Avaya 1603 One X Desk Phone Value Edition User Guide

: June 15, 2024
: Avaya

Table of Contents

Avaya 1603 One X Desk Phone Value Edition
Product Information
Product Usage Instructions
OVERVIEW
Conference Calls
Advanced Telephone Features
LEDs
Answering and Making a Call
Avaya Menu
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Avaya 1603 One X Desk Phone Value Edition

Product Information

Specifications
- ```
  *  **Product Name:** IP Office 1403 Telephone
```
- Edition: Avaya one-XTM Deskphone Value Edition
- Issue: 2 (08th March 2010)
LEDs
- The LEDs on the IP Office 1403 Telephone indicate the status of call appearances and features:
- Steady green – Call appearance connected/in use.
- Slow blinking green – Call appearance is ringing/alerting.
- Fast blinking green – Call appearance is on hold.
- Steady red – Call appearance in use or is selected and will be used when you go off-hook.
- Off – Call appearance free/not in use.
Avaya Menu
- The Avaya Menu allows you to adjust and customize phone settings, select the display language, view network settings, and log out. To access the Avaya Menu, press the A button.
- The Avaya Menu has several sub-menus:
- Screen – Adjust brightness or contrast of the display.
- Sounds – Change the ring pattern.
- Visual Alert – Turn visual alerting on or off.
- Advanced – Change the language.

Product Usage Instructions

Making a Conference Call
- While active on a call, press the CONFERENCE button. The call is put on hold.
- Call the person you want to add to the conference.
- When they answer, if they want to join the conference, press the CONFERENCE button again. If they do not want to join the conference, press the DROP button. Then press the fast flashing green button.
Answering and Making a Call
- Making a Call
- Dial the number you want to call.
- When answered, either lift the handset or continue on speakerphone.
Putting a Call on Hold
- While connected to the call, press HOLD.
- To resume the call, press the call appearance for the held call (fast flashing green lamp).
Transferring a Call
- While connected to the call you want to transfer, press TRANSFER.
- Dial the telephone number.
- Press TRANSFER again to complete the transfer.
Adjusting Phone Settings
- Adjusting the brightness or contrast of the display
- Press the A button.
- Press # to continue.
- Press * to select Screen.
- Press # to scroll to Brightness or Contrast.
- Press – or + on the volume button to adjust the brightness or contrast.
- Changing the ring pattern
- Press the A button.
- Press # to scroll to Sounds.
- Press * to select Sounds.
- Press – or + on the volume button to select a ring type.
Turning visual alerting on or off
- Press the A button.
- Press # to continue.
- Press * to select Screen.
- Press # to scroll to Visual Alert.
- Press – or + on the volume button to turn visual alerting on or off.
Changing the language
- Press the A button.
- Press # to scroll to Advanced.
- Press * to select Advanced.
- Press # to scroll to Language.
- Press * to select Language.
- Press # to scroll to the desired language.
- Press * to save your selection.
- Press 4 to confirm or 6 to cancel.
Frequently Asked Questions (FAQ)
- Q: How do I access the Avaya Menu?
- To access the Avaya Menu, press the A button on the telephone.
- Q: How can I make a conference call?
- To make a conference call, follow these steps:
- While active on a call, press the CONFERENCE button. The call is put on hold.
- Call the person you want to add to the conference.
- When they answer, if they want to join the conference, press the CONFERENCE button again. If they do not want to join the conference, press the DROP button. Then press the fast flashing green button.
- Q: How do I put a call on hold?
- To put a call on hold, follow these steps:
- While connected to the call, press HOLD.
- To resume the call, press the call appearance for the held call (fast flashing green lamp).
- Q: How do I transfer a call?
- To transfer a call, follow these steps:
- While connected to the call you want to transfer, press TRANSFER.
- Dial the telephone number.
- Press TRANSFER again to complete the transfer.

OVERVIEW

Avaya one-X™ Deskphone Value Edition

Avaya-1603-One-X-Desk-Phone-Value-Edition-FIG-1

Conference Calls

Making a conference call

While active on a call, press the CONFERENCE button. The call is put on hold.
Call the person you want to add to a conference.
When they answer, if they want to join the conference press the CONFERENCE button again. If they do not want to join the conference, press the DROP button. Then press the fast flashing green button.

Adding a person to a conference call

Press the HOLD button to put the conference on hold.
Call the person you want to add to a conference.
- When they answer, if they want to join the conference press the CONFERENCE button again.
- If they do not want to join the conference, press the DROP button. Then press the fast flashing green button to rejoin the conference.

Advanced Telephone Features

The feature button label identifies the feature that has been assigned to your telephone.
For more information about the feature administered for your telephone, and other features that are available for your extension, contact your system administrator.

LEDs

Call Appearance Button LEDs

Steady green| Call appearance connected/in use.
Slow blinking green| The call appearance is ringing/alerting.
Fast blinking green| The call appearance is on hold.
Steady red| Call appearance in use or is selected and will be used when you go off-hook.
Off| Call appearance free/not in use.
Feature Button LEDs
Steady green| The feature is active.
Blinking green| The feature is pending (the request is being processed and is not immediately available).
Blinking red| The feature is shown on the phone display.
Off| The feature is not available

Answering and Making a Call

Answering a Call

If you are not already on a call, lift the handset. If you are already on a call, press the alerting call appearance button (slow flashing green lamp) put the existing call on hold, and answer the alerting call.
To answer the call on speakerphone, press the SPEAKER button.
To answer the call using a headset, press the HEADSET button.

Making a Call

Dial the number you want to call.
When answered, either lift the handset or continue on speakerphone.

Putting a Call on Hold

While connected to the call, press HOLD.
To resume the call, press the call appearance for the held call (fast flashing green lamp).

Transferring a Call

While connected to the call you want to transfer, press TRANSFER.
Dial the telephone number.
Press TRANSFER again to complete the transfer.

You can use the Avaya Menu to adjust and customize phone settings, select the display language, view network settings, and log out. To access the Avaya Menu, press the A button.

The Avaya Menu has several sub-menus:

The screen lets you adjust the display brightness and contrast and turn visual alerting on and off.
Sounds lets you select your ringing pattern, turn buttons click sounds on and off, and turn error tones on and off.
Advanced lets you select the display language, set automatic gain control on the handset and speaker, or initiate a manual backup/restore if you have a backup/ restore file server. See your system administrator for more information.

Adjusting the brightness or contrast of the display