Eve Thermo Smart Radiator Valve with LED Display User Guide

: June 14, 2024
: eve

Table of Contents

Eve Thermo Smart Radiator Valve with LED Display
FAQ’S
How to set up Eve Thermo including the Offset
Codes
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Eve Thermo Smart Radiator Valve with LED Display

FAQ’S

How do I reset Eve Thermo?
Make sure that known good batteries are inserted and that Eve Thermo is switched on. On the side of the device, under the battery compartment, there is a reset button. Use a paper clip or similar object to press the reset button until the digits 66/99 flash.

Set up Eve Thermo

How to set up Eve Thermo including the Offset

Important note: The temperature displayed below Target Temperature in Eve is measured by Eve Thermo way too close to the heater, please ignore it. Once an Offset is set, it will not be integrated here.
To set up Eve Thermo open the app Eve and go to: Settings > Accessories > Eve Thermo Set Temperature Offset to 0 degrees. Then in Eve go to Rooms > Eve Thermo and open Eve Thermo. Set the Target Temperature to 23 degrees for example and let it heat for 2-3 hours. Then measure the temperature in the middle of the room with a thermometer, Eve Degree or Eve Room. If it reads for example 20,5 degrees, go to Settings > Accessories > Eve Thermo and set the Temperature Offset to -2,5 degrees.
You may have to adjust this over the next few days a bit. As stated before, the Temperature Offset is not taken into account in the temperature shown below Target Temperature.

Error E[r] during calibration
Please try the following step-by-step procedure including the trick with the 2-cent coin. We have learned that around 10% of the valves used have a slightly too small stroke, the coin compensates for this. If it works with the coin, we will gladly send you a mini adapter, which is put over the pin of the valve and compensates for the stroke.

Delete Eve Thermo from the Eve app
Un-mount Eve Thermo and make sure that you can move the valve on the heater side (if not use grease and eventually hit the valve’s body with a hammer to solve the problem)
Put new batteries in Eve Thermo (“E[x]” means either calibration problem or discharged batteries)
Hard reset Eve Thermo until the 66/99 appears on the LED.
Press one of the arrows on the screen until “E[x]” disappears (the screen will then show “no”, which means “mounting” and the valve will move to the correct mounting position)
Re-pair Eve Thermo in the Eve app and follow instructions to mount it and calibrate it.
Insert a 2-cent coin into the valve holder of Eve Thermo.
Follow the assembly and calibration instructions.

If the code “E[x] does not appear on the display of the Eve Thermo during step 5, please skip this step.
Eve Thermo Codes

Display|
---|---

HI

| Starting / Identify

Eve Thermo is currently starting up or has been asked to be identified through the app.

23.5

| Heating

Eve Thermo is active at the displayed target temperature.

—

| Frost Protection

The heating mode is turned off.

66

99

| Reset Successful

Eve Thermo has been successfully reset.

Er

| Calibration Error

E1: General Calibration Failure

Please unmount Eve Thermo, make sure the valve pin can be pushed in freely, and re-mount Eve Thermo firmly.

E2: Calibration Range Failure

Please make sure you are using the correct adapter and make sure the valve pin can be pushed in freely. Re-mount Eve Thermo firmly.

E3: Valve Movement Failure

Eve Thermo was not able to move your valve pin. Please make sure it is not obstructed.

Re-try calibration by accessing Installation in the Eve Thermo settings of the Eve app.

n o

| Mounting Position

Eve Thermo is ready to be mounted on your radiator and not calibrated. Proceed to calibrate Eve Thermo by accessing Installation in the Eve Thermo settings of the Eve app.

Lo| Low Battery

Please replace the batteries of Eve Thermo.

---|---
CA| Calibration in Progress

Eve Thermo is currently calibrating.

||| Heating paused (window open)
–| Touch control disabled

Codes

Eve Thermo is a Minimal Thread Device (MTD) – but what does that mean?

Alongside Bluetooth, the current version of Eve Thermo supports Thread. This technology makes your smart home network more responsive, and robust, and increases its reach – the only thing you need is a HomePod mini or the new Apple TV 4K. Battery-operated Thread accessories, such as Eve Thermo, represent endpoints in your Thread network.
By contrast, mains-powered Full Thread Devices (or FTDs) that are always on, such as Eve Energy, Eve Light Switch or Eve Water Guard, can act as router nodes within your Thread network and relay data packets. So, the more of these Full Thread Devices (FTDs) you have in your network, the more stable and greater its reach becomes. Learn more

Do I need to get a plumber to fit Eve Thermo?

Not. Eve Thermo is designed so you can fit it yourself: Simply unscrew your existing thermostat using your fingers (use a wrench if necessary), screw on Eve Thermo, and set it up in just a few steps using the Eve app. And there’s no need to sweat about swapping thermostats as there’s zero chance of water escaping. Watch the installation video.

Do I need to subscribe or register?

No. With Eve, you can use all the features whenever you want without needing to register or subscribe.

Will Eve Thermo continue to work if there’s a power outage or issues with my internet connection?

Yes. AA batteries keep Eve Thermo powered even in the event of a power outage. Eve Thermo doesn’t use cloud-based technology either – instead, it communicates directly with your iPhone or HomeKit home hub. And even when your iPhone isn’t within range, Eve Thermo will continue to work autonomously using the schedules you added thanks to these being stored on the accessory itself. You can also control Eve Thermo manually whenever you want.
Get the most out of Eve Thermo with a home hub*
Accessing your HomeKit devices remotely or controlling them through automation (e.g. heat depending on presence, window detection) will always require a HomeKit Hub* (HomePod, HomePod mini, or Apple TV). However, plain schedules only require the Eve app, are stored on the device and run autonomously.
How to solve problems with location control
Goto iOS Settings > Apple-ID > Find me and tap on “Use this iPhone as my Location” if not already done. If this was already done, it will show My Location > This Device.
Make sure in iOS Settings > Privacy > Location Services that Location Services is set to On.
Make sure in iOS Settings > Privacy > Location Services > Eve > Location is set to While Using.
Make sure in iOS Settings Privacy > Location Services > System Services > HomeKit is set to ON

Please also check the following in iOS Settings > Cellular Mobile data is On further down Eve is On Home is On