volkswagen MEBICAS3 Golf Owner’s Manual
- June 14, 2024
- Volkswagen
Table of Contents
volkswagen MEBICAS3 Golf
Product Information
Specifications
- Print status: 20.03.2019
- Language: English
- Edition: 07.2019
Introduction
The Golf Owner’s Manual provides information and instructions for using the Volkswagen Golf vehicle. This manual includes details about the vehicle identification number, engine power, gearbox type, engine code, paint number, interior equipment, optional extras, and PR numbers.
Vehicle Data Sticker
The vehicle data sticker (Figure 1) contains important information about
the vehicle, including the vehicle identification number, vehicle type, engine
power, gearbox type, engine code, gearbox code, paint number, interior
equipment, and optional extras.
Figure 1: Vehicle Data Sticker
Pre-delivery Inspection
The pre-delivery inspection should be carried out before the vehicle is
delivered to the customer or initially registered. The Volkswagen dealership
stamp should be applied to indicate the completion of the inspection.
Infotainment System
The Infotainment system in the Volkswagen Golf provides various functions and settings that may vary depending on the country and vehicle equipment.
Getting Started
Before using the Infotainment system for the first time, please follow
these steps:
- Observe the basic safety instructions (refer to page 190).
- Reset the Infotainment system to factory settings.
- Find your favorite radio stations and store them to station buttons for quick access (refer to page 202).
- Use only suitable audio sources and data media (refer to page 205).
- Pair a mobile device to make calls using the telephone interface (refer to page 212).
- Use current map data for navigation (refer to page 207).
- Register with Volkswagen We Connect to use corresponding services (refer to page 177).
Additional Documents
In addition to this manual, please refer to the following documents when
using the Infotainment system:
- Supplements to the vehicle wallet of your vehicle.
- The operating instructions for the mobile device or audio sources.
- The operating instructions for external data media and playback devices.
- Instructions for any Infotainment accessories subsequently installed or additionally used.
- Service description when using Volkswagen We Connect services.
- Digital operating instructions in the Infotainment system (where available).
Safety Notes
Please take note of the following safety precautions:
- Refer to the safety notes provided in this manual (page 190).
- Some functions may contain links to third-party websites. Volkswagen AG does not assume ownership of these websites and is not responsible for their content.
- Some functions may contain external information supplied by third parties. Volkswagen AG is not responsible for the accuracy, up-to-date nature, and completeness of this external information, nor for any infringement of third-party rights.
- The content provided by radio stations, data storage media owners, and audio sources is their responsibility.
- Radio reception may be impaired in multi-storey car parks, tunnels, high buildings, mountains, and near electrical devices such as battery chargers.
FAQ (Frequently Asked Questions)
How do I reset the Infotainment system to factory settings?
To reset the Infotainment system to factory settings, go to the settings menu
and look for the “Reset” or “Factory Settings” option. Follow the on-screen
instructions to complete the reset process.
How do I pair a mobile device with the Infotainment system?
To pair a mobile device with the Infotainment system, go to the Bluetooth
settings on your mobile device and enable Bluetooth. Then, on the Infotainment
system, navigate to the Bluetooth menu and select the option to pair a new
device. Follow the on-screen instructions to complete the pairing process.
How do I register with Volkswagen We Connect?
To register with Volkswagen We Connect, open the We Connect app on your
mobile device or visit the Volkswagen We Connect website. Follow the
instructions provided to create an account and register your vehicle.
Owner’s manual Golf Print status: 20.03.2019 English: 2019.07
Golf Owner’s manual
Owner’s manual Golf
Edition 07.2019
Vehicle data sticker
Fig. 1 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers
Pre-delivery inspection carried out on:
Date of delivery to customer/initial registration: a)
Volkswagen dealership stamp a) Whichever comes first.
Volkswagen dealership stamp
Volkswagen works continuously to develop and further improve all models. Please understand that we must therefore reserve the right to alter any part of the vehicle and its equipment or technical specifications at any time. The information provided concerning scope of delivery, appearance, performance, dimensions, weights, fuel consumption, standards and vehicle functions is all correct at the time of going to print. Some of the equipment and functions described might not yet be available in a particular vehicle (information can be provided by your local Volkswagen dealership), or may be available only in certain countries. The vehicle illustrated on the cover may have certain items of optional equipment which are only available at extra cost, or which are only available in certain markets. Your Volkswagen dealership will be able to inform you about varia-
tions in different countries. Subject to alteration and amendment. No legal
commitment may be inferred from the information, illustrations or descriptions
in this manual.
No part of this manual may be reprinted, reproduced or translated without the
written permission of Volkswagen AG.
All rights under the laws of copyright are expressly reserved by Volkswagen
AG. Subject to alteration and amendment.
Printed in Germany.
© 2019 Volkswagen AG
This paper was bleached without the use of chlorine.
Thank you for choosing Volkswagen
By purchasing this Volkswagen, you have become the owner of a vehicle fitted
with the most up-to-date technology and a multitude of convenience functions
for your use and enjoyment. Before using your vehicle for the first time,
please read and observe the information in this owner’s manual. It will
quickly help you to become familiar with your vehicle and all of its functions
as well as making you aware of dangers to yourself and others and of how these
dangers can be avoided. If you have any further questions about your vehicle,
or if you think that the vehicle wallet has not covered everything, please get
in touch with your Volkswagen dealership. They will always be happy to deal
with your questions, suggestions or problems. We hope you enjoy driving your
new vehicle. Happy motoring. Volkswagen AG
Infotainment
Getting started
Introduction to the topic
The function and settings of the Infotainment system depend on the country and
vehicle equipment.
Before using for the first time Before using the device for the first time,
please observe the following points so you can make full use of the available
functions and settings: — Observe the basic safety instructions
page 190. — Reset the Infotainment system to factory set-
tings. — Find your favourite radio stations and store them
to station buttons for quick access page 202. — Use only suitable audio
sources and data media
page 205. — Pair a mobile device to make calls using the tele-
phone interface page 212. — Use current map data for the navigation
page 207. — Register with Volkswagen We Connect to use the
corresponding services page 177.
Other applicable documents In addition to this manual, please observe the
following documents when using this Infotainment system and its components: —
Supplements to the vehicle wallet of your vehicle. — The operating
instructions for the mobile device
or audio sources. — The operating instructions for external data media
and playback devices. — Instructions for any Infotainment accessories sub-
sequently installed or additionally used. — Service description when using
Volkswagen We
Connect services. — Digital operating instructions in the Infotainment
system (where available)
Safety notes
Please refer to and on page 190.
— Some functions may contain links to websites that are operated by third
parties. Volkswagen AG
does not assume ownership of the third-party websites that are reached via
links and is not responsible for their content.
— Some functions may contain external information supplied by third parties.
Volkswagen AG is not responsible for external information being correct, up-
to-date and complete, or for any infringement of third-party rights.
— The radio stations or owners of the data storage media and audio sources are
responsible for the content provided.
— Multi-storey car parks, tunnels, high buildings, mountains, and other
electrical devices, e.g. battery chargers, can also impair radio reception.
— Films or metal-coated stickers on the aerial and on the windows can
interfere with radio reception.
WARNING
The central computer of the Infotainment system is networked with the control
units installed in the vehicle. Incorrect repair or incorrect removal and
installation of the central computer therefore lead to an increase risk of
accident and injury.
· Never replace the central computer with a used
central computer from end-of-life vehicles or from recycling.
· Have the central computer removed and instal-
led or repaired only by a qualified workshop. Volkswagen recommends using a
Volkswagen dealership for this purpose.
WARNING
The factory-installed radio with integrated hardware is networked with the
control units installed in the vehicle. Incorrect repair or incorrect removal
and installation of the radio therefore lead to an increase risk of accident
and injury.
· Never replace the radio with a used radio from
end-of-life vehicles or from recycling.
· Have the radio removed and installed or re-
paired only by a qualified workshop. Volkswagen recommends using a Volkswagen
dealership for this purpose.
WARNING
Accidents and injuries can occur if the driver is distracted. Reading
information off the screen and operating the Infotainment system can distract
you from the road and cause accidents.
· Always drive carefully and responsibly.
190 Infotainment
WARNING
Connecting, inserting or removing data media or audio sources while the
vehicle is in motion can distract you from the road and lead to accidents.
WARNING
Set the volume so that noises outside the vehicle (e.g. emergency service
sirens) can be easily heard at all times.
· Setting the volume too high may damage your
hearing. This is the case even if you are only exposed to high volumes for
short periods.
WARNING
The following conditions can lead to situations where emergency calls,
telephone calls and data transmission are not possible or are interrupted:
· If your current location is in an area with no or
insufficient mobile communications and GPS reception. This can also include
tunnels, streets with tall buildings, garages, underpasses, mountains and
valleys.
· If you are in an area with sufficient mobile com-
munications and GPS reception but the telecommunications provider’s mobile
network is out of order or is not available.
· If the components in the vehicle required for
emergency calls, telephone calls and data transmission are damaged, not
working or do not have sufficient electrical power.
· If the rechargeable battery in the mobile device
is flat or has insufficient charge level.
WARNING
In some countries and mobile networks, a call for assistance or an emergency
call can be made only if a mobile device is connected to the vehicle’s mobile
phone interface that contains an “unlocked” SIM card with sufficient credit,
and if there is sufficient network coverage.
WARNING
Read and follow the appropriate operating manuals of the respective
manufacturer when using mobile devices, data media, external devices, external
audio and media sources.
WARNING
Arrange the wires for external devices and audio sources so that they do not
obstruct the driver.
WARNING
The volume level may suddenly change when you switch the audio or media source
or connect a new source.
· Reduce the volume before switching the audio
or media source or connecting a new source.
WARNING
The limit values for electromagnetic radiation in the vehicle may be exceeded,
and thus the health of the driver and vehicle occupants may be endangered when
operating a mobile or wireless device without a connection to an external
aerial. This also applies to external aerials which have not been correctly
installed.
· Maintain a minimum distance of 20 centimetres
between the aerials of the mobile device and an active medical implant, since
the mobile devices may impair the function of active medical implants.
· Do not carry an operational mobile device close
to or directly above an active medical implant, e.g. in a breast pocket.
· Switch off mobile devices immediately if you
suspect they may be interfering with an active medical implant or any other
medical device.
WARNING
Mobile devices, external devices and accessories in the vehicle that are not
properly secured can be flung though the vehicle interior and cause injuries
in the event of a sudden driving or braking manoeuvre or in the event of an
accident.
· Secure any mobile devices and accessories out-
side the deployment zone of the airbags or stow them safely.
WARNING
The centre armrest can obstruct the driver’s arm movements. This can cause
accidents and severe injuries.
· Always keep the stowage compartment in the
centre armrest closed while the vehicle is in motion.
WARNING
Unfavourable light conditions and a damaged or dirty screen may result in
displays and information not being read or not being read correctly from the
screen.
· Displays and information on the screen must
never cause you to take safety risks. The screen
Getting started 191
is no substitute for full concentration on the part of the driver.
WARNING
Radio stations can transmit catastrophe and danger warnings. The following
conditions can prevent these warnings from being received or issued:
· If your current location is in an area with no or
insufficient radio signal reception. This can also include tunnels, streets
with tall buildings, garages, underpasses, mountains and valleys.
· If the frequency bands of the radio stations are
subject to interference or are not available in areas with adequate radio
signal reception.
· If the loudspeakers and the components re-
quired for radio reception in the vehicle are damaged, not working or do not
have a sufficient power supply.
· When the Infotainment system is switched off.
WARNING
Switch off mobile devices in areas with a risk of explosion.
WARNING
Driving recommendations and traffic symbols displayed by the navigation system
may differ from the current traffic situation.
· Road signs, traffic signals, traffic regulations
and local conditions have priority over the recommendations and displays
provided by the navigation system.
· Adapt your speed and driving style to suit visi-
bility, weather, road and traffic conditions.
· Certain events can make the originally planned
driving time and route to the destination considerably longer or make
navigation there temporarily impossible, e.g. due to a road being closed.
NOTICE
Your mobile device must always be switched off in areas where special
regulations apply and when the use of mobile devices is forbidden. The
radiation produced by the mobile device when switched on may interfere with
sensitive technical and medical equipment, possibly resulting in malfunction
or damage to the equipment.
NOTICE
The loudspeakers may be damaged if the volume is too high or the sound is
distorted.
Notes on use
Please refer to and on page 190.
— The Infotainment system needs a few seconds for a complete system start and
does not respond to inputs during this time. During system startup, only the
rear view camera image can be displayed.
— The Infotainment system needs to start up completely before all displays are
available and before it is possible to run functions. The duration of a system
start depends on the functional scope of the Infotainment system and can also
take longer than usual particularly at low and high temperatures.
— When using the Infotainment system and the corresponding accessories, such
as a headset or earphones, please observe the country-specific regulations and
legal requirements.
— Some Infotainment functions require an active We Connect user account for
the vehicle and an online connection to the Internet. The data transfer must
not be restricted for the execution of the functions.
— Lightly pressing the buttons or touching the touchscreen is sufficient to
operate the Infotainment system.
— To ensure that the Infotainment system works properly, it is important to
make sure the system is switched on and that the correct date and time are set
in the vehicle where available.
— A missing function button on the screen does not constitute a fault in the
unit; it corresponds to the country-specific equipment.
— Some functions of the Infotainment system are available only when the
vehicle is stationary. In some countries, the selector lever must additionally
be in parking position P or neutral position N. This is not a malfunction, but
simply a legal requirement.
— There may be restrictions on the use of Bluetooth® devices in some
countries. Information is available from the local authorities.
— Switch the ignition on before switching the Infotainment system back on if
the 12-volt vehicle battery has been disconnected.
— Changes to settings may cause the display content to vary and some aspects
of the Infotainment system operation to differ from the descriptions given in
this manual.
— Repairs and modifications to the Infotainment system should be carried out
only by a qualified
192 Infotainment
workshop. Volkswagen recommends using a Volkswagen dealership for this
purpose.
— Using a mobile device in the vehicle may cause noise from the speakers.
— In some countries, the Infotainment system is automatically switched off
when the engine is switched off and when the 12-volt vehicle battery charge
level is low.
— In certain vehicles with Park Distance Control, the volume of the current
audio source is lowered automatically when reverse gear is engaged. It is
possible to lower the volume.
— Information on the included software and the licence conditions is stored
under: Setup Copyright .
— If you sell your vehicle or loan it to somebody else, make sure that all the
stored data, files and settings are deleted and that the SD card, external
audio sources and data media are removed where applicable.
Main menus on the start screen Air conditioning page 106 Sound page 198 Media
Control Navigation page 207 Users, User management page 176 Podcasts
Radio/Media page 202, page 205
Settings page 198 Auxiliary heater page 110 Telephone page 212
Start screen HOME
Please refer to and on page 190.
You can configure the layout of the tiles, views and displays on the start
screen of the display and operating unit or have them positioned on the basis
of factory layout templates. If a tile is not present, this is not a fault but
corresponds to the country-specific equipment of your vehicle. The following
main menus may be included as tiles on the start screen:
Main menus on the start screen
Alexa (not available in all countries)
Background lighting
App-Connect page 183
Apps
Driver assist systems page 133
e-Manager
Vehicle Help: here you can find further information on the functions and
operation of the Infotainment system.
Technical data
Please refer to and on page 190.
Radio with integrated hardware (8.25″) The radio installed in the vehicle at
the factory contains country-specific components and software for connectivity
and for execution of Infotainment, convenience and vehicle functions.
The corresponding displays are shown on the screen of the radio and in some
cases in the instrument cluster and head-up display.
— Capacitive colour screen:
— 8.25-inch variant, TFT display, WVGA: 1,082 x 480 pixels.
— Device operation by touching the screen, rotary/ push knob, menu control and
buttons on the multifunction steering wheel.
Central computer with display and operating unit (10″) The central computer
installed in the vehicle at the factory contains country-specific components
and software for connectivity and for execution of Infotainment, convenience
and vehicle functions.
The corresponding displays are shown on the screen of the display and
operating unit and in some cases in the instrument cluster and head-up
display.
— Capacitive colour screen:
— 10-inch variant, TFT display, HD: 1,280 x 720 pixels.
Getting started 193
— Device operation by: — Sensor fields. Touch operation. — Buttons on the
multifunction steering wheel. — Proximity sensor (driver/front passenger
detection, gesture control).
Convenience and vehicle functions — Settings for driver assist systems —
Settings for heating and air conditioning system. — Settings for light and
vision functions. — Settings for convenience functions. — Settings for parking
and manoeuvring
Sound system
Please refer to and on page 190.
Basic equipment: The Infotainment system available from the factory is
equipped as follows: — Two to four loudspeakers, in different installation
locations. — Amplifier output power, max. 5 x 20 watts. — Setting options:
— Treble, Mid, Bass. — Volume distribution front, rear and left, right
(balance, fader).
Optional sound system The Infotainment system can be extended as follows by an
optional sound system: — Up to 9 loudspeakers, in different installation lo-
cations and with different power ratings (watt). — External amplifier (DSP-
Ethernet). — Separate subwoofer. — Setting options:
— Equaliser, Treble, Mid, Bass. — Volume distribution front, rear and left,
right
(balance, fader). — Seat-dependent sound optimisation (sound fo-
cus). — Subwoofer volume. — Surround settings.
Connectivity
Please refer to and on page 190.
Wi-Fi (only for 10″) — Wi-Fi in accordance with IEEE 802.11 a/b/g/n/ac. —
Transfer in 2.4 GHz and 5 GHz. — Three Wi-Fi modes simultaneously:
— Tethering (2.4 or 5 GHz), — 2.4 GHz access point, — 5 GHz access point. —
Wi-Fi aerial. — One multiband aerial each for 2.4 and 5 GHz. — Up to 8 Wi-Fi
devices can be connected simultaneously. — Internet connection via Wi-Fi: —
Tethering via customer telephone, — Hotspot for clients in the vehicle. —
Apple CarPlay via Wi-Fi. — Audio and video streaming via Wi-Fi — Simplified
coupling process via WPS, NFC or QR code.
Bluetooth® profiles A maximum of three Bluetooth® devices can be connected at
the same time. The Infotainment system is delivered with a version 4.2
Bluetooth® interface. These Bluetooth® profiles may be present: — HFP 1.7
(Hands-Free Profile)
— Telephony and speakerphone. — A2DP 1.3 (Advanced Audio Distribution
Profile).
— Music playback. — AVRCP 1.6 (Audio Video Remote Control Profile)
— Display and operation of music playback. — Transmission of Cover Arts. —
PBAP 1.2 (Phone Book Access Profile) — Access to phone book and call lists. —
MAP 1.3 (Message Access Profile) — Access to SMS and e-mail. — SSP 1.2 (Serial
Port Profile). — Serial data transmission via Bluetooth®.
194 Infotainment
Overview and controls: 10 inch
Please refer to and on page 190.
Fig. 129 Overview: display and control unit of the 10 inch version (10″).
1 Time. 2 Status of privacy settings with number of possi-
ble notifications. 3 HOME button: . 4 Status display for seat heating and seat
ventila-
tion. 5 Sensor field (Infotainment system on or off). 6 Touch slider for
temperature. 7 Touch slider for volume. 8 Views (the current view is
highlighted).
9 Temperature display (adjustment via 6 ). 10 Scroll bar. 11 Drop-down menu.
12 Function buttons for main menus (tiles). 13 Screen (touchscreen). 14
Gesture control is switched on.
3 HOME button: Opens the start page. — Touch .
5 Sensor field (on or off) Switches the Infotainment system manually on and
off. — Touch the sensor field.
6 Touch slider for temperature Touch slider for the driver position, touch
slider for the front passenger position. — Swipe to the left to reduce the
temperature. — Swipe to the right to increase the temperature.
7 Touch slider for volume
— Swipe to the left to reduce the volume. — Swipe to the right to increase the
volume.
Further information and tips on operating the Infotainment system can be found at page 197, Operating the Infotainment system.
Getting started 195
8 Views
Submenus and functions have several views with different content. Active views
are marked by being highlighted in colour. — Touch a marking to change the
view.
— Swipe left or right across the screen to switch between views.
10 Scroll bar
Some menus and functions have further content above or below the current
screen view. — Touch the scroll bar and pull it up or down.
11 Drop-down menu
Further function buttons for functions and notifications can be found in the
drop-down menu. Displayed functions can be configured page 198. — Touch a
marking and pull it down to open the
drop-down menu.
12 Function buttons for main menus (tiles)
Open the main menus using the function buttons. The position of the function
buttons can be configured page 198.
— Touch to open a main menu, e.g. for the telephone interface.
13 Screen
Operate the functions of the Infotainment system via the screen. A detailed description of the various finger movements can be found in the digital instructions.
— Touch
Operation .
Overview and controls: 8.25 inch
Please refer to and on page 190.
Fig. 130 Overview: radio of the 8.25 inch version (8.25″).
1 Rotary/push knob. 2 Time.
3 Status of privacy settings with number of possible notifications.
196 Infotainment
4 HOME button: . 5 Status display for seat heating and seat ventila-
tion. 6 Function buttons for main menus (tiles). 7 Drop-down menu. 8 Screen
(touchscreen) 9 Views (the current view is highlighted). 10 Scroll bar. 11
Menu control.
1 Rotary/push button
— Press to switch the Infotainment system on or off. — Turn to the left to
reduce the volume. — Turn to the right to increase the volume.
6 Function buttons for main menus
Open the main menus using the function buttons. The position of the function
buttons can not be configured. — Touch to open a main menu, e.g. for the tele-
phone interface.
8 Screen
Operate the functions of the Infotainment system via the screen. A detailed description of the various finger movements can be found in the digital instructions.
— Touch HOME
Operation .
11 Menu control
— Turn to control the selection in lists. — Turn to confirm a selection.
Operating the Infotainment system
Please refer to and on page 190.
Carry out functions and settings via the controls of the Infotainment system.
Depending on equipment, the Infotainment system has different controls:
— Touchscreen.
— Sensor fields outside the screen, e.g. MENU .
— Function buttons, e.g. RADIO or PHONE .
— Rotary/push knob.
— Menu control.
Opening the Quick Guide
You can find further information and tips for operation in the Quick Guide of the Infotainment system.
— Touch HOME
.
Switching the Infotainment system on and off
Provided that it has not been switched off manually, the Infotainment system
is switched on when the ignition is switched on.
The Infotainment system starts at the last selected volume setting, provided
that this does not exceed the preselected maximum switch-on volume.
The Infotainment system switches off automatically when the vehicle key is
removed from the ignition lock.
The Infotainment system switches off automatically when you open the driver
door with inactive ignition. If you switch on the Infotainment system manual
when the ignition is inactive, it will switch off automatically after around
30 minutes.
Scrolling through lists, switching tracks Select the desired function, setting
or track of the Infotainment system via the touchscreen or menu control.
Moving objects, adjusting volume Move objects on the screen to adjust
settings, e.g. of sliders, or to move areas of a menu.
Personalise menus and views depending on equipment page 198.
Zooming images and maps in and out
Recommendation: use thumb and index finger. — Touch the map simultaneously
with two fingers
and leave your fingers on the screen.
— To zoom in views, move your fingers slowly apart.
— To zoom out views, move your fingers slowly towards each other.
Getting started 197
Personalising the Infotainment system
Please refer to and on page 190.
Personalise the menus and views of the Infotainment system to permit faster access to favourite or frequently used functions.
Function buttons for accessing further menus and functions are located in the HOME menu. Adapt the positions of the function buttons.
You can reach the quick access options for certain functions via the drop-down menu. Adapt the displayed functions.
Configure personal menus and the displayed functions to adapt the Infotainment system to your needs.
— For further tips and information on personalisa-
tion, touch HOME
Custom.
Adapting the HOME menu
1. Touch a menu and keep your finger on the screen until the menu is visibly highlighted.
2. Move the menu to the desired position and then take your finger off the screen.
Configuring personal menus
You can find the personal menus in the different views via the HOME menu of
the Infotainment system page 197. Remove or add menus via the configuration
function.
1. Touch a function button in a personal menu and keep your finger on the
screen until an additional window opens.
2. Touch tion.
to open the configuration func-
— Touch the desired template to add a new menu. New personal menus are created without functions.
— Touch to remove a menu.
3. Touch to close the configuration function.
4. Add functions to a new menu page 198.
5. Touch a free area on the screen to return to the personal menu.
At least two personal menus are always available. These cannot be removed. You can add a maximum of two further personal menus (maximum of four personal menus in total).
Adapting personal menus
1. Touch a function button in a personal menu and keep your finger on the
screen until an additional window opens.
2. Touch the function button to which you would like to add a function.
3. Touch the desired function in the additional window. Various functions are
available depending on the size of the function button.
4. Touch a free area on the screen to return to the personal menu.
More functions are available for some function buttons than are visible at
first glance in the additional window. To find all functions, swipe to the
left or right in the additional window.
Adapting the drop-down menu
1. Touch a function and keep your finger on the screen until an additional
window opens.
2. Touch the desired function in the additional window and keep your finger
on the screen until the function is visibly highlighted.
3. Move the function to the desired position and then take your finger off
the screen. The active function is automatically removed from the drop-down
menu and added to the additional window.
More functions are available for the dropdown menu than are visible at first
glance in the additional window. To find all functions, swipe to the left or
right in the additional window.
Settings (system, sound)
Please refer to and on page 190.
The range of possible settings varies according to the country, the device and
the vehicle’s equipment specification.
Changing settings The meanings of the following symbols apply to all system
and sound settings.
Changes are automatically stored when a menu is closed.
Symbol, meaning
The setting is selected and activated or switched on.
198 Infotainment
Symbol, meaning
The setting is not selected or deactivated or switched off.
Open the drop-down list.
Increase the setting values.
Decrease the setting values.
Gradually back.
Gradually forwards. Change setting values with the slider control (infinitely
variable).
Sound settings Opening the sound settings: 10″: Home button Sound . 8.25″:
MENU Sound . The following functions, information and setting options may be
available in the sound settings: — Equalizer. — Position. — Volume. —
Settings.
System settings Opening the system settings: 10″: Home button Settings .
8.25″: MENU . The following functions, information and setting options may be
available in the system settings: — Screen. — Time and date. — Language. —
Additional keyboard languages. — Units. — Voice control. — Wi-Fi. — Data
connection. — Manage mobile devices. — Reset to default settings. — System
information. — Copyright. — Configuration assistant.
Adjusting the volume of external audio sources If you need to increase the
output volume of an external audio source, first lower the volume on the
Infotainment system. If the sound from the external audio source is too quiet,
increase the output volume of the external audio source. If this is not
sufficient, set the input volume to Medium or Loud. If the sound from the
connected external audio source is too loud or distorted, lower the output
volume on the external audio source. If this is not sufficient, set the input
volume to Medium or Quiet.
Cleaning the screen
Please refer to and on page 190.
Remove stubborn dirt carefully and without using aggressive cleaning agents.
Observe the checklist when cleaning the screen: Infotainment system is
switched off. Use a soft, clean cloth that is moistened with
water. OR: use a cleaning cloth available from Volkswagen dealerships. In the
case of stubborn dirt: moisten dirt with only a little water and allow to soak
in. Then carefully remove with a clean, soft cloth.
NOTICE
You can damage the screen if you clean the screen with the wrong cleaning
agents or when the screen is dry.
· Use only gentle pressure. · Do not use aggressive or solvent-based cleaning
products. These cleaners may damage the Infotainment system and “dull” the
screen.
Trademarks, licences, copyright
Please refer to and on page 190.
Trademarks and licences Certain terms in this manual are accompanied by the
symbol ® or TM. They indicate brand names or a registered trademark. However,
the absence of these symbols does not constitute a waiver of the rights
concerning any term.
Getting started 199
Other product names are registered trademarks or brand names of the respective
legal owner. — Manufactured under license from Dolby Laborato-
ries. Dolby and the double-D symbol are trademarks of Dolby Laboratories. —
Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the
double-D symbol are trademarks of Dolby Laboratories. — Android AutoTM is a
certified trademark of Google Inc. — Apple CarPlayTM is a certified trademark
of Apple Inc. — Bluetooth® is a registered trademark of Bluetooth® SIG, Inc. —
iPod®, iPad® and iPhone® are trademarks of Apple Inc. — MirrorLink® and the
MirrorLink logo are certified trademarks of Car Connectivity Consortium LLC. —
SD® and SDHC® are trademarks or registered trademarks of SD-3C LLC in the USA
and other countries. — Windows® is a registered trademark of Microsoft
Corporation, Redmond, USA. — MPEG-4 HE-AAC audio coding technology and patents
are licensed by Fraunhofer IIS. — This product is subject to certain
intellectual property rights and copyrights owned by the Microsoft
Corporation. The use or distribution of this type of technology outside this
product requires a licence from Microsoft or an authorised Microsoft company.
Some trademark symbols:
Copyright law Audio and video files saved on data media and audio sources are
normally subject to national and international copyright laws. Observe the
legal requirements.
Voice control
Introduction to the topic
Voice control works online and offline. Voice commands are recorded more
accurately in online mode because more data are available.
Voice control understands questions and statements without the need to learn
voice commands. The voice commands can be freely formulated and colloquial.
You can find suggested voice commands in the Infotainment system.
The functions are reduce in offline mode.
Loud interior and exterior noises can cause malfunctions and misleading
sentences and answers.
Voice control recognises only voice commands in the language set in the
Infotainment system.
Test voice control while the vehicle is stationary before starting a journey
in order to familiarise yourself with the function.
Seat-based voice control
Voice control uses additional microphones to detect whether the driver or
passenger is speaking. This enables you to access seat-related functions in
the supported online languages, e.g. switching on the seat heating.
Opening suggested voice commands
— Touch HOME
.
Supported languages, market-dependent
— Online and offline: German, American English, British English, French, Italian, Spanish, Czech.
— Offline: Bulgarian, Danish, Finnish, Canadian French, Greek, Japanese, Korean, Dutch, Polish, Portuguese, Brazilians Portuguese, Russian, Swedish, Mexican Spanish, Turkish.
Prerequisites
Online and offline: voice control with corresponding Infotainment system is
installed in the vehicle.
Online: valid We Connect Plus contract is activated.
Activation word and voice commands
Please refer to and on page 190.
Activation word for voice control If you have activated the control by means
of an activation word, the activated Infotainment system scans the words
spoken in the vehicle for the activation word. The activation word depends on
the language set in the Infotainment system.
200 Infotainment
Apart from scanning for the activation word, there is no recording and no transmission of anything spoken in the vehicle.
Voice control starts when the Infotainment system recognises the activation word page 201.
Switching the activation word on and off
1. Touch HOME
Voice control Activation word.
If the activation word is switched off, the voice control cannot be activated
via the activation word. Voice control remains available via the button in the
multifunction steering wheel or the VOICE function button in the Infotainment
system. Availability depends on the country and vehicle equipment.
Activation word in national languages
Voice commands To ensure that the voice control recognises voice commands
reliably, follow the tips for successful voice commands. Tips for successful
voice commands Clear pronunciation. Unclear voice commands
are not recognised. Speak at normal volume. Speak slightly louder
at higher speeds. Avoid outside noises. Open windows and doors
may hinder voice control. Avoid background noise, such as conversations
in the vehicle. Do not point the airflow from the vents towards
the microphones or vehicle roof. No over emphasis or strong dialects. No long
pauses when speaking.
Depending on the content of the telephone book, it may be advisable to swap
the order of the contact’s forename and surname to ensure it is reliably
recognised from the telephone book.
Starting and stopping voice control
Please refer to and on page 190.
Depending on the vehicle equipment, you can start voice control by different
methods.
Voice control is active and will recognise the spoken words.
Starting the voice control function
— Voice activation: say the activation word for voice control. Pay attention
to the national languages of the activation words page 200.
— Multifunction steering wheel: press the voice control button page 10.
— Infotainment system: touch VOICE. Voice control is automatically ended when
you use functions on the Infotainment system, activate the parking system or
when voice outputs occur, e.g. incoming calls or traffic announcements. In
some cases, the voice control function of the connected mobile device can be
started by pressing and
Voice control 201
holding the voice control button or the VOICE button.
Ending voice control manually
— Voice control can be cancelled by means of a voice command.
— Multifunction steering wheel: press the voice control button twice in
succession.
Radio mode
Introduction to the topic
In radio mode, you can receive available radio stations on different frequency
bands and store your favourites to station buttons for quick access.
The available reception types and frequency bands depend on the equipment and
country. Frequency bands may be discontinued, deactivated or no longer offered
in individual countries.
Opening the RADIO menu
1. HOME
.
Accessing settings
1. HOME
Radio .
Online functions in radio mode Online functions in radio mode are only
available under the following conditions:
— We Connect or We Connect Plus equipment.
— You have an active We Connect user account.
— Vehicle is assigned to your user account.
— You have purchased a corresponding data package from the In-Car-shop or can
use data from your own mobile device via a Wi-Fi hotspot.
— Streaming services always require an existing account with the relevant
provider.
The radio stations are responsible for the content of the information sent.
Additional electrical devices connected in the vehicle can interfere with
reception of the radio signal and cause noises in the loudspeakers.
Foil or metal-coated stickers attached to the windows may affect reception on
vehicles with a window aerial.
Equipment scope and radio symbols
Please refer to and on page 190.
Radio The available functions and the possible reception modes and frequency
band depend on the vehicle equipment and country.
— AM tuner. — FM dual tuner (diversity aerial). — Combined station list.
— Combination of DAB and FM stations in one list.
— Combined preset list.
— Combination of all stations stored to station buttons in one list.
— 36 station buttons as storage locations for favourites.
— Station logos. — Aerial amplifier.
— DAB/DAB+.
— DAB Slideshow.
— Stationary images are transmitted parallel to the current broadcast.
— Hybrid Radio.
— Internet Radio.
General symbols in radio mode
Select AM frequency band. AM
Select FM/DAB frequency band. FM/DAB
Select Internet Radio reception Internet Radio mode.
Select previous station from the station list or station on previous station
button. Select next station from the station list or station on next station
button. Display station buttons.
Station already stored to a station button in a station list. TP Traffic news
monitoring (TP) is activated. No TP The selected traffic news station is not
available. AF off Automatic station tracking is switched off. RDS off Radio
Data System (RDS) is switched off.
202 Infotainment
Symbols in the FM/DAB frequency band Display frequency band for manual
selection of FM frequency. Possible only if the combined station list is
switched off. No DAB reception possible.
DAB station supports slideshow.
Slideshow is not available for the DAB station.
Symbols in the AM frequency band Update station list manually.
Display frequency band for manual selection of AM frequency.
Symbols in Internet Radio mode Open full-text search.
Display recently listened to internet radio stations. Display 100 most
frequently listened to internet radio stations. Display available internet
radio podcasts.
Display internet radio stations from the desired country. Display internet
radio stations that broadcast in the desired language. Display internet radio
stations who broadcast programmes from the desired genre.
Tuning, selecting and storing stations
Please refer to and on page 190.
Selecting a frequency band Before selecting a station, you must first select a
frequency band or reception mode. Different stations are available depending
on the selected frequency band or reception mode. The available frequency
bands and reception modes depend on the vehicle equipment and country. 1.
Touch Source to open the list of frequency bands
and reception modes. 2. Select frequency band or reception mode:
— AM. — FM/DAB. — FM (for devices without DAB support).
— Internet Radio.
— Satellite radio.
Searching for and selecting stations You can select radio stations in
different ways. The possibilities vary depending on frequency band and
reception mode.
Selecting via frequency band (AM and FM)
1. Display frequency band.
2. Touch the cursor, move on the frequency band and release at the desired
frequency.
3. OR: touch a point on the frequency band. The cursor automatically jumps to
the corresponding frequency.
The station at the set frequency is set.
Selecting from station list (AM and FM/DAB)
The station list shows the stations that can currently be received. In the AM
frequency band it may be necessary to manually update the station list if you
have left the corresponding region since you last opened the station list. The
station list is updated automatically in the FM/DAB frequency band. 1. Open
the station list.
2. Touch the desired station. The selected station is set. In the case of
FM/DAB, the best reception mode is selected automatically according to
availability of the station.
Searching for and filtering stations (Internet Radio)
In Internet Radio mode, it is possible to filter stations according to
categories or search for stations by means of a full-text search. 1. Open the
station selection.
2. Select the category according to which you wish to filter the stations.
3. OR: touch to start the full-text search. The input field is displayed.
4. Enter the name of the desired station. The list of found stations is
automatically updated during input.
5. Touch the desired station. The selected station is set.
SCAN Searching in SCAN mode (AM and FM/DAB)
In SCAN mode, the stations of the frequency band are automatically set
successively and played for approx. 5 seconds in each case. 1. Touch SCAN at
the right display edge.
The SCAN function starts and the currently set station is shown on the
display. A SCAN function button is displayed next to this.
Radio mode 203
2. To select a station, touch SCAN again. The SCAN function stops and the
station is set.
Storing stations to station buttons You can store up to 36 stations from
different frequency bands and reception modes as favourites on station
buttons.
1. Set the desired station. 2. Open the station buttons. 3. Touch .
OR: touch an already assigned station button and hold for approx. 3 seconds.
4. OR: touch and hold a station in the station list. The station buttons are
displayed. 5. Touch station button. The station is stored to the selected
station button.
If a station was already stored on the station button, this station will be
removed from the station button and replaced by the new station.
Special functions in radio mode
Please refer to and on page 190.
TP (Traffic Programme)
The TP function monitors the reports from a set traffic news station and
automatically outputs them during radio operation or media playback. Reception
of a traffic news station must be possible for this.
Some stations that do not broadcast their own traffic news support the TP function through a corresponding traffic news station (EON).
In the AM frequency band or media mode, the system will always automatically tune to a traffic news station in the background if one is available.
If no traffic news station can be received, No TP will be shown on the display. The unit automatically searches for a receivable traffic news station. As soon as a new traffic news station can be received, the status in the display changes to TP again.
Traffic news stations are not available in all countries.
Switching on the TP function
— In radio or media mode, touch tivate Traffic programme (TP) .
Radio and ac-
Internet radio
Internet radio is a reception mode for internet radio stations and podcasts
which is independent of AM,
FM and DAB. Due to transmission via the internet, reception is not regionally
restricted.
Internet radio is available only when the Infotainment system has an active
internet connection. Costs may be incurred for data transmission from the
internet when using Internet Radio mode.
Hybrid Radio When Hybrid Radio is switched on, the radio switches to the same
station in Internet Radio mode when reception in the FM/DAB frequency band is
poor.
Depending on setting, this changeover takes place automatically or must be
confirmed after the corresponding query on the display.
(WEB) is displayed next to the station name as long as the station is being
received in Internet Radio mode.
The radio automatically switches to the FM/DAB frequency band as soon as the
station can be received again via FM/DAB.
Activating Hybrid Radio
— In the FM/DAB frequency band, touch Advanced settings and activate
Additional online data .
— In Internet Radio mode, touch and set the audio quality for internet radio
reception to High or Low .
Station logos
Station logos may be pre-installed for some frequency bands in the
Infotainment system.
If Autoselect station logos is activated in the settings in the FM/DAB frequency band, the station logos will be automatically assigned to the stations.
In Internet Radio mode, the Infotainment system accesses station logos from an online database and automatically assigns them to the stations.
Manually assigning station logos
— In FM/DAB mode, touch
Radio Station logos .
— Select the station to which you wish to assign a station logo.
— Select station logo.
— Repeat the process for further stations if desired.
— End assignment of station logos with .
204 Infotainment
Media mode
Introduction to the topic
In media mode, you can play media files from data media and streaming services
on the Infotainment system.
With some equipment levels, the following data media can be used:
— USB storage device (e.g. USB stick, mobile telephone connected by USB).
— Bluetooth® device (e.g. mobile telephone, tablet). With some equipment
levels, the following types of media files can be played back:
— Audio files (e.g. music, audiobooks).
— Video files. You can also use streaming services. The availability of
streaming services depends on the equipment and the country.
To use streaming services, you require a separate user account for each
service.
Opening the MEDIA menu
1. HOME
Browser .
Accessing settings
1. HOME
Media .
Restrictions and notes on data media
Dirty, overheated or damaged data media may be unusable. Observe the
manufacturer’s instructions.
Differences in the quality of data media from different manufacturers can
interfere with media playback.
Incorrect configuration of a data medium can render it unreadable.
The read time of data media can be increased by the storage capacity, usage
state (copying and deletion processes), file system, folder structure, and the
amount of stored data.
Playlists simply specify a playback sequence. They link to the location of the
media files within the folder structure. There are no media files stored in a
playlist. To play a playlist, the media files must exist in the locations on
the data medium referenced by the playlist.
No liability can be accepted for damaged or lost files on data media.
Equipment features and media symbols
Please refer to and on page 190.
Audio, media, connectivity: — Media playback and media control via Bluetooth.
— Audio playback in the following formats:
— AAC — ALAC — AVI — FLAC — MP3 — MP4 — WMA — Video playback in the following
formats: — MPEG-1 and MPEG-2 (.mpg, .mpeg) — ISO MPEG4; DivX 3, 4 and 5 Xvid
(.avi) — ISO MPEG4 H.264 (.mp4, .m4v, .mov) — Windows Media Video 10 (.wmv,
.asf) — Cross-device playlists. — Cross-source media database: — The data of
all media sources connected to the
Infotainment system are stored in a media database. — Media streaming (online)
— Media search.
Symbols for media sources Select My media as the media source. Connected
devices can be selected under My media. Select a device connected via
Bluetooth® as media source. Set up available streaming services. Already set
up streaming services will be displayed in the list of media sources with
their own logo.
General symbols in media operation Start playback.
Pause playback.
Go to previous track.
Go to next track.
Repeat current track.
Repeat all tracks.
Media mode 205
Activate shuffle mode.
Show favourites list.
Go back to higher-level folder of the media source.
Symbols for categories and groups of media files Music tracks.
Videos.
Playlists.
Albums.
Artists.
Genre.
Podcasts.
Audio books.
Symbols for video playback Play video in full-screen mode.
Minimise playback.
Selecting and playing a media source
Please refer to and on page 190.
Selecting a media source Before playing media files you must first connect a
media source. An internet connection must be available in order to use
streaming services. 1. Connect an external media source (if playback
from an external media source is desired). 2. Select the connected media
source that is to be
used for playback.
Playing audio and video files You can search for and play media files from an
available media source in various ways.
Searching in the folder structure All media files of USB devices are filtered
according to categories (e.g. album, artist, track). This category view is
always displayed in My media. The classic folder
structure of the individual USB data storage devices is additionally located
under My media. 1. Show folder structure.
The folder structure of the selected media source is displayed. If My media is
selected, categories (music, videos, playlists) and connected media sources
are displayed first.
2. Search through the folder structure for the desired track.
3. Or: touch to start the full-text search. The input field is displayed.
4. Enter the name of the desired track. The list of found tracks is
automatically updated during input.
5. Touch the desired track.
If the selection is located in a folder on a media source at the start of
playback, the media files located in this folder will be added for playback.
If a playlist is played, all available tracks in the playlist will be added
for playback.
6. Close the selection with .
Selecting favourites
You can save individual tracks, genres, artists and albums as favourites. 1.
Open favourites.
2. Touch the desired favourite. Depending on the selection, all tracks that
belong to the favourite added for playback.
Setting up streaming services Depending on the vehicle equipment, you can use
streaming services directly via the Infotainment system. For this you require
an existing user account with the respective streaming service and must log in
on the Infotainment system with this account. An internet connection is also
required to use these services.
1. Select Streaming as the media source.
A list of available streaming services is displayed.
2. Select the desired streaming service.
An input field for input of the login data is displayed.
3. Enter the login data of the desired user account and confirm.
The streaming service is added to the list of media sources as a new function
button.
Saving favourites Only media files that are stored in the internal memory
(Jukebox) of the Infotainment system can be
206 Infotainment
saved as favourites. You can save individual tracks, albums, artists and
genres.
1. Start playback. 2. Open favourites. 3. Touch .
Or: touch an already assigned favourite location and hold for approx. 3
seconds. 4. Choose from the selection list:
— Track. — Album. — Artist. — Genre. — Playlist. The selection is saved as a
favourite at the selected favourite location. If the favourite location was
already assigned, the previously stored favourite is overwritten.
The selection options in the selection list depend on the data attached to the
media file. If no genre is specified for music files, for example, the genre
cannot be saved as a favourite.
If a video file is currently being played, only this video can be saved as a
favourite.
Entertainment playback via the Infotainment system
Please refer to and on page 190.
The Infotainment system can be used to play music and videos.
Video operation In video mode, the Infotainment system display can play a
video from a data medium, from internal memory, or from a streaming service.
The video audio is relayed via the vehicle loudspeakers.
The video image is displayed only when the vehicle is stationary. When the
vehicle is in motion, the Infotainment system display is switched off. The
video audio can continue to be heard.
A stable Internet connection is required for playback via a streaming service.
Costs may be charged by the mobile operator.
Navigation
Introduction to the topic
A global satellite system calculates the current vehicle position. Sensors in
the vehicle analyse busy routes. All measurements and potential traffic
reports are compared with the available map material to ensure optimum
navigation to the destination.
Acoustic navigation announcements and visual guidance direct the driver to the
destination.
The navigation is operated on the screen.
Depending on the country, some Infotainment functions can no longer be
selected when the vehicle is travelling above a certain speed. This is not a
malfunction, but simply a legal requirement.
WARNING
Configure the settings and enter destinations and changes for the navigation
only when the vehicle is stationary.
The navigation may recalculate the route if the driver misses a turning.
The quality of the navigation recommendations depends on the navigation data
available and any reported traffic jams.
Navigation announcements Navigation announcements are acoustic driving
instructions for the current route.
The type and frequency of navigation announcements depends on the driving
situation, e.g. starting route guidance, driving on a motorway or gyratory
system, and the settings.
A navigation announcement informing you that you have reached the destination
area is given if the exact destination cannot be reached, e.g. because it is
located in a non-digitised area. In addition, notes on the direction and
distance to the destination are displayed on the screen.
During dynamic route guidance, you receive information about reported traffic
jams on the route. An additional navigation announcement is given if the route
is recalculated due to traffic jams page 211.
The volume of a navigation announcement can be adjusted during output of the
announcement. All other navigation announcements are then given with this
volume setting.
Navigation announcements are not given if the Infotainment system has been
muted.
Navigation 207
Restrictions during navigation When the Infotainment system cannot receive any
data from GPS satellites, e.g. in a tunnel or underground car park, navigation
can still continue using the vehicle sensors.
In areas that are not or are not completely included in the Infotainment
memory, the Infotainment system will also try to enable route guidance.
If navigation data are unavailable or incomplete, the navigation system may be
unable to determine the exact vehicle position. As a result, the navigation
may not be as exact as usual.
Road navigation is subject to continuous changes, e.g. new roads, road works,
road closures, changes in the road names and house numbers. In the case of
obsolete navigation data, there may be errors or inaccuracies during
navigation.
Controlling the navigation map For optimal viewing, you can also operate the
navigation map with advanced finger movements.
Advanced operation is available depending on the equipment.
Moving the map
Recommendation: use your index finger. — Use your finger to move the map.
Zooming in
Recommendation: use your index finger. — Touch the map twice to zoom in on a
particular
position.
Zooming out
Recommendation: use your index and middle finger. — Touch the map with two
fingers simultaneously.
Changing view
Recommendation: use your index finger. — Touch the map twice and hold your
finger on the
screen.
— Move your finger upwards to zoom out from the map view. Move your finger
downwards to zoom in on the map view.
Changing view
Recommendation: use thumbs and index finger. — Touch the map with two fingers
simultaneously
and hold them down.
— Move your fingers together to zoom out from the map view. Move your fingers
apart to zoom in on the map view.
Tilting the view
Recommendation: use your index and middle finger. — Touch the map with two
fingers horizontal to
each other and hold them down.
— Move your fingers upwards to tilt the map view forwards. Move your fingers
downwards to tilt the map view backwards.
Rotating the map
Recommendation: use thumbs and index finger. — Touch the map with two fingers
simultaneously
and hold them down.
— Turn your fingers clockwise or anticlockwise to rotate the map view.
Stored data
The Infotainment system stores certain data, e.g. frequently driven routes and
position information, to enable you to enter destinations quickly and to
optimise route guidance.
Deleting stored data
1. Touch Settings pattern .
Basic settings
Delete Usage
2. Touch the required data.
Navigation equipment and symbols
Please refer to and on page 190 and at the start of the chapter on page 207.
Navigation The navigation functions depend on the equipment level and country.
Equipment
— Destination entry and route calculation (offline and online).
— Import of routes and destinations. — Simultaneous display of two navigation
maps
(screen and instrument cluster). — Online map update. — Predictive navigation.
— 3D City Maps. — Online Traffic Information, e.g. dynamic POIs or
traffic reports. — 360° range display (electric and hybrid vehicles).
Map symbols The buttons and displays depend on the set up and the current
driving situation.
208 Infotainment
The map displays symbols for traffic reports and POIs, e.g. petrol stations,
railway stations or interesting stopovers, when navigation data is available
page 211.
Current position
Further options for route guidance.
Displays the navigation map.
Opens the contact list.
Navigation setup.
Additional window with further options.
Additional window with route options.
Centres map on the current position.
Aligns the map to north.
Information on current route guidance.
Map scale.
Symbols in the additional window — Touch to open the additional window.
Centres map on the current position.
Route options and information on current route guidance. 360° range display.
Repeat the previous navigation announcement. Volume for navigation
announcements.
E-charging station. Car park. Tourist information. Train station. Restaurant.
Traffic reports Traffic reports displayed on the map when navigation data is
available page 211, Traffic information. Touch a traffic report to open an
additional window with further details page 211, Function descriptions.
Slow-moving traffic. Traffic jam. Accident. Ice. Road closed. Risk of
skidding. Danger. Road works. Strong winds.
Other symbols Detailed destination entry for a particular address.
Route plan symbols Current position.
Destination of the current route guidance.
Close the route plan.
POI symbols POIs are displayed on the map when navigation data is available.
Touch the desired POI to start a route guidance page 210.
Filling station.
Navigation data
Please refer to and on page 190 and at the start of the chapter on page 207.
The Infotainment system has an internal navigation data memory. Depending on
the country, the required navigation data is already pre-installed.
In order to carry out route guidance correctly and make full use of the
functions offered, the Infotainment system always requires up-to-date
navigation data.
NOTICE
If you use obsolete data, navigation may be impaired. Current routes cannot be
determined or route guidance leads to the wrong destination.
· Always keep navigation data up-to-date.
Navigation 209
Updating navigation data online
Navigation data for frequently travelled regions is automatically updated in
the background with an existing Internet connection and valid privacy settings
page 175, Privacy settings.
1. Navigation data is automatically updated while the ignition is switched
on.
Automatic update of navigation data depends on the privacy settings set. No update is carried out in “incognito”- mode page 175.
Updating navigation data manually
Current navigation data for larger regions, e.g. Western Europe, can be downloaded from the Internet at www.volkswagen.com and stored on a suitable USB data storage device available commercially. If you switch off the Infotainment system, installation will be interrupted and will automatically continue once the unit is switched on again. Navigation via the USB memory stick is not possible.
1. Download navigation data to a USB data storage device
2. Switch on the vehicle ignition.
3. Connect the USB data storage device to the Infotainment system. The navigation data is automatically updated in the background.
The version of the map data is displayed under
HOME
System information.
WARNING
Updating navigation data manually while driving may result in accidents and
serious injuries.
· Only update navigation data when the vehicle is
stationary.
Starting route guidance
Please refer to and on page 190 and at the start of the chapter on page 207.
Depending on country and vehicle equipment, different functions are available for destination input.
Further information about the symbols on the Infotainment system display is available on page 208.
Destination inputs are located in the main menu of the navigation system.
Opening the main menu of the navigation system
— Touch HOME
.
Entering an address
Enter a known address for route guidance. The navigation system will suggest
possible destinations during input.
Selecting a destination and starting navigation
1. Touch
Search .
OR: touch .
2. Enter the address of the destination and select the desired destination.
3. Touch Route or Start .
Quick start
1. Touch
Search .
2. Enter the address of the destination and press and hold the desired destination for a few seconds.
Enter the destination as accurately as possible. If you make a mistake when entering the destination, route guidance will not be possible or you may be navigated to the wrong destination.
Predictive navigation
The “Predictive navigation” function uses stored data to suggest possible
destinations.
Selecting a destination and starting navigation
1. Touch
Predictive Navigation .
2. Select the desired destination. Route guidance starts automatically.
Last destinations
The navigation system stores up to ten destinations that you have driven to
last in order to make them available for route guidance. New destinations
automatically overwrite the oldest destination.
Selecting a destination and starting navigation
1. Touch
Last destinations and select the de-
sired destination.
2. Touch Route .
Quick start
1. Touch
Last destinations and press and hold
the desired destination for a few seconds.
Favourite destinations Save up to 20 destinations as favourites.
Saving a destination as a favourite
1. Touch in the additional window during destination input.
Selecting a destination and starting navigation
1. Touch
Favourites .
210 Infotainment
2. Touch the desired destination. 3. Touch Route .
Quick start
1. Touch
Favourites and press and hold the de-
sired destination for a few seconds.
Selecting on the map The navigation map contains active areas at many
locations which are suitable for destination input. To do this, touch the
desired position or location on the map. You can start route guidance if map
data are available at this location.
Destination input via the navigation map depends on the data status and is not
possible for all positions.
To start “offroad navigation”, touch a free area without positioning data page
211.
Starting navigation
1. Touch .
2. Move the map view until the desired position can be selected. The
navigation map can be operated by extended touch gestures page 207.
3. Touch the desired destination on the map.
4. Touch Route .
Offroad navigation
The “offroad navigation” function calculates routes to selected destination
points with unknown data. If a destination point is not on known roads or
there is no positioning data available for this point, the navigation system
will calculate the route up to the nearest point on the known roads and then
complete the route up to the destination point by a direct connection.
Starting navigation
1. Touch .
2. Move the map view until the desired position can be selected. The
navigation map can be operated by extended touch gestures page 207.
3. Touch any point on the map without positioning data.
4. Touch Route .
Using contact data Start navigation using the stored address data of a
contact. Stored contacts without address data cannot be used for route
guidance.
Starting navigation
1. Touch . 2. Touch the desired destination. 3. Touch Route .
NOTICE
If the address data of a contact are out-of-date, navigation will still be
performed to the stored address. Make sure that the address of the contact is
up-todate.
Traffic information
Please refer to and on page 190 and at the start of the chapter on page 207.
The Infotainment system automatically receives detailed traffic information
when connected to the Internet. This information is indicated by symbols and
colouring of the road network on the map.
Receipt of traffic information depends on the privacy settings set. In the
maximum privacy settings mode, no traffic information is received page 175.
Traffic reports Traffic reports, e.g. traffic jams or slow-moving traffic are
shown as symbols on the navigation map page 208, Navigation equipment and
symbols. When route guidance is active, traffic reports that are on the
current route are displayed in the route plan. You can bypass these traffic
reports page 211, Function descriptions.
Traffic flow display The traffic flow is shown on the navigation map for all
traffic reports by colouring of the road network. Orange Slow-moving traffic.
Red Traffic jam.
Function descriptions
Please refer to and on page 190 and at the start of the chapter on page 207.
Route plan The route plan contains information on all events, e.g. starting
points, stopovers, traffic reports, POIs and destinations, if navigation data
is available. When you touch an event, an additional window opens with further
options. The options available depend on the event and the current settings
page 207. Opening and closing the route plan — Touch the route plan directly
to open it.
Navigation 211
— To close it, touch .
Editing route guidance
To edit route guidance, move the stopovers or the destination to TripView. 1.
Hold the desired destination until it is visibly
highlighted.
2. Move the destination into the desired position.
3. Remove your finger from the screen. The route will be recalculated.
Bypassing traffic reports
The route plan displays current traffic reports when navigation data is
available. Bypass traffic reports by editing the route plan page 211, Traffic
information. 1. Touch a traffic report.
2. Touch Bypass . The route will be recalculated.
Additional window If you use any navigation functions, an additional window
with further options may appear. The possible options depend on the function
used.
Closing the additional window
— Touch a free area outside the additional window.
— OR: Touch .
Functions in the additional window: Display on map Display the selection on
the map. Add stopover Add a stopover to the route guidance. Direct route Start
direct route guidance. Delete Delete stopover from the route guidance. Bypass
Bypass traffic congestion. The route will be
recalculated. Stop route guidance End the current route guidance.
Close the additional window.
Add a destination to favourites.
Learning usage patterns While travelling, the navigation saves the routes
travelled and destinations arrived at in order to create suggested
destinations automatically. Destinations are learned depending on the time of
day and the day of the week.
The navigation system can suggest up to five routes at the same time. The
suggested routes may differ from the routes used in normal route guidance.
Route guidance begins when one of the suggested routes is selected.
The route guidance follows the selected route until the vehicle deviates from
it. The route is recalculated and will guide you back to the selected route
via a direct alternative.
Serious traffic congestion is taken into account in the route guidance and, if an alternative route is available, avoided if navigation data is available.
You can activate or deactivate the function at any time.
Activate and deactivate learning usage patterns
The setting can be found in the relevant navigation
menu
Basic function settings .
— To activate the function, activate Learn usage pattern .
— To deactivate the function, deactivate Learn usage pattern .
— To delete saved data, touch Delete usage pattern .
360° range display. For hybrid and electric vehicles, the 360° range display
shows the possible range with the current charge level of the high-voltage
battery.
Activating the 360° range display
— Touch
Mobile phone interface
Introduction to the topic
You can connect your mobile phone to the Infotainment system via the telephone
interface and then use the Infotainment system to control the telephone
functions. Sound is played back using the via the vehicle loudspeakers.
You can connect up to two mobile devices to the Infotainment system
simultaneously. Only one device is active and can be used to make calls.
You can use the second connected device to receive calls via the Infotainment
system and for media playback.
High speeds, poor weather and poor road conditions, loud noise levels (also
outside the vehicle) and also network quality may impair telephone calls in
the vehicle.
As a general rule, a device (e.g. mobile phone) must only be paired once. The
Bluetooth or Wi-Fi connection with the device can be restored at any time
without having to pair the device again.
212 Infotainment
Equipment and symbols of the mobile phone interface
Please refer to and on page 190.
Equipment features — Hands-free function. — Use up to two phones
simultaneously. — Phone book with a maximum of 5,000 contact en-
tries (2,000 for 8.25-inch and 6.5-inch radio). — Text message functions via
Bluetooth®:
— Read text messages. — Write text messages (including templates). — Have text
messages read out loud. — Message history. — Email functions via Bluetooth®: —
Read emails. — Write emails. — Bluetooth® and Wi-Fi device pairing via NFC. —
Convenience telephony. — Connection to wireless charging function. —
Connection to microphone installed in the vehicle.
Symbols in the main menu The appearance of the symbols may differ depending on
Infotainment system.
Contacts.
Call lists for incoming and outgoing calls.
Dial phone number.
Text messages (texts and email).
Settings of mobile phone interface.
Select active device.
Symbols for phone calls The appearance of the symbols may differ depending on
Infotainment system.
Start call or bring to foreground.
End or reject call.
Open contact list.
Dial phone number.
Mute hands-free system.
Hold call. Continue call. Start conference. SOS Make emergency call. Obtain
help in the event of breakdown. Obtain information about the Volkswagen brand
and selected value-added services relating to traffic and travel. Voicemail.
Symbols in the contact window — Touch to open the contact window.
Input to search for contacts. Edit favourites. Add favourites. Remove
favourites.
Symbols for call lists — Touch to open the call lists.
Incoming call. Outgoing call. Missed call. Phone number (work). Phone number
(private). Mobile number (work). Mobile number (private). Fax (private). Fax.
Symbols for text messages The appearance of the symbols may differ depending
on Infotainment system. — Touch to open the text messages.
Activate voice input page 200. Templates for text messages.
Mobile phone interface 213
Areas where special regulations apply
Please refer to and on page 190.
Switch off the telephone and mobile phone interface in areas with a risk of
explosion. These areas are not always clearly signposted. They include, for
example:
— Areas immediately around chemical pipelines and tanks.
— Lower decks of ships and ferries. — The area around vehicles which run on
liquid gas
(such as propane or butane). — Places where there are chemicals or particles
such
as flour, dust and metal powder in the air. — All other places where the
vehicle engine and tel-
ephone must be switched off.
WARNING
Switch off telephones in areas with a risk of explosion.
NOTICE
Your telephone must always be switched off in areas where special regulations
apply and when the use of telephones is forbidden. The radiation produced by
the telephone when switched on may interfere with sensitive technical and
medical equipment, possibly resulting in malfunction or damage to the
equipment.
Pairing, connecting and managing
Please refer to and on page 190.
Prerequisite for pairing: Bluetooth® is activated on the mobile device.
Bluetooth® is activated in the Infotainment sys-
tem. Pair a telephony-capable mobile device with the Infotainment system to
use the functions of the mobile phone interface. The mobile device must be
paired with the Infotainment system before the first connection is
established. A user profile is then automatically stored in the Infotainment
system page 215.
The pairing process can take a few minutes. The available functions depend on
the mobile device used and its operating system.
Pairing the mobile device
1. Open the list of available Bluetooth® devices on the mobile device and
select the device name of the Infotainment system.
2. Observe the messages on the mobile device and Infotainment system and
confirm as necessary.
If pairing was successful, the data of the telephone will be stored in the
user profile.
3. Optional: confirm message for data transfer on the mobile device.
WARNING
If you carry out pairing when driving, this can cause accidents or injuries.
· Carry out pairing only when the vehicle is sta-
tionary.
When some mobile devices are paired, a PIN number is shown on the display of
the mobile device. Enter this number on the Infotainment system to finish
pairing.
Bluetooth® pairing via NFC
Prerequisites for one-off pairing: Stowage compartment with wireless charging
function (compartment with interface for mobile telephone) is installed in the
vehicle. NFC is activated on the mobile device.
1. Open the Telephone settings menu and touch Select mobile phone .
2. Unlock the mobile device.
3. Place the mobile device correctly on the shelf for the wireless charging
function.
The mobile device is paired with the Infotainment system.
The wireless charging function is deactivated while the Infotainment system is
in the Known mobile phones menu. Wireless charging will be activated again
when you leave the menu.
Active and passive connection At least one mobile device must be connected to
the Infotainment system in order to use the functions of the mobile phone
interface. If several mobile devices are connected to the Infotainment system,
you can switch between active and passive connections. Establish an active
connection to the Infotainment system in order to operate the mobile phone
interface with the desired mobile device.
Difference between connection types Active Mobile device is paired and
connected. The
functions of the mobile phone interface are
214 Infotainment
performed with the data of this mobile device. Passive Mobile device is paired
and connected. Only incoming calls can be accepted via the mobile phone
interface. No other functions are available.
Paired mobile devices are stored in the Infotainment system even if they are
not currently connected.
Connecting a mobile device
Prerequisite: the mobile device is paired with the Infotainment system. 1.
Activate Bluetooth® on the mobile device.
Establishing an active connection
Prerequisite: several mobile devices are connected with the Infotainment
system simultaneously. 1. Touch . 2. Touch the name of the active mobile
device. 3. Select the desired mobile device. Other mobile
devices then automatically have a passive connection.
User profiles An individual user profile is automatically created for every
paired mobile device. Data from the mobile device are stored in the user
profile, e.g. contact details or settings. A maximum of ten user profiles can
be stored in the Infotainment system simultaneously.
Deleting a user profile
1. Open the settings in the telephone main menu. 2. The user profiles are
located in the area Mobile de-
vices or Select mobile phone . 3. Select the user profile and touch to delete.
Basic and convenience telephony
Please refer to and on page 190.
Depending on equipment, you can use two mobile phone interface types:
— Basic mobile phone interface — Comfort mobile phone interface
Basic mobile phone interface The Basic mobile phone interface uses the HFP
Bluetooth® profile for transmission. This allows use of telephone functions
via the Infotainment system and output via the vehicle speakers.
Comfort mobile phone interface The Comfort mobile phone interface uses the HFP
Bluetooth® profile like the Basic mobile phone interface. The Comfort mobile
phone interface may be equipped with a wireless charging function page 215. In
order to use the wireless charging function, you must place a suitable mobile
device correctly in the stowage compartment. The mobile device is then
connected to the vehicle aerial. This improves the reception and call quality.
Wireless charging function
Please refer to and on page 190.
Fig. 131 Illustration: stowage area with mat for wireless charging function.
The wireless charging function is dependent on the equipment level and is not
available in all countries. The stowage area for the wireless charging
function is located either in the centre console or in the area between the
front seats depending on vehicle. The wireless charging function enables
wireless energy transmission by electromagnetic induction over a short
distance. The maximum charging power is 5 watts. The Qi standard enables
wireless charging of suitable Qi-enabled mobile devices. In certain vehicles,
a “telephone symbol” on the mat indicates the centre position of the wireless
charging function Fig. 131 1. To charge a Qi-enabled mobile device, place it
in the stowage compartment with the display facing up so that it is centrally
positioned and has full surface contact. The charging process will start
automatically. The operating instructions or the telephone manufacturer will
provide information about whether the mobile device supports the Qi standard.
Mobile phone interface 215
The factory-fitted Infotainment system will provide information about the
start of the charging operation and, where applicable, about any foreign
objects with metallic components such as coins, keys, etc. that are detected
in the stowage compartment. Remove foreign objects immediately!
If the mobile device has not been placed correctly or is too large, it cannot
be detected or cannot be detected correctly. In certain circumstances, the
system will then report that there is a foreign object in the stowage
compartment. Correct positioning in the stowage compartment may rectify the
fault.
Qi-enabled mobile devices that are too large in their dimensions cannot be
charged using the wireless charging facility. Always place only one Qi-enabled
mobile device without protective case and with a maximum length of 140 mm on
the stowage area of the wireless charging function.
Declaration of conformity “Wireless charging function”: Hereby, Novero
Dabendorf GmbH, declares that this WCH-185 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
WARNING
Do not place any objects made of metal or with metallic components on the
stowage area of the wireless charging function. Metallic objects may become
very hot. This may cause burn injuries to the skin and cause a fire.
NOTICE
Do not place any ID cards, credit cards etc. with magnetic strips or with a
chip on the stowage area with the wireless charging function. The data saved
on the magnetic strip or on the chip may become unusable.
Making phone calls and sending messages
Please refer to and on page 190.
Opening the mobile phone interface
— Touch HOME .
Using the telephone Select a phone number to start a call. Different functions
are available for selection of phone numbers.
Using contact data
If there are several phone numbers for each contact, you must select these correspondingly.
— Touch
and enter the contact data you are
looking for. Touch the contact in the list to start
the call.
— Touch
Favourites and a contact in the list to
start the call.
— Touch All and a contact in the list to start the call.
Using the call list
The mobile phone interface stores incoming and outgoing calls in the call list. Frequently used phone numbers are stored as favourites. Start calls via the call list.
— Touch
All and a number in the list to start
the call.
— Touch
Missed calls and a number in the list to
start the call.
— Touch call.
Favourites and a contact to start the
Entering a phone number manually
1. Touch and enter the phone number.
2. Touch to start the call.
While you are entering a phone number, contacts that match the number will be shown on the Infotainment system display.
Sending text messages
Depending on the mobile device and the Infotainment system used, you can send
and receive text messages and emails via the mobile phone interface.
Switching between text messages and email
To send text messages or emails, activate the corresponding option at the top
left of the screen. The active option is displayed on the screen, e.g. Text
message .
1. Touch .
2. Touch the desired option at the top left of the screen.
Sending text messages
1. Touch
New message and enter the message
on the screen.
2. Touch OK and one or more contacts in the list. If necessary, you can search for a contact by means of Search .
216 Infotainment
Sending emails.
1. Touch
New message and enter the message
on the screen.
2. Touch OK and one or more contacts in the list. If necessary, you can search for a contact by means of Search .
Deleting a speed dial button
1. Touch .
2. Touch the speed dial button and confirm the query about whether you want
to delete with OK .
Telephone book, favourites and speed dial buttons
Please refer to and on page 190.
Telephone book When a telephone is paired with the Infotainment system for the
first time, the telephone book is stored in the Infotainment system. It may be
necessary to confirm transfer on the telephone.
The telephone book is updated each time a new connection is established. The
still existing telephone book can be used during the update.
If conference calls are supported, the telephone book can be opened during a
call.
If an image is stored for a contact, this can also be displayed in the list
next to the entry.
Favourites and speed dial buttons A favourite from the telephone book can be
assigned to a speed dial button. If an image is stored in the entry, it will
be displayed on the speed dial button.
Speed dial buttons must be assigned manually and are assigned to a user
profile.
Assigning a speed dial button
1. Touch . 2. Touch a contact from the telephone book. If
several phone numbers are stored for a contact, touch a number from the list.
Editing a speed dial button
1. Press and hold the speed dial button until the telephone book is opened.
2. Touch a new contact from the telephone book. If several phone numbers are
stored for a contact, touch a number from the list.
Calling a favourite
1. Touch the assigned speed dial button.
Favourites are not automatically updated. If the phone number of a contact
changes, the speed dial button must be assigned again.
Mobile phone interface 217
FCC Information to User This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment into an outlet on
a circuit different from that to which the receiver is con-nected. · Consult
the dealer or an experienced radio/TV technician for help.
Caution Modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
FCC Compliance Information : This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE: FCC RF Radiation Exposure Statement: This equipment complies
with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum
distance of 5 centimeters between the radiator and your body. This transmitter
must not be colocated or operating in conjunction with any other antenna or
transmitter.
References
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