SAMSUNG HG75Q60A Smart TV Installation Guide
- June 14, 2024
- Samsung
Table of Contents
- SAMSUNG HG75Q60A Smart TV
- Product Information
- Product Usage Instructions
- What’s in the Box
- The Samsung Smart Remote
- Controlling external devices with a Samsung Smart Remote – Using the
- Initial Setup
- The Connection Panel
- Connections
- Setting the Hotel Option menu
- Editing Channels
- Specifications and Other Information
- Dimensions
- Licenses
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SAMSUNG HG75Q60A Smart TV
Product Information
Specifications:
- Model: HG43Q60A, HG50Q60A, HG55Q60A, HG65Q60A, HG75Q60A (Singapore, Saudi Arabia Only: HG43Q60AAAW / HG50Q60AAAW / HG55Q60AAAW / HG65Q60AAAW / HG75Q60AAAW / HG50Q60AAAU / HG55Q60AAAU / HG65Q60AAAU / HG75Q60AAAU)
Product Usage Instructions
Before Reading This Install Guide
This TV B2B (Business to Business) model is designed for hotels or other
hospitality businesses. It supports a variety of special functions and lets
you limit some user (guest) controls. Figures and illustrations in this
Install Guide are provided for reference only and may differ from the actual
product appearance. Product design and specifications may change without
notice.
Operational Modes
The TV has a Hotel Option menu that lets you easily set its various
hospitality functions. Please see page 29 of the user manual for more details.
The menu also allows you to activate or deactivate some TV and hospitality
functions to create your optimal hospitality configuration.
Still Image Warning
Avoid displaying still images (such as JPEG picture files) or still image
elements (such as TV channel logos, panorama or 4:3 format images, stock or
news bars or crawls) on the screen for extended periods. Continuously
displaying still pictures can cause uneven screen wear, which will affect
image quality. To reduce the chance of this effect occurring, please follow
the recommendations below:
- Avoid displaying still images for extended periods.
- Use screen saver or sleep mode when the TV is not in use.
- Adjust the picture settings to reduce brightness and contrast.
Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the
table below for an explanation of symbols that may be present on your Samsung
product.
Before Reading This Install Guide
This TV B2B (Business to Business) model is designed for hotels or the other
hospitality businesses, supports a variety of special functions, and lets you
limit some user (guest) controls.
Figures and illustrations in this Install Guide are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.
Operational Modes
This TV has two modes: Interactive and Standalone mode.
- Interactive mode: In this mode, the TV communicates with and is fully or partially controlled by a connected Set Back Box (SBB) or Set Top Box (STB) provided by a hospitality System Integration (SI) vendor. When the TV is initially plugged in, it sends a command that attempts to identify the SBB or STB connected to it. If the TV identifies the SBB or STB and the SBB or STB identifies the TV, the TV gives full control to the SBB or STB.
- Standalone mode: In this mode, the TV works alone without an external SBB or the STB. The TV has a Hotel Option menu that lets you easily set its various hospitality functions. Please see page 29. The menu also lets you activate or de-activate some TV and hospitality functions so you can create your optimal hospitality configuration.
Still image warning
Avoid displaying still images (such as jpeg picture files) or still image
elements (such as TV channel logos, panorama or 4:3 format images, stock or
news bars or crawls) on the screen. Displaying still pictures continually can
cause uneven screen wear, which will affect image quality. To reduce the
chance that this effect will occur, please follow the recommendations below:
- Avoid displaying the same TV channel for long periods.
- Always try to display a full screen image.
- Reduce brightness and contrast to help prevent the occurrence of after-images.
- Use all TV features designed to reduce image retention and screen burn-in.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the
table below for an explanation of symbols which may be on your Samsung product
.
- The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.
- Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
- Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
- Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
- Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an authorised dealer immediately.
- This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
- Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or electric shock.
- Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
- To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
- Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
- To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
- Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord’s plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
- If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorised dealer or Samsung service centre.
- Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.
- Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
- Use only a properly grounded plug and wall outlet.
- An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
- To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
- Store the accessories (batteries, etc.) in a location safely out of the reach of children.
- Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service centre.
- To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
- Do not expose this apparatus to dripping or splashing.
- Do not dispose of batteries in a fire.
- Do not short-circuit, disassemble, or overheat the batteries.
- CAUTION: There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
- WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
- Use care when touching the TV after it has been on for some time. Some parts can be warm to the touch.
What’s in the Box
Make sure the following items are included with your TV. If any items are missing, contact your dealer.
- The items’ colours and shapes may vary depending on the models.
- Cables not included can be purchased separately.
- Check for any accessories hidden behind or in the packing materials when opening the box.
The screen can be damaged from direct pressure when handled incorrectly. As shown in the figure, make sure to grip the edges of the screen when you lift the TV.
For India only
This product is RoHS compliant.
This marking on the product, accessories or literature indicates that the
product and its electronic accessories should not be disposed of with other
household waste at the end of their working life. To prevent possible harm to
the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources. For more information on
safe disposal and recycling visit our website www.samsung.com/in or contact
our Helpline numbers-1800 40 SAMSUNG(1800 40 7267864) (Toll-Free)
Installing the LED TV Stand
-
Assembling the Stand and Components (HGQ60A*)**
-
For HGQ60AAAW / HGQ60AAAG model, refer to the next section. When installing the stand, use the provided components and parts.
-
Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
-
Insert the Stands into the slot on the bottom of the TV.
-
Slide and assemble it to the end line in the direction of arrow.
NOTE -
Make sure to distinguish between the front and back of each component when assembling them.
-
Make sure that at least two persons lift and move the TV.
-
-
Assembling the Stand and Components (HGQ60AAAW / HGQ60AAAG)
-
When installing the stand, use the provided components and parts.
NOTE -
Place a soft cloth over the table to protect the TV, and then place the TV so that its screen faces down toward the table surface.
-
Insert the Stands into the slot on the bottom of the TV.
-
Slide and assemble it to the end line in the direction of arrow.
NOTE -
Make sure to distinguish between the front and back of each component when assembling them.
-
Make sure that at least two persons lift and move the TV.
-
Installing the wall mount kit
You can mount the TV on the wall using a wall mount kit (sold separately
).
The wall mount kit (sold separately) allows you to mount the TV on a wall. For
detailed information on installing the wall mount, see the instructions
provided with the wall mount. Contact a technician for assistance when
installing the wall mount bracket. Samsung Electronics is not responsible for
any damage to the product or injury to yourself or others if you select to
install the TV on your own.
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall.
In particular, ensure your children do not hang on or destabilise the TV. This
action may cause the TV to tip over, causing serious injuries or death. Follow
all safety precautions provided in the Safety Flyer included with your TV. For
added stability and safety, you can purchase and install the anti-fall device.
Preventing the TV from falling
- Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.
- You may need additional material such as wall anchors depending on the type of wall.
- Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
- For the screw specifications, refer to the standard screw part in the table under “Wall Mount Kit Specifications (VESA)”.
- Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
- Install the TV near the wall so that it does not fall backwards.
- Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.
Wall Mount Kit Specifications (VESA)
Install your wall mount on a solid wall perpendicular to the floor. If you are
attaching the wall mount to building materials other than plaster board,
contact your nearest dealer. If installed on a ceiling or slanted wall, the TV
may fall and cause severe personal injury.
- The wall mount kit is not supplied, but sold separately.
- NOTE
- Standard dimensions for wall mount kits are shown in the table below.
- Samsung wall mount kits contain a detailed installation manual. All parts necessary for assembly are provided.
- Do not use screws that do not comply with the VESA standard screw specifications.
- Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set.
- For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
- Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.
- Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.
- Do not mount the TV at more than a 15 degree tilt.
- Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 10 cm between the TV
and other objects (walls, cabinet sides, etc.) to ensure proper ventilation.
Failing to maintain proper ventilation may result in a fire or a problem with
the product caused by an increase in its internal temperature.
- When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.
The Samsung Smart Remote
About the Buttons on the Samsung SolarCell Remote (Samsung Smart Remote)
- The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model.
- The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV.
- A button without a description in the image below is not supported on the product.
Pairing the TV to the Samsung Smart Remote
When you turn on the TV for the first time, the Samsung Smart Remote pairs
to the TV automatically. If the Samsung Smart Remote does not pair to the TV
automatically, point it at the remote control sensor of the TV, and then press
and hold the buttons labelled and as shown in the figure on the left
simultaneously for 3 seconds or more.
Charging the battery
- It is recommended to use an original Samsung charger. Otherwise, it may cause performance degradation or failure of the product. In this case, the warranty service is not applicable.
- When the remote control does not work due to low battery, charge it by using the USB-C type port.
Fire or explosion may occur, resulting in damage to the remote control or personal injury.
- Do not apply shock to the remote control.
- Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control.
- When the remote control is damaged or you smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service centre.
- Do not arbitrarily disassemble the remote control.
- Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.
Controlling external devices with a Samsung Smart Remote – Using the
Universal Remote
You can control external devices connected to the TV using a Samsung Smart Remote. To control external devices, register them by following instructions.
- The images on your TV may differ from the images accompanying the instructions depending on the model and geographical area.
- Go to the Hotel Option menu, and then select Universal Remote Setting. The Universal Remote Setup screen appears.
- Hotel Option menu > Universal Remote > Universal Remote Setting
- If the TV is connected to a set-top box, select Cable/Satellite Box.
- Select your service provider from the list in the screen. If your service provider is not listed, search manually.
- Select the HDMI port on the TV to which the set-top box is connected.
- Press the CH button on the remote control according to the instructions on the screen in order to test whether the TV and the set-box operate correctly when you press the remote control buttons.
- If the TV and the set-box operate correctly, select Yes. The setup is completed. Go to step 7.
- If the TV and the set-box do not operate correctly, select No. Go to step 6.
- Follow the instructions on the screen to search for the model number of the set-top box connected to the TV. When the model number is found, repeat step 5 for the operation test.
- When you have completed all the settings, select Done in the following screen:
- This function may not be supported depending on the model or geographical area.
- You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV’s remote control without any additional setup.
- Specific external devices connected to the TV may not support the universal remote feature.
- Do not place any obstacles in front of an external device and TV’s logo. It may cause signals from the remote control to be transmitted improperly.
- The TV memorises both the external device and its connection port (HDMI 1, HDMI 2, etc.).
Downloading the Universal Remote icon
-
Store the following files in the root directory of your USB device:
- The image on your TV may differ from the image above depending on the model and geographical area.
-
Go to the Hotel Option menu, and then select Universal Remote Icon DL.
- Hotel Option menu > Universal Remote > Universal Remote Icon DL
- The Universal Remote Icon DL is only available after you have completely set up the Universal Remote.
Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV’s basic settings to suit your viewing environment. If you already completed the Initial Setup, run the Initial Setup again using the following menu.
- Hotel Option menu > System > TV Reset
- If you select TV Reset, the TV resets all values to their factory defaults. When the TV turns off, press the Power button on the remote control to turn on the TV. The TV starts the Initial Setup.
- The Initial Setup steps may differ with the model or geographical area.
- Select the region settings
- Before select region, refer to the country list information on the right.
- If you select the incorrect region, execute TV Reset again after the Initial Setup is completed.
- If the region is changed, the TV automatically turns off and on.
- Selecting your TV installation type
- Basic TV Setup: Select to proceed to the next step to set the basic options for using your TV.
- Cloning Mode: Copy the system settings from the USB or server to the TV.
- Factory Menu: End Initial Setup and go to Hotel Option menu directly.
- Follow the instructions on the screen to configure the settings for your own viewing environment.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV,
and then use the Control menu. The Control menu appears when the TV Controller
button is pressed while the TV is On. For more information about its usage,
refer to the figure below.
- The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please remove the protective film.
The Connection Panel
- The colour and shape of the product may differ depending on the model or geographical area.
- When connecting an external device, match the colour of the connection port to the cable.
- Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off.
-
VARIABLE AUDIO OUT
Used for the audio output to the Bathroom speaker. Connect the Volume Control Box on the Bathroom Wall and the VARIABLE AUDIO OUT port. -
VOL-CTRL
Used to control the volume of the Bathroom speaker. Connect the Volume Control Box on the Bathroom Wall and the VOL-CTRL port. -
USB (5V 0.5A), USB (HDD 5V 1A)
- Connector for software upgrades and Media Play, etc.
- Service connection.
-
LAN IN / LAN OUT
To connect a LAN cable, use a CAT 7 (STP type) cable for the connection. (100/10 Mbps) Shielded Twisted Pair -
HDMI IN 1, 2 (eARC), 3
Connects to the HDMI jack of a device with an HDMI output.- No separate sound connection is needed for an HDMI to HDMI connection. HDMI connections carry both audio and video.
- It is recommended that the external device of the HDMI 1.3 or 1.4 version will be used with this TV. If you meet the compatible problem like no sound or the abnormal screen or etc with the device of the HDMI 1.2 version, contact to the Samsung customer care centre.
-
SERVICE
Connect this port to the port on the optional RJP (Remote Jack Pack). This will allow you to connect external devices (Camcorder, PC, DVD players etc.) easily. -
DATA
- Used to support data communication between the TV and the SBB or STB.
- Connects using RJ-12 TV type plugs.
-
ANT IN (SATELLITE), (Aerial/CABLE) / ANT IN
To view television channels correctly, the TV must receive a signal from one of the following sources:- An outdoor antenna / A cable television system / A satellite receiver
-
DIGITAL AUDIO OUT (OPTICAL)
Connects to a Digital Audio component.
Connections
Connecting to your Internet network
You can set up your TV so that it can access the SMART TV applications through
your local area network (LAN) using a wired or wireless connection.
- After you have physically connected the TV to your network, you must configure the network connection to complete the process. You can configure the connection after the Initial Setup process, through the TV’s menu (Hotel Option menu > Network > Network Setup).
Establishing a wireless Internet connection
Connect the TV to the Internet using a wireless access point or modem
.
- This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE 802.11n. Otherwise, when you play video over a network connection, the video may not play smoothly.
- Some of the IEEE 802.11 communication protocols may not be supported depending on the model or geographical area.
- To use a wireless network, the TV must be connected to a wireless access point or modem. If the wireless access point supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
- Select a channel that is not currently in use for the wireless access point. If the channel set for the wireless access point is currently being used by another device, the result is usually interference and/or a communications failure.
- Most wireless networks have an optional security system. To enable a wireless network’s security system, you need to create a security key using characters and numbers, and then enter that key into the access point through its menu. You then must enter this security key into any other devices you want to connect to the wireless network.
Network Security Protocols
The TV only supports the following wireless network security protocols:
- Authentication Modes: WEP, WPAPSK, WPA2PSK
- Encryption Types: WEP, TKIP, AES
In compliance with the Wi-Fi certification specifications, Samsung TVs do not
support WEP or TKIP security encryption in networks running in the 802.11n
mode. If the wireless access point supports WPS (Wi-Fi Protected Setup), you
can connect the TV to your network using PBC (Push Button Configuration) or a
PIN (Personal Identification Number). WPS automatically configures the SSID
and WPA key settings.
Your Smart TV cannot connect to uncertified wireless access point.
Establishing a wired Internet connection
There are three main ways to connect the TV to your network using cable,
depending on your network setup. They are illustrated below:
- The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
- To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
- Shielded Twisted Pair
Mobile Network
Depending on the model or geographical area. While connecting to the mobile
network, some functions might be unavailable. Refer to the following diagram
and insert the Mobile Dongle into the USB port. The Mobile Dongle must be
connected to the TV in order to connect to the mobile network. However, the
Mobile Dongle is sold separately and is not available from Samsung. If you
have any problems using online services, please contact your Internet service
provider.
- When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this case, use a USB extension cable to connect a large mobile dongle to a USB port.
Supported mobile service providers and Model No
For more information, refer to the e-Manual.
Connecting the TV to a SBB or STB
Connect the DATA port of the TV to the ETH MODEM port of the STB (SBB) with
the Data cable.
-
The ETH MODEM port name that you connect the Data Cable to may differ depending on the SBB or STB type.
-
IR signals sent by the remote control to the TV or SBB / STB must meet the following specification to use IR pass through function.
IR signal receiver specification- Band pass filter centre frequency: 37.9 ㎑
- Carrier Frequency, Duty 50%
- Minimum Burst Length (tburst): 12 pulses (316 us)
- Minimum Gap Time Between the burst (tburst gap): 16 pulses (422 us)
- Minimum Gap Time between the data commands (tpause): 25 ㎳
List of Hospitality SI Vendors and compatible data cables supplied with the TV
- Confirm you are using the correct data cable for your SI vendor. Refer to the code label on the data cables.
- Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV.
- RX and TX notation is based on TV.
- Operation Specification of Data Cable(RJ12): RS232
Connecting the Bathroom Speakers
You can connect the Bathroom Speakers using the following method.
Connecting through the Variable Output (available without an external amplifier)
- The rear panel may differ depending on the model.
- Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel.
- Connect the VOL-CTRL port of the TV to the Volume Control Box Switch port on the Bathroom Wall of the hotel.
- The maximum speaker output is 4W, 8Ω.
- The VARIABLE AUDIO OUT port supports MONO sound out only.
- Installing the Volume Control Box
- If you configure the Volume Control Box as shown in the figure, you can control the volume of the bathroom speakers.
- The port that connects the Volume Control Box to the TV is a 3.5 mm normal Phone jack.
- Volume Control Box switch is a Tact switch.
- Setting the Sub AMP Mode
- 0: Turns the Sub AMP function off (PWM off).
- 1: Determines the Sub volume according to the TV speaker sound volume. The TV speaker sound and VARIABLE AUDIO OUT volume are determined according to the Power On Volume Num, the Min Volume, and the Max Volume values in the Hotel Option menu.
- 2: Determines the volume according to the Volume Control Box setting.
- VOL-CTRL Port Specifications
- Speaker Wire: Use speaker cable no more than 25 m in length.
Setting the Hotel Option menu
To access the Hotel Option menu, press the following buttons on the Samsung Smart Remote:
- Press the +/- button.
- Press the up directional button.
- Press the down directional button.
- Press the Select button.
To control the TV functions in the Hotel Option menu, the TV has the Standalone mode.
- SI Vendor: OFF / Movielink / Swisscom / SSCP
After a menu appears, follow these general directions to navigate and change values:
- Use the directional buttons on the remote control to move from menu item to menu item.
- Press the Select button on the remote control to select a menu item. The screen displays that menu item only.
- Press the left or right directional button to change a value. The right directional button increases numerical values. The left arrow button decreases numerical values.
- When the screen is displaying one menu item, you can press the up or down directional button to display the next or previous menu item.
- Press the button to exit the current menu item and go to a higher menu level.
- To exit a Hotel Option menu, turn off the TV, and then turn it on again. Any changes you made are saved except changes to SI (System Integration) vendor. For changes to SI vendor, you must turn the TV off, wait until the power indicator at the bottom of the TV glows steadily. And then unplug the TV’s power cord, wait for the power indicator to go off, and then plug the TV’s power cord in again.
Hotel Option menu items
To exit from this menu, turn off (or turn off and unplug the power cable if
you have changed SI vendor) the TV, and then turn on again. Any changes you
made are saved.
- The menu items may not be supported depending on the model or geographical area.
Hotel Option menu Item | Description |
---|
Hospitality Mode
| Select Hospitality Mode.
• Interactive : TV works with an SI STB or SBB.
• Standalone : TV works alone, without an SI STB or SBB.
SI Vendor
| • Interactive : Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / IBahn / Magilink / Otrum / Siemens / Amino / MDC / Enseo
• Standalone : OFF / Movielink / Swisscom / SSCP
SI Config
|
MDC ID Settings
| This function is only available when set to Hospitality Mode : Interactive , SI Vender : MDC.
TV Version
| This function is only available when set to Hospitality Mode : Interactive , SI Vender : Magilink.
Power On
|
Power On Channel
| Set the channel to display when the TV is turned on.
• User Defined : Lets you set the channel number manually on Power On Channel Num. See Power On Channel Num below.
• Last Saved : If you select this item, when the TV is turned on, it displays the channel it was displaying when it was turned off.
Power On Channel Num| When the TV is turned on, it switches automatically to this channel.
Power On Channel Type
| Select the type of the channel will be displayed when the TV is turned on.
ATV (analog air band), DTV (digital air band)
Power On Volume
| Set volume level when the TV is turned on.
• User Defined : Lets you set volume level manually.
• Last Saved : When the TV is turned on, it returns to the volume that had been set when the power had been turned off.
Power On Volume Num| The TV turns on with set volume level
in Standalone mode.
Min Volume| The minimum volume level the user can set in
Standalone mode.
Max Volume| The maximum volume level the user can set in
Standalone mode.
Power On Source| Select the input source to be displayed when
the TV is turned on.
Power On Option
| Determines the TV’s state when power returns after a power failure or after you have
unplugged the TV and then plugged it in again.
• Power ON : When the power returns, the TV turns on.
• Standby : When the power returns, the TV enters the standby mode.
• Last Option : Returns to its last power state. If it was in standby mode, it returns to standby mode. If it was on, it turns on.
Hotel Option menu Item | Description |
---|
Channel
|
Channel Setup
| Gives you direct, immediate access to some of the channel menu functions on the Broadcasting menu such as Auto Tuning , Programme Rating Lock , Audio Options , etc.
Channel Editor
| Lets you edit the channels stored in the TV’s memory.
• Change the channel numbers and names, manage genre and language groups and delete channels.
• Apply the Screen Off to channels you select. The Screen Off blanks out the video from a channel and outputs only audio.
• Lets you view information about each channel easily, without your having to
display each channel directly.
Mixed Channel Map
| Enables showing/browsing all antenna type (Aerial/Cable) channels at the same
time.
• ON : When set to on, guests can access the complete channel map irrespective of the selected antenna type. The Channel List / Channel Editor will also populate Aerial as well Cable type channels.
• OFF : When set to off, guest can access the channel map corresponding to the selected antenna type (Aerial/Cable) only. The Channel List / Channel Editor will only show the selected antenna type channels.
Dynamic SI
| • ON : Do not check the DTV programme channel number.
• OFF : Check the DTV programme channel number.
Channel Rescan Message
| When there is a mismatch between the data in the channel map and the transmitted data, the TV autotunes the channels to restore the data/parameters in the channel map.
• ON : When Channel Rescan Message is set to on, the OSD showing that the
channels are being rescanned will be displayed to the guest.
• OFF : When Channel Rescan Message is set to off, if the rescan message OSD
should not to be displayed to the guests.
MyChannel
| Enable or disable the MyChannel function.
• This function is not available when set to Hospitality Mode : Standalone.
TTX Widescreen Mode
| • ON : TTX should show in 16:9 picture size.
• OFF : TTX should show in 4:3 picture size.
Broadcasting Sel
| • DVB-C 6MHz: Receives 6 MHz bandwidth broadcast signals for cable DTV (DVB-C).
• DVB-C 8MHz: Receives 8 MHz bandwidth broadcast signals for cable DTV (DVB-C). If you change the function value, data in such as the channel list and the channel map may be reset. In this case, you must run Auto Tuning again.
Menu OSD
| Picture Menu Lock| Enable or disable the Picture menu.
Menu Display
| • ON : The main menu is displayed.
• OFF : The main menu is not displayed.
Channel Menu Display
| • ON : Broadcasting menu is enable for guest.
• OFF : Broadcasting menu is disable for guest.
Panel Button Lock
| Turning the TV Controller button operations on or off.
• Unlock : Unlocks TV Controller button.
• Lock : Locks TV Controller button.
• OnlyPower : Locks TV Controller button except the power off function.
Hotel Option menu Item | Description |
---|
Clock
|
Local Time
| Select the way to update the clock data
• Standalone : Manual / Time Channel / TTX
• Interactive : Manual / Time Channel / TTX / Auto
– Manual : The clock is set manually by the user when the TV is in Standalone mode.
– Time Channel : The clock is set from the selected channel.
– TTX : Bring up the time information from the TTX stream.
Time Channel Type
| Select the type of the channel to update the clock data.
DTV (digital air band)
• This function is only available Local Time set to Time Channel.
Time Channel Num
| Select the number of the channel to update the clock data.
• This function is only available Local Time set to Time Channel.
NTP Settings| Set up the server URL and time zone to use the network time.
External Source
|
USB Pop-up Screen
| When USB is connected to the TV :
• Default : A popup window appears.
• Automatic : This enters the USB content menu automatically.
• Disable : Neither the popup window nor the menu appears.
Bathroom Speaker
|
Sub Amp Mode
| Determines the bathroom speaker sound AMP operation mode.
• 0 : Turns the bathroom speaker sound AMP function off (PWM off).
• 1 : The bathroom speaker sound volume follows the TV speaker sound volume identically. The bathroom speaker sound volume is controlled by the TV remote control or TV Controller button.
• 2 : The bathroom speaker sound volume is controlled by the bathroom speaker volume controller.
Sub Amp Volume| The initial bathroom speaker sound volume after TV is turned on.
Power and Energy Saving
|
Brightness Reduction
| • ON : Turns on the energy saving function.
• OFF : Turns off the energy saving function.
Power Saving Mode Timer
| This function is only available when set to Hospitality Mode : Interactive , SI Vender : Magilink.
Cloning
| Clone TV to USB| Clone the current TV options to a USB
device.
Clone USB to TV| Clone the saved TV options on a USB device
to the TV.
Setting Auto Initialize
| If you set Setting Auto Initialize to On , the TV menu
items are restored again to their values cloned initially when the TV turns
off and then on.
Hotel Option menu Item| Description
---|---
Smart Service
|
Network Setup
| Run the Network menu to configure your TV’s network settings. You can set the
following items:
• Network Status : View the current network and Internet status.
• Open Network Settings : Connect to an available network.
• Reset Network : Restore the network settings to the factory default.
• Expert Settings : Configure advanced network settings.
Download by App ID| Enter the App ID. Only a registered ID can be entered.
Apps Editable
| Provide a way to enable or disable the Apps and Notification Settings menu.
• ON : Enable the Apps and Notification Settings menu.
• OFF : Disable the Apps and Notification Settings menu.
Ambient Editable
| Provide a way to enable or disable the Ambient Settings menu in Ambient Mode.
• ON : Enable the Ambient Settings menu.
• OFF : Disable the Ambient Settings menu.
Terms & Policy
| View the entire text of the Terms & Policy document.
• You must agree to the Smart Hub service agreement.
Smart Features
| Run the Smart Features menu.
• Autorun Smart Hub : If Autorun Smart Hub is set to On , the TV automatically displays the Home Screen when you turn on the TV.
Home App Preview Editor
| Edit and manage TV functions to be used from Home app. (This function is
available after installing the HotelHome app.)
Quick Settings Editor| Edit the items to be displayed in
Quick Settings and change their order.
Samsung Account| Create and manage your own Samsung account.
LAN OUT
| Enable/disable LAN Out. When enabled, the TV can work as a wired router for other
network devices.
VLAN ID
| Create separate VLAN (Virtual Local Area Network) groups. A 3-digit number can be entered between 1 and 255 for the VLAN ID.
Solution VLAN ID
| When VLAN (Virtual Local Area Network) is used, set a VLAN ID to be assigned to a Solution (such as SYNC, H.Browser etc.).
Device LAN ID
| Set a VLAN (Virtual Local Area Network) ID to be assigned to external devices
connected to the LAN OUT port.
Hotel Option menu Item | Description |
---|
Universal Remote
| Universal Remote Setting| Run the Universal remote setup function.
Universal Remote Type
| This function is only available when set to Hospitality Mode : Interactive , SI Vender : Samsung.
Universal Remote Icon DL
| Lets you download Universal Remote icons from USB device and applying downloaded icons to the connected Universal Remote source.
Security
|
Factory Lock
| Disable entry to Hotel Option menu.
• ON : The password is needed before entering Hotel Option menu.
• OFF : Disable this function.
Password Popup
| Enable or disable password input popup window. If this option is set to off, the TV will not display the password input popup window when entering the Hotel Option menu. If set to ON , the password input popup window appears.
Password Input
| If this function is enabled, the password input popup window appears which
asks for an 8-character security password. The admin must enter a password
before applying or updating security preferences. After the correct password
is entered, options such as Password Setting , Password Reset and
Security Mode are available.
Password Setting| User can change the password.
Password Reset| Password is reset to “00000000.”
Security Mode
| Provides password protected administrative functionality to enable or disable features of hospitality TV, such as USB , HDMI. To use this option, Security Mode set to ON. After Security Mode set to ON , options such as USB , HDMI are automatically enabled.
USB
| Enable or disable USB access. If this function is set to Disable , access to USB media is blocked. Clone USB to TV and TV Reset will be disabled in the Hotel Option menu.
HDMI
| Enable or disable HDMI access. If this function is set to Disable , Anynet+, HDMI source, HDMI type external channels will not be accessible to the user.
TTX Security
| If this option is set to Disable , the TTX feature will not work even if you press the button on the Samsung Smart Remote and then select TTX/MIX.
DRM
|
DRM Mode
| Configures DRM support.
• OFF : Turns off DRM support.
• LYNK DRM : Select to turn on LYNK CAS support only.
• Pro:idiom : Select when there are any Pro:Idiom channels.
• LYNK DRM , PI : Select when there are LYNK-DRM and Pro:Idiom channels at the same time.
Hotel Option menu Item | Description |
---|
System
|
Self Diagnosis for HTV
| Lets you check the state of Pro:Idiom and its communication with the SI STB or SBB. If you have any problems with the Pro:idiom encryption channel or the communications with the SI STB or SBB, use this diagnosis function. If PI DTV Channel Key Loss (Pro:Idiom DTV Channel Key Loss) appears to have failed and the Pro:Idim encryption channel has failed to play content, first check the broadcasting systems related to Pro:Idiom encryption. If your broadcasting system does not have a problem, contact Samsung Service. If STB SI Vendor Setting appears to have failed and communication with the SI STB or SBB has failed, first check your SI STB or SBB. If your SI STB or SBB does not have a problem, contact to Samsung Service.
Self Diagnosis for TV
| Run the Device Care menu.
• Start Picture Test : Use this test when you experience a problem with your TV’s picture.
• Start Sound Test : Use this test when you experience a problem with your TV’s sound.
• Signal Information : Show digital broadcasting signal information.
• Reset Smart Hub : Reset the Smart Hub and Samsung account settings stored on your TV.
• Reset : Restore all TV settings, excluding network settings, to the factory defaults. (Not available)
System Manager
| Gives you direct, immediate access to System Manager functions such as Time , Language , Change PIN.
System Manager allow you to adjust your TV’s system and customise settings for your viewing environment.
OTN Update
| Lets you upgrade the TV Software over the network when a valid upgrade file is
present on server.
• OTN Update changed to ON and disabled when Enrollment Status in LYNK Cloud
is Yes.
SW Update| Lets you upgrade the TV Software with a USB device.
About This TV| Display the Samsung web site, and product and
software information.
Standby LED
| When the TV is in standby mode, you can configure the settings of the power indicator.
• ON : The LED is on.
• OFF : The LED is off.
TV Reset| Returns all settings on the TV to their factory defaults.
Hotel Option menu Item| Description
---|---
LYNK
Cloud
| Enrollment| Lets you enroll the TV with LYNK Cloud solution.
Enrollment Status| Check the status of the TV enrollment in the
LYNK Cloud service.
*Virtual Standby
|
Virtual Standby Mode
| When the AC power cord is plugged in and the power is off, this option maintains the TV’s important features even after the screen is off.
• Electricity consumption may vary depending on the environment.
Reboot Time
| After the TV power is off (in Virtual Standby Mode ) if there
is no input from the user within the set Reboot Time , the TV will
reboot and enter Virtual Standby Mode again.
Room Number| You can set the room number of the TV’s location.
H.Browser Solution
| H.Browser Mode| You can turn on or off the H.Browser Mode
and run the H.BrowserWeb App.
H.BrowserVendor| You can select the H.BrowserVendor.
URL Launcher Setting
| H.Browser Solution settings menu
• Install Web App : Enter the H.Browser server URL where Web App and sssp_config. xml files are located.
• Uninstall : You can delete the installed Web App.
• Timeout setting : Set the timeout period for connecting to the URL.
• Developer Mode : If you used Tizen Studio (SDK) for development, you can connect
to the Host PC (which SDK is installed) to use the development tool.
- This function is available when Enrollment Status in LYNK Cloud is set to ON.
- Refer to the manual of each solution for details about functions and settings of the solutions such as LYNK Cloud.
USB Cloning
-
Hotel Option menu > Cloning
The USB cloning function lets you download user-configured settings (Picture, Sound, Broadcasting, and Hotel Option menu) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility.- After cloning, certain features are applied when the TV is turned on again.
Cloning TV to USB: Copies stored menu settings from a TV to a USB device
- Hotel Option menu > Cloning > Clone TV to USB
1. Insert a USB device into the USB port on the rear of the TV.
2. Go to the Hotel Option menu.
3. Press the up or down directional button to select Clone TV to USB, and press the Select button on the remote control.
4. The cloning message is displayed.
* The clone folder will be labelled T-NKMUABC.
* The cloned values include the values on the guest side menu (Picture, Sound, Broadcasting and so on) and the Hotel Option menu.
Cloning USB to TV: Copies menu settings and channel data in a USB device to
a TV
Shortcut: Turn the TV off, insert the USB device, turn the TV on, and
then press the Select button on the remote control for 5 seconds.
To clone data to the TV using the Hotel Option menu, follow these steps:
- Turn the TV off.
- Insert the USB device into the USB port on the rear of the TV.
- Turn the TV on.
- Go to the Hotel Option menu.
- Press the up or down directional button to select Clone USB to TV, and press the Select button on the remote control.
- The message Clone settings from USB to TV is displayed. Press the Select button on the remote control.
- If there is no file to copy on the USB device or the message that there is no file appears, check the folder on your USB device.
- The folder name should be T-NKMUABC.
- Tables that list the settings that are cloned in the Hotel Option menu begin on the next page.
- ” Turn the TV off, insert the USB device, turn the TV on, and press the Select button on the remote control for 5 seconds, then this menu is displayed.
Pre-condition for cloning (check point)
- Cloning should be done between same model (same SW version).
- Before cloning, all displays should be updated at the latest version (same SW version).
Settings Cloned in the Hotel Option menu
- The menu items may not be supported depending on the models.
Menu Item | Sub Item | Cloned or not |
---|---|---|
Hospitality Mode | Standalone / Interactive (Default : Standalone) | Yes |
SI Vendor
| Interactive: Samsung / 2M / Locatel / VDA / VDA-S / Acentic / Sustinere / Quadriga / ETV / Ibahn / Magilink
/ Otrum / Siemens / Amino / MDC / Enseo
Standalone: Off / Movielink / Swisscom / SSCP
|
Yes
SI Config
| MDC ID Settings| 00 ~ 99| Yes
TV Version| 1.0 / 2.0| Yes
Power On
| Power On Channel| User Defined / Last Saved| Yes
Power On Channel Num| ***| Yes
Power On Channel Type| ATV / DTV| Yes
Power On Volume| User Defined / Last Saved| Yes
Power On Volume Num| 0~100| Yes
Min Volume| 0~100| Yes
Max Volume| 0~100| Yes
Power On Source| TV / HDMI / HDMI/DVI / AV / COMP / PC / Last Saved| Yes
Power On Option| Power On / Standby / Last Option| Yes
Channel
| Channel Setup| ―| Yes
Channel Editor| ―| Yes
Mixed Channel Map| On / Off| Yes
Dynamic SI| On / Off| Yes
Channel Rescan Message| On / Off| Yes
MyChannel| On / Off| Yes
TTX Widescreen Mode| On / Off| Yes
Broadcasting Sel| DVB-C 6M / DVB-C 8M| Yes
Menu OSD
| Picture Menu Lock| On / Off| Yes
Menu Display| On / Off| Yes
Channel Menu Display| On / Off| Yes
Panel Button Lock| Unlock / Lock / OnlyPower| Yes
Menu Item| Sub Item| Cloned or not
---|---|---
Clock
|
Local Time
| Standalone Mode: Manual / Time Channel / TTX
Interactive Mode: Manual / Time Channel / TTX / Auto
|
Yes
Time Channel Type| DTV| Yes
Time Channel Num| ***| Yes
NTP Setting
| Network Time Protocol|
Use / Don’t Use
|
Yes
Server URL| Enter URL| Yes
Time Zone| Select Time Zone| Yes
External Source| USB Pop-up Screen| Default / Automatic / Disable| Yes
Bathroom Speaker| SubAmp Mode| 0~2| Yes
SubAmp Volume| 0~32| Yes
Power and Energy Saving| Brightness Reduction| On / Off| Yes
Power Saving Mode Timer| 0~99| Yes
Cloning
| Clone TV to USB| ―| No
Clone USB to TV| ―| No
Setting Auto initialize| On / Off| Yes
Smart Service
| Network Setup| ―| No
Download by App ID| ―| Yes
Apps Editable| On / Off| Yes
Ambient Editable| On / Off| Yes
Terms & Policy| ―| Yes
Smart Features| ―| Yes
Home App Preview Editor| ―| Yes
Quick Settings Editor| ―| Yes
Samsung Account| ―| No
Lan Out| On / Off| Yes
VLAN ID| On / Off| Yes
Solution VLAN ID| ―| Yes
Device VLAN ID| ―| Yes
Universal Remote
| Universal Remote Setting| ―| No
Universal Remote Type| Samsung / SI| Yes
Universal Remote Icon DL| ―| Yes
Menu Item| Sub Item| Cloned or not
---|---|---
Security
| FactoryLock| On / Off| Yes
Password Popup| On / Off| Yes
Password Input| ―| No
Password Setting| ―| Yes
Password Reset| ―| No
Security Mode| On / Off| Yes
USB| Enable / Disable| Yes
HDMI| Enable / Disable| Yes
TTX Security| Enable / Disable| Yes
DRM| DRM Mode| Off / LYNK DRM / Pro:idiom / LYNK DRM, PI| Yes
System
| Self Diagnosis for HTV| STB SI Vendor Setting|
“Si Name” Ok / Failure
|
No
Self Diagnosis for TV| ―| No
System Manager| ―| No
OTN Update| On / Off| Yes
SW Update| ―| No
Remote Management| ―| No
About This TV| ―| No
Standby LED| On / Off| Yes
TV Reset| ―| No
LYNK Cloud
| Enrollment| ―| No
Enrollment Status| Yes / No| No
Virtual Standby
| Virtual Standby Mode| On / Off| No
Reboot Time| Off / 5 / 15 / 30 / 60| Yes
Room Number| ―| No
H.Browser
Solution
| H.Browser Mode| On / Off| Yes
H.Browser Vendor| Others / Sonifi| Yes
URL Launcher Setting| ―| Yes
Setting Auto Initialize
Hotel Option menu > Cloning > Setting Auto Initialize
When you clone settings from one TV to another, you clone both the guest side
menu and hotel side menu settings: Picture, Sound, Broadcasting, and Hotel
Option menu. This lets you set nearly all of the menu values on your
hospitality TVs to the same, standard settings. If you allow guests access to
the guest side menus, for example the Picture menu, they can change the
settings in those menus so they are no longer standard. If you set the Setting
Auto Initialize function to on, the TV automatically restores (Initializes)
any guest side menu values to the cloned, standard values when the TV is
turned off and then turned on again. Note that Setting Auto Initialize works
on cloned guest side menu values only. Settings which have not been cloned are
ignored.
The table below lists the settings that are restored to their cloned values
when you set the Setting Auto Initialize function to on.
- The menu items may not be supported depending on the models.
Menu Item
Picture
| Picture Mode
Picture Size Settings
| Picture Size
Fit to Screen
Zoom and Position
Expert Settings
| Brightness
Contrast
Sharpness
Colour
Tint (G/R)
Apply Picture Settings
Picture Clarity Settings
| Picture Clarity
Judder Reduction
LED Clear Motion
Noise Reduction
Contrast Enhancer
Film Mode
Colour Tone
Menu Item
Picture
|
Expert Settings
|
White Balance
|
2 Point
| R-Gain
G-Gain
B-Gain
R-Offset
G-Offset
B-Offset
Reset
20 Point Settings
| 20 Point
Interval
Red
Green
Blue
Reset
Gamma
BT.1886
Shadow Detail
RGB Only Mode
Colour Space Settings
| Colour Space
Colour
Red
Green
Blue
Reset
Reset Picture
Sound
| Sound Output
Sound Mode
Wi-Fi Speaker Surround Setup
Expert Settings
| Balance
Equaliser
HDMI-eARC Mode
Digital Output Audio Format
Digital Output Audio Delay
Dolby Atmos Compatibility
Auto Volume
Sound Feedback
Reset Sound
Menu Item
Broadcasting
| Auto Tuning
Aerial
Programme Rating Lock
Apply Channel Lock
Dual Sound
Service Provider Settings
| Service Provider
About Service Provider
Open Service Provider Settings
Expert Settings
|
Audio Options
|
Audio Language
Settings
| Audio Language
Primary Audio
Language
Secondary Audio
Language
Audio Format
General
|
Accessibility
|
Voice Guide Settings
| Voice Guide
Volume
Speed
Pitch
TV Background Volume
Audio Description
Settings
| Audio Description
Audio Description Volume
Subtitle Settings
| Subtitle
Subtitle Mode
Subtitle Language
Primary Subtitle Language
Secondary Subtitle Language
Sign Language Zoom
Settings
| Sign Language Zoom
Edit Sign Language Zoom
Picture Off
Multi-output Audio
High Contrast
Enlarge
Greyscale
Menu Item
General
|
Accessibility
| Colour Inversion
Remote Button Repeat Settings| Slow Button Repeat
Repeat Interval
Network
| Network Status
Open Network Settings
Cast
Reset Network
Expert Settings
| Power On with Mobile
IP Remote
Wi-Fi
System Manager
|
Time
|
Clock
| Clock Mode
Date
Time
Time Offset
Time Zone
Sleep Timer
Alarm
Language
Samsung Account
Device Name
Screen Saver
Change PIN
External Device
Manager
| Anynet+ (HDMI-CEC)
Menu Item
General
|
External Device
Manager
|
Game Mode Settings
| Game Mode
Game Motion Plus Settings
Input Signal Plus
HDMI Black Level
Input Device Manager
| Bluetooth Device List
Keyboard Settings
| Keyboard Language
Keyboard type
Mouse Settings
| Primary Button
Pointer Speed
Device Connection
Manager
| Access Notification
Device List
Power and Energy Saving
| Brightness Optimisation
Minimum Brightness
Brightness Reduction
Motion Lighting
Auto Power Off
Smart Features| Autorun Smart Hub
Support
| Software Update| Update now
Device Care
Remote Management
About This TV
Terms & Privacy| Privacy Choices
Updating the TV’s Software
DO NOT turn off the TV’s power until the update is complete. The TV will turn
off and on automatically after completing the software update. Video and audio
settings will be reset to their defaults after a software update. To easily
reset the settings after software update, we recommend you to copy the TV’s
settings.
- For more information about the USB cloning function, refer to page 37.
Updating through a USB device
To update the TV’s software, follow these steps:
- Insert a USB device containing the software update file into the USB port of the TV.
- Run SW Update.
- Hotel Option menu > System > SW Update
- The TV displays a pop-up message that checks for the updated version.
- Move the focus to OK, and then press the Select button on the remote control.
- Please be careful to not disconnect the power or remove the USB device while upgrades are being applied. The TV will turn off and turn on automatically after completing the SW upgrade. Please check the SW version after the upgrades are complete.
Editing Channels
Using Channel Editor
-
Hotel Option menu > Channel > Channel Editor
Using Channel Editor you can edit the channels stored in the TV’s memory.- Change the channel numbers and names, edit the channel language and channel genre and delete channels.
- If you set the Screen Off function to On for the selected channels, a screen off message is displayed, and pictures are turned off by the Screen Off function and only audio is output from those channels.
- Channel Editor also lets you view information about each channel easily, without your having to display each channel directly.
General Steps for Using the Channel Editor in Standalone Mode
- The image on your TV may differ from the image above depending on the model and geographical area.
- Run Channel Setup (Channel > Channel Setup) in the Hotel Option menu.
- Enter Channel Editor (Channel > Channel Editor) in the Hotel Option menu.
- On a piece of paper, compile a list of channels you want to have, arranged in the order you want.
- Based on the list created in Step 3, rearrange the channels and edit the channel names.
- Press the button to exit.
Editing the Channel Number
Change the channel number of a channel you select. To change a channel
number, follow these steps:
- Select a channel on the Channel Edit screen.
- Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
- Use the up or down directional buttons on the remote control to change the channel number.
- Move the focus to OK when done, and then press the Select button on the remote control.
- When you change the channel number, the channel information is updated automatically.
Rename the Channel
Change the name of a channel you select. To change the name of a channel,
follow these steps:
- Select a channel on the Channel Edit screen.
- Use the directional buttons on the remote control, move the focus to Rename channel, and then press the Select button.
- Use the on-screen keyboard that appears to enter the new name for the channel. Use the directional buttons on the remote control, move the focus a letter or number, and then press the Select button. Repeat for each letter or number you want to enter.
- When finished, move the focus to Done, and then press the Select button on the remote control.
Assigning the Channel Number to the external device
The external device source of the TV are displayed in the last page of the
Channel Editor menu as shown below.
- Select a external device source on the Channel Edit screen.
- Use the directional buttons on the remote control, move the focus to Edit Channel Number, and press the Select button.
- Use the up or down directional buttons on the remote control to assign the channel number.
- Move the focus to OK when done, and then press the Select button on the remote control.
- Once you assign a channel number to an external device, you can enter the external device without opening the TV source menu.
Specifications and Other Information
Specifications (HGQ60A*)
For HGQ60AAAW / HG**Q60AAAG model, refer to the next section.
Model Name | HG43Q60A | HG50Q60A |
---|---|---|
Display Resolution | 3840 x 2160 | 3840 x 2160 |
Screen Size Measured Diagonally |
108 cm
|
125 cm
Sound (Output)| 20 W| 20 W
Dimensions (W x H x D) Body
With stand
|
96.55 x 55.98 x 2.57 cm
96.55 x 59.98 x 20.56 cm
|
111.83 x 64.45 x 2.57 cm
111.83 x 68.36 x 22.88 cm
Weight Without Stand With Stand|
8.4 kg
8.9 kg
|
11.5 kg
12.2 kg
Model Name| HG55Q60A| HG65Q60A
Display Resolution| 3840 x 2160| 3840 x 2160
Screen Size Measured Diagonally|
138 cm
|
163 cm
Sound (Output)| 20 W| 20 W
Dimensions (W x H x D) Body
With stand
|
123.21 x 70.88 x 2.57 cm
123.21 x 74.78 x 22.88 cm
|
145.09 x 83.18 x 2.57 cm
145.09 x 87.10 x 28.18 cm
Weight Without Stand With Stand|
15.5 kg
16.2 kg
|
20.9 kg
21.8 kg
Model Name| HG75Q60A
Display Resolution| 3840 x 2160
Screen Size Measured Diagonally|
189 cm
Sound (Output)| 20 W
Dimensions (W x H x D) Body
With stand
|
167.67 x 96.03 x 2.66 cm
167.67 x 100.55 x 34.04 cm
Weight Without Stand With Stand|
32.1 kg
33.3 kg
Specifications (HGQ60AAAW / HGQ60AAAG)
Model Name | HG43Q60AAAW / HG43Q60AAAG | HG50Q60AAAW / HG50Q60AAAG |
---|---|---|
Display Resolution | 3840 x 2160 | 3840 x 2160 |
Screen Size Measured Diagonally | **** |
108 cm
| ****
125 cm
Sound (Output)| 20 W| 20 W
Dimensions (W x H x D) Body
With stand
| ****
96.55 x 55.98 x 2.57 cm
96.55 x 62.36 x 18.76 cm
| ****
111.83 x 64.45 x 2.57 cm
111.83 x 70.94 x 19.91 cm
Weight Without Stand With Stand| ****
8.4 kg
9.0 kg
| ****
11.5 kg
12.2 kg
Model Name| HG55Q60AAAW / HG55Q60AAAG| HG65Q60AAAW / HG65Q60AAAG
Display Resolution| 3840 x 2160| 3840 x 2160
Screen Size Measured Diagonally| ****
138 cm
| ****
163 cm
Sound (Output)| 20 W| 20 W
Dimensions (W x H x D) Body
With stand
| ****
123.21 x 70.88 x 2.57 cm
123.21 x 77.37 x 24.91 cm
| ****
145.09 x 83.18 x 2.57 cm
145.09 x 89.70 x 29.02 cm
Weight Without Stand With Stand| ****
15.5 kg
16.3 kg
| ****
20.9 kg
21.8 kg
Model Name| HG75Q60AAAW / HG75Q60AAAG
Display Resolution| 3840 x 2160
Screen Size Measured Diagonally| ****
189 cm
Sound (Output)| 20 W
Dimensions (W x H x D) Body
With stand
| ****
1676.7 x 960.3 x 26.6 cm
1676.7 x 1026.4 x 338.9 cm
Weight Without Stand With Stand| ****
32.1 kg
33.4 kg
Environmental Considerations
Operating Temperature
Operating Humidity Storage
Temperature Storage
Humidity
| 50 °F to 104 °F (10 °C to 40 °C)
10 % to 80 %, non-condensing
-4 °F to 113 °F (-20 °C to 45 °C)
5 % to 95 %, non-condensing
---|---
Notes
- Singapore, Saudi Arabia Only: HG43Q60AAAW / HG50Q60AAAW / HG55Q60AAAW / HG65Q60AAAW / HG75Q60AAAW / HG50Q60AAAU / HG55Q60AAAU / HG65Q60AAAU / HG75Q60AAAU
- This device is a Class B digital apparatus.
- The design and specifications are subject to change without prior notice.
- For information about the power supply, and more information about power consumption, refer to the label-rating attached to the product.
- You can see the label-rating attached to the back of the TV. (For some models, you can see the label-rating inside the cover terminal.)
- Your TV and its accessories may look different than the product images presented in this manual, depending on the model.
- All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions before installing your TV. Not responsible for typographical or printed errors.
- Recommended hours of use per day of this product is under 8 hours. If the product is used for longer than 8 hours a day, the warranty may be void.
Postcode for Emergency Broadcasts
Enter your postcode to receive emergency broadcasts for your local area. >
Menu > Settings > All Settings > Broadcasting > Expert Settings > Postcode for
Emergency Broadcasts > Postcode
- This function may not be supported depending on the model or geographical area.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it
continues to draw a small amount of power. To decrease power consumption,
unplug the power cord when you don’t intend to use the TV for a long time.
Supported Resolutions for UHD Input Signals
Resolution: 3840 x 2160p, 4096 x 2160p
- If Input Signal Plus is set to Off
Frame rate (fps)| Colour Depth / Chroma Sampling| RGB 4:4:4| YCbCr 4:4:4| YCbCr 4:2:2| YCbCr 4:2:0
---|---|---|---|---|---
50 / 60| 8 bit| –| –| –| O - If Input Signal Plus is set to On
Frame rate (fps)| Colour Depth / Chroma Sampling| RGB 4:4:4| YCbCr 4:4:4| YCbCr 4:2:2| YCbCr 4:2:0
---|---|---|---|---|---
50 / 60| 8 bit| O| O| O| O
10 bit| –| –| O| O
Supported Resolutions for Connecting a Computer
When you use your TV as a computer monitor, you can also select one of the
standard resolutions listed in the Resolution column. The TV will
automatically adjust to the resolution you choose.
Mode
|
Resolution
|
Display format
| Horizontal frequency (KHz)| Vertical frequency
(Hz)| Clock frequency (MHz)| Polarity (horizontal
/ vertical)
---|---|---|---|---|---|---
IBM| 720 x 400| 70 Hz| 31.469| 70.087| 28.322| -/+
MAC
| 640 x 480| 67 Hz| 35.000| 66.667| 30.240| -/-
832 x 624| 75 Hz| 49.726| 74.551| 57.284| -/-
1152 x 870| 75 Hz| 68.681| 75.062| 100.000| -/-
VESA DMT
| 640 x 480| 60 Hz| 31.469| 59.940| 25.175| – / –
640 x 480| 72 Hz| 37.861| 72.809| 31.500| – / –
640 x 480| 75 Hz| 37.500| 75.000| 31.500| – / –
800 x 600| 60 Hz| 37.879| 60.317| 40.000| + / +
800 x 600| 72 Hz| 48.077| 72.188| 50.000| + / +
800 x 600| 75 Hz| 46.875| 75.000| 49.500| + / +
1024 x 768| 60 Hz| 48.363| 60.004| 65.000| – / –
1024 x 768| 70 Hz| 56.476| 70.069| 75.000| – / –
1024 x 768| 75 Hz| 60.023| 75.029| 78.750| + / +
1152 x 864| 75 Hz| 67.500| 75.000| 108.000| + / +
1280 x 720| 60 Hz| 45.000| 60.000| 74.250| + / +
1280 x 800| 60 Hz| 49.702| 59.810| 83.500| – / +
1280 x 1024| 60 Hz| 63.981| 60.020| 108.000| + / +
1280 x 1024| 75 Hz| 79.976| 75.025| 135.000| + / +
1440 x 900| 60 Hz| 55.935| 59.887| 106.500| – / +
1600 x 900| 60 Hz| 60.000| 60.000| 108.000| + / +
1680 x 1050| 60 Hz| 65.290| 59.954| 146.250| – / +
1920 x 1080| 60 Hz| 67.500| 60.000| 148.500| + / +
VESA CVT| 2560 x 1440| 60 Hz| 88.787| 59.951| 241.500| + / –
2560 x 1440| 120 Hz| 192.996| 119.998| 497.750| + / –
Mode
|
Resolution
|
Display format
| Horizontal frequency (KHz)| Vertical frequency
(Hz)| Clock frequency (MHz)| Polarity (horizontal
/ vertical)
---|---|---|---|---|---|---
CTA- 861
| 1920 x 1080i| 50 Hz| 28.125| 50.000| 74.250| + / +
1920 x 1080i| 60 Hz| 33.750| 60.000| 74.250| + / +
1920 x 1080| 100 Hz| 112.500| 100.000| 297.000| + / +
1920 x 1080| 120 Hz| 135.000| 120.003| 297.000| + / +
3840 x 2160| 30 Hz| 67.500| 30.000| 297.000| – / –
3840 x 2160| 60 Hz| 135.000| 60.000| 594.000| – / –
3840 x 2160| 100 Hz| 225.000| 100.000| 1188.000| + / +
3840 x 2160| 120 Hz| 270.000| 120.000| 1188.000| + / +
4096 x 2160| 24 Hz| 54.000| 24.000| 297.000| + / +
4096 x 2160| 30 Hz| 67.500| 30.000| 297.000| + / +
4096 x 2160| 50 Hz| 112.500| 50.000| 594.000| + / +
4096 x 2160| 60 Hz| 135.000| 60.000| 594.000| + / +
4096 x 2160| 100 Hz| 225.000| 100.000| 1188.000| + / +
4096 x 2160| 120 Hz| 270.000| 120.000| 1188.000| + / +
7680 x 4320| 24 Hz| 108.000| 24.000| 1188.000| + / +
7680 x 4320| 30 Hz| 132.000| 30.000| 1188.000| + / +
7680 x 4320| 50 Hz| 220.000| 50.000| 2376.000| + / +
*7680 x 4320| 60 Hz| 264.000| 60.000| 2376.000| + / +
- The resolution may not be supported depending on the model.
- The interlaced mode is not supported.
- The set might operate abnormally if you select a non-standard video format.
- Separate and Composite modes are supported. SOG (Sync On Green) is not supported.
- Set Apps Editable to ON to change the input source (Edit Name/Icon) manually.
- Hotel Option menu > Smart Service > Apps Editable
Supported Resolutions for Video Signals
Check the resolutions supported for video signals.
Mode| Resolution| Display format| Horizontal frequency (KHz)| Vertical frequency (Hz)| Clock frequency (MHz)| Polarity (horizontal
/ vertical)
---|---|---|---|---|---|---
CTA- 861
| 720 (1440) x 576i| 50 Hz| 15.625| 50.000| 27.000| – / –
720 (1440) x 480i| 60 Hz| 15.734| 59.940| 27.000| – / –
720 x 576| 50 Hz| 31.250| 50.000| 27.000| – / –
720 x 480| 60 Hz| 31.469| 59.940| 27.000| – / –
1280 x 720| 50 Hz| 37.500| 50.000| 74.250| + / +
1280 x 720| 60 Hz| 45.000| 60.000| 74.250| + / +
1920 x 1080i| 50 Hz| 28.125| 50.000| 74.250| + / +
1920 x 1080i| 60 Hz| 33.750| 60.000| 74.250| + / +
1920 x 1080| 24 Hz| 27.000| 24.000| 74.250| + / +
1920 x 1080| 25 Hz| 28.125| 25.000| 74.250| + / +
1920 x 1080| 30 Hz| 33.750| 30.000| 74.250| + / +
1920 x 1080| 50 Hz| 56.250| 50.000| 148.500| + / +
1920 x 1080| 100 Hz| 112.500| 100.000| 297.000| + / +
1920 x 1080| 120 Hz| 135.000| 120.003| 297.000| + / +
1920 x 1080| 60 Hz| 67.500| 60.000| 148.500| + / +
3840 x 2160| 24 Hz| 54.000| 24.000| 297.000| + / +
3840 x 2160| 25 Hz| 56.250| 25.000| 297.000| + / +
3840 x 2160| 30 Hz| 67.500| 30.000| 297.000| + / +
3840 x 2160| 50 Hz| 112.500| 50.000| 594.000| + / +
3840 x 2160| 60 Hz| 135.000| 60.000| 594.000| + / +
3840 x 2160| 100 Hz| 225.000| 100.000| 1188.000| + / +
3840 x 2160| 120 Hz| 270.000| 120.000| 1188.000| + / +
4096 x 2160| 24 Hz| 54.000| 24.000| 297.000| + / +
4096 x 2160| 25 Hz| 56.250| 25.000| 297.000| + / +
4096 x 2160| 30 Hz| 67.500| 30.000| 297.000| + / +
4096 x 2160| 50 Hz| 112.500| 50.000| 594.000| + / +
4096 x 2160| 60 Hz| 135.000| 60.000| 594.000| + / +
4096 x 2160| 100 Hz| 225.000| 100.000| 1188.000| + / +
4096 x 2160| 120 Hz| 270.000| 120.000| 1188.000| + / +
7680 x 4320| 24 Hz| 108.000| 24.000| 1188.000| + / +
7680 x 4320| 30 Hz| 132.000| 30.000| 1188.000| + / +
7680 x 4320| 50 Hz| 220.000| 50.000| 2376.000| + / +
7680 x 4320| 60 Hz| 264.000| 60.000| 2376.000| + / +
VESA CVT| 2560 x 1440| 60 Hz| 88.787| 59.951| 241.500| + / –
2560 x 1440| 120 Hz| 192.996| 119.998| 497.750| + / –
- The resolution may not be supported depending on the model.
- Set Apps Editable to ON to change the input source (Edit Name/Icon) manually.
- Hotel Option menu > Smart Service > Apps Editable
Read Before Using the Internet Function
Read this information before using the Internet function.
- File download is not supported.
- The Internet function may not be able to access certain websites, including websites operated by certain companies.
- The TV does not support playback of flash videos.
- E-commerce for online purchases is not supported.
- ActiveX is not supported.
- Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
- The response to remote commands and the resulting on-screen display may be delayed while a web page is loading.
- Loading a web page may be delayed or suspended completely depending on the status of the participating systems.
- Copy and paste operations are not supported.
- When composing an email or a simple message, certain functions such as the font size and colour selection may not be available.
- There is a limit to the number of bookmarks and the size of the log file that can be saved.
- The number of windows that can be opened concurrently is limited.
- Web browsing speed will differ with the network environment.
- Browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
- Depending on the types of video/audio codecs supported, you may not be able to play certain HTML5 video and audio files.
- Video sources from PC-optimised streaming service providers may not play properly on our proprietary Internet browser.
Dimensions
- The displayed image may differ from your TV, depending on the model.
- Detailed dimensions can be checked at Displaysolutions.samsung.com.
Front view / Side view
- HG*Q60A
- HGQ60AAAW / HGQ60AAAG
Rearview
Licenses
- Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.
- THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE PRODUCT. THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH CONTENT BY A LICENSED SELLER OF THE CONTENT. YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.
- The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
- Open Source License Notice
Open Source used in this product can be found on the following webpage. (https://opensource.samsung.com)
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please
contact the Samsung service centre.
Country | Samsung Service Centre | Website |
---|---|---|
SINGAPORE | 1800 7267864 | 1800-SAMSUNG |
www.samsung.com/sg/support
AUSTRALIA| 1300 362 603|
www.samsung.com/au/support
NEW ZEALAND| 0800 726 786|
www.samsung.com/nz/support
VIETNAM| Toll free numbers: 1800 588 889
Hotline: (028) 73056888
| www.samsung.com/vn/support
THAILAND| Hotline no : 1282
1800-29-3232 (Toll free for all product)|
www.samsung.com/th/support
MYANMAR| +95-1-2399-888|
www.samsung.com/mm/support
CAMBODIA| 1800-20-3232 (Toll free)|
www.samsung.com/th/support
LAOS| +856-214-17333
MALAYSIA| 1800-88-9999
+603-7713 7420 (Overseas contact)
INDONESIA
| 021-5699-7777
0800-112-8888 (All Product, Toll Free) 0800-112-7777 (All Product, Toll Free)
PHILIPPINES
| 1-800-10-7267864 [ PLDT – Toll Free ]
1-800-8-7267864 [ Globe – Toll Free ] 84222111 [ Landline ]
| www.samsung.com/ph/support
JAPAN| 0120-363-905|
www.galaxymobile.jp/jp/support
INDIA| 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)
| www.samsung.com/in/support
NEPAL| 16600172667 (Toll Free for NTC Only) 9801572667 (Toll Free for Ncell
users)
BANGLADESH| 08000-300-300 (Toll free)
09612-300-300
| www.samsung.com/bd/support
SRI LANKA| 011 SAMSUNG (011 7267864)|
www.samsung.com/in/support
EGYPT
| 08000-7267864
16580
WhatsApp 010 000 16580
| www.samsung.com/eg/support
ALGERIA| 3004|
www.samsung.com/n_africa/support
IRAN| 021-8255 [CE]|
www.samsung.com/iran/support
ISRAEL| *6963| www.samsung.com/il/support
PALESTINE| 1800-792447|
www.samsung.com/ps/support
SAUDI ARABIA| 8002474357 (08:00 ~ 20:00 HELP) From Inside Saudi Arabia
+966112614718 From outside Saudi Arabia (Call charges may be applied)
Digital services (24/7 HELP)
| www.samsung.com/sa_en/support
(English) www.samsung.com/sa/support
(Arabic)
PAKISTAN| 0800-Samsung (7267864)|
www.samsung.com/pk/support
TUNISIA| 80 100 012|
www.samsung.com/n_africa/support
U.A.E| 800-SAMSUNG (800 – 726 7864)| www.samsung.com/ae/support
(English) www.samsung.com/ae_ar/support
(Arabic)
OMAN| 800-SAM CS (800-72627)
KUWAIT| 183-CALL (183-2255)
BAHRAIN| 8000-GSAM (8000-4726)
QATAR| 800-CALL (800-2255)
TÜRKİYE| 444 77 11|
www.samsung.com/tr/support
JORDAN| 0800-22273
06-577-7444
WhatsApp +962-79-777-7421
| www.samsung.com/levant/support
LEBANON| 1598
WhatsApp +962-79-777-7421
IRAQ| 80010080
WhatsApp +962-79-777-7421
MOROCCO| 080 100 22 55| www.samsung.com/n_africa/support
© 2021 Samsung Electronics Co., Ltd. All rights reserved.
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com
Model Serial No.
References
- US | Business Solutions, Services and Technology from Samsung
- Samsung Japan 公式 | Samsung(ギャラクシー)ホーム
- Product Help & Support | Samsung Australia
- Product Help & Support | Samsung Bangladesh
- Temukan Bantuan & Support Produk Samsung | Samsung Indonesia
- עזרה ותמיכה עבור מוצרים | Samsung ישראל
- Samsung India | Mobile | TV | Home Appliances
- Product Help & Support | Samsung India
- پشتیبانی و راهنمایی محصولات | سامسونگ ایران
- Product Help & Support | Samsung Jordan
- ကုန်ပစ္စည်း အကူအညီနှင့် ပံ့ပိုးရေး | Samsung Myanmar
- Product Help & Support | Samsung Malaysia
- Aide et support produit | Samsung Maroc
- Samsung Product Helps & Online Support | Samsung New Zealand
- Product Help & Support | Samsung Philippines
- Product Help & Support | Samsung Pakistan
- Support | Samsung Palestine
- Product Help & Support - Get help, find answers | Samsung SG
- ความช่วยเหลือและการสนับสนุนผลิตภัณฑ์ซัมซุง | Samsung Thailand
- Samsung Open Source
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