kogan com RF9820 43 Inch Full HDR LED Smart Google TV User Guide

kogan com RF9820 43 Inch Full HDR LED Smart Google

SAFETY AND WARNINGS

Thank you for buying this Kogan product. Please read all safety instructions before using your TV.

Stability Hazard
The television set may fall, causing serious personal injury or death. Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied. To prevent injury, this television set must be securely attached to the floor/wall in accordance with the installation instructions.

• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids,(for example, vases), shall be placed on the apparatus.
• When discarding used batteries, always be mindful of the environment. Ensure you follow any guidelines for recycling and safe disposal of batteries that apply in your local area. Don’t throw used batteries in rubbish bin.
• When installing your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.
• The openings/slots on the back of the apparatus have been provided for necessary ventilation. Ventilation should not be impeded by blocking these openings in any way (for example, newspapers, table-cloths, curtains, etc.)
• No naked flame sources, such as lit candles, should be placed on the apparatus. To prevent the spread of fire, keep candles or other open flames away from this product at all times.
• The device may malfunction when under electrostatic discharge. It can be manually resumed by switching power off completely (at wall outlet), then switching power on again.
• To avoid any injury caused by overturn of the product when installed with base stands, please always ensure the whole product is placed horizontally within the supporting surface and that the television is not overhanging the edge of the supporting furniture.
• If not using with base stands, use only a wall or ceiling mount which has been recommended by the manufacturer of the television.
• Keep small accessories out of reach of children so they are not mistakenly swallowed.

CAUTION: Connecting the power cord
Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits.
Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if appearance indicates damage or deterioration, immediately discontinue use of the appliance until the cord is replaced with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
The MAINS plug is used as the disconnect device, and the disconnect device shall remain readily operable.

Operating Temperature: 5°C to 45°C
Operating Humidity: ≤80%
Storage Temperature: -15°C to 45°C
Storage Humidity: ≤90%

CAUTION

• Do not attempt to modify this product in any way without written authorization from supplier.
• Unauthorized modification could void the user’s authority to operate this product. It is not recommended to keep a certain still image displayed on the screen for a long time as well as displaying extremely bright images on screen.
• No matter in what circumstances,please keep the TV panel vertically placed, if any tilt, the tilt angle bet ween panel and vertical plane must not exceed 15° (the rule applies to frameless series product).
• It is recommended not to use the product in places where there is oil smoke or steam that may damage the material of this product.
• The power consumption might increase if TV is turned into standby when it is in Apps or network function mode. It will be stabilized in 30 minutes. Alternatively press and hold power button on remote for 3 seconds, TV will go into fully standby and close all functions.
• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice.

Refer to the table below as a guide to the symbols and warnings which may be on your TV.

COMPONENTS

• A. Kogan 43″ Full HD HDR Smart Google TV
• B. Remote control
• C. Stand (×2)
• D. M4 × 20mm screw (x4)
• E. AAA battery (×2)
• F. Quick-start guide
• G. Warranty card

NOT INCLUDED
Phillips head screwdriver, antenna cable, broadband internet connection.

PRODUCT OVERVIEW

1. Full HD HDR LED display screen
2. Remote sensor / Standby light
3. Inputs/Ports
4. Power button

Inputs

This is a general guide to inputs and ports, your TV may not feature all of the above.

ASSEMBLY AND INSTALLATION

BEFORE YOU GET STARTED
Spread cushioning flat to lay the TV on. This will help to prevent damage.

1. Stand assembly

   • a. Attach stands to base of TV, ensuring ‘L’ and ‘R’ markings on the TV and stands match.
   • b. Insert two 20mm screws for each stand and use Phillips head screwdriver (not supplied) to tighten.

2. Connect to antenna

   • a. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.
   • b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home, or directly.
     USING REMOTE CONTROL / POWER BUTTON

3. Remote control assembly

   • a. Open the battery compartment cover on the back side.

   • b. Insert two 1.5V AAA size batteries, making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.

   • c. Replace battery compartment cover.
     WARNINGS

   • One loading of batteries will last for 1 year under normal use.

   • If you do not intend to use the remote controller for a long period of time, remove them to avoid damage due to leakage.

   • Do not use old and new batteries together.

   • The batteries (battery pack or batteries installed) shall not exposed to excessive heat such as sunshine, fire or the like.

4. Using remote control without bluetooth
   Your Google TV remote control has bluetooth capability, but until this is paired with your TV, you will need to ensure the distance between the remote control and the TV is no greater than 8 metres, at an angle of no more that 30 degrees on either side (4a). Point the remote towards the sensor at the front of the TV (this may differ from the illustration).
   TIPS Do not block the path between the sensor and the remote control.

5. Turning TV on

   • a. Plug the power cord into a suitable power outlet. The standby will display a light, showing that the TV is receiving power.
   • b. Press the POWER button (on your remote or at the bottom of the TV) to turn the TV on.
   • c. The standby light will turn off when the TV is on.

REMOTE CONTROL OVERVIEW

FIRST TIME SETUP

When turning the TV on for the first time, the Welcome screen will appear. Use the ^, v and OK buttons to navigate the following options.

Language
Select your menu language.

The entertainment you love
In your Google Account you get. Movies and TV, shows from your favorite Streaming apps. Personalized recommendations, Google Assistant. Search and control your TV with your voice, live tv, External devices, Basic TV can also be set directly.

Select Wi-Fi network
Your Google TV will automatically scan for wireless networks nearby. Ensure the TV is within range of your wireless modem or router, and have your password handy. Follow the prompts to input your password and connect your TV to your selected network. If you’d prefer to connect an Ethernet cable to connect to the internet simply insert the cable (not supplied) to the ‘LAN’ input port at the back of the TV/6b, next page), and ensure that it is correctly connected to the internet.

Select terms
This page will allow you to read each of the Google Terms of Service, Privacy Policy, and Google Play Terms of Service in full, and to accept.

Search across all your TV apps
Allow it to share your requests with your TV’s apps. Without this permission, Google Assistant may not be able to find all the content from your TV’s apps.

Choose your subscriptions
Your subscribed app will be installed on your device. Additionally, the apps that came with your device will also be installed during installation.

Remote & accessories
Your Google TV remote control has bluetooth capabilities. Follow the onscreen prompts to pair the remote with the TV. This will allow you to use voice commands with your remote via the Google Assistant button.

Password
Set a default password.

Select TV mode
The ‘home mode’ is optimized for effcient usage for home use. The ‘retail mode’ is optimized for store Demo with fixed settings. Following these options, the Channel Scan screen will appear. Ensure you have an antenna cable connected to the ‘ANT’ input port at the back of the TV (6b).

The auto-tuning function will search for and save all available free-to-air TV channels. After confirming your settings, the process will automatically begin. The number of searched channels will bed displayed on the screen .

1. Google Assistant
   Click to launch the built-in virtual assistant, which will begin listening for voice commands. Give it a try, ask “What’s the weather today?”

2. Text search
   Enter text manually to search TV apps.

3. For you
   Displays Application recommendation, new episodes of the daily courtroom spin-off resume.Top picks for you, Your apps.

4. Movies
   You can watch popular movies, new movies, and more.

5. Shows
   You can watch popular programs, new programs, etc.

6. Apps
   Access the App Centre to display all installed apps. Free-to-air channels can be accessed under the ‘Live TV’ option.

7. Lidrary
   View records, manage watch list.

8. Dashboard
   Dashboard contains user account, settings page, input source list, weather panel, image settings, notifications, etc.

BASIC OPERATION

Selecting channels
There are two ways to select channel:

1. Using number buttons followed by the OK button on the remote control to select channel directly.
2. To select channel 5, press: 5.
3. To select channel 21, press: 2-1 in quick succession.
4. Using P buttons on the remote control or on your TV to select channel. When you press the P  buttons, the TV changes channels in sequence. You will see all the channels that the TV has saved, but will not see channels that were either not saved, or manually erased.

Volume adjustment and mute setup
Press buttons on the remote control or the TV to adjust the volume of the TV.

• To increase the volume, press button
• To decrease the volume, press button

Press the Mute button to toggle TV sound on and off. To resume sound when TV is muted, press the Mute button again, or simply press the ….:::::I+ button.

Input source
You can use the button on your remote control to access the list from any channel or screen.

Colour buttons
In some menus and apps, the remote control’s four colour buttons (••••) can be used.

Navigating menus

• Press the Menu button to display the quick menu.
• Press the  Navigational buttons to select the desired sub item.
• Press the OK Enter or > Navigational button to access the menu of the next level.
• Select More on quick menu list to bring up the full settings menu.
• Press the Back button to return to the previous menu.

NOTE

• When a menu item is greyed out, it means that the item is not available or cannot be adjusted.
• Some items in menus may be hidden depending on modes or signal sources used.

SETTINGS

Quick menu
Options for your TV (picture, Sound.power) can be accessed by pressing the Quick Menu button on your remote control. Use < / > buttons to navigate through the submenus, and **** buttons to access Channel and Recording/Time Shift options (7a).

Global settings
To access the global settings menu, Press the > key until the Dashboard menu appears, then press the arrow keys to move to the Settings icon, Here you will find all of the adjustable options for Google TV’s interface, connectivity, and apps. In live tv mode you can also press the Quick Menu button on your remote control and use the < /> buttons to navigate to the Settings option.

QUICK MENU

• Inputs
  List of inputs status. Connected and standby input status will be displayed separately.

• Picture
  Provides video adjustment feature for users. lt allows users to adjust the image or picture quality so that users can enjoy watching Tv. Users can press up/Down key to select the” Picture Function” that want to adjust.

• Screen
  Adjust the screen ratio, you can choose Full, 4:3, 16:9, etc.

• Sound
  Locate settings for sound balance, speakers, surround sound and more in this submenu.

• Power
  Display power usage and sleep timer options, as well as the option for picture-off (audio-only) playback.

• Parental Controls
  Can set Channels Blocked, Program Restrictions, Inputs Blocked, etc.

• Advanced options
  Adjust settings for subtitle, default channel, blue mute and more. Also see system information.

• Settings
  Selecting the settings option here will take you to the Global Settings menu, also accessible via the home screen.

GLOBAL SETTINGS

• CHANNELS & INPUTS

  • Channel
    Auto channel update: Toggle on/off.

  • Inputs
    HDMI CEC (Consumer Electronic Control) settings can be adjusted here. Option to rename inputs (for example, ‘HDMI 1’ can be set as ‘Blu-ray’ or even a custom name, which will appear on the source inputs list) are also located in this submenu.

• DISPLAY &SOUND

  • Picture
    Adjust picture settings here, in more detail than the Quick Menu’s picture mode presets.

  • Screen
    Adjust the screen ratio, you can choose Full, 4:3, 16:9, etc.

  • Sound
    Locate settings for sound balance, speakers, surround sound and more in this submenu.

  • Audio output
    Digital output, Spdif Delay mode can be set

• NETWORK & INTERNET
  Here you will find the options for Wi-Fi and Ethernet internet connections.

  • Wi-Fi
    Available Wi-Fi networks are listed, with the option to manually add a new network.

  • Scanning always available
    Toggle on/off.

  • wow
    Toggle on/off for Wake On Wi-Fi function.

  • WOL
    Toggle on/off for Wake On LAN function.

ACCOUNT & SIGN-IN
Here you find the same Google account sign-in screen from the start-up wizard.

• PRIVACY

  • Location
    Enable location settings.

  • Usage & diagnostics
    Enable permission to share usage and diagnostic data.

  • Google Assistant
    Access options for Google Assistant and voice controls.

  • Payment & Purchases
    Manage your account and purchases through the play store app on our mobile device, or by follwing these links in a web browser.

  • App Permissions
    View and adjust settings for app permissions, special app access, and security & restrictions.

  • Special app access
    Allow installation of apps from sources other than the play store.

• APPS

  • Recently opened apps
    View all recently used apps.

• SYSTEM

  • About
    View system information.

  • Date & Time
    Set clock and date information.

  • Language
    Interface language settings for on-screen display.

  • Keyboard
    Adjust keyboard options. Third party keyboards can be added from the Play store. By default, Google’s GBoard keyboard is installed.

  • Storage
    View and adjust device storage information and set up external drives for use.

  • Power & Energy
    Adjust power settings here and energy mode.

  • Cast
    Let others control your cast media.

  • Restart
    Restart your tv.

• REMOTES & ACCESSORIES
  All compatible Bluetooth devices will appear here. You can connect and disconnect from devices here.

• HELP & FEEDBACK
  Visit google tv help at.

Defining favourite channels
This is how to add channels to the Favourite list or remove them:

1. Press [OK ] to open the” Channel list” menu.
2. Press [BLUE] to enter the Favorites list Selection menu.
3. Press [OK] ok to add the program to Favourites 1.
4. Press [up and down] to select favorites list, press ok to add favorite programs.
5. Press [ok] to cancel adding favorite programs.

PVR MODE

NOTE

• Don’t connect or disconnect any USB device while in USB playback mode.
• Ensure all personal data is backed up before inserting USB device into TV. We assume no liability for any loss of data due to malfunction or misuse.
• USB device should have capacity at least 512MB.
• USB device must support USB 2.0 high-speed specification.
• Use only USB storage devices formatted to FAT32.
• You cannot change channels while recording.
• If the signal is interrupted while recording, the recording will stop until signal is regained.
• While in time-shift mode, do not turn TV off.

Setup
To use PVR and Timeshift settings, first you must prepare your USB device. Ensure you have a USB drive inserted in either of your TV’s USB 2.0 input ports.

Record

• Press the Quick Menu button on your remote control, then the v button to scroll down to the Record menu.
• Select Device Info (Sa) to prepare your USB device for PVR or Timeshift functionality.
• Your attached USB device will display on the Device Info list if it is prepared for PVR Timeshift usage, or both.
• You can also format your device and run speed tests from this menu.

Recording
There are two types of recording: Instant Recording and Schedule Recording. Instant recording can record current TV programmes, while schedule recording can be set to record TV programmes automatically on the day, time, and duration you choose.

Instant recording
Select the channel you want, then press the Record button on the remote control to start recording. To stop the recording, press the key to enter the soft keyboard, press ****Stop button to exit the recording.

Schedule recording
Select the Schedule List from the Record menu. Use the navigation buttons to select the desired programme, and press the ****Add button to schedule a programme for recording. You can schedule several items to record. Enter the Schedule List to view the list of currently scheduled programmes. Different schedules should not overlap and there must be at least a one-minute time gap to set up between two schedules.

NOTE Schedule recording still works when TV is in standby mode.

Timeshift mode
With the Timeshift turned on, you may pause and rewind normal TV viewing at any time without missing any of the live broadcast. This can also allow you to create a buffer and skip forward through commercials.

• Under DTV, press the ****key to enter the soft keyboard, click the
• Pause icon to activate Timeshift, The TV stores the channel from the point of view you want to record. Play will resume from where you left off. Press Stop to exit Timeshift mode. If a USB device dedicated to recording is disconnected, Timeshift files that were saved will automatically be deleted.

Playing recorded files
After recording is complete, press the Quick Menu button on your remote control, then the button to scroll down to the Record menu to find the Record List. Here you will find a complete list of your recordings. Press the ****Blue colour button to delete any files you no longer require.

MEDIA PLAYBACK

NOTE
You will need to have an opp installed for media playback. We recommend you are welcome to choose your preferred media player from the Google Play store.

To access media playback mode, insert a USB drive containing files of the following type into the TV’s USB input port. Next, from the Home page, select your preferred media player app. The following file types are supported :

Alongside flashdrives, the TV’s USB port is also capable of reading from devices such as digital cameras and USB hard disks. Recordings saved in PVR mode will also be playable.

WALL MOUNTING

Wall mount kit not included. Steps below are provided as an optional alternative to the supplied base-mounts.

• A. Mounting bracket (x2)
• B. Shaft sleeve – M6 (x4)
• C. M6 x 54mm screw (x2)
• D. M6 x 45mm self-tapping screw (x2)
• E. M6 x 60mm Seft tapping screw (x4 )
• F. Wall anchor (x4)

Optional wall-mounting installation

• a. Measure and double-check the distance of threaded holes on the back panel of the TV before creating any holes in the wall.
• b. Use 54mm screws (C)and 45mm screws (D) to attach shaft sleeves (B) within the four threaded holes on the back panel of the TV.
• c. Use a mounting bracket (A) as a guide to mark the positions for the four holes on the wall with a pencil.
• d. Using a drill, create holes in the marked positions on the wall.
• e. Insert the four wall anchors (F) into the screw holes in the wall.
• f. Place the mounting brackets against the wall, aligned with the wall anchors, ensuring the directional arrow is facing upwards.
• g. Fix the mounting brackets with the 60mm self-tapping screws.
• h. Attach the TV to the mounting brackets by placing all four shaft sleeves into the larger openings of the brackets, then lowering the TV so that the shaft sleeves “lock” into place within the brackets.

It is recommended that two people perform step 9h together to ensure the sleeves are properly aligned before the TV is lowered onto the brackets .

NOTE: Only use wall mounts that match the same size screws and fittings as those listed on this page. Other methods of wall-mounting have not been tested for this model and can not be guaranteed to safely support the TV.

SPECIFICATIONS

• Audio
  • Speakers: 2 x 8W
• Connectivity
  • Ethernet (RJ45): Yes
  • HDMI: 1.4
  • HDMI-ARC: Yes I HDMI 1
  • HDMI-CEC: Yes I HDMI 1, HDMI 2, HDMI 3
  • USB: 2 x USB 2.0
  • Wi-Fi: IEEE 802.11b/g/n
• Dimensions
  • Distance Between Legs: 951.8mm
  • Without Stand: 963 x 561 x 82mm
  • With Stand: 963 x 607 x 183mm
  • VESA Wall Mount Pattern: 200 X 200
  • Weight: 6.7kg
• Display
  • Colours: 16.7M
  • Computer Supported Resolutions: 640×360, 853×480, 1024×576, 1280×720, 1366×768, 1920×1080
  • Contrast Ratio: 4000:1
  • Native Aspect Ratio: 16:9
  • Refresh Rate: 60Hz
  • Resolution: 1920 X 1080
  • Response Time: 6.5ms
  • Size: 43″
  • Viewing Angle: 170°/170°
• Features
  • EPG: Yes
  • HDCP: Yes I 1.4
  • TV Resolution: FULL HD
  • USB Media Playback: Yes
• Inputs
  • Composite (AV): 1
  • HDMI: 3
• Outputs
  • Headphone: 1
  • Optical Audio Out: 1
• Performance
  • CPU: ARM CA55 Quad Core
  • GPU: MAliG31 MP2
  • OS: Android 11
  • RAM: 1.5GB
  • Storage Capacity: 8GB
• Power
  • Average Consumption: 55W
  • Energy Consumption: 203kWh per year
  • Energy Rating: 5 Star
• Tuning And Signal
  • Tuner Type: DVB-T

Note:

• Design and specifications are subject to change without notice.
• Weight and dimension shown are approximate.

TROUBLESHOOTING

Common fixes
Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.

• To perform a hard reset, or power cycle, please use the following steps.
  • Unplug it from the main power socket and leave it for 10-15 minutes.
  • Press and hold the power button on the TV for 5 seconds.
  • Connect the TV back to the power and turn it on.
• Poor picture and sound quality
  • Try a different channel
  • Adjust the antenna
  • Check all connections
• No picture or sound in TV status
  • Try another channel
  • Press the TV/ AV button
  • Make sure TV is plugged in
  • Check the antenna connection
• No sound or sound is too low at maximum volume
  • Check the volume settings on any external speakers connected to your television
  • Adjust the TV volume accordingly
  • Check another channel or input
  • Check that MUTE hasn’t been turned on
• Picture rolls vertically
  • Check all connections
• No colour, wrong colour or tints
  • Make sure the program itself is broadcast in colour
  • Select the picture menu, then adjust the colour and tint submenus
• Blurred or snowy picture, distorted sound
  • Check direction, location and connections to your antenna
  • Issues may be caused by the use of an indoor antenna (poor signal)
• Remote control malfunctions
  • Replace remote control batteries
  • Check battery terminals
  • Remote is out of range, move closer to TV
  • Remove any obstructions between remote and IR sensor of TV
  • Make sure the power cord to your TV is plugged in and turned on
• Image is not centred on the screen
  • Adjust the horizontal and vertical position
• “No Signal” on HDMI source
  • Test the device with a different HDMI cable
  • Plug the device into another HDMI port
  • Try a different device connected to the same cable and port
  • Perform a factory reset on your TV

Care & maintenance

Unplug the television from the power supply before cleaning. Do not use any liquid cleaners or harsh chemicals. Always use a soft, damp cloth.

Cleaning the screen
Wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then use it to wipe the screen. Make sure the excess water is off the screen, and then let it air-dry before you turn on your TV.

Cleaning the casing
To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.

For our full TV troubleshooting guide and extended User Manual for this TV, head online to help.kogan.com

Manufactured under license from Dolby Laboratories.Dolby, Dolby Audio,and the double-D.symbol are trademarks of Dolby Laboratories Licensing Corporation.

© Copyright 2023, Kogan.com – KALED43RF9820STA UM 02-17

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