EPSON ES-C220 Compact Desktop Document Scanner User Guide

: June 14, 2024
: Epson

ES-C220 Compact Desktop Document Scanner

Specifications

Model: ES-C220/ES-C320W/RR-400W
Features: Stain detection, feed error detection
Scanner Positions: Vertical path, straight path
Input Tray: Extension, ADF (Automatic Document Feeder)
Output Tray: Paper support, paper support button
Control Panel: Includes various settings
Optional Accessories: Carrier sheet, passport carrier sheet,
roller assembly kit, cleaning kit

Product Usage Instructions

Section 1: Product Basics

In this section, you will learn about the basic features of your
product.

Product Features

Note: Some stains may not be accurately detected. If detection
does not work correctly, try changing the settings. If no stains
are detected, select On-High. If stains are detected incorrectly,
select On-Low or Off.

Product Parts Locations

In this section, you will find information about the locations
of different parts on your product.

Product Parts – Front

Input tray extension
Input tray
ADF (Automatic Document Feeder)
Edge guides
Input tray paper support (supports originals ejected on the
input tray side)
Input tray paper support button
Output tray paper support (supports originals ejected on the
output tray side)

Product Parts – Back

Scanner position selector (used to change the scanner position
between vertical path and straight path)
Cable holder (secures cables neatly to the bottom of the
scanner)
USB port
DC inlet

Product Parts – Inside

Scanner cover
Separation roller
Pickup roller

Section 2: Available Software

In this section, you will learn about the available software for
your product.

Using the Epson Smart Panel Mobile App

Note: When using Epson ScanSmart, you can open the Epson Scan 2
screen by clicking the Settings button > Scanner Settings tab

Scan Settings.

Section 3: Product Usage

In this section, you will find instructions on how to use your
product for various tasks.

Loading Passports

A passport carrier sheet is required when scanning passports.
Follow the instructions provided with the passport carrier sheet to
load it correctly.

Scanning a Document in Epson ScanSmart

Follow the steps below to scan a document using Epson
ScanSmart:

Open Epson ScanSmart on your computer.
Click the Scan button.
Select the desired scan settings.
Place the document in the input tray or ADF.
Click the Start button to begin scanning.

Sending a Scan to a Cloud Service

Follow the steps below to send a scan to a cloud service:

Open the Epson Smart Panel Mobile App on your mobile
device.
Select the Scan option.
Select the desired scan settings.
Place the document in the input tray or ADF.
Tap the Scan button to start scanning.
Choose the cloud service where you want to send the scan.
Follow the on-screen instructions to complete the process.

Attaching a Scan to Email

Follow the steps below to attach a scan to an email:

Open the Epson Smart Panel Mobile App on your mobile
device.
Select the Scan option.
Select the desired scan settings.
Place the document in the input tray or ADF.
Tap the Scan button to start scanning.
Select the Email option.
Enter the recipient’s email address and any additional
details.
Tap the Send button to attach and send the scan via email.

FAQ

Q: How can I change the stain detection settings?

A: If stain detection does not work correctly, try changing the
settings. If no stains are detected, select On-High. If stains are
detected incorrectly, select On-Low or Off.

Q: How can I change the feed error detection settings?

A: If feed error detection does not work correctly, try changing
the settings. If no errors are detected, select On-High to increase
the sensitivity. If errors are detected incorrectly, select On-Low
to decrease the sensitivity. Select On-Medium to detect stapled
originals and skewed originals that the lower setting could not
detect.

ES-C220/ES-C320W/RR-400W User’s Guide

Contents
ES-C220/ES-C320W/RR-400W User’s Guide ………………………………………………………………………………… 9
Product Basics ………………………………………………………………………………………………………………………… 10 Product Features……………………………………………………………………………………………………………….. 10 Product Parts Locations ……………………………………………………………………………………………………… 11 Product Parts – Front ……………………………………………………………………………………………………… 12 Product Parts – Back………………………………………………………………………………………………………. 14 Product Parts – Inside …………………………………………………………………………………………………….. 15 Optional Accessories and Replacement Parts …………………………………………………………………… 15 Scanner Position ……………………………………………………………………………………………………………….. 16 Using the Control Panel ……………………………………………………………………………………………………… 19 Control Panel Buttons and Lights …………………………………………………………………………………….. 20 Changing the Power Off and Sleep Timer Settings …………………………………………………………………. 24 Available Software …………………………………………………………………………………………………………….. 26 Using the Epson Smart Panel Mobile App……………………………………………………………………………… 27
Wi-Fi Networking ……………………………………………………………………………………………………………………… 29 Network Security Recommendations ……………………………………………………………………………………. 29 Connecting to an Existing Wi-Fi Network ……………………………………………………………………………… 30 Restoring Default Network Settings from the Control Panel …………………………………………………. 31 Wi-Fi Direct (Simple AP) Mode Setup …………………………………………………………………………………… 32 Connecting to a Mobile Device (AP Mode Setup)……………………………………………………………….. 33 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel ………………………. 33 Wi-Fi Protected Setup (WPS)………………………………………………………………………………………………. 34 Using WPS to Connect to a Network ………………………………………………………………………………… 35 Using WPS PIN Mode to Connect to a Network …………………………………………………………………. 35 Setting Up Network Scanning ……………………………………………………………………………………………… 36 Determining the Product’s IP Address ………………………………………………………………………………. 39 Changing or Updating Network Connections …………………………………………………………………………. 39 Changing a USB Connection to a Wi-Fi Connection……………………………………………………………. 39 Connecting to a New Wi-Fi Router …………………………………………………………………………………… 40 Disabling Wi-Fi Features …………………………………………………………………………………………………….. 40
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Loading Originals…………………………………………………………………………………………………………………….. 41 Scanner Positions ……………………………………………………………………………………………………………… 41 Loading Originals in the Input Tray……………………………………………………………………………………….. 42 Loading Large Originals ……………………………………………………………………………………………………… 57 Loading Long Paper …………………………………………………………………………………………………………… 62 Loading Passports …………………………………………………………………………………………………………….. 68 Loading Multiple Sizes of Originals in the Input Tray ……………………………………………………………….. 74 Original Document Specifications…………………………………………………………………………………….. 80 Loading Plastic and Laminated Cards in the Input Tray …………………………………………………………… 83 Plastic and Laminated Card Specifications ……………………………………………………………………….. 87 Loading Special Originals……………………………………………………………………………………………………. 88 Special Original Specifications ………………………………………………………………………………………… 96
Scanning …………………………………………………………………………………………………………………………………. 99 Starting a Scan………………………………………………………………………………………………………………….. 99 Starting a Scan from a Scanner Button……………………………………………………………………………… 99 Scanning a Document in Epson ScanSmart…………………………………………………………………………. 100 Saving a Scan …………………………………………………………………………………………………………….. 103 Attaching a Scan to Email……………………………………………………………………………………………… 104 Sending a Scan to a Cloud Service ………………………………………………………………………………… 105 Printing a Scan ……………………………………………………………………………………………………………. 106 Saving a Scan as a Microsoft Office Format File ………………………………………………………………. 107 Selecting Epson ScanSmart Settings………………………………………………………………………………….. 108 Changing the Epson Product…………………………………………………………………………………………. 109 Changing the Scan Settings ………………………………………………………………………………………….. 110 Software Settings Required for Special Originals …………………………………………………………. 112 Changing the File Name Settings …………………………………………………………………………………… 113 Changing the Save Settings ………………………………………………………………………………………….. 114 Save Settings ……………………………………………………………………………………………………………… 116 Customizing Action Icons ……………………………………………………………………………………………… 118 Scanning Using Invoice/Receipt Manager……………………………………………………………………………. 119 Starting a Free Trial ……………………………………………………………………………………………………… 120 Hiding the Receipt Manager Trial Icons ………………………………………………………………………. 123 Activating Receipt Manager…………………………………………………………………………………………… 124
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Scanning Receipts and Using Receipt Manager ………………………………………………………………. 128 Exporting Invoices or Receipts to QuickBooks Online …………………………………………………… 131 Exporting Invoices or Receipts to QuickBooks Desktop…………………………………………………. 132 Saving or Exporting Receipts to Quicken…………………………………………………………………….. 134 Saving Receipt Data as a TurboTax File……………………………………………………………………… 134 Saving Invoice or Receipt Data as a CSV File ……………………………………………………………… 135 Scanning Invoices or Receipts as an Image File…………………………………………………………… 135
Selecting Invoice/Receipt Manager Settings ………………………………………………………………………… 136 Exporting or Importing the Invoice/Receipt Database………………………………………………………… 137 Changing Column Settings……………………………………………………………………………………………. 138 Changing Currency and Language Settings …………………………………………………………………….. 139 Importing Categories from QuickBooks or Quicken…………………………………………………………… 141
Scan Resolution Guidelines ………………………………………………………………………………………………. 143 Starting a Scan from a Smartphone or Tablet ………………………………………………………………………. 144 Using Mopria Scan …………………………………………………………………………………………………………… 145 Scanning with AirPrint ……………………………………………………………………………………………………… 145
Cleaning and Transporting Your Product ………………………………………………………………………………… 147 Cleaning Your Product ……………………………………………………………………………………………………… 147 Cleaning Inside Your Product…………………………………………………………………………………………….. 147 Resetting the Number of Scans After Cleaning ………………………………………………………………… 158 Replacing the Rollers ……………………………………………………………………………………………………….. 160 Resetting the Roller Counter …………………………………………………………………………………………. 170 Transporting Your Product ………………………………………………………………………………………………… 171
Administering Your Product (ES-C320W/RR-400W)………………………………………………………………….. 174 Accessing the Web Config Utility………………………………………………………………………………………… 174 Restricting Features Available for Users ……………………………………………………………………………… 175 Changing the Administrator Password in Web Config ……………………………………………………….. 175 Locking the Buttons on the Control Panel using Web Config………………………………………………. 176 Disabling the External Interface……………………………………………………………………………………… 176 Disabling Network Scanning………………………………………………………………………………………….. 177 Disabling WSD Scan ……………………………………………………………………………………………………. 177 Configuring Product Settings……………………………………………………………………………………………… 178 Checking Status Information …………………………………………………………………………………………. 178
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Configuring Email Notification ……………………………………………………………………………………….. 178 Managing the Network Connection…………………………………………………………………………………. 179 Updating Firmware Using Web Config ……………………………………………………………………………. 180 Importing and Exporting Product Settings ……………………………………………………………………………. 180 Exporting Settings Using Web Config……………………………………………………………………………… 181 Importing Settings Using Web Config ……………………………………………………………………………… 181 Using Your Product on a Secure Network ……………………………………………………………………………. 182 Configuring Protocols and Services in Web Config …………………………………………………………… 182 Protocol Settings …………………………………………………………………………………………………………. 183 Using a Digital Certificate ……………………………………………………………………………………………… 185
About Digital Certification………………………………………………………………………………………….. 186 Obtaining and Importing a CA-signed Certificate ………………………………………………………….. 186 CSR Setup Settings …………………………………………………………………………………………………. 187 CSR Import Settings ………………………………………………………………………………………………… 188 Deleting a CA-signed Certificate ………………………………………………………………………………… 190 Updating a Self-signed Certificate………………………………………………………………………………. 190 Importing a CA Certificate …………………………………………………………………………………………. 191 Deleting a CA Certificate…………………………………………………………………………………………… 191 Configuring SSL/TLS Communication…………………………………………………………………………….. 192 Configuring SSL/TLS Settings …………………………………………………………………………………… 192 Configuring a Server Certificate for the Product……………………………………………………………. 192 Configuring IPsec/IP Filtering ………………………………………………………………………………………… 193 About IPsec/IP Filtering ……………………………………………………………………………………………. 193 Configuring the Default IPsec/IP Filtering Policy…………………………………………………………… 193 Configuring the Group IPsec/IP Filtering Policies …………………………………………………………. 194 IPsec/IP Filtering Policy Settings ……………………………………………………………………………….. 194 IPsec/IP Filtering Configuration Examples…………………………………………………………………… 199 Configuring an IPsec/IP Filtering Certificate ………………………………………………………………… 200 Connecting the Product to an IEEE 802.1X Network …………………………………………………………. 201 Configuring an IEEE 802.1X Network …………………………………………………………………………. 201 IEEE 802.1X Network Settings ………………………………………………………………………………….. 201 Configuring a Certificate for an IEEE 802.1X Network …………………………………………………… 202 Using Epson Device Admin Configuration Software………………………………………………………….. 203
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Solving Problems …………………………………………………………………………………………………………………… 204 Scanner Light Status ………………………………………………………………………………………………………… 204 Solving Scanning Problems ………………………………………………………………………………………………. 206 Product Does Not Turn On or Turns Off Unexpectedly………………………………………………………. 207 Scanner Button Does Not Start Scanning………………………………………………………………………… 207 Scanning Software Does Not Operate Correctly ………………………………………………………………. 208 Cannot Start Epson Scan 2 …………………………………………………………………………………………… 209 Paper Feeding Problems………………………………………………………………………………………………. 209 Paper Jam Problems ……………………………………………………………………………………………………. 211 Paper Protection Does Not Work Correctly ……………………………………………………………………… 220 Scanning is Slow …………………………………………………………………………………………………………. 220 Solving Network Scanning Problems………………………………………………………………………………. 221 Cannot Scan Over a Network ……………………………………………………………………………………. 222 Product Cannot Connect to a Wireless Router or Access Point ………………………………………. 223 Cannot Access Web Config ………………………………………………………………………………………. 224 Forgot the Administrator Password…………………………………………………………………………….. 225 Network Software Cannot Find Product on a Network …………………………………………………… 225 Solving Scanned Image Quality Problems ………………………………………………………………………. 226 Back of Original Image Appears in Scanned Image………………………………………………………. 226 Image is Distorted or Blurry……………………………………………………………………………………….. 227 Characters are Not Recognized During Conversion to Editable Text (OCR) …………………….. 227 Ripple Patterns Appear in an Image …………………………………………………………………………… 228 Uneven Colors Appear in Scanned Image …………………………………………………………………… 228 Straight Lines in an Image Appear Crooked…………………………………………………………………. 228 Scanned Image is Cropped……………………………………………………………………………………….. 228 Streaks Appear in All Scanned Images……………………………………………………………………….. 229 Cannot Solve Problems in the Scanned Image…………………………………………………………….. 229 Solving Invoice/Receipt Manager Problems …………………………………………………………………….. 230 Cannot Access an Accounting Service ……………………………………………………………………….. 230 Cannot Import Invoice/Receipt Database ……………………………………………………………………. 230 License Key is Disabled ……………………………………………………………………………………………. 230 Checking Your Applications…………………………………………………………………………………………… 231 Checking Your Applications for Windows ……………………………………………………………………. 231
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Checking Your Applications for Mac OS ……………………………………………………………………… 231 Updating Applications and Firmware ………………………………………………………………………………. 231 Resetting the Epson Scan 2 Settings ……………………………………………………………………………… 233 Uninstall Your Product Software…………………………………………………………………………………….. 233
Uninstalling Product Software – Windows ……………………………………………………………………. 233 Uninstalling Product Software – Mac …………………………………………………………………………… 234 Where to Get Help (U.S. and Canada) ……………………………………………………………………………. 235 Where to Get Help (Latin America)…………………………………………………………………………………. 236 Technical Specifications ………………………………………………………………………………………………………… 238 Windows System Requirements ………………………………………………………………………………………… 238 Mac System Requirements ……………………………………………………………………………………………….. 238 General Specifications ……………………………………………………………………………………………………… 239 Dimension Specifications ………………………………………………………………………………………………….. 240 Electrical Specifications ……………………………………………………………………………………………………. 241 Environmental Specifications …………………………………………………………………………………………….. 242 Network Interface Specifications (ES-C320W/RR-400W) ………………………………………………………. 242 Safety and Approvals Specifications …………………………………………………………………………………… 244 Notices ………………………………………………………………………………………………………………………………….. 245 Important Safety Instructions……………………………………………………………………………………………… 245 Wireless Connection Safety Instructions (ES-C320W/RR-400W)……………………………………………. 247 Notes on the Administrator Password …………………………………………………………………………………. 248 Restrictions on Copying ……………………………………………………………………………………………………. 248 Default Delay Times for Power Management for Epson Products……………………………………………. 249 Binding Arbitration and Class Waiver ………………………………………………………………………………….. 249 Trademarks …………………………………………………………………………………………………………………….. 252 Copyright Notice………………………………………………………………………………………………………………. 253 libTIFF Software Acknowledgment…………………………………………………………………………………. 254 A Note Concerning Responsible Use of Copyrighted Materials…………………………………………… 254 Copyright Attribution …………………………………………………………………………………………………….. 254
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ES-C220/ES-C320W/RR-400W User’s Guide
Welcome to the ES-C220/ES-C320W/RR-400W User’s Guide. For a printable PDF copy of this guide, click here. Note: The illustrations in this guide are for reference only. Although they may differ slightly from the actual product, the operating methods are the same unless otherwise noted. Note: Availability of products in this guide varies by country. If you have not already done so, you can download the Epson ScanSmart software for use with your scanner. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product. Then select the software on the Downloads tab.
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Product Basics
See these sections to learn about the basic features of your product. Product Features Product Parts Locations Scanner Position Using the Control Panel Changing the Power Off and Sleep Timer Settings Available Software Using the Epson Smart Panel Mobile App
Product Features
Your product includes the following special features. · Scanning Passports
You can scan originals such as passports using the straight path position and an optional passport carrier sheet. With the scanning software, you have the option of saving only the identification pages of your passport (Windows only). See the software help for more information. · Glass Surface Stain Detection When the Detect Glass Dirt setting is enabled (Epson Scan 2 Utility

Scanner Setting tab > Detect Glass Dirt), the scanner detects any stains on the glass surface inside the scanner and displays a notification on your computer screen. When this notification is displayed, clean the glass surface inside the scanner with a genuine Epson cleaning kit or a soft cloth.
Note: Some stains may not be accurately detected. If detection does not work correctly, try changing the settings. If no stains are detected, select On- High. If stains are detected incorrectly, select OnLow or Off.
· Text Enhancement You can use Text Enhancement settings (Epson Scan 2 > Advanced Settings tab > Text Enhancement > Settings) to emphasize light letters and remove dotted patterns in the background of difficult to read originals. You can also correct scanned images when the corners or edges of the original are folded or torn, or when a shadow appears around the scanned image. The missing edges or corners will be automatically filled with the color of the original document.
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Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
· Document Protection When the Paper Protection setting is enabled (Epson Scan 2 Utility > Scanner Setting tab > Paper Protection), scanning stops immediately when the following conditions are detected: · A paper feed error has occurred · An original is fed at an angle · The combination of the original and the scanner position does not match
Note: Some feed errors may not be accurately detected. If detection does not work correctly, try changing the settings. If no errors are detected, select On-High to increase the sensitivity. If errors are detected incorrectly, select On-Low to decrease the sensitivity. Select On-Medium to detect stapled originals and skewed originals that the lower setting could not detect.
· Double-feed Detection Set the timing to stop operations when a double feed is detected (Epson Scan 2 Utility > Scanner Setting tab > Double Feed Stop Timing). Select Immediate to stop scanning immediately after any double feed is detected. Select After Eject to stop scanning the next document.
· Scan from a mobile device with Epson Smart Panel (ES-C320W/RR-400W only) You can use the Epson Smart Panel app to scan from your iOS or Android device over a direct Wi-Fi connection. You can save the scanned data to your device, upload it to a cloud service, or send it by email. You can also make Wi-Fi settings and troubleshoot errors directly from your smart device.
Parent topic: Product Basics Related references Scanner Position Related tasks Loading Passports Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service Attaching a Scan to Email
Product Parts Locations
See these sections to identify the parts on your product.
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Product Parts – Front Product Parts – Back Product Parts – Inside Optional Accessories and Replacement Parts Parent topic: Product Basics
Product Parts – Front
1 Input tray extension 2 Input tray 3 ADF (Automatic Document Feeder) 4 Edge guides 5 Input tray paper support (supports originals ejected on the input tray side) 6 Input tray paper support button 7 Output tray paper support (supports originals ejected on the output tray side)
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8 Output tray paper support button; press to raise the output tray paper support
1 Output tray; originals scanned in the vertical path position are ejected here 2 Vertical path cover 3 Output slot; originals scanned in the straight path position are ejected here 4 Control panel 5 Security slot Parent topic: Product Parts Locations
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Product Parts – Back
1 Scanner position selector Use to change the scanner position between vertical path and straight path.
2 Cable holder (secures the cables neatly to the bottom of the scanner) Caution: Do not secure the AC adapter cord and USB cable to the cable holder if the cables are twisted, bent, tangled or otherwise damaged.
3 USB port 4 DC inlet Parent topic: Product Parts Locations
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Product Parts – Inside
1 Scanner cover 2 Separation roller 3 Pickup roller Parent topic: Product Parts Locations
Optional Accessories and Replacement Parts
U.S. and Canada: You can purchase optional accessories and replacement parts at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in “Where to Get Help”. Note: Availability of accessories varies by country.
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Part Carrier sheet (5) Passport carrier sheet Roller assembly kit Cleaning kit

Part number B12B819051 B12B819651 B12B819731 B12B819291

Using a carrier sheet allows you to scan irregular shaped originals or originals that can easily be scratched. You can only load one carrier sheet in the straight path position. A passport carrier sheet is required when scanning passports.

Note: Use only the carrier sheets specified above. Do not use a carrier sheet that is scratched.

Parent topic: Product Parts Locations
Scanner Position
You can change the scanner position between vertical path position and straight path position depending on what types of originals you want to scan. See the link at the end of this section for more information on scanner positions used for various types of originals.

Caution: Be careful not to pinch your fingers or any cables when you change the position of the scanner, otherwise injury or damage may occur.

Vertical path position
When scanning multiple sheets of standard-size originals, or thin paper or receipts, pull the scanner position selector on the back of the product and tilt the scanner forward into the vertical path position.

Note: When the scanner is changed to the vertical path position, the position light on the control panel turns off. In the vertical path position, originals loaded in the input tray are ejected to the output tray at the top of the scanner.
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Straight path position When scanning thick originals such as passports, pull the scanner position selector on the back of the product and tilt the scanner backward into the straight path position.
Note: When the scanner is changed to the straight path position, the position light on the control panel turns on.
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In the straight path position, originals loaded in the input tray are ejected to the output slot at the front of the scanner.
Parent topic: Product Basics Related references Scanner Positions
Using the Control Panel
See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Parent topic: Product Basics
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Control Panel Buttons and Lights
Buttons ES-C220

power button

stop button

start button

ES-C320W/RR-400W

power button

Wi-Fi connect button

Wi-Fi button

stop button

start button

Use these button combinations to perform additional functions: · Press and hold the Wi-Fi connect and Wi-Fi buttons for more than three seconds to start PIN
Code Setup (WPS). See the link at the end of this section for more details.
· Press and hold the Wi-Fi and power buttons to restore the default network settings and administrator password. This combination also turns off the panel lock function.

Lights ES-C220

ready light

On: The scanner is ready to be used.

Flashing: The scanner is scanning, waiting to scan, processing, or sleeping.

Off: The scanner power is off or an error has occurred.

scanner position light (turns on when the scanner is in the straight path position)

error light

ES-C320W/RR-400W

ready light

On: The scanner is ready to be used.

Flashing: The scanner is scanning, waiting to scan, processing, or sleeping.

Off: The scanner power is off or an error has occurred.

Wi-Fi light

AP mode light

scanner position light (turns on when the scanner is in the straight path position)

error light

Parent topic: Using the Control Panel
Related references Scanner Light Status

Related tasks Using WPS PIN Mode to Connect to a Network
Changing the Power Off and Sleep Timer Settings
You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. 1. Do one of the following to access the Epson Scan 2 Utility:
· Windows 11: Click , then search for Epson Scan 2 Utility and select it. · Windows 10: Click and select EPSON > Epson Scan 2 Utility. · Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. · Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON > Epson Scan 2 > Epson Scan 2 Utility. · Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
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2. Click the Power Save tab.
3. Select the length of time after which you want the scanner to go to sleep as the Sleep Timer setting. 4. Select the length of time after which you want the scanner to automatically turn off when not in use
as the AC power or AC adapter setting. You can also select Power Off If Disconnected to turn off the timer. 5. Turn on the Direct Power On setting if you want the scanner to turn on when it is connected to the power source, without pressing the power button. 6. Click Set to save the settings. 7. Close the Epson Scan 2 Utility. Parent topic: Product Basics
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Available Software
The table below provides an overview of the software available for your product.
You can download and install the necessary software from the Epson website using the instructions on the Start Here sheet.

Note: An internet connection is required to obtain the product software.

Software Epson ScanSmart
Epson Scan 2

Description
Allows you to easily and efficiently digitize originals if you want to save scanned data to your computer. See the software help for detailed information on using the application.
Scanner driver that allows you to control the scanner (accessible through the Epson ScanSmart settings). You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. See the software help for more information on using the application.

Epson Smart Panel (ES-C320W/RR-400W only) Epson Software Updater
Web Config (ES-C320W/RR-400W only)
EpsonNet Config (ES-C320W/RR-400W only)

Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed.
Allows you to scan documents using devices such as smart phones and tablets. You can save the scanned data in smart devices or cloud services, and send by e-mail. Download and install Epson Smart Panel from the App Store or Google Play.
Periodically checks for software updates and then notifies you and installs the software if an update is available. You can select the interval for update checks and make settings for receiving update notifications. In addition to driver updates, also allows you to update product firmware and previously installed applications, and install additional software that is compatible with your product.
Pre-installed software that allows you to access your scanner from a web browser via a network, and perform administrative functions such as updating firmware and configuring network and advanced security settings. To use WebConfig, connect the scanner and the computer or device to the same network.
Allows you to set network interface addresses and protocols. See the software help for more information on using the application.

Software Epson DeviceAdmin (ESC320W/RR-400W only)
Presto! BizCard

Description
Allows you to monitor and manage your product on a network and perform administrative functions such as updating firmware and running detailed status reports. See the software help for more information on using the application and its functions.
Allows you to easily save and manage your contact information and provides a full range of contact management functions for adding business cards without having to type. You can also use the BizCard recognition system to scan business cards, edit, and synchronize the information to the most frequently used personal database management software. See the software help for more information on using the software and its functions.

Parent topic: Product Basics
Using the Epson Smart Panel Mobile App
Use this free Apple and Android app to scan with networked Epson products (ES- C320W/RR-400W).

Note: For the RR-400W, receipts scanned on the mobile app must be imported into the ScanSmart Accounting Edition software on the connected PC or Mac for data extraction. See the link at the end of this section.

1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S.), epson.ca/connect (Canada), or latin.epson.com/connect (Caribbean) to learn more about Epson Smart Panel and check the compatibility of your mobile device.
3. Download Epson Smart Panel from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson Smart Panel and select your Epson product, if necessary.
Now you are ready to scan with your mobile device and your Epson product.
Parent topic: Product Basics
Related tasks Setting Up Network Scanning

Related topics Scanning Using Invoice/Receipt Manager
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Wi-Fi Networking
See these sections to use your scanner over a Wi-Fi network (ES-C320W/RR- 400W). Network Security Recommendations Connecting to an Existing Wi-Fi Network Wi-Fi Direct (Simple AP) Mode Setup Wi-Fi Protected Setup (WPS) Setting Up Network Scanning Changing or Updating Network Connections Disabling Wi-Fi Features
Network Security Recommendations
To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures. Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions: · Enable security on your wireless LAN
Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. · Connect your product only to a network protected by a firewall Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection. · Change the default administrator password on your product If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists. Parent topic: Wi-Fi Networking
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Connecting to an Existing Wi-Fi Network
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface
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4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Restoring Default Network Settings from the Control Panel Parent topic: Wi-Fi Networking
Restoring Default Network Settings from the Control Panel
You can restore the product’s wireless network settings to their defaults using the buttons on the control panel. The administrator password and user name will also be reset to their initial values at the time of purchase. If the panel lock is on, it will turn off automatically. 1. Press the power button to turn off the scanner. 2. While holding down the Wi-Fibutton, press and hold the powerbutton until the Wi-Fi and
AP mode lights turn on simultaneously. 3. The Wi-Fi and AP mode lights flash alternately and then turn off when restoration is
complete. Parent topic: Connecting to an Existing Wi-Fi Network
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Wi-Fi Direct (Simple AP) Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct (Simple AP) Mode, the product itself acts as a network access point for up to 8 devices.
1 Epson product 2 Computer with a wireless interface 3 Other wireless devices Note: Devices directly connected to the product cannot communicate with each other through the product. Connecting to a Mobile Device (AP Mode Setup) Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel Parent topic: Wi-Fi Networking
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Connecting to a Mobile Device (AP Mode Setup)
You can connect a mobile device directly to the product without a wireless router or access point.
Note: Make sure the Epson Smart Panel app is installed on your mobile device before connecting to the product.
1. Press the Wi-Fi button on the product’s control panel. The AP mode light is lit white when the AP mode connection is established.
2. Connect to the product from a computer or smart device using the product’s SSID and password.
Note: The product’s SSID and password are located on the label on the back of the product. See the documentation provided with your computer or smart device for operating instructions.
Parent topic: Wi-Fi Direct (Simple AP) Mode Setup
Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel
You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android devices. Make sure you have the following: · A device that is connected to a wireless network · The Epson Smart Panel app installed on the device · The wireless network name (SSID) and password 1. Make sure the product is turned on and is ready to scan.
Note: You must perform initial setup before setting up wireless scanning.
2. Open the Epson Smart Panel app on your device. 3. Do one of the following:
· If the app automatically recognizes the product, follow the on-screen instructions to set up the wireless connection.
· If the app does not automatically recognize the product, select the + icon and continue with the next step.
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4. On the next screen, select Connect to a New Product. 5. Select your product from the list.
Note: If your product is not listed, move closer to the product and try again. If the product is still not shown, connect your scanner to the wireless network again and then select Connect to Existing Product in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions.
6. Select Next to select the current wireless network.
Note: If you want to connect the product to a different wireless network, select Change another WiFi SSID.
7. Enter the password for the wireless network and select OK. The app starts configuring the product.
Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app. Parent topic: Wi-Fi Direct (Simple AP) Mode Setup Related tasks Starting a Scan from a Smartphone or Tablet Using the Epson Smart Panel Mobile App
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router or access point is WPS-enabled, look for a button labeled WPS on your router. If there is no hardware button, there may be a WPS setting in the software for the device. Check your network product documentation for details.
Using WPS to Connect to a Network Using WPS PIN Mode to Connect to a Network Parent topic: Wi-Fi Networking
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Using WPS to Connect to a Network
If you have a WPS-enabled wireless router, you can use Wi-Fi Protected Setup (WPS) to connect your scanner to the network. Make sure you have installed your scanner software as described on your scanner Start Here sheet.
Note: For best results, re-install your scanner software and follow the on- screen instructions to connect to a network.
1. Enable WPS by pressing and holding the WPS button on the access point until the security light flashes.
Note: If you cannot locate the WPS button, or there are no buttons on the access point, see the documentation provided with your access point for details.
2. Turn on the scanner. 3. Press and hold the Wi-Fi connect button on the scanner for at least 3 seconds, then release it
when the Wi-Fi light flashes white. The Wi-Fi and AP mode lights flash alternately as connection setup begins. When the connection is complete, the Wi-Fi light is lit blue.
Note: If the error light turns on, the connection has failed. Press the stop button to clear the error, restart the access point, move it closer to the scanner, and then try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Using WPS PIN Mode to Connect to a Network
If you have a WPS-enabled wireless router that supports PIN mode, you can use Wi-Fi Protected Setup (WPS) PIN mode to connect your scanner to the network. Make sure you have installed your scanner software as described on your scanner Start Here sheet.
Note: For best results, re-install your scanner software and follow the on- screen instructions to connect to a network.
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1. Enable WPS by pressing and holding the WPS button on the access point until the security light flashes.
Note: If you cannot locate the WPS button, or there are no buttons on the access point, see the documentation provided with your access point for details.
2. Press and hold the Wi-Fi and Wi-Fi connect buttons on the scanner for at least 3 seconds, then release them when the Wi-Fi light flashes white.
3. Use your computer to enter the PIN code into the access point within two minutes.
Note: The eight-digit PIN code is located on the label on the back of the product.
The Wi-Fi and AP mode lights flash alternately as connection setup begins. When the connection is complete, the Wi-Fi light is lit blue.
Note: If the error light turns on, the connection has failed. Press the stop button to clear the error, restart the access point, move it closer to the scanner, and then try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Setting Up Network Scanning
You can set up network scanning to your product through a direct connection to your product. First, manually configure your product to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your product must be turned on and connected to the network.
Note: Make a note of the IP address or host name of the product so you can enter it in these steps.
1. Do one of the following to start the Epson Scan 2 Utility: · Windows 11: Click , then search for Epson Scan 2 Utility and select it. · Windows 10: Click > EPSON > Epson Scan 2 Utility. · Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. · Windows 7: Click > All Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. · Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility.
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2. Select Settings from the Scanner drop-down list. You see a screen like this:
Note: If you see an Enable Editing button (Windows) or the lock icon (Mac), click it so that you can modify the product settings. 3. Select your product and click Add.
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You see a screen like this:
4. Do one of the following: · Under Search for Network, select the IP address of your Epson product and click Add. · Select the Enter address setting, type in the IP address or host name of your Epson product, and click Add.
5. Click OK to check the connection. You see a confirmation message.
6. Click OK to save your settings and close the Epson Scan 2 Utility. Determining the Product’s IP Address Parent topic: Wi-Fi Networking
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Determining the Product’s IP Address
If you have multiple products on your network, you need to know the IP address of the product when setting up network scanning. 1. Do one of the following to start EpsonNet Config:
· Windows 11: Click , then search for EpsonNet Config and select it. · Windows 10: Click > EpsonNet > EpsonNet Config. · Windows 8.x: Navigate to the Apps screen and select EpsonNet Config.
· Windows 7: Click , and select All Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config.
· Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config.
2. Locate your product in the list and write down the IP address. Parent topic: Setting Up Network Scanning
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network. Changing a USB Connection to a Wi-Fi Connection Connecting to a New Wi-Fi Router Parent topic: Wi-Fi Networking
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website. 4. Follow the instructions in the installer to setup a Wi-Fi connection. Parent topic: Changing or Updating Network Connections
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Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your product’s Wi-Fi connection to the new router. Note: If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions. 1. Do one of the following:
· Windows: Uninstall your product software. · Mac: Go to the next step. 2. Download and install your product software from the Epson website. Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software – Windows
Disabling Wi-Fi Features
You may need to disable your product’s Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. 1. Hold down the Wi-Fi button on the control panel for about 3 seconds.
The Wi-Fi and AP mode lights turn off when the connection is disabled. 2. If you want to reconnect, press the Wi-Fi button again. Parent topic: Wi-Fi Networking
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Loading Originals
Follow the instructions here to load your originals into the product.

Note: The illustrations are for reference only. Although they may differ slightly from the actual product, the steps are the same unless otherwise noted.

Scanner Positions Loading Originals in the Input Tray Loading Large Originals Loading Long Paper Loading Passports Loading Multiple Sizes of Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals

Scanner Positions
Your product uses two different positions for scanning, depending on the type of original being scanned. The table below shows the scanner position used for various types of originals.
For details on how to change the scanner position, see the link at the end of this section.

Scanner Position
Vertical path position

Description

Supported Originals

Use the vertical path position for scanning thin paper, receipts, or multiple sheets of standard-size originals.

Standard size originals up to this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7

Scanned originals are ejected from the inches [210 × 297 mm])

output tray at the top of the scanner.

· Thin paper (40 g/m2)

· Receipts less than 15.5 inches (393.7 mm) in length

· Business cards

· Mixture of originals

Scanner Position
Straight path position

Description

Supported Originals

Use the straight path position for scanning thick or long documents, envelopes, passports, cards, and other irregular size originals.

· Large size originals (in a carrier sheet)
· Long paper

Scanned originals are ejected from the · Receipts over 15.5 inches (393.7 mm)

output slot at the front of the scanner.

in length

When scanning in the straight path

· Plastic cards

position, make sure there is enough space in front of the scanner for the

· Laminated cards

ejected originals. If the scanned image · Passports (in a passport carrier

is affected by the originals ejecting

sheet)

below the product, try placing the

· Picture post cards

product on the edge of a table where the

ejected originals can drop freely.

· Important or essential originals (in a

carrier sheet)

· Envelopes

· Irregular size originals (in a carrier sheet)

Parent topic: Loading Originals
Related references Scanner Position

Loading Originals in the Input Tray
You can load originals that meet the document specifications in the input tray.

Caution: Do not load valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals using an optional carrier sheet.

The steps below describe loading originals of the same size. To load originals of multiple sizes at once, see the link at the end of this section.

1. Make sure the scanner position light is off. Note: If the scanner position light is on, pull the position selector to the right and tilt the scanner forward.
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2. Open the input tray. 44

3. Raise the input tray extension. 45

4. Slide the input tray edge guides all the way out.
5. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time.
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6. Stack the originals with the printed side facing up and slide the stack so the leading edge is at an angle as shown.
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7. Do one of the following to load originals: · Load standard originals into the input tray printed side up and top edge first, and guide them in until they meet resistance.
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· If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals.
· If you are loading folded originals, load them so that the valley fold (the dotted line) is at the front of the scanner and on the ADF side as shown. You can load up to 10 sheets. Originals with a hard
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fold line may not be fed properly. For originals such as these, flatten them so that the height of the fold is 0.2 inches (5 mm) or less before loading it.
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· If you are loading thick originals (127 g/m² or more), switch the scanner to the straight path position and load only one original at a time. If thicker paper does not eject properly, try placing the product on the edge of a table where the ejected originals can drop freely.
Note: You can check the scanner position on the control panel. If the scanner position light is on, the scanner is in the correct position. If the scanner position light is off, pull the lever on the back to tilt the scanner backwards.
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· If you are loading irregular shaped originals, switch the scanner to the straight path position and load the original into an optional carrier sheet with the back of the original facing up.
Flip the carrier sheet over before loading it in the input tray.
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Load the original into the input tray as shown.
Note: Use only the carrier sheet designed for your product. The carrier sheet is automatically recognized by the product by the two small rectangular holes on the front edge. Keep the holes
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clean and not covered. Do not load a carrier sheet that has scratches on it or one that has been scanned more than 3,000 times.
· If you are loading envelopes, switch the scanner to the straight path position and load the envelope short side first with the side to be scanned facing up. For envelopes with the flap side on
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the shorter side, you can load the envelope with the flap side facing up. Insert the envelope into the ADF until it meets resistance.
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8. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may skew.
If the document extends beyond the input tray extension, support the original as it enters into and ejects from the product to prevent it from skewing. When scanning thin originals or originals that tend to curl after scanning, we recommend extending the input and output tray paper supports. After loading the original, press both of the buttons to raise the supports.
Parent topic: Loading Originals Related references Original Document Specifications Plastic and Laminated Card Specifications Special Original Specifications
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Scanner Positions Optional Accessories and Replacement Parts Related tasks Loading Multiple Sizes of Originals in the Input Tray Related topics Scanning
Loading Large Originals
You can load large originals up to A2 (16.5 × 23.4 inches [420 × 594 mm]) size. Make sure the original meets the specifications before loading it. Also make sure there is enough space in front of the scanner for the ejected originals. Note: Originals larger than A3 (11.7 × 16.5 inches [297 × 420 mm]) must be folded in half. You can scan both sides of the original and stitch the images together using Epson ScanSmart. Note: To combine the scanned images, open Epson ScanSmart, click the Settings button > Scanner Settings tab > Scan Settings. Then, select Double-Sided as the Scanning Side setting and select Left & Right as the Stitch Images setting in the Epson Scan 2 window. See the software help for details. 1. Make sure the scanner position light is on.
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Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards. 2. Open the input tray.
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3. Raise the input tray extension. 4. Slide the input tray edge guides all the way out.
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5. Fold the original in half so that the side to be scanned is facing out, then place your original in an optional carrier sheet as shown.
6. Flip the carrier sheet over before loading it in the input tray.
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7. Load the carrier sheet in the input tray with page 1 facing up as shown, then guide it in until it meets resistance.
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8. Adjust the edge guides to fit the edges of the carrier sheet so that there are no gaps. Otherwise, the original may skew.
9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
When scanning with a carrier sheet, select Auto Detect as the Document Size setting in Epson Scan 2 and Paper Skew as the Correct Document Skew setting. The leading edge of the original must be placed at the binding edge of the carrier sheet when scanning an original approximately 11.7 inches (297 mm) long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the carrier sheet when you select Auto Detect as the Document Size setting in the Epson Scan 2 window. Only use a carrier sheet designed for your product. The carrier sheet is automatically recognized by the product by detecting two small rectangular holes on the leading edge. Keep the holes in the carrier sheet clean and uncovered. Do not use a carrier sheet that is scratched or has been scanned more than 3,000 times. Parent topic: Loading Originals
Loading Long Paper
You can load long paper up to 120 inches (3048 mm) long in the input tray. Make sure the original meets the specifications before loading it.
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Note: The scanning speed is slower when scanning long paper. You cannot scan long paper using Epson Smart Panel (ES-C320W/RR-400W). 1. Make sure the scanner position light is on.
Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards.
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2. Open the input tray. 3. Raise the input tray extension.
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4. Slide the input tray edge guides all the way out. 65

5. Load the original into the input tray printed side up and top edge first, and guide it in until it meets resistance.
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When loading long paper, support it at the input side so that it does not drop out of the ADF, and the output side so that the ejected paper does not get jammed.
6. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may skew.
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Note: Support the original with both hands to prevent it from skewing while scanning.
7. Specify the paper size in the Epson Scan 2 window. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.
You can scan long paper in the following resolutions: · 50 to 300 dpi: 15.5 to 120 inches (393.7 to 3048 mm) · 301 to 600 dpi: 15.5 inches (393.7 mm) or less Parent topic: Loading Originals
Loading Passports
You can load A5-sized passports that are less than 0.20 inches (5 mm) thick in the input tray using an optional passport carrier sheet. Make sure the original meets the specifications before loading it.
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1. Open the input tray. 2. Raise the input tray extension.
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3. Slide the input tray edge guides all the way out. 70

4. Load the passport into the passport carrier sheet printed side up and with the thicker edge (the side with more pages) facing first.
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5. Place the passport carrier sheet into the input tray and guide it in until it meets resistance. 72

6. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the original may skew.
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7. Support the top of the passport with your hand to prevent it from closing or falling out of the ADF. If the scanned images are affected by the originals ejecting below the product, try placing the product on the edge of a table where the ejected originals can drop freely.
Note: When scanning passports, select Passport as the Document Size and turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings. Parent topic: Loading Originals
Loading Multiple Sizes of Originals in the Input Tray
You can load originals of different sizes, paper types, and thicknesses at one time in the input tray. Just make sure they meet the original document specifications. Caution: Do not load valuable original documents or artwork directly into the input tray. This may wrinkle or damage the original. Load these originals using an optional carrier sheet. If originals are fed askew, check the scanned images. If the image is skewed, load fewer originals and scan again. . Note: You can also scan originals of different paper types and thickness by loading them one by one and selecting Automatic Feeding Mode on the Main Settings screen in Epson Scan 2.
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Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings. 1. Make sure the scanner position light is off.
Note: If the scanner position light is on, pull the position selector to the right and tilt the scanner forward.
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2. Open the input tray. 76

3. Raise the input tray extension. 77

4. Slide the input tray edge guides all the way out.
5. Load the originals in the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the
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printed sides are facing up and the leading edges are aligned in the input tray (refer to the triangle on the scanner as a guide).
6. Slide the edge guides against the edges of the widest original.
Original Document Specifications 79

Parent topic: Loading Originals
Related references Scanner Positions
Related topics Scanning

Original Document Specifications
You can load original documents that meet these specifications in your product.

Paper type Plain paper Fine paper Recycled paper

Paper size
Legal (8.5 × 14 inches [216 × 356 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
A4 (8.3 × 11.7 inches [210 × 297 mm])
B5 (7.2 × 10.1 inches [182 × 257 mm])
A5 (5.8 × 8.2 inches [148 × 210 mm])
B6 (5 × 7.2 inches [128 × 182 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
A8 (2.1 × 2.9 inches [52 × 74 mm])

Paper weight 10.5 lb to 34 lb (40 to 127 g/m²) (in the vertical path position) 10.5 to 110 lb (40 to 413 g/m²) (in the straight path position)
10.5 to 55 lb (40 to 209 g/m²) (in the vertical path position) 10.5 to 110 lb (40 to 413 g/m²) (in the straight path position)

Loading capacity
In the vertical path position
Thickness of stack: under 0.09 inches (2.4 mm)
10.5 lb (40 g/m²): 20 sheets1
21 lb (80 g/m²): 20 sheets
24 lb (90 g/m²): 18 sheets
28 lb (104 g/m²): 15 sheets
34 lb (127 g/m²): 12 sheets
1 sheet (in the straight path position)
Loading capacity varies depending on the paper type.

Paper type Long paper
Paper business cards Receipts

Paper size

Paper weight

Loading capacity

Width: up to 8.5 inches 13 to 35 lb (50 to 130 g/m²) 1 sheet (215.9 mm)

Length: 15.5 to 120 inches (393.7 to 3048 mm)

15.5 to 220 inches (393.7 to 5588 mm)

Maximum lengths according to the scanning resolution:

· 50 to 300 dpi: 120 inches (3048 mm)

· 301 to 600 dpi: 30 inches (762 mm)

2.1 × 3.4 inches (55 × 89 Up to 56 lb (210 g/m²) mm)

Vertical path position: 5 cards

Thickness of stack: under 0.09 inches (2.4 mm)

Straight path position: 1 card

Width: 2 to 8.5 inches (50.8 to 215.9 mm)
Length: 2 to 120 inches (50.8 to 3048 mm)

53 to 77 g/m²

Vertical path position:
Thickness of stack: under 0.09 inches (2.4 mm)
Straight path position: 1 receipt

1 For thin originals, extending the input and output tray paper supports is recommended

Warning: Do not load the following types of originals directly in the scanner, or they may be damaged or may damage the scanner:
· Photos
· Booklets or passports that are thicker than 0.19 inches (5 mm) when closed

· Fabric or other non-paper originals · Originals containing staples or paper clips · Originals with wet ink or glue · Ripped originals · Heavily wrinkled or curled originals · Transparencies · Originals with carbon paper backing · Originals with attached sticky notes You can scan ripped, wrinkled, or curled originals using a carrier sheet (not included). Do not feed valuable artwork or important documents into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning these types of originals, use an optional carrier sheet. When scanning passports, use a passport carrier sheet.
Caution: Be careful when loading the following types of originals, or they may be damaged or may not scan successfully: · Originals with uneven surfaces, such as embossed documents or letterhead · Coated paper · Glossy originals · Thermal paper · Ripped, curled, or wrinkled originals · Originals with tears or fold lines · Perforated originals · Originals with labels or stickers · Carbon-less paper · Originals that have just been printed
Warning: Carbon-less paper contains chemical substances that may damage the rollers inside the scanner. Make sure you clean the pickup roller and the separation rollers regularly. Scanning carbonless paper may reduce the service life of the rollers compared with scanning plain paper.
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Note: When attempting to scan these types of originals, note the following: · When scanning wrinkled originals, smooth out the wrinkles before loading if possible. · Use the optional carrier sheet to scan originals that are delicate or wrinkled. · If originals are incorrectly detected as double feeds, select Off as the Detect Double Feed setting in
Epson Scan 2. Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings. · Labels or stickers must be firmly adhered to the scanned original with no exposed glue. · When scanning an original with labels or stickers that look like they might come off easily, use a carrier sheet (not included) and scan the original in the straight path position. · Try to flatten curled originals as much as possible. · For originals with folds, flatten the original so that the height of the fold is 0.2 inches (5 mm) or less before loading. Parent topic: Loading Multiple Sizes of Originals in the Input Tray
Loading Plastic and Laminated Cards in the Input Tray
You can load plastic and laminated cards that meet the card specifications in the input tray. 1. Make sure the scanner position light is on.
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Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards. 2. Open the input tray.
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3. Raise the input tray extension. 4. Slide the input tray edge guides all the way out.
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5. Load plastic or laminated cards (printed side up and long edge first) into the input tray horizontally, and slide them in until they meet resistance.
Note: Do not load plastic cards vertically. 6. Adjust the edge guides to fit the edges of the original so that there are no gaps. Otherwise, the
original may skew.
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7. Select the card type and turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2. If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it.

Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.

Plastic and Laminated Card Specifications Parent topic: Loading Originals
Related references Scanner Positions
Related topics Scanning

Plastic and Laminated Card Specifications
You can load original plastic and laminated cards that meet these specifications in your scanner.

Paper type

Paper size

Plastic cards, embossed (ISO 7810 ID-1 compliant)

2.1 × 3.3 inches (54 × 85.6 mm)

Plastic cards, standard (ISO 7810 ID-1 compliant)

Laminated cards

4.7 × 5.9 inches (120 × 150 mm) or smaller

Paper thickness
0.05 inch (1.24 mm) maximum

Loading capacity 1 card (horizontal)

0.03 inch (0.76 mm) to 0.04 inch (1.1 mm)
smaller than 0.03 inch (0.76 mm)
0.03 inch (0.76 mm) 1 card maximum

Note: Plastic cards with glossy surfaces may not scan properly. Parent topic: Loading Plastic and Laminated Cards in the Input Tray

Loading Special Originals
You can load thick, folded, or irregularly shaped originals in the input tray using an optional carrier sheet. You can also load envelopes. Make sure the originals meet the specifications for special originals before loading them. Note: Make sure there is enough space in front of the scanner for the ejected originals. 1. Make sure the scanner position light is on.
Note: If the scanner position light is off, pull the position selector to the right and tilt the scanner backwards.
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2. Open the input tray. 3. Raise the input tray extension.
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4. Slide the input tray edge guides all the way out. 90

5. Load envelopes vertically in the input tray with the printed side down and the flap facing as shown. Slide in the envelopes until they meet resistance. Skip to step 8.
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6. Do one of the following to load folded or irregularly shaped originals using a carrier sheet: Note: Use only the carrier sheet designed for your product. The carrier sheet is automatically recognized by the product by the two small rectangular holes on the front edge. Keep the holes clean and not covered. Do not load a carrier sheet that has scratches on it or one that has been scanned more than 3,000 times. · For a larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. To scan both sides and stitch them together, set the appropriate setting in Epson Scan 2.
· For an irregularly shaped original, load it in the center of an optional carrier sheet with the printed side face down. Make sure the illustration on the front edge of the carrier sheet is facing up. If you are loading originals that are 11.7 inches (297 mm) or shorter, place the leading edge of the
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original against the binding of the carrier sheet, as shown. Otherwise, the product may not detect the correct length of the original. Note: Flip the carrier sheet over before loading it in the input tray.
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7. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original
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Irregularly shaped original 8. Slide the edge guides against the edges of the carrier sheet.
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9. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

Note: If the Document Size setting on the Main Settings tab in Epson Scan 2 is set to Auto Detect, Paper Skew is automatically selected as the Correct Document Skew setting.

Note: When using Epson ScanSmart, you can open the Epson Scan 2 screen by clicking the Settings button > Scanner Settings tab > Scan Settings.

Special Original Specifications Parent topic: Loading Originals
Related references Optional Accessories and Replacement Parts Scanner Positions
Related topics Scanning

Special Original Specifications
You can load envelopes, or large, thick, or folded originals that meet these specifications in your scanner.

Paper type Large originals (plain paper, fine paper, or recycled paper)
Envelopes

Paper size
A3 (11.7 × 16.5 inches [297 × 420 mm])
B4 (13.9 × 9.84 inches [353 × 250 mm])
4.49 × 6.38 inches (114 × 162 mm)
4.33 × 8.66 inches (110 × 220 mm)

Paper thickness
10.5 to 52 lb (40 to 206 g/m²)

Loading capacity 1 sheet

0.015 inch (0.38 mm) 1 envelope maximum

Paper type
Irregularly shaped originals
(load only in a carrier sheet)

Paper size
Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm])

Originals that cannot be loaded directly into the scanner (such as paper that is wrinkled, torn, stapled, etc.)

Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])1
A2 (16.5 × 23.4 inches [420 × 594 mm])1

A3 (11.7 × 16.5 inches [297 × 420 mm])1

A4 (8.3 × 11.7 inches [210 × 297 mm])

B4 (13.9 × 9.84 inches [353 × 250 mm])1

B5 (7.2 × 10.1 inches [182 × 257 mm])

A5 (5.8 × 8.2 inches [148 × 210 mm])

B6 (5 × 7.2 inches [128 × 182 mm])

A6 (4.1 × 5.8 inches [105 × 148 mm])

A8 (2.1 × 2.9 inches [52 × 74 mm])

Custom sizes up to 17 inches (431.8 mm) wide2 and 11.7 inches (297 mm) long3

Paper thickness

Loading capacity

0.012 inch (0.3 mm) 1 carrier sheet maximum

(excluding the thickness of the carrier sheet)

0.01 inches (0.3 mm) 1 carrier sheet or less

(excluding the thickness of the carrier sheet)

1 Fold in half to load

2 Originals that are wider than 8.5 inches (215.9 mm) need to be folded in half 3 The leading edge of the original must be placed at the binding part of the carrier sheet when scanning originals longer than 11.7 inches (297 mm) Parent topic: Loading Special Originals
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Scanning
You can scan your originals and save them as digital files.
Note: For document scanning, use the Epson ScanSmart software. For instructions on scanning with Epson ScanSmart, see the help information in the software.
Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning Using Invoice/Receipt Manager Selecting Invoice/Receipt Manager Settings Scan Resolution Guidelines Starting a Scan from a Smartphone or Tablet Using Mopria Scan Scanning with AirPrint
Starting a Scan
After placing your originals on your product for scanning, start scanning using one of these methods.
Note: For instructions on scanning with Epson ScanSmart, see the help information in the application.
Starting a Scan from a Scanner Button Parent topic: Scanning
Starting a Scan from a Scanner Button
You can scan using the start button on your product.
Note: Make sure Epson ScanSmart is installed on the computer connected to the product. If a computer is connected to the product via USB while another computer is connected to the product over a wireless connection, scanned images are saved to the USB connected computer when you press the start button.
1. Make sure the product is connected to your computer or network (ES-C320W /RR-400W).
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2. Load an original in your product. 3. Press the start button.
Scanning starts and Epson ScanSmart opens. Note: You can view or change the scan settings using Epson ScanSmart. Parent topic: Starting a Scan
Scanning a Document in Epson ScanSmart
You can scan and review documents in Epson ScanSmart. See the Epson ScanSmart help for details on how to use the application. Note: The images show Windows screens; Mac screens may be slightly different. Depending on your product model and software version, not all options may be available. 1. Load your original into the scanner. 2. Start the scan by doing one of the following:
· Press the start button on the scanner. Epson ScanSmart automatically opens on your computer and the scan job begins.
Note: You can change the scanning button default in the Settings menu. · Open Epson ScanSmart on your computer. Do one of the following:
· Windows 11: Click , then search for Epson ScanSmart and select it. · Windows 10: Click > Epson Software > Epson ScanSmart. · Windows 8.x: Navigate to the Apps screen and select Epson ScanSmart. · Windows 7: Click , and select All Programs. Select Epson Software > Epson ScanSmart. · Mac: Open the Applications folder, open the Epson Software folder, and select Epson
ScanSmart.
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You see a screen like this:
Note: The RR-400W comes with a fully licensed version of the Receipt Manager software and will not show the trial software offer. The trial software offer is not available for all models in all regions. 3. Select a scan option.
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The scan job begins and your original feeds through the scanner. When scanning is complete, you see a screen like this:
4. You can review, edit, or reorder the scanned images as follows: · Select Scan to scan more originals. · Select Delete to delete selected scanned images. · Select Rotate Right to rotate each scanned image. · Select Crop to crop the selected image. · Select Stitch Images to combine two selected images into one image. (You must select two images for the Stitch Images button to become active.) · If you scanned double-sided, select On or Off for Include back sides if you want to keep or discard the back sides of scanned images. · Select Skip this screen next time if you do not want to preview images each time.
5. When you are finished reviewing the scanned images, click Next.
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You see a screen like this:
6. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Saving a Scan as a Microsoft Office Format File Parent topic: Scanning
Saving a Scan
You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals are scanned and reviewed. See the link at the end of this section. 2. In the Select Action window, click Save.
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You see a screen like this:
3. Change the settings as follows: · The document type and scan date for the file name are automatically detected. You can change them as necessary. · You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. · Select the folder on your computer in which to save the file.
4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart
Attaching a Scan to Email
You can attach a scanned image to an email as a file attachment. Note: Your email app and account settings should be configured before scanning. You must install a MAPI-type email program such as Outlook Express, Entourage, or Mac Mail. Attach to Email only supports 32-bit MAPI-compatible mail apps. Web- based email services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually attach the file to an email. 1. Make sure your originals are scanned and reviewed. See the link at the end of this section.
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2. In the Select Action window, click Attach to Email. You see a screen like this:
3. Change the settings as follows: · The document type and scan date for the file name are automatically detected. You can change them as necessary. · You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. · If you also want to save a copy of the scanned image to your computer, make sure the checkbox is selected and select the folder on your computer in which to save the file.
4. Click Attach to E-mail. Your email program opens with the file attached to a new email.
Parent topic: Scanning a Document in Epson ScanSmart
Sending a Scan to a Cloud Service
You can upload scanned images to a cloud service. Internet access is required.

Make sure your originals are scanned and reviewed. See the link at the end of this section. 2. In the Select Action window, click one of the cloud service send options.
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You see a screen like this:
3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code.
4. Change the settings as follows: · Select the folder in your account where you want to send the document. (Documents can be saved to top-level folders only.) · The document type and scan date for the file name are automatically detected. You can change them as necessary. · You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. · If you also want to save a copy of the scanned image to your computer, click the checkbox.
5. Click Send. Parent topic: Scanning a Document in Epson ScanSmart
Printing a Scan
You can print your scanned image and save the scanned file to your computer.

Make sure your originals are scanned and reviewed. See the link at the end of this section.
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2. In the Select Action window, click Print. You see a screen like this:
3. Change the settings as follows: · Select the Epson printer and change the print settings, if necessary. · Select the number of copies you want to print. · If you also want to save a copy of the scanned image to your computer, click the checkbox. · The document type and scan date for the file name are automatically detected. You can change them as necessary. · You can save the scanned image in a variety of formats. If you select Searchable PDF as the File type setting, you can select the OCR (Optical Character Recognition) language. · Select the folder on your computer in which to save the file.
4. Click Print. Parent topic: Scanning a Document in Epson ScanSmart
Saving a Scan as a Microsoft Office Format File
You can save your scans in one of the following editable Microsoft Office file formats: Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). Note: The Save to PowerPoint option is only available for Windows.
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1. Make sure your originals are scanned and reviewed. See the link at the end of this section. 2. In the Select Action window, click one of the save to options.
Note: A first-time prompt may appear asking you to download a Microsoft Office plug-in. Click Yes and follow any on-screen instructions. You see a screen like this:
3. Change the settings as follows: · The document type and scan date for the file name are automatically detected. You can change them as necessary. · Select the OCR language (the default is English). · Select the folder on your computer in which to save the file.
4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart
Selecting Epson ScanSmart Settings
After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings
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Changing the File Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Scanning
Changing the Epson Product
If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection. 1. On the main screen, click Change.
You see a screen like this:
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings
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Changing the Scan Settings
You can change detailed scan settings such as the resolution, document size, and more. 1. Click the Settings button.
You see a screen like this:
2. On the Scanner Settings tab, click Scan Settings.
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You see a screen like this:
3. Change the settings as necessary and click Save. Note: Select the Automatic Feeding Mode checkbox if you want scanning to start automatically when originals are loaded in the ADF. 111

You can adjust the image quality of the scanned images using the features on the Advanced Settings tab. For more details on each feature, see the help on the screen displayed.

Note: Some options may not be available depending on other settings you made.

Software Settings Required for Special Originals Parent topic: Selecting Epson ScanSmart Settings Software Settings Required for Special Originals Select the following settings according to the type of original being scanned.

Type of Original Carrier sheet
Passport carrier sheet
Large originals Long paper Plastic cards

Required Settings
If you select Auto Detect in the Document Size list, skewing of the original is automatically corrected even if Correct Document Skew is set to Off.
If you select any other size in the Document Size list, you can only select Contents Skew as the Correct Document Skew setting. When you select Paper and Contents Skew, only contents skew will be corrected.
Select Auto Detect in the Document Size list to automatically detect and scan passports.
To save only the ID page of your passport, select Scan Settings > Passport, select Settings in the Document Size list, then select Save ID page only when scanning passports on the Document Size Settings screen.
Create file with all pagesIf the size of the paper size is not listed in the Document Size list, select Customize to create a custom document size.
If the paper size is not listed in the Document Size list, select Auto Detect (Long Paper) or select Customize to create a custom document size.
Select Plastic Card in the Document Size list, or set Detect Double Feed to Off.

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Type of Original Laminated cards

Required Settings
To scan transparent areas around the document, select Settings in the Document Size list to open the Document Size Settings screen, then select Scan laminated card in the displayed window.

Envelopes

Note: If transparent areas around the document cannot be scanned, select Customize in the Document Size list and create the size manually.
Set Detect Double Feed to Off.

Parent topic: Changing the Scan Settings
Changing the File Name Settings
You can change the default file naming method for your scans. 1. Click the Settings button.
You see a screen like this:

2. Click the File Name Settings tab. 113

You see a screen like this:
3. Change the settings as necessary: · Make sure the Automatic file naming checkbox is selected if you want OCR to automatically detect the subject and date and add them to the file name. You can enter a default file name that will be used if OCR cannot detect the subject. · Select the OCR language (the default language is English). · Select the date format.
4. Click Close. Parent topic: Selecting Epson ScanSmart Settings
Changing the Save Settings
You can change the file type options for saving your scans. 1. Click the Settings button.
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You see a screen like this: 2. Click the Save Settings tab.
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You see a screen like this:
3. Click Options for a file format and change the settings as necessary. Note: If you want the folder to open after the file is saved, click the checkbox.
4. Click Close. Parent topic: Selecting Epson ScanSmart Settings
Save Settings
You can change the settings for how scanned images are saved as PDFs or JPEGs. PDF Options
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Setting General
Security

Options

Description

Generate PDF/A File

Creates a PDF that conforms to PDF/A-1 standards

Create file with all pages Saves all pages as one file

Compression Level

Selects the compression level for color or grayscale images

Open File Password

Set a password to open the file

Protect Property Settings Sets a password to protect file properties and allows for restrictions on file editing and printing

JPEG Options
Setting Image Quality Options

Options —

Encoding (Windows only)

Standard

Progressive

Embed ICC Profile (Windows — only)

Description
Sets a compression level by moving a slider or entering a value. File size increases when high resolution is selected.
Images load from top to bottom in a web browser. It takes longer to load the entire image.
Images first load completely at low resolution and then adjust to high resolution in a web browser
Allows you to add ICC profiles to the image

TIFF Options
Setting Byte Order

Options Windows Macintosh

Description
Specifies the operating system format in which the scanned image is saved

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Setting

Options

Compression (Windows only) —

Embed ICC Profile (Windows — only)

Description
Specifies the compression format and level for Color/Grayscale and B&W images. File size increases with higher quality.
Allows you to add ICC profiles to the image

Parent topic: Selecting Epson ScanSmart Settings
Customizing Action Icons
You can customize how the scan action icons are displayed on the Select Action screen.

Note: You can also customize them by clicking the Customize icon on the Select Action screen.

1. Click the Settings button. You see a screen like this:

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2. Click the Customize Actions tab. You see a screen like this:
3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want.
4. Click Close. Parent topic: Selecting Epson ScanSmart Settings
Scanning Using Invoice/Receipt Manager
Invoice/Receipt Manager software for Epson ScanSmart is included with RR-400W models, and is available as an upgrade for ES-C220 and ES-C320W models. See these sections to activate Invoice/Receipt Manager software (ES-C220/ES-C320W) and start scanning invoices and receipts. Note: Receipt Manager availability varies by model and region. Starting a Free Trial Activating Receipt Manager Scanning Receipts and Using Receipt Manager
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Parent topic: Scanning
Starting a Free Trial
You can start a 30-day free trial of Receipt Manager. Note: Trial offer not available for all models in all regions. Note: The images show Windows screens for ES-C220/ES-C320W; Mac screens and those for the RR400W model may be slightly different. Depending on your product model and software version, not all options may be available. 1. Click the Manage Invoices/Receipts icon on the main Epson ScanSmart screen.
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2. Click Start Trial.
Note: If you are ready to purchase a license key now, click Purchase License Key. The Epson support page opens in your web browser. When you receive the license key, click Enter License Key and enter it on the screen that appears, then click Activate. You can also click the link below for instructions on activating Receipt Manager from the Settings menu.
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3. Make sure the scanner and serial number listed match your product and click OK. 4. Receipt Manager opens and you can begin using its features.
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When the 30-day trial expires, you can purchase a license key to continue using Receipt Manager features. Hiding the Receipt Manager Trial Icons Parent topic: Scanning Using Invoice/Receipt Manager Related tasks Activating Receipt Manager Hiding the Receipt Manager Trial Icons You can hide the Receipt Manager trial icons from the Epson ScanSmart screens. 1. Click the Settings button in Epson ScanSmart.
You see a screen like this:
2. Click the Other Settings tab.
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You see a screen like this:
3. Click the Display Manage Invoices/Receipts Trial icon toggle button to hide or display the trial icon on the main Epson ScanSmart screen. Note: You can also hide or display the trial icon from the Select Action screen on the Customize Actions tab.
4. Click Close. Parent topic: Starting a Free Trial
Activating Receipt Manager
You can purchase a license key to activate Receipt Manager. Note: The license key can only activate one scanner. An Internet connection is required to validate the license key. Note: Entering a license key is not required for all models in all regions. 1. Click the Settings button.
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You see a screen like this: 2. Click the License Management tab.
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You see a screen like this:
3. To purchase a new license key, click Purchase License Key. The Epson support page opens in your web browser where you can purchase the license key. If you already have a license key, go to step 4.
4. Make sure the scanner you want to activate the license key for is displayed at the top of the screen. Click Change if you want to select a different scanner.
5. Click Enter License Key.
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You see a screen like this:
6. Enter the license key you purchased and click Activate. 7. Click Yes on the next screen (Windows only). 8. When you see a message indicating that activation was successful, click OK.
The activated scanner and license key appear in the License Management List. 127

Parent topic: Scanning Using Invoice/Receipt Manager
Scanning Receipts and Using Receipt Manager
You can scan receipts and manage the data in Receipt Manager. 1. Load your original receipts into the scanner. 2. Press the start button.
Epson ScanSmart automatically opens on your computer and the scan job begins. The receipts feed through the scanner. When scanning is complete, you see a screen like this:
3. You can review or reorder the scanned images as follows: · Select + Scan to scan more receipts. · Select Delete to delete selected scanned images. · Select Rotate Right to rotate scanned images. · Select Crop to crop the selected image. · Select Stitch Images to combine two selected images into one image.
4. When you are finished reviewing the scanned images, click Next.
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You see a screen like this:
5. Click Manage Invoices/Receipts. You see a screen like this:
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Note: You can also click Manage Invoices/Receipts from the main Epson ScanSmart screen to begin scanning receipts. Note: If you are using the trial version of Receipt Manager, you must click Continue Trial each time you click Manage Receipts. 6. In the Edit window, review the receipt data against the scanned image and make sure it is correct. You can also choose the following options: · Select Scan & Add to scan more receipts. · Select Delete to delete selected scanned images. Make sure the blue checkbox in the receipt list
is selected for the receipts you want to delete. · Select Combine to combine receipt data. Make sure the blue checkboxes in the receipt list are
selected for the receipts you want to combine. Note: You cannot separate receipts once they are combined. You must delete and re-scan them if you need them to be separate. · Select Duplicate to duplicate receipts. You can only duplicate one receipt at a time. Make sure the receipt you want to duplicate is selected. · Select Repeat OCR and select a language if the data fields were not populated. Note: Some fields may need to be entered manually. 7. When you are finished reviewing the data for the first receipt, click Mark Reviewed. The next receipt appears and you can review the data. Repeat for each receipt. Note: Make sure the blue checkboxes in the receipt list are selected for the receipts you want to export or save. 8. When you have finished reviewing data for all receipts, click Export and Save.
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You see a screen like this:
Note: Locked icons indicate that the 30-day trial has expired. 9. Select an option.
The file is exported to the selected option. Exporting Invoices or Receipts to QuickBooks Online Exporting Invoices or Receipts to QuickBooks Desktop Saving or Exporting Receipts to Quicken Saving Receipt Data as a TurboTax File Saving Invoice or Receipt Data as a CSV File Scanning Invoices or Receipts as an Image File Parent topic: Scanning Using Invoice/Receipt Manager Related tasks Activating Receipt Manager Exporting Invoices or Receipts to QuickBooks Online You can export invoice or receipt data to QuickBooks Online.
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Note: Make sure you have a current QuickBooks account and your login information is available. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this
section. 2. In the Export and Save window, click QuickBooks Online.
You see a screen like this:
3. Click Connect and enter your QuickBooks Online information. 4. Select the expense transaction you want to export the data to and click OK.
Note: If you want to import data such as vendors, categories, or payment methods from QuickBooks Online into Invoice/Receipt Manager, select the checkbox. The invoice or receipt data is exported to QuickBooks Online. Parent topic: Scanning Receipts and Using Receipt Manager Exporting Invoices or Receipts to QuickBooks Desktop You can export invoice or receipt data to QuickBooks Desktop (Windows only).
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Note: Make sure the QuickBooks Desktop software is installed and opened on your computer. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this
section. 2. In the Export and Save window, click QuickBooks Desktop.
You see a screen like this:
3. Click Browse and select the QBW company file that you want to export the data to. Note: The QBW company file must already be created.
4. Select the expense transaction you want to export the data to and click OK. Note: If you want to import data such as vendors or payment methods from QuickBooks Desktop into Invoice/Receipt Manager, select the checkbox. The invoice or receipt data is exported to QuickBooks Desktop.
Parent topic: Scanning Receipts and Using Receipt Manager
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Saving or Exporting Receipts to Quicken You can save receipt data as a QIF file or export it for use in Quicken. Note: Invoice data cannot be saved or exported to Quicken. Selecting an invoice to export will disable the Quicken icon. Make sure no invoices are selected when exporting receipts to Quicken.

Make sure your receipts are scanned and reviewed. See the link at the end of this section. 2. In the Export and Save window, click Quicken File. You see a screen like this:
3. Do one of the following: · Select Cash transaction and click Continue to save the receipt data as a QIF file. · Select Select the Quicken account and click Continue to export the receipt data to a QIF file previously saved on your computer. The scanned receipt data is saved or exported.
Parent topic: Scanning Receipts and Using Receipt Manager Saving Receipt Data as a TurboTax File
You can save receipt data as a TurboTax file.
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Note: Invoice data cannot be saved or exported in TurboTax. Selecting an invoice to export will disable the TurboTax icon. Make sure no invoices are selected when exporting receipts to TurboTax. 1. Make sure your receipts are scanned and reviewed. See the link at the end of this section.
Note: The tax category needs to be selected for each receipt to be recognized by TurboTax. 2. In the Export and Save window, click TurboTax File. 3. Save the file as a TXF file to your computer. Parent topic: Scanning Receipts and Using Receipt Manager Saving Invoice or Receipt Data as a CSV File You can save invoice or receipt data as a CSV file to use in a spreadsheet program such as Microsoft Excel. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this
section. 2. In the Export and Save window, click CSV File. 3. Choose the folder on your computer where you want to save the CSV file and click Save.
Note: You cannot export invoice or receipt data to existing or previously saved CSV files; a new file name or folder location must be created with every CSV export. Parent topic: Scanning Receipts and Using Receipt Manager Scanning Invoices or Receipts as an Image File You can save scanned invoices or receipts as an image file. 1. Make sure your invoices or receipts are scanned and reviewed. See the link at the end of this section. 2. In the Export and Save window, click Image File.
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You see a screen like this:
3. Review the file naming fields, select the file type (JPEG or PDF), select the destination folder, and click Save. Note: Selecting JPEG will create a separate image file for each receipt or invoice selected. Selecting PDF will save all selected receipts or invoices as one file. If you want to create separate PDF files, change the PDF setting in Epson ScanSmart.
Parent topic: Scanning Receipts and Using Receipt Manager
Selecting Invoice/Receipt Manager Settings
After starting Invoice/Receipt Manager, you can export or import the database and change various settings. Exporting or Importing the Invoice/Receipt Database Changing Column Settings Changing Currency and Language Settings Importing Categories from QuickBooks or Quicken Parent topic: Scanning
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Exporting or Importing the Invoice/Receipt Database
You can export or import the invoice/receipt database. This is useful if you change computers. Note: Make sure each computer has the same version of Epson ScanSmart installed. 1. Click the Settings button in Invoice/Receipt Manager.
You see a screen like this:
2. Select the Invoice/Receipt Database Backup tab.
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You see a screen like this:
3. Choose one of these options: · Click Export to export the invoice/receipt database. A file is created that can be saved to a folder on your computer. · Click Import to import an invoice/receipt database. Choose the file that was created when you exported the database. The current database is overwritten.
4. Click Close. Parent topic: Selecting Invoice/Receipt Manager Settings
Changing Column Settings
You can choose which columns are displayed in the receipt list. 1. Click the Settings button in Invoice/Receipt Manager.
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You see a screen like this:
2. Choose which columns to display by selecting or deselecting each checkbox. Click the arrow icons to move the items up or down in the display order you want.
3. Click Close. Parent topic: Selecting Invoice/Receipt Manager Settings
Changing Currency and Language Settings
You can change the currency and OCR language for data in Invoice/Receipt Manager. 1. Click the Settings button in Invoice/Receipt Manager.
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You see a screen like this: 2. Click the Currency and Language tab.
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You see a screen like this:
3. Select a currency type and OCR language. 4. Click Close. Parent topic: Selecting Invoice/Receipt Manager Settings
Importing Categories from QuickBooks or Quicken
You can import categories from QuickBooks Online, QuickBooks Desktop, or Quicken to use in Invoice/Receipt Manager. 1. Click the Settings button in Invoice/Receipt Manager.
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You see a screen like this: 2. Click the Manage Item List tab.
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You see a screen like this:
3. Click Import from accounting services. 4. Select one of the import options and follow the on-screen instructions. 5. Click the checkboxes for the categories that you want to be displayed in the Invoice/Receipt
Manager Edit window and click Close. Note: Imported items depend on the selected accounting service. Parent topic: Selecting Invoice/Receipt Manager Settings
Scan Resolution Guidelines
The resolution setting in your scanning software, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing the resolution raises the amount of detail captured but comes with the following disadvantages: · Larger file sizes · It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans · The image may become too large to fit on your display or print on paper
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If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by the software. Follow these guidelines to determine the resolution setting you need: · You will scan the image at its original size but enlarge it later in an image-editing program.
Increase the resolution setting in your scanning software. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the resolution setting to 600 dpi. · You will scan the image at 100% or smaller size. Select the resolution setting based on how you will use the scanned image: · Email/view on a computer screen/post on the web: 96 to 200 dpi · Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi Parent topic: Scanning
Starting a Scan from a Smartphone or Tablet
You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection (ES-C320W/RR-400W).
Note: Epson Smart Panel does not support scanning with a carrier sheet, or scanning originals longer than 15.5 inches (393.7 mm).
1. Download the Epson Smart Panel app from your device’s app store or from Epson’s website. See the link below.
2. Place your original on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original.
Note: If the size of your original does not appear in the list, select Auto.
Parent topic: Scanning Related tasks Using the Epson Smart Panel Mobile App
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Using Mopria Scan
You can use Mopria Scan to scan from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Scan app from Google Play (ES-C320W/RR-400W).
Note: For details and support on Mopria Scan, click here. Some Amazon Fire tablets also use Mopria Scan.
1. Connect your Epson product to your wireless network. See the link at the end of this section. 2. On your Android device, download the Mopria Scan app from Google Play. 3. Connect your Android device to the same wireless network as your product. 4. Now you are ready to scan. From an Android application such as Chrome or Gmail, tap Attach,
Open, or Add, and then tap Scan using Mopria. Select your Epson product, select your scan settings, and tap Scan. Tap Done to send the scan to your app. Parent topic: Scanning
Scanning with AirPrint
AirPrint enables instant scanning from a Mac without the need to install drivers or download software.
Note: You can only scan using AirPrint on a macOS system. The iOS operating system does not support scanning with AirPrint.
1. Load your originals. 2. Connect the product to the same network that your Mac is connected to, or connect the product to
your Mac with a USB cable. 3. On the System Preferences screen on your Mac, click Printers & Scanners. 4. Select your scanner from the list, then click Open Scanner. 5. Select scan settings as needed, then start scanning.
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Note: For details, see the macOS User Guide. Parent topic: Scanning Related topics Loading Originals
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Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product. Cleaning Your Product Cleaning Inside Your Product Replacing the Rollers Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not open the product’s outer case.
1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Clean the outer case with a soft, dry cloth. Do not use liquid or chemical cleansers.
Note: If the outer case still requires additional cleaning, use a slightly damp cloth to wipe the outer case. Then wipe the case with a soft, dry cloth.
Parent topic: Cleaning and Transporting Your Product
Cleaning Inside Your Product
Clean your product regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images. Clean the inside of the product every 5,000 scans. You can check the latest number of scans and set cleaning time notifications and alerts in the Epson Scan 2 Utility. By default, a notification is sent after every 5,000 scans.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not open the product’s outer case.
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Caution: Be careful not to get your hands or hair caught in the gears or rollers when cleaning the inside the scanner. Otherwise, injury could occur. Note: Clean inside your product while it is turned on. 1. Open the vertical path cover.
Note: When opening the vertical path cover, hold the area indicated to avoid touching the antistatic brush. If the brush becomes bent it cannot eliminate static electricity, and this may cause the output originals to stick to each other.
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2. Wipe the rollers and plastic rollers with a soft, lint-free cloth dampened with a small amount of cleaner or water.
Note: Do not spray liquid directly into the scanner. Be careful not to touch the antistatic brush when wiping the rollers. If the brush becomes bent it cannot eliminate static electricity, and this may cause the output originals to stick to each other. 3. Open the input tray, and pull the lever to open the scanner cover.
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4. Wipe the 8 rollers shown with a soft, lint-free cloth dampened with a small amount of cleaner or water.
Note: Do not spray liquid directly into the scanner.
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5. Close the scanner cover with both hands. Then, close the vertical path cover and then the input tray, in that order.
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After closing the cover, wait for approximately four seconds before proceeding to the next step. 6. Repeat steps 1 to 5 four times. The internal rollers rotate approximately one-quarter of a turn each
time the cover is closed. Repeat this step until the entire roller is clean. Note: If paper dust adheres to the inside of the vertical path cover, wipe it off with a soft, lint-free cloth.
7. Open the input tray, and pull the lever to open the scanner cover.
8. Use a genuine Epson cleaning kit or a soft, lint-free cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with 152

grease or some other hard-to-remove material, use a genuine Epson cleaning kit with a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid.
Caution: Do not use brushes or hard tools to clean the scanner glass. Any scratches on the glass may affect the scan quality. Do not spray cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 9. Use a cotton swab to wipe off any dust or dirt on the sensors shown here.
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Caution: Do not use liquid or glass cleaner on the cotton swab. Note: The ultrasonic sensors do not normally require maintenance. However, if multiple feed errors occur frequently, it is possible that dust that has accumulated around the ultrasonic sensors is being mistakenly detected as a multiple feed error. If this is the case, carefully wipe away any dust with a cotton swab. If you have a blower, such as one used to clean cameras, use it to remove the dust.
Do not spray cleaner directly onto the ultrasonic sensor. Also, be careful not to insert the cotton swab too far into the sensor and make sure no cotton fibers are left behind.
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10. Open the cover and remove the separation roller.
11. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth.
Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller. Do not spray cleaners directly inside the product; always spray cleaners on a cleaning cloth to slightly dampen the cloth. Wipe off any excess cleaner with a dry, lint-free cloth.
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12. Replace the separation roller. 13. Open the cover, then remove the pickup roller.
14. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth.
Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.
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15. Replace the pickup roller. 16. Close the scanner cover with both hands. Then, close the input tray.
17. Reset the number of scans after cleaning. Resetting the Number of Scans After Cleaning Parent topic: Cleaning and Transporting Your Product Related references Optional Accessories and Replacement Parts Related tasks Replacing the Rollers
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Resetting the Number of Scans After Cleaning
Reset the number of scans using the Epson Scan2 Utility after regular cleaning. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility:
· Windows 11: Click , then search for Epson Scan 2 Utility and select it. · Windows 10: Click and select EPSON > Epson Scan 2 Utility. · Windows 8.x: Navigate to the Apps screen and select EPSON > Epson Scan 2 Utility. · Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson
Scan 2 > Epson Scan 2 Utility. · Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Maintenance tab.
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You see a screen like this:
4. Select the Regular Cleaning Alert checkbox and click the Reset button. Note: You cannot reset if Regular Cleaning Alert is not selected.
5. Close the Epson Scan 2 Utility. Parent topic: Cleaning Inside Your Product
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Replacing the Rollers
Replace the roller assembly kit (A: separation roller, B: pickup roller) when the number of scans exceeds the life cycle of the rollers. Check the roller counter to see when you need to replace the rollers.
Note: Replace the rollers while the scanner is turned on. 1. Open the input tray, and pull the lever to the right to open the scanner cover.
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2. Press down on the separation roller cover latch and pull up the cover to remove it. 161

3. Lift up the separation roller and slide it to the left to remove it.
Note: Do not use force to pull out the separation roller; doing so may damage the inside of the product.
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4. To install a new separation roller, insert the end of the roller into the hole on the right side and lower the other end of the roller into place.
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5. Attach the separation roller cover as shown. Insert the axis on the upper side of the cover into the grooves, and then close the cover firmly.
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Note: If you are not able to close the cover, the roller is not installed correctly. Remove the roller and reinstall it, then try to close the cover again.
6. Open the cover of the pickup roller.
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7. Slide the pickup roller to the right and lift up to remove it. 166

8. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Lower the pickup roller, and then slide it to the back. Make sure the notches are aligned.
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9. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place.
Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
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10. Close the scanner cover with both hands, then close the input tray.
11. Reset the roller counter. Note: Make sure to dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them.
Resetting the Roller Counter Parent topic: Cleaning and Transporting Your Product Related references Optional Accessories and Replacement Parts
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Resetting the Roller Counter
When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility:
· Windows 11: Click , then search for Epson Scan 2 Utility and select it. · Windows 10: Click and select EPSON > Epson Scan 2 Utility. · Windows 8.x: Navigate to the Apps screen and select EPSON > Epson Scan 2 Utility. · Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson
Scan 2 > Epson Scan 2 Utility. · Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. 3. Click the Counter tab.
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You see a screen like this:
4. Click Reset under Roller Assembly Kit. The Number of Scans field changes to 0 (zero).
5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Rollers
Transporting Your Product
If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here. 1. Turn off the product and unplug the AC adapter.
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2. Disconnect any connected cables. 3. Close the input tray extension and the input tray.
Note: Make sure the output tray paper support is securely closed. 4. Pull the position selector on the back of the product to the right, and tilt the scanner forward into the
vertical path position.
5. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. 172

If you need to move the scanner, carry it as shown here.
Note: Make sure to disconnect all cables, stow the input and output tray paper supports, and place the scanner in the vertical path position. Parent topic: Cleaning and Transporting Your Product
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Administering Your Product (ES-C320W/RR-400W)
Follow the instructions in these sections to configure your product’s administrator settings using the Web Config software.
Note: Before you can configure system administration settings, you must connect the product to a network.
Accessing the Web Config Utility Restricting Features Available for Users Configuring Product Settings Importing and Exporting Product Settings Using Your Product on a Secure Network Related topics Wi-Fi Networking
Accessing the Web Config Utility
You can select your product’s network settings and confirm its operating status using a web browser. You do this by accessing your product’s built-in Web Config utility from a computer or other device that is connected to the same network as your product.
Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
1. Determine your product’s IP address. 2. Launch an internet browser on a computer that is using the same network as your product. 3. Type your product’s IP address into the address bar and press Enter. 4. If you see a warning about the self-signed certificate, ignore the warning and continue to the product
IP address. See your browser help for details. 5. In the upper right corner of the screen, click Log in and enter the Administrator password using the
following default values: · User name: none (blank)
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· Password: If there is a “Password” label attached to the back of your product, enter the 8-digit number shown on the label. If there is no “Password” label, enter the serial number shown on the label attached to your product.
6. Click OK. You see the available Web Config utility options.
Parent topic: Administering Your Product (ES-C320W/RR-400W) Related tasks Determining the Product’s IP Address Checking Status Information
Restricting Features Available for Users
Follow the instructions in these sections to restrict users from using certain product features and create an administrator password to lock the restrictions using the Web Config software. Changing the Administrator Password in Web Config Locking the Buttons on the Control Panel using Web Config Disabling the External Interface Disabling Network Scanning Disabling WSD Scan Parent topic: Administering Your Product (ES-C320W/RR-400W)
Changing the Administrator Password in Web Config
You can set an administrator password using your product’s control panel, Web Config, or EpsonNet Config. You use the same administrator password in all cases.
Note: If you forget your administrator password, contact Epson for support.
1. Access Web Config and select the Product Security tab. 2. Select Change Administrator Password. 3. Enter a user name, if necessary. 4. Do one of the following:
· If you have set an administrator password before, enter the current password, then enter and confirm the new password in the fields provided.
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· If you have not set an administrator password before, enter a new password and confirm it in the fields provided.
Note: Be sure to remember the administrator password you set. If you forget your password, you will not be able to reset it and you will need to contact Epson.
5. Click OK.
Note: To restore the administrator password to the default value, select Restore Default Settings on the Change Administrator Password screen.
Parent topic: Restricting Features Available for Users Related tasks Accessing the Web Config Utility
Locking the Buttons on the Control Panel using Web Config
You can lock the Wi-Fi connect and Wi-Fi buttons so that network settings cannot be changed from the control panel. 1. Access Web Config and select the Device Management tab. 2. Select Control Panel. 3. Select ON for the Panel Lock setting. 4. Click OK to save your setting. Parent topic: Restricting Features Available for Users
Disabling the External Interface
You can restrict the ability to connect from a computer using a USB connection or accessing a connected USB device.
Note: Depending on your product features, not all of the options listed below may be available.
1. Access Web Config and select the Product Security tab. 2. Select External Interface. 3. Select the interface you want to disable and do one of the following:
· Select Disable to prevent a connection
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· Select Enable to allow a connection 4. Click OK to save your setting. Parent topic: Restricting Features Available for Users Related tasks Accessing the Web Config Utility
Disabling Network Scanning
You can make the following settings in Web Config to disable network scanning using Epson Scan 2 from your computer. 1. Access Web Config and select the Scan tab. 2. Select Network Scan. 3. Under Epson Scan 2, deselect the Enable scanning check box. 4. Click Next. 5. Click OK to confirm your setting. Parent topic: Restricting Features Available for Users Related tasks Accessing the Web Config Utility
Disabling WSD Scan
If you do not want your computer to configure the scanner as a WSD scanning device, follow the steps below to disable the WSD settings. 1. Access Web Config and select the Network Security tab. 2. Select Protocol. 3. Under WSD Settings, deselect the Enable WSD check box. 4. Click Next. 5. Click OK to confirm your setting. Parent topic: Restricting Features Available for Users Related tasks Accessing the Web Config Utility
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Configuring Product Settings
Follow the instructions in these sections to configure your product’s control panel settings using the Web Config software. Checking Status Information Configuring Email Notification Managing the Network Connection Updating Firmware Using Web Config Parent topic: Administering Your Product (ES-C320W /RR-400W)
Checking Status Information
You can check information about the scanner using Web Config.
Note: Depending on the features of your product, not all of the options below may be available. Some options are not available unless you are logged in to Web Config.
1. Access Web Config and log in using the administrator name and password. 2. Select the Status tab and choose one of the following options:
· Select Product Status to view product information. · Select Network Status to view network information such as the IP address and network
connection status. · Select Usage Status to view information about the number of scans and historical information
about the product. · Select Hardware Status to view information about the product functions. Parent topic: Configuring Product Settings
Configuring Email Notification
You can configure email notifications using Web Config so you can receive alerts by email when certain events occur on the product. You can register up to 5 email addresses and select the events for which you want to be notified.

Access Web Config and select the Device Management tab. 2. Select Email Notification.
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You see a window like this:
3. Select the subject contents from the two drop-down menus. 4. Enter email addresses in the Address fields as necessary, and select a language for each. 5. Select the checkboxes to indicate the events for which you want each address to receive email
notifications. 6. Click OK. Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility
Managing the Network Connection
You can check or update the network information for your product using the Web Config interface. 1. Access Web Config and select the Network tab. 2. Select Basic. 3. Check or update the settings as necessary. 4. Select Next to see a summary of the network settings.
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5. Select OK to accept the changes.
Note: The network connection will be temporarily interrupted to enable the new settings.
Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility
Updating Firmware Using Web Config
If your product is connected to the Internet, you can update the product firmware using Web Config.
Note: Make sure the product is not in use before starting the update. You can also update the firmware using Epson Device Admin. See the Epson Device Admin help for more details.
1. Access Web Config and select the Device Management tab. 2. Select Firmware Update. 3. Click Start to check for the latest firmware. 4. If there is a firmware update, click Start to begin the update.
Note: Do not turn off the computer or the scanner while updating.
Parent topic: Configuring Product Settings Related tasks Accessing the Web Config Utility
Importing and Exporting Product Settings
Follow the instructions in these sections to import and export your product’s settings using the Web Config software. Exporting Settings Using Web Config Importing Settings Using Web Config Parent topic: Administering Your Product (ES-C320W/RR-400W)
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Exporting Settings Using Web Config
You can export your product’s settings and optionally encrypt the settings file with a password. 1. Access Web Config and select the Device Management tab. 2. Under Export and Import Setting Value, select Export. 3. Select the settings you want to export.
Note: If you select a parent category, the child categories are also selected. By default, items that are unique on the network, such as IP ad

EPSON ES-C220 Compact Desktop Document Scanner User Guide

ES-C220 Compact Desktop Document Scanner

Specifications

Product Usage Instructions

Section 1: Product Basics

Product Features

Product Parts Locations

Product Parts – Front

Product Parts – Back

Product Parts – Inside

Section 2: Available Software

Using the Epson Smart Panel Mobile App

Section 3: Product Usage

Loading Passports

Scanning a Document in Epson ScanSmart

Sending a Scan to a Cloud Service

Attaching a Scan to Email

FAQ

Q: How can I change the stain detection settings?

Q: How can I change the feed error detection settings?

References

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Epson User Manuals

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