Elite Gourmet EWM-6122 Buffet Server with Warming Tray Instruction Manual

June 15, 2024
Elite Gourmet

Elite Gourmet EWM-6122 Buffet Server with Warming Tray

Product Information

Specifications

  • Model : EWM-6122/EWM-6122#
  • Capacity : 5QT
  • Material : Stainless Steel
  • Includes : Buffet Server with Warming Tray

Product Usage Instructions

Assembly

  1. Identify all the parts using the parts identification section in the user manual.
  2. Assemble the buffet server by following the instructions provided.

Before First Use
Before using the buffet server for the first time, please follow these steps:

  1. Ensure that the appliance is unplugged.
  2. Wash all parts with warm, soapy water and rinse thoroughly.
  3. Dry all parts completely before assembling.

How to Use
Follow these steps to use the buffet server:

  1. Place the buffet server on a stable, heat-resistant surface.
  2. Ensure that all control knobs are turned off before plugging in the appliance.
  3. Plug the power cord into a suitable electrical outlet.
  4. Turn on the desired temperature settings using the control knobs.
  5. Place food items into the serving trays and cover with lids to keep them warm.
  6. Monitor the food temperature regularly and adjust the settings as needed.

Hints and Tips

  • Preheat the buffet server before placing food items for better heat retention.
  • Use the warming tray to keep additional dishes warm.
  • Avoid overfilling the buffet server trays to ensure proper heat circulation.
  • Use oven mitts or handles to touch hot surfaces and handles.

Cleaning and Maintenance
Follow these steps to clean and maintain the buffet server:

  1. Ensure that the appliance is unplugged and completely cooled down before cleaning.
  2. Remove all food and serving trays from the appliance.
  3. Wash the serving trays, lids, and buffet server with warm, soapy water.
  4. Rinse thoroughly and dry all parts completely before reassembling.
  5. Store the buffet server in a clean and dry place when not in use.

FAQ

Can I use the appliance for purposes other than its intended use?
No, it is important to only use the appliance for its intended purpose to ensure safety and optimal performance.

Can I clean the appliance with metal scouring pads?
No, cleaning with metal scouring pads can damage the appliance and pose a risk of electrical shock. Use warm, soapy water for cleaning.

Can I place non-food materials in the buffet server?
No, it is important to only place food items in the serving trays. Non-food materials such as paper, cardboard, or plastic should not be placed in the unit.

IMPORTANT SAFEGUARDS
The Elite Brand takes consumer safety very seriously. Products are designed and manufactured with our valued consumers’ safety in mind. Additionally, we ask that you exercise a level of caution when using any electrical appliance by following all instructions and important safeguards.

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE

WARNING : When using electrical appliances, basic safety precautions should always be followed as below:

  1. Do not touch hot surfaces. Use handles and knobs.
  2. Do not overfill the Buffet Server Trays.
  3. To protect against electrical shock, do not immerse the appliance or power cord in water or any other liquid.
  4. Close supervision is necessary when any appliance is used by or near children.
  5. CAUTION: Do not operate the appliance without food contents. The warming tray and serving trays may warp and change shape from the heat.
  6. Unplug from outlet when not in use and before cleaning. Allow unit to cool completely before putting on or taking off parts, and before cleaning.
  7. Do not operate this or any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
  8. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury.
  9. Do not use outdoors. For household use only.
  10. Do not let cord or plug hang over edge of table or counter, or touch hot surfaces.
  11. Do not attempt to move or transport this appliance while it is in operation and plugged into the electrical outlet.
  12. Do not use the appliance for other than its intended use.
  13. Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, first turn all control knobs to the “OFF” position, then remove plug from wall outlet.
  14. Do not place this appliance on or near a stove, electric or gas burner, or in a heated oven.
  15. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of an electrical shock.
  16. A fire may occur if the appliance is covered by or touching flammable material including curtains, draperies, walls and the like when in operation.
  17. Do not place any of the following materials in the unit: Paper, cardboard, plastic and/or similar non-food materials.
  18. Some countertop and table surfaces, such as Corian®, wood, stone and/or laminates, are not designed to withstand prolonged heat generated by certain appliances. It is strongly recommended by countertop manufacturers and Maxi-Matic that a hot pad or trivet be placed under your Elite buffet server to prevent possible damage to the countertop surface.

SHORT CORD PURPOSE

Note : A short power cord is provided to reduce the risk of personal injury resulting from becoming entangled in or tripping over a long cord. Longer power-supply cords or extension cords may be used if care is exercised in their use.  If an extension cord is used:

  1. the marked electrical rating of the extension cord should be at least as great as the electrical rating of the product;
  2. the extension cord should be arranged so that it will not drape over the counter top or tabletop where it can unintentionally be pulled on or tripped over by children or pets.

POLARIZED PLUG
If this appliance is equipped with a polarized plug (one blade is wider than the other), please follow the below instructions:

  • To reduce the risk of electrical shock, this plug is intended to fit into a polarized outlet only one way. If you are unable to fit the plug into the electrical outlet, try reversing the plug.
  • If the plug still does not fit, contact a qualified electrician.
  • Never use the plug with an extension cord unless the plug can be fully inserted into the extension cord.
  • Do not alter the plug of the product or any extension cord being used with this product.
  • Do not attempt to defeat the safety purpose of the polarized plug.

SAVE THESE INSTRUCTIONS. THIS PRODUCT IS FOR HOUSEHOLD USE ONLY.

PARTS IDENTIFICATION

  1. Clear Dome Lids with Slots – convenient see-through lids that includes slots to accommodate serving utensils.
  2. Cool-Touch Knobs – safely and easily handle lids to serve food.
  3. Buffet Server Trays – includes two 2.5qt. capacity server trays, great for serving all types of foods.
  4. Heating/Warming Surface – flat stainless steel warming surface. Also great to use for keeping hors d’oeuvres or other dishes warm.
  5. Thermostat Control – choose from three different heat settings to keep all types of food warm to preference.
  6. Retaining Shelf – holds the two buffet server trays to ensure stability.
  7. Main Body – main heating unit.
  8. Cool-Touch Serving Handle – safely and easily carry or transport the buffet server to serving table.

ASSEMBLY

LID ASSEMBLY:
Assemble lids with the knobs. Make sure to not tighten the screw too tight or it will cause the plastic to crack

  1. Please note, when removing your buffet server from its box, the warming plate is packaged upside down for compact packaging purposes.
  2. When placed correctly, the logo should be facing right side up. Please refer to the diagram above for the correct way to assemble.
  3. Once the warming plate has been properly situated, the retaining shelf and buffet server trays can be placed onto the warming plate.

NOTE:
When placing the buffet server on any surface, make sure a trivet, hot pad, or a high heat resistant material is placed beneath the buffet server to prevent heat damage to your tables or countertops.

BEFORE FIRST USE

  1. Remove all packaging materials including plastic, cardboard, Styrofoam and literature. Make sure that all parts are in good condition.
  2. Clean and thoroughly dry all parts to remove any packaging residue before using for the first time. (See “CLEANING AND MAINTENANCE” section for instructions.)

CAUTION:
Do not immerse the warming tray or power cord in water or any other liquid!

HOW TO USE

  1. Place the retaining shelf onto the warming tray and place your serving trays into the retaining shelf. Place the Buffet Server on top of a flat, stable, heat-resistant surface.

  2. Place your pre-cooked food items into each buffet server tray.

  3. Plug the power cord into a standard 120V electrical outlet. The indicator light will come on.

  4. Turn the knob to adjust the thermostat control to your desired heat setting. When the setting is on the highest setting, the warming tray will reach a temperature of approximately 175-180°F. Once the selected setting has been reached, the indicator light will shut off.
    NOTE : THIS DOES NOT MEAN THE APPLIANCE IS OFF. THE SURFACE OF THE WARMING TRAY WILL STILL BE VERY HOT. USE CAUTION.

    • Do not use this appliance for cooking or defrosting food.
  5. When finished using the Buffet Server, unplug the power cord from the electrical outlet and allow the unit to cool completely.

  6. Remove any remaining food from the buffet server trays.

  7. Once the Buffet Server and its parts are completely cooled, wipe down, wash and thoroughly dry before storing or using the unit again.
    NOTE:
    The indicator light will continuously turn on and off while the buffet server is in operation as it maintains the temperature selected.

USING THE WARMING TRAY FOR SERVING:

  1. Make sure the unit is unplugged.
  2. Remove the retaining shelf, serving trays, and the lids. Place the warming tray on top of a flat, stable, heat-resistant surface.
  3. Ensure that the flat stainless steel surface of the warming tray is clean and thoroughly dry.
  4. Place pre-cooked food items onto the warming tray.
  5. Plug the unit into a standard 120V outlet. The indicator light will turn on.
  6. Turn the knob to adjust the thermostat control to your desired heat setting. Once the selected setting has been reached, the indicator light will shut off.
    • NOTE: THIS DOES NOT MEAN THE APPLIANCE IS OFF. THE SURFACE OF THE WARMING TRAY WILL STILL BE VERY HOT. USE CAUTION.
  7. When using the warming tray, food items can only be kept warm for a shorter amount of time because they are being left uncovered. Maximum time will be 4-5 hours or else food will begin to dry out, discolor or taste may start to change.
  8. Once you are done using the warming tray, remove the power cord from the electrical outlet.
  9. Remove any remaining food from the warming tray.
  10. Once the warming tray has cooled down completely, clean and thoroughly dry before storing or using the unit again. (See “CLEANING AND MAINTENANCE” section for instructions.)

CAUTION :

  • Do not leave food in buffet server for more than 5 hours.
  • It is not recommended to leave a buffet serving tray empty while buffet warmer is on.
  • Do not use this appliance for cooking or defrosting food.
  • Use caution when serving food from the warming tray as the surface will be very hot.

NOTE :
DO NOT use the clear lids directly on the hot surface of the warming tray.

HINTS & TIPS

  • It is important to maintain all cooked foods at a minimum of 140°F over an extended period of time to prevent any food borne illnesses.
  • Use a food thermometer to monitor the temperature of the food and adjust the temperature control if necessary to maintain a minimum of 140ºF.
  • Temperatures may fluctuate as the food is being served and as the contents of the large pan and/or buffet trays are emptied.
  • You may adjust the temperature accordingly to avoid over or under heating the prepared food.
  • All foods have different consistencies and may require a lower or higher setting to keep the food warm. For example, a higher temperature setting will be required to keep mashed potatoes warm and a lower temperature to keep gravy warm.

CLEANING & MAINTENANCE

  1. Wash the clear dome lids, retaining shelf, and buffet server trays with warm soapy water and a soft cloth or sponge. DO NOT wash in dishwasher.
  2. ONLY the buffet server trays are dishwasher safe.
  3. Clean the warming tray with a damp, soapy cloth or sponge.
  4. DRY ALL PARTS THOROUGHLY BEFORE STORING OR OPERATING THE BUFFET SERVER.

NOTE:

  • Never immerse the warming tray or the electrical cord in water or any other liquid!
  • Do not use any abrasive soaps, detergents, or cleaning materials to clean this appliance.
  • Always make sure the appliance is off, unplugged from the electrical outlet, and completely cool before cleaning.

LIMITED WARRANTY ONE (1) YEAR

WARRANTY IS VALID WITH A DATED PROOF OF PURCHASE FROM AN AUTHORIZED RETAILER

  1. Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing defects under normal use and conditions for one (1) year, cord excluded. This Warranty applies only to the original purchaser of this product.
  2. Retail stores/merchants selling this product do not have the right to alter, modify, or in any way revise the terms and conditions of the warranty.
  3. If you use your appliance for household use and according to instructions, it should give you years of satisfactory service.
  4. At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be defective during the warranty period.
  5. The repaired or replacement product will be in warranty for the remaining balance of the one-year warranty period and an additional one-month period.
  6. Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
  7. This limited warranty covers appliances purchased and used within the 50 U.S. states plus the District of Columbia and does NOT cover normal wear of parts or:
    • Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly or installation of product.
    • Damages caused in shipping.
    • Damages caused by replacement or resetting of house fuses or circuit breakers.
    • Defects other than manufacturing defects.
    • Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
    • Lost or missing parts of the product. Parts will need to be purchased separately.
    • Damages of parts that are not electrical; i.e. cracked or broken plastic/glass, scratched/dented inner pots.
    • Damage from service or repair by unauthorized personnel.
    • Extended warranties purchased via a separate company or reseller.
    • Acts of nature such as fire, floods, hurricanes, tornadoes, etc.
  8. This warranty does not apply to re-manufactured merchandise.

Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in time to the duration of the warranty.

One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia, excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product us-age which is in violation of the written instructions provided with the unit will void this warranty. For international warranty, please contact the local distributor.

This warranty gives you special legal rights and you may also have other rights to which you are entitled which may vary by state, province, and/or jurisdiction. Any instruction or policy included in this manual may be subject to change at any time.

MAXI-MATIC, USA 18401 E. Arenth Ave. City of Industry, CA 91748

Visit : shopelitegourmet.com for Live Chat Support and Contact Us Form

RETURN INSTRUCTIONS

A. Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer service to obtain an RA # (Return Authorization Number). We will not accept any returns of merchandise without an applicable RA#.

B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to Maxi-Matic, USA:

  1. Carefully pack the item in its original carton or other suitable box with sufficient cushioning to avoid damage in shipping.
  2. Before packing your unit for return, be sure to enclose:
    • Your name, full address with zip code, daytime telephone number, and RA#,
    • A dated sales receipt or PROOF OF PURCHASE,
    • The model number of the unit and the problem you are having (Enclose in an envelope and tape directly to the unit before the box is sealed,) and
    • Any parts or accessories related to the problem.
  3. Maxi-Matic, USA recommends that you ship the package via UPS ground service for tracking purposes. We cannot assume responsibility for lost or damaged products returned to us during incoming shipment. For your protection, always carefully package the product for shipment and insure it with the carrier.
    • C. O.D. shipments cannot be accepted.
  4. All return shipping charges must be prepaid by you.
  5. Once your return has been received by our warehouse, Maxi-Matic, USA will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph B.
  6. Maxi-Matic will pay the shipping charges to ship the repaired or replacement product back to you.

Elite Customer Service Center

Mail : Maxi-Matic, USA 18401 E. Arenth Ave City of Industry, CAM91748-1227

Website:  shopelitegourmet.com Visit our website for Live Chat Support & Contact Us Form Register your product online

We take pride in the fact that Elite Gourmet products are continuously improving. To keep you well informed of these changes and to reduce paper consumption, we’ve included this QR code for you to scan and easily download the most recent updates to your product to your mobile device.

It’s simple, just access your camera, point at the QR code & your mobile device will do the rest.

FACEBOOK : elitebymaximatic
INSTRAGRAM : @elite_by_maximatic

Elite is a registered trademark of Maxi-Matic, USA. Copyright Elite by Maxi- Matic. Actual product may vary from the images/illustrations in this manual due to continual product improvement.

MODEL : EWM-6122/EWM-6122#

References

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