Avantree BTDG-45 USB Bluetooth Adapter User Guide
- June 16, 2024
- Avantree
Table of Contents
Wireless USB Adapter
Model No.: BTDG-45
BTDG-45 USB Bluetooth Adapter
IMPORTANT NOTICE
*Please watch step-by-step video tutorial from https://avantree.com/dg45/video before installation.
Avantree DG45 Quick User Guide
Note: If there is no sound, please adjust Windows & your meeting software sound settings:
- Right-click on taskbar > Open Sound Settings > Set default sound output / input device > Choose “Stereo” for streaming music, choose “Hands-Free” for calls on Win 7 / 8/ 8.1 / 10
- Repeat the above steps in your meeting software (i.e. Teams, Zoom, Skype, etc.)
TROUBLESHOOTING:
-
Cannot install the driver
This is often caused by a driver conflict – please try the following:
• Disable your computer’s built-in Bluetooth (if any). This can be done via “Device Manager”(accessed by pressing the Windows key + X) or contact us for support via our Online Clinic / Email / Call (see below info).
• Uninstall other third party drivers: search for “Add or remove programs” from the icon on taskbar. Look for Bluetooth-related drivers such as BlueSoleil, CSR Harmony, Widcomm. Right-click and ‘uninstall’ that you find. -
Unable to Pair with my Bluetooth Device
More than 90% of pairing issues are due to the device not actually being correctly put into pairing mode. Please refer to your device’s user manual or search on Google for how to do this (search for ”your product + pairing”).
Example of pairing mode for headphones: typically, either the LED will flash quickly or two colors of LED will flash alternately.
For more detailed troubleshooting, please visit: https://avantree.com
/product-support/BTDG-45-BLK.
Live Zoom Clinic: https://us02web.zoom.us/j/6855732479
Email: support@avantree.com (Reply within 1
working day)
Call: + 1 800 232 2078 (PT 8-5)
support.avantree.com
User Manuals, FAQ, Video Tutorials and more
Email: support@avantree.com
Chat: www.avantree.com
Live Zoom Clinic: https://us02web.zoom.us/j/6855732479
Time – 11AM – 12PM PST || 2-3PM EST || 7-8PM GMT (EVERY WEEKDAY)
Dispose of the packaging and this product in accordance with the latest provisions.
Z-PKQG-DG45-V5
References
- DG45 Product Support
- Support Center | Avantree
- Wireless TV Headphones, Devices, and Audio Solutions | Avantree
- DG45 Product Support
- DG45 Product Support
- Launch Meeting - Zoom