STS K080-IP Window Intercom System User Guide

STS K080-IP Window Intercom System

Product Information

Specifications

• Model: STS-K080-IP
• Usage: Window Intercom System
• Components: Amplifier, Speaker, Microphone, Staff Unit, Power Supply, etc.

Product Overview
Window intercom systems are designed to facilitate clear communication in situations where normal speech is hindered by barriers such as glass or security screens. Additionally, the system includes a hearing loop facility to assist users with hearing devices.

Components

• Installation and User Manual
• A31H Amplifier
• S80 IP54 Speaker with mounting bracket
• M15-300 IP54 Microphone
• SU1 Staff Unit
• Hearing Loop Sticker
• 5m Amplifier Extension Lead
• Hearing Loop Aerial
• Power Supply
• 2 pin Euroblock
• Wall Plugs (for securing speaker)
• Screws (for securing speaker)

Tools Required
The Fixing Kit includes:

• Adhesive Clip x10
• No.6 x 1/2 Countersunk Screws x15
• P-Clips x6

Product Usage Instructions

• Installation Instructions
  Follow the steps outlined in the Installation and User Manual provided with the system. Use the tools included in the Fixing Kit to securely install the components.

• Staff Loudspeaker Unit and Amplifier Setup
  Connect the staff loudspeaker unit and amplifier following the instructions provided. Ensure proper placement for optimal communication.

• Connections
  Make necessary connections between the components as detailed in the manual. Use the provided extension lead if needed.

• Amplifier Setup
  Set up the amplifier according to the instructions to ensure proper functioning of the system.

• Using the System
  Once installed and set up, the system is ready for use. Test the communication clarity and adjust settings if needed.

• Troubleshooting
  If any issues arise, refer to the Troubleshooting section in the manual for guidance. Contact your dealer if problems persist.

FAQ

• Q: Can I use my own power supply with the system?
  A: No, only use the supplied power supply to prevent damage.

• Q: What should I do if liquids enter the system?
  A: Turn off the power switch, disconnect from the outlet, and contact your dealer immediately.

• Q: How do I secure the speaker in place?
  A: Utilize the wall plugs and screws provided in the kit for secure installation.

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat risters, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or
   grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from
    tip-over.

13. Unplug the apparatus during lightning storms or when unused for long periods of time.

14. Refer to all qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Safety Precautions

Thank you for purchasing this system. Before using, please read the following guide to ensure correct usage. After reading, store this guide in a safe place for future reference. Incorrect handling of this product could possibly result in personal injury or physical damage. The manufacturer assumes no responsibility for any damage caused by mishandling that is beyond normal usage defined in this manual.

This symbol is used to alert you to important instructions within this manual.

This symbol is used to alert you to the dangers of getting an electric shock.

• Ensure that you only use the supplied power supply. Do not attempt to install your own power supply system otherwise damage may occur.
• Do not attempt to dismantle or modify any parts of the unit. No user serviceable fuses or parts are included.
• Ensure the system is not installed in areas of high ambient temperatures or high levels of humidity or dust.
• It should not be exposed to direct sunlight or be placed next to vibrating or heat generating equipment.
• This system is designed for indoor use only.
• Do not place the unit on an unstable surface.
• Do not insert liquids or foreign objects. This could result in fire or electrical shock. If liquids or foreign objects should enter, immediately turn off the power switch, disconnect the power plug from the power outlet and contact your local dealer.
• Ensure the aerial is taped down securely. Do not leave any trailing leads that may cause a trip hazard.

If a problem occurs with the equipment, first refer to the Troubleshooting section of this guide, and run through the suggested checks. If this does not resolve the problem contact your dealer. They will tell you what warranty condition is applied.

Product Overview

Window intercom systems provide assistance for clear communication where normal speech is impaired by use of glass, a security screen or other similar barriers. There is also a hearing loop facility included which provides additional assistance for hearing device wearers.

Components

1. Installation and User Manual
2. A31H Amplifier
3. S80 IP54 Speaker with mounting bracket.
4. M15-300 IP54 Microphone
5. SU1 Staff Unit
6. Hearing Loop Sticker
7. 5m Amplifier Extension Lead
8. Hearing Loop Aerial
9. Power Supply
10. 2 pin Euroblock
11. Wall Plugs (for securing speaker)
12. Screws (for securing speaker)

Also included is a Fixing Kit, which contains:

1. Adhesive Clip x10
2. No.6 x 1/2” Countersunk Screws x15
3. P-Clips x6

Tools Required

Your basic toolkit will include:

• Screwdrivers (Flat or Blade 2.5mm and Phillips Head PH2)
• Battery or Mains Drill
• Drillbits: 2mm, 3mm, 5mm and 7mm
• Allen Key Set
• Cable Tacking Gun (10mm)
• Wire Cutters/Strippers
• Sealant
• Pliers
• Tape Measure
• Pencil or Marker Pen
• Torch
• Cable Ties
• Electrical Insulation Tape
• Trunking

Installation Instructions

Install the amplifier, staff unit SU1, overhead loudspeaker and microphone in the order described below. If you have followed the steps closely and the system is not functioning as intended, consult Troubleshooting on page 17.

Amplifier and Staff Unit SU1 Installation

1. Place the amplifier under the staff counter, ensuring that it will not obstruct staff when they are sitting.
2. Mark the 4 fixing points for the amplifier under the counter.
3. Drill and fix the amplifier in place using the supplied screws.

Staff Loud Speaker Unit and Amplifier

1. Place the Staff Loudspeaker Unit on the staff side of the countertop, ensuring that it does not cause an obstruction and is as close to staff as possible.
2. Use the cable management hole to run the Staff Loudspeaker Unit cable back to the amplifier. If there is not already a cable management hole, one will need to be drilled in a suitable location near the rear of the counter.

S80 IP54 Speaker Installation
The IP54 speaker can be used in outdoor environments and can be installed either overhead or to the side:

1. The S80 speaker is provided with a bracket, use the bracket as a guide to mark out the fixing points.
2. Use the screws and wall plugs provided to secure the bracket in position.
3. Take the speaker and select the “8Ώ” setting on the rear of the speaker, you may require a screwdriver to make this adjustment.
4. Once the bracket is fitted, support the speaker in position and attach both ends using the supplied M6 screw caps and adjust to the required angle.
5. Take the supplied 2 pin euroblock connector and install this onto the stripped cable ends.
6. Route the cable back to the amplifier. If the speaker cable is not long enough for installation use the provided extension cable to provide additional length to reach the amplifiers install location.

Take care to seal any outdoor speaker connections from moisture ingress.

M15-300 IP54 Microphone

1. Position the microphone stem on the customer side of the counter top.
2. Mark the cable route ready for drilling (approx. 7mm) and feed the wiring through the cable hole back to the amplifier. Insert the thread section of the stem into the desk hole.
3. Fix the microphone head to the screen using the double-sided pad supplied.
4. Route the cable back to the amplifier and seal any gaps around the base of the microphone stem to ensure there is no water ingress. Use an appropriate sealant for the fixing surface.

Under-Counter Hearing Loop Aerial Installation
The aerial should be fixed under the desk-top or counter centrally on the customer side, one half mounted horizontally under the counter and the other half mounted vertically, facing the customer (as in the first scenario below). Position the aerial under the counter using either the provided P-clips or another fixing method of your choice. See the diagram below for recommended positioning.

Ensure all hearing loop signage is displayed clearly.

Connections

Trim the cables if necessary (apart from the power supply) to the required length for connection to the back of the amplifier. Bare approximately 6mm of the cable ends for connection to the 2 pin plugs (see diagram below).

Rear Amplifier Connections
Connect all green plugs to the back of the amplifier, observing the correct locations printed about the sockets (see below diagram).

Amplifier Setup

Our amplifier provides full open duplex communication and is compatible with all of our speech transfer systems. It features individual displays for staff or customer adjustments and individual fault lights for easy fault diagnosis.

Overview of Front Panel Buttons

Engineers Mode
Before entering engineers mode, cycle the power. To do this either:

• Switch the power off at the wall socket and back on again.
  or

• Remove the power connector and re-insert it.

To enter engineers mode, simultaneously press and release the following buttons within 20 seconds of cycling the power:

• Settings button
• Volume In increase button
• Volume Out increase button

The on/off and settings buttons in engineers mode operate as follows:

Please note

• Save and exit engineers mode after making any adjustments.
• The amplifier will automatically exit engineers mode without saving if no buttons are pressed for 2 minutes.

Setup Areas

Whilst in engineers mode, there are 3 editable setup areas. You will always enter setup area 1 first. The green Volume In LED bar will flash to indicate which setup area you are in.

Setup Area 1: Maximum Volume Adjustment (LED 1 flashes)

Setup Area 2: Ducking Adjustment (LED 2 flashes)

Setup Area 3: Hearing Loop Drive Adjustment (LED 3 flashes)

The drive level should be adjusted so the red LED 8 is illuminated only when there are peaks in the speech volume. If the amplifier does not have a loop attached, you can turn off the red loop fault LED 8 by adjusting the drive down to off.

Please note:

• If the amplifier detects an error in its’ settings memory it will restore itself to factory default settings.

Using the System

When powered and in normal operational mode the amplifier will display Volume In LED 1 as steady green. When the amplifier is switched off using the On/Off button, audio is muted and LEDs are not illuminated; press any button to turn the amplifier on again.

• To adjust the staff volume level:
  Press and hold the Volume In (+) or (-) buttons to increase or decrease the level. The corresponding LED bar will show the volume setting.

• To adjust the customer volume level:
  Press and hold the Volume Out (+) or (-) buttons to increase or decrease the level. The corresponding LED bar will show the volume setting.

For best possible performance:

1. Ensure the customer and staff volumes are turned completely down.
2. Adjust staff volume (Volume In) to a comfortable level.
3. Increase customer volume (Volume Out) until feedback is heard.
4. Decrease customer volume (Volume Out) until feedback is just eliminated.

Once you have followed the above steps:

1. The staff microphone is best positioned no more than 300mm away from the staff member.
2. Check the amplifier is fully functional by ensuring the red ‘fault’ light is NOT displaying.

If there is insufficient volume even after you have adjusted the volume controls, enter engineers mode and raise max volume settings. Exit engineers mode and repeat initial setup.
The system is now ready to use.

Fault Diagnosis LEDs

• Volume In LED 8 will stay red if there is a fault with the staff microphone.
• Volume Out LED 8 will stay red if there is a fault with the customer microphone.
• Volume In LED 8 will flash red if there is a fault with the loop (i.e. a broken aerial).

Factory Default Settings
To return the amplifier the factory default settings:

1. Unplug the power supply and then reconnect it.
2. The LED indicators will show a light pattern in the “Vol In” column. This indicates the firmware revision. This will be followed by a green light at the bottom of each column.
3. Within 20 seconds, press the On/Off button and Volume In (-) button together, rthen elease them.
4. The “Vol In” column will again indicate the firmware revision. This indi-cates that the settings have been restored.

Troubleshooting

If no action is successful please seek assistance from your distributor or a Contacta installer.

www.contacta.co.uk

References

• Innovative assistive technology solutions - Contacta

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>