EPSON TM-T88V POS Receipt Printer User Manual

TM- T88V-i
User’s Manual

Illustrations

Specifications

| 80 mm paper width| 58 mm paper width1
---|---|---
Printing method| Thermal line printing
Printing width| 72 mm {2.83″}, 512 dot positions| 50.8 mm {2.0″}, 360 dot positions
Roll paper (single-ply)| Width| 79.5 mm ± 0.5 mm {3.13″ ± 0.02″}| 57.5 mm ± 0.5 mm {2.26″ ± 0.02″}
Diameter| Maximum outside diameter: 83 mm {3.27″}
Spool| Spool diameter: Inside: 12 mm {0.47″}; Outside: 18 mm {0.711
Thermal paper type| NTP080-80| NTP058-80
interface2| Ethernet (10/100Base-T/TX), USB (Compliance: USB 2.0), Micro-USB (Compliance: USB 2.0), Analog RGB (VGA)
Power supply
(Dedicated AC adapter)*3| EPSON AC ADAPTER,RA Model: M266A (DC 24V/DC 5V)
Temperature| Operating: 5 to 45°C {41 to 113°F}
Storage: -10 to 50°C {14 to 122°F}, except for paper
Humidity| Operating: 10 to 90% RH
Storage: 10 to 90% RH, except for paper
Overall dimensions| 148 x 145 x 195 mm {5.83 x 5.71 x 7.68″} (H x W x D)
Weight (mass)| Approx. 1.6 kg {3.5 lb}

1: The values are those when the paper width is changed to 58 mm by installing the roll paper guide and making the paper width setting with utility software for the TM-T88V. The roll paper guide may not be included depending on the printer model.
2: The USB connector is only for the optional product, and the Micro-USB connector is for setting. The analog RGB connector is not available currently.
*3: Be sure to use the included dedicated AC adapter.

Standards and Approvals

The following standards are applied only to the printers that are so labeled. (EMC is tested using the
Epson power supplies.)
Europe: CE marking
North America: FCC/ICES-003 Class A
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device.
You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and Norms:
Directive 2004/108/EC EN 55022 Class A
EN 55024
IEC 61000-4-2
IEC 61000-4-5
IEC 61000-4-3
IEC 61000-4-6
IEC 61000-4-4
IEC 61000-4-11
FCC Compliance Statement For American Users
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
For Canadian Users
This Class A digital apparatus complies with Canadian ICES-003.
Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS)
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502, Japan
Telephone: 81-266-52-3131 Fax: 81-266-52-8409
Importer: EPSON EUROPE B.V.
Address: Azië building, Atlas ArenA, Hoogoorddreef 5, 1101 BA Amsterdam Zuidoost, The Netherlands
Telephone: 31-20-314-5000

Specifications and Standards
The technical specifications and the approved standards are at the beginning of this manual.
Illustrations
Most of the illustrations are at the beginning of this manual. They are identified by letters (A, B, C . . .). Some of the illustrations have numbers in them. See the list below for the meaning of the numbers.

1. AC cable
2. Dedicated AC adapter
3. Cable band
4. Hook
5. Strips
6. Knob
7. Thermal head

Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability. Because this product was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product’s suitability after a full evaluation.
Caution
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2012 by Seiko Epson Corporation, Nagano, Japan.

Purpose of This Manual
This manual provides information describing basic operations to operators of the
TM-T88V-i to enable safe and correct use of the printer.
Important Safety Information
This section presents important information intended to ensure safe and effective use of this product. Read this section carefully and store it in an accessible location.
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.
WARNING:
Warnings must be followed carefully to avoid serious bodily injury.
CAUTION:
Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.
Note:
Notes have important information and useful tips on the operation of your equipment.

Safety Precautions

WARNING:
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or fire.
Be sure to use the specified power source. Connection to an improper power source may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual.
Different connections may cause equipment damage and burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

Take care not to injure your fingers on the manual cutter

• When you remove printed paper
• When you perform other operations such as loading/replacing roll paper

To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving this product, be sure to unplug it and all the cables connected to it.
Do not connect a telephone line to the drawer kick-out connector; otherwise the printer and the telephone line may be damaged.

Caution Labels
The caution labels on the product indicate the following precautions.
CAUTION:
Do not touch the thermal head and the frame on its side (indicated in the circle in illustration O on page v) because it can be very hot after printing.
CAUTION:
Touching the manual cutter may cause injury.
CAUTION:
When connecting external devices to the USB (including Micro-USB) connectors, follow the precautions below.

• Confirm the rated current of the external devices by checking the descriptions on the devices or manuals. Do not use a device whose rated current is unclear.
• Use the UL-approved external devices (only for North American users).
• Connect the external devices only when those total rated current is less than 2.0 A.

Setting Up the Printer

CAUTION:
The following optional products cannot be used for this printer.

• Wall Hanging Bracket Set (WH-10)
• Power Supply Cover (OT-BX88)

To set up the printer, follow the steps below.

1. Unpacking (See “Unpacking” on page 4.)
2. Connecting to a power source (See “Connecting to a Power Source” on page 5.)
3. Connecting to an external device (See “Connecting to External Devices” on page 5.)
4. Attaching the connector cover (See “Attaching the Connector Cover” on page 6.)
5. Installing the roll paper (See “Installing Roll Paper” on page 6.)
6. Operation check with test print (See “Test Printing” on page 7.)

Unpacking

The following items are included with the standard specification printer.
If any item is damaged, contact your dealer.

• Printer
• Connector cover
• Roll paper guide*
• Screw*
• AC cable*
• Warranty certificate*
• Roll paper (for operation check)
• Power switch cover
• Strips for 58 mm paper width X 2*
• Dedicated AC adapter (EPSON AC ADAPTER,RA Model: M266A)
• User’s Manual (this manual)

Part Names

Control Panel
(Power) LED
This LED is on when the printer is on.
Error LED
This indicates an error.
Paper LED
On indicates a paper near end or out. Flashing indicates standby.
Feed button
This button feeds paper.

Connecting to a Power Source

Note:
It takes approximately 30 seconds after the printer is turned on until it is ready for printing.
Use the power switch on the front of the printer to turn the printer on and off.
Make sure the power switch is turned off, and connect the dedicated AC adapter to the printer, as shown in illustration A on page ii.
Connecting to External Devices

CAUTION:
When connecting external devices to the USB (including Micro-USB)connectors, follow the precautions below.

• Confirm the rated current of the external devices by checking the descriptions on the devices or manuals. Do not use a device whose rated current is unclear.
• Use the UL-approved external devices (only for North American users).
• Connect the external devices only when those total rated current is less than 2.0 A.

When using the printer, make sure the protective cover indicated in the illustration below fits firmly into place.
When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection. Otherwise, the devices can be damaged by lightning.
Note:
Connecting the optional Wireless LAN Cable Set (OT-WL01) to the USB connector enables the wireless LAN connection. While connecting via wireless LAN, keep the Ethernet cable unconnected to the printer.

1. Connect each cables to the connectors at the back of the printer. See the illustration below for the positions of the connectors.
   Note: Connectors marked “❋“ above are not available currently.

2. Connect other ends of the cables to external devices.

Attaching the Connector Cover

Follow the steps below to attach the connector cover to protect the cables.
Note:
The connector cover has 3 cable exits in different directions. When pulling out the cables whose connector does not lock itself (USB cable and DC 5 V cable) from the cable exits on the back, fix the cables with the cable band to prevent the cables from coming off. (See illustration B on page ii.)

1. Turn over the printer.
2. Position the two hooks on both sides of the connector cover so that they hook the printer case, as shown in illustration D.
3. Push the connector cover to click onto the printer case, as shown in illustration D.
4. Pass each cable through the cable exits at the bottom of the connector cover. If the cables are too many for one cable exit, use multiple exits.
5. Turn over the printer, and make sure the cables are not pinched. (See illustration C.)

To remove the connector cover, turn the printer over, and push the connector cover down while pushing both sides of the connector cover inward to detach the hooks from the printer case. See illustration E.
Installing Roll Paper

Follow the steps below to install roll paper. If you want to change the paper width by using the roll paper guide, see “Changing the Paper Width” on page 7.

1. Press the cover open button to open the roll paper cover. (See illustration F.)
2. Remove the used roll paper core if any, and insert the roll paper in the correct direction. See illustration G on page iii.
3. Pull out some paper, and close the roll paper cover, as shown in illustration H.
4. Tear off the paper, as shown in illustration I.

Changing the Paper Width
If a roll paper guide is included with your printer, you can change the printer paper width from 80 mm to 58 mm by installing the roll paper guide. Follow the steps below to change the paper width.
CAUTION:
If you once change the paper width from 80 mm to 58 mm, you cannot change it back to 80 mm.
When changing the paper width, be sure to make the setting for the paper width with utility software for the TM-T88V.

1. Press the cover open button to open the roll paper cover. (See illustration F.)

2. Install the roll paper guide so that the projection on its bottom is aligned with the hole at the right of the roll paper holder, as shown in illustration J.

3. Tighten the enclosed screw to fix the roll paper guide.

4. Affix the enclosed 2 strips along the roll paper guide on the bottom of the roll paper holder, as shown in illustration K.
   Make sure the space between the top edge of strips and the line of the groove in the roll paper guide (indicated as a in the illustration) is 0.5 mm or less.

5. Install the roll paper correctly.

6. Close the roll paper cover.

Test Printing
After the printer setup or when the printer is not operating correctly, you can check the printer operation with test printing. If the printer performs pattern printing when you follow the steps below, the printer is operating normally.

1. Make sure the paper is correctly inserted and all the covers are closed.
2. While pressing the Feed button, turn on the printer.
3. After the printer prints its status and the Paper LED flashes, press the Feed button again to restart the test printing.
   The test printing is completed when “ completed” is printed.

Attaching the Power Switch Cover
The enclosed power switch cover ensures that the power switch is not pressed accidentally. You can turn the power switch on and off by inserting a sharppointed object in the holes in the power switch cover. To remove the cover, use a sharp-pointed object.
To use this cover, install it as shown in illustration L on page iv.
WARNING:
If an accident occurs with the power switch cover attached, unplug the power cord immediately. Continued use may cause fire or shock.

About Network Connection

Confirming the Network Settings

Make sure the printer is turned on, press the push button at the interface part (shown in the following illustration) for approximately 3 seconds. When you release the button, a status sheet on which network parameters are printed will be ejected.
With the status sheet, you can check all the settings necessary for connecting to the network.
Note:
If you keep pressing the button for more than 10 seconds, the network settings are initialized. (See “Initializing the Network Setting” on page 8.)
The printer is initially set so that the IP address for the wired LAN will be obtained by DHCP. When you turn on the printer, the IP address is obtained and then it will be printed out automatically.
Network Setting
Make the same settings on the computer and access points as those printed in the status sheet.
Use the web browser to make the network settings. Input the printer’s IP address in an address bar of the web browser, and make the network settings as directed in TM-T88V-i Technical Reference Guide.
Initializing the Network Setting
To reset the network settings to the default values, press the push button at the interface part (shown in the following illustration) for more than 10 seconds. When you release the button, the initialization will be started.

Troubleshooting

No lights on the control panel
Check whether the printer is correctly connected to a power source. (See “Connecting to a Power Source” on page 5.)
Error LED on with no printing

•  Check whether the roll paper cover is closed. If it is open, close it.
• If the Paper LED is on, check whether the roll paper is correctly installed and any roll paper remains.

Error LED flashing with no printing

• Check whether a paper jam has occurred. If paper is jammed, remove the jammed paper referring to the description below and install the roll paper correctly.
• Printing stops if the head overheats and resumes automatically when it cools.
• For other cases, turn the printer off, and after 10 seconds, back on.

No connection to external devices
When the status LED (shown in the illustration on page 8) is lit in green

• Check whether the interface cable or the wireless LAN cable set (optional product) is connected correctly. (See “Connecting to External Devices” on page 5.)
• Print the status sheet to check whether the network settings are correct. (See “Confirming the Network Settings” on page 8.)

When the status LED (shown in the illustration on page 8) is off / lit in orange
When the status LED is off after turning on the printer or remains lit in orange even if 30 seconds have passed after turning on the printer, the interface board needs repairing.
Paper is jammed
When a paper jam occurs, never pull out the paper forcibly. Open the roll paper cover and remove the jammed paper.
CAUTION:
Do not touch the thermal head and the frame on its side (indicated in the circle in illustration O) because it can be very hot after printing.
If the roll paper cover does not open, follow the steps below.

1. Turn off the printer.
2. Slide the cutter cover toward the front to open it, as shown in illustration M.
3. Turn the knob until you see a triangle in the opening. This returns the cutter blade to the normal position. There is a label near the cutter to assist you. See illustration N.
4. Close the cutter cover.
5. Open the roll paper cover and remove the jammed paper.

Cleaning

Cleaning the Printer Case
Be sure to turn off the printer, and wipe the dirt off the printer case with a dry cloth or a damp cloth.
CAUTION:
Never clean the product with alcohol, benzine, thinner, or other such solvents.
Doing so may damage or break the parts made of plastic and rubber.

Cleaning the Thermal Head
CAUTION:
After printing, the thermal head and the frame on its side (indicated in the circle in illustration O) can be very hot. Be careful not to touch it and to let it cool before you clean it. Do not damage the thermal head by touching it with your fingers or any hard object.
Turn off the printer, open the roll paper cover, and clean the thermal elements of the thermal head with a cotton swab moistened with an alcohol solvent (ethanol or IPA). See illustration O.
Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality.

Open Source Software License

1. This printer product includes open source software programs listed in Section 5) according to the license terms of each open source software program.

2. We provide the source code of the GPL Programs and LGPL Programs until five (5) years after the discontinuation of same model of this printer product.
   If you desire to receive the source code above, please contact the customer support for your region. You shall comply with the license terms of each open source software program.

3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details.

4. OpenSSL toolkit
   This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/).This product includes cryptographic software written by Eric Young ([email protected]).

5. The list of open source software programs included with this printer product and the whole license agreements of each license can be found in the following URL. http://xxx.xxx.xxx.xxx/licenses/

• For the underlined part in the above URL, input each printer’s IP address.

References

• /index.html

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