Kraus KHF200-30 Stainless Steel Farmhouse Kitchen Sinks Instruction Manual
- June 15, 2024
- Kraus
Table of Contents
INSTALLATION MANUAL
Stainless Steel Farmhouse
Kitchen Sinks
KHF200-30, KHF200-33, KHF200-36
KHF203-33, KHF203-36, KHF204-33
KHF200-30 Stainless Steel Farmhouse Kitchen Sinks
Congratulations on the purchase of your new Kraus plumbing fixture!
Please keep the box and packaging materials until your product is completely
installed. If you have any questions, require technical assistance or have any
problems with your product:
DO NOT RETURN TO STORE
Please contact our Customer Service Team
1-800-775-0703 /
customerservice@kraususa.com
Have the model number available and retain a copy of your receipt with
purchase date for reference.
If for any reason this product does not meet your expectations, please be sure
to repack this product in the original box and packaging material to avoid
damage during transit.
Prior to Installation:
- Inspect the sink prior to installation to make sure the sink has not been damaged during shipping
- Use the cut-out template provided by Kraus
- Observe all plumbing and building codes according to your state requirement
- Additional floor and wall preparation may be required to avoid damaging the product
- Make sure to purchase the correct cabinet for your farmhouse sink.
- Not recommended to be installed with laminate countertop
For technical assistance or replacement parts, please contact Kraus Customer
Service and one of our representatives will be happy to help:
Toll-Free: 800-775-0703 or
customerservice@kraususa.com
The step-by-step guidelines in the installation instructions are a general
reference for installing a Kraus sink. Should there be any discrepancies,
Kraus cannot be held liable. It is recommended to install all Kraus products
by hiring a licensed professional.
Tools you will need:
NOTE: Specialized tools may be necessary to install Kraus Stainless Steel Kitchen sinks with countertop materials other than wood, marble or granite.
Parts List
KHF200-30
- Cut-Out Template
- Bottom Grid KBG-200-30
- Basket Strainer BST-1
KHF200-33
- Cut-Out Template
- Bottom Grid KBG-200-33
- Basket Strainer BST-1
KHF200-36
- Cut-Out Template
- Bottom Grid KBG-200-36
- Basket Strainer BST-1
KHF203-33
- Cut-Out Template
- Bottom Grids KBG-203-33-1 & KBG-203-33-2
- Strainer ST-1
- Basket Strainer BST-1
KHF203-36
- Cut-Out Template
- Bottom Grids KBG-203-36-1 & KBG-203-36-2
- Strainer ST-1
- Basket Strainer BST-1
KHF204-33
- Cut-Out Template
- Bottom Grids KBG-204-33-1 & KBG-204-33-2
- Strainer ST-1
- Basket Strainer BST-1
Dimensions:
Model #: KHF200-30
Sink Dimensions: 29 3/4” x 20 3/4” x 10”
Min Cabinet Size: 30”Model #: KHF200-33
Sink Dimensions: 32 7/8” x 20 3/4” x 10”
Min Cabinet Size: 33”Model #: KHF200-36
Sink Dimensions: 35 7/8” x 20 3/4” x 10”
Min Cabinet Size: 36”Model #: KHF203-33
Sink Dimensions: 32 7/8” x 20 3/4” x 10”
Min Cabinet Size: 33”Model #: KHF203-36
Sink Dimensions: 35 7/8” x 20 3/4” x 10”
Min Cabinet Size: 36”Model #: KHF204-33
Sink Dimensions: 32 7/8” x 20 3/4” x 10”
Min Cabinet Size: 33”
Step 1. Measure & Build Supports
- Measure the actual height of apron.
- Build supports on inside of cabinet based on sink measurements.
Installer Tip: Support Options
- 1 1/4″ Angle Irons
- (2) 2″ x 4′
- 3/4″ Plywood
Step 2. Cut Cabinet Front
- Measure height of apron front. Add 1/16″ to the dimension when you mark base cabinet front cutout. Use jigsaw to cut.
Step 3. Install Sink
- Place sink in opening. The weight of sink should be sustained by the built supports.
- Make sure sink is leveled from front to back and side to side.
- Uses silicone to fill in gaps where necessary.
Step 4. Determine Reveal Type
- Use scissors to cut along the line of the paper template for your desired reveal type (Negative, Positive, or Flushed Reveal)
Step 5. Cut Countertop
- Use a bead of silicone (or preferred adhesive) around the rim of the Check the alignment of the sink to the cutout in the countertop. Place countertop cutout hole over sink and press firmly.
Installer Tip: Use acetone or denatured alcohol to remove any excess sealant.
Step 6. Install Plumbing Fixtures
- Connect drain to sink. Connect trap to drain. Connect water supply connections to faucet according to manufacturer’s instructions.
- Run water into sink and check for leaks.
- Note: Before installation, please check that the drain kit complies with ASME A112.18.2/CSA B125.2 and with CUPC certification.
Codes/Standards
Applicable
Kitchen Sink Warranty
Kraus products are manufactured and tested to the highest quality standards by
Kraus USA Inc. (“Kraus”).
Kraus extends this warranty to the original purchaser for personal household
use of the “Kitchen Sink” in its original location. The warranty is non-
transferable.
Kraus warrants the structure and finish of the product to be free from defects
in material and workmanship under normal usage for the lifetime of the
product. The warranty commences from the initial date of purchase by the owner
or trade professional, from an authorized Kraus dealer, through the lifetime
of the original owner or end-user.
Any product reported to the authorized dealer or to Kraus as being defective
within the warranty period will be repaired or replaced with a product of
equal value at the option of Kraus. This warranty extends to the original
owner or end-user, and is not transferable
to a subsequent owner.
Restrictions
This warranty does not cover antediluvian, discontinued, or display products,
whether such items are purchased at discount outlets, unauthorized dealers,
and/or sold on clearance.
This warranty does not cover instances of negligence, misuse, abuse, improper
installation, carelessness, accident, hard water or mineral deposits, exposure
to corrosive materials, misapplication, damages caused by improper
maintenance, alteration of the product, or failure to follow care or
installation instructions enclosed with your product. Avoid using abrasive
cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using
abrasive pads, steel wool, or wire brushes, as these will damage and
wear down the finish.
This warranty does not apply to Products that have not been installed or
operated in accordance with instructions supplied by Kraus and all applicable
rules, regulations, and legislation pertaining to such installations.
This warranty does not apply unless the Kraus product is installed by a fully
insured and licensed trade professional. Kraus insists that such professionals
have experience in the installation of bathroom and kitchen manufactured
goods.
This warranty does not cover labor charges or costs of removal and
reinstallation of said product. This warranty does not allow recovery of
incidental or consequential damages, such as loss of use, delay, property
damage, or other consequential damages, and
Kraus accepts no liability for such damages.
This warranty does not cover Marine or Outdoor Installation.
This warranty does not cover any free gifts included with purchase.
Except as otherwise provided above, Kraus makes no warranties, expressed or
implied, including warranties of merchantability and fitness for a particular
purpose, or compliance with any code.
Shipping charges will be covered for the first (1) year of the warranted
replacement part or product (HI, AK, and Puerto Rico shipping charges may
apply). International shipping fees are not included.
COMMERCIAL WARRANTY
Kraus extends the above warranty for a period of one (1) year to purchasers of
products for industrial, commercial, and business use.
All incidental or consequential damages are specifically excluded. No
additional warranties, express or implied, are given, including but not
limited to any implied warranty of merchantability or fitness for a particular
purpose.
Some states do not allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
KRAUS USA has the right to change, modify, and/or update the warranty policy
at any time. For the latest, most up to date comprehensive warranty, go to
www.kraususa.com/warranty
If you are a homeowner please contact a Kraus Customer Service
Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional please contact a
Kraus Pro Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an Authorized Partner please contact a Partner Support
Representative at:
Kraus USA, Inc.
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide:
- Proof of purchase.
- A description of the problem.
Download the Kraus Care & Maintenance Guide at: http://www.kraususa.com/maintenance
IMPORTANT
Register Your Kraus Product
Activate Your Warranty
Access Premium Customer Support
Get Product Information
Food Waste Disposer Quick Connect
Congratulations on the purchase of your new Kraus plumbing fixture!
Please keep the box and packaging materials until your product is completely
installed. If you have any questions, require technical assistance or have any
problems with your product:
DO NOT RETURN TO STORE
Please contact our Customer Service Team
1-800-775-0703 /
customerservice@kraususa.com
Have the model number available and retain a copy of your receipt with
purchase date for reference.
If for any reason this product does not meet your expectations, please be sure
to repack this product in the original box and packaging material to avoid
damage during transit.
WARNING – When using electric disposers, basic precautions are always to
be followed, including the following:
-
Read all the instructions before using the disposer.
-
To reduce the risk of injury, close supervision is required when a disposer is used near children.
-
Do not put fingers or hands into a disposer.
-
Turn the power switch to the off position before attempting to clear
a jam or remove an object from the disposer. -
When attempting to loosen a jam in a disposer, use a long wooden object such as a wooden spoon or the wooden handle of a broom or mop.
-
When attempting to remove objects from a disposer use long-handled tongs or pliers. For a disposer that is magnetically actuated, use nonmagnetic tools.
-
To reduce the risk of injury by materials that are expellable by a disposer, do not put the following into a disposer:
a. Clam or oyster shells.
b. Caustic drain cleaners or similar products.
c. Glass, porcelain, or plastic.
d. Large whole bones.
e. Metal, such as bottle caps, tin cans, or utensils
f. Hot grease or other hot liquids. -
When not operating a disposer, leave the drain cover in place to reduce the risk of objects falling into the disposer.
SAVE THESE INSTRUCTIONS
Download the Kraus Care & Maintenance Guide at:
http://www.kraususa.com/maintenance
Grounding Instructions
This disposer must be grounded to reduce the risk of electric shock in the
event of a malfunction or breakdown. Grounding provides a path of least
resistance for electric current. This disposer is equipped with a cord having
an equipment-grounding conductor
and a grounding plug. The plug must be plugged into an outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
WARNING – Improper connection of the equipment-grounding conductor can result
in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to
whether the disposer is properly grounded. If the plug provided with the
disposer does not fit the outlet, do not modify it.
See insert for specific information about your new disposer
NOTE: This Food Waste Disposer has been designed to operate on 110 Volt,
60 Hz exclusively. Using any other voltage or Hz adversely affects
performance.
IMPORTANT: Read all instructions thoroughly. Keep this guide for future
reference.
CAUTION: Be sure to review SAFETY INSTRUCTIONS FIRST PERTAINING TO A RISK
OF FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS before using disposer.
Record important disposer information here
Bill of sale, sales slip, canceled check or other purchase record should be
kept to verify the original purchase date for warranty purposes.
Model Number
Batch Number
*Above information appears on the label affixed to bottom of the disposer. For your convenience, write down the model and batch numbers prior to installation.
Tools You May Need
Important Safety Instructions
INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS. SAVE THESE INSTRUCTIONS.
WARNING – When using electrical appliances, basic precautions should always be followed, including the following:
- Read all instructions before using the appliance.
- To reduce the risk of injury, close supervision is necessary when an appliance is used near children.
- Do not put fingers or hands into a waste disposer.
- Turn the power switch to the off position before attempting to clear a jam or remove an object from the disposer.
- When attempting to loosen a jam in a waste disposer, use a long wooden object such as a wooden spoon or the wooden handle of a broom or mop.
- When attempting to remove objects from a waste disposer use long-handled tongs or pliers. If the disposer is magnetically actuated, non-magnetic tools should be used.
- To reduce the risk of injury by materials that may be expelled by a waste disposer, do not put the following into a disposer: clam or oyster shells; caustic drain cleaners or similar products; glass, porcelain or plastic; large whole bones; metal, such as bottle caps, tin cans, aluminum foil or utensils; hot grease or other hot liquids; whole cornhusks.
- When not operating a disposer, leave the stopper in place to reduce the risk of objects falling into the disposer.
- DO NOT operate disposer unless splash guard is in place. (Does not apply to the Top Control/Batch Feed units.)
- For proper grounding instructions see the ELECTRICAL CONNECTION portion of this manual.
Step 1. Removal of Old Unit
Before starting this step, turn off electrical power at the circuit breaker or
fuse box. If your old mount is the same as the mount on your new disposer,
just reverse the assembly instructions found in section 3. If your new mount
system is different, follow these instructions:
A. Use a pipe wrench to disconnect drain line where it attaches to disposer
discharge tube (see 1A).
B. Remove disposer from sink flange by turning mount ring to the left
clockwise (see 1B). If you are unable to turn the mount ring, tap on one of
the extensions from the ring with a hammer. Some mounting systems have tubular
extensions. Inserting a screwdriver into one tube will provide additional
leverage for turning the mount ring (see 1B). Some disposers may require the
removal or loosening of nuts from the mount screws (see 1C). Some disposers
may require the removal of
a clamp.
CAUTION: Be sure to support the disposer while performing this step or it
may fall when the mounting ring is disconnected from the mounting assembly. If
your disposer is hard wired (metal shielded cable not utilizing a wall plug),
complete steps C and D. If you utilize a plug-in cord, go on to step E.
C. When disposer is removed, turn up side down and remove electrical cover
plate (see 1D).
D. Use screwdriver to remove green ground wire. Remove wire nuts from black
and white power wires and separate disposer wires from power cable wires.
Loosen screws on cable clamp and separate cable from disposer.
E. To remove remaining mount system from the sink, loosen mount screws, push
mount ring up.
Under it is the snap ring. Use screwdriver to pop off ring (see 1E). Remove
mount ring, protector ring and gasket from sink flange. Some mounts will
require the unscrewing of a large ring holding the sink flange in place. Pull
sink flange up through sink and clean off old putty from sink.
IMPORTANT: Unless you have a new home, this is a good time to clean out the trap and drain lines by running a drain auger or plumber’s snake before installing your new disposer.
Step 2. Dishwasher Connection
If you are utilizing a dishwasher, complete the following procedure. If
dishwasher is not to be connected go on to section 3.
A. Make use of a blunt instrument to knock out the housing cap(see 2A1),
please sure to use a steel punch or wooden dowel but not sharp instrument.
Punch the cap with force and remove the fell off cap(see 2A2). Use the blunt
instrument again to knock the plug on the inner body(see 2A3). Please take out
or grind the knockout plug if it falls into the chamber.
B. Connect dishwasher hose using hose clamp. If hose size is different, you
will need a Dishwasher Connector Kit (see 2B). Make sure all plumbing
connections are tight and in accordance with all plumbing codes and
ordinances. Run water and check for leaks.
Step 3. Installation of Mounting Assembly
Your disposer comes with the EZ Mount System.
READ COMPLETELY BEFORE STARTING
NOTE: Pay close attention to the order of mount assembly parts, as they
have been correctly assembled by the factory. Also, reference the cushion
mount detail in illustration 3D below for the proper orientation of the
cushion mount.
NOTE: Try practicing this assembly before you get under the sink to get
the “feel” of how the parts fit together.
A. Disassemble mount assembly from disposer by turning mounting ring to the
left (counterclockwise) and remove.
B.Raise mounting ring toward top of sink flange. Remove mounting seal ring.
Remove mounting ring. You may want to practice installing the mounting seal
ring at this point before you are under the sink. See paragraph H. Also see
the “Important Notice: Mounting Seal Ring Detail.”
C. Unscrew mounting nut from sink flange and remove fiber washer. You are now
left with sink flange and rubber washer.
D. The rubber washer is used instead of plumbers putty with stainless steel
sinks. Other sinks will require putty.
E. If no putty is used, insert sink flange through rubber washer into sink
opening. Do not rotate sink flange once it is seated.
F. If you use putty instead of the washer, form a ring around underside of
sink flange. Insert flange into sink opening, press down hard to squeeze out
excess putty. From under sink, trim off excess putty flush with bottom edge of
sink opening.
G. From underneath sink, slip fiber washer onto exposed sink flange. With
arrows pointing up, screw mounting nut onto the sink flange, hand tighten
until the sink flange will not move (see 3A).
Tighten mounting screws. At this point you may want to insert stopper in sink
and fill with water to check sink flange seal and insure there are no leaks.
H. Place mounting ring over sink flange and hold in place while installing
mounting seal ring (large side down) so the groove on the inside of mounting
seal ring fits over lip on sink flange, similar to putting the lid on a
plastic container (see 3B, 3C & 3D). Please read important notice below.
Important Notice: Mounting Seal Ring Detail
When the mounting seal ring is installed correctly, the lip of the sink flange
fits into the groove on the inside of the mounting seal ring and mounting ring
can be pulled downward over mounting seal ring and will be free to rotate. The
bottom bead of the mounting seal ring acts as a gasket between the bottom of
the sink flange and the top of the disposer. See illustration 3D.
Step 4. Electrical Connections
Now is the time to record the BATCH NUMBER (located on the bottom of the
disposer) onto the warranty card.
IF YOU ARE NOT FAMILIAR WITH ELECTRICAL POWER AND PROCEDURES, CALL A QUALIFIED
ELECTRICIAN.
WARNING: Improper connection of the equipment grounding conductor can
result in a risk of electric shock. Check with a qualified electrician or
service man if you are in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the appliance if it will not
fit the outlet, have a proper outlet installed by a qualified electrician.
Step 5. Attaching Drain Elbow
A. Connect drain elbow to the disposer (see 5A), proceed to step 6 and then
connect bottom of the elbow by tightening the slip nut (see 5B).
B. If you are connecting to a dishwasher, return to section 2B. If not, make
sure all plumbing connections are tight and in accordance with all plumbing
codes and ordinances. Run water and check for leaks.
Step 6. Connecting Disposer to Mount Assembly
EZ Mount
A. Line up disposer under mounting assembly. Guide hopper projections into
mounting ring slots.
Turn mounting ring about 1/4”± to right so that disposer is temporarily
supported (see 6A).
B. Turn mounting ring and disposer until drain elbow lines up with trap (see
6B).
C. Turn mounting ring to the right (clockwise) until it locks up tight. Tap
the mounting ring ears with a hammer until the lock position is achieved.
Hopper projections must be to extreme left of mounting slots (see 6C).
D. If mounting ring is hard to turn, you may add a small amount of petroleum
jelly or liquid soap to hopper projections. Run water and check for
leaks.
Step 7. Operating Instructions
The Anti-Jam Swivel Impellers make a clicking sound as they swing into place.
This indicates normal operation.
A. Remove sink stopper. Turn on a medium flow of cold water.
B. Turn switch to ON position; your motor is turning at full speed and ready
to use.
C. Scrape in food waste. Down the drain go table scraps, peelings, rinds,
seeds, pits, small bones and coffee grounds. To speed up food waste disposal,
cut or break up large bones, rinds and cobs.
Large bones and fibrous husks require considerable grinding time and are more
easily thrown away with other trash. Do not be alarmed that the disposer slows
down while grinding. The disposer is actually increasing torque (grinding
power) and is operating under normal conditions.
D. Before turning disposer off, let water and disposer run for approximately
15 seconds after shredding stops. This assures that all waste is thoroughly
flushed through trap and drain.
E. It is not recommended to use hot water while
7A running disposer. Cold water will keep waste and fats solid so disposer can
flush away particles.
TIPS
FOR SUCCESSFUL OPERATION
A. Be sure disposer is empty before using your dishwasher so it may drain
properly.
B. You may want to leave the stopper in the drain when not in use to prevent
utensils and foreign objects from falling into the disposer.
C. Your disposer is ruggedly built to give you many years of trouble free
service. It will handle all normal food wastes, but it will NOT grind or
dispose of such items as plastic, tin cans, bottle caps,glass, china, leather,
cloth, rubber, string, clam and oyster shells, aluminum foil or feathers.
Replacement Parts
| Replacement Parts List| Part #
---|---|---
1.| Sink Flange| KP52000
2.| Rubber Washer| KP52001
3.| Fiber Washer| KP52002
4.| Mounting Nut| KP52003
5.| Mounting Ring| KP52004
6.| Mounting Seal Ring| KP52005
7.| Splash Guard| KP52006
8.| Drain Elbow Washer| KP52007
9.| Drain Elbow Press| KP52008
10.| Drain Elbow| KP52009
11.| Dishwasher Connector O-Ring| KP52010
12.| Drain Stopper/Pusher| KP52011
13.| Mounting Screw x 3| KP52012
14.| Drain Elbow Mount Screw| KP52013
15.| Dishwasher Connector| KP52014
Troubleshooting
Before seeking repair or replacement, we recommend that you review the
following:
LOUD NOISES: (Other than those during grinding of small bones and fruit pits):
These are usually caused by accidental entry of a spoon, bottle cap or other
foreign objects. To correct this, turn off electrical switch and water. After
disposer has stopped, remove splash guard, remove object with long handled
tongs, and replace splash guard.
UNIT DOES NOT START: Unplug power cord or turn either the wall switch or
breaker box switch to “°OFF”± position, depending on your model and wiring
configuration. Remove stopper and/or splash guard. Check to see if turntable
will rotate freely using a wooden broom handle. If turntable rotates freely,
replace splash guard and check re-set button to see if it has been tripped.
Re-set button is red and located opposite discharge elbow, near the bottom
(see 8A). Push button in until it clicks and remains
depressed. If re-set button has not been tripped, check for shorted or broken
wire connecting to disposer. Check electrical power switch, fuse box or
circuit breaker. If wiring and electrical components are intact, the unit may
have internal problems that require service or replacement.
-
– Splash guard not used on Top Control/Batch Feed unit.
IF TURNTABLE DOES NOT ROTATE FREELY: Turn off disposer, then check for any foreign objects lodged between the turntable and grind ring. Dislodge object by rotating table with a wooden broom handle and remove object (see 8B). If no foreign object is present, there may be internal problems.
LEAKS: If the unit leaks at the top, it may be due to:- Improper seating of sink flange (gasket centering, putty or tightening).
- Support ring not tightened properly.
- Defective or improperly installed cushion mount. If unit leaks at the waste elbow, leak may be due to improper tightening of elbow flange screws.
Cleaning and Maintenance
DO NOT ATTEMPT TO LUBRICATE YOUR DISPOSER!
The motor is permanently lubricated. The disposer is self cleaning and scours
its internal parts with each use. NEVER put lye or chemical drain cleaners
into the disposer, as they cause serious corrosion of metal parts. If used,
resulting damage can be easily detected and all warranties are void. Mineral
deposits from your water can form on the stainless steel turntable, giving the
appearance of rust. DO NOT BE ALARMED, the stainless steel turntables used
will not corrode.
Codes/Standards Applicable:
Food Waste Disposer – Limited Warranty
Kraus USA Plumbing, LLC extends this warranty to the original purchasers of
the Food Waste Disposer (the “Product”) when purchased from an authorized
Kraus dealer and in the location of original installation. This warranty only
applies to Product installed in the United States and Canada. This warranty is
non-transferable.
For personal household use, Kraus warrants the Product to be free from defects
in material and workmanship under normal usage for a period of five (5) years
from the date of purchase from an authorized Kraus dealer.
Any product reported to the authorized dealer or to Kraus as being defective
within the warranty period will be repaired or replaced with a product of
equal value at the option of Kraus.
What is Not Covered
This warranty does not cover Products that were discontinued when purchased or
display Products, whether such Products were purchased at discount outlets,
unauthorized dealers, and/or sold on clearance. This warranty does not cover
any free gifts included with purchase.
This warranty does not cover reasonable wear and tear from ordinary use,
including cosmetic rust, scratches or dents.
This warranty does not cover damage resulting from neglect, misuse (including
use for an unintended application),abuse, carelessness, accident, hard water
or mineral deposits, exposure to corrosive materials, outdoor use, improper
maintenance, alteration of the Product, leaks at the sink flange, dishwasher
inlet or discharge elbow, excessive torqueing of the Product’s screws, or
failure to follow care, cleaning or installation instructions enclosed with
your Product. Kraus recommends that all Kraus Products be installed by a fully
licensed and insured trade professional with experience in the installation of
kitchen manufactured goods.
How to Make a Warranty Claim
If you are a consumer purchaser, please contact a Kraus Customer Service
Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
Toll-free 800-775-0703
Customerservice@kraususa.com
If you are a plumbing contractor or trade professional, please contact a Kraus
Pro Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8955
Proservice@kraususa.com
If you are an authorized partner, please contact a Partner Support
Representative at:
Kraus USA Plumbing, LLC
12 Harbor Park Drive
Port Washington, NY 11050
516-801-8954
Partnersupport@kraususa.com
In requesting warranty service, please be ready to provide your proof of
purchase and a description of the problem. Shipping charges will be covered
for the first (1) year of the warranted replacement part or product (HI, AK,
and Puerto Rico shipping charges may apply). International shipping fees are
not included.
Limitation on Duration of Implied Warranties
Please note that some states/provinces (including Quebec) do not allow
limitations on how long an implied warranty lasts, so the below limitations
may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF
FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE
DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.
Limitation of Special, Incidental or Consequential Damages
Please note that some states/provinces (including Quebec) do not allow the
exclusion or limitation of special, incidental or consequential damages, so
the below limitations and exclusions may not apply to you. TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND KRAUS
USA PLUMBING, LLC SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR
REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state/province to state/province.
REGISTER TODAY
http://www.kraususa.com/registration
www.kraususa.com
References
- Kraus | Kitchen and Bathroom | Sinks, Faucets, and Accessories
- Care & Maintenance | Well-crafted products | Light maintenance.
- Kraus USA Self Help
- Warranty | Kraus product warranty coverage & restrictions
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