Aotedor 25 Miles Long Travel Range Electric Wheelchair User Manual

June 14, 2024
AOTEDOR

Aotedor 25 Miles Long Travel Range Electric Wheelchair User Manual
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FAQ

Q: Is there an email address or phone number for customer service?

A: You can contact our customer service team through the following methods:

  1. Tel: 1-918-863-7698 (US) Mon-Fri 10am – 6pm (PST)
  2. Email: AotedorDirect@outlook.com [7*24]
  3. WhatsApp Online Chatting (Scan Right QR Code) [7*24]
  4. Amazon messages [7*24]

Q: When turn the wheelchair on there are three long beeps. The joystick

doesn't do anything. What might be wrong?

A: Incorrect mode selection triggers three long beep sounds. To operate the wheelchair using the joystick, please switch it to electric mode. Additionally, when charging via the joystick, ensure the mode is set to electric as well. For instructions on how to switch betweenmodes, please consult the link provided below. https://www.youtube.com/watch?v=GlXo0n5fKIM

Q: How do you tell if the battery is fully charged?

A: While charging the battery, a yellow-green light indicator is displayed. Once the battery is fully charged, it will change to a solid greenlight.

Q: Can the batteries be charged directly rather than through the joystick

interface?

A: Yes, There are two methods for charging the batteries. One involves charging from the joystick, but it's crucial to ensure that the wheelchairis set to electric mode during this process. The second method is charging directly from the batteries. In this case, please ensure that thecharging cord is securely connected. For detailed guidance, we recommend visiting our YouTube Channel for further information. https://www.youtube.com/@aotedor/videos

Q: How to remove the electric wheelchair from package box easily?

A: 1) Cut the packing tape on only one end of the shipping box; 2) Lay the box on one side (be sure to save it in case you decide to return the unit); 3) Grab the unopened end of the box and lift slowly to slide the wheelchair out; 4) Stand the wheelchair up on its rear wheels and remove any packaging materials;

Q: How to mount the controller on one of the chair arms quickly?

A: Connecting the controller cable to the batteries might be slightly challenging because of the battery's placement under the seat. To makethistask easier, please consider the following approach: 1) Remove the battery from its rack by following the directions given further in the manual; 2) Stand the battery on the end opposite the socket. Now you can see what you are doing and can more easily insert the plug into thesocket. 3)Tighten the screw-cap to hold the plug firmly in the socket, then reinsert the battery into its rack

Q: Can controller be mounted on L or R?

A: Yes, just make sure you move the power cord, the straps are easy to remove and assemble.

Q: If there is a way to disable the beeping noise when in reverse?

A: Yes, of how to disable the beeping nose, please refer to the link provided below: https://www.youtube.com/watch?v=FS-MInJ-kDs

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