MOBICLINIC EARPLUS1 Rechargeable Sound Amplifier Instruction Manual

June 14, 2024
MOBICLINIC

MOBICLINIC EARPLUS1 Rechargeable Sound Amplifier

WARNINGS

  1. WARNING! This sound amplifier is recommended for persons aged 18 years and over.
  2. WARNING! The sound amplifier should not cause pain at the time of insertion.
  3. WARNING! If you experience itching, redness, pain, swelling, inflammation, or a burning sensation in or around the ears, stop using the product.
  4. WARNING! The earplug of the ear amplifier should not be uncomfortable or painful.
  5. WARNING! Remove the sound amplifier for MRI or other electromagnetic procedures.
  6. WARNING! If any part of the sound amplifier, such as the earplug, gets stuck in your ear and you cannot easily remove it with your fingers, seek medical help as soon as possible. Do not try to use tweezers or cotton buds, as they may push the part into the ear.
  7. WARNING! Do not share your sound amplifier with others.
  8. WARNING! People who start using sound amplifiers sometimes need a few weeks to get used to them.
  9. WARNING! The sound amplifier, its parts, and batteries are not a toy. Keep them out of the reach of children.
  10. WARNING! You may notice an accelerated build-up of earwax when using the sound amplifier. This is normal.
  11. WARNING! Caution with high volume because of its auditory impact such as hearing loss with prolonged exposure.

READ BEFORE USE

  1. Application: The sound amplifier is intended to amplify and transmit sound to the ear and thus compensate for mild to severe hearing impairments, this sound amplifier is intended for use by adults over 18 years of age.
  2. Before using the hearing instrument for the first time, it is recommended to charge it for 4 hours.
  3. Allow 4 to 8 weeks for your brain to adapt to the sounds with your new hearing amplifier.

INCLUDED PARTS

PARTS OF THE SOUND AMPLIFIER

SWITCHING THE HEARING AMPLIFIER ON/OFF

  • Press and hold the multi-function button on each sound amplifier for 2 seconds until the indicator light flashes.
  • ON: The green indicator light flashes 3 times.
  • OFF: The blue indicator light flashes 3 times.

MODE SETTINGS

  • Briefly press the multifunction button to switch modes.

HOW TO CHARGE THE SOUND AMPLIFIER

  1. Connect the larger end of the USB cable to the power supply.
  2. Plug the smaller end into the USB charging port on the hearing amplifier.
  3. Plug the power supply into a power outlet.
  4. The indicator light illuminates blue when the charger is connected to the mains. When fully charged, the light will be green and will last for 20-24 hours of use.

USING THE AMPLIFIER

CHOOSING THE STOPPER
The size M earplug comes pre-installed in the hearing amplifier, if you feel that the medium size (M) is too loose, replace it with the large size (L), it will fit better in your ears.

CUT THE TUBE TO YOUR EAR SIZE

  • Step 1: Remove the tube from the ear hook.
  • Step 2: Insert the earplug into the ear, and place the device over the ear, mark the point where the tube and hook meet. The tube should be cut with scissors.
  • Step 3: Push the tube over the grooves of the hook until it is securely fastened.
REPLACEMENT OF THE SOUND AMPLIFIER TUBE
  • Step 1: Remove the tubing from the ear hook and adapter.
  • Step 2: Take the old pipe and align it with the cap and the new pipe, trim the new pipe to the same length as the old one.
  • Step 3: Push the tube over the grooves of the hook and adapter until it is securely fastened.
  • Tip: We recommend replacing the tube every 3-6 months.

PUT THE SOUND AMPLIFIER IN THE EAR

  • Step 1: Adjust the direction of the earplug to fit either ear.
  • Step 2: Place the hearing instrument over the top of your ear.
  • Step 3: Carefully insert the earplug into the ear. The earplugs should fit snugly and comfortably.

ADJUSTING THE VOLUME

  • Press the up/down switch to increase/decrease the volume. You should hear beeps after each press of the switch. When you hear two beeps, it means you have reached the lowest or softest volume.

CHANGE HEARING PROGRAMME

  • Press the multi-function button on the amplifier to change modes. Your hearing amplifier will beep to tell you which program you are in.
Program configuration Beeps Environment
P1: Normal mode Beep At home or in the office
P2: Medium noise reduction mode Beep Beep On the road, in the supermarket or

in the restaurant
P3: Noise reduction mode| Beep Beep Beep| In the open air, chatting with the people next to you

When the amplifier is switched off and on again, it is always in the last configuration you have made.

HEARING LEVELS

  • Level 1 maximum gain 28±5.
  • Level 2 maximum gain 31±5.
  • Level 3 maximum gain 34±5.
  • Level 4 maximum gain 37±5.
  • Level 5 maximum gain 40±5.

MAINTENANCE

Keep your sound amplifier clean. Heat, moisture and foreign substances can cause poor performance.

  1. Wipe daily with a tissue.
  2. Clean regularly with a cleaning brush to remove debris. Use cleaning brushes to remove debris that clogs the microphone.
  3. Avoid physical shocks such as dropping the hearing amplifier on a hard surface.
  4. Avoid exposure to moisture or heat and store in a cool, dry place.
  5. Never use water, solvents, cleaning fluids or oil to clean the hearing instrument.
  6. The charging port should always be kept clean and dry.
  7. Do not disassemble the hearing amplifier or insert cleaning tools inside the hearing amplifier.
  8. Store the hearing amplifier in the protective case when not in use.
  9. Away from direct sunlight or heat to avoid extreme temperatures.

PROBLEM SOLVING

PROBLEM CAUSE POSSIBLE SOLUTION
The amplifier does not work Speaker/earphone blocked Clean the

speaker/earphone opening
Amplifier off| Turn on the amplifier
Battery depleted| Recharge the amplifier
Start-up delay| Wait a few seconds and check again
Amplifier too loud| Volume too high| Decrease the volume
The amplifier is not loud enough or is distorted| Volume too low| Increasing the volume
Low battery| Recharge the amplifier
Speaker/earphone blocked| Clean the speaker/earphone opening
Your hearing health has changed| Contact your Hearing Care Professional
Intermittent sound or no sound from the amplifier| The thin tube/dome is clogged with wax| Clean / replace thin tube or dome
Moisture in the thin tube| Remove moisture from the thin tube
Amplifier sounds low / Amplifier sounds unclear| Low battery| Recharge the amplifier
---|---|---
The thin tube/dome is clogged with wax| Clean/replace the thin tube or dome
Volume control is not loud enough| Increase the volume of your amplifier to a comfortable level
Unclear and distorted performance| Reboot required| Place it in the charger until charging begins, then remove it. This will turn your amplifier off and on
Whistling| The amplifier is not inserted correctly in the ear. Cerumen in the ear canal| Correct positioning of the amplifier
The dome is not properly inserted in the ear canal| Remove the amplifier and reinsert the dome into the ear canal
Dome too small for your ear canal| Select a larger dome size to ensure that the dome completely seals the ear canal
Cracks in the thin tube| Replace the thin tube
Hair or clothing covering the microphone of the amplifier| Move hair or clothing away from the amplifier microphone
Amplifier beeps| The sound is too loud| Turn down the volume
---|---|---
The dome is blocked with wax| Clean or replace the earpiece
Amplifiers whistle in the charger| Incorrect orientation| Place the amplifiers back into the port with the handset resting in the charger reservoir. Check that the charging LED starts to glow
Battery depleted| The battery in the charger has run out. Plug in the charger. If you do not have the cable with you, press and hold the amplifier’s user control for 7 seconds to turn it off. This will conserve your amplifier’s charge
The amplifier does not turn on| Battery fully discharged| Charging the amplifier
The button has been inadvertently deactivated by pressing it for more than 7 seconds| Replace the amplifiers in the charger case and restart them
The amplifier indicator light does not turn on when the amplifier is placed in the charging case or on the USB cable| The amplifier is not inserted correctly into the charger| Correctly insert the amplifier into the charger
Amplifier battery fully discharged| Wait 2-3 hours after placing the amplifier in the charger, irrespective of the behavior of the LED
Indicator light of the amplifier switches off when removing the amplifier from the charger| Auto ON” function is deactivated| Switch on the amplifier
---|---|---
No LED indicator when amplifiers are inserted into the charging port| Battery depleted| Connect the micro USB to your charger and plug it into the power supply. The LEDs on the inserted battery will light up for a few seconds to indicate a connection to the power supply. If not, please contact your hearing care professional
Incorrect orientation| Place the amplifiers back into the port with the handset resting in the charger reservoir. The amplifier will charge in the correct port
Charging does not start (but the indicator light around the USB port of the charger is connected to the socket)| The amplifier is not correctly inserted into the charger| Correctly insert the amplifier into the charger
The amplifier keeps dropping out| Dome too small for the ear canal| Replace your dome with a larger dome. Remember to follow the instructions for selecting the correct dome size and thin tube length

TECHNICAL PARAMETERS

MODEL NUMBER EARPLUS1
Maximum sound output ≤130dB+3dB
Average sound power 120dB ± 4dB
Average acoustic gain 42dB ± 5dB
Equivalent input noise ≤29dB + 3dB
Frequency range F1≤300HZ, F2 ≥4500Hz
Total harmonic wave distortion ≤5%
Battery Lithium
Working current ≤5mA
Net weight 4g

WORKING CONDITIONS

  1. Ambient temperature: -10ºC ~ 40ºC.
  2. Relative humidity: ≤80%.
  3. Atmospheric   pressure: 86kPa ~ 106kPa.
  4. Operating voltage: DC 3.7V
  5. Device safety level: Type B Part applied
  • GUANGDONG ENNO MEDICAL TECHNOLOGY CO., LTD. No. 8 Huaan Road, Zhongkai High-tech District, Huizhou City, Guangdong, China 516006
  • GRUPO R. QUERALTÓ S.A.
  • Polígono Industrial El Pino, Calle Pino Albar, 24, 41016, Sevilla (Spain)

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