DENON E2 Home Subwoofer User Guide

June 1, 2024
Denon

DENON E2 Home Subwoofer

Before You Begin

The Denon Home Subwoofer is designed to be connected with Denon Home Speakers and Soundbars.

  • Ensure your Wi-Fi router and internet connection are operational.
  • Ensure your Apple iOS, Android, or Kindle mobile device is connected to your network.
  • Ensure other Denon Home Speakers and Soundbar are functional.

Specifications

  • Product Name: Denon Home Subwoofer
  • Type: Wireless Subwoofer
  • Compatibility: Designed to be connected with Denon Home speakers and soundbars
Printed In Vietnam
Model Number 5411 11937 30AS
Year 2021
Company Sound United
All Rights Reserved Yes

Product Usage Instructions

Step 1: Unpacking
Remove the subwoofer and the power cable from the packaging.

Step 2: Setup
Place the Denon Home Subwoofer at a suitable location in the same room as the other Denon Home Speakers with which you want to group the Subwoofer.

Step 3: Connecting
Connect the power cable to the Denon Home Subwoofer and a wall socket.

Optional:  If you want to connect the Denon Home Subwoofer with a wired network, connect the Denon Home Subwoofer and your Router with an Ethernet cable (not included). Do not connect the Ethernet cable if you want to connect your Denon Home Subwoofer with a wireless network.

Step 4: Control

  1. Download the HEOS app. Visit the Apple App Store, Google Play, or Amazon App Store and search for “HEOS” to download and install the app.
  2. Start the HEOS app, follow the instructions in the app to add the Denon Home Subwoofer to your network, and then group your Denon Home Subwoofer with the desired Denon Home Speaker.

Step 5: Adding Speakers

  1. On the HEOS app, tap ‘Home’.
  2. Go to ‘Settings’ > ‘My Devices’ > ‘Add Device’ to include your Denon Home Subwoofer.

Enjoy!

User Manual

To learn more about the functions of the product and how to get the most out of your new Subwoofer, please read the online manual at Denon Home Subwoofer Online Manual.

For further information, visit www.denon.com.

Troubleshooting

My Subwoofer does not connect to my network

  • Make sure your mobile device is connected to your wireless network before you connect your Subwoofer.
  • Alternatively, you can connect your Subwoofer with a separately available Ethernet cable to your network router. Once the connection is established via Ethernet, the HEOS app should recognize the Subwoofer. You can then manually add your wireless network to it. Go to ‘Settings’ > ‘My Devices’ > ‘[Device Name]’ > ‘Advanced’ > ‘Network Settings’.

Connecting to a Network with WPS

  1. If your router supports WPS (Wi-Fi Protected Setup), you can optionally connect your Subwoofer to the network using the push-button method by following these steps:
  2. Press the WPS button on your router.
  3. Within 2 minutes, press the CONNECT button on the back of the Subwoofer and hold it for 5 seconds.
  4. The light on the front side of the Subwoofer should blink green for several seconds, and when the connection is established, it will change to a solid blue light.

Resetting Your Subwoofer
To reset your Subwoofer, which retains network settings and name but erases the current wireless network settings, press and hold the RESET button on the back of the Subwoofer for 5 seconds until the light on the front begins to blink yellow. After resetting, you must connect the Subwoofer to the network again using the HEOS app.

Contact Denon

Free helpline: 00800-43674357

If you have any questions or need support, please get in touch. The free HEOS helpline (English) is available in the United Kingdom, Ireland, Sweden, Norway, Denmark, and Finland.

For more information, visit the Denon support page at TOLL FREE HEOS HELPLINE.

FAQ

How do I connect the Denon Home Subwoofer to my network?
Follow these steps to connect your subwoofer to your network:

  1. Make sure your Wi-Fi router and internet connection are set up.
  2. Download and install the HEOS app from the appropriate app store.
  3. Follow the app instructions to connect your subwoofer to your network.
  4. Once connected, the LED on the front of the subwoofer should turn solid blue.

What do I do if I have questions or need support?
Contact Denon at 00800-43674357 or visit www.denon.eu/support for more information and support options.

How can I download the HEOS app?
You can download the HEOS app from the Apple App Store, Google Play, or Amazon App Store by searching for “HEOS”.

What should I do if my Subwoofer doesn’t connect to my network?
Ensure your mobile device is connected to your wireless network and try connecting again, or use an Ethernet cable to connect the Subwoofer to your router and add it to your network manually through the HEOS app.

Where can I find further support and information?
For additional support, visit the Denon support page at www.denon.eu/support or contact the free helpline.

References

Read User Manual Online (PDF format)

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