Volkswagen 2021 ID.4 EV Car User Guide

Volkswagen 2021 ID.4 EV Car

INSTALLATION

The information within this guide must be used in conjunction with the information in the Volkswagen Owner’s Manual. You should refer to your vehicle’s Owner’s Manual, and Infotainment Supplement for all information, warnings, and feature limitations. Always pay careful attention to the road and do not drive while distracted. Some Infotainment features can only be accessed and operated when the vehicle is standing still.

1. Steering Wheel Left Side Controls Buttons for operating the Cruise Control or Adaptive Cruise Control and Travel Assist features. The MODE button operates with a finger slide or press to make a selection.

2. Steering Wheel Right Side Controls Buttons to control audio selections, voice recognition and the ID. Cockpit.
   Voice Control Button: Activates the Voice Recognition system. A short press activates the native Volkswagen Voice Recognition system. A long press activates Voice Recognition to a paired phone or App-Connect.
   VIEW Button: Select the driver assistance systems view and the navigation view. This operates with a finger slide or press for selection.
   Volume Buttons: Adjust the volume for audio, navigation and notifications.
   Vertical Arrow Buttons: Touch to navigate inside menus in the ID. Cockpit display to control the Infotainment. To advance to the next track, touch the down arrow, to go back to the previous track, touch the up arrow.

3. Windshield Wiper and Washer Lever Intermittent and Rain-sensing/Low/High functions activated with down-clicks of stalk. Intermittent rain-sensing wiper speed is controlled with switch on top of the stalk. Pull stalk toward steering wheel to wash. Press stalk up for single wipe. Push stalk away to control rear wiper. Push and hold stalk to wash rear window.

4. Gear Selector Select your desired drive gear by rotating forward once for Drive (D) or Energy Recuperation (B), or backwards once for Reverse (R). Neutral is activated by a gentle twist either forward or backward.

5. Infotainment User-configurable touchscreen with voice control for easy access to various features, including phone, media, radio, App-Connect, climate control, vehicle settings and the Navigation system.

6. ID. Cockpit Screen High-resolution LCD color screen capable of displaying three different vehicle information profiles such as IQ.DRIVE, Speed and turn-by-turn directions. VIEW button on steering wheel toggles between selections.

7. USB Connection (not shown) USB Type C ports can either charge or transfer data from a USB device. Ports marked with can transfer data and charge, while ports marked with can only supply power.

8. Climatronic Control Control of the cabin’s temperature and ventilation can be automatically controlled or manually controlled by adjusting temperatures and modes. Seat heating can also be activated and deactivated.

9. Starter Button The vehicle can be turned on and off using this button as an alternative to the process outlined on page 2. Some vehicle functions are activated as soon as the driver approaches the vehicle with the vehicle key, and deactivated once the parking brake is engaged.

10. Volume Slider Control the infotainment’s volume through a touch-sensitive slider bar. Either touch each end of the bar to raise or lower volume, or slide your finger up or down the bar to adjust.

11. Driver and Passenger Temperature Sliders Control HVAC temperature in each zone with a touch-sensitive slider bar. Either touch each end of the bar to raise or lower temperature, or slide your finger up or down the bar to adjust.

12. Home Button To open the home screen, tap Home.

Starting and Stopping Your ID.4

The ID.4 features convenient all-electronic ignition and drive activation.
Turning on the ID.4

1. With a valid key in the vehicle, press the brake pedal and the ID.4 drive system activates.

Or, alternatively:

1. Press the starter button once.
2. To engage the drive system, with the brake pedal still pressed, turn the gear selector lever to the Drive or Reverse position. A visual signal and audible low, constant hum signal indicate the drive system is ready.

Shutting off the ID.4

1. When a drive is complete, press and hold the brake pedal.
2. Set the electronic parking brake by pressing the button on the end of the gear selector.
3. With the electronic parking brake activated, simply exit the vehicle and lock the door to power off the vehicle automatically.

Or, alternatively:

1. Once the brake is engaged, power off by pressing the starter button once.

Gear Selector Lever
The ID.4 has an intuitive, column-mounted shifter next to the ID. Cockpit Screen. Twist to activate forward or reverse, or press the P button on the end to engage Park. From the N position, where no power is transmitted to the wheels and the braking effect of the electric drivetrain is not available:

• D: Twist the gear selector forward.
• B: Twist the gear selector forward twice. This will engage energy recuperation when coasting.
• R: Twist the gear selector toward you. Only select this gear when the vehicle is stationary.
• : Only switch on when the vehicle is stationary.

Electrify America DC Fast Chargers
The 2021 Volkswagen ID.4 offers 3 years of unlimited charging at Electrify America DC Fast Chargers at no additional cost.1 Electrify America chargers can be found along several major highways, including two cross-country routes and currently in 29 major metros with plans to expand many more. All you need is your 6-digit enrollment code to get started! If your dealer did not provide this when you picked up your ID.4, you’ll receive the code in your Volkswagen welcome email. You may also contact VW Customer Care at 1-800-822-8987 or it can be found as the commission number on your window sticker. First, search for “Electrify America” in Apple App Store or Google Play store and download the app on your personal smart phone.2 Follow these steps to complete your enrollment:

1. Open the Electrify America app on your mobile device and create an account (requires email verification). If you already have an Electrify America account, tap Account at the bottom of the screen.
2. Tap Choose Membership Plan, then scroll down and tap Premium Offers.
3. Input your 6-digit enrollment code, available from your selling VW dealer or VW Customer Care, and select the 2021 ID.4 Charging Plan. Input your vehicle 17-digit VIN for verification.
4. Review and accept Plan Disclosure and select plan.
5. Enter payment info and set up auto-reload; this will be used to cover any idle fees and any applicable taxes you incur by staying at a station more than 10 minutes after charging has ended or any fees associated with charging non-covered vehicles under the subscription.

1 Available on MY21 ID.4 vehicles. 3 years of unlimited charging begins upon vehicle purchase. Non-transferable. Not available for commercial use, such as ridesharing. Requires Electrify America account, app, enrollment in ID.4 Charging Plan, and acceptance of Terms of Use. After user-initiated charge session stop or vehicle reaches full charge, and 10-min grace period, Idle Fees will apply and user is responsible. In the event of suspected fraud or abuse or other unforeseen events, Volkswagen of America may discontinue or modify the offer in its sole discretion. Frequent and consecutive charging can permanently decrease battery capacity, which may not be covered by your vehicle’s warranty. 2 Standard data rates apply

Infotainment

The ID.4 puts control of many of its features in the user-configurable touchscreen. The touchscreen features access icons for many functions, including Apps, Vehicle, Sound, Navigation, Telephone and more.
To customize the order of icons:

1. Touch and hold an icon until it is highlighted.
2. Drag and drop the icon to the desired location.

The touchscreen allows users to create customized “widget pages” with their most desired features. To create a new widget screen using a layout of your choice:

1. Swipe to the right, until you are on the last available page.
2. Touch and hold an existing widget, and tap the EDIT button.
3. Touch the + key and choose a page layout of your choice. Note: You can have up to 4 individual layout screens.
4. Press the EDIT button to choose the widgets you want to use in each section. Some features are not available in all widget sizes.
5. Change a widget space by tapping it, until it is highlighted in blue. Then, with a press, select an available widget listed below.
6. When finished, tap the X button. To edit these widgets later, press and hold a widget for 2 seconds to enter into the modification screen again.

The desired features are now ready for touch control.

• The Climate Control widget offers several swipeable screens to best suit you.
• The Navigation widget provides easy input of destinations and Points of Interest.
• The Phone widget puts call information at an easy-to-read level.
• The Radio widget gives quick access to audio selections. Tap a station to select.

The Radio widget can control all of the functions of the media system.

Radio

• To tune into FM stations, tap the radio widget on the Home screen. A list of the available stations and a frequency band selector will be displayed.
• Touch the and arrows to select the previous or next available station, or scroll between any saved favorite stations.
• The frequency/Source button allows you to switch between different media options.

Favorites

• While in Radio, press and hold a station to designate as a favorite, then press the favorites.
• You can access your favorite stations by referring to the Tab
• You can always edit/delete stations on this tab by touching the Edit icon.

Media

• In Media mode you can playback media data from data carriers and streaming services in the Infotainment system.
• Different media sources can be USB storage devices, Bluetooth devices, or Streaming services, such as Apple Music and TIDAL, depending on vehicle equipment and Car-Net active status.

For additional help, the Help widget can provide more information on using the Infotainment system.

ID. Cockpit

The ID. Cockpit in the ID.4 features a high-resolution LCD color screen capable of displaying different information profiles. The ID. Cockpit can display different views, which can be selected by swiping the VIEW button on the steering wheel:

• Summary, which shows mileage, charge status and range prior to engaging the drive system.
• Once the drive system is engaged, the Basic display activates, which shows information about Driver Assistance systems, speed and navigation.
• Driver Assistance Systems, which shows active driver assistance systems and the vehicle speed without navigation.
• Navigation, which displays notes on route guidance and speed.

Controlling Climatronic

To control the HVAC system, press the button, located beneath the infotainment screen and the temperature and volume slider bars. Traditional controls are located under Classic Climate tab.

1. Fan: Toggle the smaller or larger touch-sensitive keys to decrease or increase fan speed, slide across the slider bar, or simply touch the slider bar in the desired location.
2. Temp Adjust via the Touchscreen: For small adjustments, tap the + and – buttons. For dramatic changes, press and hold the temp number, then drag left (-) or right (+).
3. Temp Adjust via the Slider Bar: You can also use the slider bar concept. Tap or slide your finger left for colder temperatures and right for warmer.
4. Temp Sync: This function sets the 2-zone climate system to a consistent temperature, based on the driver zone settings. Press the SYNC button located between the temperature displays.
5. Seat and Steering Wheel Heating: Tap icons within the climate screen to activate or adjust intensity. An Auto on function is also available, located within the settings menu.

Smart Climate
The Smart Climate tab offers climate control shortcuts, which automatically trigger the HVAC system to perform selected actions.

• Clearing fog and ice from the windshield.
• Directing warm or cool air to the footwell.
• Directing warm air onto the steering wheel.
• Directing fresh air from outside into the interior.
• Temporarily increasing the heating or cooling power.

Windshield Wipers

Intermittent/Rain-sensing

• From the OFF position, move the wiper stalk one click down to activate the intermittent wipers with rain-sensing.
• The switch on top of the stalk varies the time interval between each wipe.
• The farther the switch is moved to the right, the shorter the interval between each wipe will be.

Continuous

• LOW: From the OFF position, move the wiper stalk down two clicks.
• HIGH: From the OFF position, move the wiper stalk down three clicks.

Rear Wiper
To operate, push the lever one click away from you. If you have the front wipers on and you put the car in Reverse, the rear wiper activates a single wipe.
Service Position
With the hood closed and drive system off, and within 30 seconds of powering off the vehicle, press and hold the windshield lever upward. Wipers will move into the service position. Lift wiper arms up from windshield. Before driving, fold wiper arms back onto the windshield. Turn the drive system ON, and press the wiper lever up briefly. Wipers move back to the Park position.

Charging

Vehicle Charging
Before you charge your vehicle:

1. Unlock the ID.4.
2. Press on the left side of the charging flap to open.

AC Charging

Charging Station or Wall Box

AC (alternating current) charging can be done at a charging station or wall box (recommended) which offers higher AC power than a standard outlet. The maximum achievable charging power your vehicle can accept determines you power level, which results from the charging station used, the charging cable used and the equipment of the battery charger, up to 11 kW.
Household 110V Outlet
The ID.4 is equipped with a 110V charging cable and can be charged using your household’s 110V electrical outlet. The electrical system must be checked and must be working correctly to ensure proper charging. Due to the cable’s low power delivery, plenty of charging time should be scheduled, otherwise the cable can be used for a top off overnight.

Connecting the Charging Cable

1. Connect the charging cable to the power supply after fully unwinding the charging cable. If charging at home, the protective device will carry out a self-test.
2. Ensure the charging connector is properly aligned and insert it into the charging socket.
3. The LED light on the charging socket flashes or briefly flashes white.
4. The vehicle immediately starts charging up to the maximum battery charge level or according to the charging settings.
5. The charging station may have to be enabled.

DC Fast Charging
DC (direct current) charging can be performed at a public charging station where it is charged with a very high charging power (up to 125 kW). This significantly reduces the charging time.

1. Remove the protective cap and stick it on the hanger.
2. Insert the charging station connector into the charging socket.
3. The LED light (charging process indicator) on the charging socket flashes or briefly flashes white.
4. Activate the charge via mobile app, charger screen, or other instructions on the charger.
5. The charge starts immediately.

During Charging

• When the charging process is operating normally, the display on the charging socket pulses green.
• There is a fault if the red charging process indicator comes on.

After Charging
When the desired level of charge is reached, the charging process indicator on the charging socket turns green. Removing the charging connector:

1. Unlock the vehicle.
2. Press the release button on the charging connector and remove the charging connector.
3. If “Automatically release connector” is activated in the charging settings, the charging connector is automatically unlocked after the charging process.
4. Disconnect the charging cable from the power supply and replace the protective cap.
5. Close the charging socket flap until it audibly engages.

Scheduled Charging via the Infotainment System
Charge scheduling can be used to limit when the ID.4 charges in order to take advantage of off-peak electricity rates (if you are enrolled in a plan from your electrical utility that offers variable rates), or to ensure the ID.4 is freshly charged for a planned journey.
To set up a charging schedule:

1. Save a charger location by opening the Vehicle Settings menu, then the location pin in the left column.
2. Tap “Add current position as a charging location” and enter a name for the location.
3. Tap one of the timer icons to open the scheduling menu.
4. Tap the > icon on one of the timer options.
5. Set the desired departure time and select the days of the week for this departure. To enable, check the box next to the desired departure time. You can also set the Climatronic system to have the cabin pre-conditioned for the departure. Heating the cabin in cold weather also warms the battery for better performance.

To set the desired temperature:

1. Press the Home button.
2. Tap
3. Tap
4. 4. Set the desired temperature via
5. Enable “Include climate control” in your charge schedule.

Windows and Interior Locking

Windows
The driver’s side door in the ID.4 only features two window switches, but can control all four of the vehicle’s windows.
Opening the rear windows on the ID.4
To open the rear windows in your ID.4:

1. Tap the REAR control to activate operation of the rear power windows. When activated, the control function light comes on.
2. To open the window, press the switch. To close, pull the switch.
3. Briefly tap the REAR control again to deactivate rear window operation.

Using the Child Lock

Press the control to deactivate the power window buttons in the rear doors. The electric child safety door lock is switched on at the same time.

Interior Lock Button

When the lock button is illuminated yellow, the doors are locked. If the button is not illuminated, the doors are unlocked.

Seats

Adjusting the Seats in your ID.4
Seat comfort in the ID.4 can be precisely tailored to meet the needs of the driver, with six-way adjustable seats with power recline, or 12-way power- adjustable seats with memory and massage, depending on trim level. The driver and passenger seat will have a set of a controls located on the sideboard of the seat.

1. Slides the seat forward or back.
2. Adjusts the backrest angle.
3. Raises or lowers the seat cushion.
4. Adjusts the 4-way lumbar (if equipped).

Memory Seats

1. Adjust the driver’s seat and outside mirror positions to your preferred positions.
2. Press and release the SET button.
3. Press and hold the Memory button 1 or 2 until the chime sounds.

If your ID.4 comes equipped with the massage feature, it can be turned on by pressing the switch that is located on the left side of the seat, above the seat position controls. When the back massage feature is switched on, the lumbar support moves and massages the lumbar region of the back.

Recalling Stored Memory Settings

• With the vehicle stopped and the ignition ON, press and hold the corresponding memory button.

Trunk Lid

Adjusting the Trunk Lid Opening Angle
If the space behind or above the vehicle is not large enough to allow the trunk lid to open completely, you can change how far the trunk lid opens.

1. Interrupt the opening or closing process at the desired open position. It must be at least half open.
2. Press and hold the button in the trunk lid until the emergency flashers flash once and the vehicle makes an audible alert.
3. The adjusted opening angle is saved.

Easy Open/Easy Close

The trunk lid of the ID.4 can be raised and lowered hands-free, for easy loading and unloading. To operate Easy Open, with the vehicle key near the trunk:

1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper.
3. Remove your foot quickly away from the sensor area.
4. Visual feedback is given via the turn signals.
5. The trunk lid will open.

To operate Easy Close, with the vehicle key near the trunk:

1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper.
3. Remove your foot quickly away from the sensor area.
4. A continuous chime will confirm successful activation.
5. Walk away from the trunk area. The chime will continue as the trunk closes. All valid vehicle keys must be removed from the area near the trunk lid for the operation to begin.

Pairing a Compatible Phone

1. Be sure to check your phone’s compatibility at www.knowyourvw.com/bluetooth.
2. With the ignition on and the vehicle in Park, turn the Infotainment system on. Your vehicle’s Bluetooth system will be in “discovery” mode.
3. From the Bluetooth menu on your phone, search for new devices and select MY VW XXXX (last four digits of VIN).
4. A connection request will appear on the Infotainment display.
5. Press Yes on the Infotainment display if the PIN matches the PIN displayed on your phone.
6. If the PIN does match, press either Pair or OK, depending on which option your phone displays.
7. Allow contacts to sync when prompted.

Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone will be shown within the Infotainment system. Switching between phones requires tapping the phone name in the top right of the Phone screen in the infotainment system, then selecting the desired phone from the drop-down menu.

Voice Recognition via Volkswagen NativeInfotainment
Many functions of the ID.4—including navigation, climate control, media and telephone—can be controlled using the built-in voice recognition system. Voice control can either be launched using the Talk button on the multi-function steering wheel or by using the activation word, “Hello ID.”, similar to how you would activate a digital assistant at home.
To enable activation with the activation word:

1. Tap Home on the touchscreen and then select the settings icon
2. Tap Voice control, then Activation word.

To launch the voice control with the multifunction steering wheel button:

• A short press of the Talk button will launch the in-vehicle voice recognition.
• will launch the digital assistant of a connected compatible mobile device. A variety of voice prompts are available depending on which language has been set in the Infotainment system, and whether there is an active VW Car-Net account for the vehicle. For full details and a list of compatible languages, please refer to the Owner’s manual.

Voice Recognition Tips

• The contact must be said exactly as it is stored in your phone’s contact list.
• If multiple numbers are stored per contact, you may use the shortcut “Call John Smith work”, or the system may ask you to choose, e.g., work, mobile, home, etc.

Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the OK button on the multi-function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button on the right side of the multi-function steering wheel.

End a Call

Press the red Phone icon within the phone menu of the Infotainment display.

Cancel Active Voice Recognition or Active Route Guidance

When Voice Recognition is activated, press the Voice Control button say “Cancel.”

Wireless Charging

Wirelessly Charging a Mobile Device
Qi-capable mobile devices can be charged wirelessly in the center console between the front driver and passenger armrests.

1. Locate the liner mat with the phone symbol. This symbol indicates the center of the charging pad, as a point of reference.
2. Remove any foreign objects from the liner mat.
3. Place your device on the charging pad so its display is facing upward and its Qi charger is over the phone symbol.
4. The infotainment display will confirm that the charging process has started.

Light and Vision Panel

Turning on the Lights

1. Switch on the ignition
2. Tap the button repeatedly until the desired light setting is highlighted in the ID Cockpit Screen, and illuminated on the touch panel.

App-Connect

Volkswagen App-Connect makes your Volkswagen more like a friend. To start App- Connect, pair your smartphone to your VW’s Bluetooth and watch as your select apps appear on the touchscreen display of your Volkswagen. Need a couple extra bars on your phone’s battery? Plug your compatible phone into your VW’s USB port, or use the wireless charging mat in the center console and enjoy all the same benefits, while getting a charge.

Wireless App-Connect with Apple CarPlay Integration
To connect:

1. Ensure you are running the latest version of iOS on your iPhone.
2. Pair your phone to the Volkswagens Infotainment system with Bluetooth.
3. A prompt will display on the vehicle touchscreen asking if you want to use Bluetooth or Apple CarPlay.
4. Select Apple CarPlay. If this is the first time, accept the confirmation on your iPhone®.

Apple CarPlay®
Apple CarPlay is a smart way to use your iPhone while you drive your Volkswagen. With an updated user interface that helps you control tunes, turns and Siri® suggestions, a calendar app that lets you view and manage your day, and maps that reveal more of what’s around you, getting there just got a whole lot easier—and a lot more fun.*

1. Ensure you are running the latest version of iOS on your iPhone.
2. Unlock your iPhone and plug it into the USB port using a certified lightning cable.
3. A screen will appear on the Infotainment system stating that a new device has been detected and will ask “Do you want to connect with Apple CarPlay?” Select Connect.

Features

Apple CarPlay features Siri voice control. Siri must be enabled on the device to use Apple CarPlay. There are two ways to activate Siri:

• Press and hold the Voice Control button on the multi-function steering wheel until you hear the tone, which activates Siri.
• Press and hold Home on the touchscreen to activate Siri.

1. 1. Home: Two features include:

2. Return to the Apple CarPlay home screen or to the Apple
   CarPlay Dashboard.

3. Long press to activate Siri.

4. Phone: Siri can help you make calls, return missed calls and listen to voicemail.

5. Maps: Opens Apple Maps for turn-by-turn directions, traffic conditions, immersive 3D experiences and estimated travel time. Siri can also help with directions. Activate Siri and say “Navigate to” and your destination

6. Messages: Siri can send, read and reply to your text messages for you.

7. Tapping the Volkswagen Logo icon simply takes you to the Volkswagen native user interface with all the features and functions of Apple CarPlay still active.

8. To charge iPhone only, disconnect from Apple CarPlay by pressing the Volkswagen Logo icon, then select Disconnect on the touchscreen. This will allow Bluetooth® while charging iPhone. Always pay careful attention to the road, and do not drive while distracted. Not all features are available on all operating systems. Standard text and data usage rates apply. App-Connect features require compatible device, operating system and mobile apps. See mobile device and app providers for terms and privacy.

Wireless App-Connect Android Auto
To connect:

1. Ensure you are running the latest Android™ OS on your device.
2. Pair your phone to the Volkswagens Infotainment system with Bluetooth.
3. Select Use Android Auto or select Cancel for Bluetooth connection.

Android Auto™
Use some of your favorite Android applications on the road through your Volkswagen’s infotainment screen. You can talk to Google on Android Auto to get driving directions, send a text, or place a phone call, hands-free. Android Auto is made to help you focus on the road while having fun along the way.

1. Ensure you are running the latest Android™ OS on your device and download Android Auto from the Google Play Store. An active Google Account and an internet connection is required. If you’re using Android 10 or higher, the app is already on your phone.*
2. Plug your Android phone into the USB port using a certified USB Cable.
3. Press the App key on your touchscreen.
4. Select Android Auto on your touchscreen. Ensure phone is unlocked OR pair your Android phone to your infotainment system’s Bluetooth connection, then select “Use Android Auto” in the pop-up.
5. Select OK on your touchscreen for data transfer prompt.
6. Follow instructions on your device to continue setup.
7. Android Auto will appear on the Infotainment touchscreen once all the prompts have been accepted on the device.

1. Google Assistant: Use your voice to easily send messages, get directions, control media and more. Just say “Hey Google,” long-press the Voice Control button on the multi-function steering wheel, or tap the Microphone icon on the touchscreen to get started.
2. Navigation: Predictive navigation provides turn-by-turn directions, traffic conditions and estimated travel time. Android Auto can predict where you want to go next based on your calendar and recent destinations.
3. Phone: Listen and reply to text messages, make calls or check your voicemail.
4. Home Screen: Takes you back to the home screen of Android Auto.
5. Music and Audio: Use your touchscreen to access to your favorite artists, songs and playlists. Android Auto lets you stream from apps such as Pandora, Spotify and iHeartRadio.

Tapping the Exit icon simply takes you to the Volkswagen native user interface, then select Disconnect if you wish to completely disconnect Android Auto.

Warning and Indicator Lights

For additional information on indicator lights, refer to your vehicle’s Owner’s Manual.

References

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