PATPET U10 Ultrasonic Dog Trainer User Manual

June 4, 2024
PATPET

PATPET U10 Ultrasonic Dog Trainer

Package Contents


1 Main Unit

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2 Wrist Strap

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3 Charging Cable

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4 User Manual

Overview


Stop excessive barking

Correct unwanted behavior

Assist in daily dog training activities

For indoor and outdoor use

Key Benefits

| Night lighting
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| Stronger night deterrent
| Long lifetime polymer lithium battery
| USB C charging port
| 2 hours fast charging
| 15 days battery life
| Control range 16 feels
| Friendly vibration feedback
| Safety switch

Important Safety Warning Information

  1. Do not directly point to human ears.
  2. Do not irradiate the light to human eyes to avoid any hurt.
  3. Do not use for purposes except training pets.
  4. Do not use this product on dogs under 6 months, or on sick, old, pregnant, and aggressive dogs.
  5. Be placed beyond the reach of children and never used by children.
  6. Store the device in a cool and dry place when not in use.
  7. The ultrasonic wave will bounce back if there is an object blocking it.
  8. Note: The device is not waterproof, keep it away from water.
  9. Do not disassemble the device. Please contact customer service, if you need to repair.

Device charging


How to emit ultrasound

  1. Short press the ultrasonic button to emit ultrasonic waves. When ultrasonic mode operation, The led indicator turns green. Holding ultrasonic button for more than 1 Os, the protection mode will be triggered,
    The led indicator turns yellow and flashes. Release the button for 5s, the protection mode will be released automatically.

  2. Short press the ultrasonic enhancement button to emit ultrasonic waves. When ultrasonic mode operation, The led indicator turns green. Holding ultrasonic enhancement button for more than 1 Os, the protection mode will be triggered, The led indicator turns yellow and flashes. Release the button for 5s, the protection mode will be released automatically.

Light

How to use strobe

When the flashlight is on, short press the ultrasonic enhancement button, strobe mode active, the light flashes. The led indicator turns green, trigger vibration feedback. Holding enhancement button for more than 1 Os, the protection mode will be triggered, the led indicator turns yellow and flashes, vibration stop. Release the button for 5s, the protection mode will be released automatically.

Training Tips

If you want to correct your dog’s bad behavior, such as barking. Please follow the training steps below. (Note: Different breeds of dogs respond to ultrasound differently. For getting the best results, use the device as a training aid along with other tools/commands. And be patient during training.)

  1. Please use the ultrasound button on the dog and command it “no” or “no bark’.’ when barking.
  2. When the dog stops barking, praise the dog generously and immediately release the ultrasonic button.
  3. Use Only the boost ultrasound when your dog ignores the regular ultrasound.
  4. Practice this training in many different scenarios.

Q&A

Q: Which dogs are suitable for?
A: Suitable for dogs of all sizes and weights. Not recommended for dogs over 8 years old or deaf.

Q: Do I need to install a battery? How long does it last?
A: No battery is required. The device is rechargeable and has a built-in 850mAh battery that can last up to 15 days under normal usage.

Q: How do I get support when I have a product issue?
A: Please feel free to contact our official customer service, any questions about the product will be resolved here. service@patpet.com.

Troubleshooting

Q: No response to my dog.
Answer:

  1. Make sure the device is turned on.
  2. Make sure the device is fully charged. Press the ultrasonic button to test the response. Try pressing the supersonic button if normal ultrasonic did not work.
  3. Check whether there is any blocking object in front of the ultrasonic transmission.
  4. The ultrasonic effect will be weakened if the dog’s ears were covered.

Warranty

1-Year Warranty

The original purchaser for this unit is provided with a 1-YEAR Warranty. The warranty begins on the date of purchase. For the first year, coverage is provided for both parts and labor on warranty repair services. After the first year, the Limited Lifetime Warranty covers parts only, and does not cover labor fees and Accessories.
Accessories such as straps and batteries are covered for the first year only. All shipping fees incurred, the cost of accessories after the first year, and labor fees associated with out of warranty repair work are the customers responsibility.

Not Covered Under Warranty

We DO NOT offer warranty for products that have been bought secondhand or were resold. Issues of replacement and refunds on units purchased in less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are 30 days after the date of purchase, please send the units to us for service and repair.
We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. The warranty is void if the  unit has been altered or an unauthorized person has damaged the unit while attempting repair work.

Procedure for Repair Work

If the unit is malfunctioning, please refer to the “Troubleshooting” (Page 11) in the manual before sending it back for service. A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please attach a brief explanation outlining the problem, including your name, address, city /state/zip code, daytime phone number, evening phone number, and email address.

Shenzhen Patpet Technology Co.,Ltd

https://patpet.com/
( Become a dealer: inquiry@patpet.com
After-service: support@patpet.com
@PatpetDogCollar
Youtube Video Guide

References

Read User Manual Online (PDF format)

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