DENON HEOS Link Streaming Music Player with Wi-Fi and Bluetooth Owner’s Manual

June 15, 2024
Denon

DENON HEOS Link Streaming Music Player with Wi-Fi and Bluetooth

Product Information

Specifications

  • Product Name: HEOS Link HS2
  • Wireless Pre-Amplifier
  • Owner’s Manual

Introduction

The HEOS Link HS2 is a wireless pre-amplifier that allows you to stream music from various sources and enjoy high-quality audio in multiple rooms. It is designed to work with the HEOS system and can be controlled through the HEOS app on your mobile device.

System Requirements

  • Network requirements: A Wi-Fi network with internet access
  • Controller requirements: A smartphone or tablet running iOS or Android

Getting to Know Your HEOS Link

The HEOS Link HS2 features a front panel with controls and a back panel with various input and output options. The front panel includes buttons for power, volume control, mute, and source selection. The back panel includes inputs for connecting external devices such as amplifiers, AV receivers, subwoofers, audio playback devices, USB storage devices, and more.

Powering Your HEOS Link

To power your HEOS Link HS2, connect it to a power outlet using the provided power cable. The device will automatically turn on once connected to power.

Setting Up Your HEOS Link

To set up your HEOS Link HS2, follow these steps:

  1. Download the HEOS app on your smartphone or tablet from the App Store or Google Play Store.
  2. Open the HEOS app and create a HEOS account or sign in if you already have one.
  3. Connect your HEOS Link HS2 to your Wi-Fi network by following the on-screen instructions in the HEOS app.
  4. Once connected, you can start adding more HEOS devices to your system and enjoy multi-room audio.

Using Your HEOS Link

To use your HEOS Link HS2, follow these instructions:

Selecting a Room

Open the HEOS app and select the room where you want to play music. You can choose from the available rooms in your HEOS system.

Playing Music

There are several ways to play music with your HEOS Link HS2:

  • From Streaming Music Services: Add and select your preferred music services in the HEOS app. You can then browse and play music directly from these services.
  • From Your Mobile Device: Play music stored on your mobile device by selecting the “Play Now” option in the HEOS app. You can also create playlists and manage the now playing queue.
  • From Your Networked PC or NAS: Stream music from your networked PC or NAS drive by selecting the appropriate option in the HEOS app. Make sure your PC or NAS is connected to the same Wi-Fi network as your HEOS devices.
  • From an External Audio Device: Connect an external audio device to the HEOS Link HS2 and select the corresponding input in the HEOS app. You can then play music from that device through your HEOS system.
  • From a USB Device: Connect a USB storage device to the HEOS Link HS2 and select the USB input in the HEOS app. You can then play music directly from the USB device.

Troubleshooting

If you encounter any issues with your HEOS Link HS2, refer to the troubleshooting section in the user manual. It provides solutions to common problems such as connectivity issues, pairing difficulties, and audio playback problems.

Status LED

The HEOS Link HS2 features a status LED on the front panel that indicates the device’s current status. Refer to the user manual for a detailed explanation of the different LED patterns and their meanings.

Appendix

The appendix section of the user manual provides additional information on advanced features, firmware upgrades, external device control options, and network settings. Refer to this section for further customization and optimization of your HEOS Link HS2.

FAQs

Q: How do I add more HEOS devices to my system?

A: To add more HEOS devices to your system, open the HEOS app and go to the settings menu. Select “Add Device” and follow the on-screen instructions to connect and configure the new device.

Q: Can I play music in multiple rooms simultaneously?

A: Yes, you can group rooms in the HEOS app and play music simultaneously in those grouped rooms. This is especially useful for parties or when you want to create a consistent audio experience throughout your home.

Q: Can I control my HEOS devices with voice commands?

A: Yes, if you have a voice assistant device such as Amazon Echo or Google Home, you can integrate your HEOS system and control it using voice commands. Refer to the user manual for instructions on how to set up voice control.

Q: Can I stream music from my Bluetooth device?

A: Yes, you can play music from your Bluetooth device by pairing it with the HEOS Link HS2. Follow the instructions in the user manual to pair your Bluetooth device and start streaming music.

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

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Wireless Pre-Amplifier
Owner’s Manual
HEOS Link HS2

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1

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Introduction

6

Playing music from Bluetooth device

26

Before your begin

7

Pairing the HEOS device with your Bluetooth devices

26

System requirements

7

HEOS account

27

Network requirements

7

What is a HEOS account?

27

Controller requirements

8

Why do I need a HEOS account?

27

Getting to know your HEOS Link

9

Signing up for a HEOS account

27

Front panel

10

Changing your HEOS account

27

Controls

11

Playing from streaming music services

28

Back panel

12

Adding a music service

28

Placing your HEOS Link

14

Changing music service settings

28

Connecting external devices

15

Managing inputs

29

Connecting to an amplifier or AV receiver

15

Changing the name of the inputs

29

Connecting a subwoofer

15

Hiding an input

29

Connecting an audio playback device

16

Managing your phone

30

Connecting a USB storage device

16

Listening to the same music in multiple rooms

31

Powering your HEOS Link

17

Grouping rooms

31

Getting the HEOS app

17

Ungrouping rooms

32

Setting up your first HEOS Link

18

Grouping all rooms (party mode)

33

Adding more HEOS devices

19

Ungrouping all rooms

34

Adding wired HEOS devices

19

Using the now playing queue

35

Adding wireless HEOS devices

19

Play Now

35

Using your HEOS Link

20

Play Now & Replace Queue

35

Selecting a room

20

Play Next

35

Listening to radio

21

Add to End of Queue

35

Playing music stored on your mobile device

21

Rearranging the now playing queue

36

Playing music from your networked PC or NAS

22

Deleting songs from the play queue

36

Playing music from an external audio device

23

Deleting all songs from the play queue

37

Streaming an external audio device to any HEOS device

24

Saving playlists

37

Playing music from a USB device

25

Performing repeat and shuffle playback

37

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Contents

Setup

Using the favorite Adding to HEOS favorite Deleting station from the HEOS favorite

Use

Troubleshooting

Status LED

38 Making adjustments

38

Changing the name of a HEOS Link

38

Changing the wireless network connection

Adjusting the equalizer

Adjusting the audio quality

Adjusting the line out

Adjusting the status light brightness

Advanced settings

Network settings

About wireless power saving

Firmware upgrade

About

External device control

IP control

IR control

Trigger control

Trigger out

Appendix
39 39 39 40 40 40 40 41 41 41 42 42 43 43 44 45 45

3

Contents

Setup

Updating your system Advanced features
Sharing music from your mobile device Wireless performance Submit diagnostics Resetting your controller app Power management Power modes
Quick Start Mode Deep Standby Off

Use

Troubleshooting

Status LED

Appendix

46 Basic troubleshooting

50

47

My HEOS device won’t connect to my network using the audio

47

cable

50

47

I get a message “Device was not found”

50

48

Cannot pair a Bluetooth mobile device with the HEOS device

51

48

Cannot hear Bluetooth music

51

49

I can’t control an external device via IR and Trigger

52

49

I don’t hear anything from the HEOS Link

52

49

Music cuts out or delays sometimes

53

49

I hear a delay when using the external input with my TV

53

49

I hear distortion when using the AUX input

54

Connecting to a WPS network

54

I hear noise from the OPTICAL OUT audio

54

Resetting your HEOS device

55

Restoring the HEOS device to factory defaults

55

Contact Denon

56

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Use

Status LED table Supported file types and codecs
Supported audio formats (Optical) Specifications Information
Trademarks License
License information for the software used in the unit The Spotify software is subject to third party licenses found here:

Troubleshooting
57 64 64 65 67 67 68 68
77

Status LED

Appendix

5

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.

NOTE 0 THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. For latest information, please visit HEOSbyDenon.com
Introduction
The HEOS Link is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home. By utilizing your existing home network and the HEOS app on your iOS or AndroidTM device, you can explore, browse, and play music from your own music library or from many online streaming music services. 0 True multi-room audio – play different songs in different rooms or the same song in every room 0 Utilizes your existing home wireless network for quick and easy setup 0 Industry leading microsecond audio synchronization between HEOS device 0 Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).

HEOS Link QUICK START GUIDE

HS2

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Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS Link.

6

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Setup

Before your begin

Use

Troubleshooting

Status LED

Appendix

NOTE 0 If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices” (v p. 19).
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
o Network requirements
Wireless Router – In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.

The HEOS Extend Wireless Range Extender (sold separately) is available as an accessory, should you need to setup a new wireless network or extend the range of your existing network. Please contact Denon for more information about the Wireless Extender.
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High Speed Internet Connection – HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.

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Troubleshooting

Status LED

Appendix

o Controller requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements:

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iOS Minimum Requirements 0 iOS version 7.0 or later 0 iPhone® 4 or newer 0 iPad® 2 or newer 0 iPod touch® (5th generation) or newer

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Android Minimum Requirements 0 Android OS version 2.3 or later 0 All resolutions

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Troubleshooting

Status LED

Appendix

Getting to know your HEOS Link

Unpack your HEOS Link from the box and verify that the following items are included:

A HEOS Link

B Quick Start Guide

C Safety Information Sheets

D Warranty (North America model only)

.
E Extended Protection Plan (North America model only)

QUICK STRT GUIDE
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F Audio/Setup cable

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I Power cord

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J IR Direct cable

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.

NOTE 0 Please use the power cord included in the box for your device.

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G RCA cable
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K IR Emitter Cable
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9

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H Ethernet cable
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Contents
o Front panel

Setup

Use

Troubleshooting

Status LED

Appendix

q
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A Status LED Please refer to the “Status LED table” for LED color and state meaning “Status LED table” (v p. 57).

10

Contents
o Controls

Setup

Use q

Troubleshooting

Status LED

Appendix

w
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A Volume Up/Down buttons (+, ­) Adjusts the HEOS device’s volume level up or down.
B Mute button (:) Mutes or unmutes the HEOS device’s volume.

11

Contents
o Back panel

Setup

Use

Troubleshooting

Status LED

q w er t y u i

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

Appendix

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

o

Q0

.

A Bluetooth Button (V) Used in the Bluetooth pairing settings. (v p. 26)

B IR Output (IR OUT) Used to control a Denon AVR, PMA, or System. (v p. 44)

C Trigger Output (DC12 V 150 mA MAX.)

Used to send a 12 V signal to control an external amplifier. (v p. 45)

D Digital Audio Output (COAXIAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio system. (v p. 15)

E Digital Audio Output (OPTICAL OUT)

Used to connect this unit to audio amplifier, AV receiver of audio system. (v p. 15)

Q1 Q2 Q3

Q4 Q5

F Digital Audio Input (OPTICAL IN) Used to connect audio devices with a digital optical cable. (v p. 16)
G USB Input (USB 5 V/1 A) Used to connect USB storage devices. (v p. 16)
H Network Connector (NETWORK) Used to connect this unit to a wired Ethernet network. (v p. 19)
I AC input (AC IN) Used to connect the power cord. (v p. 17)
J Analog Pre Output (PRE OUT) Used to connect this unit to audio amplifier, AV receiver of audio system. (v p. 15)
K Subwoofer Output (SUB WOOFER) Used to connect this unit to a powered subwoofer. (v p. 15)

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L Analog Line Input (LINE IN) Used to connect audio devices with a stereo RCA cable. (v p. 16)
M AUX Input (AUX IN) Used to connect audio devices with a 3.5 mm cable. (v p. 16) Used to add the HEOS device to your wireless network. (v p. 19)
N Connect Button (CONNECT) Used for Wi-Fi setup.
O Connect in Status LED Indicates the status of this unit. (v p. 57)

Troubleshooting

Status LED

Appendix

13

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Setup

Use

Troubleshooting

Status LED

Appendix

Placing your HEOS Link
The HEOS Link is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification. You should place your HEOS Link in a convenient location near the amplification device you are connecting it to. 0 The HEOS Link must be within range of your wireless network. 0 The HEOS Link is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.

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Troubleshooting

Status LED

Appendix

Connecting external devices
o Connecting to an amplifier or AV receiver
Connect the PRE OUT, COAXIAL OUT, or OPTICAL OUT output to an available input on your amplifier or AV receiver using the appropriate cables.

o Connecting a subwoofer
Connect the SUB WOOFER output to an input on your powered subwoofer or your subwoofer amplifier.

Your amplifier or AV receiver

AUDIO

AUDIO IN
RL

COAXIAL IN

OPTICAL IN

RL

or

or

RL

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

.

15

Subwoofer with built-in amplifier
IN

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

Contents

Setup

Use

o Connecting an audio playback device
Connect the LINE IN, AUX IN or OPTICAL IN input to an audio playback device (CD player, portable music player, etc…) using the appropriate cables.

Troubleshooting

Status LED

Appendix

o Connecting a USB storage device
Connect a FAT32 formatted USB mass storage device containing digital music files to any available USB port.

Analog device
AUDIO AUDIO
OUT RL
RL

Digital device
AUDIO
OPTICAL OUT

Portable audio
HEADPHONE

RL

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

.

16

USB memory device

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

Contents

Setup

Use

Troubleshooting

Status LED

Powering your HEOS Link
Connect the power cord included in the box to the back of the HEOS Link and the plug to a wall outlet.

for Europe (AC 220 – 240 V, 50/60 Hz)

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

Appendix

for North America (AC 120 V, 60 Hz)
.

Getting the HEOS app

The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home. Download the HEOS app for iOS or Android by searching App StoreSM, Google PlayTM store or Amazon for “HEOS by Denon”.

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For the purpose of improvement, the specifications and design are subject to change without notice.

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Troubleshooting

Status LED

Appendix

Setting up your first HEOS Link
Once you have placed your HEOS Link in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS Link for music playback. This involves following a few simple steps to get the HEOS Link connected to your existing home network:
Caution 0 DO NOT connect the Ethernet cable if you are connecting your HEOS Link to a wireless network. If you are connecting the HEOS Link to a wired
network, use an Ethernet cable to connect the HEOS Link to your network or router.

1 Make sure your mobile device is connected to your wireless network (the same network you want your HEOS Link connected to). You can check this in the Settings – Wi-Fi menu of your iOS or Android device.
NOTE 0 If your wireless network is secure, make sure you know the password to join
your network.
2 Make sure you have the included Audio/Setup cable handy.
3 Launch the HEOS app on your mobile device.

4 Tap the “Setup Now” button at the top of the screen. 5 Follow the instructions to add the HEOS Link to your
wireless network. (The Wi-Fi settings from your mobile device will be copied to the HEOS Link via the audio cable.)
NOTE 0 If you have any problems connecting your HEOS device, jump to the
Troubleshooting section (v p. 50).

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Troubleshooting

Status LED

Appendix

Adding more HEOS devices
The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.

Adding wired HEOS devices
Just connect the HEOS devices to your home network using an Ethernet cable and the HEOS devices will appear on your HEOS app as a new room in the “Rooms” screen. At your convenience, you can assign a name to the HEOS devices to indicate which room you have it placed in.

0 Use only a shielded STP or ScTP LAN cable which is easily available at electronics stores (CAT-5 or greater recommended). 0 Do not connect a Network Connector directly to the LAN port/Ethernet connector on your computer.

Adding wireless HEOS devices
You can add additional wireless HEOS devices to your HEOS system by selecting “Add Device” from the HEOS app’s settings menu and follow the instructions:

1

MMuussiicc

2

Settings

Add Device

.
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Troubleshooting

Status LED

Appendix

Once you have your HEOS device connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!

Selecting a room
If you have more than one HEOS device, you must tell the HEOS system which one you want to control:
1 Tap the “Rooms” tab. 2 Select the Room you want to control. 3 Select the “Music” tab to select a music source or the
“Now Playing” tab to control what is currently playing in the selected room.

2

Rooms
Drag one room into another to group them Kitchen Song Name 1
Living Song Name 2
Dining Song Name 3
Bedroom Song Name 4
Outside Song Name 5

1

Rooms

Music

Now Playing

3

.

20

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Use

Troubleshooting

Status LED

Appendix

Listening to radio
The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main “Music” menu and browse among the 100,000 stations neatly organized into popular categories and select a station that appeals to your mood.
NOTE 0 If you have a TuneIn account, you can sign into the TuneIn service under Settings –
Music Sources – TuneIn, and access all of your “My Favorites” TuneIn stations.
Audio signal

Playing music stored on your mobile device
1 Tap the “Music” tab. 2 Select “This iPhone/iPod/iPad/Phone”. 3 Browse the local music on your phone and select
something to play.

Audio signal

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Troubleshooting

Playing music from your networked PC or NAS
1 Select “Music Servers” from the “Music” tab. 2 Select the name of your networked PC or NAS (network
attached storage) server.
3 Browse the music on your PC/NAS and select something to play.

Audio signal

Status LED

Appendix

NAS

(Network Attached

PC

PC Storage)

.

22

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Setup

Use

Troubleshooting

Playing music from an external audio device
1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5 mm stereo input on the back of the HEOS Link.
2 Select “Inputs” from the “Music” tab. 3 Select the name of the HEOS Link and which input to
which you connected the audio device in step 1.
4 Initiate playback on the audio device.
NOTE 0 When a stereo audio cable is connected to AUX IN, the source automatically
switches to Inputs.
.

Audio signal

Status LED

Appendix

23

Contents

Setup

Use

Troubleshooting

Streaming an external audio device to any HEOS device
The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices.
1 Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5 mm stereo input on the back of the HEOS Link.
2 Select “Inputs” from the “Music” tab. 3 Select the name of the HEOS Link and which input to
which you connected the audio device in step 1.
4 Initiate playback on the audio device.

NOTE

0 When a stereo audio cable is connected to AUX IN, the source automatically

switches to Inputs.

.

Audio signal

Status LED

Appendix

24

Contents

Setup

Use

Troubleshooting

Playing music from a USB device
1 Insert a FAT32 formatted USB device into the USB port on the back of the HEOS Link.
2 Select “USB Music” from the “Music” tab. 3 Select the name of your HEOS device. 4 Browse the music on your USB device and select
something to play.
NOTE 0 It may take several minutes for the name of your HEOS device to appear in the
“USB Music” list if you have a large number of files on your USB device. 0 It is not possible to connect and use a computer via the USB port of this unit using
a USB cable.
.

Audio signal

Status LED

Appendix

25

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Playing music from Bluetooth device
o Pairing the HEOS device with your Bluetooth devices
1 Activate the Bluetooth setting on your mobile device. 2 Press and hold the Bluetooth button (V) located on the
back of the HEOS Link for 3 seconds and release the button when you see a pattern of two green flashes on the status LED.
3 Select “HEOS Link” from the list of available Bluetooth devices. In a few seconds your mobile device will indicate that it is connected to your HEOS Link.
4 Play music using any app on your device. The sound will now play from the HEOS Link.

Audio signal
.
NOTE 0 Disconnect and reconnect Bluetooth connections from your Bluetooth device.

26

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Troubleshooting

Status LED

Appendix

HEOS account

o What is a HEOS account?
A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password.
o Why do I need a HEOS account?
With the HEOS account you just have to enter your music services login names and passwords one time. This allows you to easily and quickly use multiple controller apps on different devices. You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend’s house listening to music on their HEOS system.
o Signing up for a HEOS account
You will be instructed to signup for a HEOS account the first time you try to access any music service from the main “Music” menu of the HEOS app.

o Changing your HEOS account
1 Tap the “Music” tab. 2 Select the Settings a icon in the upper left corner of
the screen.
3 Select “HEOS Account”. 4 Change your location, change your password, delete
your account or sign out of your account.

27

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Troubleshooting

Status LED

Appendix

Playing from streaming music services
A music service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are available in your area please visit HEOSbyDenon.com
o Adding a music service
Once you’ve setup your HEOS account, you can add supported music services to your HEOS system by tapping on the music service logo in the “Music” tab. Follow the instructions on the screen to add your username and password for the selected music service. You only have to enter your account information once as the HEOS account service will securely remember your login information so you don’t have to enter it each time you want to play music from the music service. Additional music services may be available under Settings – Music Services.

o Changing music service settings
1 Tap the “Music” tab. 2 Select the Settings a icon in the upper left corner of
the screen.
3 Select “Music Sources”. 4 Select “Online Music”. 5 Select the name of the online music service you want
to edit.
6 Sign out, then sign in again to associate your username and password with your HEOS account.
7 Select “Hide for Now” to prevent the service logo from appearing on the main “Music” menu.

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Managing inputs
If you connected external audio source components (like CD players, portable music players, Cable Boxes, etc…) to any of your HEOS devices inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used.
1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “Music Sources”. 3 Select “Inputs”. 4 Select the HEOS devices which you connect your
external audio source device to.

Troubleshooting

Status LED

Appendix

o Changing the name of the inputs
1 Select the name of the input you want to edit. 2 Select “Name”. 3 Select or enter a new name to describe the source that
you connected.
4 Select the Save button to save your changes.
o Hiding an input
1 Select the name of the input you want to edit. 2 Toggle “Hide Input” to ON to prevent this input from
appearing under the Inputs tile on the main “Music” menu.

29

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Use

Managing your phone
Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu.
1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “Music Sources”. 3 Select “This iPhone/iPod/iPad/Phone”. 4 Toggle “This iPhone/iPod/iPad/Phone” to OFF to
prevent the service logo from appearing on the main “Music” menu.

Troubleshooting

Status LED

Appendix

30

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Troubleshooting

Status LED

Appendix

Listening to the same music in multiple rooms

The HEOS system is a true multiroom audio system that automatically

synchronizes audio playback between multiple devices so that the audio

coming from different rooms is perfectly in sync and always sounds amazing!

2

You can easily add up to 32 devices to your HEOS system.

You can join or group up to 16 individual HEOS devices into a group of

HEOS devices that function as if they were a single HEOS device.

o Grouping rooms

1 Tap the “Rooms” tab.

1

2 Press and hold your finger on room that is not playing

.

music.

3 Drag it into the room that is playing music (indicated by the red outline) and lift your finger.

4 The two rooms will be grouped together into a single device group and both rooms will be playing the same music in perfect sync.

Rooms
Drag one room into another to group them
Dining Song Name 1
Living Kitchen Song Name 2

3

Bedroom Song Name 3

Rooms

Music

Now Playing

Rooms
Drag one room into another to group them Dining Song Name 1
Living+Kitchen Song Name 2
Living
Kitchen Drag a room out of this group to ungroup it
Bedroom Song Name 3

4

Rooms

Music

Now Playing

31

Contents

Setup

Use

o Ungrouping rooms
1 Tap the “Rooms” tab. 2 Press and hold your finger on room that you want to
remove from the group.

NOTE 0 You can not remove the first room that started playing the music before
grouping.
3 Drag it out of the group and lift your finger. 4 Music will stop playing in the room you dragged out of
the group but will continue playing in any remaining rooms.

Troubleshooting

Status LED

Appendix

2

Rooms
Drag one room into another to group them
Dining Song Name 1

Living Song Name 2

Living
Kitchen Bedroom Song Name 3

3

1 Rooms
.

Music

Now Playing

Rooms
Drag one room into another to group them Dining Song Name 1
Living Song Name 2
Kitchen Song Name 4
Bedroom Song Name 3

4

Rooms

Music

Now Playing

32

Contents

Setup

Use

o Grouping all rooms (party mode)
You can easily group the eight rooms together into Party Mode by using a “pinch” gesture.
1 Tap the “Rooms” tab. 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release. 4 All of your rooms will be joined together and begin
playing the same music in perfect sync.

Troubleshooting

Status LED

Appendix

3

Rooms
Drag one room into another to group them
Dining Song Name 1

2

Living Song Name 2

Kitchen Song Name 3
Bedroom Song Name 4

Rooms
Drag one room into another to group them Dining+Living+… Song Name 1
Dining
Living Kitchen Bedroom Drag a room out of this group to ungroup it

4

1 Rooms
.

Music

Now Playing

Rooms

Music

Now Playing

33

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

o Ungrouping all rooms
You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture.
1 Tap the “Rooms” tab.

Rooms
Drag one room into another to group them
Dining Song Name 1

2

Dining

2 Place two fingers close together on the screen over list of rooms.

Living

3

Kitchen

3 Quickly spread your two fingers apart from each other and release.

Bedroom Drag a room out of this group to ungroup it

4 All of your rooms will be ungrouped and music will stop playing in every room (except the original “master” room that was playing before you grouped the rooms together).

1
.

Rooms

Music

Now Playing

Rooms
Drag one room into another to group them Dining Song Name 1
Living Song Name 2
Kitchen Song Name 3
Bedroom Song Name 4

4

Rooms

Music

Now Playing

34

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Using the now playing queue

HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as

long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works. You select something to play

(a song, album, playlist or even your entire music collection) and add it to the “Queue”. When you select something to play you will be asked how you want

to queue up your music.

ert

o Play Now

Album

HEOS Device

y

Inserts the item into the queue after the currently playing track and plays the selected item immediately.

Play AIbum

1 Track 1

0:20

q

2 Track 2

0:20

Track 1 HEOS Device

Play Now

Play Now & Replace Queue

Play Next

Add to End of Queue

6 Track 6

0:20

Rooms

Cancel
Music

Now Playing

1
HEOS Device

2

Track 2

3

Track 3

4

Track 4

5

Track 5

Track 1

Album

w 0:19
0:20 0:20 0:20 0:20

Rooms

Music

Now Playing

o Play Now & Replace Queue
Clears the queue and plays the selected item immediately.
o Play Next
Inserts the item into the queue after the current song and plays it when the current song ends.
o Add to End of Queue

Rooms

Music

Now Playing

.

A Queue Menu

When you select something to play you will be asked how you want to queue up your music.

B Queue icon

C Pencil icon

D Delete icon

E Save icon

F Cover art or HEOS icon

You can return to the “Now Playing” screen display by tapping the cover art or the HEOS icon.

Adds the item to the end of the queue.

35

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Rearranging the now playing queue
Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs:
1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the
screen.
3 Tap the Pencil e icon to enter Edit mode. 4 Rearrange the order of your queue by dragging the list
f icon (on the right side of each track row) up or down.

Deleting songs from the play queue
You can remove songs one at a time from the Now Playing Queue:
1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the
screen.
3 Tap the Pencil e icon to enter Edit mode. 4 Tap the track(s) that you want to delete. 5 Tap the Delete g icon to delete all of the selected
tracks from the play queue.

36

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Deleting all songs from the play queue
You can remove all of the songs from the Now Playing Queue:
1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the
screen.
3 Tap the Delete g icon to confirm that you want to delete all songs from the queue.

Saving playlists
You can save the Now Playing Queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on the “Music” tab on every controller app connected to your HEOS system.
1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the
screen.
3 Tap on the Save h icon. 4 Enter a name for your Playlist and tap the Save icon.
Performing repeat and shuffle playback
The playback controls are visible on the “Now Playing” screen.
1 Tap the “Now Playing” tab. 2 Tap the cover art to reveal the repeat b and shuffle c
controls.

37

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Using the favorite
HEOS uses a “HEOS Favorite” to line up station you want to start play quickly the favorite stations. Station can be selected from online music sources such as “Radio” or “Station” type streams. “HEOS Favorite” will display a list of the stations of various services.
o Adding to HEOS favorite
Inserts the item into the queue after the currently playing track and plays the selected item immediately.

o Deleting station from the HEOS favorite
1 Tap the “Music” tab. 2 Select “Favorite”. 3 Tap the Pencil e icon to enter Edit mode. 4 Tap the “Delete” that you want to delete station.

NOTE
0 This can also be done by selecting “Add station to HEOS favorite” from the station menu of the station being played.

38

Contents

Setup

Use

Making adjustments
You can adjust specific settings for each of your HEOS Links in your system:
1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “My Devices” to display a list of your HEOS devices.
3 Select the HEOS Link you want to adjust.
Changing the name of a HEOS Link
1 Select “Name”. 2 Select or enter a new name for your HEOS Link. 3 Tap the “Next” to save your changes.

Troubleshooting

Status LED

Appendix

Changing the wireless network connection
1 Select “Network”. 2 A list of wireless networks that your HEOS Link can
access is displayed.
3 Select the network you want your HEOS Link to join. 4 Wait as the HEOS Link’s network connection is
changed.
NOTE 0 Wired networking is automatically selected when the device is connected to a
wired Ethernet network. To switch back to using a wireless network you must remove the Ethernet cable from the back of the device.

39

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Adjusting the equalizer
1 Select “EQ”. 2 Adjust the Treble or Bass up or down.
0 Select the Reset button to restore the default settings.
Adjusting the audio quality
Selects the transcoding option for rebroadcasting audio from one HEOS device to another HEOS device (or group of devices) across the network. When set to high bit rate audio sources originating from the first device (such as Analog input, WAV, FLAC and PCM) will be transcoded to ensure the highest level of reliability for the audio stream.
1 Select “Quality”. 2 Select Normal (default) or High.

Adjusting the line out
1 Select “Line Out Level”. 2 Select Fixed to lock the volume at the optimal level or
select Variable to control the volume from the Now Playing screen.
0 If you enable the IP control, “Line Out Level” will be disappeared and forced to change.
Adjusting the status light brightness
1 Select “Status Light”. 2 Adjust the brightness up or down or set the slider to
the OFF position to completely disable the status light.

0 If you have selected High and you experience audio dropouts when streaming sources from one device to other devices, please select Normal (default).

40

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Advanced settings

Caution 0 Adjusting these settings may disconnect your device from your network
and possibly render your device unusable. Do not use these features unless you are comfortable making advanced adjustments.
o Network settings
1 Select “Advanced”. 2 Select “NETWORK SETTINGS” tab. 3 Scroll down to see all of the options for
a. Network Interface (Ethernet or Wireless) b. Wireless Settings c. IP Address Settings (Automatic or Manual) d. Wireless Power Saving
4 Select Save Settings to apply the new settings or Cancel Changes to revert to the previous settings.

o About wireless power saving
The Wireless Power Saving feature saves power by turning off power to the wireless radio inside the HEOS device when the device is connected to an Ethernet network. If you disconnect the Ethernet cable from the HEOS device, Wireless Power Saving will automatically turn off and the wireless radio will turn on so that the HEOS device can be discovered over your wireless network.
NOTE 0 If Wireless Power Savings is ON, Wi-Fi power will be temporarily turned on when
accessing the My Devices/(My Devices)/Network screen in the HEOS app or whenever the Connect button on the device is pressed.

41

Contents

Setup

Use

o Firmware upgrade
1 Select “Advanced”. 2 Select “FIRMWARE UPGRADE” tab.
n Update status

Manually check for a firmware upgrade.

n Allow updates

ON: OFF:

Allows updates Does not allow updates

3 Select Save Settings to apply the new settings or Cancel Changes to revert to the previous settings.

Troubleshooting

Status LED

Appendix

o About
Viewing technical details about the HEOS device.
1 Select “Advanced”. 2 Select “ABOUT” tab. 3 Scroll down to see information about the device’s
a. Hardware b. Software c. Device

42

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

External device control

The HEOS Link can tightly integrate with most Denon AVR, Preamps, and Hi-Fi systems to allow them to operate as if they were one device. You can configure your HEOS Link to tell the connected device when to turn on, turn off, select the correct input and adjust volume and mute. You can adjust specific settings for each of your HEOS Links in your system:
1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “My Devices” to display a list of your devices. 3 Select a HEOS Link. 4 Select “Control”. 5 Select the method which is most appropriate for your
configuration:

o IP Control
IP Control is available for Denon AV receiver models sold after 2010 which are connected to the same network as the HEOS Link and Controller devices.
1 Select IP. 2 Select the AVR that you have your HEOS Link
connected to.
3 Select the input on the AVR that you have your HEOS Link connected to.
4 Select Done.
NOTE You can test the connection to the AVR by pressing the power on, off, and input buttons. 0 The following settings are forced to change when IP Control is set.
0 Line Out Level: Fixed

43

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

o IR Control
IR Control is available for Denon AV receiver models sold after 2010. Connect the appropriate IR control cable between your AV receiver or amplifier and the HEOS Link using the IR direct or IR emitter cable (both included) depending on the IR control input capabilities of your device.

Your amplifier or AV receiver

Your amplifier or AV receiver

IN IR OUT REMOTE CONTROL

Remote control sensor

1 Select IR. 2 Select the type of device (AVR, PMA, or System) that
you have your HEOS Link connected to via IR.
3 Select the input on the device that you have your HEOS Link connected to.
4 Select Done.
NOTE 0 You can test the connection to the AVR by pressing the power on, off, and input
buttons.

or

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

.

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

NOTE
0 Connecting the IR control cable (IR Direct cable/IR Emitter cable) to the Trigger Out connector of the HEOS Link incorrectly may break the connected AV receiver, the amplifier or the IR Emitter cable.

44

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

o Trigger Control
If the power amplifier connected to this unit has a trigger input connector, connect it to the TRIGGER OUT jack of this unit using a 3.5mm cable (not included). A signal up to 12 V/150 mA is output from the TRIGGER OUT jack.
Power amplifier
TRIGGER IN

o Trigger out
Select Trigger Control when you are connecting your HEOS to a power amp that supports +12 V trigger input. The HEOS app can control the power on and off for the amp.
1 Select Trigger. 2 Select Done.
NOTE 0 You can test the connection to the amp by pressing the power on, off in setting
screen for the amp.

DC12V

5V1A

150mA

MAX.

IR TRIGGER COAXIAL

OUT OUT

OUT

OPTICAL OPTICAL

OUT

IN

USB

NETWORK

AC IN

PRE OUT

SUB WOOFER

LINE IN

AUX IN

.

NOTE
0 Use a monaural mini-plug cable for connecting the TRIGGER OUT jacks. Do not use a stereo mini-plug cable.

45

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Updating your system

HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. Follow the instructions on the screen to update the HEOS device and/or your controller App.
1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “Software Update”.
n Check for Update
Follow the instructions on screen to install any available updates to your HEOS system.
n Auto-Update
ON: Valid updates are performed automatically. OFF: You will be notified of valid updates on the HEOS app.

46

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Advanced features

There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps:

1 Select the Settings a icon located in the upper left corner of the main “Music” menu to display the Settings menu.
2 Select “Advanced Settings” to display a list the available settings.

Wireless performance
You can check the wireless connection status of your HEOS device.
n Quality
Excellent / Good / Poor

Sharing music from your mobile device
The HEOS app has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select “Music Sharing”, and set it on “ON”. The name of the device you are sharing from will appear as a music server allowing other HEOS controller apps to browse and play music from the your device.

NOTE 0 If the quality level of your HEOS device is “Poor”, make sure your HEOS devices
are not located near other electronic devices that could interfere with it’s wireless connectivity (like microwave ovens, cordless phones, TVs, etc…)
n Signal
Excellent / Good / Poor
NOTE 0 If the signal level of your HEOS device is “Poor”, make sure your HEOS devices
are within range of your wireless network.

47

Contents

Setup

Use

Troubleshooting

Submit diagnostics
If you are having trouble with your network or HEOS system, you may be asked by Denon technical support personnel to select this option. This feature will automatically send Denon technical support diagnostic information about your HEOS system.
NOTE 0 No personal information is sent and your information will never be shared with
anyone.
Resetting your controller app
This feature will reset the control app to its original state when you first installed it on your mobile device without requiring you to remove, download, and reinstall it from the app store.

Status LED

Appendix

48

Contents

Setup

Power management

Use

Troubleshooting

Status LED

Appendix

Power modes

o Quick Start Mode
To save power, the device will automatically enter “Quick Start Mode” whenever there is no network access or playback for 20 minutes and will automatically resume to full power whenever the device is selected and playing music.

o Deep Standby
The device also has the ability to automatically enter “Deep Standby” whenever the wired or wireless network connection is removed for more than 60 minutes in “Quick Start Mode”. The front panel LED will turn off during Deep Standby. To “wake” a HEOS device from Deep Standby, you must press the volume or mute buttons which will immediately turn on the front panel LED. Also push the mute button for 3 seconds, the device enters the Deep Standby.
o Off
To completely turn off the power to the device you must remove the mains plug from the power outlet.

49

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Basic troubleshooting

My HEOS device won’t connect to my network using the audio cable
Solution 0 Make sure your mobile device is connected to your wireless network before setting up your device. 0 Alternatively, you can connect your device to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the device and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.

Refer to Page 18 19

I get a message “Device was not found”
Solution
0 Move your HEOS device closer to your wireless router. 0 Your HEOS devices and controller device may not be on the same network. Verify that the controller device is on the same
network as your HEOS devices. This is usually configured under the Settings feature on your mobile device. If you have more than one network, your mobile device may hop to a different network as you move around your home. 0 Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless phones, and some televisions can cause wireless network interference. 0 If your HEOS devices are located far away from your router, consider adding a Wireless Range Extender like the HEOS Extend. 0 In case your wireless router is incompatible with HEOS device, please use the optional HEOS Extend Wireless Range Extender and hard-wire it to your router.

Refer to Page 14 18
14
7 7

50

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Cannot pair a Bluetooth mobile device with the HEOS device
Solution 0 The connection from the Bluetooth mobile device is malfunctioning. Power cycle the mobile device, remove the pairing
information and re-pair the HEOS Link to the mobile device. 0 Press and hold the Bluetooth button for 3 seconds and release the button when you see a pattern of two flashes on the status
LED. Make sure your mobile device has Bluetooth turned on and select “HEOS Link” from the list of Bluetooth devices.
Cannot hear Bluetooth music
Solution 0 Your Bluetooth mobile device is not paired with HEOS device. Re- pair the HEOS device to the mobile device. 0 The HEOS device is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS device. 0 The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOS
device. 0 The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on the
HEOS device.

Refer to Page 23
Refer to Page 26

51

Contents

Setup

Use

Troubleshooting

I can’t control an external device via IR and Trigger
Solution 0 Check the control cable connection between HEOS Link and the AV receiver or amplifier.
I don’t hear anything from the HEOS Link
Solution 0 Check the connection between HEOS Link and the AV receiver or amplifier. 0 Check that the correct input source is being used for the AV receiver or amplifier. 0 Check that HEOS Link and the AV receiver or amplifier are at a suitable volume. 0 Check that the external device connected to HEOS Link is connected and playing correctly.

Status LED

Appendix
Refer to Page 43
Refer to Page 15 ­ ­ 16

52

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Music cuts out or delays sometimes
Solution 0 Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may
be using most of your bandwidth (especially if they are streaming video). 0 Make sure your HEOS devices are within range of your wireless network. 0 Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).

Refer to Page 7
7, 47 7, 47

I hear a delay when using the external input with my TV
Solution 0 If you are connecting the External input with your cable or satellite box for enjoying TV audio through multiple HEOS devices,
you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buffer the audio before it sends it out to the HEOS devices so that it arrives at all devices at the same time. 0 You can avoid this delay by listening only to the device which is directly connected to the set top box.

Refer to Page

53

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

I hear distortion when using the AUX input
Solution 0 The analog output signals from some sources can be fairly strong. If the input level of the source device is turned up high, it
could overload the inputs of the HEOS device. This is unlikely to cause damage, but can cause distorted sound. Initially, set the volume of the source to a medium ­ low level, then turn it up as needed. If you hear distortion, turn down the device’s volume control.

Refer to Page 40

Connecting to a WPS network
Solution
If your wireless router support WPS (Wi-Fi Protected SetupTM) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps: 1. Press the WPS button on your router. 2. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds. 3. The LED on the front of the device will flash green for several seconds as it connects to your WPS router. 4. When the connection is complete, the LED on the front of the device will turn solid blue.

Refer to Page 7

I hear noise from the OPTICAL OUT audio
Solution 0 Noise can be heard if the volume of the connected amp is too high. In this case, turn the volume of the connected amp down
and adjust the “Line Out Level”.

Refer to Page 40

54

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Resetting your HEOS device
Solution Resetting your HEOS device will clear out the wireless network info, EQ, and name but retain it’s current software. You will have to use Settings – Add Device to reconnect the HEOS device to your home network before it can be used. To reset your HEOS device, press and hold the Connect and Bluetooth buttons located on the back of the HEOS device for 5 seconds until the front LED begins to flash amber.

Refer to Page ­

Restoring the HEOS device to factory defaults
Solution Restoring the HEOS device to its factory defaults will clear all of the settings and restore the original software which was installed at the factory.
Caution 0 All settings will be erased and the software will likely be downgraded!
To restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Press and hold the Bluetooth button located on the back of the HEOS device, reconnect the power cable, and hold it in until the front LED begins to flash amber.

Refer to Page ­

55

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Contact Denon
For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below:
Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.com/LiveChat Telephone: Toll Free (855) 499 2820 (M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)
For the other region: If you need additional help in solving problems, please contact Denon customer service in your area or visit HEOSbyDenon.com

56

Contents

Setup

Status LED table

Device Operation

Use Description

Off

No AC power or Deep Standby

Troubleshooting

Status LED

Front LED Action
.
(off)

Plug in

Booting

.
(blink)

On

Ready-Configured and connected to your network

.
(solid)

On

Not Connected to your network

.
(solid)

Change Network

Connecting to your network

.
(blink)

Appendix
Rear LED Action
.
(off)
.
(off)
.
(off)
RESET .
(solid)
.
(off)

57

Contents Device Operation

Setup

Not connected

Use Description

Setup

Connect button was pressed Cable connection is OK

Connecting to your network

Troubleshooting

Status LED

Front LED Action

.
(solid)

.
(blink)

Appendix Rear LED Action
RESET .
(solid)
RESET .
(blink)

.
(solid)

.
(solid)

.
(blink)

.
(off)

58

Contents Device Operation

Setup

Use Description

Troubleshooting

Status LED

Front LED Action

Setup

Configured and connected to your network Error

.
(solid)
.
(solid)

Updating

.
(blink)

Update

Rebooting

.
(blink)

Ready-Configured and connected to your network

.
(solid)

Appendix Rear LED Action
.
(off)
.
(solid)
RESET .
(blink)
.
(off)
.
(off)

59

Contents Device Operation

Setup

Use Description

Soft reset – Clear user settings

Reset

Hard reset – Factory restore Rebooting

Ready-Not Configured

Troubleshooting

Status LED

Front LED Action

.
(fast blink)

.
(blink)

Appendix Rear LED Action
RESET .
(solid)
RESET .
(solid)

.
(blink)
.
(solid)

.
(off)
RESET .
(solid)

60

Contents Device Operation

Setup

Firmware Error

Errors

Hardware Error

Network Error

Volume Change

Mute

Use Description

Troubleshooting

Status LED

Front LED Action

Appendix Rear LED Action

.
(slow blink (NOT fade))

.
(off)

.
(fast blink)
.
(solid)

.
(off)
RESET .
(solid)

.
(quick blink)

.
(off)

.
(slow blink)

.
(off)

61

Contents Device Operation

Setup

Use Description

a WPS session is active

WPS

WPS connected

WPS time-out

Quick Start Mode Power Management
Deep Standby

Troubleshooting

Status LED

Front LED Action

.
(fast blink)

Appendix Rear LED Action
RESET .
(fast blink)

.
(for 3 sec. solid)

.
(solid)

.
(for 3 sec. solid)

.
(solid)

.
(solid)
.
(off)

.
(off)
.
(off)

62

Contents Device Operation

Setup

Use Description

Bluetooth pairing is active

Bluetooth

ConnectedNo Network)

Bluetooth pairing is failed

Troubleshooting

Status LED

Front LED Action

.
(two blinks)

Appendix Rear LED Action
RESET .
(two blinks)

.
(one blink)

.
(off)

.
(for 3sec. solid)

.
(for 3sec. solid)

63

Contents

Setup

Use

Troubleshooting

Status LED

Appendix

Supported file types and codecs

Frequency
32/44.1/48 88.2/96/176.4 192 kHz
32 kHz 44.1 kHz 48 kHz
32 kHz 44.1 kHz 48 kHz
32 kHz 44.1 kHz 48 kHz
44.1/48 88.2/96/176.4 192 kHz
44.1/48 88.2/96/176.4 192 kHz

Sample Rate 16/24 bit

File Extension

wav

PCM

Codec

16 bit 16 bit 16 bit

mp3
m4a aac
wma

MPEG-1 Audio Layer 3 CBR/VBR
AAC-LC
wma9 CBR

16/24 bit

flac

flac

16/24 bit

m4a

ALAC

Bit Rates —
32 – 320 kbps 48 – 320 kbps CBR:48 – 192 kbps
—–

NOTE 0 Files protected by DRM such as Apple’s Fairplay DRM, are not supported. 0 If you select a music source with a high bit rate or high resolution, it is set to the appropriate level by codec before being output.
Supported audio formats (Optical)
2-channel Linear PCM:2-channel, 32 kHz ­ 192 kHz, 16/20/24 bit

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Specifications

o Audio section
THD+N: S/N ratio: Frequency response:
o Wireless LAN section
Network type: Used frequency range:
o General
Operating temperature: Power supply:

Power consumption: Power consumption in Quick Start Mode: Power consumption in Deep Standby Mode:

Use

Troubleshooting

Status LED

0.003 % 100 dB 10 Hz to 100 kHz: +1, -3dB
Conforming to IEEE 802.11a/b/g/n/ac 2.4 GHz, 5 GHz
41 °F – 95 °F (5 °C – 35 °C) AC 120 V, 60 Hz (for North America) AC 220 – 240 V, 50/60 Hz (for Europe) 20 W 4 W 0.3 W

Appendix

65

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o Dimensions (Unit : in. (mm))

Use

Troubleshooting

Status LED

Appendix

DENON

3 7/64 (79)

5 29/32 (150)

1 27/64 (36)

6 7/64 (155)

2 23/32 (69) 2 29/32 (74)

.
o Weight : 2 lbs 14 oz (1.3 kg)

4 21/64 (110)

For the purpose of improvement, the specifications and design are subject to change without notice.

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Information
Trademarks

Setup

Use

Troubleshooting

Status LED

Appendix

.
Google Play is a trademark of Google Inc.
.
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license. Other trademarks and trade names are those of their respective owners.

.
Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.

.
Wi-Fi Protected SetupTM logo is trademark of Wi-Fi Alliance.

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Appendix

License

o License information for the software used in the unit
About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License
This product uses GPL/LGPL software and software made by other companies.
After you purchase this product, you may procure, modify or distribute the source code of the GPL/LGPL software that is used in the product.
Denon provides the source code based on the GPL and LPGL licenses at the actual cost upon your request to our customer service center. However, note that we make no guarantees concerning the source code. Please also understand that we do not offer support for the contents of the source code.
This section describes software license used for this unit. To maintain the correct content, the original (English) is used.

n GPL

Open Source Used bridge-utils busybox ebtables Linux kernel mtd-utils ntfs- 3g_ntfsprogs ntpclient u-boot wireless-tools

2.8 1.21.1 2.0.10-4 3.10.74 1.4.3 2011.4.12 2007 2015.01 version 29

Version

n LGPL

Open Source Used ffmpeg glibc libmms

0.8.3 2.9 0.6.2

Version

n curl-7.24.0
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1996 – 2014, Daniel Stenberg, daniel@haxx.se.
All rights reserved.
Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.

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Appendix

n e2fsprogs-libs-1.40.8/lib/uuid
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, and the entire permission notice in its entirety, including the disclaimer of warranties.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE HEREBY DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

n expat-2.0.1
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper
Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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Appendix

n getopt
http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/
Copyright (c) 1987, 1993, 1994 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

n jQuery
Copyright 2014 jQuery Foundation and other contributors
http://jquery.com/
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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Appendix

n libpcap-1.4.0
License: BSD
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. The names of the authors may not be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

n libtar-1.2.11
Copyright (c) 1998-2003 University of Illinois Board of Trustees
Copyright (c) 1998-2003 Mark D. Roth
All rights reserved.
Developed by: Campus Information Technologies and Educational Services, University of Illinois at Urbana-Champaign
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal with the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
z Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimers.
z Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimers in the documentation and/or other materials provided with the distribution.
z Neither the names of Campus Information Technologies and Educational Services, University of Illinois at Urbana-Champaign, nor the names of its contributors may be used to endorse or promote products derived from this Software without specific prior written permission.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE CONTRIBUTORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS WITH THE SOFTWARE.

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n mDNS 320.10.80
The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:
<http://www.apache.org/licenses/LICENSE-2.0>
To accommodate license compatibility with the widest possible range of client code licenses, the shared library code, which is linked at runtime into the same address space as the client using it, is licensed under the terms of the “Three-Clause BSD License”.
The Linux Name Service Switch code, contributed by National ICT Australia Ltd (NICTA) is licensed under the terms of the NICTA Public Software Licence (which is substantially similar to the “Three-Clause BSD License”, with some additional language pertaining to Australian law).

Troubleshooting

Status LED

Appendix

n mongoose
https://github.com/cesanta/mongoose/
Copyright (c) 2004-2013 Sergey Lyubka
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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Appendix

n openssl-1.0.0d
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)”
4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.
5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following acknowledgment: “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

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Appendix

n portmap-6.0
Copyright (c) 1990 The Regents of the University of California.
z All rights reserved.
z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. A ll advertising materials mentioning features or use of this software must display the following acknowledgement: This product includes software developed by the University of California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
z THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

n pstdint.h-0.1.12
z BSD License:
z Copyright (c) 2005-2011 Paul Hsieh
z All rights reserved.
z Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.
z THIS SOFTWARE IS PROVIDED BY THE AUTHOR “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
z IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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Appendix

n rl78flash 2000.3.1
License

The MIT License (MIT)
Copyright (c) 2012 Maxim Salov
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

n sqlite 2003.5.7
SQLite Copyright
SQLite is in the
Public Domain
All of the code and documentation in SQLite has been dedicated to the public domain by the authors. All code authors, and representatives of the companies they work for, have signed affidavits dedicating their contributions to the public domain and originals of those signed affidavits are stored in a firesafe at the main offices of Hwaci. Anyone is free to copy, modify, publish, use, compile, sell, or distribute the original SQLite code, either in source code form or as a compiled binary, for any purpose, commercial or non- commercial, and by any means.
The previous paragraph applies to the deliverable code and documentation in SQLite – those parts of the SQLite library that you actually bundle and ship with a larger application. Some scripts used as part of the build process (for example the “configure” scripts generated by autoconf) might fall under other open-source licenses. Nothing from these build scripts ever reaches the final deliverable SQLite library, however, and so the licenses associated with those scripts should not be a factor in assessing your rights to copy and use the SQLite library.
All of the deliverable code in SQLite has been written from scratch. No code has been taken from other projects or from the open internet. Every line of code can be traced back to its original author, and all of those authors have public domain dedications on file. So the SQLite code base is clean and is uncontaminated with licensed code from other projects.

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Appendix

n strlcpy.c , v1.11
z Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com>
z Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
z THE SOFTWARE IS PROVIDED “AS IS” AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
n taglib-1.5
copyright : (C) 2002 – 2008 by Scott Wheeler email : wheeler@kde.org
“The contents of this file are subject to the Mozilla Public License Version 1.1 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.mozilla.org/MPL/Software distributed under the License is distributed on an “AS IS” basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for the specific language governing rights and limitations under the License.

n tinyxml 2002.4.3
www.sourceforge.net/projects/tinyxml Original file by Yves Berquin.
This software is provided ‘as-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.

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Appendix

n Tremor
http://wiki.xiph.org/index.php/Tremor
Copyright (c) 2002, Xiph.org Foundation
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of the Xiph.org Foundation nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

n zlib
http://www.zlib.net/ zlib.h — interface of the zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler This software is providedas-is’, without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:
1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required.
2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.
3. This notice may not be removed or altered from any source distribution.
Jean-loup Gailly jloup@gzip.org, Mark Adler madler@alumni.caltech.edu
o The Spotify software is subject to third party licenses found here:
www.spotify.com/connect/third-party-licenses

77

HEOSbyDenon.com 78

3520 10431 00AD Copyright © 2016 D&M Holdings Inc. All Rights Reserved.

HEOS Link QUICK START GUIDE

HS2

BEFORE YOU BEGIN
The HEOS Link is designed to add HEOS multi-room audio functionality to an external device which offers audio amplification, like an A/V receiver or integrated amplifier.
Make sure you have the following items in working order:

Wi-Fi Router

Internet Connection
Apple iOS, Android or Kindle mobile device connected to your network

1

English Français Español

STEP 1: UNPACK
Carefully unpack your new HEOS Link.

HEOS Link QUICK START GUIDE

Verify that the following items are included in the box.
2

STEP 2: PLACE
Place the HEOS Link at a convenient location near the amplification device you are connecting it to.
3

STEP 3: CONNECT

HEOS Link QUICK START GUIDE

English Français Español

1 Connect the HEOS Link to an available input on your amplifier using the included analog RCA cables.

2 Connect the power cord to the HEOS Link and a wall outlet.

Your amplifier or AV receiver
AUDIO IN RL
RL

RL

OPTIONAL
If you are connecting the HEOS Link to a wired network, connect the included Ethernet cable between the HEOS Link and your router. Do not connect the Ethernet cable if you are connecting your HEOS Link to a wireless network.

4

STEP 4: CONTROL

1 Download the HEOS by Denon App.
Go to the Apple App Store, Google Play or Amazon Appstore and search for “HEOS by Denon” to download and install.

2 Launch the HEOS App and follow the instructions in the app.

5

English Français Español

STEP 5: ADD DEVICE

HEOS Link QUICK START GUIDE

1

Music

2

Settings

Add Device

ENJOY!
OPTIONAL: Bluetooth
1. Activate the Bluetooth setting on your mobile device. 2. Press and hold the Bluetooth button( ) located on the back of the HEOS
device for 3 seconds and release the button when you see a pattern of two green flashes on the status LED. 3. Select “HEOS Link” from the list of available Bluetooth devices.
For further information, please visit www.HEOSbyDenon.com For the Online Manual, please visit manuals.denon.com/HEOSLINKHS2/ALL/EN
6

BASIC TROUBLESHOOTING
My HEOS device won’t connect to my network using the audio cable
· Make sure your mobile device is connected to your wireless network before setting up your HEOS device. · Alternatively, you can connect your HEOS device to your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS by Denon App should recognize the HEOS device and you can manually move it to your wireless network using Settings/My Devices/Device_Name/Advanced/Network Settings.
I get a message “Device was not found”
· Move your HEOS device closer to your wireless router. · Your HEOS device and controller device may not be on the same network. Verify that the controller device is on the same network
as your HEOS device. This is usually configured under the Settings feature on your mobile device. If you have more than one network, your device may hop to a different network as you move around your home. · Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless phones, and some televisions can cause wireless network interference. · If your HEOS devices are located far away from your router, consider adding a wireless range extender like the HEOS Extend. · In case your wireless router is incompatible with your HEOS device, please use the optional HEOS Extend Wireless Range Extender and hard-wire it to your router.
Music cuts out or delays sometimes
· Make sure your Internet connection is operating correctly. · If you are sharing your network with other users or devices, they may be using most of your bandwidth
(especially if they are streaming video). · Make sure your HEOS devices are within range of your wireless network. · Make sure your HEOS devices are not located near other electronic devices that could interfere with it’s wireless connectivity
(like microwave ovens, cordless phones, TVs, etc…).
Cannot pair a Bluetooth device with the HEOS device
· The connection from the Bluetooth mobile device is malfunctioning. Power cycle the mobile device, remove the pairing information and re-pair the HEOS device to the mobile device.
7

English Français Español

HEOS Link QUICK START GUIDE
I hear distortion when using the AUX input
The analog output signals from some sources can be fairly strong. If the input level of the source device is turned up high, it could overload the inputs of the HEOS device. This is unlikely to cause damage, but can cause distorted sound. Initially, set the volume of the source to a medium ­ low level, then turn it up as needed. If you hear distortion, turn down the device’s volume control.
I hear a delay when using the AUX input with my TV
· If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buffer the audio before it sends it out to the devices so that it arrives at all devices at the same time.
· You can avoid this delay by listening only to the HEOS device which is directly connected to the set top box.
Connecting to a network using WPS
If your wireless router support WPS (Wi-Fi Protected SetupTM) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps:
1. Press the WPS button on your router. 2. Within 2 minutes, press and hold the Connect button on the rear panel of the HEOS device for 3 seconds. 3. The LED on the front of the HEOS device will flash green for several seconds as it connects to your router. 4. When the connection is complete, the LED on the front of the HEOS device will turn solid blue.
Resetting your device
Resetting your HEOS device will clear out the wireless network settings, EQ, and name but retain it’s current software. You will have to use Settings->Add Device to reconnect the device to your home network before it can be used. To reset your HEOS device, press and hold the Connect and Bluetooth buttons located on the back of the HEOS device for 5 seconds until the front LED begins to flash amber.
The HEOS by Denon app and brand is not affiliated with any manufacturer of any mobile device. HEOS and the HEOS logo are trademarks or registered trademarks in the US and/or other countries. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Amazon, Kindle, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Wi-Fi Protected SetupTM logo is trademark of Wi-Fi Alliance. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by D&M Holdings Inc. is under license. Other trademarks and trade names are those of their respective owners. All other trademarks are the property of their respective owners.
8

CONTACT Denon

For US & Canada only:
If you need further assistance with your HEOS Product, please contact HEOS by Denon Customer Support Services below:

Website

www.HEOSbyDenon.com/Support

Email

Support@HEOSbyDenon.com

Live Chat

www.HEOSbyDenon.com/LiveChat

Telephone

Toll Free

(855) 499 2820

(M-F 10:00AM to 10:00PM EST / Sat 12:00PM to 8:00PM EST)

Online Manual manuals.denon.com/HEOSLINKHS2/ALL/EN

HEOSbyDenon.com
Printed in Vietnam 5411 11357 00AD Copyright ©2016 D&M Holdings Inc. All Rights Reserved.

WIRELESS MULTI-ROOM SOUND SYSTEM

HEOS Link HS2
WIRELESS PRE-AMPLIFIER: TURN ANY STEREO SYSTEM INTO A WIRELESS ZONE.

VUULJ[[OPZOPNOXHSP[Z[LYLVWYLHTWSPÄLY]PHHUHSVNKPNP[HS JVH_VYÄILYVW[PJJHISLZ[V[YUHULPZ[PUNOVTL[OLH[LY VYTZPJZZ[LTPU[VH^PYLSLZZ/,6:HKPVaVUL7SH“VY MH]VYP[LTZPJMYVTHYHUNLVMZ[YLHTPUNZLY]PJLZHZ^LSSHZVYZTHY[WOVUL[HISL[<:)KYP]LZVYV[OLYL[LYUHSKL]PJL VU[YVSVY+LUVUYLJLP]LYPU[LNYH[LKHTWSPÄLYVYTPUPZZ[LT YPNO[MYVT[OL/,6:HWW

THE HEOS APP.
A SIMPLE, EASY TO USE INTERFACE :[YLHTMYVTVYMH]VYP[LVUSPULTZPJZLY]PJLZVYSPZ[LU[V [YHJRZKPYLJ[SMYVTVYWOVUL[HISL[VY<:)KYP]LZ>P[O /,6:VOH]LHSS[OLVW[PVUZVULLKHUKHSS[OLHJJLZZV^HU[
KEY FEATURES:

ROOMS: Name each HEOS player
HJJVYKPUN[V[OLYVVT^OLYLP[PZ SVJH[LK.YVWYVVTZ[VNL[OLY[V WSH[OLZHTLZVUNPUWHY[TVKL :LWHYH[LYVVTZ[VWSH`HKPLYLU[ ZVUNPULHJOVM[OLT

/,6:I` Denon

=PZP[/,6:I+LUVUJVT[VJOLJRV[HSS[OLSH[LZ[ZLY]PJLZH]HPSHISLPUVYYLNPVU

NOW PLAYING: Instantly control
^OH[PZWSHPUNPUL]LYYVVT]PL^ JV]LYHY[VYJOLJR[OLXLLMVY^OH[ PZJVTPUNWUL_[*YLH[LHUKZH]L WSH`SPZ[Z

(]HPSHIPSP[VMTZPJZLY]PJLZTH]HYIYLNPVU5V[HSSZLY]PJLZTHILH]HPSHISLH[[PTLVMWYJOHZL:VTLZLY]PJLZTHILHKKLKVYKPZJVU[PULK MYVT[PTL[V[PTLIHZLKVUKLJPZPVUZVM[OLTZPJZLY]PJLWYV]PKLYZVYV[OLYZ=PZP[^^^/,6:I`+LUVUJVTTZPJMVYHUUVUJLTLU[ZHUKKL[HPSZ

KEY FEATURES:

;OL/,6:3PURHKKZ/,6:TS[PYVVTHKPV MUJ[PVUHSP[[VHUL_PZ[PUNHKPVZZ[LTVY WV^LYLKZWLHRLYZ,UQVZ[YLHTPUNTZPJ MYVT[OLJSVKVYSVJHSÄSLZZPUN[OLPU[P[P]L /,6:HWWMVYP6:(UKYVPKHUK2PUKSL-PYL +L]PJLZ

P[OOPNOXHSP[Z[LYLVHUHSVNKPNP[HSJVH_ HUKVW[PJHSV[W[ZHZ^LSSHZH=[YPNNLY HUK+LUVU®09JVU[YVSV[W[[OL/,6:3PUR PZLHZPSPUJVYWVYH[LKPU[V^OH[L]LYZZ[LT VOH]L
NEW 7SHZOPNOYLZVS[PVUTZPJ NEW )SL[VV[O®0U[LNYH[LK /PNOXHSP[+(JVU]LYZPVU 7LYMLJ[MVYHU`OVTL[OLH[LYYLJLP]LY
PU[LNYH[LKHTWSPÄLYHTWSPÄLYVYWV^LYLK ZWLHRLYZ (UHSVN+PNP[HS*VH_HUK- PILY6W[PJV[W[Z

=[YPNNLYV[W[MVYWV^LYJVU[YVSVML_[LYUHS KL]PJLZ
096[W[MVYWV^LY]VSTLHUKZVYJL ZLSLJ[PVUVM+LUVUOVTL[OLH[LYYLJLP]LYZ PU[LNYH[LKHTWSPÄLYZHUKTZPJZZ[LTZ -9,,/,6:HWW :[YLHTMYVTVYMH]VYP[LTZPJZLY]PJL ZJOHZ7HUKVYH:WV[PM;UL0U9OHWZVK :PYPZ?4(THaVU4ZPJ;PKHSP/LHY[9HKPV HUK:VUK*SVK
:[YLHTTZPJZ[VYLKSVJHSSVUVYP6: (UKYVPKVY2PUKSL-PYLZTHY[WOVULVY[HISL[

(<:)QHJRVW[PJHSKPNP[HSPUW[HUKH_PSPHYTTHUHSVNPUW[QHJRHSSV^WSHIHJRMYVT these sources to one or more HEOS players
^P[OWLYMLJ[ZUJOYVUPaH[PVU :[YLHTTZPJMYVTKL]PJLZVUVYOVTL UL[^VYRZJOHZ5(:KYP]LZHUK7*HUK4HJ computers
:WWVY[ZSH[LZ[KHSIHUK^PYLSLZZUL[^VYRZ PUJSKPUNHINUHJZ[HUKHYKZ Z[HUKHYKOVTL^PYLSLZZUL[^VYRZ
,[OLYUL[QHJRMVY^PYLKUL[^VYRJVUULJ[P]P[`

TECHNICAL SPECIFICATIONS

AUDIO SYSTEM Analog output Output level: -0?!=YTZ R£RVOTZ=HYPHISL Total Distortion:(5(36.05!R/a SN ratio: ANALOG IN: K)(KPISL9HUNL Frequency response: /a[VR/a!K)
NETWORKING Wireless Connectivity::WWVY[ZSH[LZ[KHSIHUK ^PYLSLZZUL[^VYRZPUJSKPUNHINUHJ Z[HUKHYKZ Wired Connectivity: :PUNSL91QHJRMVY JVUULJ[PVU[V^PYLK,[OLYUL[

MUSIC SOURCES

Music Services Supported: Pandora, Spotify, TuneIn, Rhapsody, SiriusXM, Amazon Music, Tidal, iHeartRadio, and SoundCloud with more coming soon*
Music Stored On Phone/Tablet: P;ULZTZPJZ[VYLKSVJHSSVUVY P6:KL]PJLVYTZPJÄSLZVUVY (UKYVPKVY2PUKSL-PYLKL]PJL NAS (Network Attached Storage): 7SHMYVT`VYOVTLUL[^VYR!+35( JVTWSPHU[
GENERAL

Audio outputs: (UHSVN]HYPHISLÄLK +PNP[HSJVH-PILYVW[PJ
USB Storage: *VUULJ[LK[V[OL /,6:3PURVYV[OLY/,6:WSHLY Aux Input:(UHSVNVYVW[PJHSKPNP[HS ZVYJLZJVUULJ[LK[V[OL/,6:3PUR VYV[OLY/,6:WSHLYZ
Music Downloads: +94MYLL KV^USVHKZMYVTHU`ZLY]PJL
Album Art Supported:17.75. )47HUK.0-WPJ[YLMVYTH[Z

Internet Radio Supported::[YLHTPUN((47 >4(]PH[OL;UL0UZLY]PJL
Audio Formats Supported: >4(!<W[VHUKPUJSKPUN RIWZ ((
HUK47!<W[VHUKPUJSKPUNRIWZ (3(!<W[VHUKPUJSKPUNIP[ R/a >(=HUK-3(!<W[VHUKPUJSKPUNIP[ R/a
(0–HUK+:+ZWWVY[HYLJVTPUNZVVU
Bluetooth Supported: 7SHVUVULZWLHRLYVYHKK V[OLY/,6:ZWLHRLYZPUWHY[TVKL
:IQLJ[[VH]HPSHIPSP[PUVYHYLH :IQLJ[[VHKPVMVYTH[ZWWVY[

Power Supply: (*=/a Weight: SIZ Operating Temperature: -[V –

Package Contents:
/,6:3PUR 7V^LYJHISL TTZL[WJHISL ,[OLYUL[JHISL 8PJR:[HY[.PKL 9*(JHISL 09LTP[[LYJHISL 09KPYLJ[JHISL

Buttons and Indicators:
=VSTLWKV^U 4[Lc4[LI[[VU3,+PUKPJH[VY 4S[PJVSVYLK3,+Z[H[ZPUKPJH[VY 5L[^VYRºJVUULJ[»I[[VUYLHY )SL[VV[OºJVUULJ[»I[[VUYLHY

Dimensions (H x W x D): PU_PU_PU
Product Finish:.UTL[HS:PS]LYMYVU[ [VWHUKIHJRWHULSZ^P[OISHJRZPKLZ

5V[L!(Z^LZ[YP]L[VJVU[PUVZSPTWYV]L[OLXHSP[VMVYWYVKJ[ZZWLJPÄJH[PVUZHYLZIQLJ[[VJOHUNL^P[OV[UV[PJL 7HUKVYH[OL7HUKVYHSVNVHUK[OL7HUKVYH[YHKLKYLZZHYL[YHKLTHYRZVYYLNPZ[LYLK[YHKLTHYRZVM7HUKVYH4LKPH0UJ<ZLK^P[OWLYTPZZPVU

HEOSbyDenon.com

TM
BY DENON

Before you get started, we just want to let you know that we hope you will enjoy your HEOS product for years to come. So, if you ever have any questions or need any support, just get in touch. If you’re happy, we’re happy.

Rock on .

·

Your HEOS Customer Service Team

PHONE:
855-499-2820 (North America Only)
EMAIL:
heoshelp@denon.com
ONLINE:
heosbydenon.com/support

To start your Extended Protection Plan coverage:

1. Call us toll-free at 855-720-0823 (US Residents Only) Have your model number, serial number, and purchase receipt available when calling.
2. Log on to http://servicecontracts.denon.com

Extended Protection Plan
It’s Important to Protect Your Investment.

9785431040010 Copyright © 2014 D&M Holdings Inc. All Rights Reserved.

The Denon Extended Protection Plan
Today’s highly technical products are mechanically and electronically complex, and even the best equipment may need periodic attention that can result in costly repair bills. With the Denon Extended Protection Plan, there are no deductibles or hidden charges. Best of all, if your Denon product is unrepairable, we will replace it, absolutely free with a unit that has similar features and functionality.

Don’t delay!

You must extend your coverage before your factory warranty

expires. To extend your warranty, simply log on to our website:

http://servicecontracts.denon.com, or call us toll-free at

855-720-0823.

(US Residents Only)

Features & Benefits
· 100% coverage on parts & labor · If unrepairable, we’ll replace it! · No deductibles or hidden charges · Power surge protection · Unlimited service calls · Nationwide authorized service
center network · No Lemon guarantee · Fully insured · Fully transferable

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l

1·111·1 HEQN~

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i

t Identity of Warrantor; Length of Non-Transferable Warranty This Limited Warranty on your Denon Distributed Audio product is made by Denon Electronics (USA) LLC, the address of which is set forth below. The duration of the warranty is two (2) years from your date of purchase from an Authorized Denon Dealer. This warranty does not cover products purchased from any source other than an Authorized Denon Dealer. It is personal to you and not transferable.
How to Request Warranty Assistance If you believe your Denon product is not operating correctly, please visit the support page on our Denon website (www.usa.denon.com) for assistance with troubleshooting or contact Denon Customer Support team at (855)-499-2820. In the event we cannot help you fix your problem over the phone, and your warranty is not expired, you may be entitled to have your product repaired or replaced at Denon’s expense. The replacement product might be the same or a similar model, and it might be a refurbished product.
What is covered and what is not covered Except as specified below, this warranty covers parts and labor to correct all defects in materials and workmanship during the warranty period. It includes free shipping to you of a repaired or replacement product, if you are entitled to receive one. You must pay to ship your product to Denon if Denon elects to fulfill its warranty obligation by repairing your product. The following are not covered: 1. Damage, deterioration, malfunction or failure to meet performance specifications from:
A) Accident, acts of nature, misuse, abuse, neglect or unauthorized product modification. B) Improper installation, removal or maintenance, or failure to follow instructions supplied
with the product. C) Repair or attempted repair by anyone not authorized by Denon to repair the product. D) Any shipment damage of the product (claims must be presented to the carrier). E) Any defect cause other than a product defect. F) Problems caused by using third party accessories, parts, or components. 2. Shipping of repaired or replacement products outside the United States and Canada. 3. Cleaning, initial set-up, check-ups with no defects found, or charges incurred for installation, removal or reinstallation of the product. 4. Any product on which the serial number has been defaced, modified, or removed.

5. Accessories , including but not limited to, batteries, cables, mounting hardware and brackets, cleaning accessories, antenna and detachable power cords
6. The warranty period is not extended if w e repair or replace a warranted product.
Who May Enforce the warranty? This warranty may be enforced only by the original purchaser. You must retain and provide a copy of your purchase documentation upon request.
What we will pay for We will pay for all labor and material expenses for items covered by the warranty, plus shipping of a repaired or replacement product to you, if you are entitled to repair or replacement.
Limitation of implied warranties All implied warranties, including warranties for merchantability and fitness for a particular purchase are limited in duration to the length of this warranty.
Exclusion of damages Denon’s liability for any defective product is limited to repair or replacement of the product at Denon’s option. Denon shall not be liable for damage to other products caused by any defects in Denon products, damages based upon inconvenience or loss of use of the product, or any other damages, whether inc idental, consequential, or otherwise.
How the law relates to the warranty Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of inci-dental or consequential damages, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights and you may have other rights which vary from state to state.

Denon Electronics (USA), LLC 100 Corporate Drive Mahwah, N.J. 07430-2041
www.usa.denon.com

WARRANTY DE COMMON ·’

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5431 10355 OOAD ,
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References

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