 1,000MHz, 3 V/m,

80% AM with 1kHz sine

| A| EN61000-4-3: 96
Electrical fast transient| ± 1 kV on AC mains, ± 0.5 kV on external I/O| B| EN61000-4-4: 95
Surge immunity| ± 1 kV differential, ± 2 kV common, AC mains| B| EN61000-4-5: 95
Conducted RF immunity| 150kHz to 80MHz, 3 Vrms, 80% AM with 1kHz sine| A| EN61000-4-6: 97
Voltage dips, interrupts| 0% open, 5 seconds

0% short, 5 seconds

40%, 0.10 seconds

70%, 0.01 seconds

| C C C B| EN61000-4-11: 94

Warranty

• To determine the warranty for a specific drive, use a web browser to access the following web page: www.seagate.com/support/warranty-and-replacements/
• From this page, click on “Is my Drive under Warranty”. Users will be asked to provide the drive serial number, model number (or part number) and country of purchase. The system will display the warranty information for the drive.

Data loss under power interruption with write cache enabled

• Drive preserves its data during all operations except in cases where power to the drive is interrupted during write operations. This could result in either an uncorrected data error being reported, or the entire sector/track becoming unreadable. This can be permanently recovered by rewriting to the same location on the drive. Additionally any data present in the DRAM buffer will not be written to the disk media, additionally, the drive will not be able to return the original data.
• In order to prevent this data loss, the host should issue a standby immediate or flush cache command before a controlled power off operation to the drive.

Storage

• Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and non-corrosive environment). During any storage period the drive non-operational temperature, humidity, wet bulb, atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.

HDD and SSD Regulatory Compliance and Safety

• For the latest regulatory and compliance information see: www.seagate.com/support/ scroll down the page and click the Compliance, Safety and Disposal Guide link.

Safety certification

• The following regulatory model number represent all features and configurations within the series: SKR006: 1/2D (4TB & 3TB Models)

Corrosive environment

Seagate electronic drive components pass accelerated corrosion testing equivalent to 10 years exposure to light industrial environments containing sulfurous gases, chlorine and nitric oxide, classes G and H per ASTM B845. However, this accelerated testing cannot duplicate every potential application environment. Users should use caution exposing any electronic components to uncontrolled chemical pollutants and corrosive chemicals as electronic drive component reliability can be affected by the installation environment. The silver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%. Materials used in cabinet fabrication, such as vulcanized rubber, that can outgas corrosive compounds should be minimized or eliminated. The useful life of any electronic equipment may be extended by replacing materials near circuitry with sulfide-free alternatives.

2.13 Seagate® Rescue™ Data Recovery Service

If you suffer a data loss event within the Seagate Rescue Data Recovery warranty period, and you are eligible to participate in and submit a case under the Rescue program, contact SRS at (1-800-723-1183) in the US, or if you are calling from outside the US please visit our website for numbers in your local and language:  www.seagate.com/contacts/contact- numbers/.

In addition, you may visit rescueandreplace.seagate.com/contact.jsp to obtain information regarding how to contact a recovery expert online or by telephone from your location. An SRS representative will review your case to confirm your eligibility, and to assess whether your data may be recoverable by remote recovery services or whether you will need to send your device to SRS for in- lab servicing.

Rescue™ General Terms

These Rescue™ General Terms together with the Rescue™ FAQ’s make up the Rescue™ Program Terms. By submitting a case under the Rescue™ program (“Program”) you agree to be bound by the Program Terms, including these General Terms and the FAQ. You must be a legal resident of the US to participate in the Program.

Communications. All communications relating to your request will be available on our web site in your account and sent via e-mail to the address you provide to us unless you request, in writing, to receive such communications via regular mail.

Personal Data. You must provide true, accurate and complete information about yourself as prompted by the request form, including, without limitation, your name, address, e-mail address, and telephone number, as applicable (collectively, “Personal Data”). You must maintain and promptly update your Personal Data. You acknowledge that we may send you important information and notices regarding your requests by e-mail and that we shall have no liability associated with or arising from your failure to maintain accurate Personal Data.

Capacity; Legal Rights; Indemnity. You represent to SRS that you are of the legal age of majority in your state or country of residence, with the full capacity to agree to these Program Terms. You warrant that you are the legal owner or the authorized representative of the legal owner of the device you submit to SRS (the “Device”) and data. You warrant that the data on the Device is legal and that you have the unrestricted legal right to (a) give us remote access to the data, (b) have the data recovered and reproduced on a backup medium, (c) receive the recovered data, and (d) agree to these Program Terms. You will defend and indemnify us (including our directors, officers, employees, agents, delegates, and contractors) from any claims or actions relating to the Device or data, or your rights or lack of rights thereto.

Confidentiality. We will protect the confidentiality of your data against unauthorized disclosure using the same degree of care as we use to protect our own confidential information.

Disclaimer of Warranties, Representations and Guarantees. WE PROVIDE THE PROGRAM AND ANY SERVICES PROVIDED OR ATTEMPTED HEREUNDER “AS IS,” WITH ALL FAULTS, AT YOUR SOLE RISK. WE DO NOT EXTEND ANY EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES REGARDING OUR RESCUE SERVICES OR ANY RESULTS THEREOF. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND SUBJECT TO ANY STATUTORY WARRANTIES THAT CANNOT BE EXCLUDED, WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF ACCURACY OR COMPLETENESS WITH RESPECT TO THIS PROGRAM AND SERVICES. This Program and Disclaimer is unrelated to, and does not affect any warranties relating to your Device that we or the seller may have extended to you.

Limitation of Liability. WE WILL NOT BE LIABLE FOR ANY HARM CAUSED, UNLESS YOU PROVE THAT WE CAUSED SUCH HARM INTENTIONALLY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE WILL NOT BE LIABLE FOR THE CONDITION, EXISTENCE, OR LOSS OF THE DATA YOU SEND US OR THE DATA WE RECOVER (IF ANY), ANY LOSS OF REVENUE OR LOSS OF PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITATION SHALL APPLY TO ANY AND ALL DAMAGES, REGARDLESS OF THE LEGAL THEORY ON WHICH THEY ARE ASSERTED (INCLUDING, WITHOUT LIMITATION, CONTRACT, BREACH OF CONTRACT, AND TORT), AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF LOSS OR DAMAGES – UNLESS YOU PROVE THAT SRS CAUSED DAMAGES TO YOU INTENTIONALLY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AMOUNT OF OUR LIABILITY WILL NOT EXCEED THE TOTAL PRICE YOU ACTUALLY PAY FOR THE DEVICE, THE ESSENTIAL PURPOSE OF WHICH IS TO LIMIT OUR LIABILITY ARISING FROM OR RELATED TO THE PROGRAM AND ANY DATA RECOVERY SERVICES. THIS ALLOCATION OF RISK IS REFLECTED IN THE PRICE CHARGED FOR THIS PROGRAM OR SERVICES, IF ANY. YOU ACKNOWLEDGE THAT THE PRICE OF THIS PROGRAM WOULD BE MUCH GREATER IF WE UNDERTOOK MORE EXTENSIVE LIABILITY. THIS PARAGRAPH WILL APPLY NOTWITHSTANDING ANY OTHER PROVISIONS IN THESE TERMS, OR THE FAILURE OF ANY REMEDY.

Compliance with Laws. You agree to comply with all such laws and regulations and all other applicable laws, statutes, ordinances and regulations relating to the Program. You acknowledge that violations of these Program Terms could subject you to criminal or civil penalties. The goods licensed or provided, or services provided, through the Program, which may include technology and software, are subject to the customs and export control laws and regulations of the U.S. and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured or received. Further, under U.S. law, such goods may not be sold, leased or otherwise transferred to restricted countries, or used by a restricted end-user or an end-user engaged in activities related to weapons of mass destruction including, without limitation, activities related to designing, developing, producing or using nuclear weapons, materials, or facilities, missiles or supporting missile projects, or chemical or biological weapons. You acknowledge you are not a restricted end-user or involved in any of the restricted activities above, and that you will comply with and abide by these laws and regulations. Seagate reserves the right to refuse service to or the return of any storage devices that have been determined to violate these regulations.

Cancellation. You may cancel the Program at any time by contacting SRS at 1-800-SEAGATE (1-800-475-0143) in the US, or at such other number available at services.seagate.com/contact.aspx, or you simply may refrain from submitting a request for Rescue services. These Program Terms remain applicable to your and SRS’s rights and obligations with respect to any services requested by you under this Program.

Assignment. You may not assign your rights or obligations under these Program Terms without SRS’ express written consent.

Dispute Resolution. The parties will attempt to resolve any dispute arising out of or related to these Program Terms or any data recovery services requested or attempted hereunder through good faith negotiation. To the extent permitted by applicable law, if the parties are unable to resolve the dispute through good faith negotiation, then the dispute will be submitted to final and binding arbitration with the Judicial Arbitration and Mediation Services. Each party will bear its own costs in arbitration, provided that Seagate reserves the right, in its discretion, to pre-pay certain fees you may incur in connection with the arbitration subject to refund if you do not prevail. Both parties waive their rights to a jury trial. All proceedings will take place in Santa Clara County, California, USA. The laws of the State of California will exclusively govern these Program Terms and our provision of any data recovery services, without regard to California’s conflicts of laws rules. You consent to the exclusive jurisdiction of the courts located in Santa Clara County, California, USA.

Severability. If any provision of these Program Terms is held invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality and enforceability of the remaining provisions shall not be affected thereby.

Legal Effect. These Program Terms describe certain legal rights. You may have other rights under applicable law. These Program Terms do not change your rights under applicable law if such laws do not permit these Program Terms to do so. Also, the Program and these Program Terms are in addition and unrelated to any rights you may have under a Seagate warranty statement.

SRS Companies. The following SRS companies may provide the services described in these Program Terms: (a) Seagate Technology LLC, with offices at 3101 Jay Street, Suite 110, Santa Clara, California 95054; (b) Seagate Technology Canada Inc., with offices at 2421 Bristol Circle, Suite A100, Oakville, Ontario, Canada L6H 5S9; and/or (c) Seagate Technology (Netherlands) B.V., with offices at Koolhovenlaan 1, 1119 PA, Schiphol-Rijk, The Netherlands.

Configuring and Mounting the Drive

This section contains the specifications and instructions for configuring and mounting the drive.

Handling and static-discharge precautions

After unpacking, and before installation, the drive may be exposed to potential handling and electrostatic discharge (ESD) hazards. Observe the following standard handling and static-discharge precautions:

Caution

• Before handling the drive, put on a grounded wrist strap, or ground oneself frequently by touching the metal chassis of a computer that is plugged into a grounded outlet. Wear a grounded wrist strap throughout the entire installation procedure.
• Handle the drive by its edges or frame only.
• The drive is extremely fragile—handle it with care. Do not press down on the drive top cover.
• Always rest the drive on a padded, antistatic surface until users mount it in the computer.
• Do not touch the connector pins or the printed circuit board.
• Do not remove the factory-installed labels from the drive or cover them with additional labels. Removal voids the warranty. Some factory-installed labels contain information needed to service the drive. Other labels are used to seal out dirt and contamination.

Configuring the drive

• Each drive on the SATA interface connects point-to-point with the SATA host adapter. There is no master/slave relationship because each drive is considered a master in a point-to-point relationship. If two drives are attached on one SATA host adapter, the host operating system views the two devices as if they were both “masters” on two separate ports. Both drives behave as if they are Device 0 (master) devices.
• SATA drives are designed for easy installation. It is usually not necessary to set any jumpers on the drive for proper operation; however, if users connect the drive and receive a “drive not detected” error, the SATA-equipped motherboard or host adapter may use a chipset that does not support SATA speed autonegotiation.

SATA cables and connectors

• The SATA interface cable consists of four conductors in two differential pairs, plus three ground connections. The cable size may be 30 to 26 AWG with a maximum length of one meter (39.37 inches). See Table 5 for connector pin definitions. Either end of the SATA signal cable can be attached to the drive or host.
• For direct backplane connection, the drive connectors are inserted directly into the host receptacle. The drive and the host receptacle incorporate features that enable the direct connection to be hot-pluggable and blind-mateable.
• For installations which require cables, users can connect the drive as illustrated in Figure 1.

Figure 1 Attaching SATA cabling

Each cable is keyed to ensure correct orientation. SkyHawk drives support latching SATA connectors.

Drive mounting

Users can mount the drive in any orientation using four screws in the side- mounting holes or four screws in the bottom-mounting holes. Refer to Figure 2 for drive mounting dimensions. Follow these important mounting precautions when mounting the drive:

• Allow a minimum clearance of 0.030 inches (0.76mm) around the entire perimeter of the drive for cooling.
• Use only 6-32 UNC mounting screws.
• The screws should be inserted no more than 0.140 inch (3.56mm) into the bottom or side mounting holes.
• Do not overtighten the mounting screws (maximum torque: 8 inch-lb).

Figure 2 Mounting dimensions (4TB & 3TB models) 

SATA Interface

• These drives use the industry-standard Serial ATA (SATA) interface that supports FIS data transfers. It supports ATA programmed input/output (PIO) modes 0 to 4; multiword DMA modes 0 to 2, and Ultra DMA modes 0 to 6.
• For detailed information about the SATA interface, refer to the “Serial ATA: High Speed Serialized AT Attachment” specification.

Hot-Plug compatibility

SkyHawk drives incorporate connectors which enable users to hot plug these drives in accordance with the SATA Revision 3.2 specification. This specification can be downloaded from www.serialata.org.

SATA device plug connector pin definitions

Table 5 summarizes the signals on the SATA interface and power connectors.

Table 5 SATA connector pin definitions

Key and spacing separate signal and power segments
Power| P1| V33| 3.3V power
P2| V33| 3.3V power
P3| V33| 3.3V power, pre-charge, 2nd mate
P4| Ground| 1st mate
P5| Ground| 2nd mate
P6| Ground| 2nd mate
P7| V5| 5V power, pre-charge, 2nd mate
P8| V5| 5V power
P9| V5| 5V power
P10| Ground| 2nd mate
P11| Ground or LED signal| If grounded, drive does not use deferred spin
P12| Ground| 1st mate.
P13| V12| 12V power, pre-charge, 2nd mate
P14| V12| 12V power
P15| V12| 12V power

Notes

1. All pins are in a single row, with a 1.27 mm (0.050 in) pitch.
2. The comments on the mating sequence apply to the case of backplane blindmate connector only. In this case, the mating sequences are:
   • the ground pins P4 and P12.
   • the pre-charge power pins and the other ground pins.
   • the signal pins and the rest of the power pins.
3. There are three power pins for each voltage. One pin from each voltage is used for pre-charge when installed in a blind-mate back-plane configuration.
   • All used voltage pins (Vx) must be terminated.

Supported ATA commands

1. The following table lists SATA standard commands that the drive supports.
2. For a detailed description of the ATA commands, refer to the Serial ATA International Organization: Serial ATA Revision 3.0 (www.sata-io.org).
3. See “S.M.A.R.T. commands” on page 31 for details and subcommands used in the S.M.A.R.T. implementation.

Table 6 SATA standard commands

04H

Set Max Address Extended

Set Multiple Mode

| 37H

C6H

Sleep| E6H
S.M.A.R.T. Disable Operations| B0H / D9H
S.M.A.R.T. Enable/Disable Autosave| B0H / D2H
S.M.A.R.T. Enable Operations| B0H / D8H
S.M.A.R.T. Execute Offline| B0H / D4H
S.M.A.R.T. Read Attribute Thresholds| B0H / D1H
S.M.A.R.T. Read Data| B0H / D0H
S.M.A.R.T. Read Log Sector| B0H / D5H
S.M.A.R.T. Return Status| B0H / DAH
S.M.A.R.T. Save Attribute Values| B0H / D3H
S.M.A.R.T. Write Log Sector| B0H / D6H
Standby| E2H
Standby Immediate| E0H
Write Buffer| E8H
Write DMA| CAH
Write DMA Extended| 35H
Write DMA FUA Extended| 3DH
Write DMA Without Retries| CBH
Write Log Extended| 3FH
Write Multiple| C5H
Write Multiple Extended| 39H
Write Multiple FUA Extended| CEH
Write Sectors| 30H
Write Sectors Without Retries| 31H
Write Sectors Extended| 34H
Write Uncorrectable| 45H

Identify Device command

• The Identify Device command (command code ECH) transfers information about the drive to the host following power up. The data is organized as a single 512-byte block of data, whose contents are shown in Table 6 on page 23. All reserved bits or words should be set to zero. Parameters listed with an “x” are drive-specific or vary with the state of the drive.
• The following commands contain drive-specific features that may not be included in the SATA specification.

Table 7 Identify Device commands

__

__

0

| Configuration information:

•      Bit 15: 0 = ATA; 1 = ATAPI

•   Bit 7: removable media

•   Bit 6: removable controller

•   Bit 0: reserved

| __

__

0C5AH

1| Number of logical cylinders| 16,383
__

__

__

2

| Specific configuration:

__

37C8h Device requires SET FEATURES subcommand to spin-up after power-up and IDENTIFY DEVICE data is incomplete.

738Ch Device requires SET FEATURES subcommand to spin-up after power-up and IDENTIFY DEVICE data is complete.

8C73h Device does not require SET FEATURES subcommand to spin-up after power- up and IDENTIFY DEVICE data is incomplete.

C837h Device does not require SET FEATURES subcommand to spin-up after power- up and IDENTIFY DEVICE data is complete.

| __

__

__

C837H

3| Number of logical heads| 16
4| Retired| 0000H
5| Retired| 0000H
6| Number of logical sectors per logical track: 63| 003FH
7–9| Retired| 0000H
10–19| Serial number: (20 ASCII characters, 0000H = none)| ASCII
20| Retired| 0000H
21| Retired| 0400H
22| Obsolete| 0000H
23–26| Firmware revision (8 ASCII character string, padded with blanks to end of string)| x.xx
27–46| Drive model number: (40 ASCII characters, padded with blanks to end of string)|
47| (Bits 7–0) Maximum sectors per interrupt on Read multiple and Write multiple (16)| 8010H
__

__

48

| Trusted Computing feature set options:

15 Shall be cleared to zero

14 Shall be set to one

13:1 Reserved for the Trusted Computing Group

0     Trusted Computing feature set is supported

| __

__

4000H

49| Standard Standby timer, IORDY supported and may be disabled| 2F00H
__

__

50

| Capabilities: (see 7.17.7.17)

15 Shall be cleared to zero 14 Shall be set to one

13:2 Reserved

1 Obsolete

0 Shall be set to one to indicate a vendor specific Standby timer value minimum

| __

__

4000H

__

__

53

| 15:8 Free-fall Control Sensitivity 7:3 Reserved

2 the fields reported in word 88 are valid

1 the fields reported in words (70:64) are valid 0 Obsolete

| __

0007H

54| Number of current logical cylinders (Obsolete)| xxxx H
55| Number of current logical heads (Obsolete)| xxxx H
56| Number of current logical sectors per logical track (Obsolete)| xxxx H
57–58| Current capacity in sectors (Obsolete)| xxxx H
__

__

__

59

| 15 The BLOCK ERASE EXT command is supported 14 The OVERWRITE EXT command is supported

13 The CRYPTO SCRAMBLE EXT command is supported 12 The Sanitize feature set is supported

11:9 Reserved

8 Multiple logical sector setting is valid

7:0 Current setting for number of logical sectors that shall be transferred per DRQ data block on READ/WRITE Multiple commands

| __

__

5C10H

__

__

60–61

| Total number of user-addressable LBA sectors available (see Section 2.2for related information)

*Note: The maximum value allowed in this field is: 0FFFFFFFh (268,435,455 sectors, 137GB). Drives with capacities over 137GB will have 0FFFFFFFh in this field and the actual number of user-addressable LBAs specified in words 100-103. This is required for drives that support the 48-bit addressing feature.

| __

__

0FFFFFFFh*

62| Obsolete| 0000H
63| Multiword DMA active and modes supported (see note following this table)| xx 07H
64| Advanced PIO modes supported (modes 3 and 4 supported)| 0003H
65| Minimum multiword DMA transfer cycle time per word (120 nsec)| 0078H
66| Recommended multiword DMA transfer cycle time per word (120 nsec)| 0078H
67| Minimum PIO cycle time without IORDY flow control (240 nsec)| 0078H
68| Minimum PIO cycle time with IORDY flow control (120 nsec)| 0078H
__

__

__

__

__

__

69

| Additional Supported

15 CFast Specification Support

14 Deterministic data in trimmed LBA range(s) is supported

13 Long Physical Sector Alignment Error Reporting Control is supported 12 Obsolete

11 READ BUFFER DMA is supported 10 WRITE BUFFER DMA is supported 9 Obsolete

8 DOWNLOAD MICROCODE DMA is supported 7 Reserved for IEEE 1667

6 0 = Optional ATA device 28-bit commands supported

5 Trimmed LBA range(s) returning zeroed data is supported 4 Device Encrypts All User Data

3 Extended Number of User Addressable Sectors is supported 2 All write cache is non-volatile

1:0 Reserved

| __

__

__

__

__

__

0000H

7FH
89| Security erase time| xxxx H
90| Enhanced security erase time| xxxx H
92| Master password revision code| FFFEH
93| Hardware reset value| xxxx H
94| Automatic acoustic management| D0D0H
95–99| ATA-reserved| 0000H
__

100–103

| Total number of user-addressable LBA sectors available (see Section 2.2for related information). These words are required for drives that support the 48-bit addressing feature. Maximum value: 0000FFFFFFFFFFFFh.| 4TB models = 7,814,037,168

3TB models = 5,860,533,168

104-105| ATA-reserved| 0000H
106| Physical sector size / logical sector size| 6003H
107| ATA-reserved| 0000H
108-111| The mandatory value of the world wide name (WWN) for the drive.

NOTE: This field is valid if word 84, bit 8 is set to 1 indicating 64-bit WWN support.

| Each drive will have a unique value.
112-118| ATA-reserved| 0000H
119| Commands and feature sets supported| 41DEH
120| Commands and feature sets supported or enabled| 409CH
121-127| ATA-reserved| 0000H
128| Security status| 0021H
129–159| Seagate-reserved| xxxx H
160–167| ATA-reserved| 0000H
168| Device Nominal Form Factor| 0002H
169-205| ATA-reserved| 0000H
Word| Description| Value
---|---|---
206| SCT Command Transport| 10A5H
207-208| ATA-reserved| 0000H
209| Alignment of logical blocks within a physical block| 4000H
210-216| ATA-reserved| 0000H
217| Nominal media rotation rate| 1518H
218-221| ATA-reserved| 0000H
222| Transport major version number| 107FH
223-229| ATA-reserved| 0000H
230-233| Extended Number of User Addressable Sectors| 4TB models = 7,814,037,168

3TB models = 5,860,533,168

234–254| ATA-reserved| 0000H
255| Integrity word| xxA5H

Note

• Advanced Power Management (APM) and Automatic Acoustic Management (AAM) features are not supported.
• See the bit descriptions below for words 63, 84, and 88 of the Identify Drive data.

Description (if bit is set to 1)

Description (if bit is set to 1)

| Bit| Word 63
| 0| Multiword DMA mode 0 is supported.
| 1| Multiword DMA mode 1 is supported.
| 2| Multiword DMA mode 2 is supported.
| 8| Multiword DMA mode 0 is currently active.
| 9| Multiword DMA mode 1 is currently active.
| 10| Multiword DMA mode 2 is currently active.
| Bit| Word 84
| 0| SMART error login is supported.
| 1| SMART self-test is supported.
| 2| Media serial number is supported.
| 3| Media Card Pass Through Command feature set is supported.
| 4| Streaming feature set is supported.
| 5| GPL feature set is supported.
| 6| WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported.
| 7| WRITE DMA QUEUED FUA EXT command is supported.
| 8| 64-bit World Wide Name is supported.
| 9-10| Obsolete.
| 11-12| Reserved for TLC.
| 13| IDLE IMMEDIATE command with IUNLOAD feature is supported.
| 14| Shall be set to 1.
| 15| Shall be cleared to 0.
| Bit| Word 88
| 0| Ultra DMA mode 0 is supported.
| 1| Ultra DMA mode 1 is supported.
| 2| Ultra DMA mode 2 is supported.
| 3| Ultra DMA mode 3 is supported.
| 4| Ultra DMA mode 4 is supported.
| 5| Ultra DMA mode 5 is supported.
| 6| Ultra DMA mode 6 is supported.
| 8| Ultra DMA mode 0 is currently active.
| 9| Ultra DMA mode 1 is currently active.
| 10| Ultra DMA mode 2 is currently active.
| 11| Ultra DMA mode 3 is currently active.
| 12| Ultra DMA mode 4 is currently active.
| 13| Ultra DMA mode 5 is currently active.
| 14| Ultra DMA mode 6 is currently active.

Set Features command

This command controls the implementation of various features that the drive supports. When the drive receives this command, it sets BSY, checks the contents of the Features register, clears BSY and generates an interrupt. If the value in the register does not represent a feature that the drive supports, the command is aborted. Power-on default has the read look-ahead and write caching features enabled. The acceptable values for the Features register are defined as follows:

Table 8 Set Features command

register values:
| 00H Set PIO mode to default (PIO mode 2)
| 01H Set PIO mode to default and disable IORDY (PIO mode 2)
| 08H PIO mode 0
| 09H PIO mode 1
| 0AH PIO mode 2
| 0BH PIO mode 3
| 0CH PIO mode 4 (default)
| 20H Multiword DMA mode 0
| 21H Multiword DMA mode 1
| 22H Multiword DMA mode 2
| 40H Ultra DMA mode 0
| 41H Ultra DMA mode 1
| 42H Ultra DMA mode 2
| 43H Ultra DMA mode 3
| 44H Ultra DMA mode 4
| 45H Ultra DMA mode 5
| 46H Ultra DMA mode 6
06H| Enable the PUIS feature set
07H| PUIS feature set device spin-up
10H| Enable use of SATA features
55H| Disable read look-ahead (read cache) feature
82H| Disable write cache
86H| Disable the PUIS feature set
90H| Disable use of SATA features
AAH| Enable read look-ahead (read cache) feature (default)
F1H| Report full capacity available

Note: At power-on, or after a hardware or software reset, the default values of the features are as indicated above.

S.M.A.R.T. commands

S.M.A.R.T. provides near-term failure prediction for disk drives. When S.M.A.R.T. is enabled, the drive monitors predetermined drive attributes that are susceptible to degradation over time. If self-monitoring determines that a failure is likely, S.M.A.R.T. makes a status report available to the host. Not all failures are predictable. S.M.A.R.T. predictability is limited to the attributes the drive can monitor. For more information on S.M.A.R.T. commands and implementation, see the Draft ATA-5 Standard.

SeaTools diagnostic software activates a built-in drive self-test (DST S.M.A.R.T. command for D4H) that eliminates unnecessary drive returns. The diagnostic software ships with all new drives and is also available at: seatools.seagate.com.

This drive is shipped with S.M.A.R.T. features disabled. Users must have a recent BIOS or software package that supports S.M.A.R.T. to enable this feature. The table below shows the S.M.A.R.T. command codes that the drive uses.

Table 9 S.M.A.R.T. commands

Note: If an appropriate code is not written to the Features Register, the command is aborted and 0x04 (abort) is written to the Error register.

Seagate Technology LLC

• AMERICAS Seagate Technology LLC 47488 Kato Road, Fremont, California 94538, United States, 510-661-1000
• Publication Number: 201370100, Rev. A June 2021

Frequently Asked Questions

What is the Seagate SkyHawk ST4000VX016 Internal Hard Drive primarily designed for?

The Seagate SkyHawk ST4000VX016 is specifically designed for surveillance systems, offering reliable storage for security footage.

What is the storage capacity of the Seagate SkyHawk ST4000VX016 Internal Hard Drive?

The Seagate SkyHawk ST4000VX016 has a storage capacity of 4TB, making it suitable for storing large amounts of surveillance video data.

What interface does the Seagate SkyHawk ST4000VX016 use for connectivity?

The Seagate SkyHawk ST4000VX016 uses a SATA III interface for connectivity to your surveillance system.

Is the Seagate SkyHawk ST4000VX016 compatible with a wide range of surveillance systems?

Yes, the Seagate SkyHawk ST4000VX016 is compatible with a variety of surveillance systems, making it versatile for different setups.

Does this hard drive come with any specialized features for surveillance applications?

Yes, the Seagate SkyHawk ST4000VX016 includes specialized features such as surveillance-optimized firmware and rotational vibration sensors to enhance its performance in surveillance applications.

Can the Seagate SkyHawk ST4000VX016 handle the continuous writing and reading demands of surveillance recording?

Yes, the SkyHawk ST4000VX016 is engineered to handle the continuous writing and reading demands of surveillance recording, ensuring reliable and uninterrupted operation.

What is the spindle speed of the Seagate SkyHawk ST4000VX016 Internal Hard Drive?

The Seagate SkyHawk ST4000VX016 operates at a spindle speed of 5900 RPM (Revolutions Per Minute).

Is the Seagate SkyHawk ST4000VX016 designed for 24/7 operation?

Yes, the Seagate SkyHawk ST4000VX016 is designed to operate 24/7, making it ideal for surveillance systems that require constant recording.

Can I use the SkyHawk ST4000VX016 for storing data other than surveillance footage?

While it is optimized for surveillance, you can use the SkyHawk ST4000VX016 to store other types of data as well, although its surveillance-specific features are most beneficial in that context.

What kind of warranty does Seagate offer for the SkyHawk ST4000VX016 Internal Hard Drive?

Seagate typically offers a limited warranty for their hard drives. You should check the warranty details provided by Seagate for the specific terms and conditions.

Is the SkyHawk ST4000VX016 compatible with RAID configurations for added data redundancy?

Yes, the Seagate SkyHawk ST4000VX016 can be used in RAID configurations to enhance data redundancy and reliability.

Does the SkyHawk ST4000VX016 have any built-in error correction mechanisms to ensure data integrity?

Yes, the SkyHawk ST4000VX016 includes error correction mechanisms to help maintain data integrity, important for surveillance footage.

Reference:Seagate SkyHawk ST4000VX016 Internal Hard Drive User Manual- device.report

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