SHURE AONIC 50 Gen 2 Wireless Headphone Owner’s Manual

SHURE AONIC 50 Gen 2 Wireless Headphone

Product Information

Specifications

• Regulatory Model: MH36458
• Bluetooth: Yes
• Sound Volume: Higher than 85 dB SPL

Use and Maintenance of Earphones

• Use, clean, and maintain earphones according to manufacturer’s instructions.
• The possible results of incorrect use are marked by one of the two symbols – WARNING and CAUTION – depending on the imminence of the danger and the severity of the damage.

WARNING: Ignoring these warnings may cause severe injury or death as a result of incorrect operation.

CAUTION: Ignoring these cautions may cause moderate injury or property damage as a result of incorrect operation.

Safety Information

Before using this product, please read and save the enclosed warnings and safety instructions.

Important Safety Instructions

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. ONLY USE attachments/accessories specified by the manufacturer.
11. UNPLUG this apparatus during lightning storms or when unused for long periods of time.

For Products That Use Bluetooth

This device is able to produce sound volume higher than 85 dB SPL. Please check your maximum allowed continuous noise exposure level based on your national employment protection requirements.

WARNING: LISTENING TO AUDIO AT EXCESSIVE VOLUMES CAN CAUSE PERMANENT HEARING DAMAGE. USE AS LOW A VOLUME AS POSSIBLE. Overexposure to excessive sound levels can damage your ears resulting in permanent noise-induced hearing loss (NIHL).

Note: Battery replacement to be performed only by Shure authorized service personnel.

POWER ON & PAIR

USING THE POWER BUTTON

CONTROLLING

CONTROLLING THE VOLUME

CONTROLLING THE MUSIC + PHONE

NOISE CONTROL

You can customize the button controls in the ShurePlus™ PLAY app available for 10S and Android

USING THE CABLES

LED BEHAVIORS

STORING THE HEADPHONES

SPECIFICATIONS

HEADPHONES

• Transducer Type
  • Dynamic, Neodymium magnet
• Driver Size
  • 50 mm
• Frequency Response
  • 20 to 22,000 Hz
• Sensitivity
  • @ 1 kHz
  • 97.5 dB/mW
• Impedance
  • @ 1 kHz
  • 39Ω
• Maximum Input Power
  • 100 mW
• Battery Life
  • up to 45 hours
• Weight
  • 334 g (11.8 oz.)
• Operating Temperature
  • 0°C to 45°C (32°F to 113°F)
• Storage Temperature
  • -10°C to 30°C (14°F to 86°F)

BLUETOOTH

• Antenna Type
  • Internal Monopole
• Gain
  • +2.60 dBi
• Operating Frequency
  • 2402 MHz-2480 MHz
• Modulation Type
  • FHSS
• RF Output Power
  • +13.92 dBm ( EIRP)
• Supported Codecs
  • aptX™
  • aptX HD
  • aptX Adaptive
  • LDAC™
  • SBC
  • AAC

CABLES/ LENGTH

• USB-C to USB-A
  • 1m
• 2.5 mm to 3.5 mm
  • 1.5 m

General Description

Engineered from decades of stage and studio experience, the second generation of the AONIC 50 Wireless Noise Cancelling Headphones deliver premium, high- fidelity audio with improved active noise cancelling technology. New Spatialized Audio takes your listening experience outside of your headphones to a whole new level by replicating the experience of listening through high- end speakers. A modern “all-black” design and up to 45 hours of battery life keep the music going in comfort and style, while customizable EQ and environment mode provide a personalized, unparalleled audio experience.

Features

• Premium, studio-quality sound through custom-engineered 50mm dynamic drivers. Developed from decades of professional experience made for critical listeners.
• Spatialized Audio technology uses a proprietary algorithm to enhance the depth of your listening experience by widening the sound stage without introducing unnatural artifacts. Available in three unique modes – Music, Cinema, or Podcast. Music mode replicates listening through high-end speakers in a room and maintains the original integrity of the track. Cinema mode enhances low-frequency response and clarity of speech for a movie theater experience. Podcast mode brings the voice of your favorite speakers close to your ears.
• New Hybrid Active Noise Cancelling (ANC) technology blocks out distractions for a truly immersive and natural listening experience improved over the prior generation. Using microphones inside and outside of the earcup, the second generation ANC allows you to control how much (or how little) of the outside world you hear. Featuring four selectable modes (Light, Moderate, Max and MaxAware), the new MaxAware setting allows you to block unwanted noise while still maintaining awareness of your surroundings – great for conversations on-the-go.
• Environment mode allows you to hear the outside world with the flip of a switch. Refine the ambience settings via an adjustable slider in the ShurePlus PLAY app.
• Up to 45 hours battery life with quick charge capabilities, more than doubling runtime from the prior generation. Fifteen minutes of charge provides 5 hours of use.
• Customizable EQ. Choose from multiple presets, or create your own using the free ShurePlus PLAY app. Saves directly to your headphones for a seamless audio experience across other apps and devices.
• Long-wearing comfort and durability in a patented design built to last. Folds flat in a new zippered carrying case designed for portability.
• Customizable fingertip controls provide quick access to answer calls, adjust volume, pause music or access default voice assistant with the push of a button. Assign your preferred features including Spatializer, EQ or ANC settings directly on the headphone for advanced control.
• Premium communication with clear call quality through beamforming microphone technology and proprietary automatic gain control (AGC) settings. Utilizing 6 microphones, the precision-engineered system automatically adjusts settings to avoid surrounding noise, offering unmatched quality for video and phone calls. Hear and be heard clearly.
• Bluetooth 5 wireless technology with a class 1 transmitter delivers enhanced stability with a range of up to 100 meters (320 feet). Pairs to phones, tablets and laptops.
• Premium headphone amplifier and support for multiple codecs including Qualcomm aptX , aptX HD, aptX Adaptive, AAC, SBC and Sony LDAC. Featuring Snapdragon Sound technology.
• High-Resolution USB Streaming up to 32-bit/384 kHz for an unmatched wired listening experience. Connect to wired sources with included 3.5mm analog audio cable or USB-C digital input for charging and High-Resolution streaming audio.
• ShurePlus PLAY app allows you to customize your preferences and control parametric EQ, noise cancellation, Spatializer and Environment Mode settings. Free to download for iOS and Android.

Bluetooth Pairing

Headphones automatically enter pairing mode when you power them on the first time or when they have not been previously paired with this audio source.

1. From your audio source, select “Shure AONIC 50”
2. When successfully paired, you hear “Connected”

Headphones automatically pair with previously paired devices when you power them on. After a few seconds you will hear “Connected.”

Manual pairing

1. Turn off the headphones
2. Press and hold the power button for 5 seconds
3. When you hear “Bluetooth pairing mode,” release the button
4. From your audio source, select “Shure AONIC 50”
5. When successfully paired, you hear “Connected”

Note

• If the pairing fails on the first attempt, repeat the process from the beginning.
• To customize the listening features of your device, download the free ShurePlus PLAY app for iOS and Android.

Multipoint pairing

AONIC 50 headphones support Bluetooth multipoint pairing which enables the headphones to be connected to two devices at the same time. AONIC 50 will remain connected to both devices and receive inputs alternately. If you are having difficulty with your AONIC 50 headphones and multipoint pairing, follow these steps:

1. Clear the AONIC 50’s paired devices list (PDL) from the PLAY app
2. Clear the AONIC 50 from any previously paired devices
3. Power off the AONIC 50 headphones
4. Press and hold the AONIC 50 power button for 5 seconds
5. When you hear “Bluetooth pairing mode,” release the button
6. Select “Shure AONIC 50” on the first mobile device
7. When successfully paired, you hear “Connected”
8. Disable Bluetooth on that mobile device
9. Power off the AONIC 50 headphones
10. Press and hold the AONIC 50 power button for 5 seconds to enter Bluetooth pairing mode again
11. Connect to other device
12. Turn on Bluetooth on the first cellular phone and select “Shure AONIC 50” in settings

You will not hear a “Connected” prompt but you will see that the headphones are connected to both of the devices.

Use the ShurePlus PLAY app to select how you want the audio to work in multipoint pairing:

• Static – Your current audio connection is unaffected if a second audio source begins to play.
• Dynamic – Your audio connection switches to the most recently played audio source.

Using the Buttons

Power button

2.   Press and hold, 5 seconds

Check battery status| Double press (audible status notification)
Reset paired devices list| 1.   Turn off the headphones and plug into a charger

2.   Press and hold, 7 seconds

Center button

Music

Play/Pause| Press once
Next track| Press two times
Restart track| Press three times after at least 6 seconds of music
Previous track| Press three times
Activate voice assistant| Press and hold, 2 seconds
Phone
Answer a call| Press once
End a call| Press and hold, 1 second
Mute| Press two times

Important: You must turn on the Mute Reminder under Prompts & Tones to use the mute feature.

Decline a call| Press and hold, 2 seconds
Hold/Answer a 2nd call| Press three times

Note: Earcup Mute Control–When you use the center button to mute a call, the mute status is reflected on the computer. Mute is also supported when using a mobile phone, but the phone display does not reflect the mute state. Use the ShurePlus PLAY app features, Call Light and Prompts & Tones Mute Reminder, to specify the types of mute alert you want.

Side buttons

Environment mode/ANC switch

Centered

Active Noise Cancellation| Push switch down

Note: You can customize the button controls in the ShurePlus PLAY app available for iOS and Android.

Hardware reset

If the buttons do not respond to repeated presses, you can perform a hardware reset to force a power off.

1. Press the +, -, and power buttons simultaneously to immediately power off the headphones. This does not reset any values you may have changed.
2. Power on the headphones.

LED indicator

LED Indicator

ShurePlus PLAY Mobile Listening App

General Description

The ShurePlus PLAY Mobile Listening App is a high-resolution music player with advanced EQ controls. Play uncompressed audio files with your iOS or Android mobile device using the music tab. Use built-in Shure EQ presets to customize the sound, or create your own EQ presets in the settings tab. Unlock environment mode and ANC features by connecting to Shure wireless and True Wireless products in the device tab.

Features

• Import and play multiple, high-resolution and standard file types
• Customize presets with the parametric graphic EQ
• Adjust your volume with the full-screen fader
• Create playlists and organize your music library by playlist, artist, album title, song title, genre, or composer
• Quickly dial in your sound with EQ preset modes for a variety of listening situations.

AONIC 50 and PLAY app sound processing

AONIC 50, Gen 2 headphones use all of your PLAY app DSP settings, regardless of how you are connected to the audio source and even after you have closed the app. The DSP occurs on the headphones and the app provides the access to customize those hardware settings.

Environment mode

Environment mode allows you to hear the ambient noise around you. This is especially useful when you want to listen to music or are on a phone call, yet you still want to be aware of the sounds around you. To use environment mode, push the vertical switch on the back of the right earcup to the up position.

In the ShurePlus PLAY app, you can adjust the environment mode across eleven levels:

Hear myself on calls

The Hear myself on calls setting allows you to hear your own voice on phone calls at a volume based on your Environment Mode setting. When switched off, the mics in the headphones still pick up your voice for phone calls, it’s just that you are not able to hear yourself.

Active noise cancellation

Active Noise Cancellation (ANC) allows you to suppress some or all of the noise around you. This is especially useful when traveling where road noise in a car, bus, or train, or jet noise in an airplane can force you to increase the volume. To use ANC, push the vertical switch on the back of the right earcup to the down position. In the ShurePlus PLAY app, you can adjust the ANC between four levels of noise cancellation:

• Light
• Moderate
• Max
• MaxAware

Spatializer

The Spatializer uses digital processing to make it sound like you’re in a larger setting using a pair of loudspeakers. The Spatializer options are:

• None – no change
  Music – the audio sounds like you’re in a recording studio

• Cinema – the audio sounds like you’re in a theater

• Podcast – the audio sounds like you’re in the room with the podcasters

USB Audio Mode

AONIC 50, Gen 2 headphones have two different USB modes, selectable in the PLAY app:

• Communication – Standard, default mode, mic available
  • Communication Mode supports playback up to 24-bit, 384kHz
• Hi-Res Listening – Hi-Res audio, mic not available
  • Hi-Res Listening supports playback in 16-, 24-, and 32-bit depths, and the sample rates: 48, 96, 192, and 384. The 44.1 sample rate (and multiples of that sample rate) are not supported.

Hi-Res Listening

AONIC 50, Gen 2 headphones supports the Hi-Res streaming playback of the supported audio file formats (WAV, FLAC, and others) over USB for the ultimate audiophile listening experience. You access the feature through the PLAY app, USB Audio Mode. You select Hi-Res Listening, switching it from the factory default mode of Communication.

Note: The following features are not supported when in USB Hi-Res Listening mode:

• Environment Mode/Active Noise Cancellation
• Spatializer
• Switch customization
• Any EQ feature in the PLAY app

Notice: iOS USB playback requires a Camera Connection kit.

Mic Selection with a Computer

When using AONIC 50, Gen 2 headphones with a computer connected through a USB cable, use Device Manager > Audio inputs and outputs to specify

• Headset – to use the mics in the AONIC 50
• Headphones – to use a third-party mic

USB Charging

• The USB cable always recharges the battery in the headphones, regardless of USB mode.
• If you are using a mobile device with a USB cord and are worried about draining your battery, you can control charging in the PLAY app under When to Charge.

Auto Power Off

You can configure the Auto Power Off feature in the PLAY app to turn off your headphones when not in use:

1. Select When to Charge
2. Specify the auto power off time in Power Off When Disconnected
   • After 10 Minutes (default)
   • After 1 Hour
   • After 4 Hours
   • Never

Customizing the ANC switch

Using the PLAY app, you can customize the ANC switch to provide an enhanced listening experience. Select Customize Slider:

• The Default settings are:
  • Top – Environment mode
  • Middle – None (bypass / passive isolation)
  • Bottom – Active Noise Cancellation
• The ANC Modes are:
  • Top – MaxAware (Active Noise Cancellation and Environment mode)
  • Middle – Light Active Noise Cancellation
  • Bottom – Maximum Active Noise Cancellation
• The Spatializer settings are:
  • Top – Music
  • Middle – Cinema
  • Bottom – Podcast
• There are default Equalizer settings when you first select the Equalizer option:
  • Top – Loudness
  • Middle – Bass Boost
  • Bottom – Vocal Boost
• You can change the default settings to any of the equalizer options
  1. Select the slider position you want to change
  2. Choose from the equalizer preset settings:
  • Bass Boost
  • Bass Cut
  • Treble Boost
  • Treble Cut
  • Vocal Boost
  • De-ess
  • Loudness
  • any custom presets you’ve created

Create Custom Presets

Add new preset

1. Scroll down to tap Add New Preset or tap Manual. New presets start out flat.
2. Adjust your frequency, gain, and bandwidth parameters. There are three ways to adjust your equalizer.
   • Tap the values to type in a specific number.
   • Tap the – or + to adjust in larger increments.
   • Tap and drag the numbered circles for bigger changes.
3. Tap Save to name and save your new custom preset. Custom presets will show up after the list of Shure presets.

Duplicate a Preset

You can duplicate both Shure and custom presets. Duplicating a preset is convenient if you like the way a preset sounds but you want to make and keep adjustments to the sound.

1. Start by selecting an already existing preset.
2. Tap the More Options 3 dots and select Duplicate.
3. Scroll down to find your duplicate preset in the list of custom presets.
4. Tap the More Options 3 dots and select Edit.
5. Adjust your frequency, gain, and bandwidth parameters. Type in a specific number. Tap – or + to adjust in small increments. Or manually tap and drag the numbered circles for larger changes.
6. Tap Save to save your new custom preset.

Adjusting EQ And Preset Modes

Adjusting EQ

• Select and adjust frequency, gain, and bandwidth in the equalizer.

Equalization Explained

The 4-band parametric equalizer is used to adjust the volume of independent, adjustable frequency ranges, to precisely shape the frequency response. The equalizer can be bypassed for a flat frequency response.

The value is represented in octaves.

Commonly used EQ Adjustments

Treble boost for improved speech intelligibility: Add a high shelf filter to boost frequencies greater than 1 kHz by 3-6 dB
Ambient HVAC noise reduction: Add a low cut filter to attenuate frequencies below 200 Hz

Reduce flutter echoes and sibilance: Identify the specific frequency range that “excites” the sound:

1. Set a narrow Q value
2. Increase the gain to between +10 and +15 dB, and then experiment with frequencies between 1 kHz and 6 kHz to pinpoint the range of flutter echoes or sibilance
3. Reduce the gain at the identified frequency (start between -3 and -6 dB) to minimize the unwanted sound

Reduce hollow, resonant sound: Identify the specific frequency range that “excites” the sound and lower it:

1. Set a narrow Q value
2. Increase the gain to between +10 and +15 dB, and then experiment with frequencies between 300 Hz and 900 Hz to pinpoint the resonant frequency
3. Reduce the gain at the identified frequency (start between -3 and -6 dB) to minimize the unwanted sound

Preset Modes

Use presets to quickly access commonly used listening scenarios. Seven selectable 4-band presets optimize settings for gain, equalization, and compression. Play a song and find the preset that you think suits the song best, and then adjust levels as needed.

frequencies are boosted to make the overall sound feel louder.

Update the Firmware for Shure AONIC Products

To take advantage of additional features and design enhancements, connect your AONIC product to a mobile device running the ShurePlus PLAY app, available for Android and iOS.

1. Turn on Bluetooth and pair the AONIC product to your mobile device.
2. Open the ShurePlus PLAY app and select the Settings tab.
3. When an update is available, a green dot appears next to Firmware Update in the device settings menu. Tap the caret icon.
   • To update, you need a minimum battery charge of 50% on the AONIC product and your mobile device.
   • Firmware downloads can take up to 30 minutes.
4. Wait until the “Update Completed” confirmation screen appears.
   • Do not power off the AONIC product until the update completes.
   • Do not put earphone adapters back into their case. It will cancel the update.
5. Confirm the new firmware version (Settings > Firmware > Firmware Version).

Tips for a reliable update

• Make sure that the mobile device and your AONIC product are powered on and near one another.
• Enable Do Not Disturb to avoid interruptions while downloading the update.
• Stay inside of the PLAY app and ensure that your screen is on.
• Do not use the AONIC product or mobile device while the firmware is downloading. This slows or cancels the firmware update.
• Do not update in areas with high volume mobile or WiFi wireless activity, like a plane or train station. This interference can slow or cancel the update.
• If the update fails, quit the app completely. You may need to force quit the app so that it isn’t running in the background.
• Wait 5 minutes before opening the app and attempting again.
• If you are updating earphones and both adapters do not automatically connect, tap the music tab and then tap back into the device tab.

Contact Shure Service and Repair if you experience any issues.

Cable connections

The headphones can also use two different cables to access audio instead of using the wireless feature:

• USB-C:
  • Charge the headphones
  • Connect to digital audio
• 3.5 mm audio cable: Connect to an analog audio port

Care and Maintenance And Faq

Care and Maintenance

• To clean the headphones, use a soft, damp cloth.

CAUTION: Do not use cleansers that contain solvents. Keep liquid and foreign objects out of the driver openings.

Frequently Asked Questions – FAQ

• For more information, or to view other Frequently Asked Questions, visit the Shure FAQ.

Storage

• Store headphones in protective case when not in use.

Accessories

Furnished Accessories

Replacement Parts

Specifications

• Model/Model:
  • MH36458
• Transducer Type
  • Dynamic, Neodymium magnet
• Driver Size
  • 50 mm
• Frequency Response
  • 20 to 22,000 Hz
• Sensitivity
  • @ 1 kHz
  • 97.5 dB/mW
• Impedance
  • @ 1 kHz
  • 39 Ω
• Maximum Input Power
  • 100 mW
• Battery Life
  • up to 45 hours
• Weight
  • 334 g (11.8oz.)
• Operating Temperature
  • 0°C to 45°C (32°F to 113°F)
• Storage Temperature
  • -10°C to 30°C (14°F to 86°F)
• Antenna Type
  • Internal Monopole
• Gain
  • +2.60 dBi
• Operating Frequency
  • 2402 MHz-2480 MHz
• Modulation Type
  • FHSS
• RF Output Power
  • +13.92 dBm ( EIRP)
• Supported Codecs
  • aptX, aptX HD, aptX Adaptive, aptX Voice, SBC, AAC, LDAC

SAFETY PRECAUTIONS

Before using this product, please read and save the enclosed warnings and safety instructions.

WARNING FOR ALL EARPHONES

Use, clean, and maintain earphones according to manufacturer’s instructions.

SAFETY PRECAUTIONS

The possible results of incorrect use are marked by one of the two symbols—”WARNING” and “CAUTION”—depending on the imminence of the danger and the severity of the damage.

WARNING: Ignoring these warnings may cause severe injury or death as a result of incorrect operation.

CAUTION: Ignoring these cautions may cause moderate injury or property damage as a result of incorrect operation.

WARNING

• If water or other foreign objects enter the inside of the device, fire or electric shock may result.
• Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.
• Do not use when a failure to hear your surroundings could be dangerous, such as while driving, or when biking, walking, or jogging where traffic is present and accidents could occur.
• Keep this product and its accessories out of reach of children. Handling or use by children may pose a risk of death or serious injury. Contains small parts and cords that may pose risk of choking or strangulation.
• Stop using the earphones and consult a medical professional if you experience irritation, excessive wax buildup, or other discomfort.

CAUTION

• Never disassemble or modify the device, as failures may result.
• Do not subject to extreme force and do not pull on the cable or failures may result.
• Keep the earphone dry and avoid exposure to extreme temperatures and humidity.
• If you are currently receiving ear treatment, consult your physician before using this device.

High sound pressure
Hearing damage risk

To prevent possible hearing damage, do not listen at high volume levels for long periods.

IMPORTANT SAFETY INSTRUCTIONS

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. ONLY USE attachments/accessories specified by the manufacturer.
11. UNPLUG this apparatus during lightning storms or when unused for long periods of time.

For Products That Use Bluetooth

WARNING

• Follow instructions from manufacturer.
• Product battery may explode or release toxic materials. Risk of fire or burns. Do not open, crush, modify, disassemble, heat above 140°F (60°C), or incinerate.
• Attention should be drawn to the environmental aspects of battery disposal.
• Product shall not be exposed to excessive heat such as sunshine, fire, or the like.
• Do NOT make unauthorized alterations to this product.

CAUTION

• Follow applicable laws regarding mobile phone and headphone use while driving.
• This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
• Batteries (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like
• Batteries (battery pack or batteries installed) shall not be crushed or cut
• Batteries (battery pack or batteries installed) shall not be subjected to extremely low air pressure
• Risk of fire or explosion if the battery is replaced by an incorrect type

CAUTION

• Never disassemble or modify the device, as failures may result.
• Do not subject to extreme force and do not pull on the cable or failures may result.
• Keep the product dry and avoid exposure to extreme temperatures and humidity.

WARNING

• If water or other foreign objects enter the inside of the device, fire or electric shock may result.
• Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.

Note: Battery replacement to be performed only by Shure authorized service personnel.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance.

Certifications

Visit www.shure.com for the latest regulatory and compliance information.

Note: Testing is based on the use of supplied and recommended cable types. The use of other than shielded (screened) cable types may degrade EMC performance.

This product meets the Essential Requirements of all relevant European directives and is eligible for CE marking.

CE Notice

• Hereby, Shure Incorporated declares that this product with CE Marking has been determined to be in compliance with European Union requirements.
• The full text of the EU declaration of conformity is available at the following site: https://www.shure.com/en-EU/support/declarations-of-conformity.

UKCA Notice

• Hereby, Shure Incorporated declares that this product with UKCA Marking has been determined to be in compliance with UKCA requirements.
• The full text of the UK declaration of conformity is available at the following site: https://www.shure.com/en-GB/support/declarations-of-conformity.

LIMITED WARRANTY

Shure Incorporated (“Shure”) hereby warrants to the original consumer purchaser only that, except as otherwise specified below, this product will be free in normal use of any defects in materials and workmanship for a period of two (2) years from the consumer’s original date of purchase directly from Shure or from a Shure-authorized reseller. Any rechargeable batteries contained in or packaged with this product are so warranted for a period of one (1) year from the consumer’s original date of purchase. However, rechargeable batteries are consumable and their capacity will be reduced over time based on temperature, amount of time in storage, charging cycles, and other factors; hence reduction in battery capacity does not constitute a defect in material or workmanship.

At its sole option, Shure will repair or replace the defective product and promptly return it to you. In order for this warranty to be valid, the consumer must, at the time the product is returned, provide proof of purchase in the form of the original purchase receipt directly from Shure or from a Shure-authorized reseller. If Shure elects to replace the defective product, then Shure reserves the right to replace the defective product with another product of the same model or a model of at least comparable quality and features in Shure’s sole determination.

If you believe this product is defective within the warranty period, carefully repack the unit, insure it and return it with proof of purchase, postage prepaid, to Shure Incorporated, Attention: Service Department, at the address below. Outside of the United States, return the product to your dealer or Authorized Service Center. Addresses are listed on www.Shure.com or can be obtained by contacting Shure at the address listed below. This warranty is not transferable. This warranty does not apply in cases of abuse or misuse of the product, use contrary to Shure’s instruction, ordinary wear and tear, an act of God, negligent use, purchase from a party other than Shure or a Shureauthorized reseller, unauthorized repair, or modification of the product.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS AND, TO THE EXTENT NOT PERMITTED, ARE HEREBY LIMITED TO THE DURATION AND TERMS OF THIS WARRANTY. SHURE ALSO HEREBY DISCLAIMS ALL LIABILITY FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. This warranty does not restrict the rights of the consumer mandated under applicable laws.

THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES THAT ARE ASSOCIATED OR INCLUDED WITH THIS PRODUCT, EXCEPT THAT ANY SOFTWARE CONTAINED IN OR PACKAGED WITH THIS PRODUCT IS EXCLUDED FROM THIS WARRANTY AND INSTEAD SHALL BE COVERED BY THE WARRANTY, IF ANY, PROVIDED IN SHURE’S END USER LICENSE AGREEMENT ACCOMPANYING SUCH SOFTWARE.

Contacts

United States, Canada, Latin America, Caribbean

• Shure Incorporated 5800 WestTouhy Avenue Niles, IL 60714-4608 USA
• Phone: 847-600-2000
• Fax: 847-600-1 212 (USA)
• Fax: 847-600-6446
• Email: [email protected]

Europe, Middle East, Africa:

• EU Importer / EU Rep.
• Shure Europe GmbH
• Jakob-Dieffenbacher – St. 12, 75031 Eppingen, Germany
• Phone: +49-7262-92490
• Fax: +49-7262-9249114
• Email: [email protected]

UK Importer / UK Rep

• Shure UK Limited
• Unit 2, The 10 Centre, Lea Road, Waltham Abbey, Essex, EN9 1 AS, UK

Asia, Pacific

• Shure Asia Limited
• 22/ F, 625 King’s Road North Point, Island East Hong Kong
• Phone: 852-2893-4290
• Fax: 852-2893-4055
• Email: [email protected]

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References

• Shure: Microphones, Wireless microphones, in-ear monitoring, earphones, headphones
• Shure: Microphones, Wireless microphones, in-ear monitoring, earphones, headphones
• Earphone Resource Center User Guide - Shure
• Documentation Finder - Shure Europe
• Service

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