BESTTEN DD1-L Contemporary Keyless Entry Door Lever with Electronic Keypad User Manual

June 6, 2024
Bestten

DD1-L Contemporary Keyless Entry Door Lever with Electronic Keypad

Read this manual carefully before installing and operating! For any problems or issues, please contact support@ibestten.com or 1-800-358-6160. Our technical team will help you sort it out.
BESTTEN R
Hardware
Digital Lever with Keypad

1. Installation Overview H

B

FK

L

C

A

I

D

E

2. Prepare Door

3. Install Latch and Strike Plate

4. Install Exterior Assembly

Refer to Template for Door Prep Instructions Included in Packaging.

NOTE: Do not extend cylindrical cover past 2-3/4″ (70mm).

J

2-3/4″ (60mm)

2-3/4″ (70mm)

NOTE: Skip this step if your door comes with pre-drilled holes.

PULL

PUSH

Control Wire

To convert from 2-3/8″ (60mm) backset to 2-3/4″ (70mm) backset

Tail Piece (Vertical)

1. Hold latch with numbers facing forward and thumb pressing on the latch. 2. Pull or push the extension plate to the required size.

Check that the rubber gasket is secured on

The Tail Piece that goes through the door and connects the lock

H

the exterior assembly. Insert the exterior assembly onto the door with the tailpiece

(See Diagram) MUST be in the VERTICAL position (Up and Down)

going through the deadbolt latch set in

during installation.

the VERTICAL POSITION. Route the control wire through the door under the deadbolt

IF THE TAIL PIECE IS NOT IN THE VERTICAL POSITION DURING

latch set.

INSTALLATION THE LOCK WILL

NOT FUNCTION CORRECTLY

Package Includes:
Exterior Assembly -1 Interior Assembly -1 Mounting Plate -1 Optional Set Screw -1

User Guide -1

Keys

-2

Latch

-1

Strike Plate -1

1″ Screw -2 1 1/8″ Screw -1 5/16″ Screw -2 3/4″ Screw -4 AA Alkaline Batteries -4

Exterior Assembly

Interior Assembly

Mounting Plate Keys

Guide

Latch L

Strike Plate User Guide M

1 1/8″ Screw

1″ Screw

5/16″ Screw 3/4″ Screw Optional Set Screw AA Alkaline Batteries

Please carefully check the above list to confirm all items have been received. If any items are missing, please contact BESTTEN Customer Care (See page for contact information).

Lever Assembly
Left Handed
Interchangeable Cylinder

Right Handed
Interchangeable Cylinder

5. Install Interior Assembly Work with the Door Open

6. Install Interior Assembly
NOTE: Make sure the knob is in the vertical position. Be careful not to pinch the control wire when assembling.

7. Install Batteries and Cover

Strike Plate
8. Test Operation Test the Lock Button with Door Open

(optional)
Secure mounting plate to door
Do Not Over Tighten
9. Reverse Lock Handing

Test the Lock

Make sure the connector pins line up with the pins on the wire.

Lock/Unlock: using the knob to make sure the latch is retracting easily. If not, go back to step 3.

Test Unlocking Press

This electronic lock requires (4) High Quality AA alkaline batteries. When all 4 batteries are installed in the correct position,you should hear 2 beeps and the keypad will illuminate.
NOTE: Do not touch the keypad until the light turns off. Do not use rechargeable batteries or non-alkaline batteries.

Before Opening Door, Let Motor Complete Cycle.

Lock Stick Interchangeable Cylinder

BESTTEN R
Hardware
Programming Instructions

1. Create Administrator Code

Input Admin code (defauil 123456)

Press Long Beep

Press 4

2. Add a User Code

Input Admin code

Press Long Beep

Press 1

3. Unlock Door with User Code

Enter User Code

Press

Long Beep

4. Delete a User Code

Input Admin Code

Press

Long Beep

Press

Input 6 digit code

Press

Short Beep

Repeat the 6 digit code

Press

Long Beep

Green light flashes confirming success

5 Seconds
During programming, if there are no inputs for 5 seconds, the programming will exit and fail to complete.

Press

Input user number

Input new 4-8 digit

between 02-50

user code

Press

Long Beep Press

Short Beep

Repeat 4-8 digit user code

Press

Long Beep

Green light flashes confirming success

PROGRAMMING RECORD
My Codes:

Date Created

Programming Code …………………………………………………. (6 Digits) User Code 02 …………………………………………………………. (4-8 Digits) User Code 03 …………………………………………………………. (4-8 Digits)

/ / / / / /

User Code 04 …………………………………………………………. (4-8 Digits) User Code 05 …………………………………………………………. (4-8 Digits) User Code 06 …………………………………………………………. (4-8 Digits) User Code 07 …………………………………………………………. (4-8 Digits) User Code 08 …………………………………………………………. (4-8 Digits)

/ / / / / / / / / /

User Code 09 …………………………………………………………. (4-8 Digits) User Code 10 …………………………………………………………. (4-8 Digits) User Code 11 …………………………………………………………. (4-8 Digits) User Code 12 …………………………………………………………. (4-8 Digits) User Code 13 …………………………………………………………. (4-8 Digits) User Code 14 …………………………………………………………. (4-8 Digits) User Code 15 …………………………………………………………. (4-8 Digits)

/ / / / / / / / / / / / / /

User Code 16 …………………………………………………………. (4-8 Digits) User Code 17 …………………………………………………………. (4-8 Digits) User Code 18 …………………………………………………………. (4-8 Digits)

/ / / / / /

Press 2

Press

Input existing user #

between 02-50

Press

Short Beep

Input the user #

Press

Long Beep

Green light flashes confirming success

5. Delete All User Codes

Input Admin code

Press

Long Beep

Press 3

Press

Reenter Admin code

Press

Long Beep

Green light flashes confirming success

6. Additional Programming Functions

Programming Symbols

Lock / Clear

Unlock / Programming

Administrator Code

Automatic Lock Function

SET OR CANCEL AUTO LOCK

You can set the lock to automatically close after each time the lock is opened.

Time value range = 20 – 900 seconds, enter the following:

Set Auto Lock:

Time Value

Hear 1 beep and Light Indicator illuminates green.

To cancel Auto Lock set the time to 00, enter the following:

Cancel Time Value Auto Lock:

Hear 1 beep and Light Indicator illuminates green.

TEMPORARILY DISABLE:
While in Auto-Lock mode, unlock door using within 10 seconds you must turn the locking knob by hand to the locked position, wait more than 2 seconds then turn the locking knob back to the unlock position. The Auto-Lock mode is now disabled.

RESTORE: To restore the Auto-Lock function, turn the locking knob by hand to the locked position, wait more than 2 seconds or press the Lock button on the keypad.

Vacation Mode

With Vacation Mode enabled, the system enters into low-power consumption mode. During this mode, all buttons and functions will be disabled until they are re-enabled.
ENABLE:

Once the door is locked then vacation mode will be engaged and all buttons and functionswill be disabled
DISABLE: To disable the Vbcation Mode, you must press and hold for more than 3 seconds, then input followed by to unlock the door. Vacation Mode is now disabled.

NOTE: If you only press the for more than 3 seconds but do not input
the system will remain in Vacation Mode.
Secure Lockout Period
Warning sounds and LED flashes red after 4 incorrect code attempts: Keypad shuts down for 60 seconds.

7. Additional Programming Functions

SOUND ON AND OFF
You can “mute” or turn the “sound on” on your lock by entering the following. (Factory setting is sound on).
1= Sound Off 2= Sound On
Sound Off (1) – Light Indicator illuminates green. Sound On (2) – Hear 1 beep and Light Indicator illuminates green.
Restore Factory Settings
To reset the lock to the original factory settings including the Programming Code and all User Codes follow these steps:
1. Remove one battery for 10 seconds. 2. Reinsert the battery and wait for a long and short beep. 3. Press 3 times within 3 seconds before the blue light turn off. 4. The lock will beep and the light indicator will turn green.

Low Battery Warning
Beeps and LED flashes red 7 times. Replace with good quality alkaline batteries. Note: Removing batteries does not erase active Administrator or User Codes.

Consumer Friendly Message Guide

Unlock / Valid programming 1 long beep and LED illuminates green

Lock:

2 short beeps and LED illuminates red

Invalid programming:

2 short beeps and LED flashes red twice

Low voltage:

Short beeps and LED flashes red seven times

Super low voltage

4 short beeps and LED flashes red four times

4 Incorrect code entry attempts: 2 short beeps and LED illuminates red each attempt

Power on:

1 long beep and 1 short beep and LED illuminates green

Chip reset: Lock error:

1 long beep and 1 short beep and LED illuminates green (may occur several times or once in a while)
3 long beeps LED flashes red three times

Repeat operation after lock error:

2 short beeps three times LED flashes red six times

Troubleshooting

Issue

Solution

Interior Knob will not turn
Lock will not function electronically

Knob or vertical tailpiece is installed in incorrect position. · Remove Interior Msembly and reposition the Interior Knob. With the Deadbolt Latch retracted verify that the tailpiece is vertical.
· Check that all batteries are high qualify Alkaline Batteries. · Check for proper polarity (+-)of oil batteries. · Check that the Control Wire is attached to the Interior Assembly and not damaged. · Check each wire for loose or disconnected wires. · Disconnect the wiring harness and reconnect the wiring harness.

Lock gives error signal when opening or locking and Deadbolt Latch will not extend or retract completely when door is closed

· Unlock door using Key or Interior Knob. While door is open, check that the Deadbolt Latch operates smoothly. · Check for proper alignment of the strike plate, adjust as needed to assure there is no binding against the Deadbolt Latch. · Make sure tail piece is in the vertical position and straight up and down.

Deadbolt Latch is sticking

Installation screws of the lock may be too tight and have to be loosened. · Remove Interior Assembly. · Slightly loosen the Mounting Plate screws. · Lock and unlock using the Key. · Reattach Control Wire and Interior Assembly.

Keypad not working

· Wait 60 seconds, keypad may be locked out due to incorrect code. · Replace with 4 high quality alkaline batteries.

Keypad beeps and LED flashes

· Replace with 4 high quality alkaline batteries.

WARRANTY
BESTTEN warrants to the original customer that this product is free of defects in materials and workmanship for 3 years from the purchase date. Within this period, simply contact BESTTEN CARE with proof of purchase and reason of claim. We will replace the product for free.
Any product which is subject to misuse or accidental damage is excluded from this warranty.
BESTTEN CARE support@ibestten.com 1-800-358-6160 (Mon-Fri 9AM-5PM PST)
For more products from BESTTEN, please visit our website www.ibestten.com.

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