kogan com KACHPSCNTC Dual Controller Charger User Guide

June 15, 2024
Kogan com

kogan com KACHPSCNTC Dual Controller Charger

Product Information

  • Specifications
    • Working voltage: DC 5V
    • Charging current: 850 mA (single controller)
    • Charging time: 2.5 – 3 Hours
  • Components
    • Dual Controller Charger
    • Charging dock 1
    • Charging dock 2
    • Charging indicator panel
    • User Guide
    • USB cable
  • Overview
    • The PS5 Dual Controller Charger (model: KACHPSCNTC) is a charging dock designed to charge two PS5 controllers simultaneously. It provides a convenient and efficient way to keep your controllers powered up and ready for use.
  • Safety & Warnings
    • Please read and follow the safety instructions and warnings below to ensure safe usage of the Dual Controller Charger:
    • Do not disassemble or modify the charger.
    • Avoid exposing the charger to extreme temperatures or moisture.
    • Keep the charger away from children and pets.
    • Only use the charger with compatible PS5 controllers.
    • Do not use the charger if it is damaged or shows signs of malfunction.

Product Usage Instructions

  • Installation
    • Remove the gel from the bottom of the Charger Gel.
    • Starting with the rear of the charger (1) and then following the sequence (2 & 3), attach the charger to the top of the console.
    • Connect the USB cable to the USB port on the rear of the console. The logo will illuminate White, and the indicators will turn Blue.
    • Align the charging contacts on the bottom of the controller with the contacts on the charging docks on the charger. The indicator will turn Red while charging. When the controllers are fully charged, the indicators will turn Blue.
    • Alternatively, the dual controller charger can be placed on a flat surface next to the console.
  • Troubleshooting
    • If the controllers do not charge when placed on the charger, you can try the following troubleshooting steps:
    • Check if the charger is properly connected to the console and the USB cable is securely plugged in.
    • Make sure the charging contacts on the controller are aligned with the contacts on the charging docks.
    • Ensure that the controllers are not already fully charged. If they are, the indicators will show Blue instead of Red.
    • If the issue persists, try using a different USB cable or connecting the charger to a different USB port.
    • If none of the above steps resolve the issue, please refer to the online user guide or contact customer support for further assistance.
  • Frequently Asked Questions (FAQ)
    • Q: How long does it take to fully charge a single controller?
    • A: It takes approximately 2.5 – 3 hours to fully charge a single controller using the Dual Controller Charger.
    • Q: Can I use the charger with other gaming consoles?
    • A: No, the Dual Controller Charger is specifically designed for use with PS5 controllers and may not be compatible with other gaming consoles.
    • Q: What should I do if the indicators do not turn blue after charging?
    • A: If the indicators do not turn blue after charging, please ensure that the controllers are correctly aligned with the charging docks and that they are not already fully charged. If the issue persists, refer to the troubleshooting section in the user manual or contact customer support for further assistance.

SAFETY & WARNINGS

  • The PS5 console must be used to provide power to this product. Other power supplies may cause this product to work abnormally.
  • During charging, if the controller reaches up to 80% or more, if you remove the gamepad and plug it again, the gamepad may not be charged due to the battery protection function. You will need to wait until the battery power of the gamepad is lower than 80%.
  • When this product is fully charged or not in use, the power USB cable should be disconnected from the console.
  • When this product is used or stored, dust and heavy pressure should be avoided as much as possible.
  • If this product is immersed in water, dropped or broken due to improper use and performance problems occur. Cease use immediately and contact help.Kogan.com for support.
  • This product must not be used or stored in a humid environment.
  • This product does not contain any user serviceable parts. Do not disassemble or modify it in any way.

COMPONENTS

kogan-com-KACHPSCNTC-Dual-Controller-Charger-fig-1
\(1\)

OVERVIEW

kogan-com-KACHPSCNTC-Dual-Controller-Charger-fig-1
\(2\)

OPERATION

  • This product is suitable for charging Dual Sense Controllers.
  • The charging indicator panel allows you to easily to identify the charging status of each controller.
  • This product features a built-in DC boost regulator circuit, which can continuously provide 5V regulated charging.

Installation

  1. Remove the gel from the bottom of the Charger
  2. Starting with the rear of the charger (1) and then following the sequence (2 & 3), attach the charger to the top of the console. Connect the USB cable to USB port on the rear of the console. The logo will illuminate White, and the indicators will turn Blue.
  3. Align the charging contacts on the bottom of the controller with the contacts on the charging docks on the charger. The indicator will turn Red while charging. When the controllers are fully charged the indicators will turn Blue.
  4. Alternatively, the dual controller charger can be placed on a flat surface next to the console.

SPECIFICATIONS

  • Working voltage DC 5V
  • Charging current ≤850 mA (single controller)
  • Charging time 2.5 – 3 Hours

TROUBLESHOOTING

If the controllers do not charge when placed on the charger, check the following to help troubleshoot the issue.

  • Ensure the controller is placed properly in the charging dock with the contacts aligned.
  • Dirt and dust may cause the charger to operate abnormally. Ensure both the controllers and the charger are clean.
  • When the controllers are fully charged or the battery level is greater than 95%, it will stop charging. Use the controllers for a period before placing back on the charger.

Information

Need more information?

  • We hope that this user guide has given you the assistance needed for a simple set-up.
  • For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com. KACHPSCNTC

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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