EPSON 2350 Cinema 4K Smart Gaming Projector User Guide

EPSON 2350 Cinema 4K Smart Gaming Projector

IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User’s Guide.

Contents

Make sure your projector box includes all of these parts:

Note: The extra cover is for using a different streaming device instead of the built-in one. For information on connecting a different streaming device, see the online User’s Guide.

Connect the projector

Android TV
Your projector includes a built-in Android TV streaming device with apps that can be launched when the projector remote control is paired to the projector.
To stream content, make sure you have a wireless Internet connection and active streaming account and enter your login information as necessary for each app.

Video device or computer
You can connect video equipment or a computer. Connect one end of an HDMI cable (not included) to the projector’s HDMI port and the other end to an HDMI port on your video device or computer. See the online User’s Guide for details.
Caution: Do not turn on the video source before connecting it to the projector; you may damage the projector.

Note:
• Some external video sources may require an optional HDMI adapter cable.
• For more information on connecting the projector to your computer or other devices (camera, USB flash drive, etc.), see the online User’s Guide.

Audio Out port
The projector has a built-in speaker. You can also connect the projector to external self-powered speakers through the Audio Out port. See the online
User’s Guide for more information.

Turn on your equipment

1. Turn on your computer or video source.

2. Plug in the projector. The power light on the projector turns blue.

3. Install the batteries into both remote controls.

4. Remove the lens cover.

5. Press the power button on the projector or projector remote control.
   The projector beeps, the status light flashes blue, and then stays on.
   Note: To shut down the projector, press the power button twice on the projector or projector remote control.

6. Follow the on-screen instructions to pair the projector remote control and set up Android TV.

Note: The default language of the projector menu system is English. To select another language, press the menu button on the projector or projector remote control. Select Extended and press Enter. Select Language and press Enter. Select your language and press Enter. Press the menu button to exit the menu system.

Adjust the image

1. To raise the image, press the foot release button while you lift the front of the projector. Release the button to lock the foot in position.
2. To adjust a tilted image when the projector is set on a flat surface, adjust the rear feet so both sides are level.
3. To reduce or enlarge the image, use the zoom slider.
4. To sharpen the image, use the focus slider.
5. 5 If your image looks like or , you may have placed the projector off to one side of the screen at an angle. Place the projector directly in front of the center of the screen, facing the screen squarely. If you can’t move the projector, use the horizontal keystone slider on the projector to correct the image shape.
6. Your projector automatically adjusts an image that looks like or ,but you can press the keystone button on the projector remote control to correct it, if necessary.

Note: For more adjustment methods, see the online User’s Guide.

Using the remote control

Projector remote control

Android TV remote control

Note:

• You must pair the projector remote control to the built-in streaming device to use Android TV and video-on-demand features. See the online User’s Guide for more information.
• The remote control for Android TV is only used to control the streaming device if it is connected to a different device or projector. See the online User’s Guide for more information.

Troubleshooting

• If you see a No signal message after turning on the projector, make sure your computer or video device is properly connected, and press the source search button on the projector remote control.
• If you see a blank screen, check the following:
• Press the   A/V mute button on the projector remote control to see if the image was turned off.
• Make sure the status light on the projector is blue and not flashing.
• Press the  power button on the projector remote control to wake the projector from standby or sleep mode, if necessary.
• If you see a blank screen when a computer running Windows® is connected, hold down the Windows key and press P at the same time, then click Duplicate.

Registration
Register today to get product updates and exclusive offers. You can register online at http://epson.com/register (U.S.) and http://epson.ca/register (Canada).

Where to get help

Manual
For more information about using the projector, you can view or download the online manual from the Epson website, as described below.

Internet support
Visit http://epson.com/support/hc2350 (U.S.) or http://epson.ca/support/hc2350 (Canada) to download software and utilities,
view manuals, get FAQs and troubleshooting advice, or contact Epson.

Telephone support services
To use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).

Support hours are 7 AM to 4 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Optional accessories
For a list of optional accessories, see the online User’s Guide.
You can purchase screens or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at http://epsonstore.com (U.S. sales) or http://epsonstore.ca (Canadian sales).

Notices
Wireless product safety instructions
Streaming Media Player model: STI6110B
Remote controller model: WH-55, WH-5674
This document provides safety instructions and describes the specifications. Read this document carefully before use to ensure your safety and product performance.

This device is restricted to indoor operations only.
Data transmission is always initiated by software, which is the passed down through the MAC, through the digital and analog baseband, and finally to the RF chip. Several special packets are initiated by the MAC. These are the only ways the digital baseband portion will turn on the RF transmitter, which it then turns off at the end of the packet. Therefore, the transmitter will be on only while one of the aforementioned packets is being transmitted. In other words, this device automatically discontinue transmission in case of either absence of information to transmit or operational failure.

U.S. FCC Notices
FCC ID: BKMAE-STI6110B
FCC ID: BKMAE-WH55
FCC ID: BKMAE-WH5674

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Properly shielded and grounded cables and connectors must be used for connection to host computers and/or peripherals in order to meet FCC emission limits.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment should be installed and operated with a distance of at least 7.9 inches (20 cm) between the radiator and your body (except for the Bluetooth remote controller model WH-55 or WH-5674).

Industry Canada (IC) Notices
IC: 1052D-STI6110B
IC: 1052D-WH55
IC: 1052D-WH5674
CAN ICES-3 (B)/NMB-3 (B)

This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated with a distance of at least 7.9 inches (20 cm) between the radiator and your body (except for the Bluetooth remote controller model WH-55 or WH-5674).

Supplier’s Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Epson America, Inc.
Located at: 3131 Katella Ave., Los Alamitos, CA 90720
Telephone: (562) 981-3840

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR § 2.906. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: Epson
Type of Product: LCD Projector
Model: HA73A
Marketing Name: Home Cinema 2350
Options: Remote controller 2219079 xx (x=0-9)

Epson America, Inc. Limited Warranty
Two-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty

A. What Is Covered: Epson America, Inc. (“Epson”) warrants to the purchaser of the Epson product enclosed with this limited warranty statement that the product, if purchased new and operated in the United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a period of two (2) years from the date of original purchase. This limited warranty applies only to the projector and not to the projector lamp, which carries a limited warranty period of 90 days from the date of original purchase. For warranty service, you may be required to provide proof of the date of original purchase.

B. What Epson Will Do To Correct Problems: If your product requires service during the limited warranty period, please call Epson at the number at the end of this statement and be prepared to provide the model, serial number, and date of original purchase. This line will be answered during Epson’s regular support hours (currently 7:00 AM to 4:00 PM, Pacific Time, Monday through Friday—subject to change without notice). If Epson confirms warranty service is required, Epson will, at its option, repair or replace the defective unit without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you, freight prepaid, as long as you use an address in the United States, Canada, or Puerto Rico. The replacement product may be new or refurbished to the Epson standard of quality. (The replacement product may not include promotional materials, accessories, documentation, manuals, software, or cables.) You are responsible for securely packing the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or credit card number to secure the cost of the replacement product in the event that you fail to return the defective one. If Epson authorizes repair instead of exchange, Epson will direct you to send your product to Epson or its authorized service center, where the product will be repaired and sent back to you. You are responsible for packing the product and for all postage and shipping costs to and from the Epson authorized service center. When warranty service involves the exchange of the product or of a part, the item replaced becomes Epson property. If service cannot be provided on the product for any reason during the term of this agreement and Epson no longer sells the same model, Epson will replace the product with a model of equal or superior value. Epson’s liability for replacement of the covered product will not exceed the original retail selling price of the covered product. Replacement products or parts assume the remaining warranty period of the product covered by this limited warranty. If Epson replaces the lamp as part of the warranty service, the replacement lamp carries the limited 90-day warranty stated above.

C. What This Warranty Does Not Cover

1. Any damage caused by misuse, abuse, improper installation, or neglect; disasters such as fire, flood, or lightning; or improper electrical currents, software, or interaction with non-Epson products.
2. Any damage caused by or any service for third-party software, applications, parts, components, or peripheral devices added to the product after its shipment from Epson, such as dealer- or user-added boards, components, or cables.
3. Any damage caused by installing the product next to a heat source or directly in the path of an air vent or an air conditioner.
4. Damage due to excessive, continual usage.
5. Damage caused by failure to properly maintain the product (see your User’s Guide for details).
6. Service when the product is used outside the U.S., Canada, or Puerto Rico.
7. Service if the product label, logo, rating label, or serial number has been removed.
8. Consumables such as filters or any items that are identified as being replaceable by the user in the product documentation (see your User’s Guide for details).
9. Loss of data.
10. Installation or removal.
11. Any damage from service performed by anyone other than an Epson-authorized servicer.
12. Damage resulting from operation or storage in areas with smoke, oil, high humidity, steam, corrosive gases or chemicals, excessive dust, vibration, or shock.
13. Cosmetic damage caused by handling or normal wear and tear during use.
14. Any product or parts purchased as used, refurbished, or reconditioned.
15. Any damage caused by using improper packaging materials or improper packing and shipping when returning a product for repair or replacement. You will be invoiced for such shipping damage to the product.

This warranty is not transferable. Epson is not responsible for your data or applications, which cannot be restored and should be backed up by you. Postage, insurance, or shipping costs incurred in presenting your Epson product for carry-in warranty service are your responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred.

D. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS

1. Disputes: The terms of this Section D shall apply to all Disputes between you and Epson. The term ”Dispute” is meant to have the broadest meaning permissible under law or in equity and includes any dispute, claim, controversy, or action between you and Epson arising out of or relating to this Agreement (including its formation, performance, or breach), the Software, Epson Hardware, the parties” relationship with each other, and/or any other transaction involving you and Epson, whether in contract, or with respect to warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation, ordinance, or any other legal or equitable basis. However, a ”Dispute”does not include a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement, (c) copyright infringement or misuse, or (d) trade secret misappropriation (an”IP Claim”). You and Epson also agree, notwithstanding Section D, that a court, not an arbitrator, may decide if a claim or cause of action is for an IP Claim.

2. Initial Dispute Resolution: Before submitting a claim for arbitration in accordance with this Section D, you and Epson agree to try, for 60 days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the 60 days, you or Epson may commence an arbitration in accordance with Section D(6). Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los Alamitos, CA 90720. Any notice of the Dispute shall include the sender’s name, address and contact information, the facts giving rise to the Dispute, and the relief requested. Any notice sent to you will be sent to the most recent address Epson has in its records for you. For this reason, it is important to notify us if your address changes by emailing us at [email protected] or writing us at the address above. You and Epson agree to act in good faith to resolve the Dispute before commencing arbitration in accordance with this Section D(2).

3. Binding Arbitration: If we do not reach an agreed upon solution within a period of 60 days from the time informal dispute resolution is pursued pursuant to Section D(2) above, then either party may initiate binding arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO
   A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR RIGHT TO DISCOVERY AND GROUNDS FOR APPEAL ARE MORE LIMITED THAN IN COURT. Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized arbitration provider, pursuant to the JAMS Streamlined Arbitration Rules and Procedures or its applicable code of procedures then in effect for consumer related disputes, but excluding any rules that permit class arbitration
   (for more detail on procedure, see Section D(6) below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) governs
   the interpretation and enforcement of this Section D, (b) this Agreement memorializes a transaction in interstate commerce, and (c) this Section D shall survive termination of this Agreement.

4. Exception—Small Claims Court: Notwithstanding the parties’ agreement to resolve disputes through arbitration, you or we may bring an individual action
   in the small claims court of your state or municipality if the action is within that court’s jurisdiction and is pending only in that court.

5. WAIVER OF CLASS ACTION AND CLASS ARBITRATION: YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS ACTION OR CLASS ARBITRATION.
   If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth herein shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

6. Arbitration Procedure: If you or Epson commences arbitration, the arbitration shall be governed by the JAMS Streamlined Arbitration Rules and Procedures or the applicable rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration on a class-wide basis (the “JAMS Rules”), available at http://www.jamsadr.com or by calling 1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a single neutral arbitrator, which shall be selected in accordance with the JAMS Streamlined Arbitration Rules and Procedures, and both parties shall have a reasonable opportunity to participate in the selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability,or formation of this Agreement, including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of “Disputes” in Section D(1) above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. In some instances, the costs of arbitration can exceed the costs of litigation, and the right to discovery may be more limited in arbitration than in court. Each party will have the right to use legal counsel in connection with arbitration at its own expense. The arbitrator’s award is binding and may be entered as a judgment in any court of competent jurisdiction. You may choose to engage in arbitration hearings by telephone or, if you and we both agree, to conduct it online, in lieu of appearing live. Arbitration hearings not conducted by telephone or online shall take place in a location reasonably accessible from your primary residence, or in Orange County, California, at your option.
   a. Initiation of Arbitration Proceeding: If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:

7. Write a Demand for Arbitration: The demand must include a description of the Dispute and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at http://www.jamsadr.com
   (“Demand for Arbitration”).

8. Send three (3) copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North State College Blvd., Suite 600, Orange, CA 92868, U.S.A.

9. Send one (1) copy of the Demand for Arbitration to the other party (at the same address as the notice of a dispute, above in Section D(2)), or as otherwise agreed by the parties.
   b. Hearing Format: During the arbitration, the amount of any settlement
   offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration.

10. 30 Day Opt-out Right: You may elect to opt-out (exclude yourself) from the
    final, binding, individual arbitration procedure and waiver of class proceedings set forth in Section D of this Agreement by sending a written letter to the
    Epson address listed above in Section D(2) within 30 days of your assent to this Agreement that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding, individual arbitration procedure and waiver of class proceedings specified in this Section D. In the event that you opt-out consistent with the procedure set forth above, all other terms set forth in the Agreement shall continue to apply, including the requirement to provide notice prior to litigation. If you opt out of these arbitration provisions, Epson will also not be bound by them.

11. Amendments to Section D: Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and class action waiver provisions (other than a change to Epson’s address) in this Agreement, Epson will obtain your normative assent to the applicable amendment. If you do not rmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section D (or resolve disputes as provided for in Section D(7), if you timely elected to opt-out when you first assented to this Agreement).

12. Severability: If any provision in this Section D is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class actions as provided in Section D(5). This means that if Section D(5) is found to be unenforceable, the entire Section D (but only Section D) shall be null and void.

E. DISCLAIMER OF WARRANTIES
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

F. EXCLUSION OF DAMAGES; EPSON MAXIMUM LIABILITY
IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOST PROFITS, COST OF SUBSTITUTE EQUIPMENT, DOWNTIME, CLAIMS OF THIRD PARTIES, OR INJURY TO PROPERTY, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE PRODUCT. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

G. Other Provisions

1. Other Rights You May Have: This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
2. Governing Law: Except for claims subject to arbitration pursuant to Section D, you and Epson agree that the law of the state or country where you reside shall govern.
3. Jurisdiction: Except for claims subject to arbitration pursuant to Section D, in the event of a dispute you and Epson both consent to the jurisdiction of the courts in your state of residence or, if you do not reside in a state, then of the courts in Orange County, California.

To find the Epson Authorized Reseller nearest you, please visit www.epson.com in the U.S. or www.epson.ca in Canada. To find the Epson Customer Care Center nearest you, please visit www.epson.com/servicecenterlocator in the U.S. or www.epson.ca/servicecenterlocator in Canada. To contact the Epson ConnectionSM, please call (800) 637-7661 or (562) 276-4394 in the U.S. and (905) 709-3839 in Canada.

EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
privately is a registered trademark and Epson Connection is a service mark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Android TV, Google Assistant, Google Play, and YouTube are trademarks of Google LLC.
Netflix is a registered trademark of Netflix, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice. © 2022 Epson America, Inc., 5/22
Printed in XXXXXX

References

• Product Registration | Epson Canada
• SPT_V11HA73020 | Epson Home Cinema 2350 | Cinema Series | Projectors | Support | Epson Canada
• Epson Global Portal
• Product Registration | Epson US
• SPT_V11HA73020 | Epson Home Cinema 2350 | Cinema Series | Projectors | Support | Epson US
• Buy Direct from Epson | Epson Canada
• Buy Direct from Epson | Epson US
• Epson Canada | Homepage
• Service Centre Locator | Epson Canada
• Epson Global Portal
• Service Center Locator | Epson US
• JAMS: Mediation, Arbitration and ADR Services

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