SAMSUNG WW65R20EKMW-TL 6.5Kg Front Load White Washing Machine User Manual

Washing Machine
User manual
WW6*R2***/WW7*R2*** 

Safety information

Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to  the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your  responsibility to use common sense, caution and care when installing, maintaining and operating your washing machine. Because the following operating instructions cover various models, the characteristics of your washing machine may differ slightly from  those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service centre or find help and information online at www.samsung.com.

Important safety symbols

What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when Using your appliance, follow basic precautions, including the following:

1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a  person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental Capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning  use of the appliance in a Safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and User maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be Used and that old hose-sets should not be reused.
6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
7. For use in Europe: Children of less than 3 years should be kept away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is not intended to be used such as:
   – Staff kitchen areas in shops, offices and other working environments;
   – farm houses;
   – by clients in hotels, motels and other residential type environments;
   – bed and breakfast type environments:
   – areas for communal use in blocks of flats or in launderettes.

Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.

• ¢ Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury.

The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord.

• Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.

Remove ail foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis.

• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.

Plug the power plug into the wall socket so that the cord is running towards the floor.

• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and this may result in electric shock or fire.

Keep all packaging materials out of the reach of children as these may be dangerous.

• If a child places a bag over its head, it may suffocate.

When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.

• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations.

Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.

• Frost may cause the tubes to burst.

Do not install this appliance in a location where gas may leak.

• This may result in electric shock or fire.

Do not use an electric transformer.

• This may result in electric shock or fire.

Do not use a damaged power plug, damaged power cord, or loose wall socket.

• This may result in electric shock or fire.

Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.

• This may result in electric shock or fire.

Do not pull the power cord when unplugging the power plug.

• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.

This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.

• Failure to do so may result in electric shock or fire due to electric leakage.

Install your appliance on a solid, level floor that can support its weight.

• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.

Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.

• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.

If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.

• Failure to do so may result in electric shock or fire.

In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord.

• Do not use a ventilating fan.
• A Spark may result in an explosion or fire.

Do not let children play in or on the washing machine. In addition, when disposing of the appliance, remove the washing machine door lever.

• If trapped inside the product, children may suffocate to death.

Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other inflammable or explosive substances.

• This may result in electric shock, fire, or an explosion.

Do not open the washing machine door by force while it is operating (high- temperature washing/drying/spinning).

• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.

Do not insert your hand under the washing machine while an operation is in progress.

• This may result in injury.

Do not touch the power plug with wet hands.

• This may result in electric shock.

Do not turn the appliance off by unplugging the power plug while an operation is in progress.

• Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire.

Do not let children or the infirm use this washing machine without proper supervision. Do not let children climb in or onto the appliance.

• This may result in electric shock, burns or injury.

Do not insert your hand or a metal object under the washing machine while it is operating.

• This may result in injury.

Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet.

• Damage to the power cord may cause a short-circuit, fire and/or electric shock.

Do not attempt to repair, disassemble, or modify the appliance yourself.

• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.

If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.

• Failure to do so may result in electric shock or fire.

Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.

• Failure to do so may result in electric shock or fire.

If any foreign substance enters into the appliance, unplug the power plug and contact your nearest Samsung Customer Service.

• This may result in electric shock or fire.

Do not let children (or pets) play in or on your washing machine.
The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside.

Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.

• Failure to do so may result in discolouration, deformation, damage, or rust.

The front glass may be broken by a strong impact. Take care when using the washing machine.

• If the glass is broken, it may result in injury.

After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.

• The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak.

If a draining error occurs during an operation, check if there is a draining problem.

• If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire.

Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.

• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or result in a water leak.

Turn the water supply off when the washing machine is not being used.

• Ensure that the screws on the water supply hose connector are properly tightened.

Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.).

• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water leak.

Open the water tap and check if the water supply hase connector is firmly tightened and that there is no water leak before using the product.

• If the screws on the water supply hose connector are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse.
In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.

• This may result in electric shock, fire, problems with the product, or injury.

Do not spray volatile material such as insecticide onto the surface of the appliance.

• As well as being harmful to humans, this may result in electric shock, fire or problems with the product.

Do not place objects that generate electromagnetic fields near the washing machine.

• This may result in injury due to a malfunction.

Water drained during a high-temperature wash or drying cycle is hot.
Do not touch the water.

• This may result in burns or injury.

If the water temperature is high before drain, it take time until the temperature goes down, and it can be different depending on internal temperature.
Do not wash, spin, or dry water-proof seats, mats, or clothing () unless your appliance has a special cycle for washing these items.
(): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.

• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.

Do not operate the washing machine when the detergent drawer is removed.

• This may result in electric shock or injury due to a water leak. Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.

The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.

• This may result in burns.

Do not insert your hand into the detergent drawer.

• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the guide when using powder detergent.

Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.

• This may result in damage to the washing machine, or injury and death in the case of pets due to the abnormal vibrations.

Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.

• This may result in electric shock or injury.

Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage clinics.

• This may cause the rubber seal to become deformed and result in a water leak.

Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.

• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and use a sponge to clean it. Never use a metal brush.

Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent.

• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.

Do not use water from water cooling/heating devices.

• This may result in problems with the washing machine.

Do not use natural hand-washing soap for the washing machine.

• If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad odours.

Place socks and brassieres in a washing net and wash them with the other laundry.

Do not wash large laundry items such as bedding in the washing net.

• Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.

Make sure that the pockets of all the clothing items to be washed are empty.

• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to the appliance.

Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.

• This may result in discolouration or fabric damage.

Take care that children’s fingers are not caught in the door when you close it.

• Failure to do so may result in injury.

Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.

• This may result in discolouration, deformation, damage, electric shock or fire.

Before cleaning or performing maintenance, unplug the appliance from the wall socket.

• Failure to do so may result in electric shock or fire.

Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e. g. charger, headset, and USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or the human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
For more information on safe disposal and recycling visit our website.
www.samsung.com/in/support or contact our Helpline numbers- 1800 40 SAMSUNG(7267864) 1800 5 SAMSUNG (1800 5 7267864 – Toll Free.

Installation

Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry.

What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer centre or the retailer.

01 Release lever
02 Detergent drawer
03 Control panel
04 Door|   05 Drum
06 Pump filter
07 Emergency drain tube
08 Filter cover| 09 Worktop
10 Power plug
11 Drain hose
12 Levelling feet
---|---|---

NOTE

• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.

Installation requirements
Electrical supply and grounding

• AC 220-240 V / 50 Hz fuse or circuit breaker is required.
• Use an individual branch circuit specific to the washing machine.

To ensure proper grounding, the washing machine comes with a power cord featuring a three- prong grounding plug for use in a properly installed and grounded outlet.
Check with a qualified electrician or service person if you are not sure about the grounding.
Do not modify the provided plug.
If it does not fit the outlet, call a qualified electrician to install a proper outlet.

WARNING

• Do NOT use an extension cord.
• Use only the power cord that comes with the washing machine.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.

Water supply
A proper water pressure for this washing machine is between 50 kPa and 800 kPa. Water pressure less than 50 kPa may cause the water valve not to close completely.
Or, it may take longer to fill the drum, causing the washing machine to turn off. Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine.

To reduce the risk of leaks:

• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.

CAUTION
Before using the washing machine for the first time, check all connections at the water valve and taps for any leaks.

Drain
Samsung recommends a standpipe in height of 60-90 cm. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully  cover the drain hose.

Flooring
For best performance, the washing machine must be installed on a solid floor.
Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads.
Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle.

CAUTION
Do NOT install the washing machine on a platform or a poorly supported structure.

Water temperature
Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves, pumps, and/or hoses. Frozen water left in the connection parts may cause damage to belts, the pump, and other components of the washing machine.

Alcove installation
Minimum clearance for stable operation:

If both the washing machine and a dryer are installed in the same location, the front of the alcove must have at least a 465 mm unobstructed air opening. Your washing machine alone does not require a specific air opening.

Step-by-step installation

STEP 1 Select a location
Location requirements:

• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0°C)
• Away from a heat source

STEP 2 Installation procedure for the Rat shutter assembly with the washing machine
To prevent rats from entering inside the washing machine and to avoid damaging the internal parts of the washing machine.

1. Remove the packing box.
   Then, remove the bottom cushion from the washing machine.
   Check Point: Do not remove the shipping bolt.

2. Tilt the washing machine onto the bottom cushion.
   Check Point: Carefully tilt the washing machine on its left or right side and ensure there is no damage. Do not tilt the washing machine on its front or back.

3. Fix the Rat shutter in the proper position (Front mark to be front side).Check Point: Make sure the Rat shutter locks correctly.

4. Screw the screws in the four marked areas. Then, tilt the washing machine upright.
   Check Point:
   a. Use the screws from the Accessories kit.
   b. Firmly screw in the 4 screws.
   (Loose screws will cause noises.)
   c. Ensure the proper fitment.
   Before plugging in the washing machine, remove the shipping bolt.

STEP 3 Remove the shipping bolts
Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the supplied spanner.
2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.

STEP 4 Adjust the levelling feet

1. Gently slide the washing machine into position. Excessive force may damage the levelling feet.
2. Level the washing machine by manually adjusting the levelling feet.
3. When levelling is complete, tighten the nuts using the spanner.

STEP 5 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor.
If you are provided with the screw-type adaptor, go to 7.
Connect the water hose to the water tap.

1. Remove the adaptor (A) from the water hose (B)

2. Use a Philips screwdriver to loosen four screws on the adaptor.

3.  Hold the adaptor and turn part (Q in the arrow direction to loosen it by 5mm (*).

4. Insert the adaptor into the water tap, and tighten the screws while lifting up the adaptor.

5. Turn part (C) in the arrow direction to tighten it.

6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D).
   The hose fits into the adaptor with a clicking sound.

7. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown.

8. Connect the other end of the water hose to the inlet valve on the back of the washing machine.
   Turn the hose clockwise to tighten.

9. Open the water tap and check if there are any leaks around the connection areas.
   If there are water leaks, repeat the steps above.

WARNING
If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
NOTE

• After connecting the water hose to the adaptor, check if it is connected properly by pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before inserting the tap into the adaptor.

For models with an additional hot water inlet:

1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine.
2. Connect the other end of the hot water hose to the hot water tap.

Aqua stop hose (applicable models only)
The aqua stop hose alerts users of any water leak risks.
It senses the water flow and turns red on the centre indicator (A) incase of a leak.

NOTE
The end of the aqua stop hose must be fitted to the water tap and not the machine.

STEP 6 Position the drain hose
The drain hose can be positioned in three ways:

Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (“) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

In a sink drain pipe
The drain pipe must be above the sink siphon so that the end of the hose is atleast 60 cm above the floor.
In a drain pipe

The drain pipe should be between 60 cm and 90 cm high (’). It is advisable to use a 65 cm high vertical pipe.
Make sure the drain hose is connected to the stand pipe at a slant.
Drain standpipe requirements:

• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute

CAUTION
Do not put the drain hose in places of stagnant water or ponding. The water may flow back to the washing machine.

STEP 7 Power on
Plug the power cord into a wail socket featuring an AC 220-240 V / 50 Hz approved electrical outlet protected by a fuse or circuit breaker.
Then, press Power to turn on the washing machine.

Before you start

Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine.
Make sure the drum is empty before running Calibration.

1. Power off, and then power on the washing machine.
2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode. The “Cb” message appears.
3. Press Start/Pause to run the Calibration cycle.
4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.
5. When the cycle is complete, “O” appears on the display and the washing machine will turn off automatically.
6. The washing machine is now ready for use.

Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and silk items. Check the labels on the items.

NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.

STEP 2 Empty pockets
Empty all the pockets of your laundry items

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If trousers or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 Use a laundry net

• Brassieres (machine washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry.
  This may cause abnormal vibrations that could move the washing machine and result in injury.

STEP 4 Prewash (if necessary)
Select the Prewash option for the selected cycle if the laundry is heavily soiled. When selecting the Prewash option, make sure to put powder-type detergent into the main wash compartment.

STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 38.

NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load. Unbalanced laundry may reduce the spinning performance.

STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling.
Make sure to use the laundry detergent that is designed for automatic washing machines.

NOTE

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse cycle, blocking the drain outlet.

CAUTION
When washing wool using the cycle, use only a neutral liquid detergent.
If used with the cycle, powder detergent may remain on the laundry and discolour the laundry.

Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.

1. Put the capsule in the bottom of the empty drum towards the rear.
2. Put the laundry in the drum on top of the capsule.

CAUTION
For cycles using cold water or cycles that complete in less than one hour, it is recommended to use a liquid detergent.
Otherwise, the capsule may not dissolve completely.

Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the preliminary wash.

1. Prewash compartment: Apply prewash detergent.
2. Main-wash compartment: Apply main-wash detergent, water softener, soaking detergent, bleach, and/or stain removers.
3. Softener compartment: Apply additives such as fabric softener.
   Do not exceed the max line (A).

CAUTION

• Do not open the detergent drawer while the washing machine is operating.

• Do not use the following types of detergent in the drawer:
  – Tablet or capsule types
  – Ball or net types

• To prevent the compartment from clogging, concentrated or highly- enriched agents (fabric softener or detergent) must be diluted with water before being applied.

• When Delay End is selected, do not apply detergent directly into the drum. Otherwise, this may discolour the laundry. Use the detergent drawer when Delay End is selected.

To apply washing agents to the detergent drawer

1. Slide open the detergent drawer.

2.  Apply laundry detergent to the   main-wash compartment as instructed or recommended by the manufacturer.

3. Apply fabric softener to the softener compartment Do not exceed the max line (A).
   Softener is dispensed into the wash during the final rinse.

4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer.

5. Close the detergent drawer.

CAUTION

• Do not apply powder detergent to the liquid detergent guide.
• Concentrated fabric softener must be diluted with water before applied.
• Do not apply main-wash the detergent to softener compartment.

Operations

Control panel

time remaining, or an information code when a problem occurs.
03 Temp.| Press to change the water temperature for the current cycle.
04 Spin| Press to change the spinning speed for the current cycle.
The revolutions per minute (RPM) differs with the model.
•Rinse Hold : The final rinse process is suspended so that the laundry remains in the water.
To unload the laundry, run a drain or spin process.
•No Spin : The drum does not rotate after the final drain process.
•Spin Only : To run the Spin Only cycle, press Spin for 3 seconds. When the cycle time and spinning speed appear, press Spin repeatedly until a desired spinning speed is selected. Then, press Start/Pause to start the cycle. The spinning time depends on the selected cycle.
05 Options| Press to select an option from Intensive, and Pre Wash. Press again to deselect.
•Availability of the options depends on the cycle.
06 Delay End| Delay End lets you set the end time of the current cycle. Based on your settings, the start time of the cycle will be determined by the machine’s internal logic.
For example, this setting is useful for programming your machine to finish a wash at the time you normally return home from work.
•Press to choose a preset unit of hours.
07 Bubble Soak| Bubble Soak helps remove a variety of stubborn stains.
With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing.
•Bubble Soak adds up to 30 minutes to the selected cycle.
•Availability of this option depends on the cycle.
08 Soak| Press to activate/deactivate the Soak function.
This function helps remove a wide variety of stubborn stains.
09 Power| Press to turn on/off the washing machine.
10 Start/ Pause| Press to start or stop operation.

Simple steps to start
WW6R2EK/WW7R2EK

1.  Press Power to turn on the washing machine.

2. Turn the Cycle Selector to select a cycle.

3. Change the cycle settings (Temp., and Spin) as necessary.

4. To add an option, press Options.
   Use the button again to choose a preferred item.

5. The machine provides 3 respective buttons for Bubble Soak, Soak and Delay End for easy access. If you want to use one of these options, press the corresponding button.

6. Press Start/Pause.

To change the cycle during operation

1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.

Cycle overview
Standard cycles

shirts. The washing time and the rinse count are automatically adjusted according to the load.| MAX
SYNTHETICS| ‘ For blouses or shirts that are made of polyester (diolen, trevira), polyamide (perlon, nylon), or the like.| 3.0
| •Specific for machine-washable wool for loads less than 2.0 kg.
•The 0 WOOL cycle features gentle cradling and soaking to protect the wool fibres from shrinkage/distortion.
•A neutral detergent is recommended.| 1.5
RINSE+SPIN| •Featuring an additional rinse process after applying fabric softener to the laundry.| –
SPIN| •Featuring an additional spin process to effectively remove moisture from laundry.| –
ECO DRUM CLEAN| •Cleans the drum by removing dirt and bacteria from the drum.
•Perform once every 40 washes with no detergent or bleach applied.
•Make sure the drum is empty.
•Do not use any cleaning agents for cleaning the drum.| –
HYGIENE STEAM| •Cotton and linen fabric which have been in direct contact with the skin, e.g. underwear. For optimum hygiene results select a temperature of 60°C or above.
•Steam cycles feature allergy care and bacteria elimination (sterilize).| 3.0
DENIM| •Featuring a higher water level in the main wash and an extra rinse cycle to ensure that no powder detergent remains.| 3.0
DELICATES| •For sheer fabrics, bras, lingerie (silk), and other handwash-only fabrics.
•For best performance, use liquid detergent.| 1.5
DARK GARMENT| •Featuring additional rinses and reduced spinning to ensure that the laundry is washed gently and rinsed thoroughly.| 3.0
DAILY WASH| •For everyday items such as underwear and shirts.| 3.0
15′ QUICK WASH| •For lightly soiled garments in less than 2.0 kg that you want to wash quickly.
•Use less than 20 g of detergent. Using more than 20 g of detergent may leave detergent residue.| 2.0
15′ QUICK WASH| •For liquid detergent, use a max of 20 ml of liquid detergent.| 2.0
SUPER ECO  WASH| •Low temperature ecobubble cycle helps  reduce power consumption.| 3.0

Options

cycle.
| Intensive| •For badly soiled laundry. The operation time for each cycle is longer than normal.

Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press Start/Pause.
   The Delay End indicator blinks and the washing machine tumbles the drum to sense the weight of the load if you have selected the COTTON cycle. Load sensing is preset and enabled only in this 1 cycle.
   When complete, the machine displays your set time and the timer Starts ticking.

4. To cancel the Delay End, restart the washing machine by pressing Power

Real-life case
You want to finish a two-hour cycle 3 hours later from now. For this, you add the Delay End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then, what happens?
The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for this example.

Settings
Child Lock
To prevent accidents by children, Child Lock locks all buttons except for Power.

• To set the Child Lock function, hold down Temp. and Spin simultaneously for 3 seconds.
• To release the Child Lock function, hold down Temp. and Spin simultaneously for 3 seconds.

NOTE

• In the Child Lock state, you must first release the Child Lock if you want to add detergent or laundry.
• Your setting will be kept even after restarting the machine.

Sound On/Off £4
You can turn on or off the sound . from the washing machine.
Your setting will be kept even after restarting the machine.

• To mute the sound, hold down Spin and Options simultaneously for 3 seconds.
• To unmute the sound, hold down again for 3 seconds.

Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.

Eco drum clean (applicable models only)
Perform this cycle regularly to clean the drum by removing bacteria from it.
This cycle heats the water between 60°C and 70°C, and it also removes accumulated dirt from the rubber door gasket.

1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select ECO DRUM CLEAN.
3. Press Start/Pause.

CAUTION

• Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum may cause damage to the laundry or the drum of the washing machine.
• To prevent limescale, add the proper amount of detergent according to your local water hardness or add a water softener additive together with the detergent.

ECO DRUM CLEAN reminder

• The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes. It is advisable to perform the ECO DRUM CLEAN regularly.
• When you first see this reminder, you can ignore the reminder for 6 consecutive washes. From the 7 wash, the reminder no longer appears. However, it appears again on the next 40″ wash.

Smart Check (applicable models only)
To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been optimized for Galaxy & iPhone series (applicable models only).

1. When the washing machine detects an issue to check, an information code appears on the display. To enter Smart Check mode, press and hold Options and Delay End simultaneously for 3 seconds.

2. The washing machine starts the self-diagnosis procedure and displays an information code if a problem is detected.

3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.

4. Put the mobile device close to the washing machine’s display so that the smartphone camera and the washing machine face each other.
   Then, the information code will be recognized automatically by the app.

5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Check, may differ depending on the language.
• If there is strong reflected light on the washing machine display, the app may fail to recognize the information code.
• If the app fails to recognize the Smart Check code consecutively, enter the information code manually onto the app screen.

Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.

1.  Power off and unplug the washing machine from the electrical outlet.
2. Open the filter cover (A) by using the spanner provided in accessories.
3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (B).
4. Open the tube cap and let water in the emergency drain tube (C) flow into the container.
5. When done, close the tube cap, and reinsert the tube.
   Then, close the filter cover.

NOTE
Use a spacious container because the water in the drum may be more than expected.

Cleaning

Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.

Mesh filter
Clean the mesh filter of the water hose once or twice a year.

1. Turn off the washing machine, and unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water hose from the back of the washing machine.
   Cover the hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh filter from the inlet valve.

5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.

6. Dry the mesh filter completely in the shade.

7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.

8. Open the water tap.

NOTE
If the mesh filter is clogged, an information code of “4c” appears on the screen.

Pump filter
It is advisable to clean the pump filter frequently to prevent its clogging.
Aclogged pump filter may reduce the bubble effect.

1. Turn off the washing machine, and unplug the power cord.
2. Drain the remaining water inside the drum. See the “Emergency drain’ section.
3. Open the filter cover (A) by using the spanner provided in accessories.
4. Turn the pump filter knob to the left, and drain off the remaining water.
5. Clean the pump filter using soft brushes. Make sure the drain pump propeller inside the filter is unclogged.
6. Reinsert the pump filter, and turn the filter knob to the right

NOTE
If the pump filter is clogged, an information code of “SC” appears on the screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter.
  Otherwise, this may cause a leak.

• Make sure the filter is inserted properly after cleaning it.
  Otherwise, this may cause an operational failure or a leak.

Detergent drawer

1. While holding down the release lever (A) inside the drawer, Slide open the drawer.
2. Remove the release lever and the liquid detergent guide from the drawer.
3. Clean the drawer components in flowing water using a soft brush.
4. Clean the drawer recess using a soft brush.
5. Reinsert the release lever and the liquid detergent guide to the drawer.
6. Slide the drawer inward to close it.

NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.

Recovery from freezing
The washing machine may freeze when it drops below 0°C.

1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.

NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.

Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.

1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Troubleshooting

Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the suggestions.

•Make sure the door is properly closed.
•Make sure the water taps are open.
•Press or tap Start/Pause to start the washing machine.
•Make sure Child Lock is not activated.
•Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
•Check the fuse or reset the circuit breaker.
Water supply is insufficient, or no water is supplied.| •Fully open the water tap.
•Make sure the door is properly closed.
•Make sure the water supply hose is not frozen.
•Make sure the water supply hose is not kinked or clogged.
•Make sure there is sufficient water pressure.
After a cycle, detergent remains in the detergent
drawer.| •Make sure the washing machine is running with sufficient water pressure.
•Make sure the detergent is added to the centre of the detergent drawer.
•Make sure the rinse cap is inserted properly.
•If using granular detergent, make sure the detergent selector is in the upper position.
•Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or makes noise.| •Make sure the washing machine is installed on a level, solid floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the height of the washing machine.
•Make sure the shipping bolts are removed.
•Make sure the washing machine is not contacting any other object.
| •Make sure the laundry load is balanced.
•The motor can cause noise during normal operation.
•Overalls or metal-decorated clothes can cause noise while being washed. This is normal.
Metal objects such as coins can cause noise.
After washing, remove these objects from the drum or filter case.
Does not drain and/ or spin.| •Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain restriction, call for service.
•Make sure the debris filter is not clogged.
•Close the door and press or tap Start/Pause.
For your safety, the washing machine will not tumble or spin unless the door is closed.
•Make sure the drain hose is not frozen or clogged.
•Make sure the drain hose is connected to a drain system that is not clogged.
•If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
The door does not open.| •Press or tap Start/Pause to stop the washing machine.
•It may take a few moments for the door lock mechanism to disengage.
•The door will not open until 3 minutes after the washing machine has stopped or the power turned off.
•Make sure all the water in the drum is drained.
•The door may not open if water remains in the drum. Drain the drum and open the door manually.
•Make sure the door lock light is off. The door lock light turns off after the washing machine has drained.
Excessive suds.| •Make sure you use the recommended types of detergent as appropriate.
•Use high efficiency (HE) detergent to prevent oversudsing.
•Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
•Non-HE detergent is not recommended.
Cannot apply additional detergent.| •Make sure the remaining amount of detergent and fabric softener is not over the limit.
Stops.| •Plug the power cord into a live electrical outlet.
•Check the fuse or reset the circuit breaker.
•Close the door and press Start/Pause to start the washing machine. For your safety, the washing machine will not tumble or spin unless the door is closed.
•Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
•There may be a pause or soak period in the cycle.
Wait briefly and the washing machine may start.
•Make sure the mesh filter of the water supply hose at the water taps is not clogged. Periodically clean the mesh filter.
•If the washing machine is not supplied with sufficient power, the washing machine temporarily will not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
| •Fully open both taps.
•Make sure the temperature selection is correct.
•Make sure the hoses are connected to the correct taps. Flush water lines.
Fills with the wrong water temperature.| •Make sure the water heater is set to supply a minimum 120°F (49°C) hot water at the tap. Also, check the water heater capacity and recovery rate.
•Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.
•While the washing machine fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.
•While the washing machine fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature.
Load is wet at the end of a
cycle.| •Use the High or Extra High spin speed.
•Use high efficiency (HE) detergent to reduce oversudsing.
•Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.
•Make sure the drain hose is not kinked or clogged.
Leaks water.| •Make sure the door is properly closed.
•Make sure all hose connections are tight.
•Make sure the end of the drain hose is correctly inserted and secured to the drain system.
•Avoid overloading.
•Use high efficiency (HE) detergent to prevent oversudsing.
Has odours.| •Excessive suds collect in recesses and can cause foul odours.
•Run cleansing cycles to sanitize periodically.
•Clean the door seal (diaphragm).
•Dry the washing machine interior after a cycle has finished.
No bubbles are seen (Bubbleshot models only).| •Overloading may screen bubbles.
•Severely contaminated laundry may not generate bubbles.

If a problem persists, contact a local Samsung service centre.

Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

•Make sure the water taps are open.
•Make sure the water hoses are not clogged.
•Make sure the water taps are not frozen.
•Make sure the washing machine is operating with sufficient water pressure.
•Make sure that the cold water tap and the hot water tap are properly connected.
•Clean the mesh filter as it may be clogged.
4C2| •Make sure the cold water supply hose is firmly connected to the cold water tap.
If it is connected to the hot water tap, the laundry may be deformed with some cycles.
5C| Water is not draining.
•Make sure the drain hose is not frozen or clogged.
•Make sure the drain hose is positioned correctly, depending on the connection type.
•Clean the debris filter as it may be clogged.
•Make sure the drain hose is straightened all the way to the drain system.
•If the information code remains, contact a customer service centre.
dC| Operating the washer with the door open.
•Make sure the door is properly closed.
•Make sure laundry is not caught in the door.
OC| Water has overflowed.
•Restart after spinning.
•If the information code remains on the display, contact a local Samsung service centre.
LC, LC1| Check the drain hose.
•Make sure the end of the drain hose is placed on the floor.
•Make sure the drain hose is not clogged.
•If the information code remains, contact a customer service centre.
ub| Spinning does not work.
•Make sure laundry is spread out evenly.
•Make sure the washing machine is on a flat, stable surface.
•Redistribute the load.
If only one item of clothing needs washing, such as a bathrobe or pair of jeans, the final spin result might be unsatisfactory, and an “Ub” check message will be shown in the display.
3C| Check the motor for operation.
•Try restarting the cycle.
•If the information code remains, contact a customer service centre.
UC| The electronic control needs to be checked.
•Check if power is supplied properly.
•If the information code remains, contact a customer service centre.
Low voltage detected.
•Check if the power cord is plugged in.
•If the information code remains, contact a customer service centre.
HC| High temperature heating check.
•If the information code remains, contact a customer service centre.
1C| The Water Level sensor is not working properly.
•Turn the machine off, and restart the cycle.
•If the information code remains, contact a customer service centre.
AC| Code Action Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
AC6| Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

Specifications

Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow the care label! directions to maximise garment life and reduce laundry problems.

| Resistant material| | Do not iron
---|---|---|---
| Delicate fabric| | Can be dry cleaned using any solvent
| Item can be washed at 95°C| | Dry clean
| Item can be washed at 60°C| | Dry clean with perchloride, lighter fuel, pure alcohol or R113 only
| Item can be washed at 40°C| | Dry clean with aviation fuel, pure alcohol or R113 only
| Item can be washed at 30°C| | Do not dry clean
| Hand wash only| | Dry flat
| Dry clean only| | Can be hung to dry
| Can be bleached in cold water| | Dry on clothes hanger
| Do not bleach| | Tumble dry, normal heat
| Can be ironed at 200°C max| | Tumble dry, reduced heat
| Can be ironed at 150°C max| | Do not tumble dry
| Can be ironed at 100°C max| |

Protecting the environment

• This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the cycle used).

Specification sheet

“*” Asterisk(s) means variant model and can be varied (Q-9) or (A-Z).

/WW7OR20**
1200 rpm| 1000 rpm
Type| Front loading washing machine
---|---
Model name| WW6R2E**| WW6R2G
Dimensions| W 600 x D 450 x H 850 (mm)
Water pressure| 50-800 kPa
Net weight| 53.6 kg| 52.6 kg
Wash and spin capacity| 6.0 kg
Power| Washing and| 220 V| 1900 W
consumption| heating| 240 V| 2300 W
Spin revolutions| WW61R22/WW6OR22| WW61R20/WW6OR20
1200 rpm| 1000 rpm

The energy label specifications have been determined by using the following program according to IEC 60456. (Only Applicable to India)

• 6.0~6.5 KG – The Program is “COTTON 60°C + Intensive’.
• 7.0 KG – The Program is “COTTON Cold + Intensive

Terms of Warranty

(Only Applicable to India)
Warranty not applicable in any of the following cases

1. The Complete warranty Card is not presented to the service engineer at the time of repairs being undertaken/ requested.
2. The Product is not purchased from an Authorized Samsung Sales Dealer.
3. The Product purchased is not used according to the instruction given in the INSTRUCTION MANUAL as determined by company personnel.
4. Defect Caused by improper use, as determined by the authorized service centers/ Company Personnel.
5. Modification or alterations of any nature mode in the circuitry by the Purchaser or unauthorized Personnel, as determined by Company personnel.
6. The Warranty is not applicable if the washing machine used for commercial purpose or Public places like Hotels, training centers and other similar applications.
7. The Original Serial number is removed, obliterated or altered from the Product.
8. Defect due to causes beyond control like lightening, abnormal voltage, acts of god or while in transit to service center or to the purchaser residence.
9. Correcting the installation for example leveling the product, adjustment of drain hose, Adjustment of Tap adopter.
10. Noise or Vibration that is considered as normal for example water drain sound, spin sound or warning beeps.
11. Removal of foreign objects/substances from machine, including the Drain Valve and inlet hose filter for example coin, Grit, safety pin, buttons, hooks, Dirt accumulation etc.
12. Replace fuse, correcting house wiring, house plumbing and defect or damage caused by household pets, rats, cockroaches or any other animals or insects.

For warranty conditions refer warranty card.

SAMSUNG
Helpline – Call: 1800 40 SAMSUNG (7267864) / 1800 5 SAMSUNG (7267864)

This warranty card gives the key points related to warranty claim. for further details log on to www.samsung.com/in/support.

Warranty Card (Only Applicable to India)
“TERMS & CONDITIONS

1. Proof of purchase is a pre-requisite to claim warranty.
2. The product should have been purchased from an authorised Samsung Sales Dealer in India.
3. Warranty can be claimed only if the repair was carried out by the Samsung authorised service center.
4. Carry-in service or In-Home service applicability depends on the product category and Samsung policy.
5. Free installation or demo of the product, if applicable, can be availed only once and within 6month from the date of purchase. In case of installation, any additional material required over and above the standard installation kit shall be on the chargeable  basis.
6. Incase of defective accessory, only the accessory will be repaired or replaced.
7. Cosmetic/ Aesthetic / Plastic / Glass Parts /Bulbs / Cable Wiring / Piping/ Consumables are not covered under warranty.
8. The defective parts/ products which were replaced by Samsung under this warranty shall be the property of Samsung.
9. While carrying out repair, Samsung may use accessories or parts that are new or refurbished or reconditioned.
10. Samsung shall not be liable for any losses or consequential losses due to product failure or the installed software.
11. Samsung shall be free to decide on whether or not to provide a software update for its products.
12. Samsung shall not be responsible for any loss or misuse of data, personal information, setting, third party software during product usage or repair or software update.
13. Samsung shall not be liable for any loss, cost, expense, inconvenience or damage that may result from use inability to use the product. Under no circumstances shall Samsung be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.
14. Defects caused by customer negligence, tampering shall void the product warranty.
15. Any extended/addition warranty offered by Samsung has to be supported by relevant proofs.
16. Usage of power stabilizers of proper rating is necessary unless explicitly mentioned by Samsung on product literature/instruction booklet.
17. In case of defect arising out of installation done by party other than Samsung authorised party, the limited warranty will be applicable as per revised T&C as Samsung shall deem fit.
18. Regular upkeep, maintenance and cleaning of parts are necessary in certain products. Such periodic maintenance shall be on chargeable basis unless otherwise provided and not covered under warranty.
19. In the event of any unforeseen circumstances, and spares not being available Samsung’s prevailing depreciation rules will be binding on the purchaser and same shall be considered as a commercial solution in lieu of repairs.
20. Defects arising out of the following are not covered under warranty like Mishandling/Misuse, Improper ventilation, Improper voltage, Use of external material, Normal wear and tear, Physical damage and / or electrical damage caused by physical impact.
21. Complaints related to playability, printability, compatibility with external accessories, software, file systems, third party applications, CODEs, signals, Networks& ISP bandwidth shall not be considered as defect in product and not covered under warranty.
22. This warranty covers only the defects in products arising out of manufacturing or faulty workmanship.
23. This warranty covers repair/replacement of parts.
24. Warranty period of parts & accessories may vary from product to product.
25. Maximum liability out of this warranty is limited to the product purchase value/MRP.
26. No warranty on certain parts/conditions/types of product failures.
27. Under certain conditions where warranty obligations cannot be met, depreciation will be applicable on the existing product.

CUSTOMER DETAILS CUM WARRANTY CARD

Customer copy (to be retained by customer):
Model No:…………………………
Product Serial No:…………………………
Date of Purchase:…………………………
Name:…………………………
Address in Full:…………………………
Telephone No:…………………………
Model No:…………………………
Dealer Name & Address :…………………………

Dealer ‘s Signature with rubber stamp

Customer’s Signature & Date
(I accept the Terms & Conditions of warranty)

(Only Applicable to India)
The Warranty shall be null and void in any of the following cases, and in such cases Samsung may at its sole discretion repair the equipment on a chargeable basis. The decision of Samsung, whether a complaint falls in any of these categories or not shall be  binding on the Purchaser.

• The dully filled warranty card/proof of purchase is not presented to the service engineer at the time of repairs being undertaken / requested.
• The original serial number of the product is removed, altered or obliterated from the product.
• The product purchased is not used as per the rated power conditions or instructions mentioned in the INSTRUCTION MANUAL.
• The product is being used for commercial purpose OR if the product has been used excessively and beyond reasonable usage as permitted within the product instruction manual.
• Site (premises where the product is used/ kept) conditions that do not conform to the recommended operations of the product.
• Defects caused due to exposure to moisture/dampness/extreme thermal or environmental conditions or rapid changes in such of conditions/corrosions/oxidations/spilling of food/iquid/influence of Chemical substances.
• Defects due to causes beyond control like lightning, abnormal voltage, spikes, external sources (ex: cable/set top box connections), fire, water logging, natural calamities, commotion, riots, theft, anti-social action, acts of God or while in transit.
• Defects caused by household pets, rats, cockroaches, ants, pests, fungi or any other animal/birds/insects.
• Defects caused due to negligence/omission of the Purchaser on account of periodic maintenance(s)/periodic servicing as mentioned in the instruction manual of the product.
• Defects caused due to usage of third party material/non Samsung Authorized Consumables.
• Any modifications, including but not limited to, rooting attempts, reverse engineering, unlocking, jail-breaking etc. of the original firmware(s) or software(s) of the product.
• Repair due to misuse/third party repair attempts are not covered in warranty.
• Warranty does not cover repair due to external factors/mediums/data types.
• Warranty shall apply only if the product is used as per its usage specifications (ex: personal, commercial etc.)
• Warranty shall be void if product has failed under certain conditions/types (ex: water logging, misuse, etc.)

All disputes arising out of this warranty are subject to Delhi jurisdiction only.
Warranty period commences from the date of purchase of the product unless specified otherwise.

Product Group| Product Description| Warranty Period (Months)| Parts/Accessory Warranty(if applicable)
---|---|---|---
Washing Machine| Semi Automatic| 24| Wash Motor : 60 months on Semi Automatic Wash Motor
Rear control panel Top Loading Fully Automatic| 24| AC Motor : 120 months
Digital Inverter Motor : 240 months
(Applicable for Rear & Front Control Panel models with Wobble Pulsator) it
Front control panel Top Loading Fully Automatic| 24
Fully Auto Front Loading| 24| Universal motor : 60 months
Digital Inverter Motor : 240 months*

• 15 Months from date of purchase or 12 months from installation, whichever ends early. **12 Months from date of commissioning.
• In case of parts warranty, labour cost and gas charging cost(if applicable) will be chargeable as per the applicable rates.

Correct disposal of the product ( Waste Electrical & Electronic Equipment)
This marking on the product, accessories or literature indicates that the electronic accessories (e.g. charger, headset, and USB cable) should not be dispose with other household waste at the end of their working life.
GS For more information on safe disposal and recycling visit our website or contact number.

SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED
Registered Address:6th Floor,DLF Centre, Sansad Marg,New Delhi-110001,Visit : www.samsung.com/in
Samsung Helpline – call: 1800 40 SAMSUNG (7267864) / 1800 5 SAMSUNG (7267864)

QUESTIONS OR COMMENTS?

www.samsung.com/in/support
NEPAL| 16600172667 (Toll Free for NTC Only)
9801572667| www.samsung.com/in/support
BANGLADESH| 09612300300
08000300300 (Toll free)| www.samsung.com/in/support

This product is RoHS compliant

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>