BESTTEN DD1 Keyless Entry Deadbolt Keypad Door Lock User Guide

Hardware
Digital Deadbolt with Keypad

Read this manual carefully before installing and operating!
For any problems or issues, please contact support@ibestten.com or 1-800-358-6160. Our technical team will help you sort it out.

Package Includes:

1- Exterior Assembly
1- Interior Assembly
1- User Guide
2- Keys| 1- Strike Plate
1- Mounting Plate
1- Latch
1- 1 1/8” Screw| 2- 5/16” Screw
2- 1” Screw
5- 3/4” Screw
4- AA Alkaline Batteries
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Please carefully check the above list to confirm all items have been received.
If any items are missing, please contact BESTTEN Customer Care.
(See page for contact information)

Installation Overview

Check that the Rubber Gasket is Secured on the Exterior Assembly. Insert the Exterior Assembly onto the Door with the Tailpiece Going Through the Deadbolt Latch Set in the VERTICAL POSITION. Route the Control Wire Through the Door Under the Deadbolt Latch Set.

1. Prepare Door
   NOTE: Skip this step if your door comes with pre-drilled holes. Refer to Template Included for Door Prep Instructions

2. Install Latch and Strike Plate
   NOTE: Do Not Extend Cylindrical Cover Past 2-3/4” (70mm)To convert from 2-3/8” (60mm) backset to 2-3/4* (70mm) bakeset
   1. Hold latch with numbers facing forward and thumb pressing on the bolt.
   2. Rotate the cylinder cover clockwise.
   3. Pull and twist the extension plate all the way out.
   4. Rotate the cylinder counter clockwise so that the marking align with the 2-3/4″ position indicator. Deadbolt Latch Must Be Retracted During Installation
   Strike Plate Do Not Over Tighten

3. Determine Door “Handing”
   View from Backside of the Lock

   Left Handed Door (Horizontal) with deadbolt retracted| Right Handed Door (Vertical) with deadbolt retracted

**** Set Entry Switch to Correct Direction

4. Install Exterior Assembly Check that the rubber gasket is secured on the exterior assembly. Insert the exterior assembly onto the door with the tailpiece going through the deadbolt latch set in the VERTICAL POSITION. Route the control wire through the door under the deadbolt latch set. Unscrew the Screw B to Remove the Mounting PlateSecure Mounting Plate to Door
   Do Not Over Tighten

5. Install Interior Assembly
   Carefully Insert Control Wire into the Wire Connector Control Wire
   Make sure that all the pins on the control wire connector are straight and that the connector is fully installed and firmly connected.

6. Install Interior Assembly
   NOTE: Make Sure the Knob is in the Correct Position.
   Be Careful Not to Pinch the Control Wire When AssemblingLeft Handed Door (Horizontal) with deadbolt retractedRight Handed Door (Vertical) with deadbolt retracted
   Test the Lock Lock/Unlock: Using the Knob to Make Sure the Latch is Extenting and Retracting Easily. If Not, Go Back to Step 2.

7. Install Batteries and Cover This Electronic Lock Requires (4) High Quality AA Alkaline Batteries. When All 4 Batteries are Installed in the Correct Position, You should Hear 2 Beeps and the Keypad will Illuminate Blue.
   NOTE:
   Do Not Touch the Keypad until the Blue Light Turns off.
   Do Not Use Rechargeable Batteries or Non-Alkaline Batteries.

8. Test Operation
   Test the Lock Button with Door OpenTest Unlocking
   Press 1-2-3-4- Before Opening Door, Let Motor Complete Cycle

Programming Instructions

**** During programming, if there are no inputs for 5 seconds, the programming will exit and fail to complete.

1. Creat Administrator Code

2. Add a User Code

3. Unlock Door with User Code Programming Record
   My Codes:| Date Created
   ---|---
   Programming Code …………………………………………………… (6 Digits)
   User Code 02 …………………………………………………………… (4-8 Digits)
   User Code 03 …………………………………………………………… (4-8 Digits)
   User Code 04 …………………………………………………………… (4-8 Digits)
   User Code 05 …………………………………………………………… (4-8 Digits)
   User Code 06 …………………………………………………………… (4-8 Digits)
   User Code 07 …………………………………………………………… (4-8 Digits)
   User Code 08 …………………………………………………………… (4-8 Digits)
   User Code 09 ……………………………………………………………. (4-8 Digits)
   User Code 10 ……………………………………………………………. (4-8 Digits)
   User Code 11 ……………………………………………………………. (4-8 Digits)
   User Code 12 ……………………………………………………………. (4-8 Digits)
   User Code 13 ……………………………………………………………. (4-8 Digits)
   User Code 14 ……………………………………………………………. (4-8 Digits)
   User Code 15 ……………………………………………………………. (4-8 Digits)
   User Code 16 ……………………………………………………………. (4-8 Digits)
   User Code 17 ……………………………………………………………. (4-8 Digits)
   User Code 18 ……………………………………………………………. (4-8 Digits)| /        /
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4. Delete a User Code

5. Delet All User Codes

6. Additional Programming Functions
   Programming Symbols
   Lock / Clear
   Unlock / Programming
   Administrator Code
   Automatic Lock Function
   Set or Cancel Auto Lock
   You can set the lock to automatically close after each time the lock is opened.
   Time value range = 20 – 900 seconds, enter the following:
   Set Auto Lock:
   Hear 1 beep and Light Indicator illuminates green.
   To cancel Auto Lock set the time to 00, enter the following:
   Cancel Time Value Auto Lock:
   Hear 1 beep and Light Indicator illuminates green.
   Temporarily Disable:
   While in Auto-Lock mode, unlock door using within 10 seconds you must turn the locking knob by hand to the locked position, wait more than 2 seconds then turn the locking knob back to the unlock position. The Auto-Lock mode is now disabled. RESTORE:
   To restore the Auto-Lock function, turn the locking knob by hand to the locked position, wait more than 2 seconds or press the Lock button on the keypad.
   Vacation Mode
   With Vacation Mode enabled, the system enters into low-power consumption mode.
   During this mode, all buttons and functions will be disabled until they are re-enabled.
   ENABLE:
   
   Once the door is locked then vacation mode will be engaged and all buttons and functionswill be disabled
   DISABLE:
   To disable the Vbcation Mode, you must press and hold for more than 3 seconds, then input followed by to unlock the door. Vacation Mode is now disabled.
   NOTE: If you only press the for more than 3 seconds but do not input , the system will remain in Vacation Mode.
   Secure Lock-out Period
   Warning sounds and LED flashes red after 3 incorrect code attempts: Keypad shuts down for 60 seconds.

7. Additional Programming Functions
   SOUND ON AND OFF
   You can “mute” or turn the “sound on” on your lock by entering the following.
   (Factory setting is sound on).
   
   1 = Sound Off
   2= Sound On
   Sound Off (1) – Light Indicator illuminates green.
   Sound On (2) – Hear 1 beep and Light Indicator illuminates green.
   Restore Factory Settings
   To reset the lock to the original factory settings including the Programming Code and all User Codes follow these steps:
   1. Remove one battery for 10 seconds.
   2. Reinsert the battery and wait for along and short beep.
   3. Press ( ) 3 times within 3 seconds before the blue light turn off.
   4. The lock will beep and the light indicator will turn green.
   Low Battery Warning
   Beeps and LED flashes red 7 times. Replace with good quality alkaline batteries.
   Note: Removing batteries does not erase active Administrator or User Codes.

Consumer Friendly Message Guide

attempt
Power on:| 1 long beep and 1 short beep and LED illuminates green
Chip reset:| 1 long beep and 1 short beep and LED illuminates green (may occur several times or once in a while)
Lock error:| 3 long beeps LED flashes red three times
Repeat operation after lock error:| 2 short beeps three times LED flashes red six times

Troubleshoot

incorrect position.
• Remove Interior Msembly and reposition the Interior Knob.
With the Deadbolt Latch retracted verify that the tailpiece is vertical.
Lock will not function electronically|  • Check that all batteries are high qualify Alkaline Batteries.
• Check for proper polarity (+-)of oil batteries.
• Check that the Control Wire is attached to the Interior Assembly and not damaged.
• Check each wire for loose or disconnected wires.
• Disconnect the wiring harness and reconnect the wiring harness.
Lock gives error signal when opening or locking and Deadbolt Latch will
not extend or retract completely when door is closed|  • Unlock door using Key or Interior Knob. While door is open, check that the Deadbolt Latch operates smoothly.
• Check for proper alignment of the strike plate, adjust as needed to assure there is no binding against the Deadbo it Latch.
• Make sure tail piece is in the vertical position and straight up and down.
Deadbolt Latch is sticking| Installation screws of the lock may be too tight and have to be loosened.
• Remove Interior Assembly.
• Slightly loosen the Mounting Plate screws.
• Lock and unlock using the Key.
• Reattach Control Wire and Interior Assembly.
Keypad not working|  • Wait 60 seconds, keypad may be locked out due to incorrect code.
• Replace with 4 high quality alkaline batteries.
Keypad beeps and LED flashes| • Replace with 4 high quality alkaline batteries.

Contact Us First! Do Not Return to Store

Warranty

BESTTEN Warrants to the Original Customer that this Product is Free of Defects in Materials and Workmanship for 3 years from the Purchase Date. Within this Period, Simply Contact BESTTEN CARE with Proof of Purchase and Reason of Claim. We will Replace the Product for Free.
Any Product which is Subject to Misuse or Accidental Damage is Excluded from this Warranty.
BESTTEN CARE
support@ibestten.com
1-800-358-6160 (Mon-Fri 9AM-5PM PST)
For More Products from BESTTEN, Please Visit Our Website www.ibestten.com.

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