MELLOW UCBXB-12FQK Metal Platform Bed Frame Installation Guide
- June 16, 2024
- MELLOW
Table of Contents
MELLOW UCBXB-12FQK Metal Platform Bed Frame
Product Information
Specifications
- Model No.: UCBXB-9FQK/ UCBXB-12FQK
- Size : Full, Queen, King
About Mellow
MELLOW is a global design company committed to bringing delight & ease to
your every day by creating fine quality home furnishing essentials that are
user-centric in principle, innovative in function, conscious in sourcing, and
approachable in prices. We travel around the world in search of ingenious
industry experts and fine-quality materials so that we can get you those
thoughtfully designed and consciously made products essential to keeping it
mellow.
Mission
HOME DESIGNS MADE EASY
- Free shipping always
- Ready & easy to set up
- Designs made with you in mind
- Accessible price range
- Human-centered design
- Functions that delight
- Safe sourcing practices
Setting Up the ACE OF BASE: hinged 9/12
Assembly Instructions:
It is recommended to have a team for assembly.
- Match the numbered parts according to the components list.
- Insert the non-slip taped slats into the designated slots.
Having the mattress slide side to side is no fun. That is why we include two non-slip taped slats to ease your bedtime routine.
Please make sure to only remove the top vinyl strip and not the whole tape!
- Ensure that all parts are securely in place.
Important Safety Instructions:
- This product requires adult assembly.
- Remove the mattress and all other objects while moving the assembled unit.
- Small parts. Not intended for children.
- Please use caution when assembling and avoid placing fingers between frame structures while unfolding to prevent hand injuries.
Contact Information
If any part is missing or if you have any questions regarding this product,
please contact our customer service team:
- Email: support@mellow-home.com
- Phone: 1.888.963.5569
- Hours: MON-FRI 8:00 AM PST – 5:00 PM PST
Return Policy
The item must be returned within 30 days of delivery for a full refund. All
items (including accessories and components) must be returned in its original
condition and carton, with original proof of purchase. For Amazon purchases,
we ask that you process your return directly with Amazon according to their
security guidelines. Please register your product on mellow-
home.com/help/register for our 5-year
limited warranty details.
FAQ
- Q: Can I assemble the ACE OF BASE: hinged 9/12 alone?
- A: It is recommended to have a team for assembly to ensure safety and ease of setup.
- Q: How many non-slip taped slats are included?
- A: Two non-slip taped slats are included to prevent mattress sliding.
- Q: What should I do if any part is missing or if I have questions about the product?
- A: Please contact our customer service team by phone or email with the assembly manual open to the components list, ready to provide the model name and component number.
- Q: What is the return policy?
- A: The item must be returned within 30 days of delivery for a full refund. Please refer to the Return Policy section above for more details.
- Q: Is this product suitable for children?
- A: No, this product contains small parts and is not intended for children.
M E L L O W is a global design company committed to bringing delight & ease to your every day by creating quality home furnishing essentials that are user- centric in principle, innovative in function, conscious in sourcing and approachable in prices. Whether you’re a fresh graduate graduating the dorm life, a couple figuring out how to combine two homes, a work-from-homer or a ‘home is exclusively for rest’ kind of person, M E L L O W cares about you and is focused on making your moments at home just right. We travel around the world in search of ingenious industry experts and quality materials so that we can get you those thoughtfully designed and consciously-made products essential to keeping it mellow.
MISSION
HOME DESIGNS MADE EASY
- free shipping always
- ready & easy to set up
- accessible price range
DESIGNS MADE WITH YOU IN MIND
- human-centered design
- functions that delight
- safe sourcing practices
MATCH THE NUMBERS
Easy assembly by matching numbered parts
TEAM ASSEMBLY RECOMMENDED
INSTALLATION
Insert slats with non-slip tape as shown.
Having the mattress slide side to side is no fun. That is why we include two
non-slip taped slats to ease your bedtime routine.
- Please make sure to only remove the top vinyl strip and not the whole tape!*
THIS PRODUCT REQUIRES ADULT ASSEMBLY
If any part is missing or if you have any questions regarding this product,
please contact our customer service team by phone or email with this assembly
manual open to the components list, ready to provide the model name and
component number.
1-888-963-5569
support@mellow-home.com
MON-FRI 8:00 AM PST – 5:00 PM PST
RETURN POLICY
The item must be returned within 30 days of delivery for a full refund. All items (including accessories and components) must be returned in their original condition and carton, with original proof of purchase. For Amazon purchases, we ask that you process your return directly with Amazon according to their security guidelines. Please register your product on mellow- home.com/help/register for our 5-year limited warranty details.
WARNING
Remove the mattress and all other objects while moving the assembled unit.
CHOKING HAZARD
Small parts. Not intended for children.
PREVENT HAND INJURIES
Please use caution when assembling. Avoid placing fingers between the frame
structure while unfolding.
email : support@mellow-home.com
phone : 1.888.9MELLOW (1.888.963.5569)