PATPET U20 Ultrasonic Dog Trainer User Manual
- June 4, 2024
- PATPET
Table of Contents
U20 Ultrasonic Dog Trainer
User Manual
Package Contents
Overview
Uses
Key Benefits
Guide to Foolproof Ultrasonic Training
TIP 1
Time is everything -when your dog is about to do something or is doing
something inappropriate, it is the accurate time to use the ultrasonic trainer
to stop your dog. 
TIP 2
As long as your dog gets the ultrasonic warning and then refrains from the
inappropriate behavior please, stop using the trainer right away and reward
your dog immediately (within 3 seconds) with praise, treats, or a toy.
TIP 3
Closely pay attention to your dog’s daily behavior and train regularly.
Help your dog establish a conditional response to stop barking immediately
upon hearing the ultrasonic sound and get a reward afterward. 
TIP 4
If your dog stops the inappropriate behavior briefly after hearing the
ultrasonic warning. And then it resumes the behavior, using a verbal command
along with the ultrasonic warning to reinforce the training. 
TIP 5
The ultrasonic sound travels directionally. Make sure to point it at the front
of the dog when using it so the sound reaches the dog’s ears.
Note that if there are walls or obstacles in the way the ultrasonic sat sound
will be deflected. 
TIP 6
When your dog does not exhibit any inappropriate behavior, please do not
use the ultrasonic trainer, so as not to confuse your dog and compromise
previous training.
Important Safety Information
- Do not directly point to human ears.
- Do not irradiate the light to human eyes to avoid any hurt.
- Do not use it for purposes except training pets.
- Do not use this product on dogs under 6 months, or on sick, old, pregnant, or aggressive dogs.
- Be placed beyond the reach of children and never used by children.
- Store the device in a cool and dry place when not used.
- The ultrasonic wave will bounce back if there is an object blocking it.
- Note: The device is not waterproof, keep it away from water.
- Do not disassemble the device. Please contact customer service, if you need to repair.
Device charging
Type-C charging port
The red light is on during charging.
The green light is on when fully charged.
Start and turn off the device
Swipe up to turn on the device, the green light is on for 1 second, and it
vibrates twice.
Toggle down to turn off the device.
How to use for emitting ultrasound
-
Short press the ultrasonic button to emit ultrasonic waves. During the transmission, the green light will be on, and the vibration will be triggered.
-
The protection mode will be active after long-pressing for l Os, while the yellow light will flash continuously, and the device will stop vibrating. The protection mode will be deactivated after releasing the button for 5s.
-
Short press the ultrasonic enhancement button to emit ultrasonic waves. During the transmission, the green light will be on, and the vibration will be triggered.
-
The protection mode will be active after long-pressing for l Os, while the yellow light will flash continuously, and the device will stop vibrating. The protection mode will be deactivated after releasing the button for 5s.
Light
Press the light button to turn on the light.
Press the light button again to turn off the light.
How to use strobe
When the flashlight is on, short press the ultrasonic enhancement button to
emit ultrasonic waves+ the strobe light, the green light will be on during the
emission, and the vibration will be triggered. The protection mode will be
active after long-pressing for 1 Os, while the yellow light will flash
continuously, and the device will stop vibrating. The protection mode will be
deactivated after releasing the button for 5s. 
Training Tips
If you want to correct your dog’s bad behavior, such as barking. Please follow
the training steps below.
(Note: Different breeds of dogs respond to ultrasound differently. For getting
the best results, use the device as a training aid along with other
tools/commands.
(And be patient during training.)
- Please use the ultrasound button on the dog and command it “no” or “no bark” when barking.
- When the dog stops barking, praise the dog generously and immediately release the ultrasonic button.
- Use Only the boost ultrasound when your dog ignores the regular ultrasound.
- Practice this training in many different scenarios.
Q&A
Q: Which dogs are suitable?
A: Suitable for dogs of all sizes and weights. Not recommended for dogs over 8
years old or deaf.
Q: Do I need to install a battery?
A: No battery is required. The device is rechargeable and has a built-in
850mAh battery.
Q: How do I get support when I have a product issue?
A: Please feel free to contact our official customer service, any questions
about the product will be resolved here.to
service@patpet.com.
Troubleshooting
Q: No response to my dog.
Answer:
- Make sure the device is turned on.
- Make sure the device is fully charged. Press the ultrasonic button to test the response. Try pressing the supersonic button if normal ultrasonic did not work.
- Check whether there is any blocking object in front of the ultrasonic transmission.
- The ultrasonic effect will be weakened if the dog’s ears were covered.
Warranty
1-Year Warranty
The original purchaser for this unit is provided with a 1-YEAR Warranty.
The warranty begins on the date of purchase. For the first year, coverage is
provided for both parts and labor on warranty repair services. After the first
year, the Limited Lifetime Warranty covers parts only and does not cover labor
fees and Accessories.
Accessories such as straps and batteries are covered for the first year only.
All shipping fees incurred, the cost of accessories after the first year, and
labor fees associated with out-of-warranty repair work are the customers’
responsibility.
Not Covered Under Warranty
We DO NOT offer a warranty for products that have been bought secondhand or
were resold. Issues of replacement and refunds on units purchased in less than
30 days from an authorized dealer must be addressed to the dealer directly. If
the products purchased from an authorized dealer are 30 days after the date of
purchase, please send the units to us for service and repair.
We DO NOT cover the cost of repairs and replacements due to misuse by the
owner or dog, improper maintenance, and/or lost units. The warranty is void if
the unit has been altered or an unauthorized person has damaged the unit while
attempting repair work.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting” (Page 15)
in the manual before sending it back for service. A copy of the sales receipt
showing the purchase date may be required before warranty work is initiated.
Please include a brief explanation outlining the problem, and include your
name, address, city/state/zip code, daytime phone number, evening phone
number, and email address.
Shenzhen Patpet Technology Co., Ltd
| https://patpet.com/
Become a dealer: inquiry@patpet.com
After-service: support@patpet.com
@PatpetDogCollar
Youtube Video Guide
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Documents / Resources
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PATPET U20 Ultrasonic Dog
Trainer
[pdf] User Manual
U20 Ultrasonic Dog Device, U20, Ultrasonic Dog Device, Ultrasonic Dog Trainer,
U20 Ultrasonic Dog Trainer, Dog Trainer, Dog Device
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