Nekteck NK-NM03 Cordless Neck and Back Massager User Manual
- June 16, 2024
- Nekteck
Table of Contents
NK-NM03 Cordless Neck and Back Massager
User Manual
NK-NM03 Cordless Neck and Back Massager
Cordless Neck and Back Massager
Model No.: NK-NM03
Thank you
Thank you for purchasing Nekteck Cordless Neck and Back Massager. Nekteck is
committed to providing our customers with high-quality products and great
services. Should you have any questions or concerns about using your new
product, feel free to contact our helpful customer support team at
support@nekteck.com.
We hope you enjoy your new product!
Explore more surprises at www.nekteck.com
The following pages of this manual have the instructions for all the functions
and features of your Nekteck Cordless Neck and Back Massager. Please read the
user’s manual carefully.
IMPORTANT SAFEGUARDS
To reduce the risk of burns, fire, electric shock, or other injury, follow all
instructions and safety guidelines. Read all instructions before using.
DANGER:
- Always unplug this massager from the electrical outlet immediately after using and before cleaning.
- Examine your massager’s fabric covering for any sign of damage before using. If there are any tears, cracks, or blistering, do not use your massager.
- Never use pins or other metallic fasteners with this massager.
- Keep dry. Do not use the massager if it is wet.
WARNING:
- Do not leave your massager unattended when plugged in. Unplug when not in use, and before putting on or taking off parts.
- Do not operate under a blanket or pillow. Overheating can occur, causing fire, electric shock, or other injury.
- Close supervision is necessary when your massager is used by or near children, invalids, or persons with disabilities. Do not let children use the massager.
- Only use this massager as directed in this manual. Do not use attachments not recommended by Nekteck.
- Do not use the massager if has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or partly/fully immersed in water. Contact Customer Support.
- Do not carry the massager by the cord.
- Keep the cord and adapter away from heated surfaces.
- Do not insert any object into any opening unless directed by the manual.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- To disconnect, turn off all controls, then unplug.
- The massager is not intended for medical use or as a substitute for medical attention.
- Do not crush the massager.
- The massager may get hot enough to cause burns on any control setting. Do not use when sleeping. Do not use on infants, disabled persons, or people who are sleeping or unconscious. Do not use on sensitive skin or if you have poor blood circulation. Check the skin in contact with the heated area of the massager frequently to reduce the risk of blistering.
- Do not use this massager directly on swollen or inflamed areas. If you have any injury, disease, or reduced feeling affecting the areas you want to massage, then consult a physician before using.
- To reduce the risk of electric shock, do not remove the massager covering.
- Do not use the massager for more than 30 minutes at a time.
- Do not use the massager while driving or operating heavy machinery.
- Do not use the massager while wearing loose clothing or jewelry.
- Keep long hair away from massager when in use.
- Do not try to repair the massager. Contact Customer Support if the massager is malfunctioning.
- Positioning your massager incorrectly or applying excess pressure may result in pain or injury.
- Not for commercial use. Household use only.
SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY
PRODUCT INFORMATION
-
PRODUCT DIAGRAM
A Massage Nodes
C Left Strap Control Panel
E Type-C Charging Port
G USB Charging Cable| B Removable skin friendly pad
D Comfort Panels
F Extend Arm Straps
---|--- -
SPECIFICATIONS
Model No.:| NK-NM03
---|---
Rated Voltage:| 5V
Rated Power:| 24W
Default Operation Time:| 15 min
Dimension:| 13.6 x 5.5 x 8.27 Inch
Weight:| 3.92 LB
Power Capacity:| 2600mAh -
CONTROL PANELA Power Button
B Direction Button
C Heat On/Off Button
D Speed Button
E Battery Indicator -
PACKAGE CONTENTS
• Wireless Shiatsu Neck & Shoulder Massager Xl
• USB Cable Xl
• User Manual Xl
• Warranty Card Xl
BEFORE FIRST USE
USING THE MASSAGER
- Remove the Cordless Neck and Back Massager and its accessories from the packaging box. Please double-check if all the items and accessories are complete.
- Make sure the massager is charged.
- Position the massager on the target area. If desired, put your arms through the arm straps to gently apply pressure.
FUNCTION OPERATION
BUTTON | FUNCTION |
---|---|
POWER BUTTON | Press the button to turn the massager on/off. |
DIRECTION BUTTON | Press the button to change the rotation direction of the |
massage nodes. The massage nodes will automatically change their rotation
direction every 60 seconds.
HEAT ON/OFF BUTTON| This button will turn off or on the soothing heat feature.
If the massage nodes are lit up in red and the power indicator is yellow, the
heat feature is turned on.
The default heating level is No heating.
SPEED BUTTON| Press repeatedly to cycle through the massage speed settings:
low, medium, and high.
The default rotating speed is high.
The massager will automatically turn off after 15 minutes. You can press to turn the massager back on. Do not use the massager for more than 30 minutes at a time.
INDICATOR LIGHTS
INDICATOR
LIGHTS| BATTERY STATUS| STATE OF OPERATION
---|---|---
In the charging
state, the red light
is always on| When fusty charged, the
green light is always on| The power is turned on, the
green light is displayed, and
there is no heating by default| After the heating is turned on,
the indicator light changes from
green to yellow| If the red indicator light flashes and the
product does not operate, it means
that the battery No power, need to
charge the product.
| | | |
OPERATION INSTRUCTIONS
SKIN-FRIENDLY FABRIC WRAP:
Wrapped around the massager with more skin-friendly fabric to bring you a more
comfort able experience. Put the wrap around the massager body, then zip it
up to secure it to the massager.
COMMON AREAS OF USE
Note: Do not use this massager on the head, elbows, knees, chest, or
other body parts that the massager does not fit.
The massager can be used on the neck, upper back and shoulders, lower back,
arms, hips, thighs, feet and calves, and areas of your choice where the
massager fits.
TIPS FOR A BETTER MASSAGE
For a deeper massage, gently pull on the arm straps while using the massager.
Keep hair away from the massage nodes. If necessary, tie up hair before using.
Avoid placing too much pressure on the massager (such as pulling too hard, or
using your full body weight).
This may cause discomfort, pain, or injury.
CAUTION: Stop using the massager immediately if you experience extreme
pain or discomfort.
CHARGING YOUR MASSAGER
Note:
- It comes with a USB-A to USB Type-C Cable. The charging cable can be connected to any compatible USB port to make it work. (Reminder: AC Power Adapter is NOT Included).
- When the product is charging, it cannot be turned on to work. Charge the product during the working process, and the product will automatically stop working immediately
- lf you see the red light flashes when turning on the massager and the product does not work, it means that the battery has no power and needs to be charged.
HANDS-FREE DESIGN:
You won’t have to choose between your duty and your health. Wrap Cuddle Plus
around your waist so that you’ll have your hands free to do whatever you have
to.
CARE & MAINTENANCE
- Make sure the unit is completely turned off prior to cleaning.
- Allow unit to cool before cleaning.
- Wipe the massager with a soft, slightly damped cloth for easy cleaning. Do not use abrasive cleaning agents such as benzene, thinner or gasoline.
- Keep the unit away from heat sources, liquids, pets, or children, especially when unsupervised.
- Store the massager in a cool dry place and keep it away from flammable products, explosives, or chemical solutions.
- Do not wrap the cord around the massager when storing to avoid damaging the cord.
- Unplug the massager and allow it to cool down before cleaning.
- Store the massager and adapters in a cool, dry place and away from sharp edges or pointed objects.
- The cloth wrap is machine-washable.
Note:
Massaged area may appear red after use. Please note this is normal, as
bloodflower has increased around the area.
If you are sensitive to hear or have limited temperature perception, use the
heat function with extreme caution. Use a towel, blanket, or other fabric made
from non-flammable materials between your skin and the device to reduce your
body’s exposure to heat, and take 15 to 20-minute breaks between sessions. Be
aware that the friction of the rolling shiatsu massage combined with the heat
function can intensify the heat sensitivity. Wearing rough materials while
using the massager may increase your risk for friction burns.
TROUBLESHOOTING
PROBLEM | POSSIBLE SOLUTION |
---|---|
The massager won’t turn on. | Make sure the massager is fully charged. |
The massager isn’t charging. | Make sure the adapter is correctly connected to |
the massager.
Make sure the charging cable is correctly plugged in and the outlet is working
properly.
Plug in to charge – power light will flash green while charging.
The massager turns off during use.| The massager will automatically turn off
after 15 minutes. You can press to turn the massager back on. Do not use the
massager for more than 30 minutes at a time.
If you have been using the massager for a long time, overheat protection may
have activated. Turn the massager off and allow it to cool for at least 1
hour.
The massager doesn’t get hot enough while heat is turned on.| Press to choose
the heat setting.
Wear thinner clothing if necessary. Thicker clothes will absorb or block heat.
If heat isn’t working at all, contact Customer Support.
You feel pain or excessive discomfort while using the massager.| The massager
may be positioned in an area where it doesn’t comfortably fit. Stop using the
massager and read Important Safety Information and Common Areas of Use.
You may be applying too much pressure while using the massager. Stop using the
massager and allow the affected area to relax. See Tips for a Better Massage.
You hear a mechanical sound when massager is in use.| When the product is in
operation the massage heads will make a mechanical sound ..
Grinding/clicking noises from
the massage head.| Product is malfunctioning, Contact Customer Service.
If your problem is not listed, please contact Customer Support.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
FCC Radiation Exposure Statement: This equipment complies with FCC
radiation exposure limits set forth for an uncontrolled environment. End users
must follow the specific operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC RF exposure compliance
requirements, please follow operation instructions as documented in this
manual. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter. The availability of some specific
channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The
firmware setting is not accessible by the end user.
WARRANTY INFORMATION
TERMS & POLICY
Nekteck Corporation (“Nekteck”) warrants this product to the original
purchaser to be free from defects in material and workmanship, under normal
use and conditions, for a period of 1 year from the date of original purchase.
Nekteck agrees, at our option during the warranty period, to repair any defect
in material or workmanship or furnish an equal product in exchange without
charge, subject to verification of the defect or malfunction and proof of the
date of purchase.
There is no other express warranty. This warranty does not apply:
IF THE PRODUCT HAS BEEN MODIFIED FROM ITS ORIGINAL CONDITION;
- If the product has not been used in accordance with directions and instructions in the user manual;
- To damages or defects caused by accident, abuse, misuse or improper or inadequate maintenance;
- To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Nekteck;
- To damages or defects occurring during commercial use, rental use, or any use for which the product is not intended;
- To damages or defects exceeding the cost of the product.
Nekteck will not be liable for indirect, incidental, or consequential damages
in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product
and is not transferable to any subsequent owner of the product regardless of
whether the product is transferred during the specified term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Nekteck warranty extends only to products purchased from authorized sellers
that are subject to
Nekteck quality controls and have agreed to follow its quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you.
If you discover that your product is defective within the specified warranty
period, please contact Customer Support via
support@Nekteck.com. DO NOT dispose of your
product before contacting us. Once our Customer Support Team has approved your
request, please return the product with a copy of the invoice and order ID.
Every Nekteck product automatically includes a l-year warranty. To make the
customer support process quick and easy, register your product on line at
www.Nekteck.com.
CUSTOMER SERVICE
Feel free to contact our friendly Customer Support Team if you have any
questions or concerns regarding your new product. Your satisfaction is our
priority.
Email: support@nekteck.com
We will reply to your message within 24 hours!
Please include your Order ID in your email when you are contacting Customer
Support for faster solutions.
http://pro.nekteck.com/
QUESTIONS & CONCERNS?
Contact us at support@nekteck.com
Questions or Concerns?
Contact us at support@nekteck.com