SEAGATE Exos X 4006 Series Band Portal Installation Guide
- October 27, 2023
- Seagate
Table of Contents
SEAGATE Exos X 4006 Series Band Portal
Obtaining and Installing a License
This document describes:
- How to install a software license, purchased with a 4006 Series storage system, during system setup
- How to obtain and install a software license for a 4006 Series storage system that is already in use
The license file contains a license key that activates expanded functionality in the system. When license installation succeeds, the licensing change takes effect immediately. Because license data is stored on the enclosure midplane, it applies to both controllers in a dual-controller system and remains in effect if either controller is replaced.
Installing a license during system setup
- Save the license file to a location on your network that the storage system can access.
- Sign in to the Storage Management Console as a user with the managerole on the controller for which the license was generated. When you connect to Storage Management Console the first time, an onboarding wizard guides you through system configuration.
- Follow the on-screen directions to install the license file.
Obtaining and installing a license after system setup
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In the Storage Management Console, select Maintenance > Support > Collect Logs to download system logs so Technical Support can ensure that proper information is included in the license.
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Contact Technical Support using one of these methods:
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Call 1-800-SEAGATE.
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Email frontline@seagate.com
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Open a service request in SalesForce at www.seagate.com/direct-partners
Provide the following information: -
User name
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Company name and address
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User phone number and email address
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The system log file from step 1
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Software product part number, as specified in the following table Technical support will send the license file to the email address that you provided.
Product| Part number| Description
---|---|---
All| SW-BUNDLE| Tiering, snapshot, and asynchronous replication licenses
All| SW-BUNDLE-M1| Software bundle, 1-year support
-
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When you receive the license file, save it to a location on your network that the storage system can access.
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In the Storage Management Console, select Maintenance > Support > Licensing to install the license file.
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Regulatory and compliance information
For the latest regulatory and compliance information see
www.seagate.com/support. Scroll down to the Compliance, Safety and Disposal
Guide link.
Open source third-party licenses and code
Seagate storage products use open source software components. To view
information about open source software licenses and open source code used in
Seagate storage products, see
www.seagate.com/support
References
- Direct Customers and Suppliers | Seagate US
- Seagate Support | Support Seagate US
- Direct Customers and Suppliers | Seagate US