ZEBRA ZQ610 Plus Mobile Printer User Manual
- June 15, 2024
- ZEBRA
Table of Contents
ZEBRA ZQ610 Plus Mobile Printer
Specifications
- Product Name: ZQ610 Plus/ZQ620 Plus/ZQ630 Plus Mobile Printer
- Model Number: P1134139-01EN Rev A
- Printing Technology: Direct thermal
- Connectivity: Bluetooth 5.3 and 4.2 (Classic and BLE), Wi-Fi 6 dual radio (802.11ax + Bluetooth 5.3) and Wi-Fi 5 dual radio (802.11ac + Bluetooth 4.2), NFC
- Display: LCD display
Product Usage Instructions
Using the Printer
To use the ZQ610 Plus/ZQ620 Plus/ZQ630 Plus Mobile Printer, follow these
steps:
- Make sure the printer is charged or connected to a power source.
- Turn on the printer by pressing the power button.
- Pair the printer with your device using Bluetooth or Wi-Fi.
- Install the required printer drivers on your device.
- Create or select the label design you want to print.
- Load the appropriate media into the printer.
- Adjust any necessary printing settings.
- Send the print command from your device to the printer.
- Wait for the printer to complete the printing process.
- Inspect the printed label for accuracy and quality.
Creating Labels
To create labels using the ZQ610 Plus/ZQ620 Plus/ZQ630 Plus Mobile Printer, follow these steps:
- Open the label design software on your device.
- Select the appropriate label template or create a new label design.
- Add text, images, barcodes, or any other desired elements to the label.
- Adjust the size, position, and formatting of the label elements as needed.
- Preview the label design to ensure it meets your requirements.
- Save the label design for future use.
FAQ
Q: What are the supported operating systems for the ZQ610 Plus/ZQ620
Plus/ZQ630 Plus Mobile Printer?
A: The printer is compatible with various operating systems, including
Windows, iOS, and Android. Please refer to the user manual for specific system
requirements.
Q: How do I clean the healthcare printers?
A: Detailed information on cleaning healthcare printers can be found in the
Cleaning and Disinfecting Guidelines provided by Zebra Technologies. Please
refer to the guidelines for step-by-step instructions.
Q: Where can I find more information about the printer?
A: You can scan the QR barcode on the printer, which will direct you to
zebra.com/zq600plus-info. This webpage contains printer information, short
videos, buying supplies, features overview, loading media, printing a
configuration report, cleaning instructions, and accessory information.
ZQ610 Plus/ZQ620 Plus/ZQ630 Plus
Mobile Printer
User Guide
P1134139-01EN Rev A
Copyright
2023/09/15
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies
Corporation, registered in many jurisdictions worldwide. All other trademarks
are the property of their respective owners. ©2023 Zebra Technologies
Corporation and/or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software
described in this document is furnished under a license agreement or
nondisclosure agreement. The software may be used or copied only in accordance
with the terms of those agreements.
For further information regarding legal and proprietary statements, please go
to:
SOFTWARE: zebra.com/linkoslegal. COPYRIGHTS: zebra.com/copyright. PATENTS:
ip.zebra.com. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT:
zebra.com/eula.
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation
and its subsidiaries (“Zebra Technologies”). It is intended solely for the
information and use of parties operating and maintaining the equipment
described herein. Such proprietary information may not be used, reproduced, or
disclosed to any other parties for any other purpose without the express,
written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All
specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra
Technologies reserves the right to correct any such errors and disclaims
liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and
software) be liable for any damages whatsoever (including, without limitation,
consequential damages including loss of business profits, business
interruption, or loss of business information) arising out of the use of, the
results of use of, or inability to use such product, even if Zebra
Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you.
Introduction
This guide provides information to operate the ZQ600 Plus Series printers. The
printers use some of the latest technologies such as: · Wi-Fi 6 dual radio
(802.11ax + Bluetooth 5.3) · Wi-Fi 5 dual radio (802.11ac + Bluetooth 4.2) ·
Optional RFID capability · Smart battery with PowerPrecision+ functionality ·
Near Field Communication (NFC) · Color LCD display · Made for iPhone (MFi).
The ZQ600 Plus Series printers support communication with Apple devices –
such as an iPhone or iPad – running iOS 10 or later over Bluetooth 5.3 and 4.2
(Classic and BLE).
NOTE: * Zebra allows you to choose between a device equipped with Wi-Fi 6 or
Wi-Fi 5 dual radio. The printers use CPCL, ZPL, and EPL programming languages
to configure the printer and print properties, label design, and
communications. Refer to the CPCL Programming Guide, ZPL Programming Guide,
and EPL Programming Guide at zebra.com/support. Software Resources and
Utilities: · ZebraNet Bridge Enterprise: printer configuration, fleet
management · Zebra Printer Setup Utilities: single printer configuration,
quick setup · ZebraDesigner Professional 3: label design · Zebra Designer
Drivers: Windows drivers · OPOS Driver: Windows driver · Multiplatform SDK ·
Zebra Downloader · Printer Profile Manager Enterprise (PPME) These utilities
are found on the Zebra website at zebra.com/us/en/support-downloads.
6
Introduction
Printing Technology
The ZQ600 Plus Series printers incorporate a blend of established technologies
made popular in other Zebra mobile printer product lines. Direct Thermal
Technology The ZQ600 Plus Series printers use the direct thermal method to
print human-readable text, graphics, and barcodes. It incorporates a
sophisticated print engine for optimal printing under all operational
conditions. Direct thermal printing uses heat to cause a chemical reaction on
specially treated media. This reaction creates a dark mark wherever a heated
element on the printhead comes in contact with the media. Because the printing
elements are arranged very densely at 203 dpi (dots per inch) horizontal and
200 dpi vertical, highly legible characters and graphic elements may be
created a row at a time as the media advances past the printhead. This
technology has the advantage of simplicity, as there is no requirement for
consumable supplies such as ink or toner. However, because the media is
sensitive to heat, it gradually loses legibility over long periods of time,
especially if exposed to environments with relatively high temperatures or in
direct sunlight. Adaptive Print Performance The ZQ600 Plus Series printers use
PSPT PrintSmart Gen 2 technology, which adapts to your print conditions so
print quality is not sacrificed. When the printer sees environmental
conditions such as state of charge, battery health, cold temperature extremes,
or high-density printing, the printer adjusts print performance to preserve
battery function and allow printing to continue. This may affect the speed and
sound of printing but not print quality.
Healthcare Printers (ZQ610 Plus-HC/ZQ620 Plus-HC)
The ZQ610 Plus-HC and ZQ620 Plus-HC are 2- and 3-inch printers designed to
meet the specific and unique needs of the healthcare environment. The
healthcare setting relies on the printers for barcode label printing while
still retaining the printer’s capability to print receipts. The ZQ610 Plus-HC
and ZQ620 Plus-HC offer a few key enhancements: · Provides printers with
distinctive white and blue healthcare colors and performance plastics that can
be
disinfected with most cleaners used in hospitals. · Leverages the technology
advancements made on the ZQ600 Plus Series platform, for example, a new
LCD display, Wi-Fi 6 dual radio (802.11ax + Bluetooth 5.3) and Wi-Fi 5 dual
radio (802.11ac + Bluetooth 4.2), NFC, and QR code. Figure 1 ZQ620 Plus-HC
Healthcare Model
7
Introduction
Because the healthcare printers are based on the ZQ610 Plus and ZQ620 Plus
platforms, they are direct thermal printers supporting variable print widths.
The devices provide print experiences comparable to the ZQ610 Plus and ZQ620
Plus, specifically in the areas of: · Supporting the same barcodes, barcode
quality, and visual print quality. · Offering equal wireless performance in
terms of range, reliability, and speed. · with all ZQ600 Plus Series
accessories and a separate IEC60601 AC adapter exclusive to healthcare
printers. The healthcare printers are designed and tested to endure constant
cleaning throughout their lifespan. NOTE: Refer to the Cleaning and
Disinfecting Guidelines for detailed information on cleaning healthcare
printers.
QR Code and Support Page URL
The QR barcode includes a human-readable text URL, for example, zebra.com
/zq600plus-info, which directs you to printer information and short videos on
buying supplies, features overview, loading media, printing a configuration
report, cleaning instructions, and accessory information. Figure 2 QR Code
zebra.com/zq600plus-info
Components
Various components make up your printer and contribute to the overall
performance of the printer. Depending on the printer model and the installed
options, your printer may look slightly different. The labeled components are
mentioned in procedures throughout this manual.
8
Introduction
Basic Drawing and Information about Parts
Figure 3 Printer Components – Overhead View (ZQ610 Plus/ZQ620 Plus)
1
2
9
3
4
10
5
6
11
12
13 7
8 14
1
Media Cover
2
Black Bar Sensor
3
Media Support Disks
4
Printhead
5
Gap Sensor
6
Label Presence Sensor
7
Color LCD Display
8
Key Pad
9
Platen Roller
9
Introduction
10
Tear Bar
11
Peeler Lever
12
Peeler Bail
13
Latch Release Lever
14
Strap Post
Figure 4 Printer Components – Overhead View (ZQ630 Plus)
1
2
3 45
6
7
8
9 10
11 12
13
14
1
Key Pad
2
Color LCD Display
3
Peeler Bail
4
Tear Bar
5
Printhead
6
Black Bar Sensor
7
Platten Roller
8
Media Cover
9
Strap Post
10
USB/RS-232 Comm Ports
11
Latch Release Lever
10
Introduction
12
Peeler Lever
13
Gap Sensor
14
Media Support Disk
Figure 5 Printer Components – Front View
15 16
15
Power Button (w/ Power Ring LED)
16
Feed Button
Figure 6 Printer Components – Bottom View
17
18 19
20 21 22 23
11
Introduction
17
USB/RS-232 Comm Ports
18
Belt Clip
19
Battery
20
MAC Address Label
21
Docking Contacts
22
PCC Barcode
23
Serial Number Barcode
Figure 7 Printer Components – Side View
24
NFC (Print Touch Icon)
25
DC Input
NOTE:
· Scanning the QR code with a smartphone provides printer-specific
information.
· Tapping the Zebra Print TouchTM icon with a Near Field Communication (NFC)
enabled smartphone provides instant access to printer-specific information.
For more information about NFC and Zebra products, go to zebra.com/nfc.
Bluetooth pairing applications via NFC is also possible. Refer to Zebra Multi-
platform SDK for more information.
Control Panel
The ZQ600 Plus Series printers are equipped with a keypad control panel, a
color LCD graphical user interface, and two multipurpose buttons. The LCD
interface allows easy display and selection of many printer functions. Some
features of the LCD interface include: · A color, non-touch LCD display
supporting a 288×240 pixel viewable area. · View the display in both room
light and nighttime conditions. · Capable of displaying colored text and
images. · To save power, the display dims after a configurable timeout.
12
Figure 8 Control Panel
Introduction
1
Printer status bar
2
Navigation bar
3
OK button
Indicates the status of several printer functions.* Displays user-selectable options. Selects or confirms what is shown on the display.
13
Introduction
4
POWER button
The POWER button turns the printer on and off. It also puts the printer in
Sleep mode and wakes it from Sleep.
Normal Boot-Up Behavior
· Press POWER to turn on the printer.
· When POWER is released, the power ring blinks as the printer boots up.
· When the boot-up sequence is complete, the power ring stops blinking and
remains steadily lit. The color of the power ring depends on the charge
status.
Sleep Mode LED Behavior
· Pressing POWER for less than 3 seconds puts the printer into Sleep mode.
· During Sleep mode, the POWER slowly pulses either Green, Amber, or Red,
depending on whether the printer is charging successfully.
Shutdown Behavior
· Press POWER for approximately 3 seconds to turn the printer off.
· SHUTTING DOWN appears on the display before the printer shuts down.
5
FEED button
6
ARROW buttons
7
LEFT SELECT button
Press FEED to advance a blank label or a software-determined length of journal
media.
The UP ARROW and DOWN ARROW change the parameter values. The LEFT ARROW and
RIGHT ARROW navigate to the left and right.
Execute the commands shown directly above them in the display.
RIGHT SELECT button
8
Display
Shows the printer’s current status and allows the user to navigate the menu system.
- Only icons relevant to the current printer status display.
Power-up and Runtime Sequences
Use the ZQ600 Plus Series printer’s multi-button interface to run the
following power-up and runtime sequences.
Power-up Sequences
Sequence 1
Function Two-key report
Keys
Hold FEED while pressing POWER.
Button
14
Introduction
Sequence 2
3
4
Function
Keys
Revert to factory WML
Hold UP and DOWN ARROWS while pressing POWER.
Forced download
Hold both LEFT and RIGHT SELECT while pressing POWER.
Turn the printer On or Off to Press POWER. enter Sleep mode.
Button
NOTE:
· You may need to revert to factory WML and return to the full menu if custom
WML features are turned off.
· If a change causes the WML system to lock up, reboot to temporarily restore
functionality.
· A forced download refers to a mode in which the printer powers up to enable
firmware downloads. In this mode, the printer runs a specific code that
facilitates the process of downloading and installing firmware updates.
Runtime Sequences
Sequence 1
Function Media feed
FEED
Keys
Button
2
Wake – If in Sleep mode
Any button
Sleep Mode
The Sleep mode feature preserves battery life by automatically entering a
sleep state after 20 minutes of inactivity. In this state, content is not
displayed on the LCD and the backlight is off. Other power management features
of the ZQ600 Plus Series printers include Wake on Bluetooth and Wake on WiFi
(the printer exits Sleep mode due to data exchanged via Bluetooth or a network
message received over WiFi). The printer does not enter Sleep mode when docked
in an Ethernet cradle.
To enable or disable Sleep mode:
1. Send the power.sleep.enable command to the printer using Printer Setup
Utilities (PSU).
2. Set it to On (default) or Off.
To set the time after which the printer enters Sleep mode:
1. Send the power.sleep.timeout (in seconds) to the printer using PSU.
Draft Mode
You can configure the printer to print in Draft mode via SGD command
media.draft_mode (default is Off), which optimizes the printer for text-only
printing. While in Draft mode, print speed increases from 45 ips (inches per
second) with an approximately 22% reduction in optical density.
NOTE: For an explanation and a list of all SGD commands, refer to the
Programming Guide at zebra.com/support.
15
Introduction Navigating through Screens in the Printer Display
The following topics detail: · Options available for navigating through the
screens in the ZQ600 Plus Series printer control panel
display. · How to select or modify display options. Idle Display At the Idle
Display, press LEFT SELECT to go to the printer’s Home menu.
Home Menu This section describes how to navigate the Home menu.
To move from icon to icon in the Home menu, press any of the ARROW buttons.
When an icon is selected, its colors are reversed to highlight it.
SETTINGS Menu icon
SETTINGS Menu icon selected
To select the highlighted menu icon and enter the menu, press OK.
Press LEFT SELECT to exit the Home menu and return to the Idle Display. After 15 seconds of inactivity in the Home menu, the printer automatically returns to the Idle Display.
User Menus This section describes how to navigate the User menus.
16
Introduction
Press LEFT SELECT to return to the Home menu. The printer automatically
returns to the Home
menu after 15 seconds of inactivity in a user menu.
and indicate that a value can be changed. Any
changes that you make are saved immediately.
Press the UP ARROW or DOWN ARROW to scroll through accepted values.
To scroll through the items in a user menu, press the LEFT ARROW or RIGHT ARROW.
A word in the bottom-right corner of the display indicates an available
action.
Press OK or press RIGHT SELECT to perform the action shown.
Idle Display, Home Menu, and User Menus
The ZQ600 Plus Series printers’ control panel includes a display to view the
printer’s status or change its operating parameters.
Idle Display After the printer finishes its power-up sequence, it transitions
to the Idle Display. In this state, the printer displays information such as
the installed firmware version and IP address.
17
Figure 9 Idle Display
Introduction
1
The printer’s current status.
2
Firmware version and IP address.
Home menu shortcut.
Home Menu Use the Home menu to access the printer’s operating parameters
through the eight user menus.
Figure 10 Home Menu
Exit and return to the Idle Display.
User Menus The following list describes the User Menu icons that are used to
change the printer’s configuration. To change the printer’s configurations, go
to Configuring the Printer on page 71.
Settings Menu Tools Menu Network Menu RFID Menu Language Menu
18
Introduction
Sensors Menu Communications Menu Battery Menu
Status Icons
The top of the display shows several icons which indicate the status of various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem.
Icon
Status
Indication
Solid blue
Bluetooth link established
Not present
Bluetooth link inactive
Blinking blue
Connecting or transmitting labels
Antenna blinking
Looking for AP
Antenna blinking/1 signal steady
WLAN associated and attempting authentication
Antenna blinking/2 signals steady
WLAN associated and authenticated
Antenna blinking/2 signals blinking
Receiving data
Not present
No radio present
4 Green bars
80% charged
3 Green bars
60-80% charged
2 Yellow bars
40-60% charged
1 Red bar
20-40% charged
0 bars (Red battery outline)
Low battery
4 green blinking with the lightning bolt 3 green blinking with the lightning bolt 2 yellow blinking with the lightning bolt 1 red blinking with the lightning bolt 0 bars with red lightning bolt
Charging >80% capacity Charging 60-80% capacity Charging 40-60% capacity Charging 20-40% capacity Low battery
Blinking red
Media cover open
19
Introduction
Icon
Status
Blinking green
Solid green
Not present
Blinking green
Solid green
Blinking red
Solid white
Blinking red
Not present 4 green bars 3 green bars 2 green bars 1 yellow bar 0 bars
Indication Receiving data Ethernet connected No ethernet connection Data processing in progress No data being processed Out of media Media present Error exists (excluding Media Out and Head Latch Open) No error exists 802.11 signal strength >75% 802.11 signal strength <=75% 802.11 signal strength <=50% but >25% 802.11 signal strength <=25% No signal strength
Status Lights
The POWER button is surrounded by a three-color (green, amber, red) LED ring.
= Blinking Indicator Lights
= Solid State
= Pulsing
What they indicate Blink green/amber/red during boot-up
Power On/Charged battery Pulse green indicates Sleep mode/Not charging Power On/Battery charging Charging in Sleep mode Charging/Charge complete (unhealthy)
20
Introduction
Indicator Lights
What they indicate Charging/Charge complete (unhealthy/Sleep mode)
Charge fault
21
Getting Started
Getting Started
This section assists users with initial setup and operation of the printer.
Unpacking and Inspection
This section describes unpacking and inspecting the box contents. 1. Carefully
remove all protective material from the device and save the shipping container
for later
storage and shipping. 2. Verify that the following were received:
· Quick Start Guide · Printer · Battery Pack · Regulatory Guide · Belt Clip 3.
Check all exterior surfaces for damage. 4. Open the printer media cover (go to
Loading Media on page 52) and inspect the media compartment for damage. 5.
Before using the device for the first time, remove the protective shipping
film that covers the LCD display. NOTE: Accessories may vary by region.
Unpacking and RMA
If you discover shipping damage: · Immediately notify and file a damage report
with the shipping company. Zebra Technologies
Corporation is not responsible for any damage incurred during shipment of the
printer and will not cover the repair of this damage under its warranty
policy. · Keep the carton and all packing material for inspection. · Notify
your authorized Zebra reseller.
22
Getting Started
Ordering Supplies and Accessories
To ensure maximum printer life and consistent print quality and performance
for your needs, it is recommended that only Zebra-produced media be used. This
includes Zebra RFID media made for the ZQ630 Plus, as non-Zebra RFID media may
not pass RFID calibration.
The advantages of using Zebra supplies and accessories include:
· Consistent quality and reliability of media products.
· A large range of stocked and standard formats.
· In-house custom format design service.
· A large production capacity that services the needs of many large and small
media consumers, including major retail chains worldwide.
· Media products that meet or exceed industry standards.
For more information, go to zebra.com/supplies.
Accessories
This section provides a list of accessories available for the ZQ600 Plus series. Accessories for the ZQ600 Plus Series
Part Number P1031365-006 P1031365-018 P1031365-019 P1031365-022 P1031365-024
P1031365-027 P1031365-028 P1031365-029 P1031365-033
P1031365-038 P1031365-044 P1031365-045
P1031365-050 P1031365-052 P1031365-053 P1031365-054
Description KIT ACC QLn220 RUBBER DOOR I/O (15) KIT ACC QLn320 RUBBER DOOR I/O (15) KIT ACC QLn220/QLn320 RUBBER DOOR DC JACK (15) KIT ACC QLn220/320 PLATEN GEAR 48P 22T (25) KIT ACC MOBILE AC ADAPTER US (type A) cord KIT ACC QLn HAND STRAP KIT ACC QLn BELT CLIP REPLACEMENT (20) KIT ACC QLn320 SOFT CASE (Includes Shoulder Strap) KIT ACC QLn-EC AC ADAPTER US (type A) CORD (see Sales for other countries) KIT ACC QLN-EC KIT ACC QLn220 SOFT CASE (Includes Shoulder Strap) KIT ACC QLN-EC4 AC ADAPTER US CORD (see Sales for other countries) KIT ACC EC4 WALL MOUNT KIT ACC QLn SERIAL CABLE (with strain relief) QL ADAPTER (female DIN) KIT ACC QLn SERIAL CABLE, 6′ (with strain relief) PC-DB9 KIT ACC QLn SERIAL CABLE (with strain relief) to MC9000
23
Getting Started
Part Number P1031365-055 P1031365-056
P1031365-057 P1031365-058 P1031365-059 P1031365-060 P1031365-061 P1031365-062
P1031365-063
P1031365-069
P1031365-192 P1031365-104
P1024458-002 AC11775-5
BTRY-MPP-34MA1-01 BTRY-MPP-34MAHC1-01 SAC-MPP-3BCHGUS1-01 SAC-MPP-6BCHUS1-01
SAC-MPP-1BCHGUS1-01 VAM-MPP-VHCH1-01 P1065668-008
Description KIT ACC QLn PC-USB CABLE, 6′ (with strain relief) KIT ACC QLn SERIAL CABLE (with strain relief) RJ45 to TELZON ADAPTER KIT ACC QLn SERIAL CABLE (with strain relief) to LS2208 Scanner KIT ACC QLn 16 PIN SERIAL CABLE (with strain relief) to MC3000 KIT ACC QLN220/QLN320 SPARE BATTERY SMART KIT ACC QLn 11 PIN SERIAL CABLE (with strain relief) to MC3000 KIT ACC QLn SERIAL DEX CABLE (with strain relief) KIT ACC QLn SERIAL CABLE (with strain relief) to RJ45 KIT ACC SC2 Li-ION SMART CHARGER, US (type A) CORD (see Sales for other countries) KIT, ACC QLn220/320 and ZQ500 SERIES SPARE EXTENDED BATTERY with LED’s KIT ACC QLn SERIES SHOULDER STRAP KIT ACC QLn SERIAL CABLE (with strain relief) to LS2208 SCANNER EXTENDED BELT,CLIP,QLN,HC MODEL UCLI72-4 QUAD BATTERY CHARGER (US line cord, see Sales for others) 3400 mAh BATTERY for ZQ6 and ZQ500 SERIES 3400 mAh BATTERY for ZQ6 HEALTHCARE PRINTER 3-SLOT BATTERY CHARGER DUAL 3-Slot BATTERY CHARGER 1-SLOT BATTERY CHARGER VEHICLE ADAPTER KIT,ACC,QLn,AC ADAPTER,STRAIGHT,30W,HC with US (type A) CORD
Accessories for the ZQ630 Plus
Part Number BTRY-MPP-68MA1-01 P1050667-007 P1050667-010 P1050667-017 P1050667-018
Description KIT ACC ZQ630 SPARE SMART BATTERY KIT ACC QLn420 RUBBER DOOR I/O (15) KIT ACC QLn420 RUBBER DOOR DC JACK (15) KIT ACC QLn4/ZQ630 SOFT CASE (Includes Shoulder Strap) KIT ACC QLn4/ZQ63 -EC AC ADAPTER US (type A) CORD
24
Part Number P1050667-019 P1050667-020 P1050667-021 P1050667-022 P1050667-023
P1050667-024 P1050667-025 P1050667-026 P1050667-027 P1050667-028 P1050667-029
P1050667-030 P1050667-031 P1050667-032
P1050667-033
P1050667-034 P1050667-035
P1050667-037 P1050667-038 P1050667-041 P1050667-047 P1031365-064 P1031365-065
P1031365-066 P1031365-067 P1031365-068 P1031365-083 P1031365-088 P1031365-089
P1031365-093
Getting Started
Description KIT ACC QLn4/ZQ63-EC AC ADAPTER UK (type G) CORD KIT ACC
QLn4/ZQ63-EC AC ADAPTER EU/CHILE (type C) CORD KIT ACC QLn4/ZQ63-EC, AC
ADAPTER, JAPAN CORD KIT ACC QLn4/ZQ6-EC AC ADAPTER BRAZIL CORD KIT ACC
QLn4/ZQ63-EC AC ADAPTER ARGENTINA CORD KIT ACC QLn4/ZQ63-EC AC ADAPTER
AUSTRALIA (type l) CORD KIT ACC QLn4/ZQ63-EC, AC ADAPTER,CN CORD KIT ACC
QLn4/ZQ63-VC 15V 60V to 12V KIT ACC QLn4/ZQ63-EC, AC ADAPTER,TAIWAN CORD
KIT ACC QLn4/ZQ63-EC AC ADAPTER, ISRAEL CORD KIT ACC QLn4/ZQ63-EC (NO ADAPTER,
NO CORD) KIT ACC QLn4/ZQ63-VC (no adapter, no cord) KIT ACC QLn4/ZQ63 METAL
BELT CLIP KIT ACC QLn4/ZQ63 Handi-Mount (compact, flexible RAM arm) with Base
Plate KIT ACC QLn4/ZQ63 Handi-Mount (compact, flexible RAM arm) without Base
Plate KIT ACC QLn4/ZQ63 ASSY HARD CASE W/METAL BELT CLIP KIT ACC QLn4/ZQ63
Mobile Mount for Forklifts (with U-arm bracket and fanfold bin) KIT ACC
QLn4/ZQ63 MOBILE MOUNT PLATE KIT ACC QLn/ZQ6 DESKTOP STAND KIT ACC QLn4/ZQ63
BATTERY ELIMINATOR NO ADAPTER KIT ACC QLn4/ZQ63 RAM MOUNT PLATE Kit ACC SC2
Li-ION SMART CHARGER, UK (type G) cord Kit ACC SC2 Li-ION SMART CHARGER,
EU/CHILE (type C) cord Kit ACC SC2 Li-ION SMART CHARGER, AUSTRALIA (type I)
cord Kit ACC SC2 Li-ION SMART CHARGER, BRAZIL Kit ACC SC2 Li-ION SMART
CHARGER, CHINA CORD KIT ACC,QLn/ZQ5/ZQ6,AC ADAPTER, ARGENTINA CORD KIT ACC SC2
LI-ION SMART CHARGER, ISREAL CORD KIT,ACC,SC2 LI-ION SMART CHARGER,ARGENTINA
CORD KIT ACC,QLn/ZQ5/ZQ6,AC ADAPTER,TAIWAN CORD
25
Getting Started
Part Number P1031365-094 P1031365-095 P1031365-096 SG-MPP-Q4HLSTR1-01
Description KIT ACC,QLn/ZQ5/ZQ6,AC ADAPTER,JAPAN CORD KIT ACC SC2 LI-ION SMART CHARGER, TAIWAN CORD KIT ACC SC2 LI-ION SMART CHARGER, JAPAN CORD KIT,WAIST,STRAP,QLn420
Installing Drivers and Connecting to a Windows-Based Computer
To use your printer with a Microsoft Windows-based computer, you must first
install the correct drivers.
IMPORTANT: You may connect your printer to your computer using any available
connections. However, do not connect any cables from your computer to the
printer until you are instructed to do so. If you connect them at the wrong
time, your printer will not install the correct printer drivers. To recover
from incorrect driver installation, see What to Do If You Forget to Install
Printer Drivers First on page 27.
Installing the Drivers
Follow these steps to install the correct drivers. 1. Navigate to
zebra.com/drivers. 2. Click Printers. 3. Select your printer model. 4. On the
printer product page, click Drivers. 5. Download the appropriate driver for
Windows.
The driver executable file (such as zd86423827-certified.exe) is added to your
Download folder.
26
Getting Started
6. Run the executable file and follow the prompts. When the setup is
complete, you may add specific printers (see Running the Printer Installation
Wizard).
What to Do If You Forget to Install Printer Drivers First
If you plug in your Zebra printer before installing the drivers, the printer
displays as an Unspecified device. 1. Follow the instructions in Installing
Drivers and Connecting to a Windows-Based Computer on page
26 to download and install the drivers. 2. Right-click on the Windows menu and
select Device Manager.
· Alternatively, enter Device Manager in the Windows search bar located in the
Taskbar. 3. Click Devices and Printers.
In the following example, the ZQ220 Plus is an incorrectly installed Zebra
printer. 4. Find Printers from the list and select the arrow to expand the
list.
27
Getting Started
5. Right-click on ZDesigner ZQ220 Plus (CPCL) to open the menu. 6. Click
Update Driver.
7. Click Browse my computer for driver software. 8. Click Browse… and
navigate to the Downloads folder.
28
Getting Started
9. Click OK to select the folder.
10. Click Next. The device is updated with the correct drivers.
Zebra Setup Utilities
Before configuring your printer for use on a Local Area Network (LAN), you
need some basic information that allows you to establish the network
configuration for your printer. Zebra Setup Utilities (ZSU) provides a quick
and easy way to configure your printers for various purposes, including
setting them up for wireless communications either on a Local Area Network
(LAN) or using the international Bluetooth communications standard. Once Zebra
Setup Utilities is downloaded to your computer, attach the USB cable to the
printer and computer (go to Cable Communication on page 37. Go to
zebra.com/support to download Zebra Setup Utilities.
29
Getting Started Adding a Printer through Zebra Setup Utilities
If desired, use Zebra Setup Utilities to add printers to Windows using this
procedure, after installing the drivers. 1. If necessary, install the Zebra
Setup Utilities program.
a) Go to zebra.com/setup and download Zebra Setup Utilities for Windows. b)
Run the zsu-xxxxxxx.exe file that you downloaded. c) Follow the prompts in the
InstallAware Wizard. d) In the final screen of the wizard, click the checkbox
next to Run Zebra Setup Utilities now, and then
click Finish. e) Follow the prompts in the System Prepare Wizard. 2. If
necessary, open the Zebra Setup Utilities program.
30
Getting Started
3. Click Install New Printer. The printer driver wizard displays.
31
Getting Started
4. Click Next. You are prompted to select an installation option.
32
Getting Started
5. Click Install Printer. You are prompted to select a printer type. The
model type is located on top of the printer next to the tear bar, or on the
part sticker located underneath the printer.
6. Click Next. You are notified that the printer is already installed.
33
Getting Started
7. Click Add new printer. You are prompted for a printer name, the port to
which the printer will be connected, and the language for the printer display.
Click USB001.
34
Getting Started
8. Click Next. You are prompted to launch other setup wizards.
35
Getting Started
9. Check the desired options, and then click Finish. The printer driver is
installed. If you are prompted that other programs might be affected, click
the appropriate option to continue.
Cable Connection
· By cable via either RS-232C or USB 2.0. Windows drivers supporting printing
via Serial, USB, and the network are included in the Zebra Designer Driver,
which can be downloaded from zebra.com/drivers.
· By means of a wireless LAN (Local Area Network) per 802.11 specifications
(optional). · By means of the Ethernet when docked on the Ethernet cradle. ·
By means of a Bluetooth short-range radio frequency link. WinMobile®,
Blackberry®, and Android devices use standard Bluetooth protocol. The ZQ600
Plus Series printers are compatible with iOS devices. Therefore, printing via
Bluetooth to an Apple device is possible.
36
Getting Started
Cable Communication
The ZQ600 Plus Series printers can communicate by cable. The specific cable
supplied with your printer varies with the host device and your model printer.
NOTE: The printer should be turned off before connecting or disconnecting a
communications cable. Figure 11 Communications Cable
1
2
1
Communications port
2
Communications cable
RS-232C
The 14-pin serial connector on your communications cable plugs into the serial
communications port on the side of the printer.
USB Communications
The ZQ600 Plus Series printers also have a USB port. The 5-pin connector on
the USB cable plugs into the printer. The connectors are keyed to ensure
correct alignment; do not try to force the cable if it does not plug in. The
other end of the cable must be plugged into the mobile computer or into a
serial or USB port on a computer. The ZQ600 Plus Series printers are
configured with the USB Open HCI interface driver, allowing them to
communicate with Windows-based devices.
37
Getting Started
Figure 12 RS-232C or USB Communications Cable to Computer
Zebra Designer Driver uses Windows drivers that support printing via Serial,
USB, and the network. Mobile computers and other communication devices may
require installing special drivers to use the USB connection. Go to
zebra.com/support for further details.
Providing Strain Relief for Communication Cables
Locking communication cables in place provides strain relief and prevents the
cable from disconnecting from the printer. To connect either a USB or RS-232
communications cable to the printer permanently: 1. Access the communications
port on the side of the printer next to the latch release lever. 2. Plug the
connector into the appropriate port and align the plastic locking cap with the
cutouts.
3. Rotate the locking cap clockwise to lock the cable in place. (Rotate
counterclockwise to unlock the cable.)
The cable is locked in place. NOTE: Only one cable can be present in the
USB/RS-232 communications port at a time for strain relief purposes.
38
Getting Started
Using Batteries
The ZQ600 Plus Series printers use a Li-Ion battery pack with integrated intelligence and data storage capabilities meeting Power Precision+ (PP+) functionality. The ZQ610 Plus and ZQ620 Plus use a 2cell battery pack, and the ZQ630 Plus uses a 4-cell battery pack. This intelligent battery collects realtime battery metrics to maximize battery life and ensure every battery is healthy and can hold a full charge. The intelligent battery tracks and maintains the metrics required to provide real-time visibility into more meaningful battery statistics, such as total cycle usage of the battery, whether the battery is old and should be retired, or how long it takes a battery to fully charge.
Printer
ZQ610 Plus ZQ620 Plus
Operating Temperature -20 to 60°C (-4 to 140°F)
Charging Temperature Storage Temperature
040°C (32104°F)
-25 to 60°C (-13 to 140°F)
ZQ610 Plus-HC ZQ620 Plus-HC
050°C (32122°F)
ZQ630 Plus
-20 to 50°C (-4 to 122°F)
040°C (32104°F)
-25 to 65°C (-13 to 149°F)
IMPORTANT:
· For optimal charging results, only use Zebra smart battery packs.
· Charge batteries at room temperature with the device powered off.
· Ideal charging conditions are within 5-40°C (41-104°F).
· The device consistently performs battery charging in a safe and intelligent
manner. At higher temperatures, the device may intermittently enable and
disable battery charging for brief periods to maintain the battery within
acceptable temperature limits. In the presence of abnormal temperatures, the
device utilizes LED indicators and displays alerts to notify you when charging
cannot be initiated.
The smart battery’s health has three states: Good, Replace, and Poor. The
printer’s ability to function is contingent upon battery health, which is
communicated to you through the display interface.
Number of Charge Cycles Less than 300 300 to 599
Good Replace
Health
Power-Up Message None
Battery Diminished, Consider Replacing*
550 to 599
Replace
Warning-Battery Is Past Useful Life*
600 or more
Poor
Replace Battery, Shutting Down**
- Warning accompanied by one long beep.
** Warning flashes on and off, accompanied by a beep once every second. After 30 seconds, the printer shuts down.
39
Getting Started
Battery Safety
CAUTION: Avoid accidental short-circuiting of any battery. Allowing battery
terminals to contact conductive material will create a short circuit which
could cause burns and other injuries or could start a fire. IMPORTANT: Always
dispose of used batteries properly.
CAUTION–PRODUCT DAMAGE: Use of any charger not approved specifically by Zebra
for use with its batteries could cause damage to the battery pack or the
printer and will void the warranty. CAUTION: Do not incinerate, disassemble,
short circuit, or expose to temperatures above 65°C (149°F).
Extending Battery Life
· Never expose the battery to direct sunlight or temperatures over 40°C
(104°F) when charging. · Always use a Zebra charger designed specifically for
Lithium-Ion batteries. Any other kind of charger
may damage the battery. · Use the correct media for your printing
requirements. An authorized Zebra reseller can help you
determine the optimum media for your application. · If you print the same text
or graphic on every label, consider using a pre-printed label. · Choose the
correct print darkness and print speed for your media. · Use software
handshaking (XON/XOFF) whenever possible. · Remove the battery if the printer
is not used for a day or more, and if you are not performing a
maintenance charge. · Consider purchasing an extra battery. · Remember that
any rechargeable battery loses its ability to maintain a charge over time. It
can only be
recharged a finite number of times before it must be replaced. Always dispose
of batteries properly (go to Product and Battery Recycling).
Removing the Battery
This section describes how to remove the battery from the printer. NOTE:
Batteries are shipped in Sleep mode to preserve their maximum capacity while
in storage prior to initial use. 1. If a belt clip is present on the bottom of
the printer, do one of the following:
· Rotate the clip to provide clearance for the battery. · Remove the belt clip
completely.
40
Getting Started
2. Depress the latch on the battery pack (where indicated). 3. Rotate the
pack away from the battery well, and then lift the battery up and out of the
printer.
41
Getting Started
Removing the Battery Tape Insulator
This section describes how to remove the battery tape insulator. 1. Pull up on
the tape insulator tab located on the bottom of the battery pack.
2. Peel back the tape insulator and remove it from the top of the battery
pack. Discard upon removal.
NOTE: The battery can explode, leak, or catch fire if improperly charged or
exposed to high temperatures. Do not disassemble, crush, puncture, short
external contacts, or dispose in fire or water. Charge on a Zebra approved
Lithium-Ion charger only.
Installing the Battery
This section provides instructions on how to properly install the battery. 1.
Locate the battery compartment on the bottom of the printer. 2. Swivel the
belt clip (if present) to access the battery compartment, or remove the belt
clip completely.
42
Getting Started
3. Angle the battery pack and insert it into the battery compartment.
4. Rotate the battery into the compartment until it locks in place and is
sitting flush with the printer.
Battery Charging and Cradles
This section provides information on how to effectively manage and utilize the
printer’s battery, as well as details on compatible battery cradles for
charging and storage purposes.
Charging the Battery
This section describes how to charge the battery using an AC Power Adapter. 1.
Connect the appropriate AC power cord for your location to the adapter.
43
Getting Started
2. Open the protective cover on the printer to expose the DC input charger
jack, and then plug the barrel plug from the AC adapter into the charger jack
on the printer.
3. Plug the power cord into an electrical socket.
The printer powers up and begins charging. The printer can be left on or
turned off at this point. Charging continues in either state. IMPORTANT: While
it is possible to charge the battery when using the printer, charge time
increases under this condition.
Charger Safety
CAUTION-PRODUCT DAMAGE: Do not place any charger in locations where liquids or
metallic objects may be dropped into the charging bays.
44
Getting Started
Smart Charger 2 – Single Battery Charger
The Smart Charger 2 (SC2) is a charging system utilized for the 2-cell and
4-cell lithium-ion smart batteries that power the ZQ610 Plus and ZQ620 Plus
printers. Figure 13 Smart Charger 2
1
2 3
1
Smart Battery
2
Charge Status LED Indicator
3
Health Status LED Indicator
Smart Charger 2 Dimensions Height
65.1 mm (2.56 in.)
Width 101.5 mm (4 in.)
Length 120.9 mm (4.75 in.)
Smart Charger 2 – Charging Status Indicators
The SC2 uses an LED indicator to indicate the charge state in either green, yellow, or amber as detailed below.
DC Power Input Present Present Present Present Present
Green Green Yellow Amber Off
Indicator
Battery Status Battery not present Fully charged Charging Fault Present and Battery Health = POOR
The battery charging icon
indicates the charging status. Charge time for all batteries is 2 hours.
45
Getting Started
Smart Charger 2 – Battery Health Indicator
The Smart Charger 2 features a tri-color (Yellow/Green/Amber) LED indicating the health of the battery pack. The battery health assessment begins when the battery is inserted into the charger, leading to the illumination of the corresponding LED as demonstrated. The LED will remain illuminated as long as input power is applied.
Battery None or non-smart Smart battery present Smart battery present Smart battery present Smart battery present
Indicator Off Green Yellow Flashing yellow Amber
Health Status Not applicable Good Capacity diminished Past useful life
Unusable – Replace (recycle battery)
NOTE: Refer to the Smart Charger 2 (SC2) for Mobile Printers User Guide for more information.
Quad Charger
The UCLI72-4 Quad Charger charges up to four 2-cell and 4-cell lithium-ion
smart batteries used in the ZQ610 Plus and ZQ620 Plus printers.
Figure 14 Quad Charger
1
23
5 4
46
Getting Started
1
Power Supply
2
Amber Indicator
3
Green Indicator
4
Power Indicator
5
Charge Bay
Using the Quad Charger
1. Using the power supply, insert the barrel jack connector into the DC port
on the printer and the power cord into an electrical outlet. The power
indicator light on the front panel turns on.
2. Insert the battery into any of the four charging bays in the orientation
shown.
3. Rotate the battery into the compartment until it secures in place. The amber indicator beneath the charging battery turns on when the battery is properly installed. 47
Getting Started
Quad Charger Status Indicators
Use the indicators located under the battery to monitor the charging process as outlined in the table.
On On Off Flashing
Amber
Off Flashing On Off
Green
Battery Status Charging
80% charged (OK to use)
Fully charged
There is a fault. Replace the battery.
IMPORTANT: A fault condition is caused by a problem with the battery,
typically when the battery is too hot or cold to charge reliably. Charge the
battery when it is at the room’s ambient temperature. If the amber indicator
continues to flash, recycle the battery (go to Product and Battery Recycling.
Partially depleted battery packs require less time to fully charge. It is
advisable to charge the battery completely before use to preserve battery
life.
NOTE: For your safety, the Quad Charger stops charging batteries after 6
hours, regardless of the charge state. If your battery does not fully charge
within that time, recycle the battery.
IMPORTANT: Do not block the ventilating slots on the top and bottom covers.
Make sure to connect the charger to a power source that will not inadvertently
shut off.
Ethernet and Charging Cradle
The ethernet cradle is an expansion base intended for use with the devices. A
four-bay or single-bay cradle option is available for both the ZQ610 Plus and
ZQ620 Plus, and a single-bay option specifically for the ZQ630 Plus. The
cradles provide charging power to the docked printer and provide a standard
10/100 Mb/ s ethernet port for communication to the printer. The cradles also
supply battery charging power to the docked printer and act as a supplementary
power source.
The cradles feature two LEDs indicating the status of the cradle:
· Solid green indicates when power is provided to the input of the cradle.
· Blinking green indicates ethernet activity.
The cradle allows you to dock the printer easily and remove it with the push
of a button. The printer remains operable while docked; for example, the
display is viewable, the charge LED status is viewable, and printer controls
and data entry are available. The printer still prints while docked, and you
can also replace the media.
NOTE:
· Remove the docking contacts cover on the bottom of the printer before
docking the printer in the cradle.
· Clean the docking contacts with a Zebra cleaning pen to remove any residue
left behind by the label.
LED Status Indicator
48
Getting Started
Solid Green Blinking Green
LED Status
Power On Ethernet Activity
Indication
4-Bay Ethernet Cradle (ZQ610 Plus/ZQ620 Plus) The 4-Bay Ethernet Cradle
provides charging and ethernet connectivity for the ZQ610 Plus and ZQ620 Plus.
Figure 15 4-Bay Ethernet Cradle
1
Docking Bay
2
Release Button
3
Ethernet Status Indicator
4
Power Status Indicator
4-Bay Ethernet Cradle Dimensions
Height 66.7 mm (2.62 in.)
Width 579.99 mm (22.83 in.)
Length 150.57 mm (5.93 in.)
49
Getting Started
Single-Bay Ethernet Cradle (ZQ610 Plus/ZQ620 Plus) The Single-Bay Ethernet
Cradle provides charging and ethernet connectivity for the ZQ610 Plus and
ZQ620 Plus. Figure 16 ZQ610 Plus/ZQ620 Plus Single-Bay Ethernet Cradle
12
3
1
Release Button
2
Ethernet Status Indicator
3
Power Status Indicator
Single-Bay Ethernet Cradle Dimensions (ZQ610 Plus/ZQ620 Plus)
Cradle
Height
Width
Single Bay Cradle
66.7 mm (2.62 in.)
171.28 mm (6.74 in.)
ZQ630 Plus Single-Bay Ethernet Cradle
Length 150.57 mm (5.93 in.)
Height 66.2mm (2.6 in.)
Width 200.6mm (7.9 in.)
50
Length 219.61 mm (8.64 in.)
Getting Started
Printer Operation with Cradle
This section describes how the printer functions while placed within the
cradle. · The ZQ630 Plus printer charges when placed in its cradle. · Docking
the printer in the cradle automatically turns it on, ensuring it can be
managed remotely. · When the printer detects input power from the cradle and
the presence of a live ethernet link, it
automatically connects to the ethernet network. · The Wi-Fi turns off when the
ethernet link is active. It turns back on when the ethernet link is no longer
active. · The interface remains active for printers with a Bluetooth radio
while the printer is in the cradle. · The serial and USB ports remain active
while the printer is in its cradle. · The DC input barrel jack connector
cannot be used while the printer is in the cradle. The DC barrel jack
should be plugged directly into the cradle instead.
NOTE: The printer provides overvoltage protection, so no damage occurs when
voltages from 036V are applied at the DC Power jack. If the voltage is
greater than 36V, the DC line fuse permanently opens reducing a fire hazard.
The battery only charges when 12VDC is applied using the Zebra AC adapter.
1-Slot Battery Charger
Use Case: Home Office/Small Business The 1-Slot Battery Charger provides you
with a single, spare battery charging solution. Similar to the 3-Slot Battery
Charger, the single charger charges a 4-cell battery within 6 hours.
Figure 17 1-Slot Battery Charger
1
LED Indicator
3-Slot Battery Charger
Use Case: Settlement Room The 3-Slot Battery Charger is a charging system for
use with the ZQ600 Plus series batteries. · It charges 2-cell lithium-ion
batteries used in the ZQ610 Plus and ZQ620 plus. · It charges 4-cell lithium-
ion batteries used in the ZQ630 Plus. · The 3-slot charger is capable of
charging three 4-cell batteries simultaneously within 6 hours and three
2-cell batteries in less than four hours. · It can either be used as a
standalone charger or mounted on a 5-slot share cradle.
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Getting Started
NOTE: For more information about accessories, go to zebra.com/zq600plus-info.
Figure 18 3-Slot Battery Charger
1- and 3-Slot Battery Charger Status Indicators
Both the 1-slot and 3-slot battery chargers use an LED indicator locator next
to each slot to indicate the charge state in either green, red, or amber.
Charging Status Indicators
Mode Charge Fault
Charging Indication
Description Fast blinking red.
Charging (Healthy)
Solid amber
Charge Done (Healthy)
Solid green
Charging (Unhealthy)
Solid red
Charging Done (Unhealthy)
Solid red
Best Battery (Charging)
Alternates between solid and bright bursts of amber.
Best Battery (Charge Done)
Alternates between solid and bright bursts of green.
Loading Media
You can operate the ZQ600 Plus Series printers in one of two different modes:
Tear-Off or Peel-Off. TearOff mode allows you to tear off each label (or a
strip of labels) after it is printed. In Peel-Off mode, the backing material
is peeled away from the label as it is printed. When printing batches, the
next one is printed after you remove the label.
52
Getting Started
Loading Media in Tear-Off Mode
This procedure describes loading media in Tear-Off mode. 1. Open the printer.
a) Press the Latch Release button (1) on the side of the printer. The media
cover releases.
b) Rotate the media cover (2) backward completely, exposing the media
compartment and adjustable media supports.
2. Pull the media supports apart and insert the roll of media between the
supports in the orientation shown.
The supports secure the media in place and adjust to the width of the media.
The media roll should be able to spin freely on the supports.
53
3. Close the media cover.
Getting Started
NOTE: Refer to the Programming Guide for information on changing the setting
to adjust the media feed length via a Set-Get-Do (SGD).
Loading Media in Peel-Off Mode (ZQ610 Plus/ZQ620 Plus)
This section describes loading media into the ZQ610 Plus and ZQ620 Plus
printers in Peel-Off Mode. 1. Peel a few labels off the backing. 2. Open the
printer.
a) Press the latch release button (1) on the side of the printer. The media
cover releases.
b) Rotate the media cover (2) backward completely, exposing the media
compartment and adjustable media supports.
54
Getting Started
3. Pull the media supports apart and insert the roll of media between the
supports in the orientation shown.
4. Push the peeler lever up to release the peeler bail into the up position.
The media feeds toward the peeler bail. 5. Close the media cover.
The peeler bail folds down. The printer is now primed to remove labels from
the roll automatically. 6. Press POWER to turn on the device, or press FEED if
the device is already on.
55
Getting Started
The printer advances the media to the next label if printing labels. If you
print on journal media, the printer advances a short strip of media.
Disengaging the Peeler Bail
To disengage the peeler bail: 1. Open the media cover as previously described.
The peeler bail automatically pops up. 2. Push the peeler bail down until it
locks into place.
3. Close the media cover.
Loading Media in Peel-Off Mode (ZQ630 Plus)
This section describes loading media into the ZQ630 Plus printer in Peel-Off
Mode. 1. Peel a few labels off the backing. 2. Open the printer.
a) Press the latch release button (1) on the side of the printer. The media
cover releases.
b) Rotate the media cover (2) backward completely, exposing the media
compartment and adjustable media supports.
56
Getting Started
3. Pull the media supports apart and insert the roll of media between the
supports in the orientation shown.
4. Close the media cover.
57
Getting Started
5. Pull the peeler lever up until it locks into place.
The peeler bail folds backward. The printer is now primed to remove labels
from the roll automatically. 6. Press POWER to turn on the device, or press
FEED if the device is already on. The printer advances the media to the next
label if printing labels. If you are printing on journal media, the printer
advances a short strip of media.
Disengaging the Peeler Bail
To disengage the peeler bail, push the peeler bail button inward and then
down.
The peeler bail snaps forward to its original position and is now disengaged.
Printing a Test Label
Before connecting the printer to your computer or mobile computer, ensure the
printer is in proper working order. Do this by printing a configuration label
using the Two-Key method. Analyzing the information
58
Getting Started
on these labels can help you to troubleshoot potential issues. For more
information, go to Printing a Configuration Label on page 110.
Wearing the Printer
Mobile printer accessories offer valuable features that enhance portability,
making it easier to use the printer while on the go.
Swivel Belt Clip
The ZQ600 Plus Series printers come with a swivel belt clip. Figure 19 Printer
with the Belt Clip
1
Belt Clip
2
Battery Pack
To use: 1. Remove the battery pack. 2. Insert the ball on the back of the belt
clip into the socket at the bottom of the printer. 3. Insert the battery pack.
4. Hook the clip over your belt, ensuring the clip is securely attached to the
belt.
The belt clip pivots, allowing you to move freely while wearing the printer.
59
Getting Started
Metal Belt Clip
The ZQ630 Plus printer provides an alternative metal belt clip option that
offers increased sturdiness. The clip is securely attached to the printer
using two Philips pan head screws. It can also be used independently or in
conjunction with the hard case. For more information, go to
zebra.com/accessories. Figure 20 Metal Belt Clip Without Hard Case
Figure 21 Metal Belt Clip with Hard Case
60
Getting Started
Adjustable Shoulder Strap
If your printer is equipped with the shoulder strap option, follow the
instructions below on how to use it. 1. Pass the end of the shoulder strap
trough the strap slot on the printer’s front side, and then loop it
around the strap attachment point. 2. Insert the hole on the end of the strap
over the metal fastener to secure it.
61
Getting Started
3. Repeat Steps 1 and 2 on the opposite side of the printer.
ZQ620 Plus
Soft Case
The ZQ600 Plus Series printers’ soft case option allows you to carry the
printer from your belt.
62
Getting Started
1. Lift up the top flap of the soft case, which is secured with a self-
fastener.
2. Slide the printer into the case so the LCD display is visible through the
plastic window.
NOTE: The shoulder strap option can be used with the soft case by securing the
ends of the shoulder strap on the two metal rings on the soft case.
63
Getting Started
Hand Strap
The ZQ600 Plus series printer hand strap accessory attaches to the printer’s
strap attachment point to provide you with a convenient and secure method of
carrying the printer. 1. Insert the loop on the end of the strap through the
strap slot on the front of the printer.
2. Loop the end of the strap back around the strap attachment point and
secure it over the button.
3. Repeat this process for the opposite end of the strap.
Hard Case
The ZQ630 Plus printer has a two-piece hard case option. It allows you to wear
the printer from your belt with the metal belt clip (included) while also
providing increased protection for the printer. The case opens and closes on a
hinge located on the back. The metal belt clip is mounted to the hard case and
printer with two screws. If no belt clip is used, two shorter screws are used
to hold the printer to the hard case.
64
Getting Started
1. Insert the printer into the bottom half of the hard case shell. 2. Rotate
the top half of the hard case shell over the printer’s top and snap shut.
65
Getting Started
3. Use a #1 Phillips head driver to secure the two 6-32 x 5/8 screws to the
bottom of the hard case.
Waist Holster
The ZQ630 Plus printer has a waist holster option allowing you to carry the
printer around your waist for easy access. 1. Unsnap the fastener on the waist
strap.
66
Getting Started
2. Unlock the male D swivel clip on the waist strap from the female D clip on
the printer mount pad to remove it.
3. Align the holes on the mount pad with the mounting holes on the bottom of
the printer (circled).
67
Getting Started
4. Use a 4mm hex driver on the two 6-32 x 0.375 in. screws and two #6 washers
to attach the mount pad to the top of the printer (circled).
68
Getting Started
5. Attach the two 6-32 x 0.625 in. screws and washers to the bottom of the
mount pad (circled).
6. Connect the male D swivel clip on the waist strap to the female D clip on
the printer mount pad.
69
Getting Started
7. Snap the fasteners to secure (opposite side), and then rotate the waist
strap 180°.
8. Unsnap the waist strap and adjust it to the desired length. 9. Wrap the
waist strap around your waist and snap the fastener in place to secure it.
The printer hangs comfortably below the hip.
70
Configuring the Printer
Configuring the Printer
This section assists you with configuration and adjustments to the printer.
Changing Printer Settings – User Menus
The following section presents the printer settings that you can change and
identifies the tools for changing them.
Settings Menu
This section provides details about the printer’s Settings menu.
Print Setting Darkness
Description
Set the darkness to the lowest setting that provides good print quality. If
you set darkness too high, the label image may print unclearly, bar codes may
not scan correctly, or the printhead may wear prematurely.
SGD: print.tone_zpl
Print Speed
Select the speed for printing a label (given in inches per second). Slower
print speeds typically yield better print quality.
SGD: media.speed
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Configuring the Printer
Print Setting Media Type
Description Select the type of media that you are using. SGD: ezpl.media_type
Tear Off
If necessary, adjust the position of the media over the tear bar after
printing.
SGD: ezpl.tear_off
Print Width
Specify the width of the labels being used. The default value is the maximum
width for the printer based on the printhead’s DPI value.
SGD: ezpl.print_width
Print Mode
Select a print mode that is compatible with your printer options.
SGD: ezpl.print_mode
Label Top
If necessary, shift the position of the image vertically on the label.
· Negative numbers move the image higher on the label (toward the printhead).
· Positive numbers move the image farther down on the label (away from the
printhead) by the specified number of dots.
SGD: zpl.label_top
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Configuring the Printer
Print Setting Left Position
Description
If necessary, shift the print position horizontally on the label. Positive
numbers move the left edge of the image toward the center of the label by the
number of dots selected, while negative numbers move the left edge of the
image toward the left edge of the label.
SGD: zpl.left_position
Reprint Mode
When reprint mode is enabled, you can reprint the last label printed either by
issuing certain commands or by pressing the DOWN ARROW on the keypad.
SGD: ezpl.reprint_mode
Label Length Max
Set the maximum label length to a value that is at least 25.4 mm (1 in.)
greater than the actual label length plus the interlabel gap. If you set the
value to one that is smaller than the label length, the printer assumes that
continuous media is loaded, and the printer cannot calibrate.
SGD: ezpl.label_length_max
Language
If necessary, change the language that the printer displays.
NOTE: To facilitate easier selection, the available options for this parameter
are displayed in the language you can read.
Tools Menu
This section provides details about the printer’s Tool menu.
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Configuring the Printer
Tools Setting Print Information
Description
Prints a printer configuration label, sensor profile, barcode information,
font information, images, formats, two-key report, and network settings.
SGD: device.uservars.display wmlsg_printlist
Backlight Timeout
Sets the duration of the LCD backlight in seconds. SGD: display.backlight_on_time
Power Up Action
Set the action for the printer to take during the power-up sequence, for
example, no motion, calibrate, etc.
SGD: ezpl.power_up_action
Head Close Action
Set the action for the printer to take when you close the printhead, for
example, feed, calibrate, etc.
SGD: ezpl.head_close_action
Load Defaults
Restore specific printer, print server, and network settings back to the
factory defaults. Use care when loading defaults because you need to reload
all settings that you changed manually. This menu item is available through
two user menus with different default values for each.
SGD: ezpl.load_defaults
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Configuring the Printer
Tools Setting Label Length Cal
Description
Calibrate the printer to adjust the length of the label.
Diagnostic Mode
Use this diagnostic tool to cause the printer to output the hexadecimal values
for all data received by the printer.
SGD: device.uservars.display
diagnostic_list
ZBI Enabled?
This menu item indicates if the Zebra Basic Interpreter (ZBI 2.0TM.) option is
enabled on your printer. If you would like to purchase this option, contact
your Zebra reseller for more information.
SGD: zbi.key
Password Protect
Select the level of password protection for user menu items. The default
printer password is 1234.
SGD: display.password.level
Network Menu
This section provides details about the printer’s Network menu.
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Configuring the Printer
Network Setting Active Print Server
Description
Informs you of the presence of an active server. Only one print server can be
installed at a time, therefore the print server installed is the active print
server.
SGD: ip.active_network
Primary Network
View or modify whether the wireless print server is considered primary. You
may select which one is primary.
SGD: ip.primary_network
WLAN IP Address
View, and if necessary, change the printer’s WLAN IP address.
SGD: wlan.ip.addr
WLAN Subnet Mask
View, and if necessary, change the WLAN subnet mask.
SGD: wlan.ip.netmask
WLAN Gateway
View, and if necessary, change the default WLAN gateway.
SGD: wlan.ip.gateway
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Configuring the Printer
Network Setting WLAN IP Protocol
Description
This parameter tells if you (permanent) or the server (dynamic) selects the
WLAN IP address. SGD: wlan.ip.protocol
WLAN MAC Address
View the WLAN Media Access Control (MAC) address of the wireless print server
that is installed in the printer.
SGD: wlan.mac_addr
ESSID
The Extended Service Set Identification (ESSID) is an identifier for your
wireless network. This setting, which cannot be modified from the control
panel, gives the ESSID for the current wireless configuration.
SGD: wlan.essid
AP MAC Address
View the AP MAC address associated with the printer.
SGD: wlan.bssid
Channel
View the wireless channel being used when the wireless network is active and
authenticated.
SGD: wlan.channel
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Configuring the Printer
Network Setting Signal
Description
View the wireless signal strength when the wireless network is active and
authenticated. SGD: wlan.signal_strength
Wired IP Address
View, and if necessary, change the printer’s wired IP address.
SGD: internal_wired.ip.addr
Wired Subnet Mask
View, and if necessary, change the printer’s wired subnet mask.
SGD: internal_wired.ip.netmask
Wired Gateway View, and if necessary, change the wired gateway setting.
SGD: internal_wired.ip.gateway
Wired IP Protocol
This parameter tells if you (permanent) or the server (dynamic) selects the IP
address. If a dynamic option is chosen, this parameter tells the method(s) by
which the wired or wireless server receives the IP address from the server.
SGD: internal_wired.ip.protocol
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Configuring the Printer
Network Setting Wired MAC Address
Description
View, and if necessary, change the printer’s network signal. SGD:
internal_wired.mac_addr
IP Port
This printer setting refers to the internal wired print servers port number
that the TCP print service is listening on. Normal TCP communications from the
host should be directed to this port.
SGD: ip.port
IP Alternate Port
This command sets the port number of the alternate TCP port.
SGD: ip.port_alternate
Print Information
Print the specified information on one or more labels. This menu item is
available through three user menus with different default values for each.
SGD: device.uservars.display
wmlsgd_printlist
Reset Network
This option resets the wired or wireless print server and saves any changes that you made to any network settings.
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Configuring the Printer
Network Setting Visibility Agent
Load Defaults
Description
When the printer is connected to a wired or wireless network, it attempts to
connect to Zebra’s Asset Visibility Service via the Cloud-based Zebra Printer
Connector using an encrypted, certificateauthenticated web socket connection.
The printer sends Discovery Data and Settings and Alerts Data. Data printed
via any label format is NOT transmitted. To opt out of this feature, disable
this setting.
SGD: weblink.zebra_connector. enable
Restore specific printer, print server, and network settings back to the
factory defaults. Use care when loading defaults because you need to reload
all settings that you changed manually. This menu item is available through
two user menus with different default values for each.
SGD: ezpl.load_defaults
RFID Menu
This section provides details about the printer’s RFID menu.
RFID Setting RFID Status
Description
Display the status of the RFID subsystem of the printer.
SGD: rfid.error.response
RFID Calibrate
Initiate tag calibration for RFID media. (Not the same as media calibration.)
During the process, the printer moves the media, calibrates the RFID tag
position, and determines the optimal settings for the RFID media being used.
SGD: rfid.tag.calibrate
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Configuring the Printer
RFID Setting Read RFID Data
Description
Read and return the specified tag data from the RFID tag.
SGD: rfid.tag.read.content & rfid.tag.read.execute
RFID Test
During the RFID test, the printer attempts to read and write to a transponder.
SGD: rfid.tag.test & rfid.tag.test.execute
RFID Programming Position
If the desired programming position (read/ write position) is not achieved
through RFID tag calibration, a value may be specified.
SGD: rfid.position.program
RFID Read Power
If the desired read power is not achieved through RFID tag calibration, a
value may be specified.
SGD: rfid.reader_1.power.read
RFID Write Power
If the desired write power is not achieved through RFID tag calibration, a
value may be specified.
SGD: rfid.reader_1.power.write
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Configuring the Printer
RFID Setting RFID Valid Count
Description Resets the RFID valid label counter to zero. SGD: odometer.rfid.valid_ resettable
RFID Void Count
Resets the RFID void label counter to zero. SGD: odometer.rfid.void_ resettable
Language Menu
This section provides information about the printer’s Language menu.
Language Setting
Language
If necessary, change the language that the printer displays.
SGD: display.language
Command Language
NOTE: The available options for this parameter are displayed in the language
you are able to read.
View or select the appropriate command language.
SGD: device.languages
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Configuring the Printer
Language Setting
Command Char
Control Char
The format command prefix is a two-digit hex value used as a parameter place
marker in ZPL/ ZPL II format instructions. The printer looks for this hex
character to indicate the start of a ZPL/ ZPL II format instruction. Set the
format command character to match what is used in your label formats.
SGD:zpl.format_prefix
Set the control prefix character to match what is used in your label formats.
SGD: zpl.command_prefix
Delimeter Char
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. Set the delimiter character to match
what is used in your label formats.
SGD: zpl.delimiter
ZPL Mode
Select the mode that matches what is used in your label formats. This printer
accepts label formats written in either ZPL or ZPL II, eliminating the need to
rewrite any ZPL formats that already exist. The printer remains in the
selected mode until it is changed in one of the ways listed here.
SGD: zpl.zpl_mode
Virtual Device
If any Virtual Device apps are installed on your printer, you may view or
enable/ disable them from this user menu. For more information about Virtual
Devices, go to the User Guide for the appropriate Virtual Device, or contact
your local reseller.
SGD: apl.selector
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Configuring the Printer
Sensors Menu
This section provides information about the printer’s Sensors menu.
Sensors Setting Media Status
Description
Informs you of the presence or absence of media in the printer.
SGD: media.status
Take Label
Set the intensity of the take label LED. SGD: ezpl.take_label
NOTE: This value is set during sensor calibration. Do not change this setting
unless you are told to do so by Zebra Technical Support or by an authorized
service technician.
Communications Menu
This section provides information about the printer’s Communications menu.
Sensors Setting Halt on Error
Description
Informs you of the presence or absence of media in the printer.
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Configuring the Printer
Sensors Setting MFI Capability
Description
This option detects whether the device is compatible with of Apple “Made for
iPhone/iPad/ iPod” devices.
NOTE: This value is set during sensor calibration. Do not change this setting
unless you are told to do so by Zebra Technical Support or by an authorized
service technician.
Bluetooth Menu
This section provides information about the printer’s Bluetooth menu.
Bluetooth Setting
Bluetooth Address
Description
View the Bluetooth address for the presence of a BT radio.
SGD: bluetooth.address
Mode
View the Bluetooth connection pair printer’s device type–PERIPHERAL always displays.
Discovery
Select if the printer is “Discoverable” for Bluetooth device pairing. View the
discovery status, for example, ON or OFF.
SGD: bluetooth.discoverable
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Configuring the Printer
Bluetooth Setting
Connected
Description
View the connection status of the BT radio, for example, YES or NO. SGD:
bluetooth.connected
BT Spec Version
View the Bluetooth operational specification level. SGD: bluetooth.radio_version
Minimum Security Mode
View, and change if necessary, the minimum level of applied security of the BT
radio.
SGD: bluetooth.minimumsecurity mode
Battery Menu
This section provides details about the printer’s Battery menu.
Battery Setting Health
Description
Indicates the current health of the battery, for example, Good, Past Useful
Life, etc.
SGD: power.health
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Configuring the Printer
Battery Setting Cycle Count
Description
View the current charging cycle count of the battery. SGD: power.cycle_count
Serial Number Indicates the serial number of the battery pack. SGD: power.serial_number_string
Timeout (Seconds)
View, and if necessary, change the battery timeout.
SGD: power.inactivitytimeout alt
Voltage
View the current voltage level of the battery pack. SGD: power.voltage
Warning
SGD: power.low_battery_warning
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Configuring the Printer
Battery Setting DTR Control
Description SGD: power.dtr_power_off
Predicted Capacity
SGD: power.relative_stateof charge
Battery Capacity
Battery capacity measured in mAH. SGD: power.remaining_capacity
Charger Status Indicates the presence of a battery charger. SGD: power.chrgr_status
Battery Health SGD: power.percent_health
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Configuring the Printer
RFID Calibration
RFID calibration sets communication parameters for your tag type. This
procedure must be done after the printer is calibrated for the media (length
and gap settings), typically a label length calibration. During the RFID
calibration process, the printer moves the media, calibrates the RFID tag
position, and determines the optimal settings for the RFID media being used.
These settings include the programming position and the read/write power level
to use. To restore the printer’s default programming position at any time, use
the Restore option in the rfid.tag.calibrate SGD command. Do not remove any
labels or tags from the liner (label backing or `web’). This allows the
printer to determine RFID settings that do not encode adjacent tags. Always a
Label Length Calibration and RFID Calibration when you change media type.
However, this step is unnecessary when replacing an empty roll of the same
media.
RFID Calibration Process
Before calibrating, load RFID media into the printer and perform the label
length calibration. 1. Press FEED once to advance one label. 2. Select Home
using LEFT SELECT. Navigate to the RFID menu and press OK. 3. Use LEFT ARROW
and RIGHT ARROW to select the RFID CALIBRATE procedure, and then press OK.
The printer slowly feeds a label while adjusting the location and RFID
read/write communication settings for your chosen RFID tag/label. In some
cases, the printer feeds an additional label when calibration has been
completed successfully with the display message reading: READY. 4. Remove the
excess media. Media calibration finishes and you are ready to print.
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Using the Printer
Using the Printer
This section describes utilizing the printer effectively, from creating labels
to pairing the printer to a personal device.
Creating Labels
Zebra offers multiple methods for label creation, including utilizing
specialized software, employing the appropriate programming commands, and
providing guidance on label design considerations. These approaches will help
you efficiently generate labels that meet your requirements while ensuring
compatibility with Zebra’s resources and standards.
Using Label Design Content
Select and install the software that you will use to create label formats for
your printer. One option is ZebraDesigner, which you can download from
zebra.com/zebradesigner. You can choose to use ZebraDesigner Essentials for
free or purchase ZebraDesigner Professional for a more robust toolset.
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Using the Printer
Figure 22 Sample ZebraDesigner Essentials Screen
Using ZPL/CPCL/EPL Commands
The ZQ600 Plus series printers use Zebra’s CPCL, ZPL, or EPL Programming
languages designed for mobile printing applications. CPCL and ZPL are fully
described in: · ZPL & CPCL Printer Driver for OPOS Application Programmer’s
Guide. · ZPL II, ZBI 2, Set-Get-Do Mirror, WML Programming Guide (Zebra
Programming Guide).
Label Design Considerations
The following examples provide guidelines for designing labels for the
printers, specifically for Gap Media, Black Bar Media, and Journal Media. The
illustrations for each media type define recommended tolerances, keep-out
zones, and safe printing zones designed to avoid any vertical registration
issues during printing. Dimensions are determined based on product
registration capabilities and Zebra-recommended media tolerances.
91
Figure 23 Gap Media
Using the Printer
1
Safe Printing Zone
2 Bottom Edge of Die-Cut Label
3
Top Edge of Die-Cut Label
4
CPCL Label Height
5 Media Feed Direction
NOTE: Maximum Label Height = “H” = 2.5 mm (0.10 in.)
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Using the Printer
Figure 24 Journal Media
1
Safe Printing Zone
2 Media Feed Direction
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Using the Printer
Figure 25 Black Bar Media
1
Safe Printing Zone
2
Black Bars
3
CPCL Label Height
4
Media Feed Direction
NOTE: Maximum Label Height = “H” = 2.5 mm (0.10 in)
Using Pre-Printed Receipt Media
ZQ600 Plus series printers support the alignment of pre-printed receipts by
using the out-of-paper sensor located near the printhead.
Black Mark Dimensions (Receipt Media)
The reflective media black marks (or black bar/marks) should extend past the
centerline of the roll on the front side of the paper. · Minimum mark width:
15 mm (0.59 in.) perpendicular to the edge of the media, and centered within
the
width of the roll. · Mark length: 4.86.0 mm (0.190.24 in.) parallel to the
edge of the media.
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Using the Printer
Label Areas
The media/black bar sensor detects the dark, pre-printed bar on the media, so
a path in the center of the paper must be kept free of dark, pre-printed
graphics. NOTE: Dark, pre-printed graphics refer to any symbols, barcodes,
text and/or colored areas that have been applied to the receipt paper rolls
before they have ever been used in the printer. Figure 26 Label Areas
1
Center Label Area Path
NOTE: Keep dark color pre-printed graphics, barcodes, and text out of the path of the sensor.
Label Design Examples
This section shows examples of labels with and without problems.
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Using the Printer
Problem Label Designs
Good Label Designs
The dark colors, pre-printed text, and graphics are in the path of the black bar at the bottom of the receipt.
The center path to the black bar is free of dark colors, pre-printed text, and graphics.
NOTE: Complete information on using pre-printed receipt paper can be found in
the FORM command in the CPCL Programming Guide at zebra.com/manuals.
Keep-Out Areas
At times, incomplete printing of text and/or graphics appear because minimum
margins are not provided during label design. The recommended minimum margins,
or keep-out areas are shown below.
Figure 27 Keep-Out Areas
15 mm (0.59 in.)
**
NOTE: The length of each continuous receipt is determined by the data sent to
the printer.
Wireless Communications with Bluetooth
Bluetooth is a worldwide standard for the exchange of data between two devices
via radio frequencies. This form of point-to-point communication does not
require access points or other infrastructure. Bluetooth
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Using the Printer
radios are relatively low powered to help prevent interference with other
devices running at similar radio frequencies. This limits the range of a
Bluetooth device to about 10 meters (32 feet). The default for the ZQ630 Plus
is Class 2, but the range can be set to Class 1 via a SGD
(bluetooth.power_class) to increase power. Both the printer and the device it
communicates with must follow the Bluetooth standard.
Bluetooth Networking Overview
Each Bluetooth-enabled ZQ600 Plus series printer is identified by a unique
Bluetooth Device Address (BDADDR). This address resembles a MAC address
whereby the first three bytes are vendor, and the last three bytes are device
(for example, 00:22:58:3C:B8:CB). This address is labeled on the back of the
printer via a barcode for ease of pairing. (For the dual radio, the MAC
address label only represents WiFi MAC address (go to Basic Drawing and
Information about Parts on page 9)). To exchange data, two Bluetooth-enabled
devices must establish a connection. Bluetooth software is always running in
the background, ready to respond to connection requests. One device (known as
the client) must request/ initiate a connection with another. The second
device (the server) then accepts or rejects the connection. A Bluetooth-
enabled ZQ600 Plus series printer normally acts as a peripheral, creating a
miniature network with the host sometimes referred to as a “piconet”.
Discovery identifies Bluetooth devices that are available for pairing whereby
the controller device broadcasts a discovery request and devices respond. If a
device is not discoverable, the controller cannot pair unless it knows the
BDADDR or has previously paired with the device. If both devices support
Bluetooth 2.1 or higher, they use Security Level 4 Secure Simple Pairing
(SSP), a mandatory security architecture that features two association models:
Numeric Comparison and Just Works (no user confirmation).
Bluetooth Security Modes
Security Mode 1 If a BT>/= 2.1 device is pairing with a BT</= 2.0 device, it
falls back to BT 2.0 compatibility mode and behaves the same as BT 2.0. If
both devices are BT >/= 2.1, Secure Simple Pairing must be used according to
the BT spec.
Security Mode 2 If a BT >/= 2.1 device is pairing with a BT </= 2.0 device, it
falls back to BT 2.0 compatibility mode and behaves the same as BT 2.0. If
both devices are BT >/= 2.1, Secure Simple Pairing must be used according to
the BT spec.
Security Mode 3 If a BT >/= 2.1 device is pairing with a BT </= 2.0 device, it
falls back to BT 2.0 compatibility mode and behaves the same as BT 2.0. If
both devices are BT >/= 2.1, Secure Simple Pairing must be used according to
the BT spec.
Security Pairing 4: Simple Secure Pairing Simple Secure Pairing: a new
security architecture introduced supported in BT >= 2.1. Service-level
enforced, similar to mode 2. Mandatory when both devices are BT >= 2.1. There
are four association models currently supported by mode 4. Security
requirements for services must be classified as one of the following:
authenticated link key required, unauthenticated link key required, or no
security required. SSP improves security through the addition of ECDH public
key cryptography for protection against passive eavesdropping and man-in-the-
middle (MITM) attacks during pairing.
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Using the Printer
Numeric Comparison
Just Works
Designed for situation where both devices are capable of displaying a six- digit number and allowing user to enter “yes” or “no” response. During pairing, user enters “yes” if number displayed on both devices matches to complete pairing. Differs from the use of PINs in legacy (BT<=2.0) pairing because the number displayed for comparison is not used for subsequent link key generation, so even if it is viewed or captured by an attacker, it could not be used to determine the resulting link or encryption key.
Designed for situation where one (or both) of the pairing devices has neither a display nor keyboard for entering digits (for example, Bluetooth headset). It performs authentication step 1 in the same manner as as numeric comparison, but you cannot verify that both values match, so MITM (man-in-the-middle) protection is not provided. This is the only model in SSP that does not provide authenticated link keys.
Each mode, except for Just Works, has Man-In-The-Middle (MITM) protection, meaning no third device can view the data being passed between the two devices involved. The SSP mode is usually negotiated automatically based on the capabilities of both the controller and follower. Lower security modes can be disabled via the bluetooth.minimum_security_mode. The bluetooth.minimum_security_mode SGD sets the lowest security level at which the printer establishes a Bluetooth connection. The printer always connects at a higher security level if requested by the controller device. To change the security mode and security settings in the ZQ630 Plus printer, use Zebra Setup Utilities.
Bluetooth Minimum Security Modes
Security Mode bluetooth.minimum_security_mode=1 bluetooth.minimum_security_mode=2 bluetooth.minimum_security_mode=3 bluetooth.minimum_security_mode=4 bluetooth.bluetooth_PIN
Bluetooth Version of Controller Devices (>2.1) Secure Simple Pairing Just
Works/Numeric Comparison
Not used
IMPORTANT: The bluetooth.minimum_security_mode SGD sets the lowest security
level at which the printer establishes a Bluetooth connection. The printer
always connects at a higher security level if requested by the controller
device.
The ZQ600 Plus Series printers also feature bonding for Bluetooth. The printer
caches pairing info so devices stay paired through power cycles and
disconnects. This eliminates the need to re-pair on every connection
establishment.
The bluetooth.bonding SGD is on by default.
WLAN Overview
The ZQ600 Plus Series has dual radios that use industry-standard Wi-Fi and Bluetooth protocols. Zebra offers you a choice between a device equipped with Wi-Fi 6 dual radio (802.11ax + Bluetooth 5.3) or Wi-Fi 5 dual radio (802.11ac
- Bluetooth 4.2). They have the FCC ID number on the serial number label on
the back of the unit.
· The ZQ600 Plus Series Wireless Network Printers with the Zebra 802.11 WLAN radio module are identified by the Wireless Network Printer text on the serial number label on the back of the printer.
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Using the Printer
· These printers allow communication as a node within a wireless local area
network (WLAN). Methods of establishing communications with the printer vary
with each application.
More information and LAN configuration utilities are included in the ZebraNet
Bridge EnterpriseTM program (version 2.8 and later). Zebra Setup Utilities
(ZSU) and Zebra Mobile Setup Utility are used to configure WLAN communications
settings. Both ZebraNet Bridge Enterprise and ZSU may be downloaded from the
Zebra website. Figure 28 BT/WLAN Communications
00:00:00:00:00:00
00:00:00:00:00:00
Print Touch/NFC
The ZQ600 Plus Series printers support Print Touch – also known as Near Field
Communication (NFC), which is a passive NFC tag that complies with the Android
Standard Tag format. The NFC tag is programmed from the factory and supports
Bluetooth pairing to enable a tablet, smartphone, or mobile computer to
automatically pair with the printer via a Bluetooth connection (within the
bounds of the security profile being used).
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Using the Printer
Figure 29 Near Field Communication (NFC) Pairing
The NFC tag also supports app launching, where an app developed either by
Zebra or a third party launches on an NFC-enabled smartphone, tablet, or
mobile computer. Similarly, the NFC tag enables launching to a web support
page via a tablet, smartphone, or mobile computer. Devices using NFC are
active or passive. A passive device contains information that other devices
can read, but the NFC tag does not read any information itself. An active
device, such as a smartphone, can read the information on the printer’s NFC
tag, but the tag itself only transmits data to authorized devices.
NFC Use Cases
Below are a few instances demonstrating passive NFC technology. · Bluetooth
Pairing causes a tablet, smart phone or mobile computer to automatically
pair with the
printer via a Bluetooth connection within the bounds of the security profile
being used. The profile contains the BT address and serial number of the
printer. · App launching causes an app, developed either by Zebra or a third
party, to be executed on a smart phone, tablet or mobile computer. · Web site
launching causes a smart phone, tablet or mobile computer to display a web
site developed by Zebra or a third party developer NOTE: Tapping the Zebra
Print Touch icon with an NFC enabled smartphone provides instant access to
printer-specific information. For more information about NFC and Zebra
products, go to zebra.com/nfc. Pairing Bluetooth applications by NFC is also
possible. Go to zebra.com/sdk for more information.
Radio Frequency Identification (RFID)
NOTE: RFID is an optional feature on the ZQ630 Plus and is a factory-installed
option only.
The ZQ630 Plus printer is equipped with an RFID encoder/reader that is
integrated into the printer’s printhead assembly. The ZQ630 Plus encodes
(writes) information on ultra-thin UHF RFID transponders that are embedded in
“smart” labels, tickets, and tags. The printer encodes the information,
verifies proper encoding, and prints bar codes, graphics, and/or text on the
label’s surface. The ZQ630 Plus printer uses Zebra’s extensive set of RFID
commands running under ZPL programming language. The RFID transponder is
sometimes called the RFID tag or an inlay. The transponder is usually made of
an antenna that is bonded to an integrated circuit (IC) chip. The IC chip
contains the RF circuit, coders, decoders, and memory. If you hold an RFID
label up to the light, you can see the transponder’s antenna, and you can feel
a bump in the label where the IC chip is located. The ZQ630 Plus can encode
and verify EPC (Electronic Product Code) Generation 2 Class 1 UHF passive RFID
tags, in addition to printing human readable text and conventional 1- and 2-D
barcode information on Zebra supplied RFID thermal transfer
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media. EPC is a product numbering standard that can be used to identify a
variety of items by using RFID technology. EPC Generation 2 tags offer
advantages over other tag types. The tag identification (TID) memory in a
Generation 2 tag includes the chip manufacturer and model number information,
which can be used to identify which optional features are present on the tag.
These optional features include those for data content and security. Gen 2
tags typically have a 96-bit EPC identifier, which is different from the
64-bit identifiers common in early EPC tags. The 96-bit EPC code links to an
online database, providing a secure way of sharing product-specific
information along the supply chain. Gen 2 tags also support much larger data
structures. The size of user memory available (if any) varies by the model and
manufacturer of the tag. Encoding and printing of an RFID label usually are
completed on the first try, but some failures may occur. If you experience
consistent encoding failures, it may signal a problem with the RFID tags, your
label formats, or with the transponder placement. If an RFID tag cannot be
encoded, VOID is printed on the label. The printer then attempts to
read/encode “n” labels before the next format is attempted, where “n” is
specified by the ZPL programming language ^RS command. Acceptable values of
“n” are 110 and the default is 3. After printing the defined number of voided
RFID labels, the printer default is No Action (Label format causing the error
is dropped). While you do not have control of where on the label the VOID is
printed, you can control the length of the image. The start of the VOID image
is always at the program position (or F0 if a backward program position). More
information on the ^RS command may be found in the RFID Programming Guide 3
available on zebra.com.
101
Maintaining the Printer
Maintaining the Printer
This section provides routine cleaning and maintenance procedures.
Recommended Cleaning Schedule
Routine preventive maintenance is a crucial part of normal printer operation.
By taking good care of your printer, you can minimize the potential problems
that you might have with it and help to achieve and to maintain your standards
for print quality.
Specific cleaning procedures are provided on the following pages. This table
shows the recommended cleaning schedule. These intervals are intended as
guidelines only. You may have to clean more often, depending on your
application and media.
NOTE: · Avoid possible personal injury or damage to the printer. · Never insert any pointed or sharp objects into the printer. · Always turn off the printer before performing any cleaning procedures. · Use care when working near the tear bars, as the edges are very sharp.
WARNING: The printhead can get very hot after prolonged printing. Allow it to cool off before attempting any cleaning procedures.
IMPORTANT: Only use a Zebra cleaning pen (not supplied with the printer) or a cotton swab with 90% medical-grade alcohol for cleaning the printhead.
CAUTION: Use only cleaning agents specified in the following tables. Zebra is not responsible for damage caused by the use of cleaning fluids on this printer.
Printhead
Area
Platen Surface (Linered)
Method
Use a Zebra cleaning pen to swab the thin gray line on the printhead, cleaning
the print elements from the center to the outside edges of the printhead.
Rotate the platen roller and clean it thoroughly with a fiberfree swab or
lint-free, clean, damp cloth lightly moistened
Interval
After every five rolls of media (or more often, if needed). When using
linerless type media, cleaning is required after every roll of media.
After every five rolls of media (or more often, if needed)
102
Maintaining the Printer
Area Platen Surface (Linerless)
Scraper (Linerless Units Only) Tear Bar Printer Exterior Printer Interior
Interior of units with Linerless Platens
Method
with medical-grade alcohol (90% pure or better).
Rotate the platen roller and clean with a fiber-free swab and 1 part liquid
soap and 25 parts water. Use pure water to clean after soap/water mixture.
Use the adhesive side of the media to clean the scraper on linerless units.
Clean thoroughly with 90% medical-grade alcohol and a cotton swab.
Water-dampened cloth or 90% medical-grade alcohol wipe.
Gently brush out the printer. Ensure the Bar Sensor and Gap Sensor windows are
free of dust.
Clean thoroughly with 90% medical-grade alcohol and a fiber-free swab.
Interval
Clean the platen only if there is an issue during printing; for example, the
media does not release from the platen (see the note below the table). After
every five rolls of media (or more often, if needed).
As needed
As needed
As needed
After every five rolls of media (or more often, if needed).
NOTE: This is an emergency procedure only to remove foreign contaminates
(oils, dirt) from the platen that can damage the printhead or other printer
components. This procedure will shorten
or even exhaust the linerless platen’s useable life. If the linerless media
continues to jam after
cleaning and feeding 12 m (35 ft.) of media, replace the platen.
103
Maintaining the Printer
Cleaning the Linerless Printer (ZQ610 Plus/ZQ620 Plus)
Figure 30 Cleaning the Linerless Printer (ZQ610 Plus/ZQ620 Plus)
1
2
6
3 4
3
5 4
1
Scraper
2
Platen Holder
3
Media Support Disks
4
Media Support
5
Printhead Elements
6
Platen Roller
104
Maintaining the Printer
Cleaning the Linerless Printer (ZQ630 Plus)
Figure 31 Cleaning the Linerless Printer (ZQ630 Plus)
12
34
567
34
1
Peeler Bail
2
Printhead Elements
3
Media Supports
4
Media Support Disks
5
Platen Holder
6
Platen Roller
7
Scraper
105
Troubleshooting
Troubleshooting
This section provides diagnostic tests and other information that may help you
to optimize printing or to troubleshoot issues with your printer. Go to
zebra.com/zq600plus-info for access to videos and additional online
information designed to assist you.
Contacting Technical Support
If you have a problem using the printer, contact your facility’s technical or
systems support. If there is a problem with the printer, they will contact the
Zebra Global Customer Support Center at zebra.com/ support. Gather the
following information before contacting Zebra Global Customer Support: ·
Serial number of the unit · Model number or product name · Product
Configuration Code (PCC) (15-digit number found on the label on the back of
the unit and in the
configuration label Zebra responds to calls by e-mail, telephone, or fax
within the time limits set forth in service agreements. If your problem cannot
be solved by Zebra Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions. If you
purchased your product from a Zebra business partner, please contact that
business partner for support.
Error Indicators
Mobile printer error indicators are designed to alert you to any issues or
malfunctions that may arise during printing. The indicators provide visual
cues such as flashing lights or specific color patterns to indicate the nature
of the error, helping you to diagnose and resolve the problem.
106
Troubleshooting
Error Messages
The ZQ600 Plus series printers displays various blinking alerts, such as Media Out, Media Cover Open, or Battery Low. These alerts are broken up into Errors, Warnings, and Info with different color mapping used to differentiate one from the other.
Display Item
Foreground Color (Text) White
Background Color
Green
INFO
WARNING Black Yellow
ERROR White Red
You can respond to actions by pressing LEFT SELECT or RIGHT SELECT . When the
problem is resolved, the alert message clears.
Alert Messages
Message AckAlertOptionBoardInvalid AckAlertYN1 AckAlertNoUsbDriveFound AckAlertAllFilesPrinted AckAlertAllFilesStored AckAlertTooManyUsbHostDevices AckAlertUnsupportedUsbHostDevice AckAlertUnsupportedUsbHostFilesystem AckAlertErrorPrintingFile AckAlertErrorStoringFile AckAlertErrorPrintingFileContinue AckAlertErrorStoringFileContinue AckAlertFirmwareFoundContinue AckAlertUsbMirrorAutoPrompt AckAlertUseUsbMemoryDevicePrompt AckAlertBluetoothPairingPassKey AckAlertInvalidZplTemplateFile AckAlertCoreDumpPresent AckAlertInvalidComplianceFile AckAlertHeadElementTestFailed AckAlertUsbPowerError AckAlertFileSystemWriteError AckAlertAvalancheError AckAlertAvalancheTextMessage AvalanchePerformingUpdate
Type Warning Info Warning Info Info Warning Warning Warning Error Error Error Error Info Info Info Info Error Info Error Error Error Error Error Info Info
Yellow Green Yellow Green Green Yellow Yellow Yellow Red Red Red Red Green Green Green Green Red Green Red Red Red Red Red Green Green
Color
107
Troubleshooting
Message AvalancheUpdateComplete BatteryHealthReplace BatteryHealthNearDeath BatteryHealthShutdown BatteryAuthenticationFail BatteryOverTemp BatteryUnderTemp BatteryChargeFault BatteryLow BatteryRemoved BadFirmwareDownload BatchCount BluetoothPinInvalid BluetoothPairing BluetoothPairingAccepted BluetoothPairingRejected BluetoothPairingFailed BluetoothDisplayPasskey CancelAll CancelOne CalibrationMediaInput CalibrationMediaRunning CalibrationRibbonRunning CalibrationRibbonInput CountryCodeNotSelected CutError DownloadingOptionBoardFirmware DownloadingFirmware HeadOpen HeadOverTemp HeadUnderTemp HeadCold HeadAuthenticationFailed HeadThermistorFault HeadIdentificationFailed
Type Info Warning Warning Error Error Warning Warning Error Warning Warning Error Info Error Info Info Error Error Info Info Info Info Info Info Info Warning Error Info Info Error Warning Warning Warning Error Error Error
108
Green Yellow Yellow Red Red Yellow Yellow Red Yellow Yellow Red Green Red Green Green Red Red Green Green Green Green Green Green Green Yellow Red Green Green Red Yellow Yellow Yellow Red Red Red
Color
Troubleshooting
Message HeadMaintenanceNeeded MediaLow MediaOut MirroringFile Mirroring MirroringApplication MirroringCommands MirroringFeedback MirrorProcessingFinished MotorOverTemp MagCardReaderActive OutOfMemoryStoringGraphic OutOfMemoryStoringFont OutOfMemoryStoringFormat OutOfMemoryStoringBitmap OperationProgress OptionalAlertKeyP2 PaperJam PasswordInvalid PauseRequest PrinterError PowerOff PowerReset PowerSleep PowerSupplyError PrintHeadShutdown ReplaceHead RfidError RfidNotPresent RibbonOut RibbonIn RibbonLow StartingApplication WlanLossSignal WlanResumeSignal
Type Info Info Error Info Info Info Info Info Info Warning Info Error Error Error Error Info Info Warning Error Warning Error Info Info Info Error Warning Error Error Info Error Warning Info Info Warning Info
109
Green Green Red Green Green Green Green Green Green Yellow Green Red Red Red Red Green Green Yellow Red Yellow Red Green Green Green Red Yellow Red Red Green Red Yellow Green Green Yellow Green
Color
Troubleshooting
Message WlanInvalidChannels WlanInvalidSecurityMode WmlError WritingFirmwareToFlash
Error Error Error Info
Type
Red Red Red Green
Color
Printing a Configuration Label
1. Turn the printer off. 2. Load the media compartment with journal media
(media with no black bars or gaps on the back). 3. Press and hold FEED, and
then press and release POWER. 4. When printing starts, release FEED. The unit:
· Prints a line of interlocking “x” characters ensuring all printhead elements
work. · Prints out the version of software loaded in the printer. · Prints the
report. The report indicates the model, serial number, baud rate, and other
detailed information on the printer’s configuration and parameter settings.
110
Troubleshooting
Configuration Label Example
Below are a few examples of images showcasing the configuration label
printout. Figure 32 Configuration Labe Example (1/3)
Building Two-Key Report…
1
Zebra Technologies
ZQ630 Plus
2
Serial Number:
XXZKJ173000235
3
PCC: ZQ63-AUWA001-00 Name: XXZKJ173000235 Program:
OS: 6.5.0
PLD: 15 Rev. 65
PSPT: 8 Rev. 5
PMCU: Rev. 6
Firmware: V100.xx.xxZ
4
Checksum: DA31
Cable Communications:
19200 BPS, null,8,1 Handshake: rts/cts DSR: 0 Universal Serial Bus:
2.0 Full Speed Device
Vendor ID No: 0x0ASF
Product ID No: 0x014C
Manufacturer String: Zebra Tec
hnologies
Product String: ZTC ZQ620Plus-
203dpi CPCL
ID string: off
Bluetooth:
iOS: supported
5
Version: 4.3.1p1
Date: 02/13/2015
Baud: 115200
Device: Printer
Mode: Peripheral
Friendly Name: XXZKJ173000235
Minimum Security Mode: 1
Discoverable: on
Bluetooth Spec: 3.0/4.0
Enabled: on
Address: AC:3F:A4:C6:8D:41
6
111
Troubleshooting
Figure 33 Configuration Labe Example (2/3)
AC3FA4C68D41
Wireless:
Radio: 802.11 a/b/g/n/ac
7
Region: usa/canada
Country: usa/canada
Enabled: on
MAC Address: ac:3f:a4:C6:8D:40
IP Address: 0.0.0.0
Netmask: 255.255.255.0
Gateway: 0.0.0.0
Operating Mode: infrastructure
International Mode: off
Preamble Length: long
Security: none
Stored ESSID: 125
Associated: no
DHCP: on
DHCP CID type: 1
DHCP CID: ac3fa4c68d40
Power Save: on
Ethernet:
MAC Address: 00:07:4D:7A:7B:26 IP Address: 0.0.0.0
8
Netmask: 255.255.255.0
Gateway: 0.0.0.0
DHCP: on
DHCP CID type: 1
DHCP CID: 00074D7A7B26
Active Network Information:
Active Network: Unknown
IP Address: 0.0.0.0
9
Netmask: 255.255.255.0
Gateway: 0.0.0.0
TCP Port: 6101
Alternate TCP Port: 9100
TCP JSON Config Port: 9200
UDP Port: 6101
Remote Server:
Remote Server Port: 10013
TCP: on
UDP: on
LPD: on
DHCP: on
BOOTP: on
FTP: on
HTTP: on
SMTP: on
POP3: on
SNMP: on
TELNET: on
MIRROR: off
UDP Discovery: on
Weblink:
DHCP CID type: 1
DHCP CID: ac3fa4c68d40
Peripherals:
LCD: Installed
10
112
Troubleshooting
Figure 34 Configuration Labe Example (3/3)
Power Management:
In-activity Timeout:36000 Secs
Low-battery Timeout:60 Secs
Remote (DTR) pwr-off:Disabled
Voltage
:8.54
Low-bat Warning :6.93(176)
Low-bat Shut-down :6.53(166)
Power On Cycles :23
Battery Health :good
Battery Cycle Count:NA
Memory:
Flash :134217728 Bytes
11
RAM :8388608 Bytes
Label:
Width :576 dots, 72 mm
12
Height:65535 dots, 8191 mm
Sensors: (Adj)
Pres[DAC:128,Thr:60,Cur:0]
Label Removed
Media [91 (576 dots)]
Black Bar [DAC:136,Thr:70,Cur:0
]
Gap [DAC:130,Thr:50,Cur:96]
Temperature :27C (62)
Voltage :8.0V (255)
Resident Fonts:
Font Sizes Chars
——— —– —–
0
0- 6 20-FF
1
0 20-80
2
0- 1 20-59
4
0- 7 20-FF
13
5
0- 3 20-FF
6
0 20-44
7
0- 1 20-FF
File Directory:
File
Size
————— ——–
E:2KEY.TXT
3507
E:TT0003M_.TTF 169188
14
134044672 Bytes Free
Command Language:
CCL Key `!'[21]
ZPL Configuration Information:
Rewind………Print Mode
Mark………..Media Type
30.0………….Darkness
+00…….Tear Off Adjust
2030………Label Length
72mm……….Print Width
7Eh……..Control Prefix
15
2Ch………….Delimiter
00………..Top Position
No Motion..Media Power Up
Feed….Media Head Closed
00…………Left Margin
576……….Dots per row
End ZPL Configuration
Print-head test: OK
End of report
Press FEED key to enter DUMP mode
113
Troubleshooting
1
Printhead test
2
Device name
3
Printer serial number
4
Firmware version
5
MFI support
6
Bluetooth radio address
7
802.11 option installed
8
Ethernet information
9
Network information
10
Peripherals installed
11
Flash and RAM memory installed
12
Maximum label size
13
Resident human-readable fonts
14
Files loaded in printer memory (includes pre-scaled or scalable fonts)
15
CPCL and ZPL programming languages supported
Troubleshooting Issues
This section provides information for troubleshooting the printers.
Issue No power Media does not feed
Poor or faded print Partial or missing print Garbled print
Recommended Solution · Check that the battery is installed properly. ·
Recharge or replace the battery as necessary.
· Ensure that the media cover is closed and latched. · Check the spindle
holding media for any binding. · Ensure the most recently printed label is
removed (only in Peel
mode). · Ensure the label sensor is not blocked.
· Clean the printhead. · Check the quality of media.
· Clean the printhead. · Check the media quality.
· Check the media alignment. · Clean printhead.
114
Troubleshooting
Issue No print
Reduced battery charge life
Recommended Solution · Ensure the media cover is properly closed and latched.
· Check the baud rate. · Replace the battery. · Check the cable to the host
device. · Establish RF Link and/or restore LAN associativity. · Invalid label
format or command structure. Place the printer in
Communications Diagnostic (Hex Dump) Mode to diagnose the problem.
· If the battery is over 1 year old, the short charge life may be due to
normal aging.
· Check the battery’s health. · Replace the battery.
flashing
· The blinking green Data icon is normal while data is being received.
or flashing Communication Error Label jam Skip labels
Blank LCD screen No NFC connection
· Check that the media is loaded and that the media cover is closed and
securely latched.
· Check the baud rate. · Replace the cable to the host device.
· Open the head release latch and media cover. · Remove and reinstall media.
· Check media for top-of-form sense marks or label gaps. · Check that the
maximum print field has not been exceeded on the
label. · Ensure the bar or gap sensor is not blocked or malfunctioning.
· Make sure the printer is turned on. · No application loaded or application
corrupted: reload the program.
· Ensure smartphone is positioned 7.62 cm (3 inches) or closer to the Print
Touch icon on the side of the printer.
Communication Issues
If there is a problem transferring data between the computer and the printer,
put the printer in Communications Diagnostics mode (also referred to as DUMP
mode). The printer prints ASCII characters and its text representation (or the
period `.’, if not a printable character) from data received from the host
computer.
115
Troubleshooting
To enter Communications Diagnostics Mode: 1. Print a configuration label as
previously described.
At the end of the diagnostics report, the printer prints “Press FEED key to
enter DUMP mode”. 2. Press FEED. The printer prints “Entering DUMP mode”.
NOTE: If FEED is not pressed within 3 seconds, the printer prints “DUMP mode
not entered” and resumes normal operation. The printer is in DUMP mode and
prints the ASCII hex codes of any data sent to it and their text
representation (or “.” if not a printable character). A file with a .dmp
extension containing the ASCII information is created and stored in the
printer’s memory. It can be viewed, cloned, or deleted using the ZebraNet
Bridge application. For more information on ZebraNet Bridge, go to
zebra.com/zebranetbridge. To terminate the Communications Diagnostics Mode and
return the printer to normal operations: 1. Turn the printer off. 2. Wait 5
seconds. 3. Turn the printer on.
116
Specifications
Specifications
This section lists general printer specifications, printing specifications,
and media specifications.
Printer Specifications
This section provides printer specifications.
Parameter Height Width Depth Weight with battery Mounting hole spacing
ZQ610 Plus 72.4 mm (2.85 in.) 91.4 mm (3.6 in.) 170.9 mm (6.73 in.) 0.6 kg (1.33 lbs) 58.928 mm (2.32 in.)
ZQ620 Plus 76.9 mm (3.03 in.) 117.9 mm (4.64 in.) 173.7 mm (6.84 in.) 0.73 kg (1.6 lbs) 58.928 mm (2.32 in.)
Uses two M2.5 x 0.45 screws
Temperature*
Operating: -2050°C (-4122°F) Healthcare Units: 050°C (32122°F)
Storage: -2565°C (-13149°F)
Charging: 040°C (32104°F)
Relative Humidity
Operating/Storage: 1090% non-condensing
Intrusion Protection (IP) IP54 Rating
*With or without RFID option
ZQ630 Plus 82.5 mm (3.25 in.) 165.1 mm (6.5 in.) 186.7 mm (7.35 in.) 1.113 kg (2.45 lbs) 101.6 mm (4.0 in.)
Power Specifications
This section provides power specifications.
117
Specifications
Parameter Battery
ZQ610 Plus
Smart Battery (2- or 4-cell) Lithium-Ion 3250 mAH 7.4 VDC (nominal) 2.45 AHr
min.
4-cell Extended Smart Battery (optional)
ZQ620 Plus
Smart Battery (2- or 4-cell) Lithium-Ion 3250 mAH 7.4 VDC (nominal) 2.45 AHr
min.
4-cell Extended Smart Battery (optional)
ZQ630 Plus
Smart Battery (4-cell) Lithium-Ion 6600 mAH 7.4 VDC (nominal) 6.8 AHr min.
Communication Interface Specifications
This section provides communication interface specifications.
Parameter Flash Memory RAM Memory Standard Communications
Wireless Communication Options
ZQ600 Plus Series Printers 512 MB 256 MB
RS-232 serial port (14 Pin serial connector) Configurable Baud rate (from 9600
to 115.2 Kbps), parity and data bits. Software (X-ON/X-OFF) or hardware
(DTR/STR) communication handshake protocols.
· Wi-Fi 6 dual radio (802.11ax + Bluetooth 5.3 including Classic and BLE) ·
Wi-Fi 5 dual radio (802.11ac + Bluetooth 4.2 including Classic and BLE) ·
Bluetooth 4.2 including Classic and BLE
Real-Time Clock (RTC) Ethernet
Time and date under application control. Refer to the ZPL Programming Manual for RTC commands. 10 or 100 mps Ethernet auto detect when docked in cradle.
- Printing a configuration label will retrieve your device’s memory configuration. Go to Printing a Configuration Label on page 110 for more information.
Media Specifications
This section provides media specifications.
Parameter Media Width
ZQ610 Plus 25.455.37 mm (12.18 in.)
Max/Min Label Length
25.455.37 mm (12.18 in.)
ZQ620 Plus 25.479.4 mm (13.125 in.)
12.7812.8 mm (0.532 in.)
ZQ630 Plus
50.8111 mm (24.4 in.) linered 50.8109 mm (24.3 in.) linerless
12.7812.8 mm (0.532 in.) maximum
118
Specifications
Parameter Black Bar Sensor to Printhead Burnline Distance Media Thickness
(except tag) Max Tag Thickness
Max Label Roll Outer Diameter Inner Core Diameters*
Black Mark Location Black Mark Dimensions
ZQ610 Plus 13.46 mm (0.53 in.)
ZQ620 Plus 15.87 ± 0.635 mm (0.62 ± 0.025 in.)
ZQ630 Plus 15.87 ± 0.635 mm (0.62 ± 0.025 in.)
2.36.5 mils (0.058420.1651 mm)
2.36.5 mils (0.058420.1651 mm)
3.27.5 mils (0.081280.1905 mm)
2.35.5 mils (0.05420.1397 mm)
2.35.5 mils (0.05420.1397 mm)
5.5 mils (0.1397 mm) or less
55.8 mm (2.2 in.)
66.8 mm (2.6 in.)
66.8 mm (2.6 in.)
19 or 35.05 mm (0.75 or 1.38 in.)
19 or 35.05 mm (0.75 or 1.38 in.)
19.05 or 34.925 mm (0.75 or 1.375 in.)
Center the reflective media black marks on the media roll.
Min mark width: 12.7 mm (0.5 in.)
Mark length: 311 mm (0.120.43 in.)
Min mark width: 12.7 mm (0.5 in.)
Mark length: 311 mm (0.120.43 in.)
Min mark width: 12.7 mm (0.5 in.)
Mark length: 2.411 mm (0.090.43 in.)
*The ZQ600 Plus Series printers support coreless media, which is 19 mm (0.75 in.) in inner diameter.
NOTE: Use Zebra brand direct thermal media that is outside wound. Media may be
reflective (black mark) sensing, or transmissive (gap) sensing, diecut,
continuous or linerless. For die-cut labels, use only full auto dies.
ZPL Font and Barcode Specifications and Commands
This section provides the ZPL fonts and barcodes and details their associated specifications and commands.
Font and Barcode Items Standard Fonts Available Optional Fonts
Linear Barcodes and 2D Barcodes Available
Specifications and Commands 15 bit-mapped fonts; 1 scalable font (CG
Trimvirate Bold Condensed*)
Zebra offers font kits covering multiple languages including Simplified and
Traditional Chinese, Japanese, Korean, Hebrew/ Arabic, and others.
Barcode (CPCL Command) Aztec (^B0) Codabar (^BK) Codablock (^BB) Code 11 (^B1)
Code 39 (^B3) Code 49 (B4)
119
Specifications
Font and Barcode Items Rotational Angles
Code 93 (^BA)
Specifications and Commands
Code 128 (^BC)
DataMatrix (^BX)
EAN-8 (^B8)
EAN-13 (^BE)
GS1 DataBar Omnidirectional (^BR)
Industrial 2 of 5 (^BI)
lnterleaved 2 of 5 (^B2)
ISBT-128 (^BC)
LOGMARS (^BL)
Micro-PDF417 (^BF)
MSI (^BM)
PDF-417 (^B7)
Planet Code (^B5)
Plessey (^BP)
Postnet (^BZ)
Standard 2 of 5 (^BJ)
TLC39 (^BT)
UPC/EAN extensions (^BS)
UPC-A (^BU)
UPC-E (^B9)
Maxi Code (^BD)
QR Code (^BQ)
0°, 90°, 180°, and 270°
- Downloadable optional bit-mapped and scalable fonts via ZebraNet Bridge Enterprise software. For more information, go to zebra.com/zebranetbridge.
CPCL Font and Barcode Specifications and Commands
This section provides the CPCL fonts and barcodes and details their associated specifications and commands.
Font and Barcode Items Standard Fonts
Specifications and Commands 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*)
120
Specifications
Font and Barcode Items Available Optional Fonts Linear Bar Codes Available
2D Bar Codes Available Rotational Angles
Specifications and Commands
Optional International character sets: Chinese 16 x 16 (trad), 16 x 16
(simplified), 24 x 24 (simplified) Japanese 16 x 16, 24 x 24
Barcode (CPCL Commands) Aztec (AZTEC) Codabar (CODABAR, CODABAR 16) UCC/EAN
128 (UCCEAN128) Code 39 (39, 39C, F39, F39C) Code 93 (93) Code 128 (128) EAN
8, 13, 2 and 5 digit extensions (EAN8, EAN82, EAN85, EAN13, EAN132, and
EAN135) EAN-8 Composite (EAN8) EAN-13 Composite (EAN13) Plessey (PLESSEY)
lnterleaved 2 of 5 (I2OF5) MSI (MSI, MSI10, MSI1110) FIM/POSTNET (FIM) TLC39
(TLC39) UCC Composite A/B/C (128(Auto)) UPCA, 2 and 5 digit extensions (UPCA2
and UPCA5) UPCA Composite (UPCA) UPCE, 2 and 5 digit extensions (UPCE2 and
UPCE5) UPCE Composite (UPCE) MaxiCode (MAXICODE) PDF 417 (PDF-417) Datamatrix
(using ZPL emulation) (DATAMATRIX) QR Code (QR)
RSS: RSS-14 (RSS-Subtype 1) RSS-14 Truncated (RSS-Subtype 2) RSS-14 Stacked
(RSS-Subtype 3) RSS-14 Stacked Omnidirectional (RSS-Subtype 4) RSS Limited
(RSS-Subtype 5) RSS Expanded (RSS-Subtype 6)
0°, 90°, 180°, and 270°
- Contains UFST from Agfa Monotype Corporation. Downloadable optional bitmapped and scalable fonts via ZebraNet Bridge Enterprise software. For more information, go to zebra.com/zebranetbridge.
121
Specifications
Communication Ports
This section provides information about communication ports on the printer.
RS-232C This section provides information about RS-232 communication ports on
the printer. Figure 35 RS-232 Communications Port
Pin # 1 2 3 4
Signal Name
Type
CTS
input
TXD
output
RXD
input
DSR
input
5
GND
6
DTR
7
N/A
8
RTS
9
N/A
10
N/A
11
N/A
12
N/A
13
N/A
14
N/A
output output
Description Clear To Send from host
Transmit Data
Receive Data
Data Set Ready: low to high transition turns the printer on; high to low
transition turns the printer off (if enabled).
Ground
Data Terminal Ready: set high when the printer is on. Switched 5v (300mA max).
Do Not Use
Request to Send: set high when the printer is ready to accept a command or
data.
Do Not Use
Do Not Use
Do Not Use
Do Not Use
Do Not Use
Do Not Use
122
Specifications
USB This section provides information about USB communication ports on the
printer. Figure 36 USB Communication Port
Pin # 1 2 3 4 5
Signal Name VBUS USBUSB+ USB_ID Return
Type bi-directional bi-directional –
Description USB Bus Power I/O signals I/O signals Identifies A/B connector Ground
NOTE: Go to zebra.com/accessories to find a comprehensive list of interface cables for all mobile printers.
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