BlackBerry Enterprise Software Lifecycle User Guide
- June 14, 2024
- BlackBerry
Table of Contents
BlackBerry Enterprise Software
Lifecycle
Reference Guide
November 2023
BlackBerry enterprise software lifecycle
This guide provides lifecycle dates for all BlackBerry enterprise software products. The following table explains the software lifecycle terms used throughout this guide.
| Term | Definition |
|---|---|
| General availability | This is the date on which the product or service was |
released and made available to the general public.
End of support| This is the date on which BlackBerry will no longer provide
fixes, updates, or security patches for the specified version of the product
or service.
For more information, see BlackBerry Enterprise Software Lifecycle
Terminology.
End of technical support| This is the date on which BlackBerry will no longer
provide technical support or workarounds to resolve any product or service
issues for the specified version of the product or service.
For more information, see BlackBerry Enterprise Software Lifecycle
Terminology.
End of sale| This is the date on which the product or service are no longer
available for sale from BlackBerry.
End of life| This is the date on which BlackBerry will no longer provide
fixes, updates, security patches, or workarounds for any version of the
software to resolve any product or service issues. The product will no longer
be supported by BlackBerry and there will be no new versions of the software.
Software lifecycle: Cylance cybersecurity
This section provides lifecycle dates for Cylance cybersecurity products.
Software lifecycle: CylancePROTECT Desktop
The following table provides lifecycle dates for the specified versions of the
CylancePROTECT Desktop agent. For more information about the specific terms
used in the table, see BlackBerry enterprise software lifecycle. For the
documentation for the latest versions, see the Cylance Endpoint Security
documentation.
CylancePROTECT Desktop agent for Windows
Version| General availability| End of support| End of
technical support
---|---|---|---
3.1| 23-Jan-23| TBA| TBA
3| March 8, 2022| 23-Oct-23| 23-Oct-24
1584| 12-Oct-21| 8-Nov-22| 8-Nov-23
1580| 3-Aug-21| 12-Jun-22| 12-Jun-23
1578| 8-Sep-20| 16-Apr-22| 16-Nov-24
1574| 20-Nov-20| 16-Apr-22| 16-Nov-23
1570 and earlier| 14-Sep-20| 20-Jul-21| 22-Nov-22
CylancePROTECT Desktop agent for macOS
| Version | General availability | End of support | End of technical support |
|---|---|---|---|
| 3.2 | 4-Oct-23 | TBA | TBA |
| 3.1 | 31-Oct-22 | 4-Jun-24 | 4-Jun-25 |
| 3 | 2-Dec-21 | 1-Jul-23 | 1-Jul-24 |
| 1594 | 22-Sep-21 | 2-Aug-22 | 2-Aug-23 |
| 1590 | 30-Jun-21 | 22-May-22 | 22-May-23 |
| 1580 | 19-Jan-21 | 28-Feb-22 | 28-Feb-23 |
| 1574 and earlier | 20-Nov-20 | 19-Sep-21 | 30-Nov-22 |
CylancePROTECT Desktop agent for Linux (on-premises and cloud)
Version| General availability| End of support| End of
technical support
---|---|---|---
3.1| 7-Nov-22| TBA| TBA
3| 7-Feb-22| 7-Jul-23| 7-Jul-24
15941| 1-Feb-22| 1-Nov-23| 1-Nov-24
1590| 30-Jun-21| 7-Oct-22| 7-Oct-23
1580| 19-Jan-21| 28-Feb-22| 28-Feb-23
1574 and earlier| 20-Nov-20| 19-Sep-21| 30-Nov-22
1 On-premises release only
Support for CylancePROTECT Desktop on legacy operating systems
BlackBerry provides continued support for specific versions of the
CylancePROTECT Desktop agent on the following legacy operating systems. The
operating systems below are designated as legacy because they have been
deprecated by the manufacturer.
Changes to the information below will be published at least 12 months in
advance to help customers prepare for the removal of support for legacy
operating systems.
| OS | Required version of the CylancePROTECT Desktop agent |
|---|---|
| Windows XP | 2.1.1568 |
| Windows Vista | 2.1.1564 |
| Windows 8 | 2.1.1564 |
| Windows Server 2008 R2 | 3.0.1005* |
| Windows Server 2008 | 2.1.1568 |
| Windows Server 2003 | 2.1.1568 |
| Linux RHEL 6.6 to 6.10 | 3.1.100x |
*Windows Server 2008 R2 also supports the CylanceOPTICS agent version 3.2.1299.
Note :
- BlackBerry strongly encourages customers to upgrade desktop devices to modern operating systems that are actively supported by the manufacturer and to upgrade to the latest available version of the CylancePROTECT Desktop agent to benefit from the latest features and fixes. For more information about the operating systems and the agent versions that BlackBerry officially supports, see the CylancePROTECT Desktop compatibility matrix and the CylancePROTECT Desktop requirements.
- CylancePROTECT Desktop agent version 2.1.1564 and 1568 are no longer available for download from the Cylance console, but they are available by request from BlackBerry Technical Support.
- BlackBerry Technical Support will engage in commercially reasonable efforts to resolve or provide a workaround for CylancePROTECT Desktop issues on the indicated legacy operating systems, but the success of resolutions or workarounds cannot be guaranteed.
- BlackBerry Engineering does not commit to bug fixes, security updates, or feature enhancements for legacy operating systems, for the following reasons:
- Legacy operating systems do not support the framework or technologies that BlackBerry requires for our products.
- The manufacturer has decided to no longer support these operating systems, which could expose serious security flaws or defects that the manufacturer will not address.
Software lifecycle: CylanceOPTICS
The following table provides lifecycle dates for the specified versions of the CylanceOPTICS agent. For more information about the specific terms used in the table, see BlackBerry enterprise software lifecycle. For the documentation for the latest versions, see the Cylance Endpoint Security documentation.
Version| General availability| End of support| End of
technical support
---|---|---|---
3.2| 28-Mar-22| TBA| TBA
3.1.1| 14-Feb-22| 15-Dec-23| 15-Dec-24
3.1| 14-Dec-21| 15-Dec-23| 15-Dec-24
3| 19-Jul-21| 15-Dec-23| 15-Dec-24
2.5.3000 2.5.3010| 1-Apr-21| 31-May-24| 31-May-25
2.5.2100| 10-Nov-20| 1-Sep-23| 1-Sep-24
2.5.2000 and earlier| 1-Nov-20| 1-Nov-21| 30-Nov-22
Software lifecycle: CylanceGATEWAY
The following table provides lifecycle dates for the specified versions of the
CylanceGATEWAY desktop agent. For more information about the specific terms
used in the table, see BlackBerry enterprise software lifecycle. For the
documentation for the latest versions, see the Cylance Endpoint Security
documentation.
CylanceGATEWAY desktop agent for Windows
Version| General availability| End of support| End of
technical support
---|---|---|---
2.8| 6-Jun-23| TBA| TBA
2.7| 9-Mar-23| 6-Feb-24| 6-Feb-25
2.5| 4-Aug-22| 9-Nov-23| 9-Nov-24
CylanceGATEWAY desktop agent for macOS
Version| General availability| End of support| End of
technical support
---|---|---|---
2.8| 6-Jun-23| TBA| TBA
2.7| 1-Mar-23| 6-Feb-24| 6-Feb-25
2.5| 8-Aug-22| 1-Nov-23| 1-Nov-24
Software lifecycle: CylancePERSONA Desktop
The following table provides lifecycle dates for the specified versions of the
CylancePERSONA Desktop agent. For more information about the specific terms
used in the table, see BlackBerry enterprise software lifecycle.
Version| General availability| End of support| End of
technical support
---|---|---|---
1.3| 31-Jan-22| 20-Jul-23| 1-Jan-24
1.2| 29-Jul-21| 31-Jan-23| 1-Jan-24
1.1| 7-Apr-21| 29-Mar-22| 29-Mar-23
1| 12-Nov-20| 7-Dec-21| 7-Dec-22
Software lifecycle: CylanceON-PREM
The following table provides lifecycle dates for the specified versions of
CylanceON-PREM. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle. For the documentation for
the latest versions, see the CylanceON-PREM documentation.
Version| General availability| End of support| End of
technical support
---|---|---|---
2| 21-Sep-22| TBA| TBA
1.9| 7-Apr-22| 21-Sep-23| 21-Sep-24
1.8 and earlier| | 31-Mar-23| 31-Mar-24
Software lifecycle: CylanceHYBRID
The following table provides lifecycle dates for the specified versions of
CylanceHYBRID. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle. For the documentation for
the latest versions, see the CylanceHYBRID documentation.
Version| General availability| End of support| End of
technical support
---|---|---|---
2| 26-Jan-22| TBA| TBA
1.4.15| 14-Oct-21| TBA| TBA
Earlier than 1.4.15| | 31-Mar-23| 31-Mar-24
Software lifecycle: Cylance OEM Engine
The following table provides lifecycle dates for the specified versions of the
Cylance OEM Engine. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle.
Version| General availability| End of support| End of
technical support
---|---|---|---
1.1| 9-Mar-23| TBA| TBA
1.0 x| 8-Aug-22| 30-Nov-23| 30-Nov-24
0.11.x| 14-Oct-21| 31-Oct-23| 31-Oct-24
Earlier than 0.11.x-| | 30-Mar-23| 30-Mar-24
Software lifecycle: BlackBerry enterprise servers
This section provides lifecycle dates for BlackBerry enterprise server
products.
Software lifecycle: BlackBerry UEM
The following table provides lifecycle dates for the specified versions of
BlackBerry UEM. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle. For the documentation for
the latest versions, see the BlackBerry UEM documentation.
Version| General availability| End of support| End of
technical support
---|---|---|---
12.19| 24-Oct-23| TBA| TBA
12.18| 18-May-23| October 24, 2024| October 24, 2025
12.17| 15-Sep-22| 18-May-24| 18-May-25
12.16| 17-Mar-22| 15-Sep-23| 15-Sep-24
12.15| 8-Sep-21| 17-Mar-23| 17-Mar-24
12.14| 26-Apr-21| 8-Sep-22| 8-Sep-23
12.13| 17-Jun-20| 26-Apr-22| 26-Apr-23
12.12| 13-Jan-20| 17-Jun-21| 17-Jun-22
12.11| 5-Jun-19| 13-Jan-21| 13-Jan-22
12.1| 3-Dec-18| 5-Jun-20| 5-Jun-21
12.9| 23-Jul-18| 3-Dec-19| 3-Dec-20
12.8| 29-Mar-18| 23-Jul-19| 23-Jul-20
12.7| 24-Jul-17| 29-Mar-19| 29-Mar-20
12.6| 22-Dec-16| 24-Jul-18| 24-Jul-19
Support for BlackBerry UEM on legacy Windows operating systems
BlackBerry provides limited support for legacy Windows operating systems that
are no longer supported by Microsoft.
Changes to the information below will be published in advance to help
customers prepare for the removal of support for legacy operating systems.
| Windows OS | UEM versions with limited support |
|---|---|
| Windows Server 2012 R2 | 12.17 to 12.19 |
| Windows Server 2012 | 12.17 to 12.19 |
BlackBerry strongly encourages customers to upgrade to modern operating
systems that are actively supported by the manufacturer. For more information
about the operating systems that UEM officially supports, see the UEM
Compatibility Matrix and the UEM Documentation.
Software lifecycle: BlackBerry Enterprise Mobility Server
The following table provides lifecycle dates for the specified versions of the
BlackBerry Enterprise Mobility Server.
For more information about the specific terms used in the table, see
BlackBerry enterprise software lifecycle. For the documentation for the latest
versions, see the BlackBerry Enterprise Mobility Server documentation.
Version| General availability| End of support| End of
technical support
---|---|---|---
3.7| 1-Nov-23| TBA| TBA
3.6| 16-May-23| 1-Nov-24| 1-Nov-25
3.5| 26-Oct-22| 16-May-24| 16-May-25
3.4| 30-Mar-22| 26-Oct-23| 26-Oct-24
3.3| 7-Sep-21| 30-Mar-23| 30-Mar-24
3.2| 23-Mar-21| 7-Sep-22| 7-Sep-23
3.1| 13-Jul-20| 23-Mar-22| 23-Mar-23
2.13| 28-Jan-20| 13-Jul-21| 13-Jul-22
2.12| 14-Jun-19| 28-Jan-21| 28-Jan-22
2.1| 29-Nov-18| 14-Jun-20| 14-Jun-21
2.9| 8-Aug-18| 29-Nov-19| 29-Nov-20
2.8| 2-Apr-18| 8-Aug-19| 8-Aug-20
2.6| 26-Jul-17| 2-Apr-19| 2-Apr-20
2.4| 8-Mar-17| 26-Jul-18| 26-Jul-19
Support for BlackBerry Enterprise Mobility Server on legacy Windows
operating systems
BlackBerry provides limited support for legacy Windows operating systems that
are no longer supported by Microsoft.
Changes to the information below will be published in advance to help
customers prepare for the removal of support for legacy operating systems.
| Windows OS | BEMS versions with limited support |
|---|---|
| Windows Server 2012 R2 | 3.5 to 3.7 |
| Windows Server 2012 | 3.5 to 3.7 |
BlackBerry strongly encourages customers to upgrade to modern operating
systems that are actively supported by the manufacturer. For more information
about the operating systems that BEMS officially supports, see the BEMS
Compatibility Matrix and the BEMS Documentation.
Software lifecycle: Legacy enterprise servers
The following table provides lifecycle dates for the specified versions of
legacy enterprise server products. For more information about the specific
terms used in the table, see BlackBerry enterprise software lifecycle.
BlackBerry Enterprise Server 12
Note that BlackBerry Enterprise Server 12 has been rebranded as BlackBerry
UEM. See Software lifecycle:
BlackBerry UEM.
| Version | General availability | End of support |
|---|---|---|
| 12.5 | 30-Jun-16 | 24-Jul-18 |
| 12.4 | 29-Jan-16 | 30-Jun-17 |
| 12.3 | 30-Oct-15 | 29-Jan-17 |
| 12.2 | 9-Jul-15 | 30-Oct-16 |
| 12.1 | 27-Feb-15 | 9-Jul-16 |
| 12 | 13-Nov-14 | 27-Feb-16 |
BlackBerry Enterprise Server 10
| Version | General availability | End of sale | End of support |
|---|---|---|---|
| 10.2 | 20-Nov-13 | 20-Nov-14 | 30-Jun-17 |
| 10.1 | 14-May-13 | 20-Nov-13 | 31-May-15 |
| 10 | 23-Jan-13 | 31-Dec-15 | 31-May-15 |
BlackBerry Enterprise Server
| Product | General availability | End of sale | End of support |
|---|---|---|---|
| BES for IBM Domino 5.0.4 | 20-Sep-12 | 16-Nov-14 | 4-Jan-22 |
| BES for Microsoft Exchange 5.0.4 | 20-Sep-12 | 16-Nov-14 | 4-Jan-22 |
| BES for Microsoft Office 365 1.0 | 17-Mar-11 | 16-Nov-14 | 4-Jan-22 |
| BES for Novell GroupWise 5.0.4 | 19-Nov-13 | 16-Nov-14 | 4-Jan-22 |
| BlackBerry Business Cloud Services | 25-Oct-11 | 18-May-16 | 26-Aug-16 |
BlackBerry Enterprise Server Express
| Product | General availability | End of sale | End of support |
|---|---|---|---|
| BES Express for IBM Domino 5.0.4 | 20-Sep-12 | 29-Oct-14 | 4-Jan-22 |
| BES Express for Microsoft Exchange 5.0.4 | 20-Sep-12 | 29-Oct-14 | 4-Jan-22 |
Software lifecycle: Good enterprise products
This section provides lifecycle dates for Good enterprise products.
Software lifecycle: Good Dynamics servers
The following tables provide lifecycle dates for the specified versions of
Good Dynamics servers. For more information about the specific terms used in
the table, see BlackBerry enterprise software lifecycle.
Good Control and Good Proxy (on-premises)
| Version | General availability | End of support |
|---|---|---|
| 5.x | Mar-18 | TBA |
| 4.x | Jul-17 | Mar-19 |
| 3.x | Dec-16 | Mar-19 |
| 2.x | Aug-15 | Dec-16 |
| 1.x | Nov-11 | Aug-16 |
Good Control
| Version | End of sale | End of life |
|---|---|---|
| MDM/MAM | 31-May-16 | 31-May-17 |
Good Wrapping Server
| Version | General availability | End of life |
|---|---|---|
| 1.x | May-13 | 15-Sep-17 |
Good Enterprise Mobility Server
Note that the Good Enterprise Mobility Server was rebranded as the BlackBerry
Enterprise Mobility Server. See Software lifecycle: BlackBerry Enterprise
Mobility Server.
| Version | General availability | End of support |
|---|---|---|
| 2.x | Nov-15 | Jul-17 |
| 1.5 | Aug-15 | Nov-16 |
Software lifecycle: Good for Enterprise servers
The following table provides lifecycle dates for the specified Good for
Enterprise servers. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle.
| Product | End of sale | End of life |
|---|---|---|
| Good Mobile Messaging server | 31-Aug-16 | 31-Aug-17 |
| Good Mobile Control and Good Mobile Access | 31-Aug-16 | 31-Aug-17 |
Software lifecycle: Other Good solutions
The following table provides lifecycle dates for other Good solutions. For
more information about the specific terms used in the table, see BlackBerry
enterprise software lifecycle.
| Product | End of sale | End of life |
|---|---|---|
| BlackBerry Share | NA | 31-Aug-20 |
| Good AppCentral | 16-May-16 | 31-May-17 |
| Good Samsung for Knox | 29-Feb-16 | 31-Aug-16 |
| Macheen Mobile Connect | 26-Jan-16 | 28-Feb-17 |
| BoxTone MDM | 26-Jan-16 | 26-Jan-16 |
| 3LM Enterprise MDM | 26-Jan-16 | 26-Jan-16 |
| Good Pro | NA | 26-Jan-16 |
| Good MSM | 28-Feb-17 | 28-Feb-18 |
| Good Connect | 27-Feb-18 | 30-Jun-18 |
| Good Control Cloud | NA | 30-Jun-20 |
Software lifecycle: BlackBerry Workspaces
The following tables provide lifecycle dates for the specified versions of
BlackBerry Workspaces products. For more information about the specific terms
used in the table, see BlackBerry enterprise software lifecycle. For the
documentation for the latest versions, see the BlackBerry Workspaces
documentation.
BlackBerry Workspaces Server (deployed with Appliance-X)
| Version | General availability | End of support |
|---|---|---|
| 11.8 | 31-Jan-23 | TBA |
| 11.7 | 31-Mar-22 | 31-Jan-24 |
| 11.6 | 14-Feb-22 | 31-Mar-23 |
| 11.5 | 9-Nov-21 | 31-Mar-23 |
| 11.x | 5-Apr-21 | 9-Nov-22 |
| 10.x | 30-Jun-20 | 5-Apr-22 |
| 9.x | 26-Mar-20 | 31-Dec-21 |
| 8.x | 5-Jun-19 | 5-Jun-21 |
| 7.x | 7-Jan-19 | 30-Nov-20 |
| 6.x | 4-Sep-18 | 7-Jan-20 |
| 1.14.x | 25-Jun-18 | 30-Sep-19 |
| 1.13.x | 1-Apr-18 | 30-Apr-19 |
| 1.12.x | 10-Oct-17 | 1-Jan-19 |
| 1.11.x | 29-Jun-17 | 1-Jan-19 |
| 1.10.x | 6-Apr-17 | 1-Nov-18 |
| 1.9.x and earlier | 18-Dec-16 | 28-Feb-18 |
BlackBerry Workspaces Server (deployed with vApp)
| Version | General availability | End of support |
|---|---|---|
| 8.x | 30-May-19 | 5-Jun-21 |
| 7.x | 2-Dec-18 | 30-Nov-20 |
| 6.x | 19-Aug-18 | 2-Dec-19 |
| 5.9.x | 8-Apr-18 | 30-Sep-19 |
| 5.8.x | 10-Dec-17 | 30-Apr-19 |
| 5.7.x | 8-Oct-17 | 30-Apr-19 |
| 5.6.x | 12-Sep-17 | 30-Apr-19 |
| 5.5.x | 23-May-17 | 1-Nov-18 |
| 5.4.x and earlier | 6-Mar-17 | 28-Feb-18 |
BlackBerry Workspaces Server Unified Content Connector
| Version | General availability | End of support |
|---|---|---|
| 2.5.x | 5-May-19 | TBA |
| 2.4.x | 2-Dec-18 | 30-Nov-20 |
| 2.3.x | 8-Apr-18 | 2-Dec-19 |
| 2.2.x and earlier | 16-Jan-18 | Not supported |
BlackBerry Workspaces Plug-in for BlackBerry UEM
| Version | General availability | End of support |
|---|---|---|
| 4.10.x | 26-Apr-21 | TBA |
| 4.9.x | 29-Jun-20 | 26-Apr-22 |
| 4.8.x | 13-Jan-20 | 17-Jun-21 |
| 4.7.x | 5-Jun-19 | 13-Jan-21 |
| 4.6.x | 3-Dec-18 | 5-Jun-20 |
| 4.5.x | 23-Jul-18 | 3-Dec-19 |
| 3.2.x | 24-Jul-17 | 29-Mar-19 |
BlackBerry SharePoint Connector
| Version | General availability | End of support |
|---|---|---|
| 3.2.x and earlier | 1-Nov-15 | 1-Nov-18 |
BlackBerry Workspaces for iOS
| Version | General availability | End of support |
|---|---|---|
| 11.5.x | 11-Nov-21 | TBA |
| 11.x | 8-Apr-21 | 11-Nov-22 |
| 10.x | 15-Jul-20 | 8-Apr-22 |
| 9.x | 30-Mar-20 | 15-Jul-21 |
| 8.x | 15-Jul-19 | 30-Mar-21 |
| 7.x | 28-Jan-19 | 15-Jul-20 |
| 6.x | 18-Oct-18 | 31-Dec-19 |
| 5.5.x | 17-Sep-18 | 18-Oct-19 |
| 5.4.x | 25-Feb-18 | 30-Sep-19 |
| 5.3.x | 13-Nov-17 | Not supported |
| 5.2.x | 11-Jun-17 | Not supported |
| 5.1.x | 16-Mar-17 | Not supported |
| 5.0.x | 23-Nov-16 | Not supported |
BlackBerry Workspaces for Android
| Version | General availability | End of support |
|---|---|---|
| 11.5.x | 11-Nov-21 | TBA |
| 11.x | 8-Apr-21 | 11-Nov-22 |
| 10.x | 15-Jul-20 | 8-Apr-22 |
| 9.x | 14-Apr-20 | 15-Jul-21 |
| 8.x | 3-Jun-19 | 14-Apr-21 |
| 7.x | 5-Dec-18 | 3-Jun-20 |
| 6.x | 30-Jul-18 | 5-Dec-19 |
| 5.5.x | 1-May-18 | 31-Aug-19 |
| 5.4.x | 19-Jan-18 | Not supported |
| 5.3.x | 3-Oct-17 | Not supported |
| 5.2.x | 24-May-17 | Not supported |
| 5.1.x | 19-Feb-17 | Not supported |
| 5.0.x | 14-Dec-16 | Not supported |
BlackBerry Workspaces for Windows
| Version | General availability | End of support |
|---|---|---|
| 11.7 | 9-Mar-22 | TBA |
| 11.5.x | 9-Nov-21 | 9-Mar-23 |
| 11.x | 16-Aug-21 | 9-Nov-22 |
| 10.x | 4-Aug-20 | 16-Apr-22 |
| 9.x | 23-Apr-20 | 4-Aug-21 |
| 8.x | 5-Jun-19 | 23-Apr-21 |
| 7.x | 5-Dec-18 | 5-Jun-20 |
| 6.x | 30-Jul-18 | 30-Sep-19 |
| 5.8.x | 1-Apr-18 | 30-Sep-19 |
| 5.7.x | 18-Jan-18 | 30-Apr-19 |
| 5.6.x | 31-Aug-17 | 1-Jan-19 |
| 5.5.x | 5-Apr-17 | 1-Nov-18 |
| 5.4.x and earlier | 24-Nov-16 | 28-Feb-18 |
BlackBerry Workspaces for macOS
| Version | General availability | End of support |
|---|---|---|
| 11.5.x | 9-Nov-21 | TBA |
| 10.x | 8-Jul-20 | 9-Nov-22 |
| 9.x | 23-Apr-20 | 8-Jul-21 |
| 8.x | 26-Aug-19 | 23-Apr-21 |
| 4.x | 1-Apr-19 | 26-Aug-20 |
| 3.8.x | 21-Sep-18 | 1-Apr-20 |
| 3.7.x | 3-Jul-18 | 30-Sep-19 |
| 3.6.x | 10-Sep-17 | 30-Sep-19 |
| 3.5.x | 27-Jul-17 | 1-Jan-19 |
| 3.4.x | 8-Feb-17 | 1-Nov-18 |
| 3.3.x and earlier | 29-Dec-16 | 28-Feb-18 |
BlackBerry Workspaces ME
| Platform | End of life |
|---|---|
| iOS | 20-Dec-18 |
| Android | 20-Dec-18 |
Software lifecycle: BlackBerry 2FA
The following table provides lifecycle dates for the specified versions of
BlackBerry 2FA. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle. For the documentation for
the latest versions, see the BlackBerry 2FA documentation.
| Version | General availability | End of support |
|---|---|---|
| 3.1 | 1-Jan-18 | TBA |
| 3 | 14-Jul-17 | TBA |
| 2.5 | 16-Nov-16 | 31-Jul-18 |
| 2 | 22-Jun-16 | 31-Mar-18 |
| 1.8 | 8-Apr-15 | 31-Mar-18 |
| 1.7 | 29-May-15 | 31-Mar-18 |
Software lifecycle: BlackBerry AtHoc
The following table provides lifecycle dates for the specified versions of
BlackBerry AtHoc. For more information about the specific terms used in the
table, see BlackBerry enterprise software lifecycle. For the documentation for
the latest versions, see the BlackBerry AtHoc documentation.
Limited availability (LA)/Cloud releases
| Version | General availability | End of support |
|---|---|---|
| 7.18 | Sep-23 | Jan-24 |
| 7.17 | Jun-23 | Sep-23 |
| 7.16 | Sep-22 | Jun-23 |
| 7.15 (Cloud) | Jun-22 | Sep-22 |
| 7.14 | May-21 | Jun-22 |
| 7.13 | Oct-20 | May-21 |
| 7.12 | Jul-20 | Oct-20 |
| 7.11 | May-20 | Jul-20 |
| 7.1 | Dec-19 | May-20 |
Long-term support (LTS) releases
| Version | General availability | End of support |
|---|---|---|
| 7.15 (OnPrem) | Jun-22 | Jun-25 |
| 7.9 | Oct-19 | Jun-23 |
Mobile app releases
| Version | General availability | End of support |
|---|---|---|
| 4.12.1 | Jul-23 | Oct-23 |
| 4.12 | Feb-23 | Jul-23 |
| 4.11 | Sep-22 | Feb-23 |
| 4.1 | May-22 | Sep-22 |
Desktop app releases
| Version | General availability | End of support |
|---|---|---|
| 7.5 (Windows) | Sep-23 | TBA |
| 2.5.1 (macOS) | Mar-23 | TBA |
| 7.4 (Windows) | Dec-22 | Sep-23 |
| 2.5 (macOS) | Oct-22 | Mar-23 |
| 7.3 (Windows) | Jun-22 | Dec-22 |
Software lifecycle: BlackBerry Dynamics SDK
The following table provides lifecycle dates for the specified versions of the
BlackBerry Dynamics SDK. For more information about the specific terms used in
the table, see BlackBerry enterprise software lifecycle. For the documentation
for the latest versions, see the BlackBerry Dynamics SDK documentation.
BlackBerry Dynamics SDK for Android
Version| General availability| Compatible OS version|
Launcher version| End of support| End of technical support
---|---|---|---|---|---
12| 15-Sep-23| 10-14 (targetSDKVersion 29-34)| 12| 15-May-24| 15-May-25
11.2| 23-May-23| 10-13 (targetSDKVersion 29-33)| 4| 23-Jan-21| 23-Jan-25
11.1| 8-Feb-23| 9-13 (targetSDKVersion 28-33)| 3.5.1| 8-Oct-23| 8-Oct-24
11| October 20, 20Z| 9-13 (targetSDKVersion 26-32)| 4| 20-Jun-23| 20-Jun-24
10.2| 6-May-22| 8-12 (targetSDKVersion 26-31)| 3| 6-Jan-23| 6-Jan-24
10.1| 17-Dec-21| 8-12 (targetSDKVersion 26-31)| 3.3.1.217| August 17, 202′;|
17-Aug-23
10| 6-Oct-21| 8-12 (targetSDKVersion 26-31)| 3.3.0.215| 20-Oct-20| 20-Oct-23
9.2| 18-Jun-21| 8-11 (targetSDKVersion 26-30)| 3.2.1.208| 6-May-22| 6-May-23
9.1| 8-Apr-21| 8-11 (targetSDKVersion 26-30)| 3.2.0.204| 17-Dec-21| 17-Dec-22
9| 21-Dec-20| 7-11 (targetSDKVersion 24-29)| 3.1.1.189| 6-Oct-21| 6-Oct-22
8.1| September 21, 2020| 7-11 (targetSDKVersion 24-30)| 3.1.1.189| 18-Jun-21|
18-Jun-22
8| 24-Jul-20| 7-10 (targetSDKVersion 24-29)| 3.1.0.185| 7-Apr-21| 7-Apr-22
7.1| 27-Mar-20| 7-10 (targetSDKVersion 24-29)| 3.0.1.175| December 21, 2020|
December 21, 2021
7| 13-Feb-20| 7-10 (targetSDKVersion 24-29)| 3.0.0.249| December 21, 2020|
December 21, 2021
6.1| September 26, 2019| 6-10 (targetSDKVersion 23-29)| 2.10.1.154| 24-Jul-20|
24-Jul-21
BlackBerry Dynamics SDK for iOS
Version| General availability| Compatible OS version|
Launcher version| Xcode version| End of support| End of
technical support
---|---|---|---|---|---|---
12| September 15, 2023| 15, 16, 17| 12.0| 14,15| May 15, 2024| May 15, 2025
11.| June 8, 2023| 15, 16| 4.| 13,14| February 8, 2024| February 8, 2025
11.| February 8, 2023| 15, 16| 3.5.1| 13, 14| October 8, 2023| October 8, 2024
11.0| September 16, 2022| 14, 15,16| 4.| 13,14| May 16, 2023| May 16, 2024
10.| May 6, 2022| 13, 14, 15| 3.| 12.5, 13| January 6, 2023| January 6, 2024
10.| December 17, 2021| 13, 14, 15| 3.3.1.304| 12.5, 13| August 17, 2022|
August 17, 2023
10.0| September 21, 2021| 13, 14,15| 3.3.0.303| 12.5, 13| September 16, 2022|
September 16, 2023
9.| June 18, 2021| 13, 14| 3.2.0.296| 11,12| May 6, 2022| May 6, 2023
9.1| 8-Apr-21| 13, 14| 3.2.0.296| 11, 12| December 17, 2021| December 17, 2022
9| December 21, 2020| 12, 13, 14| 3.1.1.279| 11, 12| September 21, 2021|
September 21, 2022
8.1| September 21, 2020| 12, 13, 14| 3.1.0.277| 11-Jan-00| 18-Jun-21|
18-Jun-22
8| 24-Jul-20| 12, 13| 3.1.0.277| 11-Jan-00| 7-Apr-21| 7-Apr-22
7.1| March 27, 2020| 12, 13| 3.0.0.52| 10, 11| December 21, 2020| December 21,
2021
7| February 13, 2020| 12, 13| 3.0.0.249| 10, 11| December 21, 2020| December
21, 2021
6.2| October 30, 2019| 12, 13| 2.10.2.238| 9, 10| 24-Jul-20| 24-Jul-21
BlackBerry Dynamics SDK for Cordova
Version| General availability| Compatible Android/ iOS SDK
versions| End of support| End of technical support
---|---|---|---|---
11| 21-Oct-22| 11| TBA| TBA
10| 14-Oct-21| 10| TBA| TBA
9| 30-Jun-21| 9.1, 9.2| TBA| TBA
8.1| 21-Dec-20| 8.1, 9.0| 21-Oct-22| 21-Oct-23
8| 29-Sep-20| 8.1| 14-Oct-21| 14-Oct-22
7| 31-Mar-20| 7.0, 7.1| 30-Jun-21| 30-Jun-22
6| 29-Jul-19| 6.0.1, 6.1.0| 29-Sep-20| 29-Sep-21
BlackBerry Dynamics SDK for Xamarin
Version| General availability| End of support| End of
technical support
---|---|---|---
Xamarin Android 11.0| 21-Oct-22| TBA| TBA
Xamarin Android 10.1| 29-Jun-22| TBA| TBA
Xamarin Android 9.0| 23-Jul-21| 21-Oct-22| 21-Oct-23
Xamarin Android 8.0| 5-Nov-20| 29-Jun-22| 29-Jun-23
Xamarin Android 7.0| 15-Apr-20| 23-Jul-21| 23-Jul-22
Xamarin Android 6.0| 18-Sep-19| 5-Nov-20| 5-Nov-21
Xamarin iOS 11.0| 21-Oct-22| TBA| TBA
Xamarin iOS 10.1| 29-Jun-22| TBA| TBA
Xamarin iOS 9.0| 23-Jul-21| 21-Oct-22| 21-Oct-23
Xamarin iOS 8.0| 5-Nov-20| 29-Jun-22| 29-Jun-23
Xamarin iOS 7.0| 15-Apr-20| 23-Jul-21| 23-Jul-22
Xamarin iOS 6.0| 18-Sep-19| 5-Nov-20| 5-Nov-21
Microsoft.Maui 11.0| 21-Oct-22| TBA| TBA
Microsoft.Maui 10.1| 29-Jun-22| TBA| TBA
Microsoft.Maui 9.0| 23-Jul-21| 21-Oct-22| 21-Oct-23
Microsoft.Maui 8.0| 5-Nov-20| 29-Jun-22| 29-Jun-23
Microsoft.Maui 7.0| 18-Sep-19| 23-Jul-21| 23-Jul-22
Microsoft.Maui 6.0| 15-Apr-20| 5-Nov-20| 5-Nov-21
BlackBerry Dynamics SDK for React Native
Version| General availability| End of support| End of
technical support
---|---|---|---
11| 24-Oct-22| TBA| TBA
10.1| 1-Jul-22| TBA| TBA
10| 20-Nov-21| 24-Oct-22| 24-Oct-23
9| 16-Sep-21| 1-Jul-22| 1-Jul-23
8| 18-Nov-20| 20-Nov-21| 20-Nov-22
7| 31-Mar-20| TBA| TBA
Legal notice
© 2023 BlackBerry Limited. Trademarks, including but not limited to
BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC, CYLANCE and SECUSMART are the
trademarks or registered trademarks of BlackBerry Limited, its subsidiaries
and/or affiliates, used under license, and the exclusive rights to such
trademarks are expressly reserved. All other trademarks are the property of
their respective owners.
Patents, as applicable, identified at:
www.blackberry.com/patents.
This documentation including all documentation incorporated by reference
herein such as documentation provided or made available on the BlackBerry
website provided or made accessible “AS IS” and “AS AVAILABLE” and without
condition, endorsement, guarantee, representation, or warranty of any kind by
BlackBerry Limited and its affiliated companies (“BlackBerry”) and BlackBerry
assumes no responsibility for any typographical, technical, or other
inaccuracies, errors, or omissions in this documentation. In order to protect
BlackBerry proprietary and confidential information and/or trade secrets, this
documentation may describe some aspects of BlackBerry technology in
generalized terms. BlackBerry reserves the right to periodically change
information that is contained in this documentation; however, BlackBerry makes
no commitment to provide any such changes, updates, enhancements, or other
additions to this documentation to you in a timely manner or at all.
This documentation might contain references to third-party sources of
information, hardware or software, products or services including components
and content such as content protected by copyright and/or thirdparty websites
(collectively the “Third Party Products and Services”). BlackBerry does not
control, and is not responsible for, any Third Party Products and Services
including, without limitation the content, accuracy, copyright compliance,
compatibility, performance, trustworthiness, legality, decency, links, or any
other aspect of Third Party Products and Services. The inclusion of a
reference to Third Party Products and Services in this documentation does not
imply endorsement by BlackBerry of the Third Party Products and Services or
the third party in any way.
EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR
JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF
DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY,
MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR
ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR
RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF
ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES
REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT
VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR
LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY
LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE
EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE
HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE
DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO
EVENT SHALL BLACKBERRY BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS
DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE,
HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN
INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT,
NSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED
DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY
EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF
BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR
RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN
CONJUNCTION WITH BLACKBERRY PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE
USE OF BLACKBERRY PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY
AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR
SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT
SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF BLACKBERRY HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION,
BLACKBERRY SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN
CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR
STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL
APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR
ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE,
TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A
FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS
AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO BLACKBERRY AND ITS
AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING
AIRTIME SERVICE PROVIDERS), AUTHORIZED BLACKBERRY DISTRIBUTORS (ALSO INCLUDING
AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND
INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT
ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER,
INDEPENDENT CONTRACTOR OF BLACKBERRY OR ANY AFFILIATES OF BLACKBERRY HAVE ANY
LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing
for, installing, or using any Third Party Products and Services, it is your
responsibility to ensure that your airtime service provider has agreed to
support all of their features. Some airtime service providers might not offer
Internet browsing functionality with a subscription to the BlackBerry Internet
Service.
Check with your service provider for availability, roaming arrangements,
service plans and features. Installation or use of Third Party Products and
Services with BlackBerry’s products and services may require one or more
patent, trademark, copyright, or other licenses in order to avoid infringement
or violation of third party rights. You are solely responsible for determining
whether to use Third Party Products and Services and if any third party
licenses are required to do so. If required you are responsible for acquiring
them. You should not install or use Third Party Products and Services until
all necessary licenses have been acquired. Any Third Party Products and
Services that are provided with BlackBerry’s products and services are
provided as a convenience to you and are
provided “AS IS” with no express or implied conditions, endorsements,
guarantees, representations, or warranties of any kind by BlackBerry and
BlackBerry assumes no liability whatsoever, in relation thereto. Your use of
Third Party Products and Services shall be governed by and subject to you
agreeing to the terms of separate licenses and other agreements applicable
thereto with third parties, except to the extent expressly covered by a
license or other agreement with BlackBerry.
® The terms of use of any BlackBerry product or service are set out in a
separate license or other agreement with BlackBerry applicable thereto.
NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN
AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY
PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.
BlackBerry Enterprise Software incorporates certain third-party software. The
license and copyright information associated with this software is available
at http://worldwide.blackberry.com/legal/thirdpartysoftware.jsp.
BlackBerry Limited
2200 University Avenue East
Waterloo, Ontario
Canada N2K 0A7
BlackBerry UK Limited
Ground Floor, The Pearce Building, West Street,
Maidenhead, Berkshire SL6 1RL
United Kingdom
Published in Canada
Documents / Resources
|
BlackBerry Enterprise Software
Lifecycle
[pdf] User Guide
Enterprise Software Lifecycle, Enterprise, Software Lifecycle, Lifecycle
---|---
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>