Elite Gourmet EWM-6122 Stainless Steel Buffet Server Instruction Manual

Elite Gourmet EWM-6122 Stainless Steel Buffet Server

Important Instruction

• Do not touch hot surfaces. Use handles or knobs.
• To protect against electrical shock, NEVER immerse the electrical cord or the appliance in water or any other liquid.
• Close supervision is necessary when any appliance is used by or near children.
• Unplug from the outlet when not in use and before cleaning.
• Allow to cool before putting on or taking off parts, and before cleaning.
• Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner.
• Return the appliance to the nearest authorized service facility for examination, repair or electrical or mechanical adjustment.
• The use of accessory attachments not recommended by the manufacturer may cause injuries.
• Do not use outdoors. Do not let the cord hang over the edge of the table or counter, or touch heated surfaces.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Do not clean this appliance with metal scouring pads.
• Pieces can break off of the pad and touch electrical parts, creating a risk of electric shock. 11. Do not move the rice cooker while it is in operation.
• Shut the appliance off before removing the plug from the electrical outlet. Do not use this appliance for anything other than intended use.
• To reduce the risk of electrical shock, cook only in the Inner Pot. 15. This appliance generates heat and escaping steam during use.
• Proper precautions must be taken to prevent the risk of burns, fires, or other damage to persons or property.
• The cord of this appliance should be plugged into a 120-volt AC electrical outlet only.
• When using this appliance, provide adequate air space above and on all sides for air circulation.
• Do not allow this appliance to touch curtains, wall coverings, clothing, dishtowels or other flammable materials during use.
• Do not leave the appliance unattended during use.
• If this appliance begins to malfunction during use, immediately unplug the cord. Do not use or attempt to repair the malfunctioning appliance.
• Do not use the INNER POT or LID if cracked or chipped.
• Unplug the rice cooker when not in use.
• Use the rice cooker on a hard, flat surface.
• Do not place near heat, an open flame or on a soft surface (such as carpeting). Avoid placing it where it may tip over during use.
• Dropping the rice cooker may cause it to malfunction. 23. Avoid electrical shock by unplugging before washing or adding water.
• Never use the INNER POT on a gas or electric cooktop or an open flame.

SHORT CORD PURPOSE

Note : A short power cord is provided to reduce the risk of personal injury resulting from becoming entangled in or tripping over a long cord.

Longer power-supply cords or extension cords may be used if care is exercised in their use. If an extension cord is used:

• the marked electrical rating of the extension cord should be at least as great as the electrical rating of the product;
• the extension cord should be arranged so that it will not drape over the counter top or tabletop where it can unintentionally be pulled on or tripped over by children or pets.

POLARIZED PLUG

If this appliance is equipped with a polarized plug (one blade is wider than the other), please follow the below instructions: To reduce the risk of electrical shock, this plug is intended to fit into a polarized outlet only one way. If you are unable to fit the plug into the electrical outlet, try reversing the plug. If the plug still does not fit, contact a qualified electrician. Never use the plug with an extension cord unless the plug can be fully inserted into the extension cord. Do not alter the plug of the product or any extension cord being used with this product. Do not attempt to defeat the safety purpose of the polarized plug

PARTS IDENTIFICATION

• Clear Dome Lids with Slots– convenient see-through lids that includes slots to accommodate serving utensils.
• Cool-Touch Knobs – safely and easily handle lids to serve food.
• Buffet Server Trays – includes two 2.5Qt capacity server trays, great for serving all types of foods.
• Heating/Warming Surface – flat stainless steel warming surface. Also great to use for keeping hors d’oeuvres or other dishes warm.
• Thermostat Control –choose from three different heat settings to keep all types of food warm to preference.
• Retaining Shelf – holds the two buffet server trays to ensure stability.
• Main Body – main heating unit.
• Cool-Touch Serving Handle –safely and easily carry or transport the buffet server to serving table.

ASSEMBLY

LID ASSEMBLY:
Assemble lids with the knobs. Make sure to not tighten the screw too tight or it will cause the plastic to crack

• Please note, when removing your buffet server from its box, the warming plate is packaged upside down for compact packaging purposes

• When placed correctly, the logo should be facing right side up. Please refer to the diagram above for the correct way to assemble

• Once the warming plate has been properly situated, the retaining shelf and buffet server trays can be placed onto the warming plate.

BEFORE FIRST USE

Read all instructions and important safeguards before first use.

• Remove all packaging materials including plastic, cardboard, Styrofoam and literature. Make sure that all parts are in good condition.
• Clean and thoroughly dry all parts to remove any packaging residue before using for the first time. (See “CLEANING AND MAINTENANCE” section for instructions.)

NOTE : The initial 15 minutes of use may result in minimal smell and smoke. This is due to the burning of the protective substance applied to the heating elements during manufacturing. This is normal and harmless and will disappear with subsequent use of the product

HOW TO USE YOUR BUFFET SERVER

• Place the retaining shelf onto the warming tray and place your serving trays into the retaining shelf. Place the Buffet Server on top of a flat, stable, heat-resistant surface.
• Place your pre-cooked food items into each buffet server tray.

NOTE : DO NOT USE THIS APPLIANCE FOR COOKING OR DEFROSTING FOOD.

CAUTION: IT IS NOT RECOMMENDED TO LEAVE A BUFFET SERVING TRAY EMPTY WHILE BUFFET WARMER IS ON. DO NOT LEAVE FOOD IN BUFFET SERVER FOR MORE THAN 5 HOURS.

• Plug the power cord into a standard 120V electrical outlet.
• Turn the appliance on by adjusting the thermostat control to your desired heat setting: “Low”, “Medium” or “High”. The indicator light will come on. Once the selected temperature has been reached, the indicator light will shut off.

NOTE : THIS DOES NOT MEAN THE APPLIANCE IS OFF. THE SURFACE OF THE WARMING TRAY WILL STILL BE VERY HOT. USE CAUTION.

• OFF: The Buffet server is off at this position.
• LOW: The Buffet server will begin to heat up to and stay at 140°F.
• MED: The Buffet server will begin to heat up to and stay at 158°F.
• HIGH: The Buffet server will begin to heat up to and stay at 175°F.

NOTE : The indicator light will continuously turn on and off while the buffet server is in operation as it maintains the temperature selected.

CAUTION: It is not recommended to keep food in the buffet server for more than 5 hours or food may begin to dry out, discolor, or taste may start to change.

• When finished using the Buffet Server, turn the thermostat control to the “OFF” position.
• Unplug the power cord from the electrical outlet and allow the unit to cool completely.
• Remove any remaining food from the buffet server trays.
• Once the Buffet Server and its parts are completely cooled, wipe down, wash and thoroughly dry before storing or using the unit again.

USING THE WARMING TRAY FOR SERVING:
CAUTION: DO NOT LEAVE FOOD ON THE BUFFET WARMING TRAY FOR MORE THAN 5 HOURS.

• Make sure the unit is unplugged and set to the “OFF” position.
• Remove the retaining shelf, serving trays, and the lids. Place the warming tray on top of a flat, stable, heat-resistant surface.
• Ensure that the flat stainless steel surface of the warming tray is clean and thoroughly dry.
• Place pre-cooked food items onto the warming tray.

NOTE : DO NOT use the clear lids directly on the hot surface of the warming tray.

•  Plug the unit into a standard 120V outlet.
• Turn the appliance on by adjusting the thermostat control to your desired heat setting: “Low”, “Medium” or “High”. The indicator light will come on. Once the selected temperature has been reached, the indicator light will shut off.

NOTE : THIS DOES NOT MEAN THE APPLIANCE IS OFF. THE SURFACE OF THE WARMING TRAY WILL STILL BE VERY HOT. USE CAUTION.

NOTE : The indicator light will turn on and off while your buffet server is in operation as it maintains the temperature selected.

• When using the warming tray, food items can only be kept warm for a shorter amount of time because they are being left uncovered. Maximum time will be 4-5 hours or else food will begin to dry out, discolor or taste may start to change.

WARNING : Use caution when serving food from the warming tray as the surface will be very hot.

• Once you are done using the warming tray, turn the thermostat control to the “OFF” position.
• Remove the power cord from the electrical outlet.
• Remove any remaining food from the warming tray.
• Once the warming tray has cooled down completely, clean and thoroughly dry before storing or using the unit again. (See “CLEANING AND MAINTENANCE” section for instructions.)

HINTS AND TIPS

• It is important to maintain all cooked foods at a minimum of 140º F over an extended period of time to prevent any food borne illnesses.
• Use a food thermometer to monitor the temperature of the food and adjust the temperature control if necessary to maintain a minimum of 140ºF.
• Temperatures may fluctuate as the food is being served and as the contents of the large pan and/or buffet trays are emptied.
• You may adjust the temperature accordingly to avoid over or under heating the prepared food.
• All foods have different consistencies and may require a lower or higher setting to keep the food warm. For example, a higher temperature setting will be required to keep mashed potatoes warm and a lower temperature to keep gravy warm.

CLEANING AND MAINTENANCE

• Wash the clear dome lids, retaining shelf, and buffet server trays with warm soapy water and a soft cloth or sponge. DO NOT wash in dishwasher.
• ONLY the buffet server trays are dishwasher safe.
• Clean the warming tray with a damp, soapy cloth or sponge.
• DRY ALL PARTS THOROUGHLY BEFORE STORING OR OPERATING THE BUFFET SERVER.
• NEVER IMMERSE THE WARMING TRAY OR THE ELECTRICAL CORD IN WATER OR ANY OTHER LIQUID!
• DO NOT USE ANY ABRASIVE SOAPS, DETERGENTS, OR CLEANING MATERIALS TO CLEAN THIS APPLIANCE.
• ALWAYS MAKE SURE THE APPLIANCE IS OFF, UNPLUGGED FROM THE ELECTRICAL OUTLET, AND COMPLETELY COOL BEFORE CLEANING

WARRANTY

*LIMITED WARRANTY ONE (1) YEAR**
If you have any problems with this unit, contact Customer Service for support.

• Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing defects under normal use and conditions for one (1) year, cord excluded.
• This Warranty applies only to the original purchaser of this product.
• Retail stores/merchants selling this product do not have the right to alter, modify, or in any way revise the terms and conditions of the warranty.
• If you use your appliance for household use and according to instructions, it should give you years of satisfactory service.
• At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be defective during the warranty period.
• The repaired or replacement product will be in warranty for the remaining balance of the one-year warranty period and an additional one-month period.
• Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
• This limited warranty covers appliances purchased and used within the 50 U.S. states plus the District of Columbia and does NOT cover normal wear of parts or:
  • Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly or installation of product.
  • Damages caused in shipping.
  • Damages caused by replacement or resetting of house fuses or circuit breakers.
  • Defects other than manufacturing defects.
  • Breakage is caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
  • Lost or missing parts of the product. Parts will need to be purchased separately.
  • Damages of parts that are not electrical; i.e. cracked or broken plastic/glass, scratched/dented inner pots.
  • Damage from service or repair by unauthorized personnel.
  • Extended warranties are purchased via a separate company or reseller.
  • Acts of nature such as fire, floods, hurricanes, tornadoes, etc.
• This warranty does not apply to re-manufactured merchandise.

Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in time to the duration of the warranty. Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia, excluding Puerto Rico and the Virgin Islands. This warranty is effective only if the product is purchased and operated in the USA; product usage that is in violation of the written instructions provided with the unit will void this warranty. For international warranty, please contact the local distributor. This warranty gives you special legal rights and you may also have other rights to which you are entitled which may vary by state, province, and/or jurisdiction. Any instruction or policy included in this manual may be subject to change at any time. MAXI-MATIC, USA

• 18401 E. Arenth Ave. City of Industry, CA 91748
• Visit: shopelitegourmet.com for Live Chat Support and Contact Us Form

RETURN INSTRUCTIONS RETURNS:

• Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer service to obtain an RA # (Return Authorization Number).
• We will not accept any returns of merchandise without an applicable RA #.
• IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to Maxi-Matic, USA:
• Carefully pack the item in its original carton or other suitable box with sufficient cushioning to avoid damage in shipping.
• Before packing your unit for return, be sure to enclose:
  • Your name, full address with zip code, daytime telephone number, and RA#,
  • A dated sales receipt or PROOF OF PURCHASE,
  • The model number of the unit and the problem you are having (Enclose in an envelope and tape directly to the unit before the box is sealed,) and
  • Any parts or accessories related to the problem.
• Maxi-Matic, USA recommends that you ship the package via UPS ground service for tracking purposes. We cannot assume responsibility for lost or damaged products returned to us during incoming shipment. For your protection, always carefully package the product for shipment and insure it with the carrier. C.O.D shipments cannot be accepted.
• All return shipping charges must be prepaid by you.
• Once your return has been received by our warehouse, Maxi-Matic, USA will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph B.
• Maxi-Matic will pay the shipping charges to ship the repaired or replacement product back to you.

FAQs

What is the Elite Gourmet EWM-6122 Buffet Server?

The Elite Gourmet EWM-6122 Buffet Server is a stainless steel appliance designed for keeping food warm and serving it conveniently during gatherings and parties.

How many compartments does the buffet server have?

The EWM-6122 typically comes with three separate compartments, each with its own adjustable temperature control.

What is the capacity of each compartment?

The capacity of each compartment can vary, but they are generally designed to hold standard-sized serving dishes and pans.

Can I use this buffet server to cook food?

No, the EWM-6122 is not meant for cooking but for keeping already prepared food warm and ready for serving.

Is the stainless steel construction durable and easy to clean?

Yes, the stainless steel construction is durable and easy to clean, making it suitable for long-term use.

What is the temperature range of the buffet server?

The temperature range typically varies from 140°F to 175°F (60°C to 80°C), allowing you to adjust it to your food's specific heating needs.

Does it come with lids for each compartment?

Yes, the EWM-6122 often includes clear lids for each compartment, helping to keep food warm and visible.

Is it suitable for both indoor and outdoor use?

The buffet server is primarily designed for indoor use, but it can be used in outdoor settings as long as it's protected from the elements.

Can I use it to serve cold dishes?

While it's primarily designed for keeping food warm, you can use it to serve cold dishes by adjusting the temperature to the lowest setting.

Is it easy to transport?

Many models come with cool-touch handles and a detachable power cord, making it easier to transport and serve food.

Is it energy-efficient?

The buffet server is designed to be energy-efficient, helping you save on electricity while keeping food warm.

Can I use it for commercial catering events?

Yes, the EWM-6122 can be used for commercial catering events, provided it meets your food serving requirements.

How do I clean the buffet server?

You can typically remove the compartments and lids for easy cleaning. The stainless steel surface can be wiped clean with a damp cloth.

Is there a warranty for the Elite Gourmet EWM-6122?

Warranty coverage can vary by manufacturer, so be sure to check the warranty information provided with your specific model.

Can I purchase additional serving trays for this buffet server?

Some models may offer additional serving trays or pans as optional accessories for purchase.

Is the buffet server easy to operate?

Yes, the buffet server is typically user-friendly, with straightforward temperature controls and operation.

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