ingenico Self/3000 User Manual
- June 3, 2024
- ingenico
Table of Contents
**Self/3000 User Manual
**
Introduction
Thank you for choosing a payment terminal Ingenico.
We recommend you to read carefully this guide : It gives you the necessary
information about safety precautions, unpacking, installation, and maintenance
of your terminal.
WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security, we
ask you to use only accessories delivered in box with the product, entrusting
maintenance
operations only to an authorized person.
The Self/3000 can be powered by different sources please respect these
recommendations :
The power sources should comply with Standards IEC60950- 1:2013 Edition 2.2
and EN60950-1:2006 + A11/2009 + A1/2010 + A12/2011 + A2:2013. or IEC 62368-1 :
2014. Moreover, they should be safety Extra-Low Voltage circuits and Power
Limited Sources according to §2.2 and §2.5 (EN 60950-1) or classified ES1/
PS2 according EN62368-1 §6.2.2 and §5.2.1.
Self/3000 CL/Eth power ratings : 9 – 45 Vdc / 2A
Self/3000 CL/Off-Line power ratings : 5 V dc/0.5A
The screw from the kiosk near the ground marks must be used to connect the
product to the earthing.
Nota : Failure to comply with these instructions will void the
manufacturer’s responsibility.
****This symbol indicates an important Warning.
Recommendation
2_1 Safety
Power on / Power down
To power on or power down the Self/3000 connect or disconnect the cable
connected to the MDB power 9-45V (Self/3000 CL/Eth) or USB connector
(Self/3000 CL/Off-Line).
Lithium battery
The Self/3000 is fitted with a lithium battery which is not accessible to the
user. Only a qualified technician may be authorized to open the unit and
change this component.
For switzerland annex 2.15 of SR 814.81 applies for batteries.
SAM connectors
They are operator accessible parts.
This is an Electrostatic (ESD) sensitive area and ESD precautions must be
taken when fitting it As a minimum, the operator should be “Electrostatically
Discharged” via his/her hand to a suitable safe metallic earthing point prior
to opening this area.
Connections to external equipment and circuits
All external circuits and equipment connected to Self/3000 should be Safety
Extra-Low Voltage circuits according to clause 2.2 of Standards
IEC60950-1:2013 Edition 2.2 and EN60950-1:2006 +A11/2009 + A1/2010 + A12/2011
- A2:2013.
Operating conditions
Temperature-20°C to +70°C
2_2 Security of your terminal
Your device fulfils current applicable PCI PTS security requirements.
Upon receipt of your terminal you should check for signs of tampering of the
equipment. It is strongly advised that these checks are performed regularly
after receipt. You should check, for example : that the keypad is firmly in
place; that there is no evidence of unusual wires that have been connected to
any ports on your terminal or associated
equipment, the chip card reader or any other part of your terminal.
Such checks would provide warning of any unauthorised modifications to your
terminal, and other suspicious behaviour of individuals that have access to
your terminal. Your terminal detects any “tampered state”. In this state the
terminal will repeatedly flash the message” Alert Irruption!” and further use
of the terminal will not be possible. If you
observe the “Alert Irruption!” message, you should contact the terminal
helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal is
only granted to staff that have been independently verified as being
trustworthy.
The terminal must never be put in or left at a location where it could be
stolen or replaced by another device.
2_3 Integration
See installation guide.
2_4 Approvals and markings
| Mandatory conformity marking for products sold within the European
Economic Area (EEA). It states
that the product is assessed before being placed on the market and meets EU
safety, health and environmental
protection requirements
---|---
| Indicates that the product has been certified to applicable standards
including standards written or administered by the American National Standards
Institute (ANSI), Underwriters Laboratories (UL), CSA Group (CSA), NSF
International (NSF), and other North American and global Organizations
| Indicates that when the end-user wishes to discard this product, it must be
sent to separate collection facilities
for recovery and recycling
| Indicates that the product operates with a continuous voltage. This symbol
is followed by the ratings (voltage
and current for instance)
| Warning marking which indicates the Mandatory need to read the
instructions
IP 65| Indicates the internal protection based on IEC60529: Front face only.
1st digit 6: Totally dust tight. 2nd
digit 5:Protection against low-pressure jets of directed waterfrom any angle.
2_5 ISED statements
Under Innovation, Science and Economic Development (ISED) Canada regulations,
this radio transmitter may only operate using an antenna of a type and maximum
(or lesser) gain approved for the transmitter by ISED Canada. To reduce
potential radio interference to other users, the antenna type and its gain
should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
2_6 FCC statement
FCC standard compliance marking certifies that the product stipulated below:
Self/3000
conforms to the following harmonized standards:
- part 15 of the FCC rules
This class (B) digital apparatus complies with Canadian ICES-003.
Information to users:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE : This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instruction, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC and ISED radiation exposure limits set forth for
general population. This device must be installed to provide a separation
distance of at least 20cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Maintenance
ATTENTION
Before making any operations of maintenance in the terminal, make sure that
power supply is disconnected.
Cleaning of the terminal
First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:
- Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal.
- Do not clean the electrical connections.
- Do not use in any case, solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts.
- Avoid exposing the terminal to the direct rays of the sun.
3_1 Transport and storage
Use the original packaging for any unit transported or stored.
Disconnect all cables from the terminal during the transport.
3_2 Environment (WEEE, Bateries and packaging)
This product is labeled in accordance with European Directives 2012/19/EU concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
The associated symbol means that WEEE and waste batteries must not be thrown
away but collected separately and recycled.
Ingenico ensures that efficient collection and recycling schemes are set-up
for WEEE and batteries according to the local regulation of your country.
Please contact your
retailers for more detailed information about the compliance solution in place
for disposing of your old product and used batteries.
Packaging waste must also be collected separately to assure a proper disposal
and recycling.
Please note that proper recycling of the electrical and electronic equipment
and waste batteries will ensure safety of human health and environment.
NOTES
“This Document is Copyright © 2021 by INGENICO Group. INGENICO retains full
copyright ownership, rights and protection in all material contained in this
document. The recipient can receive this document on the condition that he
will keep the document confidential and will not use its contents in any form
or by any means, except as agreed beforehand, without the prior written
permission of INGENICO.
Moreover, nobody is authorized to place this document at the disposal of any
third party without the prior written permission of INGENICO.
If such permission is granted, it will be subject to the condition that the
recipient ensures that any other recipient of this document, or information
contained therein, is held responsible to INGENICO for the confidentiality of
that information.
Care has been taken to ensure that the content of this document is as accurate
as possible. INGENICO however declines any responsibility for inaccurate,
incomplete or outdated information. The contents of this document may change
from time to time without prior notice, and do not create, specify, modify or
replace any new or prior contractual obligations agreed upon in writing
between INGENICO and the user.
INGENICO is not responsible for any use of this device, which would be non
consistent with the present document.
All trademarks used in this document remain the property of their rightful
owners.”
Your contact
Code guide: 296304030
www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris – France / (T) +33 (0)1 58 01 80
00 / (F) +33 (0)1 58 01 91 35
Ingenico – SA au capital de 47 656 332 / 317 218 758 RCS Nanterre
Self/3000 Quick start
900050709 R11 000 01/0718
Copyright© 2021 Ingenico
All rights reserved