PRIMO DV2-WS Freezer User Manual

June 16, 2024
PRIMO

PRIMO DV2-WS Freezer

PRIMO-DV2-WS-Freezer-product

Product Information

Specifications

  • Model : DV2-WS / PR105DV / PR106DV / PR115DV / PR116DV / PR117DV / PR146DV / PR147DV / PR148DV
  • Manufacturer : Primo Elektro
  • Website : www.primo-elektro.be

Product Usage Instructions

Warranty

Dear customer, all our products undergo strict quality control before being offered to you. If you still experience any issues with your appliance, please contact our customer service for assistance.

Safety Instructions

Prior to using this product, please read and follow these safety instructions:

  • Do not use this product in kitchen corners for staff in stores, offices, or similar professional environments.
  • Avoid using this product in farms, hotel and motel rooms, and other similar environments.
  • Any electrical work required for installation should be performed by a qualified electrician or competent person.
  • Do not install the product near a gas or electric stove, or any heat source that may come into contact with it. Flammable materials are present at the back of the appliance.
  • Ensure there is proper ventilation in the installation area. The appliance is designed for use in a space where the ambient temperature falls within the specified climate class indicated on the label at the back of the appliance.
  • This product is intended for household use only.

Parts

The product consists of the following parts:

  1. Freezer
  2. Removable shelf
  3. Thermostat knob (at the back)
  4. Adjustable feet
  5. Hinge cover plate
  6. Door
  7. Intermediate layer
  8. Temperature sensor

Installation

Follow these steps to install the product:

  1. Choose a dry and well-ventilated space for installation.
  2. If any electrical work is required, it should be performed by a qualified electrician or competent person.
  3. Ensure the appliance is not installed near a gas or electric stove, or any heat source that may come into contact with it.
  4. Avoid installing the product in an area where it may be exposed to direct sunlight or humidity.
  5. Place the product on a stable surface and adjust the feet for proper leveling.
  6. Connect the product to a suitable power source.
  7. Allow the product to stabilize for a few hours before turning it on. This allows the refrigerant to settle.

Changing the Direction of Door Rotation

To change the direction of door rotation, please refer to the instruction manual provided by the manufacturer.

Usage

To use the product:

  1. Ensure the product is properly installed and connected to a power source.
  2. Open the door to access the freezer compartment.
  3. Adjust the temperature using the thermostat knob located at the back of the product.
  4. Place food items inside the freezer compartment, ensuring proper spacing for air circulation.
  5. Close the door securely after use.

Maintenance and Cleaning

To maintain and clean the product:

  1. Regularly remove any frost or ice buildup inside the freezer compartment.
  2. Clean the interior and exterior surfaces of the product using a mild detergent and a soft cloth.
  3. Do not use abrasive cleaners, solvents, or sharp objects that may damage the product.
  4. Periodically check and clean the condenser coils at the back of the product to ensure proper functioning.

FAQ

  • How do I claim warranty for my product?
    • If you experience any issues with your product, please contact our customer service for assistance with warranty claims.
  • Can I use this product in a professional environment?
    • No, this product is not recommended for use in professional environments such as stores, offices, or similar settings.
  • Can I install the product near a heat source?
    • No, it is not recommended to install the product near a gas or electric stove, or any heat source that may come into contact with it. Flammable materials are present at the back of the appliance.
  • Can I use an extension cord or power strip with this product?
    • No, it is not recommended to use an extension cord or power strip. The product should be connected directly to a suitable power source.

WARRANTY

Dear client,

All of our products are always submitted to a strict quality control before they are sold to you. Should you nevertheless experience problems with your device, we sincerely regret this. In that case, we kindly request you to contact our customer service. Our staff will gladly assist you.

www.primo-elektro.be

Monday – Thursday: 8.30 – 12.00 and 13.00 – 17.00
Friday: 8.30 – 12.00 and 13.00 – 16.30

This appliance has a two year warranty period. During this period the manufacturer is responsible for any failures that are the direct result of construction failure. When these failures occur the appliance will be repaired or replaced if necessary. The war-ranty will not be valid when the damage to the appliance is caused by wrong use, not following the instructions or repairs executed by a third party. The guarantee is issued with the original till receipt. All parts, which are subject to wear, are excluded from the warranty. If your device breaks down within the 2-year warranty period, you can return the device together with your receipt to the shop where you pur- chased it. The guarantee on accessories and components that are liable to wear-and-tear is only 6 months.
The guarantee and responsibility of the supplier and manufacturer lapse automati-cally in the following cases.

  • If the instructions in this manual have not been followed.
  • In case of incorrect connection, e.g., electrical voltage that is too high.
  • In case of incorrect, rough or abnormal use.
  • In case of insufficient or incorrect maintenance.
  • In case of repairs or alterations to the device by the consumer or non-autho-rised third parties.
  • If the customer used parts or accessories that are not recommended or pro-vided by the supplier / manufacturer.

SAFETY INSTRUCTIONS

To ensure safety, you must read this manual thor-oughly. This appliance is made for domestic use and should only be used according to the instructions described below.

  • This device may be used by children from the age of 8 years and by persons with a physical sensory or mental limitations or lack of experience and knowl-edge if these persons are supervised have been given supervision or instruction concerning the use of the appliance in a safe manner and that they also know the hazards involved in using the device.
  • Children must not play with the appliance.
  • Maintenance and cleaning of the appliance must not be done by children, unless they are older than 8 years of age and are supervised.
  • Keep the appliance and cord out of the reach of chil-dren under the age of 8.
  • If the electrical cord is damaged, it must replaced by the manufacturer, its after-sales service or a similarly qualified person person in order to avoid any accident.
  • Caution : the appliance must not be used with an external timer or remote control.
  • This device is suitable for use in the household envi-ronment and in similar environments such as :
    • Kitchen corner for staff of stores, offices and other similar professional environments.
  • Before use, check that the voltage listed on the appliance matches the voltage of your home’s electrical system.
  • Do not leave the cord hanging on a hot surface or over the edge of a table or countertop.
  • Close supervision is necessary when the appliance is used by or near children.
  • Use of accessories not recommended or sold by the manufacturer may cause fire, electric shock or injury.
  • Unplug the appliance when not in use, before assembling or disassembling parts, and before cleaning. Unplug the power cord by the plug itself. Never pull on the cord to unplug the unit.
  • Do not use the appliance outdoors.
  • Use the appliance only for its intended purpose.
  • Before first use, remove all packaging materials and any promotional stickers.
  • This appliance is heavy. Be careful when moving it.
  • Do not make any adjustments to the device, this could be dangerous. If electrical work must be done to install the appliance, it must be done by a qualified electrician or competent person.
  • Only store edible foods in the freezer.
  • After installation, let the appliance stand for 3 hours before turning it on. This will allow the refrigerant to settle.
  • WARNING! Never put this unit on or near a gas fire or electric fire or in a place where it could come in contact with a heat source. There are flammable materials on the back of the appliance.
  • Pay attention to the “fire hazard – flammable mate-rial” symbol located on the back of the appliance.
  • The appliance must not be used with an extension cord or power strip.

Follow the instructions below to prevent food contami-nation:

  • Opening the door for long periods of time can sig-nificantly increase the temperature in the appliance’s compartments.
  • Clean surfaces that may come in contact with food regularly. Keep the condensation channel and drain hole at the back of the appliance clean.
  • Store raw meat and fish in suitable containers in the refrigerator so that it does not come in contact with or drip on other food.
  • If the appliance is left empty for a long time, you should turn it off, defrost and clean it. Let it dry and leave the door open to prevent mold from growing inside the appliance.
  • This freestanding appliance should not be built-in.
  • Install the appliance in a dry and well-ventilated area. The appliance is intended for use in an area where the ambient temperature falls within the following class de-pending on the climate class found on the rating plate on the back of the appliance.
    Climate class| Ambient temperature
    ---|---
    SN| Between 10°C and 32°C
    N| Between 16°C and 32°C
    ST| Between 18°C and 38°C
    T| Between 18°C and 43°C

SAVE THIS MANUAL FOR FUTURE REFERENCE

PARTS

PRIMO-DV2-WS-Freezer-fig1

  1. Freezer
  2. Removable rack
  3. Thermostat knob (on the back)
  4. Adjustable feet
  5. Cover plate for door hinge
  6. Door
  7. Intermediate layer
  8. Temperature sensor

INSTALLATION

Caution:

  • Make sure the unit is not standing on the electrical cord.
  • Parts that get hot should not be exposed. If possible, place the back of the unit close to a wall, but leave the required distance open for ventilation.
  • After installation, let the unit stand for 3 hours before turning it on. This will allow the refrigerant to settle.

This unit is designed to operate in ambient temperatures between 16°C and 38°C. If the ambient temperature falls outside this range, the appliance will not operate correctly. The food may then spoil.

For proper operation, the unit must be installed:

  • in a dry environment
  • away from direct sunlight
  • away from extreme temperatures (and therefore not next to a hob or other heat sources)
  • on a strong, stable floor

Ventilation

A clearance of 50 mm must be maintained above the freezer.
If no free space is possible above the appliance, 25 mm of free space should be kept on the sides of the appliance.

Levelling

The freezer must be completely straight and level so that it does not wobble: Set the appliance straight and check that the 2 adjustable feet are firmly on the ground when the appliance is straight and level. If necessary, adjust the feet by screwing them in or out of the unit.

Caution : This unit is heavy, please be careful.

PACKING FROZEN FOOD

To prevent food from losing its flavour or drying out, place food in airtight packaging.

  1. Place food in packaging.
  2. Remove air.
  3. Seal the wrapping.
  4. Label packaging with contents and dates of freezing

Suitable packaging: Plastic film, tubular film made of polyethylene, aluminium foil, freezer containers.

RECOMMENDED STORAGE TIMES OF FROZEN FOOD IN THE FREEZER

These times vary depending on the type of food. The food that you freeze can be preserved from 1 to 12 months (minimum at -18°C).

Food Storage time
Bacon, casseroles, milk 1 month
Bread, ice cream, sausages, pies, prepared shellfish, oily fish 2 months
Non-oily fish, shellfish, pizza, scones and muffins 3 months
Ham, cakes, biscuits, beef and lamb chops, poultry pieces 4 months

Butter, vegetables (blanched), eggs whole and yolks, cooked crayfish, minced meat (raw), pork (raw)| 6 months
---|---
Fruit (dry or in syrup), egg whites, beef (raw), whole chicken, lamb (raw), fruit cakes| 12 months

Never forget:

  • When you freeze fresh foods whit a ‘use by /best before/best by/’ date, you must freeze them before the expiry of this date.
  • Check that the food was not already frozen. Indeed, frozen food that has thawed completely must not be refrozen.
  • Once defrosted, food should be consumed quickly.

DIRECTION

CHANGING THE DIRECTION OF DOOR ROTATION

PRIMO-DV2-WS-Freezer-fig2

You can change the direction of rotation of the door. If you wish to do so, proceed as follows:
Attention : Make sure that the appliance is not live!

  1. Remove the protective cap from the hinge and the cover plate on the other side. In the door, remove the cover cap at the top.PRIMO-DV2-WS-Freezer-fig3
  2. Remove the 3 screws located in the upper hinge. Remove the upper hinge.Then you can lift the door out of the lower hinge. Put them in a place where you can store them scratch-free. When you change the direction of rotation of the door, we recommend that you rotate the rubber seal as shown in the picture. This will allow the door to seal perfectly when you replace it.PRIMO-DV2-WS-Freezer-fig4
  3. Tilt the unit, unscrew the feet and remove the 3 screws located in the lower hinge. Then remove the hinge. Loosen the nut and washer, mirror the metal plate horizontally, and reassemble as shown in the photo.PRIMO-DV2-WS-Freezer-fig5
  4. Attach the metal plate to the other side of the refrigerator with 3 screws. Screw the feet into the openings provided for this purpose.PRIMO-DV2-WS-Freezer-fig6
  5. Next, place the unit back on its feet. After this, you can place the door on the lower hinge. Attach the door to the upper hinge. To do this, screw 3 screws into the holes provided. Cover the upper hinge and the screw holes with the hinge cover. Make sure that the rubber seal seals nicely. If this is not the case, repeat step 2.

USE

Remove all packaging materials and any promotional stickers before use. Clean the inside of the unit with lukewarm water and some bicarbonate of soda (5ml for 0.5l of water). Do not use soap or detergent as the smell may linger. Dry the appliance thoroughly

Temperature Control

The thermostat is located on the back of the appliance and can be set to MIN (cold), NORMAL (colder) and MAX (coldest).

The temperature is affected by:

  • The room temperature
  • How often the door is opened
  • How much is in the freezer
  • The position of the appliance

Start-up

  1. Wait 3 hours after installation to start up the freezer.
  2. Plug in the power cord.
  3. Turn the thermostat to the desired temperature setting.
  4. Wait about 4 hours until the desired temperature is reached before putting food in the freezer.

Caution:

  • Do not refreeze food if it has already been defrosted.
  • Do not put beverages with bubbles in the freezer.
  • Be careful when consuming popsicles just out of the freezer to avoid freezer burns.
  • Do not take anything out of the freezer with wet hand.

Tips

  • The freezer makes noise when the compressor pumps the refrigerant around. This is normal.
  • Do not put hot foods in the freezer.
  • Make sure the food is covered.
  • Do not compress the food too much; air should still be able to circulate around it.
  • Do not leave the door open too long. Also make sure that the door is always closed properly again.
  • Label the food with the date to check the shelf life in the freezer.

MAINTENANCE AND CLEANING

Always unplug the appliance before cleaning.

Inside

  • Clean the inside and accessories with warm water and bicarbonate of soda. Rinse and dry thoroughly.
  • Do not use detergents, caustic powders, perfumed cleaning products, floor polish or cleaning products containing bleach or alcohol.

Exterior

  • Wash the exterior with warm soapy water.
  • Do not use caustic or abrasive products.
  • Be careful of the sharp edges on the bottom of the unit.
  • Once or twice a year, remove dust from the compressor with a brush or vacuum cleaner, as the accumulation of dust can affect the performance and energy consumption of the unit.

Defrosting

  1. Empty the freezer.
  2. Unplug it from the electrical outlet.
  3. Open the door.
  4. Place a suitable container to collect the thawing water.
  5. After defrosting, clean the inside and dry thoroughly.
  6. Plug in the power cord

Caution : Do not use sharp objects to scrape the ice off the freezer walls.

Long-term non-use

When the appliance is not in use for a long period of time, unplug the outlet, empty the freezer, defrost and leave the door ajar to avoid odors.

FREQUENTLY ASKED QUESTIONS

Problem Solution
The device is not working. The unit is not receiving power, check that the

power sup- ply is OK.

Check that the plug is plugged in. Check that the correct voltage is used.

The device jumps up too often.| Is the door closed properly?

Have you put hot food in the appliance, causing the appli- ance to work harder to cool?

The door has been open too often or too long. The appliance is getting the wrong voltage.

The appliance is too close to a heat source or direct sun- light.

Problem Solution
The inside tempera- ture of the appliance is too hot. Check that the unit has

power. Check that the plug is plugged in.

The door has been left open too long or too often. The air supply is blocked.

Check that the appliance is getting the correct voltage. The appliance is too close to a heat source or the sun.

The device is making a strange noise.| The device is not standing straight.

The device is placed against another object or against the wall. Move the device.

ENVIRONMENTAL GUIDELINES

This symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it must be brought to the applicable collection point for recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise
be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

The packaging is recyclable. Please treat the packaging ecologically.

WEBSHOP

Following accessories have 6 months warranty, and can be easily ordered using the link below.

 DESCRIPTION REF
Adjustable foot (long) DV2-FOOT
Adjustable foot (short) DV2-SF

PRIMO-DV2-WS-Freezer-fig7

WWW.PRIMO-ELEKTRO.BE

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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