Elite Gourmet EWM460 Nonstick Rotating Flip Belgian Waffle Maker Instruction Manual

FLIP
WAFFLE MAKER
MODEL: EWM460
INSTRUCTION MANUAL
Before operating your new appliance, please read all instructions carefully and keep for
future reference.

Questions? Elite’s customer service team is ready to help.
For more Elite products, visit us at shopelitegourmet.com.

IMPORTANT SAFEGUARDS

The Elite Brand takes consumer safety very seriously. Products are designed and manufactured with our valued consumers’ safety in mind. Additionally, we ask that you exercise a level of caution when using any electrical appliance by following all instructions  and important safeguards.

READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE.
WARNING: When using electrical appliances, basic safety precautions should always be followed as below:

1. READ ALL INSTRUCTIONS CAREFULLY BEFORE USE.
2. Do not touch hot surfaces. Use handles only.
3. To protect against risk of electric shock, do not immerse or partially immerse the cord, plug or entire unit in water or any other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from wall outlet when not in use and before cleaning. Allow to cool before cleaning or storing this appliance.
6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
7. The accessible surfaces may be hot when the appliance is operating.
8. Appliances are not intended to be operated by means of an external timer or separate remote-control system.
9. The use of accessories attachments not recommended by the appliance manufacturer may cause fire, electrical shock or injuries.
10. Do not use outdoors. This appliance is for indoor household use only.
11. Do not use while standing in damp area.
12. Do not let the electrical cord hangover the edge of the table or counter, or touch hot surfaces.
13. Do not place on or near a hot gas or electric burner or in a heated oven.
14. To disconnect, remove plug from outlet. Never pull on the cord.
15. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
16. Children should be supervised to ensure that they do not play with the appliance.
17. Do not use appliance for other than intended use.
18. Do not use abrasive cleaners or oven cleaners when cleaning this appliance.
19. Do not attempt to repair the unit by yourself. Send any revisions, maintenance, and repair to authorized service personnel.

SAVE THESE INSTRUCTIONS.
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY.

SHORT CORD PURPOSE

Note: A short power cord is provided to reduce the risk of personal injury resulting from becoming entangled in or tripping over a long cord.
Longer power-supply cords or extension cords may be used if care is exercised in their use.

If an extension cord is used: (1) the marked electrical rating of the extension cord should be at least as great as the electrical rating of the product; (2) the extension cord should be arranged so that it will not drape over the counter top or tabletop where it can unintentionally be pulled on or tripped over by children or pets.

POLARIZED PLUG

If this appliance is equipped with a polarized plug (one blade is wider than the other), please follow the below instructions:
To reduce the risk of electrical shock, this plug is intended to fit into a polarized outlet only one way. If you are unable to fit the plug into the electrical outlet, try reversing the plug.

If the plug still does not fit, contact a qualified electrician. Never use the plug with an extension cord unless the plug can be fully inserted into the extension cord. Do not alter the plug of the product or any extension cord being used with this product. Do not  attempt to defeat the safety purpose of the polarized plug.

PARTS IDENTIFICATION

A. Handle
B. Cooking Plate
C. Removable Drip Tray
D. Power & Ready Indicator Lights

BEFORE FIRST USE

• Read all instructions and important safeguards.
• Carefully unpack the Flip Waffle Maker and remove all packaging and materials.
• Clean the baking plates with a damp cloth or sponge.
  CAUTION: Take care to prevent water from running into the appliance.
  NEVER IMMERSE THE HEATING BODY OF THE WAFFLE MAKER IN WATER OR ANY OTHER LIQUIDS!

HOW TO USE

1. Place the Flip Waffle Maker on a flat, level and dry surface near an electrical outlet.

2. Preheat the appliance by closing the lid and plugging into an electrical outlet. Both red and green indicator light will illuminate, signaling that the unit is heating up.

3. Prepare your ingredients while the appliance is preheating.

4. When the green indicator light shuts off the unit is ready to cook.

5. Raise the lid using the handle. Use an oven mitt or pot holder to prevent accidental burns.

6. Spray the upper and lower cooking surfaces with a nonstick cooking spray or lightly coat with a small amount of vegetable oil.

7. Carefully pour batter into the center of the lower cooking surface. The amount of waffle batter needed may vary based on the recipe or brand of batter mix used. Do not allow the batter to overflow.

8. Close the lid using the handle and allow to cook.
   NOTE: Cooking time will vary based on the recipe or brand of batter mix used.

9. Once waffle is cooked to your preference (usually about 2 minutes), carefully flip the waffle maker using the handle, and cook the other side of waffle to your preference (about another 2 minutes).

10. Once waffle is cooked thoroughly, remove the waffle using a heat-resistant nylon, silicone or wooden cooking utensil.

11. If cooking more than one batch in a session, be sure to lower the lid in between batches to maintain the proper cooking temperature.

12.  As soon as you are finished cooking, unplug appliance and allow to cool.

NOTE:

• When your waffle maker is heated for the first time, it may emit slight smoke or odor. This is normal and does not affect the safety of your appliance. However, it may affect the flavor of the first set of waffles prepared in your waffle maker, and it is  recommended to discard these.
• Oil helps protect the nonstick quality of the cooking surfaces.
• Do not use metal utensils, as they may scratch and damage the cooking surfaces.

CAUTION:

• Steam may release from appliance during cooking. For your safety, avoid contact with steam as it is very hot and can cause burns.
• NEVER leave the unit unattended while operating.
• Be sure to use an oven mitt while removing waffle to avoid burning hands.

HELPFUL TIPS

• For each use, it is recommended that you coat the cooking plates with a non-stick cooking spray or with a small amount of vegetable oil. This will help preserve the longevity of your appliance.
• Only use heat-resistant nylon, silicone or wooden utensils when operating this unit. Metal utensils can scratch or damage the non-stick cooking plates.
• For healthier waffles, substitute whole grain flour for white flour.
• To keep waffles crisp when reheating, always reheat in an oven instead of a microwave. Preheat oven to 200˚ F and bake on a baking sheet or wire rack.
• DO NOT over-mix batter. Batter should be slightly lumpy so that waffles will be light and fluffy when cooked.
• You can store batter in a tightly-sealed container and refrigerate. Refrigerated batter will remain fresh for up to two days. Because cold batter will thicken, you may need to add a little milk or water to the batter before cooking.

CLEANING & MAINTENANCE

Please take care of your FLIP WAFFLE MAKER by following these simple cleaning directions.

1. Disconnect appliance from the electrical outlet and allow to cool completely.
2. Use a soft damp, warm & non-abrasive cloth to wipe down the upper & lower cooking plates and the exterior of the appliance.
3. Thoroughly rinse the cloth and wipe again. Dry appliance with a clean, soft, dry & non-abrasive cloth.
4. DO NOT put any parts in a dishwasher.
5. NEVER immerse appliance or electrical cord in water.

CAUTION:
Unplug from electric outlet and allow waffle maker to cool thoroughly before cleaning.

RECIPES

– SWEET

CLASSIC WAFFLES
1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
2 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups milk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
1 tsp. salt
1/2 cup (1 stick) unsalted buttermelted

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.
2. In mixer bowl, beat egg whites until soft peaks form.
3. Add sugar; continue beating just until stiff peaks form; set aside.
4. Whisk together egg yolks, milk and vanilla.
5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined. Pour batter onto hot, greased  waffle maker and bake.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.
• Toasted Pecan & Cranberry Waffles: Sprinkle chopped pecans onto bottom grid of hot, greased waffle maker. Pour batter over pecans. Sprinkle dried cranberries over batter. Close waffle maker and bake as directed.

CHOCOLATE WAFFLE BROWNIES
6 oz bittersweet/semisweet
chocolate
(or 1 cup chocolate chips)
1/2 cup butter
1 cup sugar
2 large eggs
1 tsp. vanilla
2 cups flour
2 tbsp. cocoa powder
1 tsp. espresso powder
1/4 tsp. salt

1. In a small saucepan, melt the chocolate and butter over medium-low heat; pour into a bowl and set aside to cool.
2. Stir in the sugar, eggs, and vanilla.
3. Add the flour, cocoa, espresso and salt and stir just until combined; the batter will be thick.
4. Preheat your waffle maker and spray it with nonstick spray.
5. Spoon the batter into your waffle maker. Close the lid and cook for 3-5 minutes, or until cooked through. Open the lid and let cool slightly before flipping out by inverting the waffle maker (carefully!) onto a flat surface. (The brownies are fragile while  they’re still hot, be careful as you get them!)
6. Makes 6-8 Belgian-style waffles, each breaking into 4 wedges (about 2 dozen total).

CHOCOLATE WAFFLES
1 1/2 cups all-purpose flour
1 cup granulated sugar
1 1/2 tsp. baking powder
1 tsp. vanilla extract
1/2 tsp. salt
2 large eggs
1/2 cup (1 stick) unsalted butter
3/4 cup milk
2 oz. unsweetened chocolate, cut into chunks

1. Sift together flour, baking powder and salt to blend thoroughly; set aside.

2. In large microwave-safe bowl, microwave butter and chocolate on HIGH 1 minute or until butter is melted.
   Stir chocolate until completely melted.

3. Whisk in sugar and vanilla (Be sure mixture is not hot enough to cook eggs when added; cool slightly, if necessary).

4. Beat in eggs, 1 at a time.

5. Add flour mixture, in 3 parts, alternately with milk, in 2 parts (Batter will thicken as chocolate cools.)

6. Pour or spoon batter onto hot, greased waffle maker and bake.

7. Serve with sweetened, quartered strawberries and whipped cream. For a special treat, top waffles with ice cream, caramel or fudge sauce, whipped cream and toasted nuts.

• For Double Chocolate Waffles:
• Stir 1⁄3 cup mini chocolate morsels into prepared batter; bake as directed.

WAFFLE MAKER FRENCH TOAST
4 slices bread, crusts removed
2 eggs
1/3 cup lowfat milk
1 tbsp. maple syrup
1 tsp. powdered sugar
1/2 tsp. cinnamon

1. Mix powdered sugar and cinnamon together and set aside.
2. Preheat your waffle maker.
3. In a shallow bowl whisk together eggs, milk and syrup.
4. When waffle maker is ready, dip a piece of bread in the egg mixture.
5. Flip it over and make sure the entire piece is coated.
6. Spray your waffle maker and place slice of bread directly on maker.
7. Cook each slice on waffle maker until brown and crispy.
8. Sprinkle with powdered sugar mixture and serve.

WAFFLE MAKER CINNAMON ROLLS
1 can of cinnamon rolls

1. Heat up your waffle maker and grease it with a bit of non-stick spray.

2. Separate your rolls then place them into the waffle maker. Close the lid and press down slightly.

3. Remove from Waffle maker and place on a warmed plate.
   Repeat until all rolls are baked.

4. Once they are all done, place them on a platter and drizzle the included icing pack over top.

OLD WORLD BELGIAN WAFFLES (YEAST-LEAVENED)
2 1/2 cups all-purpose flour
3 large eggs
3 tbsp. granulated sugar
1/3 cup unsalted butter, melted
1 1/2 tsp. active dry yeast
1 tbsp. honey (optional)
1 tsp. baking powder
2 tbsp. unsalted butter, melted
1/4 tsp. salt

1. In large bowl, whisk together flour, sugar, yeast and salt to blend.
2. In medium bowl, whisk together milk, eggs, butter and vanilla; add to dry ingredients, mixing until large lumps are moistened.
3. Cover; let rise in a warm, draft-free place 1 hour or until light and bubbly (or cover and refrigerate overnight.)
4. Stir down batter; pour onto hot, greased waffle maker and bake.

CINNAMON CHURROS WAFFLES

1 1/2 cups all-purpose flour

3 large eggs, separated

1/2 cup cornstarch

2 tbsp. granulated sugar

2 tbsp. cornmeal (optional)

1 3/4 cups milk

1 tbsp. baking powder

1/2 tsp. pure vanilla extract

1 tsp. salt

1/2 cup (1 stick) unsalted buttermelted

1/2 tbsp. cinnamon powder

1/3 cup granulated sugar

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.
2. In mixer bowl, beat egg whites until soft peaks form.
3. Add sugar; continue beating just until stiff peaks form; set aside.
4. Whisk together egg yolks, milk and vanilla.
5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined.
6. Cook waffles until golden brown, remove immediately and put into dish to coat with cinnamon and sugar while hot.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.

CLASSIC BUTTERMILK WAFFLES
1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
3 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups buttermilk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
3/4 tsp. baking soda
1/2 cup (1 stick) unsalted buttermelted
1 tsp. salt

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder, baking soda and salt to blend thoroughly; set aside.

2. In mixer bowl, beat egg whites until soft peaks form.

3. Add sugar; continue beating just until stiff peaks form. Set aside.

4. Whisk together egg yolks, buttermilk and vanilla to blend.

5. Using rubber spatula, stir buttermilk mixture into flour mixture, blending until dry ingredients are moistened.
   (There should still be small lumps; do not over mix.)

6. Stir in melted butter.

7. Fold in beaten egg whites until combined.

8. Pour batter onto hot, greased waffle maker and bake.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.
• Buttermilk Blueberry Waffles:
  Pour batter onto bottom grid of waffle maker; sprinkle batter with fresh (or defrosted frozen) blueberries. Close waffle maker and bake as directed.

WHOLE WHEAT WAFFLES
3/4 cup whole wheat flour
1 egg, separated
1/4 cup wheat bran
3/4 cup skim or nonfat milk
2 tbsp. wheat germ
1 tbsp. honey (optional)
1 tsp. baking powder
2 tbsp. unsalted butter, melted
1/4 tsp. salt

1. In medium bowl, whisk together whole wheat flour, wheat  bran, wheat germ, baking powder and salt to blendthoroughly; set aside.
2. In mixer bowl, beat egg white just until stiff peaks form; set aside.
3. Whisk together egg yolk, milk and honey.
4. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix.)
5. Stir in melted butter.
6. Fold in beaten egg white until combined.
7. Pour batter onto hot, greased waffle maker and bake.

APPLE BUTTER & BACON WAFFLES

1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
2 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups milk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
1 tsp. salt
1/2 cup (1 stick) unsalted butter,
melted
1-2 tbsp. apple butter
or apple sauce
4 strips of cooked bacon; diced

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.
2. In mixer bowl, beat egg whites until soft peaks form.
3. Add sugar; continue beating just until stiff peaks form; set aside.
4. Whisk together egg yolks, milk and vanilla.
5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined.
   Mix in the diced bacon and apple butter into the batter. Pour batter onto hot, greased waffle maker and bake.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.

JALAPENO CHEESE POPPER WAFFLES
1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
2 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups milk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
1 tsp. salt
1/2 cup (1 stick) unsalted buttermelted
2 tbsp. chopped jalapeños
1/4 cup shredded cheddar cheese
1/4 cup cream cheese
(for spread)

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.
2. In mixer bowl, beat egg whites until soft peaks form.
3. Add sugar; continue beating just until stiff peaks form; set aside.
4. Whisk together egg yolks, milk and vanilla.
5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined. Mix in the diced jalapeños  and shredded cheddar cheese into the batter. Pour batter onto hot, greased waffle maker and bake.
6. Serve with cream cheese spread over waffles.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by  increasing flour to 2 cups. Bake as directed.

CHEESY HASHBROWNS & GRAVY WAFFLES
2 cups prepackaged shredded hashbrowns (thawed)
1/4 cup shredded cheddar cheese
1/2 cup white gravy
(for serving)

1. Mix the shredded hashbrowns with the shredded cheese.
2. Place mixture onto waffle maker to cook until golden brown and crispy.
3. Serve with White Gravy.

PEPPERONI PIZZA WAFFLES

1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
2 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups milk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
1 tsp. salt
1/2 cup (1 stick) unsalted buttmelted
1/4 cup diced pepperoni
1/4 cup shredded mozzarella cheese
1/2 cup marinara sauce
(for dipping)

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.

2. In mixer bowl, beat egg whites until soft peaks form.

3. Add sugar; continue beating just until stiff peaks form; set aside.

4. Whisk together egg yolks, milk and vanilla.

5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined.
   Mix in the diced pepperoni and shredded cheese into the batter. Pour batter onto hot, greased waffle maker and bake.

6. Serve with Marinara Sauce dip or topping.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.

WAFFLE MAKER PIZZA POCKETS
1 can of refrigerated biscuits
5 slice of pepperoni
2 tbsp. mozzarella cheese marinara sauce for dipping

1. Pull the biscuit apart in small pieces. Put pepperoni and mozzarella on the bottom half, place a small piece of biscuit on top.
2. Place them in the waffle maker and cook like you would waffles for about 3-5 min.
3. Remove them carefully and enjoy.

BREAKFAST SAUSAGE SCRAMBLE WAFFLES

1 1/2 cups all-purpose flour
3 large eggs, separated
1/2 cup cornstarch
2 tbsp. granulated sugar
2 tbsp. cornmeal (optional)
1 3/4 cups milk
1 tbsp. baking powder
1/2 tsp. pure vanilla extract
1 tsp. salt
1/2 cup (1 stick) unsalted butter, melted
1 egg, cooked and scrambled
2 breakfast sausages, cooked and diced

1. In large bowl, sift or whisk together flour, cornstarch, cornmeal, baking powder and salt to blend thoroughly; set aside.
2. In mixer bowl, beat egg whites until soft peaks form.
3. Add sugar; continue beating just until stiff peaks form; set aside.
4. Whisk together egg yolks, milk and vanilla.
5. Using rubber spatula, stir milk mixture into flour mixture, blending just until dry ingredients are moistened. (There should still be small lumps; do not over mix). Stir in melted butter. Fold in beaten egg whites until combined. Mix in the diced sausage and  scrambled egg into the batter. Pour batter onto hot, greased waffle maker and bake.

• Tip: Cornstarch makes the waffles crisper. If you don’t have cornstarch, you could still make great waffles by increasing flour to 2 cups. Bake as directed.

WARRANTY POLICY

*LIMITED WARRANTY ONE (1) YEAR
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE**

PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.

1. Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing defects under normal use and conditions for one (1) year, cord excluded.
   This Warranty applies only to the original purchaser of this product.

2. Retail stores/merchants selling this product do not have the right to alter, modify, or in any way revise the terms and conditions of the warranty.

3. If you use your appliance for household use and according to instructions, it should give you years of satisfactory service.

4. At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be defective during the warranty period.

5. The repaired or replacement product will be in warranty for the remaining balance of the one-year warranty period and an additional one-month period.

6. Consumer’s remorse is not an acceptable reason to return a product to our Service Center.

7. This limited warranty covers appliances purchased and used within the 50 U.S. states plus the District of Columbia and does NOT cover normal wear of parts or:
   – Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly or installation of product.
   – Damages caused in shipping.
   – Damages caused by replacement or resetting of house fuses or circuit breakers.
   – Defects other than manufacturing defects.
   – Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
   – Lost or missing parts of the product. Parts will need to be purchased separately.
   – Damages of parts that are not electrical; i.e. cracked or broken plastic/glass, scratched/dented inner pots.
   – Damage from service or repair by unauthorized personnel.
   – Extended warranties purchased via a separate company or reseller.
   – Acts of nature such as fire, floods, hurricanes, tornadoes, etc.

8. This warranty does not apply to re-manufactured merchandise.

Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular  purpose is limited in time to the duration of the warranty.
*One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia, excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage which is in violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
This warranty gives you special legal rights and you may also have other rights to which you are entitled which may vary by state, province, and/or jurisdiction.
Any instruction or policy included in this manual may be subject to change at any time.
MAXI-MATIC, USA**
18401 E. Arenth Ave. City of Industry, CA 91748
Visit: shopelitegourmet.com to contact us for support.

RETURN INSTRUCTIONS

RETURNS:
A. Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer service to obtain an RA # (Return Authorization Number). We will not accept any returns of merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to Maxi-Matic, USA:

1. Carefully pack the item in its original carton or other suitable box with sufficient cushioning to avoid damage in shipping.

2. Before packing your unit for return, be sure to enclose:
   a) Your name, full address with zip code, daytime telephone number, and RA#,
   b) A dated sales receipt or PROOF OF PURCHASE,
   c) The model number of the unit and the problem you are having (Enclose in an envelope and tape directly to the unit before the box is sealed,) and
   d) Any parts or accessories related to the problem.

3. Maxi-Matic, USA recommends that you ship the package via UPS ground service for tracking purposes. We cannot assume responsibility for lost or damaged products returned to us during incoming shipment. For your protection, always carefully package  the product for shipment and insure it with the carrier.
   C.O.D shipments cannot be accepted.

4. All return shipping charges must be prepaid by you.

5. Once your return has been received by our warehouse, Maxi-Matic, USA will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph B.

6. Maxi-Matic will pay the shipping charges to ship the repaired or replacement product back to you.

Elite Customer Service Center

Mail:| Maxi-Matic, USA
18401 E. Arenth Ave
City of Industry, CA
91748-1227
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Website:| shopelitegourmet.com
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Elite is a registered trademark of Maxi-Matic, USA.
Copyright Elite by Maxi-Matic.
Actual product may vary from the images/illustrations in this manual due to continual product improvement.
MODEL: EWM460

References

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