AZDOME PG17 Mirror Dash Cam with WiFi GPS User Manual

June 14, 2024
AZDOME

AZDOME PG17 Mirror Dash Cam with WiFi GPS

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-1

Product Information

Specifications

  • Product: Car Dashcam
  • Manufacturer: Lingdu Co., Ltd.
  • Address: 1801-1808, HaiYun Building, No.468, Minzhi Avenue, Longhua New District, Shenzhen, China. 518000
  • Product Warranty: One-Year Limited Warranty
  • Customer Support: service@azdome.hk
  • Website: www.azdomes.com
  • Version: V20230320

Important Safety Information

  • Only clean the device with a soft dry cloth. For tough dirt, apply some neutral detergent diluted in 5 to 6 parts water to a soft cloth. Note that alcohol, thinner, benzene, etc., could cause damage to the paint or coatings.
  • Avoid making contact with the lens as damage may be caused. If required, clean the glass lens carefully using spectacle lens cleaning fluid on a soft cloth only.
  • The video recordings made by this Digital Video Recorder are intended for personal use only.
  • While driving, do not adjust the controls of your device as this is a distraction to driving.

Warranty & Introduction

Thank you for purchasing this AZDOME dashcam. This instruction manual contains information on how to operate your dashcam. Before using your dashcam, we recommend that you read through this manual to ensure correct usage. To improve the performance of the product, the contents of this manual are subject to change without prior notice. Please read and understand the manual before operating.
Please ALWAYS connect with power when using.

Installation

Mount the Mirror Dash Cam
There are two sets of straps (different lengths) supplied with the Stream Media Mirror Dash Camera. Select the size to best suit your vehicle’s rear- view mirror. The straps should be a tight fit when fitted, thus ensuring the Stream Media Mirror Dash Camera is securely fitted to the existing rear-view mirror.

  1. Attach the upper end of the straps to the retaining hooks on the top of the rear-view mirror.
  2. Put the mirror dash cam in position on the front face of your existing rearview mirror.
  3. Extend the straps around the back of the rear-view mirror and attach them to the bottom retaining hooks.

Apply the Anti-glare Film

  1. Peel the protective paper cover off the film and apply it to the monitor.
  2. Start in the top left corner and smooth the plastic against the monitor carefully to avoid trapping air between the monitor and the film.
    Note: Anti-glare film only reduces the glare but not eliminate the glare.

Rear Camera Installation
The rear camera equipped with a 6-meter cable is to connect to the dash-cam via AV port. Before installation, please check if the provided cable is long enough to reach the rear cam in your car.

  • Position A: Install the rear camera on the rear windshield. Position A is designed for live stream rear review only, not for reversing guide. The installation is easier.
  • Position B: Install the rear camera near the license plate. The back image is crisp and clear for both rear viewing and reversing guide.

Instructions for Reverse Trigger Wiring
To use the reversing function, install the rear camera in position B, then connect the red cable of the rear camera extension cable to the anode of the car reversing lamp.

FAQ

  • How do I clean the device?
    Only clean the device with a soft dry cloth. For tough dirt, apply some neutral detergent diluted in 5 to 6 parts water to a soft cloth. Note that alcohol, thinner, benzene, etc., could cause damage to the paint or coatings.

  • Can I adjust the controls of the device while driving?
    No, adjusting the controls of the device while driving is a distraction and should be avoided.

  • Where can I find the warranty information?
    The product comes with a one-year limited warranty. For more information, please refer to the product warranty section in this manual or contact customer support at service@azdome.hk.

Important Safety Information

  • Please read this manual carefully before operation and keep it for future reference. It will be helpful should you encounter any operational problem.

  • Please only use AZDOME car charger in this package.

  • Be sure to format your microSD card with your dashcam for the first time use. Periodically reformat the memory card. Every 2-3 weeks we recommend that you reformat the memory card. As formatting the card will remove all content, firstly you could downloaded any files from the card that you may want to keep.

  • Do not remove or insert the memory card when the Stream Media Mirror Dash Camera is turned on. This may damage the memory card.

  • Do not remove or insert GPS or rear camera when the StreamMedia Mirror Dash Camera is turned on. This may damage the camera.

  • The camera is designed to power up and record automatically when it receives power. Then saves the video record and turns off automatically when the car shuts off.

  • Please MAKE SURE to connect all cameras and wires BEFORE power ON the Mirror Screen, otherwise, the camera cannot work properly.

  • Improper installation will void manufacturer’s warranty. The installation instructions do not apply to all types of vehicles, and are written as guidelines to assist in installing the system.

  • Consult an experienced technician if you are not comfortable installing the product.

  • Do not expose this product to rain, moisture or water under any circumstances, doing so may result in the risk of electric shock or fire.

  • Do not obscure the view of the road ahead or impede the deployment of any airbags in the event of an accident.

  • Only clean the device with a soft dry cloth, for tough dirt, apply some neutral detergent diluted in 5 to 6 parts water to a soft cloth.
    Note that alcohol, thinner, benzene etc could cause damage to the paint or coatings.

  • Avoid making contact with the Lens as damage may be caused.

  • If required clean the glass lens carefully using spectacle lens cleaning fluid on a soft cloth only.

  • The video recordings made by this Digital Video Recorder are intended for personal use only.

  • Whilst driving, do not adjust the controls of your device as this is a distraction to driving.

Warranty & Introduction

Thank you for purchasing this AZDOME dashcam. This instruction manual contains information on how to operate your dashcam.Before using your dashcam, we recommend that you read through this manual to ensure correct usage. To improve the performance of the product, the contents of this manual are subject to change without prior notice. Please read and understand the manual before operating.

  1. Please ALWAYS connect with power when using.
  2. A 64GB microSD card is provided with the AZDOME dashcam when you purchase the product. One 64GB SD Card has been inserted into the dash cam. Be sure to format your microSD card with your dash cam for the first time use.
  3. service@azdome.hk
  4. Scan QR code to download Manual

Product Diagram

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-3
AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-4

  1. Mini-USB Charging Port
  2. Rear Camera Slot(AV-IN)
  3. TFCard Port
  4. GPSPort
  5. Front Camera
  6. Touch Screen
  7. Reset
  8. Speaker
  9. Power
  10. !MIC
  11. RearCamera
  12. vent

Installation

Mount the Mirror Dash Cam

  • There are two sets of straps (different lengths) supplied with the Stream Media Mirror Dash Camera, select the size to best suit your vehicle’s rear-view mirror
  • The straps should be a tight fit when fitted, thus ensuring the Stream Media Mirror Dash Camera is securely fitted to the existing rear-view mirror
  1. Attach the upper end of the straps to the retaining hooks on the top of the rear-view mirror.
  2. Put the mirror dash cam in position on the front face of your existing rear view mirror. Extend the straps around the back of the rear-view mirror and attach them to the bottom retaining hooks.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-5

Apply the Anti-glare Film

  1. Peel the protective paper cover off the film and apply it to the monitor.
  2. Start in the top left corner and smooth the plastic against the monitor carefully to avoid trapping air between the monitor and the film.
    Note:
    Anti-glare film only reduce the glare but not eliminate the glare

Rear Camera Installation
The rear camera equipped with a 6-meter cable is to connect to the dash-cam via AV port. Before installation, please check if the provided cable is long enough to reach the rear cam in your car.

  • Position A: Install the rear camera on the rear windshield. Position A is designed for live stream rear review only, not for reversing guide. The installation is easier.
  • Position B: Install the rear camera near the license plate. The back image is crisp and clear for both rear viewing and reversing guide.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-6

Instructions for Reverse Trigger Wiring
To use the reversing function, install the rear camera in position B, then connect the red cable of rear camera extension cable to the anode of the car reversing lamp.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-7

Wire Layout in the Vehicle

  1. Plug the car charger into the mirror dash cam and connect it to the cigarette lighter.
  2. Attach the GPS module to the GPS port, remove its sticker, and place it on your car dashboard.
  3. Start your car’s ignition and watch as the dashcam powers on automatically.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-8

Wiring lmages

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-9

Product Icons

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-10

  1. Recording Timer Shows the elapsed recording time
  2. Screen Brightness Control Touch/tap to increase or decrease the screen brightness
  3. WDR Wide Dynamic Range
  4. G-sensor Show the status of G-sensor
  5. Micro SD Card Show the status of Micro S D Card
  6. GPS Show the status of GPS signal
  7. Collision Detection Parking Show the status of Collision Detection Parking Mode
  8. Battery Indicator Show the status of Battery
  9. Date/Time Shows the date and name of the day
  10. Photo Shooting Touch to take photos
  11. Emergency Lock Touch during recording to lock the current recording file
  12. Record Audio Touch to turn on/off audio recording
  13. Start/Stop Recording Touch to turn on/of f recording
  14. WiFi Status Touch to turn on/off WiF i mode
  15. Playback Video Touch to enter into playback inter face
  16. Setting Touch to enter into system setting
  17. Adjust View Angle Touch to adjust view angle, can’t work when dual camera display.
  18. Swipe left on the screen Swipe left on the screen to shift Front Camera/Rear Camera/Dual Camera

Using Dash Cam

Power ON/OFF
The camera is designed to power up and record automatically when it receives power.
Then saves the video record and turns off automatically when the car shuts off.

  1. Auto Power ON/OFF:
    • Plug car charger to cigarette lighter socket.
    • When the car engine is on, dash cam will turn ON and start recording automatically.
    • When the car key is turned to LOCK position, dashcam automatically saves the recording and turns OFF.
  2. Manual Power ON/OF Manually
    • Turn ON: Press the power button once.
    • Turn OFF: Press and hold the power button for at least 3 seconds.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-11

Power

  • Short press to turn on/off screen
  • Press and hold for 3-second to turn off dash cam

How to Format SD card

Be sure to format your micro SD card with your dashcam for the
first time use. Please ignore if you have already formatted for the
first time turn on.

  1. This menu will appear when you touch the screen.
  2. Touchto enter into system settings.
  3. Touch [System Settings) → Touch (Format] →[ALL data will be deleted) notification will appear~Touch [OK] to format your micro SD card.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-13

Note:

  • This will erase ALL files, including files that have been previously locked.
  • Reminder: Please format the SD card monthly in order to fresh the storage, this will also release out the space from locked files.

Time Zone

  • Adjust your Timezone setting Some examples of GMT:
    GMT-7:Los Angeles -GMT-4:NewYork -GMT+10: Sydney

  • Please make sure to adjust time zone setting during standard vs. daylight savings time.

  • If you are unsure of your GMT, please look up your city on http://www.greenwichmeantime.com/time-zone/usa/

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-14

OPERATION

Recording Mode Operation

  • Slide left/right to adjust the brightness.
  • Touch to adjust view angle, it can’ t work when dual camera display.
  • Swipe left on the screen to shift Front Camera/Rear Camera/ Dual Camera.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-15

Display
There are four display modes for this mirror dash cam.

  • The mirror continues to record font and rear on which display mode or even if the screen is off.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-16

Display Off Mode

  • When the screen is on, press the POWER button to turn off the display as a normal mirror.
  • Or if no operation is detected after setting time, the device will enter screensaver mode. Press POWER button will reactivate the screen.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-17

FUNCTION

Touch to enter into system settings

General Settings
Collision Detection Parking— Off(Default)/ On

  1. Enable the function.
  2. When you turn OFF the car’s engine and turn the key to the lock position. Then the dash cam will power off.
  3. If someone hits your car, then the camera will power on and start to record a minute video, lock & saved in “Event” folder of Micro SD card > then power off again.
    Note:
    If “Time-Lapse Parking Mode” and “Collision Detection Parking Mode” are enable simultaneously, the dash cam will give priority to enabling “Time Lapse Parking Mode”

Time-Lapse Parking Mode — Off(Default)/On
When connected to the car charger, this feature is not visible. It
can only be enabled when connected to the Mini 3-lead hard-
wire kit. Time Lapse Parking Mode allows you to watch a time-
lapse of what was going on around your car while you were gone.

  1. After connecting the hard-wire Kit, enable the function.
  2. When you turn OFF the car’s engine and turn the key to the lock position. Then the dash cam will stop the loop recording and it will go into Time Lapse Parking Mode automatically.
  3. lf someone hits your car, then the camera will stop Time Lapse Parking Mode and start to record a Loop Recording video(1/3/5 minutes) and lock & saved in “Event” folder of Micro SD card > then go on Time Lapse Parking Mode.

Time Lapse Recording Time – 2/ 8/ 12/ 24Hours(Default)
When connected to the car charger, this feature is not visible. It can only be enabled when connected to the Mini 3-lead hard-wire kit. Time-lapse video is a shooting technique that compresses longer videos into shorter ones. The dash cam can enter time-lapse mode when the vehicle is turned off, and it will compress and save 24 hours of recorded video within the time frame you set.

G-Sensor – OFF/ Low/ Medium(Default)/ High
G-Sensor is a 3-axis impact gravitational accelerometer which is designed to detect physical and gravitational forces on the camera.While Video is Being Recorded: In the event when G-Sensor is triggered due to physical or gravitational impact force on the camera, the current loop cycle length of video file will be locked so it will NOT be deleted by loop cycle function.

Stamp – OFF/ On(Default)

  • This stamps menu allows you to choose your choice of stamps for the bottom of the video.
  • AZDOME Logo and model, Date & Time, speed, GPS Coordinates.

Screen-saver – OFF/ 1(Default)/3/5 minutes

  • 1/3/5 minutes: The dash cam LCD screen will turn off after
  • 1/3/5 minutes, but still recording.
  • Off: The dash cam LCD screen will always on.

Time

  1. To set the date & time, please do as below:
  2. Please connect GPS module. 2Set the TimeZone setting value first.
  3. Set the Date/Time: Year-Month-Day-Hour-Minute The dash camera will set the date and time based on the GMT/UTC value selection when it receives the GPS signal automatically.
  4. If you don’ t know your timezone value please go to this website: www.timeanddate.com/time/map

Beep Sound — Off/ Low/ Medium(Default)/ High
This feature allows you to turn ON/OFF camera button’s beep sound.

Speaker Volume – OFF/ High/ Middle(Default)/ Low
Speaker Volume can be adjusted to Off, High, Low or Middle (Default) settings. Use these options to turn the speaker sound on/off or adjust its volume as per your preference.

Time Zone Setting

  • From GMT – 12, GMTO, GMT+12,
  • If you don’t know your timezone value please go to this website: www.timeanddate.com/time/map
  • Please scroll down to view the next set of menus.

Speed Unit – KM/H, MPH(Default)
You can choose desired speed option stamp to be displayed.

Frequency — 50HZ/60HZ(Default)
Here you should choose the frequency accordingly to your power supply specification used in your country based on your geographical location.60 Hz (USA – North America) 50 Hz (Europe – Most Asian Countries)

Fatigue DrivingReminder — OFF(Default)/ 1/2/4 Hours
The dash cam will remind you to pay attention to the driving time according to the time interval you set to avoid fatigue driving.

Format Remind — OFF 15/ 30(Default)/ 60 Days
This feature allows you to set a FORMAT REMINDER to format your memory card. Once set, the camera will remind you to format your memory card at a set interval.

Vertical Flip Rear Camera- Off(Default)/ On
This feature enables you to flip your video by 180 degrees, ensuring that the correct side of the image is displayed when the rear camera is mounted upside- down.

Video Settings

Resolution – 1440P+1080P/ 1080P+1080P
Allow to choose the desired video resolution. Higher resolution and fps videos result in smoother videos, but also take more storage space.

Loop Recording – 1minutes/ 3minutes(Default)/ 5minutes
Enable continuous recording on the dash-cam. Note that when the memory card is full, the dash-cam will automatically delete the oldest files to make space for new recordings. You can choose the length of each video file for loop recording.

WDR — On/OFF(Default)
Wide Dynamic Range (WDR) improves the exposure by taking the combinations of over exposed and under exposed image into one robust wide range of lighting with higher depth image.

System Settings

Language — Multilingual
Allow to choose your desired language for dash-cam system.

Version
Here you can check the current firmware version installed on your camera. You will need this information in the future to check if newer version of firmware is available.

GPS info
Show the satellite numbers, Date/Time, Longitude, Latitude, Speed, Direction

Default Settings
Here you can restore all the settings to factory default settings.

Playing Video Files Using Dash Cam

  • To select a video or photo for playback, press the button.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-19

  • Select the desired file from the list and then press the file name to start playback.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-20

  • Emergency Video: It’s the video files that dashcam locks when the car’s shocked or manually locking.
  • Normal Video: It’s the video files that are saved in normal loop recording mode.
  • Photo : It’s the picture files that are taken.
    Return to the list

Playing Video Files Using Your Computer

The GPS Player enables display of traveling track information when playing a video.

  1. Please remove the Micro SD card from camera and connect the Micro-SD card to the computer via a card reader.

  2. Go to our website: www.azdomes.com/pages/support to download the AZDOME Player (For Windows32bits/64bits or macOS)
    Note: Please close or ignore the prompt of the anti-virus software, we confirm that it will not bring any security impact to your computer.

  3. After installation, there are two methods to play the video files.

  • Method 1:
    Click File-Open icon O to choose the folder Normal / Event / which you want to play, click to start play.
    (Note that you CANNOT see any video files, please select a whole folder Normal or Event to play.)

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-21

  • Method 2:
    Select from “PC” and find the memory card disk, you should be able to see drive “D” or “E” or other name depending on the pre -installed hard drives. Once you find the added flash drive, double click in it, then you will see the file AZDOMEfolder > Normal / Event / Photo > Front/Rear

    • Normal: Video records of front and rear road tracks

    • Event: The locked video records of front and rear road tracks

    • Photo: Pictures saved

    • Front: The file of front camera

    • Rear: The file of rear camera

  • Choose one video file you want to play, you can drag and drop the file directly to the player. You can get the GPS information on the player.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-24

Playing Video Files Using Your Smartphone

Check real-time video using your smartphone
To connect to the AZDOME app, activate WiFi mode on your dashcam by tapping the WiFi icon displayed on the screen. This will reveal the WiFi name and password in the bottom right corner of your screen. Use this information to establish a connection with the AZDOME app.

  1. Search for the AZDOME app in the Google Play Store or Apple App Store and install it on your smartphone.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-25

  1. Go to Phone’s Settings > WiFi > Select WiFi of the dash cam. After it’s connected to the WiFi, it will say ‘No Internet Connection’ which was normal. Because dash cam WiFi is ONLY for video/photo transfer function, NOT made to broadcast footage over the cloud or internet, please ignore the prompt. WiFi Name SSID: PG17_ Default PASSWORD: 12345678

  2. There will show dash cam model PG17 when connect successfully. Press “Check Real-time Video” to live video preview interface.

  3. Now you canviewthe video currently being recordedi real-time by connecting your smartphone to the dashcam via Wi-Fi Direct.

  4. Please STOP recording first, then press the ‘Device Album’ to get Photo, Video, Emergency files.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-28

Download the video files into your smartphone

  1. Go to Dashcam Preview interface. Please STOP recording first, then press the ‘Device Album’ to get Photo, Video, Emergency files.
  2. Select the video files to download into your smartphone.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-29

  1. pressthe icon to download the video files. However, it will take a bit of time to download one video file.
  2. Then you can find these downloaded video files in APP original interface menu named ‘Local Video’

Note:

  1. WiFi Direct lets you directly connect your smartphone to your dash cam via WiFi within a range of 10FT.
  2. Once it is connected to the AZDOME APP it will automatically update the date/time.
  3. The AZDOME is available for devices running Android 5.0 and higher, or iOS 9.0 and higher.

FAQ

  • What is a WiFi Feature?
    The WiFi feature has been designed so you can pair your dash camera wirelessly with your smartphone and access your recording instantly from the dash cam. Here you can view, download and share your videos easily with your friends and family. Just like how you would connect your Bluetooth speaker to your smartphone for wireless music play, the same way dash cameras use WiFi signal (instead of a Bluetooth) to pair your smartphone with AZDOME PG17.

  • Can I watch the videos around my car remotely?
    NO. AZDOME dash cam is NOT made to broadcast footage over the cloud or internet. It is NOT a cloud or an IP camera and it is NOT meant to do that. You can get live video and footage on AZDOME dash cam’s APP as long as you stay within the 10FT range from the dashcam.

  • What is the WiFi Range?
    The WiFi signal range is about 10FT when there are NO obstructions in the middle. Please NOTE that just like your home WiFi network, you don’t have WiFi signal outside your home, the same way, WiFi range is 10FT from this small device.

For Android phones:
When installing the AZDOME APP, it will have two pop-up prompts, select “While using the APP’ to allow AZDOME to access this device’s location, and select ‘Allow’ to allowAZDOME to access photos and media on your device. There is one extra step you will have to take for the first time. Once you connect to the WiFi of PG17, it will say ‘No Internet’. Which is fine. Wait about 10-15 seconds until you see the below pop up or notification. You just have to tap on the pop up notification that will show up in few seconds to select that you still want to stay connected even though there is NO Internet. Once you select this OK, you are set to go.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-31

Firmware Update

When the camera doesn’ t respond to your operation and the resetting doesn’ thelp, it’s useful to update to the latest firmware. Please follow these steps to update the firmware:

  1. Formet Micro-SD card You can do this by going into the camera’s system settings. (Please NOTE: Make sure to backup your recordings if you need them before formatting the Micro-SD card)
  2. Insert the card into the microSD card reader and connect it to a computer.

AZDOME-PG17-Mirror-Dash-Cam-with-WiFi-GPS-fig-32

  1. According to the original firmware version in your dash- cam, choose the correct firmware to download it from AZDOME official website to download the Latest Firmware www.azdomes.com > Support>Downloads>PG17 Firmware

  2. Copy the firmware to Micro-SD Card Please insert the Micro-SD card to your laptop directly if you have the Micro-SD card slot and Micro-SD-adapter so you can access the Micro-SD card and copy the firmware file named “FW96565A.bin” to it.
    NOTE:

    • Do NOT create any new folder on the Micro-SD card to save the firmware file. Simply copy and paste the file directly to the Micro-SD card.
    • Please make sure that the firmware’s file name doesn’t get changed. Otherwise, the camera will NOT recognize the firmware update.
  3. Insert the MicroSD card into Dashcam
    Now keep the camera plugged into the power and turned off dashcam. Then, Insert the Micro-SD card with the latest firmware file into the camera.

  4. Power on the Dashcam
    Press the POWER button once. This will start the firmware update process. You will NOT see any activity on the display of the camera. It will stay blank during the firmware update for about 30-40 seconds. Once the firmware is updated, the camera will turn ON automatically.
    NOTE:
    Make sure the POWER does NOT get disconnected while the firmware is being updated.

  5. Format Micro-SD Card
    You must de lete the firmware file by FORMAT the Micro-SD card after updating, otherwise the dash cam will update again when next power on.

  6. Check the Latest Firmware Version
    Power on the dashcam again and check the latest firmware version by going dashcam System Settings → Version If you need any help, please email customer care service@azdome.hk with your current firmware version installed in your camera so we can email you back with the correct firmware file for you.

General Troubleshooting

Camera turns ON / OFF automatically?
Ensure that the output current can reach 5V/2.5A and use our car charger. And ensure that the rear camera are connected correctly. It is to improve stability that the dashcam reboots automatically once if it detects that there are different cameras connected.

The power is on, can not be turned on
If the Mirror dash cam does not function normally, try restarting it. To restart the Mirror dash cam with a flattened paper clip, press the small “Reset” hole on top of the device next to the USB port.

Video does not play smoothly

  • You are viewing high-bit rate version of video files. General computer configuration may have problem with faster data processing. Please record videos at lower resolution and try again.
  • If this does not solve the problem, please contact us service@azdome.hk

Device fails to record video or take a picture
Plug in the card. If the card is not recognized, unplug it and plug it in again, or clean up any contamination from the card contacts. If not solved, format the memory card in dash cam.

All buttons fail to function
Press Reset Key to restart the device; If not solved, remove the memory card or rear camera to confirm if the accessories have a effect on it.

Why the rear cam image is converse on the screen?
According to your habit, please set the function named “Rear Video Mirror” at OFF.

Why dash cam can’t get the GPS signal?

  1. Check if the GPS icon status on the screen (it will take 1- 3minutes to get GPS signal successfully)
  2. Depending on the vehicle and the location of the GPS signal can be blocked due to strong radio interference of other electronic devices in the car, the cloudy/rainy weather or mountains, tunnels, tall buildings on both sides of road etc.
  3. Please check if GPS works by taking the GPS Module from the car to outside. If it works then there must be a heavy interference in the car. for example thick car Explosion- proof membrane, metal item and etc.

Time display is incorrect after setting

  • Please ensure to choose the correct time zone when GPS antenna is connected.

  • The Time Zone settings that influence the displayed time & date will be applied upon receiving a GPS connection.

  • Some examples of GMT time off sets are:
    GMT-7: Los Angeles – GMT-4: New York – GMT+10: Sydney

  • Please make sure to adjust time zone setting during standard vs. daylight savings time.

  • If you are unsure of your GMT off set please look up your city on www.greenwichmeantime.com/time-zone/usa/

Dash cam will be warm

  • It is normal. A dash cam of this caliber is a pretty high-tech piece of equipment. When you think about it from an engineering perspective, capturing high quality full HD video takes a large amount of computer processing power.
  • Heat is the by-product of all that data processing that is going on. But not to worry.The case of the Dash cam itself is actually used as a heat-sink (notice the nice vents you see along the top and bottom of these models), so that’s why you may notice it is warm or hot to the touch. Don’t worry, this is normal, and your AZDOME is operating as designd.

Video has no sound?

  • Ensure that “Record Audio” icon is turned ON.
  • Ensure that “Time Lapse Parking Mode” setting is turned OFF within the Menu.

FCC NOTICE

  • This product complies with the radio interface requirements of the European Community.

  • This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

  • Changes or modifications not expressly approved by
    the party responsible for compliance could void the user’s authority to operate the equipment.

  • This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

    • Reorient or relocate the receiving antenna.
    • Increase the separation between the equipment and receiver.
    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    • Consult the dealer or an experienced radio/TV technician for help.

ABOUT COMPANY

  • Product Car Dashcam
  • Manufacturer Lingdu Co., Ltd.
  • Address 1801-1808, HaiYun Building, No. 468, Minzhi Avenue,
  • Longhua New District, Shenzhen, China. 518000
  • Product Warranty One-Year Limited Warranty
  • Customer Support   service@azdome.hk
  • www.azdomes.com

References

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